Name: Roosevelt Inn And Suites Saratoga Springs
Address: 2961 State Route 9, Ballston Spa, 12020, US

8/10

Excellent

31 Jul 2026

Tim

Easy on easy off. Hot tub wasn’t working, other than that. Quiet. Nice place. Stewart’s within walking distance

8/10

Excellent

31 Jul 2026

henry

clean and comfortable

6/10

Pleasant

27 Jul 2026

Melody

The room was clean, but the property was not well kept it looks like it was a very beautiful place to stay at one point, but it has not been well-maintained. It is a good location and the price fair. It is not somewhere that I would want to stay for an extended period of time, however for an overnight trip to a concert, it served its purpose.

8/10

Excellent

27 Jul 2026

lu ann

Price was a bit much for just an ok place

8/10

Excellent

24 Jul 2026

Jillian

This property was super unique! The rooms were decorated with vintage style decor. They were clean and comfortable but not modern looking, which I liked. Staff was really nice and breakfast was fine! For the price...you can't beat it! The only thing is, I never found the pool and the outdoor one was still closed.

10/10

Exceptional

24 Jul 2026

Valery

Would recommend to anyone looking for tranquility away from the normal

4/10

Poor

22 Jul 2026

Amanda

Ok, shirt trip

4/10

Poor

22 Jul 2026

Ellen

Bath mat and bath Towels were wet.
No soap in shower dispenser
No grab bars in shower
No chair in room

6/10

Pleasant

21 Jul 2026

Alena

Room was nice. Outdoor pool is closed. breakfast it’s not continental. lobby smelling, and need upgrade.

Friends

4/10

Poor

19 Jul 2026

Edward

The pool and other amenities were unaccessable. The room was old and dirty. Not even close to worth the price for thd stay. Disappointing

Friends

8/10

Excellent

17 Jul 2026

Julie

It is a clean place and relatively quiet and relaxing. The pools are nice and the family that runs this place are some of the nicest people I have ever met. The ice situation isn't ideal (you have to get it from the desk and it's free). And there is a Convenient store literally walking distance for any little thing you might need. I would say for the price we got it was a great experience and if you are saving money booking here I would do it. Like I said, the family was so sweet.

Partner

2/10

Poor

13 Jul 2026

Martin E

The carpet in the rooms were dirty, the water ran brown when you first ran water (every time), the outside pool was closed despite the hot summer weather, the hot tub had no jets, the pool courtyard had no furniture. No ice machine for guest use- you had to ask at the front desk and they gave plastic bags of ice.

It was quiet, the bed was comfortable.

We were there two nights and made the most of it but do not recommend and will not go back. For $350 per night I’d expect the room to be clean, the water clear, and every amenity listed in the description actually be functioning.

Friends_and_family Friends

10/10

Exceptional

08 Jul 2026

JEFF

Great Property and Staff - ask for extra towels and pillows.

Family_with_children

10/10

Exceptional

06 Jul 2026

Christopher

Very pleased with my stay.

Partner

8/10

Excellent

06 Jul 2026

christopher

Our stay was wonderful, the hotel has a vintage look to it. I Would recommend to my friends and family.

Partner

10/10

Exceptional

05 Jul 2026

Jamie

The rooms were recently renovated. Felt clean and comfortable which I appreciate

Partner

8/10

Excellent

04 Jul 2026

Scott

It’s an older place, but the people are nice, and the prices are reasonable. You’re looking for a place to stay and don’t need the luxury of a fancy hotel. This is a nice place nearby Saratoga.

Self

8/10

Excellent

04 Jul 2026

Leigh

The room was spotless. The pool and hot tub were both in good condition and fully functioning. The breakfast was also good and had a decent variety of food for different dietary needs. We had three people in the room, but every day we had only 2 towels and had to go to the check in desk to get additional towels.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Debra A

Only dislike was that hot water in our shower/bathtub was not set at temperature as hot as we preferred. Owner adjusted upward at our request second night of our three night stay. Hot tub in spa hot as we like and enjoyed.

Friends

6/10

Pleasant

30 Jun 2026

Lucie-Chantal

There is an strong musty smell in the reception/breakfast area. The bathroom in our room could have been cleaner. However, our room was really large, quiet and comfortable and the staff is really nice and friendly.

Partner

8/10

Excellent

26 Jun 2026

Rose

Location was very good. Parking was good. Breakfast was good. Manager was very helpful. Pool was not open for use unfortunately. Rooms are a little dated but they are clean and comfortable and good size. I would definitely stay here again.

Self

8/10

Excellent

23 Jun 2026

Danniell

We had an amazing time. The staff were there if you needed them and the amenities were awesome!

Partner

8/10

Excellent

22 Jun 2026

Lisa

Clean room. Easy check in

Friends

2/10

Poor

22 Jun 2026

Haleigh

i canceled my room but they never canceled it on there end so i hot ncharger for a room i did not stay in. very disappointed and out 350 dollars. do better

8/10

Excellent

21 Jun 2026

paula

No outdoor pool. No elevator to room.

Friends

6/10

Pleasant

19 Jun 2026

Jamie

The hot tub jets didn’t work. The pool had a couple bugs floating. The air conditioner screen was so dirty it didn’t blow cold air. The hot water in the shower was mediocre. And the “executive suite” building was not even secure (you did not need a key card to enter)

Partner

8/10

Excellent

15 Jun 2026

Robert

A couple of miles from downtown, perfectly adequate hotel, but certainly not luxurious. Staff was quite helpful.

Self

6/10

Pleasant

15 Jun 2026

erika

good

Family_with_children

8/10

Excellent

08 Jun 2026

Jane

Very close to Saratoga Springs racetrack, although you can’t walk from there. The property is dated but well maintained and very clean. Our suite was very large and quiet.

Partner

10/10

Exceptional

07 Jun 2026

Rachel

This is our annual trip to Saratoga this year was to watch the Belmont steak races. Our first time at the hotel. I would highly recommend this hotel for anyone traveling for a weekend stay the room is very spacious and comfortable. We drove five hours and we are not disappointed we will return. Thank you.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Jeffrey

contaminated water

10/10

Exceptional

03 Jun 2026

Kyle

Beautiful grotto.pool and hot tub surrounded by plants and nice mix of natural.and led lightning. Had a studio that had updated chic design and all the amenities.

8/10

Excellent

29 May 2026

Jennifer

The room was recently renovated, very spacious and clean! The property looks like it's getting updated still. The staff was helpful in providing directions to the room. We weren't sure about breakfast (which is provided) or checkout. The hot tub is not jetted but was very nice. Sauna didn't look fully setup. There were no towels when we went in the morning. We called for some but didn't get any on time to use the pool. Overall, we were very happy and would still return. It's a convenient location.

Friends

8/10

Excellent

24 May 2026

anthony

Tv was so dark could barley watch it ,and it is locked so you cannot adjust the settings. Some movies we were not able to watch at all due to being so dark you could not see anything.

Partner

10/10

Exceptional

23 May 2026

Denise

This was a convenient location to where we needed to go. Room was a great size but could use more outlets. Bathroom outlets wouldn't work with my hairdryer so I had to plug it into one in the bedroom. We will definitely stay there again.

Partner

10/10

Exceptional

18 May 2026

Matthew

We have stayed here quite frequently lately and stayed in multiple units finally used the pool and hot tub and I must say always helpful clean and nice comfortable rooms

Partner

6/10

Pleasant

17 May 2026

Robin

Room was clean and spacious. The toilet however was not shimmed properly so it would clunk everytime you sat on it. The hotel seems to be in the middle of renovation though, so it could just be a process. The tub was huge and the bed was comfy. Having a suite, I wish there was some sort of dining table. There was also no where to sit on the balcony. The TV was in hotel mode so it was very dim and hard to see if the lights were on. Overall the stay was nice

Partner

10/10

Exceptional

17 May 2026

Jeanette

The Roosevelt Inn and Suite is the best place to stay in Saratoga Springs! Quiet and lovely environment with the gift of a roomy suite, and priceless spa. The hot tub is relaxing and immaculate as is the pool and spa. Lovely environment, kind, helpful and friendly staff make the guest's stay one to remember and look forward to the next visit.

Self

10/10

Exceptional

14 May 2026

Adam

Room was large, clean, and updated. Check in and check out was easy.... And you're 5 - 10 min from downtown and the racetrack.

Self

8/10

Excellent

12 May 2026

Galina

Coffee in breakfast wasn’t tasty poor taste

Friends

4/10

Poor

10 May 2026

Jennifer

The check-in process was very smooth, and the staff was very helpful and friendly. There was no hot water in the shower in my room and the breakfast left a lot to be desired.

Additionally, the photos that are listed on Hotels.com are not up-to-date. The hotel has some rooms that have been updated in some that are well, not.

Partner

10/10

Exceptional

02 May 2026

Leon

Spa

10/10

Exceptional

18 Apr 2026

Emily

Building is a little outdated but has been maintained very well! It was super clean and the staff was a pleasure.

Family

6/10

Pleasant

29 Mar 2026

Lynette

Hot tub was hot but jets were not working properly. Staff was very helpful and accommodating. Quiet stay.

Friends_and_family Family

4/10

Poor

28 Mar 2026

Jong Gab

Bad condition

2/10

Poor

24 Mar 2026

Naoki

This place is misleading and poorly maintained. It looks nothing like the photos shown on Expedia.

I specifically booked a non-smoking room, but it was clearly a smoking room. The smell was overwhelming—so strong that all of my clothes and belongings ended up smelling like smoke after just one night.

Cleanliness was a serious issue. There was visible dust on the chair and even trash left under it, which made it obvious the room hadn’t been properly cleaned. The bedsheets didn’t feel fresh and seemed reused, which was honestly unacceptable.

Basic amenities were also missing—there was no soap provided, and the shower gel dispenser on the wall was completely empty.

I understand this was a budget stay, but this experience went far beyond what should be acceptable at any price point. This is essentially a motel being advertised as something much better.

I take responsibility for choosing this place, but I’m leaving this review so others can avoid the same mistake.

Self

10/10

Exceptional

19 Mar 2026

Carol

No complaints, other than no ice machine. Ice is controlled by the front desk. Very odd !

10/10

Exceptional

13 Mar 2026

Albert

Room was massive and clean. Balcony and breakfast was a nice bonus.

Self

8/10

Excellent

11 Mar 2026

Rebecca

The room was

10/10

Exceptional

11 Mar 2026

Kim

Staff was amazing, very attentive! The hotel was just reopening so a few things weren’t quite finished but the friendliness and helpfulness of the owners and staff was exceptional.
Comfortable beds, clean rooms and relaxing hot tub.

2/10

Poor

11 Mar 2026

Yuliya

Disappointing experience – Facilities closed without notice
I planned a specific \"wellness retreat\" weekend, choosing this hotel specifically for the indoor pool and sauna facilities to complement my trip to the Saratoga Spa State Park. Unfortunately, the entire experience was a major disappointment.
The Main Issues:
Lack of Communication: All wellness facilities (pool, sauna) and the on-site restaurant were closed for renovation. Neither the hotel website nor Expedia (where I booked) provided any notice of these closures. Having no access to the amenities I specifically paid for was incredibly frustrating.
Room Quality: The room was clearly mid-renovation; the smell of fresh paint was overwhelming and \"stunk\" up the space. To make matters worse, the plumbing in the sink was not functioning properly.
Location & Dining: Because the hotel restaurant was closed and a nearby dining option had relocated, we had to drive everywhere. Had I known the hotel was effectively a construction zone, I would have booked a stay in downtown Saratoga to at least enjoy the walkability.
Verdict:
I understand that renovations are necessary, but the complete lack of transparency regarding closed amenities is unacceptable. Between the non-functional plumbing and the strong chemical odors, this was far from the relaxing getaway I had envisioned. I cannot recommend staying here until the work is fully completed and management improves their communication with guests.

Partner

6/10

Pleasant

08 Mar 2026

Elizabeth

Pool closed for renovation. Hot water in shower didn’t work well.

Friends_and_family Family

2/10

Poor

22 Feb 2026

Christina

Owner approved a refund, the pool was down.

10/10

Exceptional

21 Feb 2026

Tim

Room was spotless front desk staff was kind

Partner

4/10

Poor

19 Feb 2026

Stephen

The pool was frezzing the hot tub wasn't full and no pressure at the jets. The room was no heat on and it was only 15 degrees outside.

Family

4/10

Poor

15 Feb 2026

Zachary

Staff support was okay. Room smelled of heavy cigarette smoke. No smoke alarm. Bathroom fan did not vent. Overall room set up was less than ideal, as you could not open two of the dressor doors the way they were set up against the bed/wall

Leisure Family

2/10

Poor

08 Feb 2026

Johanna

No pool, hot tub, or sauna. It was under construction. Empty body wash, hand soap. Toilet paper holder fell off wall Stayed 3 nights and only had maid service one day. Never again

Leisure Self

10/10

Exceptional

27 Jan 2026

Joe

👍

4/10

Poor

20 Jan 2026

James

Did not stay long enough to actually see the staff but I did see what they offered for the complimentary breakfast. Waffles with 1 waffle maker, so good luck waiting to make yours. Cereal dispensers, and that was all.

Business Self

2/10

Poor

10 Jan 2026

Rebecca

The owner did not honor the reservation I paid for stating hotels.com was wrong and not his problem.. when challenged he become pirated and denied us service for the night.. we were left with no place to stay

Partner

6/10

Pleasant

29 Dec 2025

brian

The motel was fairly empty, which is never a good sign around Christmas time. The place was clean and comfortable. However, it was thin on amenities. We were told that hot tub was broken at check in and would not be operable. The one reason we picked it so we could hang in tub. The shower head is a paradox—head is size of a dinner plate yet it produced smallest amount of water. Not sure how possible. The price was low so what did expect. With some love and care, this motel could sparkle.

Leisure Family

2/10

Poor

24 Dec 2025

steven

ROOM TEMP AESTIMATED AT 58 DEGREES.......HEAT OFF I TURNED ON WE LEFT AFTER 1 HR COULD NOT STAND...CAME BACK 3 HRS LATER ROOM TEMP OK ..
ALSO SOAP DISPENSER OUT OF SOAP.

Leisure Partner

2/10

Poor

24 Dec 2025

Irina

The initial room that we checked in into was very dirty with a refrigerator that still had leftover food in it. The room also had a very disgusting smell that signified the room has not been cleaned properly. Breakfast had minimal food, and every single time I went to breakfast, I was monitored over by the staff of how much food I was taking. There were only two towels provided and no toiletries. The pool was not heated at all.And the hot top was barely warm and did not turn on after pressing the button.

Partner

2/10

Poor

23 Dec 2025

wayne

Dirty bed bugs. Owner is a belligerent lunatic. Threatened me.

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Kendy

The room was visably dusty and we also turned on the heater. Bothered my asthma and gave evryone stuffy noses. Toliet was slow to flush, toilet paper holder loose as was the soap dispenser. Coffee pot was dirty on the inside so couldnt use . Also Outside by room door was a bunch of long boards stacked on ground

10/10

Exceptional

11 Dec 2025

Sean

Clean room, great amenities, nice staff!

10/10

Exceptional

07 Dec 2025

Dustin

Clean rooms breakfast

10/10

Exceptional

30 Nov 2025

Pamela

Room spotless, bed comfortable.

Leisure Family_with_children

8/10

Excellent

22 Nov 2025

Kirsten

It was fine, clean, simple, quiet

6/10

Pleasant

21 Nov 2025

Candace

Room was a bit dirty behind the door. Pool and spa were nice except the chlorine ruined.Our bathing suits totally bleached them out and ruined the color. Location was good and it was quiet and restful.

Leisure Self

10/10

Exceptional

10 Nov 2025

John

Great

10/10

Exceptional

07 Nov 2025

Leanna

Very clean, very friendly staff who made sure our room was close to the hot tub which was a reason we'd booked the hotel in the first place, a nice area for continental breakfast, we felt it was a really great value for the affordable price. The hot tub and pool area was peaceful and so nice, clean and perfect temperatures!

Business_and_leisure Partner

10/10

Exceptional

06 Nov 2025

Keisha

Dated but clean

Friends_and_family Friends

8/10

Excellent

31 Oct 2025

Gerald

Totally worth it for the price.

6/10

Pleasant

27 Oct 2025

Catherine

I was in a room on the ground level with no view, just the parking lot. I didn't use the pool and the restaurant was out of business. It was okay for a one night stay, would not stay again.

Leisure Self

8/10

Excellent

27 Oct 2025

MaryJo

Clean large rooms

Business Family

4/10

Poor

26 Oct 2025

David

Room was simply out dated but I understand it’s an old hotel it’s a nice place otherwise but unfortunately, when I went to take a shower, the water coming out of the faucet was just brown, so I wouldn’t even take a shower in the room. Honestly, just sad. 😢

8/10

Excellent

24 Oct 2025

Kimberly

It was old but clean and neat and convenient to all the places I wanted to go. Also, priced accordingly.

Leisure Friends

8/10

Excellent

24 Oct 2025

Gail

Good deal for the price. Breakfast was okay and not too far from Saratoga Springs. Would stay there again, especially since other places are much more expensive.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Roberto

Good

8/10

Excellent

21 Oct 2025

Karen

I selected a room that was the \"motel\" part of the complex. Totally my fault.. The room was clean, the beds very comfortable. Having folks parking right outside our door was a little disconcerting, but again, my fault. More towels would be nice. The breakfast was good. The office staff polite and welcoming. We did not use the pool/spa. Will definitely stay there again. Very convenient location.

Friends_and_family Family

2/10

Poor

19 Oct 2025

Rita

Checked in and entered first room to find cigarette burns and brown streaks(?) on the comforters, along with spiders in every corner of the room. Went back to lobby and requested a new room, the next one was even WORSE! Black mold all over the curtains and floor and bugs all over again! We did not stay and they refused a refund and offered no apologies.

Business_and_leisure Family

8/10

Excellent

18 Oct 2025

Kimberlie

Very nice rooms, clean. The bathroom was very cold especially the floors. The breakfast was limited but decent.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Joan

It is a worn out environment. Cutback on things like tissues and blankets and pillows. Very nice people.

Partner

2/10

Poor

12 Oct 2025

Kalonie

The staff was extremely rude the room was really dirty the tub was leaking and the hotel is very outdated

Leisure Partner

8/10

Excellent

10 Oct 2025

Minoru

Spa was excellent. Will go back.

Leisure Family

8/10

Excellent

10 Oct 2025

Paul

Did not get to use. Weather and night hours prevented the use.

Business Partner

10/10

Exceptional

08 Oct 2025

jennifer

Loved the pool and spa!

Leisure Partner

6/10

Pleasant

07 Oct 2025

Janice

The hotel is worn out - old carpet with wrinkles in hallways, strange decor in rooms, needs paint. Our bathroom was not clean- hair on sink, dirt and q-tip on floor, bathtub water first came out brown and dripped constantly. These are first world complaints, but probably wouldn't go back. Bed was comfortable, two TV's in sitting and sleeping areas separated by a heavy curtain. Large indoor pool and hot tub looked good, but closed at 8pm.

8/10

Excellent

07 Oct 2025

Denise

This hotel gave us a great price for what we got.

8/10

Excellent

06 Oct 2025

Glenda

This place needs some TLC!!!

Upstairs with no elevator was a challenge with our heavy bags. Room smelled like dirt. After cleaning the disgusting air filter and spraying our air freshener on the blanket on the bed. It was tolerable. Note: No duvet or bedspread. No liner in ice bucket, had to ask at front desk & they gave us a frozen block of ice in a small plastic bag. We left our room at 9:05 and the housekeeper, with her key had barged in three times before we exited. Check out was at 11pm, unsure of why?? Oh, yes, manager did not appreciate his patrons. Always mad looking, grump acting, and ungrateful.

Partner

4/10

Poor

06 Oct 2025

Francis L.

Well... suffice to say, this hotel is in its last legs. Seems like it was a nice hotel back in the day, but it has outlived its life unfortunately. How they can rationalize charging over $150 per night is unfathomable, and we were foolish to pay it. The door on the room could not even be opened without great force. The carpets and interior are old and worn. The bath and shower area were, let's just say, not good. Don't be fooled by the pictures and make the same mistake we did.

Partner

8/10

Excellent

06 Oct 2025

Rosa

Place was clean. Staff kept to themselves. Decor went with the outdated furniture. No complaints.

8/10

Excellent

06 Oct 2025

Jay

The room is spacious but it smelt like cigarette smoke and the furniture/carpets all seemed old.

10/10

Exceptional

04 Oct 2025

Lynn

Quite room. Little out dated but very nice. Great tub.

Leisure

6/10

Pleasant

02 Oct 2025

Patrick

The suite was clean enough, brand new mattresses (definitely not queens though, more like full). However, the building is old as hell and it carries the smell of mold upon it. Super sketchy clientele, made my wife and kids uncomfortable. The continental breakfast is the worst I have seen, only slightly above COVID-day CB's.

Leisure Family_with_children

4/10

Poor

01 Oct 2025

John

Room needed a good dusting. No slip mat for tub when taking a shower, NO grab rails in tub, carpet looked dirty. Just not up to standards. Picture on computed didn't match room we were in. Walked in office and got the impression I was bothering the desk clerk. No welcome how may I help you. NO thank you. Just you here to check in. Just a bad experience from the start.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Dragon

The staff was very friendly and met us warmly and with humour. He let us check in a little early and gave us a great tip on where to eat in the local area. Beautiful flowers outside and a patio chair.

Partner

10/10

Exceptional

28 Sep 2025

Edgar

The balcony was nice

Leisure Partner

2/10

Poor

22 Sep 2025

Anya

Firstly, I will say the front receptionist man was very nice. However, upon arriving to facility I was greatly disappointed. I will never book here again. The hotel location felt as if it was in an abandoned lot, especially if you are arriving at night. The room itself looked very old and warned down. The bathroom lacked basic supplies, such as soap. The toilet paper was not fresh, but instead a used and almost finished roll. The bed sheets were not made neatly and therefore I questioned the cleanliness of the sheets. I personally did not stay the rest of the night because I did not feel comfortable. There were other people in an adjacent building smoking right outside. I did request a refund of which I did not get, but that is understandable as I did not pay for insurance on the room.

Leisure