Hôtel Les Frangins

10/10

Exceptional

16 Feb 2026

Juan

Yes it was in good condition

8/10

Excellent

04 Feb 2026

Arturo

No comment

Leisure Family

8/10

Excellent

01 Feb 2026

Isai

Regular la taza del baño estaba floja le falta un poco de mantenimiento.

Friends_and_family Friends

2/10

Poor

31 Jan 2026

Fabiola

Staff

10/10

Exceptional

21 Jan 2026

Erika

Great service

Family

2/10

Poor

20 Jan 2026

Fabiola

Las chicas de recepción un pésimo servicio. Pedí hablar con el gerente y su nombre y las chicas se reusaron a dármelo tuve que esperar al turno de la noche para que la chica de recepción de ese turno me lo pudiera proporcionar para poder dar mi queja. Mucho ruido en las habitaciones que dan al bulevar las ventanas son muy viejas y no protegen del ruido las cortinas descompuestas que no tapan la luz, y la presión del agua en las regaderas terrible. Y siempre mal olor en los pasillos.

Leisure Family

10/10

Exceptional

09 Jan 2026

Israel

Muy bueno

8/10

Excellent

29 Dec 2025

pauline

The bed smells good

4/10

Poor

11 Dec 2025

Marc

Nice lobby rooms not so good

10/10

Exceptional

13 Nov 2025

May

Friendly staff. Excellent restaurant.

Leisure Self

8/10

Excellent

10 Nov 2025

edmundo rogelio

Unfortunally I did not use the restaurant neither Air Condition set

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

AMILCAR

Personal de mostrador muy sangron

2/10

Poor

20 Oct 2025

Jaime

No

Business

10/10

Exceptional

08 Oct 2025

Daniel

The staff were very helpful. The room was clean. The wifi signal was very bad. We could not operate our devices. At night there was no hot water for the shower.

Partner

2/10

Poor

10 Sep 2025

Roberto Monreal

En el primer dia que llegue, me entragaron el cuarto sucio y bano muy sucio. Me quedue 3 semanas y en la segunda semana, Por una semana nunca me cambiaron las sabanas. A pesar wye me qyeje en la recepcion y el bano muy puerco. Nunca lo limpiaban.
Igual.de puerco desde qye llegue.
Unos 5 dias no toallas y los telefonos no sirven.
Tienes que bajarr a decir a la recepcion.
La cama muy dura y vieha.
Tengo mucho tiempo hospedandome en Este hotel.
El servicio a los huspedes es pesimo.
Nunca hacen nada para mejor.
Tratan muy Mal a los huspedes.
Las mujeres de limpieza no limpian bien y a pesar que Les daba propina. Son pesimas!!! Al.igual que la Gente de recepcion muy mal servicio!!!

Family

10/10

Exceptional

07 Sep 2025

Emilia Maria

Excellent

Business Family

4/10

Poor

16 Aug 2025

John

Positive: Convenient location for things I needed to do near the stadium. Maid kept my room clean and well attended. Restaurant food/buffet was ok; service good; I ate there twice. Wifi was consistent. Had hot water for shower.
Negative: Toilet tank did not want to refill. Some parts were replaced but still toilet did not refill consistently. Even with my manually filling the tank the toilet would not always fully flush. I used the lobby bathroom but found no toilet paper available one occasion. I did ask for a room assignment but was refused. Told the toilet would be fixed. Elevator…the only one adjacent to the lobby and rooms that I could see…wasn’t working for two days. Had to use the stairs…four flights. Stairs have some missing and loose tiles; trip hazards. Carpet is well worn in hallways with some holes.

After three nights, I departed early to stay in another area hotel. Was potentially planning to extend…but certainly not given my experience!

Leisure Self

8/10

Excellent

13 Aug 2025

Luis E

They did´t have ice for the rooms and the tv was not working properly , no phone

8/10

Excellent

08 Aug 2025

Emmanuel

Tienes acceso a transporte público a unos pocos metros. La cama y almohadas están muy cómodas, hay tina de baño, tienen aire acondicionado, en general, la habitación muy cómoda. Lo único malo es que me tocó alguna convención de jóvenes y hacían mucho ruido, corrían, gritaban y jugaban en los pasillos.

Business Self

2/10

Poor

02 Aug 2025

Chris

Muy sucio las habitaciones , y la atención del cliente terrible y groseros.

2/10

Poor

07 Jul 2025

Jacqueline

The worst experience ever. This place was nasty, as soon as you come into the rooms it smells like mold. I rented two rooms and both of them were dirty. The tv was not working and every time I would ask the girl she would tell me oh of course it’s working. Front desk had the worst attitude. The only nice, polite and helpful person here was the security guard. I would never stay here again. I recommend to not stay here.

Leisure Family

6/10

Pleasant

07 Jul 2025

Elisabeta

Please look at Google reviews. Place was beautiful but lowkey giving the shining. Unclean.

Business Partner

10/10

Exceptional

01 Jun 2025

Jaime

Great, just needed better wifi connection and more then 3 channels on tv

Business_and_leisure Self

2/10

Poor

26 Apr 2025

Jasmine

Was not happy with the hotel at all , Had to take cold shower water took approximately 15-20 to turn to hot.Pool area was completely dead not maintain at all , water was dirty and insect inside the pool and it look deteriorated inside. Hotel staff was not friendly at all specially when i have arrived , breakfast is not included. The bedroom blinds were all falling apart , only good thing their was a/c works great.

Leisure Partner

8/10

Excellent

21 Apr 2025

Guillermo

The place was good, friendly staff, and fair price.
Water temperature of the pool was very cold.

Leisure Family

2/10

Poor

05 Apr 2025

Miriam

El hotel le urge remodelación urgentemente .tood está en mal estado cuartos muy sucios había latas de cerveza de un huésped anterior ya que yo no tomo cerveza .las sabanas había cabellos .toallas sucia ala alfombra súper sucia todo está muy mal en pésimas condiciones el buffet y la comida muy insípida

Leisure Family

10/10

Exceptional

19 Feb 2025

nelson

In Mexico city waiting for refund only

10/10

Exceptional

14 Feb 2025

Paula

Nice quiet place to stay stuff is friendly and the price is good

Business_and_leisure

10/10

Exceptional

13 Feb 2025

RAFAEL

Great staff!

Leisure Partner

8/10

Excellent

06 Feb 2025

Miguel

M

Leisure Family

6/10

Pleasant

06 Feb 2025

Paula

The price is nice at this hotel but the restaurant could use some help

Leisure Family

2/10

Poor

29 Jan 2025

ARTURO

It was a horrible experience at this hotel, first of all old hotel, lift doesn’t work properly door close like in 2 seconds, we got a queen bedroom, there was hair on pillows, hair on sink and toilet didn’t flush properly we asked for a new room but they didn’t have more reception just didn’t help us, I reached to Expedia customer service and they help me a lot but they couldn’t reach anyone at the hotel was awful

10/10

Exceptional

18 Jan 2025

Melissa

Muy buen lugar para hospedarse

Leisure Partner

10/10

Exceptional

18 Jan 2025

Jaime

Ive stayed here many times during my visit to the city and i just love everything about it as far as price and convenience of its location

Business_and_leisure Self

8/10

Excellent

10 Jan 2025

Isabel

I like the convenience for the places I visited and I didn’t like I saw 2 cucarachas

Leisure Self

10/10

Exceptional

17 Dec 2024

Elias

The hotel is clean and the location is a plus for nearby public transportation.

Business Self

10/10

Exceptional

16 Dec 2024

Rosalee

Always great trips

4/10

Poor

03 Dec 2024

Arturo

Limpieza del baño

El baño en particular estaba muy descuidado, la cortina de la bañera estaba en pesimas condiciones

Self

8/10

Excellent

29 Nov 2024

Gerardo

The front desk needs more training. I made a reservation for 3 people but the front desk didn’t understand my request when I told them my guest and family were arriving late. The front desk told me they needed to see them when I checked in; otherwise, they wouldn’t be allowed to stay.

Leisure Family_with_children

2/10

Poor

20 Nov 2024

Santiago

This is the second time they did to me they Ofer something and don’t respect the Ofer

Family

10/10

Exceptional

16 Nov 2024

Israel

Muy buen lugar

Leisure Family

10/10

Exceptional

13 Nov 2024

Claudia

I was there this month November 2024 and the service was great in all aspects!!! Thank you

Leisure Friends

10/10

Exceptional

13 Nov 2024

Helen

Outstanding price for a nice hotel room.

Leisure Self

10/10

Exceptional

06 Nov 2024

Jose Maria Salas

Grate affordable place.

Leisure Self

8/10

Excellent

31 Oct 2024

Karla Paulina

Good

2/10

Poor

21 Oct 2024

Rafael

This hotel was one of the most unpleasant stays ever. First, internet was awful. But could survive with out it. Second, bathtub drainage.. it would not drain until you get out of the shower after 10 minutes. I didn’t call it in only took pictures because it has happened I. The past at other hotel and never has it been fixed. The light fixture in the bathroom was coming down safety hazard you could clearly see all the plumbing and the red bricks. Third, we had breakfast at the restaurant and the food cold. We said someone and they said that we can wait until the they made another amount of buffet food came out we could wait but we were on a time crunch. They didn’t offer anything. The worst thing was on the second day of our stay was that we went up to the room and the key didn’t work. We went back down to left the front desk to reprogram it. Front desk person Waldorf up with us and tried the door and brought the master key. It didn’t work. They another person came up with a wire. She said they would open the door with that. After maybe 20-30 minutes after revenida the wire adjusting the length she was able to pulled the lever. We were able to go in the room and said the key would be ready in The morning. We had a very early start. We stopped by the lobby and they said that the person that reprograms the key comes in later. We left an came back around 8pm. Stopped at the front lobby and asked for our key they said it wasn’t ready and would opened it again with the same wire.

Partner

4/10

Poor

15 Oct 2024

Enrique

Needs a remodel rooms are spacious but outdated . Pluming doesn’t work water leaks in restrooms and no water pressure. For the price it’s ok

Leisure

6/10

Pleasant

24 Sep 2024

Yadiraja

The hotel on the outside is excellent, the hotel manager is very nice but the rooms lack a lot of maintenance. The curtains were all broken, the bathroom tub was blocked, the maids did not clean the rooms well, the towels smelled bad

The person in charge of the cafeteria is very rude

Business_and_leisure Partner

10/10

Exceptional

24 Sep 2024

Isabel

It’s safe and convenient for do my errands

Leisure Self

2/10

Poor

14 Sep 2024

Ronnie

Huele a humedad todo demasiado viejo el personal muy ineficiente

10/10

Exceptional

04 Sep 2024

Jaime

Very clean and confortable

Business Self

2/10

Poor

28 Aug 2024

Cielo

The rooms were extremely dirty, the water was turned off, some of the staff were rude, the room smelled horrible, the carpets were never cleaned in probably ten years, and there were bugs in the room as well. Not a good place to stay at.

Leisure Family

8/10

Excellent

27 Aug 2024

Ricardo

Overall a nice and affordable place to stay

Leisure

8/10

Excellent

23 Aug 2024

Isabel

I like the location for my activities, and I don’t like a few things like mattresses need to replace and the toilet water tank was making to much noise in room 203

Leisure Self

4/10

Poor

10 Aug 2024

Maria Elena

It's a very old property, with a nice lobby. However, it was very dirty, smelled bad, moldy bathroom, carpeting had a mildew smell. They cleaned the hotel however they didn't clean and maintain the building itself. Needs lots of updating and upgrading

Leisure Family

10/10

Exceptional

05 Aug 2024

Ana

I liked the food there and the prices were great!

Leisure Family

8/10

Excellent

02 Jul 2024

Diana

promedio

el check in todo bien, la ubicacion para lo que lo necesitaba fue increible. lo malo es el buffet del hotel no lo recomiendo para nada todo frio malisimo y aun asi lo cobraron.

Partner

10/10

Exceptional

28 Jun 2024

Alba

I like staying here when I go due to it’s close to a lot of places and things to do. And the rooms are clean and comfy.

Leisure Family_with_children

8/10

Excellent

25 Jun 2024

Luis

Everything

Leisure Family

8/10

Excellent

25 Jun 2024

Janae

Este hotel es bueno para pasar unas noches. Pasé una semana aquí muy a gusto. Las habitaciones son espaciosas y cuentan con aire acondicionado, televisor y una cama king-size. Sin embargo, hay algunos detalles: la limpieza podría mejorar y los muebles tienen mugro. El wifi es horrible , recomiendo venir con un buen plan de datos móviles. A pesar de eso, volvería a hospedarme aquí por el costo. En relación al costo-beneficio, todo muy bien

Self

4/10

Poor

24 Jun 2024

Rosa Isela

Obligan a llenar un cuestionario de salida, además con mala actitud te lo piden, sobre todo la recepcionista de la mañana, si vas con prisa imaginate, supuestamente para que te den tu salida.

Business Family

10/10

Exceptional

13 Jun 2024

Abolghasem

Affordable price good location the staff was incredibly attentive and friendly, and the amenities were top-notch. I had a truly memorable stay and can't wait to return

Business Friends

8/10

Excellent

12 Jun 2024

farrokh kolahi

Good location and affordable price with AC and comfort bed

6/10

Pleasant

22 May 2024

Jose

The shower no good

Leisure Self

6/10

Pleasant

08 May 2024

Emmanuel

Wifi no sirve en la habitación

Business Self

10/10

Exceptional

04 May 2024

natesia

super bien por el precio, nada mas para llegar a dormir

Business Friends

10/10

Exceptional

29 Apr 2024

Pedro

Old but good,will stay again in the future.

Business_and_leisure

2/10

Poor

26 Apr 2024

Jesus

mal servicio y sus recepcionistas muy mal educadas el hotel no vale mas de 450 pesos la noche como quieren cobrar el fin de semana 750
mi cuarto 424 tenia olor a veneno de fumigacion y asi me lo dieron
sus instalaciones son muy antiguas muy viejo ese hotel hace falta una remodelacion

2/10

Poor

21 Apr 2024

Maria Paola

Horrible

Leisure Family

10/10

Exceptional

15 Apr 2024

Refugio

It's very nice and comfortable the staff makes you feel special

Business_and_leisure Partner

10/10

Exceptional

15 Apr 2024

Refugio

Everything was so convenient and the staff was great 😃

Business_and_leisure Self

10/10

Exceptional

01 Apr 2024

Raul

The whole team’s very helpful the maintenance ladies, receptionist, parking attendant, manager
And most that all the restaurant

Leisure Family

10/10

Exceptional

12 Mar 2024

JUANITO

Great hotel, clean, safe, great staff

Leisure Self

4/10

Poor

11 Mar 2024

Marco

No the best place to stay.

Leisure Family

2/10

Poor

19 Feb 2024

Santiago

Management at this time was very bad

Self

8/10

Excellent

17 Feb 2024

Sebastian

Good place to stay near centro histórico of león

Leisure Friends

10/10

Exceptional

13 Feb 2024

Maria vargas

Me encanto todo muy limpio.

2/10

Poor

02 Feb 2024

Isabel

No hot water for the shower

Business_and_leisure Family

2/10

Poor

21 Jan 2024

Jean

very dirty and old place. do not go there.

Business

10/10

Exceptional

17 Dec 2023

Victor

León, Gto

Comfortable an quiet. Nice room

Business Friends

2/10

Poor

03 Dec 2023

Astor

Pretty worn out hotel.

Business_and_leisure Self

6/10

Pleasant

22 Nov 2023

Robert

The rooms need refurbished. Plastic tub was cracked with a hole in it. Only got water from shower. Curtains were torn and had holes in them. Ironing board and safety lock were broken.

Leisure Friends

2/10

Poor

17 Nov 2023

Martin

Check-in was terrible and rude. The place was filthy.

Leisure Partner

2/10

Poor

12 Nov 2023

Miriam

The towels and sheets were very dirty, stained and there was no internet on the floor I had, which was the 4th. They also did not want to store my suitcase for 2 days but on the page they have storage luggage so they can put it if the people in the apartment do not offer it. Super rude reception, despots, they treated me like trash, I left at night without saying anything, no complaints about how dirty it is, I preferred to pay for another hotel, the bathroom tub and the curtain are disgusting, filthy, everything was ugly and dirty, the air conditioning didn't work. A terrible experience, even animals left us, that was the last straw and I said, let's see each other, it doesn't matter that I had already paid that day and when I left the room, people at the reception stopped me and my daughter and I told them where the television control was, I told them in the room and they sent to a person to check if I had not stolen the control and the towels they treated me as a thief and when they saw that nothing was missing they told me I can go now, the girl is rude. I will never return

Leisure Family

2/10

Poor

11 Oct 2023

Hector

En el Hotel todo acabo cuando los dirigentes no se acostumbran a los trabajos del personal.

Leisure Self

4/10

Poor

11 Sep 2023

Noemi

The staff was not responsive when I asked for the smoke alarms to be fixed because they kept beeping due to the lack of batteries. Also, the bedding and towels need an upgrade. The bed cover feels like a thin sheet. They should warn everyone to bring their own blanket!

8/10

Excellent

29 Aug 2023

Beatriz

The hotel was in the center of all my visiting points, very convinient on price, location, cleaningness, staff very professional

6/10

Pleasant

07 Aug 2023

noel

It was a rustic hotel with lots of plant life nice looking but not kept up check in is fine

Leisure Family_with_children

4/10

Poor

05 Jun 2023

Erika

Room is in really bad condition, bedding has yellow stains everywhere, window curtains are falling apart, bathtub has mold and sink is leaking. Door locks are falling apart.

Leisure Family_with_children

10/10

Exceptional

04 Jun 2023

Jonadab

Good experience from desk to my clean room and private parking. The experience was excellent plus price was amazing. Totally recommend it.

Self

6/10

Pleasant

04 Jun 2023

Isabel

Fair price for the place. But they need to invest in do not disturb signs !!. They will knock at your door for cleaning!! And another knock for towels!!! Room needs New curtains , shower needs colanders.

Leisure Partner

8/10

Excellent

31 May 2023

Emmanuel

Hotel is kinda old, clean and neat but areas (specifically bathrooms) need maintenance or replacement, rusty stuff. Wifi is not good enough, if you ever get a connection speed is low, bur more important connection is not stable, you get disconnected constantly.

Business_and_leisure Self

10/10

Exceptional

17 Mar 2026

Tony

Habitación limpia, baño limpio, sin ruido...

Family_with_children

10/10

Exceptional

17 Mar 2026

Oscar Francisco

Buen lugar, muy cerca del centro, ubicado convenientemente junto a unas farmacias guadalajara donde puedes encontrar de todo.