Hotel Le Chic O Rail

France , St. Omer
SAINT-OMER , Place Du 8 Mai 1945
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50 reviews shown

6/10

Pleasant

11 Aug 2025

Fiona

Hotel closed when we arrived for check-in!

We were quite cross to find when we arrived to check in that the hotel was closed! There was a sign on the door to say that the hours of business were from 1200hrs-1400hrs and 1900hrs to 2200hrs. I didn't see any such information when I made the booking, not on the booking confirmation, which said check-in was from midday, and although the hotel emailed me to confirm the booking and gave the information about the hours of service, I never saw the message until we arrived at 4pm, tired, hot, wanting a shower and a cold drink after a long drive! I would not have booked this hotel had I had that information at the time. It may be given somewhere, but it should be prominently displayed, as I would say it is pretty critical information. It seems extraordinary to me that a hotel should be closed any time during the day. However, we were greeted warmly and there is a nice restaurant. The room was very small, but comfortable. No lift, our room was on the 2nd floor, but we were reallocated to the first floor, as we are not spritely!

Partner

10/10

Exceptional

14 Apr 2024

Christopher

Very nice little restaurant hotel

10/10

Exceptional

20 Nov 2023

mark

Very pleasant property staff where excellent
Thanks

Leisure Friends

6/10

Pleasant

19 Aug 2023

Verified traveler

Rooms were acceptable, but very warm even with a fan, we slept with the window wide open and the fan on full. There was a nice coffee machine in the room, which is great as you don’t normally get one on Europe. The bed was comfortable, we slept very well. The shower grout could do with a deep clean. Staff friendly and very close to the station and close to the centre.

Friends_and_family Family

8/10

Excellent

14 May 2023

Verified traveler

Very convenient

Great, would use you again

Partner

6/10

Pleasant

20 Jul 2022

Hugh

On booking did not realise checking in time was 6.00pm on a Saturday. A little late for us.
Room tiny, basic, a little worn and extremely hot with a Small noisy fan.
Staff extremely friendly and helpful. Easy parking

Partner

10/10

Exceptional

07 Jul 2022

Alan

Le Tour

Proved to be a good choice for us as it was directly on the route of Le Tour which we had come to see.
Comfortable rooms, good restaurant, great breakfast and friendly staff.

Friends_and_family Family

6/10

Pleasant

06 Jun 2022

Mark

Great staff, shabby dated rooms

Staff were wonderful & friendly.

The rooms are shabby, dated & past their best.

Self

8/10

Excellent

08 Aug 2020

Verified traveler

Good - no frills hotel, a little small for two but perfect for solo travellers

Self

10/10

Exceptional

09 Sep 2019

Verified traveler

Nice envirlonment good food, excellent service. Perfect for a stopover

Leisure Family

8/10

Excellent

30 Aug 2019

David

Restaurant great, room fell a little short

Location is out of the centre of town but convenient, with own parking.
The adjacent station is currently being refurbished (Aug 19) which leads to some early morning noise but the trains themselves did not keep us awake...
Room could have done with some different thinking on interior design which would have made better use of the space.
Our room did not have Air-conditioning - would have been good if it had!
Restaurant menu has limited vegetarian options but what we had was excellent, as was the appearance of all dishes we saw.
Having said all that it was good value for what we paid

Partner

8/10

Excellent

18 Aug 2019

Verified traveler

Great hotel next to historic rail station. Easy walk to multiple restaurants.

10/10

Exceptional

23 May 2019

Verified traveler

Top job

WOW, what an amazing place to stay with really modern comfortable rooms, great food and great service from wonderful staff. Easily found and with it's own off road parking, perfect even for our four motorcycles, the experience was excellent and the food was especially good.
The one down side was the two steep climbs on narrow stairs which unless fit is a real issue and even worse with luggage. Due to our ages we even dressed in our bike gear for breakfast as no one wanted to return to the rooms again. The hotel location was great for passing though but a little way from the centre but the suited us as we only stayed the one night for travelling south. Would we stay again, yes but would ask for a lower floor.

Friends

8/10

Excellent

08 Apr 2019

Athol

Pre shuttle stopover

Great place to stay, good location and excellent food.

Partner

6/10

Pleasant

11 Oct 2018

Verified traveler

Unfortunately there are building works beung carried out at the station next door to
Hotel.

Close to town if you like a walk.

8/10

Excellent

03 Nov 2016

Good affordable hotel

The room was small but comfortable. The restaurant looked amazing - we wished we'd eaten there, and the hotel staff were friendly.

8/10

Excellent

13 Jun 2016

Alan

comfortable room at a good price

Nice friendly place with a comfortable room at a good price. Everything was clean and tidy and breakfast was good. A good choice for an overnight stay.

Partner

8/10

Excellent

25 Apr 2016

Verified traveler

Hôtel Le Chic Ô Rail.

Overnight stay; could'nt fault the location of the hotel or the staff. This is right next to the station which could be a little noisy although we didn't have any problems. Nicely decorated, nice fresh continental breakfast.

Partner

8/10

Excellent

28 Sep 2015

R Richardson

Stopping off point

Low price budget hotel in good location if you don't wish to stay in Calais when travelling to and from the UK and depending on your journey time good stopping off point. Budget price therefore don't expect 5 star room. Clean and small. Bar and restaurant surprisingly good and excellent local beer. Good breakfast for the money. Staff very helpful. Right next to railway station which is huge. Car park.
Good for the price.

Partner

4/10

Poor

30 Aug 2015

Michael

Smelly scruffy dated room but decent food

Everything was very shabby and dated. The whole room (and especially the bathroom) stunk of sewers. Whether or not this was to do with the torrential rain that had been falling before we arrived I do not know. We only had one towel and two dirty little plastic cups of which one had some loose change in so obviously hadn't been washed. The room was in need of a facelift. Besides that the hotel restaurant was actually good and the food was the good side of avavara. Would not stop there again because of the foul stench in the room if for no other reason

Family

8/10

Excellent

30 Aug 2015

Verified traveler

Chic-o-Rail

I arrived late - having had difficulty finding the hotel - no GPS.
The search was not helped by heavy rain, however on arrival good welcome from the staff on duty.
Breakfast was adequate.
Convenient as stop-over (once location known) on way to channel ports.

6/10

Pleasant

30 Aug 2015

Verified traveler

\"Shabby\" chic hotel!

The Hotel looked worn out and tired and there was a horrible smell coming from the shower. The food was ok and the service was good. The facilities in the room were poor, the kettle lead didn't reach the plug socket, horrible cheap plastic cups to drink hot drinks from. No tea or coffee sachets in room.

Family

6/10

Pleasant

22 Aug 2015

Verified traveler

Breakfast was disappointing
No air con in rooms
Tired decor

10/10

Exceptional

25 Jul 2015

Verified traveler

Great value, quirky hotel with friendly service

A wonderfully quirky hotel well-worth a visit! The stairs are steep to the first floor and the room overlooked the large square in front of the station which is currently under subtle renovation. The bed was very comfortable and there was a fan to keep the room cool. We were not disturbed by any train noise although the trains do pass through and stop at the temporary station a short distance away. The restaurant is also great value and has something for everyone. The car park was quite full on arrival on a Monday evening and the restaurant busy but, come morning, it seems that most of those eating were locals so a good sign in my book! We had the Gourmet Menu and treated ourselves to a Kir Royale for a total of £26 per head- amazing value and wonderful service. We sat outside on the terrace and despite being the only ones outside, the delightful waitress was very perceptive to our needs and we never felt forgotten. We'll definitely stay here again on our way through. It also means that you can take the D943 towards the Eurotunnel and avoid a lot of the problems in Calais by joining the free part of the motorway A16 at Junction 46.

Partner

10/10

Exceptional

04 Jun 2015

Verified traveler

Stop off from Paris

Nice place, easy to find with a car park.
No problems at all...
Spacious rooms, but some of the en-suites have been updated recently so are nicer than others.

Family

8/10

Excellent

06 Jan 2015

Prashad

Excellent stopover hotel for Calais

Excellent stopover hotel for Calais.
Rooms are simple but nice. It's a step up from the typical budget hotel chain. Check-in only available after 6 but if you ring they can leave the keys at the restaurant.
The restaurant was amazing, food was not too expensive, great décor and also nice steaks.

Family

8/10

Excellent

16 Nov 2014

KAREN

Good place to stay, lovely building.

We stayed one night in October, really liked the position of the hotel. A great place to stop over - we like St Omer, our triple room was in the attic and somewhat small, had to place kettle on the floor in order to plug in! Beds were really comfortable, shower great! Would stay again - only would ask for a different triple room, as we were tripping over one another (couple and 14 yr old)- but fine for a night!Staff were friendly & helpful.

Family

10/10

Exceptional

28 Oct 2014

Simonw

Wonderful Hotel

Lovely hotel with lovely people, couldn't have made us more welcome. The choice of food and wine in the restaurant was excellent, and the prices are below what I would expect to pay for the high quality. Room was fantastic very well designed modern with a twist and the beds were very comfortable. I will be coming here again without a doubt ! Merci x

Family

8/10

Excellent

22 Oct 2014

Tigermouse

Nice hotel in a pleasant area

The hotel is in a lovely old building next to the railway station, which is about a 10 minute walk to the town centre. We had a family room in the attic which was ok but there were no windows, just a velux in the roof. It would have been nice to have a view. The room was clean, the bathroom was small and the stairs are steep.

8/10

Excellent

11 Apr 2014

Martin

Excellent value in a good location!

We have stayed many times in or near St Omer on our way to Belgium or France and really like the town. This time we thought we would try a different hotel and this one really is different! The location is great within the recently modernised bus and train station zone. We were a bit concerned about train noise but this wasn't a problem as they are very infrequent and don't seem to run at night. The historic hotel/bar building has been well refurbished and the room (No 16 on the first floor) was spotlessly clean and functional - this is a 2 star so don't expect luxury! For €61 for the night and €7 per person for an excellent breakfast (served not buffet!) who could complain? We will definitely stay there again and plan to have a meal in the restaurant next time. Staff were very friendly.

8/10

Excellent

24 Nov 2013

Verified traveler

Convenient hotel near the centre

V good value for the money. On arrival I was offered a larger room for the same tarif. Staff were welcoming and v pleasant. One light had fused in the bathroom, and the design and ease of use left a little to be desired, but one was not expecting Claridges, so there was no problem. I spent a warm, comfortable night, and the inclusive breakfast was v good. Quite satisfied for the price.

6/10

Pleasant

05 Sep 2013

Simon W

Room for improvement

The staff were very friendly and helpful, although they do not speak English but we managed ok with their limited English and our limited French. The bar and restaurant are fine, modern looking. However, once you go up to the rooms it is a different story. The carpet is worn and very dirty. Our room was perfectly clean but seriously needs to be decorated. The bedding was clean and acceptable but the mouldy smell from the shower cubicle was awful. This is definitely a two star hotel. We only had one night booked here and while it was 'ok' we would only ever stay here again as a last resort. The restaurant was a different matter, the food was great and good quality.

Family

4/10

Poor

27 Aug 2013

Dennis p

Chic o rail

Food good .room could do with a re think defiantly 2star only

Family

8/10

Excellent

21 Aug 2013

alalight

Work in progress

Overall, not too bad, but room for improvement. Major (road) works taking place outside hotel, so some disruption; possible cause of flies everywhere ...? Arrived busy time on Sunday and allocated wrong room, but sorted later. Room adequate, but no table or chairs, and shower door needs fitting better. Wi-fi does not reach upstairs, but staff helpful and friendly. Site should improve in time when construction complete. Would recommend.

10/10

Exceptional

12 Aug 2013

clematisue

They alwasy make us so welcome and nothing is too much troubleGreat stay yet again

10/10

Exceptional

01 May 2013

Jax

Simply wonderful

Food was wonderful. Well kept hotel. Very welcoming helpful staff. Enjoyed our stay very much.

Partner

8/10

Excellent

28 Mar 2013

Verified traveler

Excellent stopover

Great hotel, staff friendly, food excellent value, good stopover from Calais going south.

Partner

6/10

Pleasant

15 Feb 2013

Verified traveler

Great for an overnight stay

Comfortable bed, friendly staff. My only problem was that the room smelt quite unpleasant due to the ensuite toilet. We had to keep the window open mid winter just to let fresh air in.

8/10

Excellent

02 Jul 2012

Mike & Sue

A find

A simple but comforable hotel with an excellent restaurant (packed full of loacals but shuts at 1030 so not noisy later). Own parking (quite secure). A very definite stop off for the future (very good Auchan for stocking up).

10/10

Exceptional

10 Dec 2025

Leopold

Top

10/10

Exceptional

30 Jun 2025

CHRISTINE

Excellent service et personnel très compétent

Séjour agréable , très bon acceuil, personnel compétent et au service du client . Si je reviens sur st omer je reviendrais.

Self

8/10

Excellent

04 Jun 2025

Jérôme

Bien dans l’ensemble au niveau hôtel et restaurant

Business

10/10

Exceptional

02 Jun 2025

SAUVE

Hotel tres mignon, personnel tres sympathique. La décoration est superbe et le petit dej parfait. Je recommande les yeux fermés

Partner

8/10

Excellent

18 Apr 2025

Verified traveler

Le meilleur rapport qualité prix

Business Self

10/10

Exceptional

15 Nov 2024

PASCAL

Je vous conseillé vivement le restaurent très très bon
très bonnes carbonnade le camemberts super
bravo dessert parfaits

merci pascal

Self

10/10

Exceptional

25 Oct 2024

Nadia

Super rapport qualité prix, accueil et restauration impeccables.

Business

8/10

Excellent

13 Aug 2024

Nathalie

Recommande

Très bon hôtel très Propre je retournerai

Partner

6/10

Pleasant

08 Aug 2023

Laurence

L'eau !

Ce fut dommage qu'il n'y ait pas eu d'eau froide mais toujours de l'eau chaude au robinet, légèrement tiède le soir. Cela a été ainsi pendant 3 jours et ce n'est pas appréciable, surtout en été. Ce n'est pas non plus écoresponsable !
Le manque d'ascenseur est gênant également.

Self

8/10

Excellent

24 May 2023

Pieter

Kamer (zeer sober) op 1e verdieping via 'upgrade' bij aankomst. Het hotel gaat 's middags even dicht en het is er 's nachts stil. Ontbijt: geheel in orde. Avondeten: het was extreem druk met twee servicerondes en problemen omtrent de plaatsing; de kwaliteit was hoog. Het parkeren was gemakkelijk maar een vaste plaats komt steeds in gevaar doordat 'tout Saint-Omer' komt lunchen of dineren. Uiteindelijk: een vreemd en goed adres.

Leisure Partner

10/10

Exceptional

01 Aug 2022

paul warren

Hotel is beside the train station, small room and difficult to cool down in hot weather - but slept well all the same.

Super restaurant downstairs with an outside terrace. Food served was extremely good, as was the breakfast.

Staff were very friendly and helpful, in all - enjoyed my stay.

Business_and_leisure Self