Name: Mirage Inn Suites San Francisco
Address: 2600 Sloat Blvd, San Francisco, 94116, US

10/10

Exceptional

12 Jul 2026

Marie

A on time as lobby before 10pm. We sent message arriving late, but they don’t honor.

2/10

Poor

12 Jul 2026

Vianey

There is noooo customer service. The male at the front desk has a horrible attitude and seems to be in a bad mood at all times even the way he answers the phone is so unprofessional. When I booked it said breakfast was included but there is no breakfast.

Family_with_children

2/10

Poor

09 Jul 2026

Zulma

Room wasn’t clean. No hot water. Beds were so uncomfortable. Worst sleep I have ever had.

Family_with_children

10/10

Exceptional

07 Jul 2026

Jonathan

Decent

Family_with_children

2/10

Poor

07 Jul 2026

Chantsal

Air conditioning not work and It was cold at night. I said the sheets were dirty and they changed them, then they charged me.

Friends

8/10

Excellent

06 Jul 2026

David

Was convenient area.
Fair price.

Partner

2/10

Poor

05 Jul 2026

James

No breakfast, free parking, staff is rude, bring extra pillows, pictures on internet are deceiving.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Cailagh

Self parking was great

Family_with_children

2/10

Poor

05 Jul 2026

Gaonou

NOT KID FRIENDLY AND TRUST THE BAD REVIEWS!!!

This is by the zoo so you'd think the hotel is kid friend but its not. The old lady in the front is extremely rude. The old lady sits in a back room so you have to ring a bell. When she comes out shes seems so annoyed that you are distrupting her. If she hates her job then find a new one no need to take it out on customers.

My infant threw up on the bed sheet and they charged me $150. Which is way more than my stay. Its ridiculous that the cheap bed sheets cost that much. When I went down to ask for new bed sheet she was interrogating me as to why I need new ones. She brought 1 flat sheet to me, stated she's going to charge me and slammed the door in my face. I never experienced anyone so rude!

If all the reviews are bad then trust them! Don't fall for the cheap stay its not worth it.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Diane

The location was great for going to Stern Grove. The room had plenty of charging outlets, which i really appreciate not having to look for them and then unplug something just to charge my phone. I also appreciated the lighting options. Free parking is was the reason I booked it. Low amenities, but it worked well for me.

8/10

Excellent

02 Jul 2026

Agustin

I loved the parking but I wish they were a bit bigger.

Self

10/10

Exceptional

02 Jul 2026

Chris

Excellent location and parking is free!

Partner

8/10

Excellent

28 Jun 2026

Chris

No clock, weak shower.

Self

6/10

Pleasant

27 Jun 2026

timm

Check in person always not friendly. Last few times have gotten the same room. Walls have many point chips could use free paint . Big stain over windows. A/c is going out . Furniture in need of repair chips dents and the chair is stained . The bathroom is nice enough but can tell was halfway cleaned mirror dirty, floor not clean in the corners and under vanity

6/10

Pleasant

26 Jun 2026

Richard Jackson

The room itself was nice but the building is completely run down and the staff were not nice. Barley spoke when we checked in just demanded we give our credit card and ID over. No customer service

8/10

Excellent

26 Jun 2026

Cameron

Clean hotel that has the basic amenities.
Parking is free, and the location is a few blocks from the Zoo. Nice coffee shop just a block away. Quiet neighborhood.

Family_with_children

10/10

Exceptional

26 Jun 2026

Teresa

The location of this hotel is great; It is just a couple of blocks from the beach and the zoo, very walkable distances. The neighborhood felt very safe.
The rooms were clean, comfortable and at a great price for San Francisco.

Family

8/10

Excellent

26 Jun 2026

David

Room need a makeover. Just ok

Self

6/10

Pleasant

25 Jun 2026

Kao

Front desk and door closes at 10pm. You can not check in if you’re coming in late. Even calling and letting them know, they would not accommodate

Family

2/10

Poor

24 Jun 2026

Thomas

Most rude staff I’ve ever met. Sleeping on the floor would have been softer than their mattress. From the exterior the place looked like the castle from Mel Brook’s Young Frankenstein movie. The interior hallways the same. Avoid 📉

Partner

10/10

Exceptional

21 Jun 2026

Tricia

Beautiful room really close to the beach cutest little coffee shop by the corner great staff very helpful 10 stars

Family_with_children

10/10

Exceptional

20 Jun 2026

Kelly

The room and property were clean and close to the zoo and beach. Our check-in was easy and staff was friendly.

4/10

Poor

19 Jun 2026

Linda

The beds were comfortable however I kept banging my knee on the frame and left with several bruises. There was hair and dust bunnies on the floor and in the tub. The window screen was shredded and the outside of the window was filthy so even if there was a view worth seeing, you wouldn't have seen it. There may be adequate parking but the spaces are small so finding a spot to park a larger car iif you come in late was difficult. Some of the light switches were very strange and while they dimmed, I never figured out how to turn them off. If you have difficulty with stairs, this may not be the place for you as there are two flights to climb to get to the rooms unless you book a handicap room. They were awkward at best. I appreciated that they provided a blow dryer but there was a spot on the handle that could easily burn you if not careful. Just a suggestion but if you have a broken hanger with a sharp end on it, you might want to remove it instead of letting it hang there sharp pointy end out.

Friends_and_family Family

6/10

Pleasant

18 Jun 2026

Molly

Shower was grand. The rooms are nicely updated. Very minimal in the amenities. Location is ok, right near Metro stop and a bodega and cafe.
Parking is underground and provides protection for your vehicle, but not secured.
Staff is marginally friendly

Family

8/10

Excellent

17 Jun 2026

Bella

Clean, not in a terrible neighborhood good for a night or two

Family

10/10

Exceptional

15 Jun 2026

Cynthia

Comfortable bed, large newly remodeled bathroom.

Self

10/10

Exceptional

12 Jun 2026

Emely

Our Second time staying and we still enjoyed our stay. Will still be coming back again next year!

Partner

10/10

Exceptional

11 Jun 2026

Jessica

Great place!

Partner

6/10

Pleasant

09 Jun 2026

Carla

Easy, covered parking.
Convenient location.

Partner

10/10

Exceptional

09 Jun 2026

Alfred

Other than not accommodating a handicap parking for me because I did not order the handicap room and I wasn’t in a wheelchair. It was a pleasant hotel to stay the room and staff were pleasant. I would stay here again.👍

Friends_and_family Friends

10/10

Exceptional

09 Jun 2026

Jennifer

Very clean and easy stay.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Chris

Great location and the room was very clean. Free parking is a real treat in San Francisco and it’s next to one of the best coffee places Java Beach!

Partner

8/10

Excellent

06 Jun 2026

Cori

Front staff can be more friendly and attentive.

Friends

2/10

Poor

05 Jun 2026

Andrea

I don’t take the time to review very often but this was a bad experience. I’d stayed here once before and it was ok so I booked again for three nights when I had business in the City.

The reservation clerk was quite rude, so that’s how it started. I’m an older adult driving a Lexus. He treated me as though I were a potentially dangerous criminal. But even if I’d roared up on a Harley that’s no reason to treat a guest badly.

He came out to peer suspiciously at my car license, and wouldn’t help me figure out how to get to my room . The place is a bit of a labyrinth.

It’s a non smoking establishment- I almost choked on the marijuana on my floor. And by the way, no elevator so forget ease of settling in.

It might be that these were prom goers, but my first night very loud guests partied until six am. Other lodgers complained but no one fixed the problem.

Room was reasonably clean except no one emptied the trash can.

I can forgive a lot, and maybe I’m just being sensitive, but being treated so nastily after a long exhausting drive really bothered me. If others don’t mind that kind of high handed treatment they’re welcome to book at this motel.

Self

8/10

Excellent

05 Jun 2026

Carol

This property had free parking and was convenient location to the San Francisco zoo. They let us check in 30 minutes early which was nice but they were not very hospitable about it. I did not see any vending machines. No elevator only stairs so difficult to stay here if you have mobility issues, our room was basic, clean and quiet.

Family

6/10

Pleasant

02 Jun 2026

Michael

Room was clean but the mattress was bad. You get what you pay for. It was fine.

Self

8/10

Excellent

01 Jun 2026

Nicole

The hotel is very simple but felt very clean. The beds were very comfortable. It is located in a great location with the zoo right across the street and many restaurants near by. While it does not serve breakfast there is George's zoo corner market and another cafe within walking distance with breakfast options and sandwiches. My only complaint is that we could have used a couple more pillows for the bed. When we asked the front desk for 2 more pillows we were told they only had one to spare.
Overall it was a good experience and we would stay there again!

Family_with_children

10/10

Exceptional

31 May 2026

Sandra

Good service!! Close to the beach !!

Family_with_children

6/10

Pleasant

30 May 2026

Cynthia

Please note: This is two star lodging and set your expectations accordingly. The Mirage Inn is acceptable for two star lodging and the corresponding price.

Pro: Location
Walking distance to SF Zoo and beach.
Excellent coffee/breakfast/sandwich shop steps away.
Target store and Lucky grocery store nearby
Close to SFSU campus, Park Merced and Stonestown Mall.
Taraval Street is a couple blocks north of the Mirage Inn and along this street you will find restaurants, bars, karaoke, coffee shops and everything else you might need/want while in town.

Pro: Security and Safety
Main doors on building lock on a set schedule so little or no random people walking around
Parking garage seemed safe by SF standards. No issues during a 5 night stay. Don’t leave valuables in car.

Con:
No elevator. Be prepared to carry belongings up at least two staircases.
No maid service during multi-night stay. Had to make special requests and management seemed reluctant to provide. Cleaning staff however was eager to help once they realized a tip would be offered by guest as compensation for efforts.
Acceptably clean.

Con: Thin pillows. King bed for two guests had only three pillows. Also, only two bath towels for two guests.

Con: The security doors offer safety but also slam shut shockingly loud. Recommend ear plugs if your room is near a security door. Will definitely wake a sleeping baby.

Con: Front desk staff is gruff. Don’t expect a conservation or any exchange of peasantries.

Partner

10/10

Exceptional

27 May 2026

Zaidao

Good

Partner

10/10

Exceptional

26 May 2026

Monique

Rooms were clean and it's a great location near the beach. We also enjoy going across the street for delicious food and drinks! Very convenient.

Friends_and_family Family

2/10

Poor

25 May 2026

nicolas

clean room non friendly staff

Partner

10/10

Exceptional

24 May 2026

Ryan

This is a great spot near the SF Zoo in the Sunset district. Rooms have been recently remodeled and bed was super comfortable. It is an older property, but don't be fooled. Tucked between and market with awesome deli (George's zoo) and a coffee shop to cover all of your bases.

8/10

Excellent

23 May 2026

tabitha

Parking was terrible, but thats to be expected in San Francisco. Room was clean and updated, felt safe.

Partner

6/10

Pleasant

23 May 2026

Vernita

Been staying here for four years because the property is close to SFSU. The staff just seem to be pissed off with every minor request (I.e., check in, requesting an ironing board that should have been in the room) and they have been like this the entire 4 years. No extra fee for parking is a big plus. I just wish the staff was more friendly. Rooms are always clean.

Family

6/10

Pleasant

22 May 2026

Saiylada

Bed. Sheet old

Partner

4/10

Poor

21 May 2026

Mario

Don’t ask for extra pillows cause you’re not gonna get any, you get what you pay for, very tacky place. Will never stay here again. ✌

8/10

Excellent

11 May 2026

Natalie C

Everything was great except for the way the front desk people treated you. Not polite and no smiles.

Partner

6/10

Pleasant

11 May 2026

Eduard

Very dirty

Family_with_children

6/10

Pleasant

10 May 2026

Karliann

The room was fairly clean, no bugs or anything but there were several hairs in the shower. Staff are not friendly or welcoming whatsoever. There was no breakfast or coffee even though the website says free breakfast. Typical San Francisco experience really.

Self

4/10

Poor

10 May 2026

Madelyne

The sheets were clean but the floor needed to be swept and the microwave had a hole in the glass so I wasn’t comfortable using it. The bathroom was nice and modern though it also needed to be swept, but there was no hot water for the shower. When I called the front desk they said to let it run for a few minutes, I informed them I had already for almost 20 minutes. They then asked if I had tried the hot at max heat, I said yes, then said “well don’t do that” and hung up before I could say I had tried lesser temperatures too. The lady at check in was nice enough but not particularly accommodating but that could have been policy vs manner so I don’t blame her. The guy on the phone was awful. For the price and distance I’d be willing to give it another chance but definitely wasn’t particularly won over this time. Great location though.

10/10

Exceptional

03 May 2026

jesse

Clean and nice location. The staff didnt interact too much but that’s okay. Great stay

Partner

8/10

Excellent

30 Apr 2026

Sharanjit

Love the windows and view of the ocean. Steps away from the beach and close to nearby restaurants. Room and bathroom are clean, and parking is a great feature.
However, no lifts so you will need to carry your bags up. Would have still given it 5 stars but the front desk staff did not seem happy we were there to check in.

Partner

8/10

Excellent

29 Apr 2026

Jeff

Room was nice, clean, with a good bathroom. Close to beach and breakfast/coffee place. Right across street from zoo, 3 miles from Golden Gate Park. Parking safe, no charge. Check in staff could be more friendly.

Partner

2/10

Poor

28 Apr 2026

Ivan

I like only ocean near hotel and all venue so old

Partner

6/10

Pleasant

20 Apr 2026

Theresa

It was nothing special but walking distance to the beach

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Ernesto

Staff was friendly & the room was fairly clean. Convenient parking.

Partner

10/10

Exceptional

18 Apr 2026

Chris

Free parking, nice room and great location!

Partner

10/10

Exceptional

16 Apr 2026

anya

Clean room with a nice bathroom and bed. Can be a little noisy with lots of car sounds.

2/10

Poor

15 Apr 2026

Maria

I never leave reviews but STAY FAR AWAY from here horrible

Partner

8/10

Excellent

15 Apr 2026

CHARLES

Parking was easy. The heating and cooling worked well. The room was clean.

Self

10/10

Exceptional

12 Apr 2026

Lisa

Convenient onsite parking and close to SFSU.

Family

8/10

Excellent

11 Apr 2026

Gary

Nice cleaning staff. Front desk, difficult. On site parking is no good. It is available but very tight spaces air conditioner works very well. Decent water pressure.

Family_with_children

6/10

Pleasant

08 Apr 2026

Jorge

Not so friendly staff , over price for the type of room

Partner

8/10

Excellent

08 Apr 2026

greg

Nice location, great price. Building appears a bit run down but the rooms seem to have been nicely updated recently. Onsite parking is nice and it's extremely quiet at night. Would recommend

Partner

6/10

Pleasant

05 Apr 2026

Irene

Nice area, walking distance to the beach and free parking is a bonus. Neg- bed was hard and pillows were flat.

Partner

8/10

Excellent

29 Mar 2026

Justin

Very clean room, beds little stiff, rooms big and updated, bathroom fan didn’t work. Everything else worked as it should. Parking was small and awkward but always had a parking spot. Front desk lady seemed to be in bad mood. Overall pretty good. Checking in and out was very easy . Free WiFi was nice cable tv.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Marvin

Had a great stay

Partner

2/10

Poor

29 Mar 2026

Suzanne T

Cleaning staff is great. This property needs different mgmt. They are rude, they harrass, they duacriminate. They argue wirh practically every guest and yell. They sais they do not care about ratungs or reviews. I woyls not carry them on my travel platform.

Family

2/10

Poor

29 Mar 2026

Suzanne T

Offoce managers husband and wife are rude, argumentative. With me and my family 3 adults. We could hear them arguing with other guests. All of their reviees are 1 star you cannot give zero stars. They discriminate and harrass you verbally.

Family

10/10

Exceptional

27 Mar 2026

Stacey

Parking was the best I've had at a motel in SF. Our room was clean and had a nice bathroom. Affordable, nice place to stay.

Family

6/10

Pleasant

27 Mar 2026

Deidra

Room was clean, quality was good, the bathroom and overall amenities in the room were solid. Little noisy, but most hotels have pretty thin walls, and this is near a major thoroughfare. Not bad, though, and while the parking garage was small and pretty tight, it was great to not have to worry about parking, and the location was solid. Customer service was a little abrupt and kind of curt, but I didn't need much, so it wasn't a deal-breaker.

Family_with_children

10/10

Exceptional

26 Mar 2026

Tristan

Secured underground parking. Renovated rooms. Fair rates.

10/10

Exceptional

26 Mar 2026

bridget

Clean

Family_with_children

10/10

Exceptional

26 Mar 2026

bridget

Good

Family_with_children

6/10

Pleasant

23 Mar 2026

Susan

The hotel looks shabby and run down. The reception area is awful, small, pokey and dark.
The receptionists are horrible. They are unfriendly and in a bad mood all the time, it seems.
The room was clean, large and good. The bed was comfortable. The bathroom was fine and stocked with towels. There was no shampoo, soap or conditioner.

Friends_and_family Friends

2/10

Poor

23 Mar 2026

Ryan

Terrible staff. Tried to charge extra and would hide from the customers. The owner works the day and night shifts and is always grumpy. Do not stay here.

10/10

Exceptional

22 Mar 2026

Edi

We had a good no issues

Family_with_children

6/10

Pleasant

22 Mar 2026

Melati

Excellent air conditioning. Very close to beach. The hotel is funny. The Mirage sign facing the ocean is half lite up. Kinda janky looking. I laughed. The outside of building is definitely needing an upgrade. Lots of dry rot all because of being so close to the ocean. The inside hall way going to the second floor needs new paint. Our room 203 was noisy but I used earplugs for two nights and it was fine. I felt very safe and the housekeeping staff were very friendly.
Great location to everything. Java beach coffee shop right next door along with a pizza shop. I would probably stay here again. A little run down with no personality but that’s okay. If you want that maybe go stay downtown. Oh and parking was included which was a huge bonus. The spots are tight so anything bigger than a minivan might have some issues.

Partner

8/10

Excellent

20 Mar 2026

Anna

Excellent location for walking. Did not have to move car during 2 night stay.
Market across the street has excellent sandwiches and friendly staff. Cafe down the street also good food and staff.
Zoo is across the street and Ocean Beach is a few blocks down the street. Can walk along the new Great Highway Park to Golen Gate Park .

Family_with_children

10/10

Exceptional

18 Mar 2026

KEVIN

Great room. Clean. Close to zoo and ocean. Staff very friendly and courteous.

4/10

Poor

18 Mar 2026

NAZANIN

Too noisy, no reliable internet, unhelpful staff (I needed a fork at 10 pm and they didn’t even open the door to take my request).

Self

8/10

Excellent

17 Mar 2026

Walter

Yes

Self

8/10

Excellent

16 Mar 2026

Michael

Staff do not seem happy to work there so feels unwelcoming but location and rate good.

Self

6/10

Pleasant

14 Mar 2026

Jacqueline

Clean basic upgraded motel. Decent size, fair price, micro, fridge, and parking a plus. Downsides: front desk staff are brusque rather than friendly (not a big deal); pillows pretty tough; not noise insulated, so you hear other guests in hallway. This can be hard if you are a light sleeper. I’d stay here again if I brought ear plugs, a nice pillow, and a big “QUIET”sign to tape to the door.

Partner

2/10

Poor

13 Mar 2026

Brianna

Here’s a clearer, more polished version that keeps your message strong but easier to read:

Edited Version:

The staff was extremely rude and unwilling to accommodate simple requests. We asked for a couple of extra towels so we could help bathe my father, who is disabled, and the staff acted like it was a problem. They also refused to allow my car with handicap plates to park in the handicap parking. Later, they even called us in the middle of the night accusing us of parking there, even though we had parked in the basement. My father is in a wheelchair and cannot walk, which made the situation even more frustrating.

When I asked a simple question about checking out early and whether there might be a refund, the staff member laughed at me and said, “What do you think this is?”

Overall, the staff treated us like we were a burden rather than guests. It was extremely unprofessional and disrespectful. I would never recommend this place and would not stay here again. No one should be treated this way, especially when caring for a disabled family member.

Family

4/10

Poor

11 Mar 2026

Louis

Heating unit was fine. There was a couple of eating places near by.

10/10

Exceptional

09 Mar 2026

Daniel

Clean room nice staff

4/10

Poor

07 Mar 2026

Paige

Rude at check in. Disabled plates on my car and was told I couldn’t park on disabled spot and had to move to the basement. There was no hot water, while in my cold shower somebody tried to get into the room. Then a lady came and demanded an ID from my son. We’d been checked into one room and given info and keys to another…then checked somebody else into our room.
It was not a good experience and I cannot recommend this place.

Family

8/10

Excellent

07 Mar 2026

jean

The rooms are very modern and the beds very comfortable. Lots of on-site off the road parking they do lockdown at 10 PM which is nice for security but difficult if you’re checking in late.

Self

6/10

Pleasant

05 Mar 2026

Jeannine

Bathroom was brand new so that was nice but the interior was poorly maintained. Chipped paint and broken fridge. It leaked onto the floor and staff never responded to it.

Family_with_children

8/10

Excellent

05 Mar 2026

JAMES

Yes

Friends_and_family Friends

6/10

Pleasant

02 Mar 2026

Riva

The hotel is very cheap. The towels, bedding are the cheapest possible.

2/10

Poor

27 Feb 2026

Cynthia

Room wasn’t bad but the women checking me in was one of the rudest people I have ever encountered!

2/10

Poor

25 Feb 2026

Oluwasegun

Bath tub was clogged, women at lobby was very rude and mostly not there. Very bad customer service.

10/10

Exceptional

21 Feb 2026

María Gabriela

Friendly and helpful Staff. Super nice
Room was clean and comfortable. I stayed at the superior room that comes with 2 double beds and has a living room area with kitchenette. Kitchenette has microwave, refrigerator, , sink and cabinets. No kitchen utensils though.
No elevator. It is just a 2 level building.
Parking space inside the building was a plus
Coffee maker with complementary coffee and cups
4 minute walk to the beach
Pizza “Pasquales” right beside the hotel is really good.
We checked in at midnight and check in was easy. We just called them when arived at the front desk and he came quickly to assist us.

Nice area and surroundings.

10/10

Exceptional

17 Feb 2026

Kathleen

Room was very clean. Nice and quiet as well.

Partner

10/10

Exceptional

16 Feb 2026

Jocelyn

The area was nice

8/10

Excellent

14 Feb 2026

Aaliyah

The room was a little dirty but the location was great! And parking was nice that it was free the spots are a little small though and there was water leaking from a pipe into the garage by our car. Check in was easy

Leisure Friends

10/10

Exceptional

10 Feb 2026

Ricardo

Great stay