Mirage Inn Suites San Francisco

8/10

Excellent

20 Mar 2026

Anna

Excellent location for walking. Did not have to move car during 2 night stay.
Market across the street has excellent sandwiches and friendly staff. Cafe down the street also good food and staff.
Zoo is across the street and Ocean Beach is a few blocks down the street. Can walk along the new Great Highway Park to Golen Gate Park .

Family_with_children

10/10

Exceptional

18 Mar 2026

KEVIN

Great room. Clean. Close to zoo and ocean. Staff very friendly and courteous.

4/10

Poor

18 Mar 2026

NAZANIN

Too noisy, no reliable internet, unhelpful staff (I needed a fork at 10 pm and they didn’t even open the door to take my request).

Self

8/10

Excellent

17 Mar 2026

Walter

Yes

Self

8/10

Excellent

16 Mar 2026

Michael

Staff do not seem happy to work there so feels unwelcoming but location and rate good.

Self

6/10

Pleasant

14 Mar 2026

Jacqueline

Clean basic upgraded motel. Decent size, fair price, micro, fridge, and parking a plus. Downsides: front desk staff are brusque rather than friendly (not a big deal); pillows pretty tough; not noise insulated, so you hear other guests in hallway. This can be hard if you are a light sleeper. I’d stay here again if I brought ear plugs, a nice pillow, and a big “QUIET”sign to tape to the door.

Partner

2/10

Poor

13 Mar 2026

Brianna

Here’s a clearer, more polished version that keeps your message strong but easier to read:

Edited Version:

The staff was extremely rude and unwilling to accommodate simple requests. We asked for a couple of extra towels so we could help bathe my father, who is disabled, and the staff acted like it was a problem. They also refused to allow my car with handicap plates to park in the handicap parking. Later, they even called us in the middle of the night accusing us of parking there, even though we had parked in the basement. My father is in a wheelchair and cannot walk, which made the situation even more frustrating.

When I asked a simple question about checking out early and whether there might be a refund, the staff member laughed at me and said, “What do you think this is?”

Overall, the staff treated us like we were a burden rather than guests. It was extremely unprofessional and disrespectful. I would never recommend this place and would not stay here again. No one should be treated this way, especially when caring for a disabled family member.

Family

4/10

Poor

11 Mar 2026

Louis

Heating unit was fine. There was a couple of eating places near by.

10/10

Exceptional

09 Mar 2026

Daniel

Clean room nice staff

4/10

Poor

07 Mar 2026

Paige

Rude at check in. Disabled plates on my car and was told I couldn’t park on disabled spot and had to move to the basement. There was no hot water, while in my cold shower somebody tried to get into the room. Then a lady came and demanded an ID from my son. We’d been checked into one room and given info and keys to another…then checked somebody else into our room.
It was not a good experience and I cannot recommend this place.

Family

8/10

Excellent

07 Mar 2026

jean

The rooms are very modern and the beds very comfortable. Lots of on-site off the road parking they do lockdown at 10 PM which is nice for security but difficult if you’re checking in late.

Self

6/10

Pleasant

05 Mar 2026

Jeannine

Bathroom was brand new so that was nice but the interior was poorly maintained. Chipped paint and broken fridge. It leaked onto the floor and staff never responded to it.

Family_with_children

8/10

Excellent

05 Mar 2026

JAMES

Yes

Friends_and_family Friends

6/10

Pleasant

02 Mar 2026

Riva

The hotel is very cheap. The towels, bedding are the cheapest possible.

2/10

Poor

27 Feb 2026

Cynthia

Room wasn’t bad but the women checking me in was one of the rudest people I have ever encountered!

2/10

Poor

25 Feb 2026

Oluwasegun

Bath tub was clogged, women at lobby was very rude and mostly not there. Very bad customer service.

10/10

Exceptional

21 Feb 2026

María Gabriela

Friendly and helpful Staff. Super nice
Room was clean and comfortable. I stayed at the superior room that comes with 2 double beds and has a living room area with kitchenette. Kitchenette has microwave, refrigerator, , sink and cabinets. No kitchen utensils though.
No elevator. It is just a 2 level building.
Parking space inside the building was a plus
Coffee maker with complementary coffee and cups
4 minute walk to the beach
Pizza “Pasquales” right beside the hotel is really good.
We checked in at midnight and check in was easy. We just called them when arived at the front desk and he came quickly to assist us.

Nice area and surroundings.

10/10

Exceptional

17 Feb 2026

Kathleen

Room was very clean. Nice and quiet as well.

Partner

10/10

Exceptional

16 Feb 2026

Jocelyn

The area was nice

8/10

Excellent

14 Feb 2026

Aaliyah

The room was a little dirty but the location was great! And parking was nice that it was free the spots are a little small though and there was water leaking from a pipe into the garage by our car. Check in was easy

Leisure Friends

10/10

Exceptional

10 Feb 2026

Ricardo

Great stay

10/10

Exceptional

09 Feb 2026

Jaime

Clean room, staff was friendly and secure parking area

10/10

Exceptional

08 Feb 2026

Cynthia

Great staff clean rooms.

Friends_and_family Friends

6/10

Pleasant

07 Feb 2026

Armando Alvarez

Large clean room. Front desk man/staff was horrible, no hi at the arrival and bye at the check out. I always do my best to be polite with all people, but when I said \"thank you\" he didn't even answer, just told me to drop of the keys by the service window

Leisure Partner

4/10

Poor

06 Feb 2026

Dianne

Noisy

4/10

Poor

05 Feb 2026

Rut

Too much noise from housekeeping in the morning (7am). If I knew getting the deluxe king being right next to the laundry room…hence the housekeepers gossiping at the top of the morning, I would have paid extra to stay elsewhere. Room was generally nice and clean. Only problem was the noise both mornings during my stay.

Partner

10/10

Exceptional

01 Feb 2026

Eleazar

The staff was really friendly and welcoming

Leisure Partner

10/10

Exceptional

01 Feb 2026

Andres

Clean, easy to get to, parking is plus. Convenient location for zoo trip.. fan made a weird noise loud a times

10/10

Exceptional

31 Jan 2026

Thomas

Courteous, great parking

6/10

Pleasant

28 Jan 2026

Clara

Amenities, toilet leaked water and bathroom had no amenities. The room did not have extra blankets or pillows

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

PATRICIA

I choose the Mirage as it is good value for an affordable price.

8/10

Excellent

24 Jan 2026

Roberta

Room was spotless. Housekeeping came every day.

Friends_and_family Friends

10/10

Exceptional

22 Jan 2026

Deon

Room was good and stuff was great

6/10

Pleasant

20 Jan 2026

Adrian

Parking was easy. A fridge in the room was intermittently making noise and louder at night.

Business_and_leisure Self

10/10

Exceptional

20 Jan 2026

timothy

All was perfect for this stay would stay again

Partner

4/10

Poor

19 Jan 2026

Sara

there is not enough parking and instead of letting you to park upstairs they tell you to park on the street where they do street cleaning M-F 5-7am, so you need to wake up at 4:45 and drive around to find a street with no cleaning signs at that time.
3-6am too much noise and no one from the hotel tells others to stay silence. So between 3 and 8am you are awake due to noise and looking for street parking

8/10

Excellent

18 Jan 2026

David

I struggle to sleep most of the time when traveling. This was actually one of the most restful weekends of sleep I have had in a long time, home or on the road. The beds were comfortable, the right amount of firmness with just a slight softness to them, and the pillows were firm but not too thick. Very pleased heading home.

Friends_and_family Family

8/10

Excellent

12 Jan 2026

Daniel

Over all it was a decent stay for an overnight trip. The only problems i had were with the entrance to our room and bathroom door would not close unless we slammed it closed. And th e microwave was extremely outdated, it took us four minutes to warm up something that usually took twenty seconds for. No vending machines.

Besides that the stay was enjoyable

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Tony

Parking was a little tight, but that's typical for the city. The garage is still very secure. The property is good and I'd stay there again.

Leisure Self

10/10

Exceptional

11 Jan 2026

Roberta

I was going to give them 4 stars but their location isn't really their fault. I looked around before staying there. And knew the restaurants locally were limited. In variety. The hotel is clean and has been remodeled and done quite nicely. If you need a room with a microwave refrigerator into bed. This is definitely a score for the price. The beds were comfortable. The pillows were nice and the air worked great.

Leisure Family

10/10

Exceptional

11 Jan 2026

Mark

I love staying at Mirage when I need a nice, basic hotel near the beach. The rooms are always clean, parking is included, and it’s just a few blocks away from Ocean Beach. Staff accommodated a last minute, late check in too.

Leisure Partner

8/10

Excellent

08 Jan 2026

PATRICIA

The bathroom was not as clean

10/10

Exceptional

30 Dec 2025

Gene

Good room great location. Next too zoo and beach

Leisure Partner

4/10

Poor

29 Dec 2025

Jorge

Poor management

Partner

8/10

Excellent

19 Dec 2025

Toti

Happy that the room was so clean and felt fresh Ideal for quick stays in that part of SF

2/10

Poor

09 Dec 2025

anthony

The fire alarm went off in the middle of the night. Apparently this is an on going issue

Business_and_leisure Partner

8/10

Excellent

08 Dec 2025

Walter

Parking was no problem

Business_and_leisure Self

6/10

Pleasant

07 Dec 2025

Michael

Inside the property was clean. There is virtually nothing around the property. Disappointed as the property was not busy at all, but I ended up with a room with nothing but a small window that looked out at a wall, just 4 feet away, no light and no view whatsoever. TV in the room was very small as well.

Leisure Self

8/10

Excellent

07 Dec 2025

Ryan

Clean room with modern furniture and hardware. Early check-in time was convenient.

Leisure Partner

8/10

Excellent

05 Dec 2025

June

Clean, quiet, hot shower, plus free parking.

Business

10/10

Exceptional

04 Dec 2025

LINDA

👍

10/10

Exceptional

24 Nov 2025

gary

Out standing staff, clean rooms, and easy in and out

Leisure Partner

10/10

Exceptional

23 Nov 2025

Daniel

Clean room, walking distance to a lot of venues and locations

8/10

Excellent

21 Nov 2025

Richard

Basic but clean. Comfortable beds.

Partner

8/10

Excellent

17 Nov 2025

Jason

Basic hotel, but the room was really clean. Good deal for the price!

10/10

Exceptional

17 Nov 2025

mario

Perfect service

2/10

Poor

11 Nov 2025

yee

First time booking this hotel, the Customer Service is horrible with an attitude, the room i got smell like it hasnt been clean for weeks. There were a spider in the bathroom.
The room is not sound proof, heard a women scream and crying all night on the 2nd floor.

8/10

Excellent

09 Nov 2025

Bruce

nice place, easy parking, nice breakfast clean

Leisure Partner

2/10

Poor

09 Nov 2025

Vinh

Checked in on the first night and immediately noticed the sink was clogged. I informed the manager at the front desk the next morning, but he blamed us for causing the issue - so despicable.

I canceled the remaining two nights and did not receive a refund. What kind of hotel operates like this? This place should not even be in business. Absolutely horrible experience! What a mirage! All tricks!

Leisure Partner

10/10

Exceptional

08 Nov 2025

David

Very clean and recently upgraded. Great parking

Leisure Family

10/10

Exceptional

02 Nov 2025

Cameron

Excellent room! Clean, comfy, and cozy. Great location for my Sunday event at Harding Park!

Self

10/10

Exceptional

01 Nov 2025

sankar

Clean, early check in, nice front desk people, location.

2/10

Poor

28 Oct 2025

Adrian

This time around, the lady front agent was rude and provided very poor customer service. No welcome words were uttered. When I got to the room I asked to transfer coz it was for handicapped room. I booked online at Expedia for a standard room. She insisted that I had a handicap room reserved. She then asked me to contact online to transfer room for something basic request. Instead, she hang up on me after telling her that I’m the customer who has a basic request, instead she said “ but you don’t own the building.” Also, told her that there’s a lot of long hair scattered on the floor, I gathered it. She also charged my credit card (pending), perhaps for deposit for security and later drop off, but she should have explained and told me that. When I asked for clarification on key card, she would say “OMG”, making a customer feel stupid. It was such a terrible experience. I like the location and proximity to the beach and family/friends nearby, leaving you if you want to stay there again.

Business_and_leisure Family

8/10

Excellent

22 Oct 2025

June

NA

Business

8/10

Excellent

22 Oct 2025

June

Overall it’s one night business trip. It was comfortable and quiet at night. The area deemed to be in residential area and felt safe. The only thing was the housekeepers were very loud in the morning in the hallway and woke me up. The room cleanliness should be observed thoroughly before the guests arrived.

Business

2/10

Poor

19 Oct 2025

Shayne

The staff were all fighting and arguing with each other. The service was unacceptable, and I would never return. I felt like I was being punished.

Leisure Partner

4/10

Poor

17 Oct 2025

Carhy

If you like the smell of heavy lingering bleach cleaners, cranky old lady manager, and non ADA compliant places to stay, this place is for you.
The AC worked, but the coffee pot didnt heat water. Three pillows for two people, and NO elevator. If you are handicapped like me, you wont be happy.

Leisure Partner

8/10

Excellent

15 Oct 2025

Carlos

Very nice hotel, no elevator but staff was very helpful and offered to change our room to the first floor when we came in with a stroller. Quiet, clean and convenient public transport :)

Leisure Family_with_children

8/10

Excellent

14 Oct 2025

Janet and Kevin

Staff was friendly, parking was plentiful and room was clean and comfortable. We couldn’t get the WIFI to work-maybe a better router is needed or our room was too far away.

Partner

2/10

Poor

13 Oct 2025

Sandra

Hotel was surprisingly nice
Retired airline pilot - have stayed in literally a thousand different hotels. This one had a staff that was the least friendly I have seen

Business Partner

2/10

Poor

10 Oct 2025

Melvin

I do not recommend staying at Mirage Inn and Suites in San Francisco. The room was dirty, there were hairs all over the floor, stains and marks on the walls, and it clearly hadn’t been cleaned properly. On top of that, the staff was unprofessional and rude, which made the experience even worse. For the price they charge, it’s definitely not worth it. There are plenty of better, cleaner, and friendlier places to stay in the area.

Leisure Partner

4/10

Poor

10 Oct 2025

Danielle

The lady behind the desk was terrible

6/10

Pleasant

10 Oct 2025

Natalia

I have stayed at this hotel a handful of times. This most recent stay was disappointing. The staff is not friendly.They do not smile.And if you make a request, they seem irritated. That was easy to ignore on my previous stays because the rooms were clean and quiet. This last time, one of the sheets had a stain. One of the nightstands, light did not work. I had a friend share the cost of the room with me.But they would not let her park in the parking lot. Only one car in the lot. The next morning there seem to be plenty of parking. I believe these points are all fixable. I hope they fix them.

Leisure Friends

10/10

Exceptional

09 Oct 2025

Laurie

Great stay.!

Leisure

8/10

Excellent

08 Oct 2025

Maria

Yes and yes!

10/10

Exceptional

07 Oct 2025

Erica

Great location! Walking distance to beach and fabulous coffee shop.

Leisure Partner

6/10

Pleasant

30 Sep 2025

Morris

Pros** Close to the beach, public transportation, and the zoo.
Cons** You have to let the hot water faucet run for 4-5 minutes to get hot water, not an energy saver. Parking slots are very tight; if the garage is full, your car will get dented by the next door. Poor WiFi connection. Communication with the managers/owners is not so easy. When you bring up a simple question or concerns, they will raise their voice and yell at you; this may not be personal, but cultural. In some cultures, raising one's voice and yelling is a sign of victory and being correct, but this is not a way to run a business.

Business_and_leisure Self

10/10

Exceptional

29 Sep 2025

Adrian

Rooms are clean and well maintained. Air conditioning is a bit loud for that unit. Walking distance to the beach and zoo.

10/10

Exceptional

29 Sep 2025

Hovhannes

👍

2/10

Poor

24 Sep 2025

Kiran

Rooms were filthy and had bugs running around…

4/10

Poor

24 Sep 2025

Liza

Arrive with Patience

In my room there was a window that looked into parking with a car about 3’ outside window. It had shutters that stayed shut. It is about 4 or 5 blocks from the ocean so if there was a window doubt the view is anything special.
Checking in was a difficult wait and was met with being yelled at by the way I was persistent with the bell. I didn’t think it worked. I rang just once… waited 3 minutes later pressed once waited… after 15 minutes pressed 3 times and different person came out and instead of answering my question he kept repeating credit card and license plate… after that no communication. Seems preference would be to have money sent in without guests. I was given a room for disabled and did enjoy the larger shower and bathroom. Would not go back.

Business

6/10

Pleasant

23 Sep 2025

Alberto

I really don’t want to leave a negative review but the owners of this property seriously deserve it. Look at all the responses by the management of this property to all negative feedback. They do not care one bit. The owners are rude as hell. No hello, no thank you… Just a terrible condescending attitude and poor manners. To the owners: If you do not enjoy being in the hospitality industry then get out of it. And learn some manners and learn to adapt to the local culture otherwise don’t complain when people badmouth Indians. You are one of the many out there giving Indians a bad rap in foreign countries. You guys seriously need to learn some manners, because some day someone crazy enough will punch your faces with that bad attitude.

Business Self

8/10

Excellent

22 Sep 2025

Monica

Parking spots are extremely early. Make sure you get there early so you can secure a spot wide enough to park in.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Raymond

Overall was good!

Friends_and_family Family

6/10

Pleasant

19 Sep 2025

Lydia

Liked proximity to public transit. Loved proximity to the ocean and especially to the Great Highway multiuse path for walking and biking. Liked the excellent Java cafe next door. Was not pleased that some random person was intermittently loudly pounding on a nearby door at 2:30 in the morning off and on for quite some time. Did not like that I tried to use the landline in my room to summon help, and realized the landline was not functioning. Was not thrilled that when I emailed the property about this, and they never responded. I did summon the police, and almost immediately after doing so, the pounding stopped.

Business Self

2/10

Poor

17 Sep 2025

Aiub

photo and reality different

2/10

Poor

16 Sep 2025

Julian

The bedsheets were disgusting

Leisure Partner

8/10

Excellent

16 Sep 2025

Taras

Modest but comfortable and clean

The room was remodeled nicely. The access to the lobby is not ideal, tho, through marrow stairs from the garage below. Appreciated the free parking and great location. Bed was comfortable, linens good. All in all, very worth the price.

Business

8/10

Excellent

14 Sep 2025

Laurie

It was clean and close to our event we were attending.

Business Family

6/10

Pleasant

10 Sep 2025

James

Room was clean. I found the room late and didn’t get there until roughly 10:45 PM. Attendant was livid he had to check me in. Stressed all check-ins must happen before 10PM, which I can’t find posted anywhere. Outside of the one rude staff I interacted with everything was pretty pleasant and very acceptable for the price.

Leisure Self

8/10

Excellent

09 Sep 2025

FRANK

room very clean. another towel for the shower floor should be routine. need a bigger tv. they're cheap now. otherwise, nice.

4/10

Poor

06 Sep 2025

Johnny

Pictures on website looks beautiful. Real life looks dirty, couple bugs flying around, and smells bad. Especially the bathroom. Even sprayed down with half a can of air freshener still smells after 10mins. Thin walls/ceilings, waking up around 1am to people/kids running around in the upstairs unit for an hour was nice. Owner/receptionist RUDE. Never staying again.

Business Family

4/10

Poor

02 Sep 2025

Jill

It is very noisy. You can hear people in hallwa

4/10

Poor

02 Sep 2025

Lisbet

The room was very clean.

Business Partner

8/10

Excellent

01 Sep 2025

Billie

Well maintained older property. Clean. Front desk was pleasant at check-in but seemed really put out when I asked for more coffee (I stayed three nights). I'll stay here again if in the area.

Business Self

2/10

Poor

01 Sep 2025

ALYSSA

My boyfriend and I both have service dogs, and we booked this hotel for a last-minute stay near the zoo. To our shock, we were refused accommodation. The staff claimed that because they are close to a hospital and may have guests with allergies, they could not allow us to stay. This is a clear violation of service animal rights, and their excuse that they “can’t clean the room afterward” was both unprofessional and unacceptable.

The way we were treated was dismissive and rude, leaving us feeling discriminated against and unwelcome. Service dogs are protected by law, and no guest should ever have to face this kind of refusal. This experience was incredibly disappointing, and I strongly caution anyone against staying here.

Leisure

6/10

Pleasant

31 Aug 2025

Verified traveler

It was fine, not spectacular but not bad. The parking is rough. There’s no breakfast, but there’s a great cafe just a few steps away. The owner was preoccupied during check-in, so not super friendly

Self

2/10

Poor

25 Aug 2025

Elizabeth

I called that my fight was running behind that I will be there at 4:00pm and when I arrived there was only 1 car parked in the underground parking and still proceeded to check in walk up the stairs to check in no one was at the front desk to check us in waited no one came had no choice but to book another hotel as Iam checking in to the other hotel I get notification that they are still trying to charge my credit card I had to call them to explain that I came no one was there and to stop attempting to charge my card so be aware with this hotel

Leisure Family

10/10

Exceptional

24 Aug 2025

Anne

Affordable, clean stay in SF directly across from the Zoo, walk to Ocean Beach. Java Beach Café is right next door, highly recommend the Irish Soda Bread.We were here for Golf and it is 10 minutes drive to Harding Park. Be sure to take your clubs to your room because the parking lot is not gated. BUT, free parking, family friendly, safe, affordable…I highly recommend the Mirage for a short stay.

Leisure Partner

8/10

Excellent

22 Aug 2025

Vernita

Good value