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Best Western Plus New Caney Inn & Suites

Houston - TX · United States

22033 US Highway 59View location

8.6/10Excellent694 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Location8.4/108.4
Neighborhood8.2/108.2
Value9.2/109.2
Amenities8.6/108.6
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus New Caney Inn & Suites

Sports is a way of life in Texas and our Best Western Plus New Caney Inn and Suites is in a location that is convenient for many sporting events and competitions, including a luxury Tour 18 Golf Course nearby.

Frequent flyers can rest assured they'll catch their flight because our property is a brief drive from the George Bush Intercontinental Airport. However, that doesn't mean there aren't plenty of nearby opportunities for rest, relaxation and recreation, too.

Lake Houston State Park is in the neighborhood and a favorite destination for outdoor lovers. More of a city traveler? That's covered, too. The Humble Civic Center is also near our New Caney hotel where top events happen year round.

Whether you prefer a getaway at Lake Houston Wilderness Park or a concert or sporting event for the record books, it's all at your fingertips when staying here.

Read more about this hotelShow less

The A. V. Bull Sallas Park Sports Complex is minutes away, and there's nothing like taking in a game even if you're here for business. The Walmart® Distribution Center attracts employees to the area on a regular basis, and mixing sports with business is always in good taste.

If something a little more relaxing strikes your fancy, visit the Oakhurst Country Club for fine dining, social events and recreation. After a meeting at Kingwood Medical Center or taking care of business with Baker Hughes, why not treat yourself?

Romantic getaways are made complete with southern hospitality, while business travel with Exxon Mobile® is complemented by some of the area's top attractions just a few miles away from our hotel in New Caney, TX. Luxury bedding awaits every guest at the Best Western Plus New Caney Inn and Suites.

We are happy to accommodate groups and those in town for a special event. Simply ask one of our friendly staff members if there anything we can do to improve your stay with us and we will go above and beyond to deliver.

A stay at Best Western Plus New Caney Inn & Suites places you in the heart of New Caney, a 3-minute drive from Cinemark Valley Ranch and 5 minutes from Lake Houston Wilderness Park.

This hotel is 5 mi (8.1 km) from Oakhurst Country Club and 5.8 mi (9.3 km) from Speedsportz Racing Park. Make yourself at home in one of the 49 individually decorated guestrooms, featuring refrigerators and microwaves. Your room comes with a pillowtop bed.

Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in New Caney?

This hotel has 360 square feet (33 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Cash deposit required Minimum guest age is 18 Professional property host/manager Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property accepts credit cards
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Cinemark Valley Ranch 2.6 km / 1.6 mi
Lake Houston Wilderness Park 6.8 km / 4.3 mi
Oakhurst Country Club 8.1 km / 5 mi
Speedsportz Racing Park 9.3 km / 5.8 mi
HCA Houston Healthcare Kingwood 9.7 km / 6 mi
Big Rivers Waterpark & Adventures 9.7 km / 6.1 mi
Giant Maze 10 km / 6.2 mi
Grand Texas 10.1 km / 6.3 mi
Kingwood Emergency Hospital 10.1 km / 6.3 mi
Kingwood Medical Center 10.2 km / 6.3 mi
Memorial Hermann Specialty Hospital Kingwood 10.5 km / 6.5 mi
Lake Houston 13.3 km / 8.2 mi
Humble Golf Center 14.3 km / 8.9 mi
Deerbrook Mall 14.6 km / 9.1 mi
Clubs of Kingwood 15.5 km / 9.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 49
  • Number of floors (main building): 3
  • Suites: 12
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Room serviceExtra charge
Show 27 more facilities & services
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • SupermarketExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room: 1
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • TV lounge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 20 m²SUI.H6-2
    SUITE AccessiblePhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Minibar
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    Show all 13 amenities
    • Cable TV
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    SUITE Accessible

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2

    Room amenities

    • Minibar
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 5 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Minibar
    • Alarm clock
    • Desk
    • Cable TV
    Show all 12 amenities
    • Hairdryer
    • Internet access
    • Radio
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    Room TWO QUEEN BEDS

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Minibar
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Internet access
    • Radio
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 5 m²ROO.NM
    Room NON SMOKINGPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Internet access
    Show all 12 amenities
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Minibar

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    Room NON SMOKING

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Internet access
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Minibar

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-4

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 5 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Minibar
    • Microwave
    • Wheelchair-accessible
    Show all 13 amenities
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    Room TWO QUEEN BEDS

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Minibar
    • Microwave
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 20 m²SUI.KG-3
    SUITE KING SIZE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Cable TV
    • Desk
    • Wake-up service
    • Minibar
    • Internet access
    • Microwave
    • Ironing set
    Show all 12 amenities
    • Alarm clock
    • Wi-fi
    • Radio
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    SUITE KING SIZE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-3

    Room amenities

    • Hairdryer
    • Cable TV
    • Desk
    • Wake-up service
    • Minibar
    • Internet access
    • Microwave
    • Ironing set
    • Alarm clock
    • Wi-fi
    • Radio
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

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  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 20 m²SUI.H6-1
    SUITE AccessiblePhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    Show all 13 amenities
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Minibar

    Facilities with extra charge

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    Best Western Plus New Caney Inn & Suites

    SUITE Accessible

    Room photos

    7 photos

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    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Room amenities

    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Minibar

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

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    Best Western Plus New Caney Inn & Suites

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

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  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 5 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Ironing set
    • Microwave
    • Minibar
    • Wake-up service
    • Alarm clock
    • Hairdryer
    • Direct dial telephone
    Show all 12 amenities
    • Radio
    • Cable TV
    • Internet access
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

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    Best Western Plus New Caney Inn & Suites

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    9 photos

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    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Wi-fi
    • Ironing set
    • Microwave
    • Minibar
    • Wake-up service
    • Alarm clock
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Cable TV
    • Internet access
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

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    Best Western Plus New Caney Inn & Suites

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

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  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

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  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus New Caney Inn & Suites

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus New Caney Inn & Suites

8.6
Excellent
694 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
8.4 /10
Neighborhood
8.2 /10
Value
9.2 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
16 Jul 2026
Verified traveler
Staff was exceptionally accommodating and helpful! That being said, the hotel(unbeknownst to us until arrival) was having renovations done in various areas. We were told no hot breakfast for a few days. A perk that was listed on the Expedia app. The Hot Tub was out of order. The A/C unit was leaking so bad in the first room that we had to change rooms. Then the room they put my daughter in had a leaking A/C unit as well. She didn't bother moving and just put the ice bucket to catch the water. There were baseboards missing throughout and the outlet covers and light switch covers were cracked or ill fitting. I realize they were renovating, but, again, no mention on Expedia. Needed to extend stay by one night and hotel couldn't do it. Had to go through Expedia and cost per night was raised. I asked the Expedia agent if he could check on this. He said he would but that it would be up to the hotel. Asked at the front desk and was told Expedia had to take care of that. We were at the pool one evening, and wanted to purchase water and soda from the little snack shop at the front desk. We were told that we couldn't add them to our room charges because we booked through Expedia. The staff was nice enough to jot down what we got and let us pay later when we had cash or card with us. Evidently third party reservations have a lot of restrictions and rules. I'm thinking we will not be using Expedia again.
Family_with_children
6/10
Pleasant
12 Jul 2026
Tracey
It was clean but needed lots of repair work done. Unfortunately, there is NO insulation in the walls as we spent both nights awake listening to loud music, arguing, screaming, cussing, and doors slamming. We did not get much sleep. The front desk was called but the issues continued. Not sure we will stay here again.
Partner
10/10
Exceptional
08 Jul 2026
Skylar
The room was clean and cozy. They made sure to put us on an upper level because we mentioned we were going kid free and they wanted to make sure we had an excellent experience! We’ve enjoy this hotel and will definitly stay again in the future
Friends_and_family Family
6/10
Pleasant
01 Jul 2026
Marc
Propre. Le déjeuner est très bien.

Je conseil. 7 sur 10
Family
10/10
Exceptional
01 Jul 2026
Theresa
Have stayed here numerous times over the years. Very clean and well maintained property!
Partner
10/10
Exceptional
26 Jun 2026
Robyn
Ok
10/10
Exceptional
17 Jun 2026
Kimberly
Very helpful staff. Good coffee and breakfast options.
6/10
Pleasant
14 Jun 2026
Christina
Served it's purpose to stay one night. There needs to be more communication among the staff. Staff was ver nice and immediately fixed the problem with my stay. Unfortunately the hotel has a very unpleasant smell.
Family
10/10
Exceptional
14 Jun 2026
Christina
The guest was very polite. The rooms were cleaned.
Family_with_children
10/10
Exceptional
07 Jun 2026
Christian
Nice tucked away hotel near a shopping strip with many of amenities.
Self
10/10
Exceptional
02 Jun 2026
Arline
Good stay not long but just what I needed friendly staff
10/10
Exceptional
29 May 2026
Camilo A Cajamarca
Love this place!
Partner
10/10
Exceptional
29 May 2026
erika
This is the 4th time coming to this hotel and the frong desk is very professional and nice people. We love their breakfast as well.
Family_with_children
8/10
Excellent
19 May 2026
Rosemary
I dont usually eat breakfast but what was on display looked so delicious and inviting. Love the choices that were there.
As for hot tub i didn't have time to use it. Thank you for a pleasant stay
Family
8/10
Excellent
26 Apr 2026
Alexander
Bueno
Self
4/10
Poor
21 Apr 2026
CELINA
There was no water to drink in the room. The washing machine nor the dryer were working...in addition, the dust in the lobby were very visible on all furniture
Partner
8/10
Excellent
20 Apr 2026
William
We usually stay here every year for our High School Reunion. Always clean. Staff is always courteous and efficient. Problems with key cards deactivating daily. Was to the point we needed the key card reprogrammed every time we returned to the property. Other than that, great stay.
Partner
10/10
Exceptional
19 Apr 2026
Sharquita
excellent
Partner
8/10
Excellent
14 Apr 2026
Mary
Great place to stay will be back
10/10
Exceptional
08 Apr 2026
Cynthia
Great Customer Service.
Family_with_children
10/10
Exceptional
03 Apr 2026
Richard
Yes
10/10
Exceptional
30 Mar 2026
Alberto
Good for what it was
10/10
Exceptional
26 Mar 2026
Jerry
Yes breakfast was fresh and parking was safe.
8/10
Excellent
23 Mar 2026
Jana
This was a typical hotel
10/10
Exceptional
12 Mar 2026
Kelly
Everything was great!
Family
8/10
Excellent
07 Mar 2026
Paulo
The room was huge and comfortable. There was a dirty towel left in the restroom and an empty bottle of liquor left in the room. Another issue was that the refrigerator was not working. They did offer to move us to another room but we were already unpacked and settled. We did not want to move.
Partner
8/10
Excellent
07 Mar 2026
Elliot
Yes
Self
10/10
Exceptional
23 Feb 2026
Joseph
Staff is courteous anf friendly. Stayed here several times always clean rooms and nice people
2/10
Poor
23 Feb 2026
Donna
When we pulled back the comforter there was a stain on the sheets. And someone came into our room when we left to go see a movie.
Partner
6/10
Pleasant
23 Feb 2026
David
Room and staff were good, pool and hot tub needed to be cleaned. Gym was small but ok. Now the bed was horrible, it was hard and uncomfortable. I felt like I was sleeping on the box spring it was so hard. The sofa in the room was more comfortable and I slept on that the second night. They did give me an extra hour to check out because my flight was delayed. Other than that I am still having lower back pain from the bed.
Self
2/10
Poor
22 Feb 2026
ANGEL MONICA
The room wasn’t thoroughly cleaned after previous guest, trash cans were not emptied. Even though the bed was made the sheets were clearly dirty.
Partner
10/10
Exceptional
22 Feb 2026
Carey
Great staff
10/10
Exceptional
15 Feb 2026
Deeanna
Everything was very clean! Excellent staff amazing customer service. Loved that they had everything available incase you forgot something would definitely go back!!!
Leisure Partner
10/10
Exceptional
03 Feb 2026
JUAN
Very clean place
10/10
Exceptional
02 Feb 2026
Peter
Clean room, 24hr Coffee available, the staff was extremely courteously and friendly. Ideal for short term economical stay.
Business Self
6/10
Pleasant
23 Jan 2026
DEQUITA
The unit in the room barely worked. I was do tired so i was so ready to get some resf. The room was so hot it was a steuggle to go to sleep
Leisure Family
10/10
Exceptional
07 Jan 2026
Marisa
Sweet girl at desk made our stay awesome and down to earth!
4/10
Poor
12 Dec 2025
Michael
Room was great. Staff was very friendly and efficient.
4/10
Poor
12 Dec 2025
Adam
I just started eating breakfast and they threw the food out without saying anything. Did not know the closing time.Hardlyaanybreakfast.
Friends_and_family Family
10/10
Exceptional
04 Dec 2025
Martha
We had some trouble checking in because their computers were down, so they upgraded our room and it was wonderful!
Leisure Partner
8/10
Excellent
30 Nov 2025
araceli
Yes n yes however there was smell the late I had to turn on the air conditioning to get rid of
Leisure Family
10/10
Exceptional
29 Nov 2025
Nathan
Very clean room
Friends_and_family Family
8/10
Excellent
23 Nov 2025
Jeff
Convenient location and a friendly staff!
10/10
Exceptional
22 Nov 2025
Sherri
The staff was very nice The room was newly remodeled and very clean and comfortable!
Friends_and_family Family
10/10
Exceptional
23 Oct 2025
Michael
Parking was great
8/10
Excellent
15 Oct 2025
Michael
Everyone was very courteous and polite. Room was clean and well-kept. Very pleasant stay would stay again.
10/10
Exceptional
06 Oct 2025
Frank
Nice place
8/10
Excellent
06 Oct 2025
Amanda
Great place, but very old feeling.
Leisure Family
10/10
Exceptional
28 Sep 2025
erika
It is very clean this is our 3rd time coming to this hotel. I mistakenly made the reservation for another date and they were able to accommodate me and my family to the desired date. Front desk is very professional and kind. We will definitely book it on our next visit.
Family
10/10
Exceptional
20 Sep 2025
Elizabeth
Very clean and service was awesome very friendly
Family
10/10
Exceptional
19 Sep 2025
Gene
We were a little hesitant about booking due to some of the reviews. However we did and are happy that we did. The hotel is nice, it's clean, it's quiet, ample parking, very well lit . The staff and in 3 days there were a few, they all were very nice and accommodating. Standard fare for breakfast, we had plenty, the only downside was the pool and hot tub were not working for our stay, rooms were clean, maid service was great with fresh towels, and had cleaned the room. Excellent dining options close by, over all we were very satisfied with our stay. Already going to be booking another stay in a few months.
Leisure Family
10/10
Exceptional
14 Sep 2025
ELVIN M CRUZ
Location was great. Easy check in, breakfast was good and clean rooms.
Leisure Family
8/10
Excellent
18 Aug 2025
Timothy
No problems.
Business Self
8/10
Excellent
04 Aug 2025
Zebra
Complimentary breakfast was mediocre with sausage gravy and biscuits daily with a waffle maker, eggs, sausage, bagels, cereal and oatmeal. The vent and light switch is on the same circuit in the bathroom which means when the light is on the vent is running and very annoying. The staff is great, friendly and helpful.
Business_and_leisure Partner
8/10
Excellent
30 Jul 2025
Tanya

Friends trip

Service was great. Is off and on highway and lots close by. Place is older but not awful. Room was comfortable and quiet. Would stay again
Friends_and_family Friends
4/10
Poor
30 Jul 2025
Elizabeth
Room was not ready for check-in time. Reason used was shampooing carpet. Manager insisted I prepay for room in advance, which is something I have never done when traveling. When it was ready, this initial room’s carpet was sopping wet due to A/C leaking (manager was aware and put us in room anyways). When afternoon person came in we explained situation and she was kind enough to move us to another room. Coffeemaker and internet service did not work during entire staff. Morning manager shrugged that off and said his was working just fine. Lots of of persons hanging in parking lot after dark. Maybe not the best part of town. Will not stay at this particular brand of hotels again. Way overpriced for stay and lack of care for customers by manager.
Leisure Family_with_children
10/10
Exceptional
27 Jul 2025
Benjamine
Definitely would recommend to anyone looking for a safe good time
10/10
Exceptional
22 Jul 2025
Anna
Bed was comfortable and staff was helpful
Friends_and_family Family
2/10
Poor
21 Jul 2025
jennifer
I booked a dbl bed online it showed on there end a king. So I was not happy I had to pay more
Leisure Family_with_children
8/10
Excellent
20 Jul 2025
Larry
All is well
Business
10/10
Exceptional
15 Jul 2025
Kat
The staff was friendly and breakfast was good, and the hot tub was amazing. Thank yall.
Leisure Partner
10/10
Exceptional
17 Jun 2025
Ersibe
excellent stay thank you
Leisure Family_with_children
8/10
Excellent
15 Jun 2025
Eileen
We have previously stayed at this hotel as it is close to family. We have always been happy with the rooms, but was fun to see that they are being updated and are very nice.

Was somewhat disappointing that we were there for several days, and had the same biscuits and gravy every day for breakfast ( previous times breakfasts were roasted)

We were also disappointed that the hot tub was not working, and had not been working for a week or more, then a few days later the pool was also closed for not working. Obviously, that type of thing happens. Just disappointing when having flown 4 hours on a plane with kids and staying for 6 days.
Leisure Family_with_children
8/10
Excellent
11 Jun 2025
Alletha
It was ok. We stayed in a “new room “ but it still needed help. The bathroom was not great. The door was peeling at the bottom and there was dirty grout. The staff was really amazing though and it was close to everything. The breakfast was just ok
Friends_and_family Family
8/10
Excellent
10 Jun 2025
Clifford

Great staff needs new furniture

Front end staff was very helpful and friendly. Room at first looked great but with all the lights on you can see the chair and loveseat to be badly stained and knobs or handles missing from dresser. I went to the main desk to get sheets to cover the chair and loveseat and as with check in she was prompt and friendly I did not tell her why I wanted them.
Partner
10/10
Exceptional
08 Jun 2025
Heather
Very clean and had good prices! My brother and I are very happy with our stay!
10/10
Exceptional
08 Jun 2025
George
Convenient location. Clean hotel. Comfotable bed.
Leisure Family
10/10
Exceptional
06 Jun 2025
John
Great. No issues.
Partner
6/10
Pleasant
01 Jun 2025
Jodella
No hair dryer in the room
Leisure Family
2/10
Poor
27 May 2025
Jerry
I booked this property because of Hot Tub advertised and pictures of same. Immediately upon arrival I could see that this property was not as indicated by photos. Hot tub out of order sign on door leading to pool and water in Hot tub was discolored. Staff told I couldn’t get a refund because I booked through Expedia.
10/10
Exceptional
26 May 2025
Verified traveler
very clean and excellent customer service
8/10
Excellent
24 May 2025
Belinda J.
Quiet seckuded
Leisure Partner
10/10
Exceptional
24 May 2025
Justin
Friendly staff and clean facilities
6/10
Pleasant
18 May 2025
Verified traveler

Disappointed

Bathroom plug was messed up. The bathroom itself needed some TLC. It looked dirty because of its condition. Need more plug availability by the beds. The elevator smelled like smoke. Breakfast was a disappointment. The hot tub wasn’t working.
Friends_and_family Family
10/10
Exceptional
17 May 2025
Justin
It was clean, quiet, and had good coffee.
Business
10/10
Exceptional
02 May 2025
Elizabeth

Lovely Holiday in Texas

From the moment we checked in until the morning we checked out the staff were approachable, friendly and always helpful, nothing seemed too much trouble. Our room was lovely and spacious, the air con unit was amazing as was the onsite pool we had access to. Breakfast everyday was lovely. Wouldn’t hesitate to stay there again.
Partner
2/10
Poor
27 Apr 2025
Cain

Won’t stay here again

Toilet was clogged when we arrived. I was told I’d have ti fix this issue myself. Not a problem, but they wouldn’t bring the equipment to fix it to the room. When we opened the pull out couch, there was dirt all over the mattress, it was so worn out that the springs were showing and there was no bedding at all. Also, they wouldn’t bring that to the room either..
Friends_and_family Family
10/10
Exceptional
21 Apr 2025
Tyler
Loved it
6/10
Pleasant
23 Mar 2025
Verified traveler

Worth the price.

The room was clean but a bit worn. Good for the price. Last weekend we stayed at Holiday Inn Express with equal conditions but double the price. One thing we didn’t like was there wasn’t front desk personal most of the time. Seemed no one watching the property. We never ate the breakfast so we can’t attest to the quality.
Partner
10/10
Exceptional
10 Mar 2025
A.G.
Awesome thanks
6/10
Pleasant
04 Mar 2025
Randal
Continental breakfast was lame. Not enough food, sausage was old.
Leisure Family
8/10
Excellent
19 Feb 2025
Tim
It is a good hotel to stay at for overnight stays or out of town for work.
Business Self
10/10
Exceptional
18 Feb 2025
Jason
Exceptional property for the price range, safe and isolated with easy access to highways.
Business_and_leisure
10/10
Exceptional
17 Jan 2025
Christian
clean rooms, comfortable beds
10/10
Exceptional
03 Jan 2025
Rebecca

Nice room

Nice room and good breakfast. Perfect for a short stay and convenient location
Friends_and_family Family
8/10
Excellent
02 Dec 2024
Alma
I like everything about this property
Leisure
8/10
Excellent
16 Nov 2024
Ricky

Good experience

Very clean and comfortable roo.
Business
10/10
Exceptional
15 Nov 2024
Ana
It was a quick, impromptu stay. Everything was great. It was super late when we arrived in town and they accommodated us without hesitation.
Friends_and_family Family
4/10
Poor
08 Nov 2024
Phillip
This Hotel was roach infested.
6/10
Pleasant
28 Oct 2024
Joy
The breakfast is awful and beds are super hard in my opinion.
Leisure Partner
4/10
Poor
28 Oct 2024
ASHLEY
The hotel was not what I expected, there were cockroaches in the rooms. The rooms smelled like cigarettes it did not smell clean at all. The bed was comfortable, the shower was not clean there was a lot of mold, the water was leaking everywhere. I was so disappointed
Leisure Family
2/10
Poor
27 Oct 2024
Jennifer
There were roaches every where. I was eatting and one ran toward my food. Pulled back the covers they were in the bed. The bar of soap after I washed my face one climbed on. I have photos
Business_and_leisure Family
8/10
Excellent
26 Oct 2024
Terry
Room had a smoker’s smell…
Business_and_leisure Self
10/10
Exceptional
22 Oct 2024
Beverly
Very nice
Leisure Self
10/10
Exceptional
20 Oct 2024
Cynthia

Kind and Clean

Kind and thoughtful service. Clean, comfortable room.
Business
6/10
Pleasant
17 Oct 2024
Donna
Someone was arrested from a room when we arrived.
Leisure Family
10/10
Exceptional
14 Oct 2024
Miguel
N/A
Business Self
2/10
Poor
11 Oct 2024
Aprille

I understand the saying “roach motel” now

Our first room we found 5 roaches night one. The 2nd night they were just everywhere when we came in and turned on the lights especially coming out of the sleeper sofa!!! I called to request a new room we had to put all our clothes in bags to try and not take anything home. In the second room and the second night we moved the toilet paper and roaches came all out. We thought maybe it was just the first room but after we found several in the second room on a different floor we are certain the hotel is infested. I literally threw away our luggage and had to shake out and take every piece of clothing from outside to the washing machine even the clothes we didn’t wear to take every precaution not to bring these in our home. It was beyond a nightmare, I have NEVER in my life even seen a roach in a room I’ve stayed in. While I was on the phone asking for a new room the desk clerk asked if I was sure, one began crawling up the wall directly across from me. This establishment needs to be investigated and this problem needs to be immediately addressed. You have no idea the problems this can cause families and what you can do to their homes running a business like this.
10/10
Exceptional
09 Oct 2024
Heladio
Fair price, friendly staff, clean facilities and quality rooms with comfortable bed and excellent breakfast choices.
Business_and_leisure Partner
10/10
Exceptional
07 Oct 2024
Beverly
Very nice staff great house keeping just very nice all around
Leisure Self

Location & surroundings

Best Western Plus New Caney Inn & Suites
22033 US Highway 59, New Caney, United States

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Best Western Plus New Caney Inn & Suites

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