Cupertino Hotel

United States , San Jose - Silicon Valley - CA
SILICON VALLEY, 10889 North De Anza Boulevard
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100 reviews shown

10/10

Exceptional

24 Feb 2026

Wen

Good service

2/10

Poor

22 Feb 2026

Robert

The 2 receptionists guys are not in the right job. They are gate keepers with the absolute 'not-my-fault' wrong attitude and guaranteed ZERO smile or even one word... A robot would do a better job. Do an anonymous audit and fix this.

Friends

10/10

Exceptional

17 Feb 2026

Brian

Good location for the Super Bowl. Nice pool and hot tub great continental breakfast.

10/10

Exceptional

09 Feb 2026

Azha

clean and neat

Leisure Family

2/10

Poor

03 Feb 2026

Mark

Never stay there we requested bottom floor before we got there they didn’t keep their word my husband don’t do high floors only 1st floor customer service bad

6/10

Pleasant

28 Jan 2026

Stuart

Bedroom and bed were fine. Bathroom was in bad shape. Loud toilet and fan, slow hot water, toilet paper dispenser falling off, dirty floors.

Minimal outlets.

Business

4/10

Poor

22 Jan 2026

Malie

This stay was disappointing and poorly handled by the hotel.

The first room had a clear ant infestation, with 20–30 ants coming out of the bathtub handle while I was trying to shower. We were moved to a second room, which also had ants in the bathroom, and eventually to a third room. By that point it was late evening, and we had spent over an hour repeatedly packing and unpacking, which is not acceptable for a hotel stay.

I was also concerned that the elevators had expired inspection permits posted inside the elevator cars.

What ultimately lowered this to 2 stars was the hotel’s response afterward. Despite documentation, the hotel refused to offer any refund or compensation and deferred everything to Expedia, showing little accountability.

I would caution future guests who care about cleanliness, safety, and customer service.

10/10

Exceptional

06 Jan 2026

Shauna

Clean room and very comfortable bed.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Vincent

The room was beautiful, clean and very comfortable.
I was disappointed that there wasnt a lot of outlets to use. I had to unplug the room phone so I could charge my phone.
Also renting a room with a fireplace, but the staff not having wood to use it was very disappointing as well.
Other then that it was a great room.

Partner

10/10

Exceptional

04 Jan 2026

Arkadiy

That is my second stay here. Nice rooms, good location right by highway 280 on the border between Cupertino and Sunnyvale. Shopping and restaurants are pretty close. A bed was very comfortable. Hotel is well maintained. Will be back again!

Leisure Partner

10/10

Exceptional

02 Jan 2026

Beverly

Yes

Self

6/10

Pleasant

30 Dec 2025

Patti

The front desk staff has always been friendly and accommodating. The conditions of the rooms is another story. We had 5 family members rent rooms there for Christmas vacation. Our room had the bathroom sink leaking. Another room had the hot water faucet not working. Another room had water on the floor between the beds. One room had the Maid sign hanging on the door but the room was never serviced. The breakfast Monday through Thursday mornings provide hot scrambled eggs and sausages. Its not advertised that Friday to Sunday it's a Continental breakfast. The price was right for this area but the upkeep was disappointing

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Pierre

Overnight stay in the Bay Area. Conveniently located next to HWY280. Room was spacious, clean and quiet. A/C was easy to set up. Free breakfast and parking. Pools look great... but were closed since winter.

Partner

6/10

Pleasant

28 Dec 2025

Julie

There is some misleading advertising. Photos show a fully lit working fireplace. It was the reason we booked the room. When we checked in, call the front desk to get help starting the fireplace. They said they would send someone up. 30 mins later, called again; again they would send someone up. Waited all night and no one came to help. Next morning ask the front desk, they say actually we can't use it, claiming city ordinance because it creates too much smoke. Why didn't the person who worked the front desk tell us that in the first place. Why do you have pictures of the fireplace and listed as an amenity if you can't use it. The breakfast on the weekend is okay. They don't have staff regularly checking the supply of food. Breakfast is from 7 am to 10 am. Went down around 8 am and they were out of hard boiled eggs (the only source of protein) for breakfast that is offered. Waited 20 mins to see if any more were going to be brought out. Nothing, had to go to the front desk to inform them about the eggs. Finally more eggs came out.

Leisure Partner

10/10

Exceptional

24 Dec 2025

Rajeev

Room was spotless and well furnished

Friends_and_family Family

6/10

Pleasant

19 Dec 2025

Reshma

The hotel staff was very nice and courteous. They initially gave me a very old dungy room (as I needed early checkin) but once I mentioned it was not a good room, they gave me another room that was more updated and a night and day difference!! Also, the new room had a leak with the bathtu faucet which they were aware and not fixed it. For my last day in evening I saw some black ants in the bathroom and on the bed. Overall saty was OK

Self

10/10

Exceptional

15 Dec 2025

Sreedhar

Other than one day where the room service forgot to put the bath towels, service was good.

6/10

Pleasant

11 Dec 2025

Karan

Shower didn’t work so I asked maintenance to check. They said all was ok but it wasn’t so I recorded a video to demonstrate otherwise, so they offered me another room to shower in.

Rooms were big, but dark. Toilets didn’t flush too well, and lobby had a bit of a smell. Overall, wouldn’t recommend

Business

10/10

Exceptional

07 Dec 2025

Richard

Had to pay for a microwave…

8/10

Excellent

05 Dec 2025

Rodger

Needs some updates

Leisure Partner

6/10

Pleasant

03 Dec 2025

Erin

The front desk concierge wasn't very friendly. Didn't tell us where the best place to park was or any other information, just handed me a key card.

The room was really clean but very outdated, they have not made any renovations to carpet, furniture, or anything else since purchasing the property from Cupertino Inn.

The fountain was no longer working and did not have water in it. The pool and hot tub looked clean and it looked like they had new pool fixtures, but there was also lounge chairs just laying on their sides in a stack.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Tech-or-Xiaodong

Front desk was friendly and accommodating. Nice perks. Easy parking. Warm blanket is just great for the cold weather. Temperature control is a bit loud but very effective. A comfortable stay!

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Matthew

The clean room, friendly people and the welcome tray of fruit

10/10

Exceptional

22 Nov 2025

Janice

Enjoyed the extra little perks offered

4/10

Poor

21 Nov 2025

Andrea

Lady at counter was not professional, double charged my card for incidentals. Room carpet was coming off the ground all wrinkled. Room smelt unclean.

Business Partner

8/10

Excellent

20 Nov 2025

Carina

Hotel was ok room had very little light a bit dark actually and staff seem a little overwhelmed/worked so the mood wasn’t all that. At the end ok place for a last minute booking.

Family

2/10

Poor

20 Nov 2025

Felix

When I checked in, it was Halloween night, and the hotel already felt like a haunted house — the hallway lights were dim, and I could hear banging and clattering noises from inside the room. I forgot a bag of food in the refrigerator, and it was already sliced, so I wanted to go back and get it. But the front desk staff were extremely impatient, showed no smile, and told me to wait for at least half and hour. So rude!

Self

10/10

Exceptional

19 Nov 2025

Taras

The front desk lady was excellent. The room had a slight odor and the carpet felt a bit wet but the rooms were spacious.

10/10

Exceptional

17 Nov 2025

Charlie

Perfect location to the Apple headquarters restaurant, and shops. Would definitely come here again.

Business_and_leisure Self

8/10

Excellent

16 Nov 2025

Jaime

Pool is not heated and hot tub was only 90°.
Breakfast was mediocre. Rooms are nice with courtyard view. No late checkout. Free oarking was good.

Friends_and_family Family

2/10

Poor

15 Nov 2025

Bruce

This place is creepy. Lights not working and dirty.

Partner

8/10

Excellent

14 Nov 2025

Emily

10/10

Exceptional

13 Nov 2025

Donald

Good time

Friends_and_family Family

6/10

Pleasant

10 Nov 2025

Wenming

Just ok

10/10

Exceptional

10 Nov 2025

Victoria Rachelle

Yes

Business

10/10

Exceptional

07 Nov 2025

Heidi

Yes, very nice, even brought fruit and water for evening snack

Leisure Family

6/10

Pleasant

07 Nov 2025

Andrew

Tired and carpet was dirty in the room.

Business

4/10

Poor

06 Nov 2025

Melissa

Smoke alarm went off at 5am and maintenance was not available until 7am

Cleanliness

Business

4/10

Poor

04 Nov 2025

Antonio

No maid service, staff did not act upon reporting water leaking in bathroom toilet and tub

Self

8/10

Excellent

04 Nov 2025

Thomas

Love the room. It takes a LONG TIME to get hot water in the room. Recommend you leave shower running for 10 min in some cases. The inner courtyard was a mess this time around. Not that I go out there, but concerned about the maintenance.

10/10

Exceptional

03 Nov 2025

Ricky

Thank you so much will definitely would come back and stay

Friends_and_family Friends

8/10

Excellent

02 Nov 2025

Odetta

Yes

8/10

Excellent

31 Oct 2025

ROSE

I booked this hotel last minute for a surprisingly decent rate. It was nice and fairly clean for the most part. The bed headboard in my room was a bit unstable when leaning back on it. The bathtub looked a old and could use a remodel. The pillows were too soft with no support. I wished this hotel offered individual shampoos and soaps instead of the mystery dispenser soaps. There was complimentary breakfast of limited variety of pastries, fruit, and beverages which was ok. The staff member at checkout was kind and approachable, can't say the same about the one at check-in. Overall this hotel was good for just an overnight stay. 4 stars for the clean room and cost. The other mentions are for the hotel to improve on.

Leisure Partner

8/10

Excellent

24 Oct 2025

Marlane

We had a comfortable stay. Room was large and comfortable. Breakfast was average and satisfactory. Staff was very nice.

Leisure Family

10/10

Exceptional

22 Oct 2025

Moses

5⭐️⭐️⭐️⭐️⭐️

My son and I came down for a weekend getaway and stayed at the Cupertino Hotel. The lobby staff were amazing, friendly, helpful, and welcoming from the start. Our room was spotless, comfortable, and had everything we needed.

The only thing I wasn’t a fan of was the purple lighting in the walkway. It was a bit dark and not very inviting. My son even said it gave off a “sus” vibe 😂. Was difficult to see.

Other than that, everything was perfect. We really enjoyed our stay and will definitely be booking here again for future visits!

Leisure Family_with_children

10/10

Exceptional

20 Oct 2025

Neil

The property was beautifully kept abd the staff was excellent

Leisure Family

6/10

Pleasant

18 Oct 2025

Jean-Pierre

Hotel feels dated, television in the happy hour lounge did not work, and there was someone else’s food in my fridge when I checked in. Also had to chase them down to get my room cleaned at 5p after being gone all day. Felt like they were going through the motions.

Business

4/10

Poor

18 Oct 2025

Sreekanth

Rating: ★★☆☆☆ (2/5)

While the hotel looks nice from outside, my stay was less enjoyable than expected. The overall atmosphere felt a bit dull, and the hallways could use better lighting to make the place feel more welcoming. For a room priced around $340 per night, I was surprised to find no microwave available. The bed and mattress are old. The breakfast was just average, and one of the staff members seemed somewhat casual and not fully attentive. The cleaning staff comes only in the morning and that’s it. If we need extra pillows or towels, we need to wait until next day.
With some improvements in service and amenities, this hotel could offer a much better in a prime location.

2/10

Poor

18 Oct 2025

Rob

Somewhat quiet

Business

6/10

Pleasant

17 Oct 2025

Ian

Convenient location for my needs.
I registered on line and had to do it all over again at check in. No bath mat.

Leisure Self

8/10

Excellent

17 Oct 2025

Michael

Nice location with quiet rooms and free breakfast.

Business

8/10

Excellent

15 Oct 2025

labros

Nice hotel, a bid loud but not bad

Business Self

4/10

Poor

14 Oct 2025

arun

1. Rooms are dirty, carpet looks like it has never been cleaned.
2. When we arrived (around 4) we didn’t had hand soap, or lotion provided in the room, when called the front desk she said “ people have left, you can come in and grab it from the front desk”. Why you do not have anyone for room-service all the time.
3. Like other people said the breakfast was just ok. Just the bread options, no focus on fiber or protein.

Leisure Family

10/10

Exceptional

12 Oct 2025

Domitila

Clean and comfortable

Partner

8/10

Excellent

12 Oct 2025

Alejandro

Room was nice & spacious.

Leisure Family

10/10

Exceptional

12 Oct 2025

kang

clean

Leisure Family

10/10

Exceptional

09 Oct 2025

Cree

We really enjoyed the layout of our room. And the view outside our room to the pool was nice!! Also, felt safe in the area.

Leisure Family

2/10

Poor

01 Oct 2025

Keith

We had stayed once before and the stay was pleasant and the services were very good. Not this time.
Our room was at 80 degrees when we arrived, but the air conditioning would not cool. There was no hot water available in the sink tap in the bathroom.
We called the desk. They called maintenance, who couldn't get the air conditioning to work. We were then given a room where these issues did not exist, but the bathtub tap would not turn without herculean effort, making it hard to turn the water on or off. The tub's tap leaked once you got it to turn off.
The carpeting was worn and in need of replacement.
The room's refrigerator cooled items inside, but it was in a cabinet which held all of the unit's excess heat unless the door was opened. It was a bit like having a refrigerator in a heated box.
We left a tag to request maid service on the door the next morning, but when we returned to the room in the evening, the tag was on the ground outside the door and the room was not serviced. When we inquired at the desk, where we were told that some of the housekeeping staff did not speak English and had probably assumed that the tag, which clearly said, \"Maid Service, Please\", actually meant \"Do Not Disturb\". On the plus side, we were given fresh towels at the desk.
We were very disappointed. We had come to the hotel because our previous stay was pleasant. This stay was anything but and we will not return.

Leisure Partner

8/10

Excellent

30 Sep 2025

Jaime

Great amenities, unknowledgeable staff

Friends_and_family Family

8/10

Excellent

30 Sep 2025

Jaime

Very decently priced hotel! The rooms were great and the location is nice as well. Although the customer service could use some work. The front desk agents are clueless, any questions we had they didnt know. The first lady we spoke too was great but any person after that was like it was their first day. We were a bit disappointed also the bartender was a bit weird and did not accept card which wasnt a big deal but inconvenient. I would absolutely stay here again though the views were stunning and very decently priced. Its right by a shopping strip. The parking is an outdoor parking anyone can access. The interior looks very nice though, hopefully they work on their customer service next time.

Friends_and_family Family

8/10

Excellent

30 Sep 2025

Albert

The rooms are clean.
There are no other options for breakfast. The management should start having bacon or scrambled egg or sausage. All they are serving are all bread

Business Self

10/10

Exceptional

27 Sep 2025

Abraham

Room was clean and staff was super helpful.

Leisure Partner

6/10

Pleasant

27 Sep 2025

Chao

the light on the aisle was so bad at night. I barely could see anything. it makes people don't feel safe either.

6/10

Pleasant

21 Sep 2025

GOUTAM

They can keep some snacks during happy hours. Also Breakfast from Fri-Sun doesn't have hot egg, sausage.

Leisure Family

8/10

Excellent

21 Sep 2025

Chiapone

Front desk is reluctant to help you keep luggage when your flight is in late evening.

Leisure Family

8/10

Excellent

21 Sep 2025

Candice

Check in was pleasant. Difficulty finding the ice machine. No parking fee was nice. I would book again

Business_and_leisure Self

4/10

Poor

17 Sep 2025

Keith

Disappointing

Business

2/10

Poor

09 Sep 2025

Olga

Asked to move us on the first floor, they forgot the put a note for the next shift. Asked again the next morning, they said they will call me, never did!

6/10

Pleasant

08 Sep 2025

Ronald

The landscaping is mature and garden like, pleasant. Likely due to CA water restrictions, the beautiful fountain in the photos was empty. Breakfast was very modest but okay. The hotel is aging. Carpet in the room was worn. We had a leaky bathtub hot water line that made the bath room humid, possibly explaining the bit of mold on the wall. We heard the tap was scheduled for repair. We had a few black ants. However, I think they are doing a good job with likely limited resources. Desk manager Juan was polite and accommodating.

Business Partner

6/10

Pleasant

07 Sep 2025

Joel

The outlet in the bathroom didn’t work, there was paint on the bedroom floor, and the love seat had filth underneath it.

Leisure Family

8/10

Excellent

06 Sep 2025

Camille

They need to change the carpeting Stained, old and with cig holes . ESP in the dining area . Breakfast offering was very minimal , we wended up eating elsewhere . The room was fine , clean and the bed comfortable .

Friends_and_family Family

10/10

Exceptional

04 Sep 2025

Jade

Let my property behind and no one bothered to call

We went for a concert and had a great time. Being able to come back to a nice comfy place was nice. The only problem is that I left behind my mirror. I didn’t get a phone call or email that I left my property behind. I didn’t even notice until I got home but was surprised no one called or emailed to let me know. So it no one called to tell me then that means they probably kept it for themselves which isn’t ok.

Friends_and_family Family

6/10

Pleasant

01 Sep 2025

april

Poor lighting at night. Outside garbage cans were often overflowing. But none of that would keep me from staying there again. The staff was nice and the rooms were nice.

Leisure Family

8/10

Excellent

01 Sep 2025

Balaji

Decent place to stay In Cupertino. Extended little bit more breakfast options.

Business_and_leisure Self

8/10

Excellent

31 Aug 2025

Verified traveler

It was clean, quiet and comfortable. It wasn't as updated as I thought from the pictures. Happy hour and Breakfast were very basic but it was something.

Partner

6/10

Pleasant

31 Aug 2025

Lindsay

The hotel room itself smelled bad, like mould maybe? Or old rug. And the property was advertised with beautiful fountain pools all running, and they were empty. So perhaps the photos were old because it did not look like it did in the photos. It makes for a Bigger expectations. But the pool was nice and relaxing. The hot tub was not hot at all it was another cool pool. Other than that everything else was fine.

Leisure Friends

4/10

Poor

29 Aug 2025

Jeffrey

I checked in for a 5 night stay. My schedule was changing so I asked about cutting my stay short by one night. I was told I had to call Expedia. But when I called Expedia, they said I had to speak to reservations at the hotel. Of course reservations wasn't in on Sunday. They were gone when I returned to the hotel after work on Monday. On Tuesday, the desk clerk suggested emailing reservations. I did. No response. On Wednesday I tried calling. It went to voice mail and the mailbox was full. I tried again. They disconnected me. Finally got through on the third call. I was told yes I could check out but they'd charge me $75. This was news to me. And there was zero flexibility.

The room itself was okay. They provide a coffee maker and enough coffee for one cup of coffee or no cups at all when housekeeping ignores the coffee machine. Housekeeping, may or may not remember to leave a bath mat in the bathroom too. There is a very limited breakfast that is supposed to be served at 6:30am but in reality, 6:30 is when they start setting up.

Overall it was simply not a good experience and there are two many other options for me to ever stay there again.

Business Self

10/10

Exceptional

28 Aug 2025

rafael

We had a great experience

Leisure

6/10

Pleasant

28 Aug 2025

Bryan

Decent place. Nice happy hour (2 free beers or wines for adults) not bad. Not amazing. Bed was the most uncomfortable bed ever though. Other than that fine.

Leisure Partner

6/10

Pleasant

28 Aug 2025

Christopher

Disappointed

The place was not as clean as it usually is. My room had stained box spring covers, my rug was not vacuumed, outside room 128 and 129 had trash around it, the concrete looked like something had been spilled on it and no one clean it the whole time I was there. Tge rugs in the common area was stained. I was thoroughly disappointed

Business Partner

2/10

Poor

27 Aug 2025

Salwa

Don’t start at the Cupertino Hotel

The carpets throughout the hotel are old and dirty. Little light in the corridor to rooms. We arrived at night and could hardly see our room number. The coffee maker for the room was missing and when I asked for one front desk person said they would have one brought in the morning. Now never was delivered for the week of stay.
The bedroom had only two standard outlets and only one was remotely close to the bed. No other place to plug things in to charge. In the bed room.
Breakfast Friday through Sunday was hardly a breakfast, a little better on weekdays.
A deposit was paid t on my credit card at checkin since the room was prepaid, at checkout I was told it would not be reversed for 5 to 7 days and would not receive any email with the reversal.
Terrible hotel do not waste your money.

Friends_and_family Family

6/10

Pleasant

27 Aug 2025

McKinley

The property was clean and staff friendly and helpful. It is located directly off the freeway with stores and shopping nearby.

The rooms carpets need to be replaced (looks old and soiled). My original room 425 had a bed that was creaking with every move. We did not rest well the first night. We requested and moved ourselves to another room. The bed in room 325 was also noisy but not as bad. If you get a room on freeway side, it will be noisy.

There was a food menu under the glass covered night stand. However, when I went down stars to order, I was told the hotel no longer served food but free breakfast only. I did not try the breakfast.

The rooms have entry doors within the building but the majority of the rooms seem to have a balcony entrance that over looks the courtyard and pool.

Leisure Partner

10/10

Exceptional

26 Aug 2025

Matthew

The room was roomy and decor was elegant. King bed was very comfortable. Breakfasts was decent.

Leisure Partner

6/10

Pleasant

25 Aug 2025

Xiong

The location is good but it’s outdated.

6/10

Pleasant

23 Aug 2025

Alexis

The hotel was okay. When we

8/10

Excellent

19 Aug 2025

SERGIO

The place was definitely better than I expected. The only issue was breakfast, it’s advertised as being available during certain hours, but in reality, once they run out, they don’t restock. They should consider making it first come, first served to set the right expectation. Other than that, the whole place was very reasonable.

Leisure Family_with_children

4/10

Poor

17 Aug 2025

Dan

The Jacuzzi was not hot. Your Happy Hour has no more food. Your breakfast is essentially gone.

Business_and_leisure Partner

8/10

Excellent

17 Aug 2025

James

Clean and spacious rooms. Breakfast choices limited.

Leisure Family

2/10

Poor

15 Aug 2025

Alastair

A truly awful experience. Check in time was 4 PM but I arrived early at 1:30 PM and asked the very unhelpful assistant at the front desk if would it be possible that I check in early. He said yes for $45. I said I would go to coffee shop and come back later. I came back at 3:30 and asked another gentleman at the front desk if it would be possible I could check in and he said no my room was not ready yet but five minutes later it was and I checked in early. Upon inspection of the room I found a utility knife on top of the bed head and then during the night the next-door neighbors started a party and at 5:30 AM started smoking weed which filleted in it into my room through the adjoining door. I had to get up and leave hotel and check out early.

Business Self

10/10

Exceptional

10 Aug 2025

Mary Ann

Close to shopping plaza, BJ Brewpub. I would nice if they had a bar or restaurant on site but not a deal breaker due to plaza next to the hotel

Leisure

8/10

Excellent

03 Aug 2025

Esther E.

Last day of visit no hot water in the shower

Leisure Partner

8/10

Excellent

02 Aug 2025

quiet

6/10

Pleasant

02 Aug 2025

Ofer

Room was great. Everything else about the hotel was not. The common areas like hallways/walkways are in poor condition (they look more like what you'd expect in a motel 6 than in a 4 star hotel) and the breakfast was pathetic

6/10

Pleasant

28 Jul 2025

Steve

Old and tired! Carpets were stained and lumpy. I would not walk anywhere without shoes. Stained furniture within our room and broken down lobby and pool furniture throughout. Expected more for the price paid.

Leisure Family

4/10

Poor

27 Jul 2025

Hong

I requested for a high level room but I didn't get it. Instead, I got a room in the corner. The toilet didn't flush. After a long day out, I came back to a smelly room with a surprised worker in the restroom. I went to the front desk and told the receptionist, she told me there's no more room so I have to check out of the hotel. I asked to speak to the manager, she got me another. No apology! No compensation.

Self

6/10

Pleasant

25 Jul 2025

Thomas

The hotel was probably very nice at one time, but not handling its age very well. It looks like might be closing in the near future, could be why they’re not doing fixes and upgrades.

4/10

Poor

24 Jul 2025

Franklin

With full understanding that the front desk attendant that checked me in is a new employee, she did well to get me checked in, but did not tell me where to find my room as I would expect from a 4 star hotel. I was only provided one room key despite my reservation being for two people. When I got to my room, I was impressed with the size and how comfortable the carpet was to walk on, however I noted that it was discolored in several areas.

All of the signs around the pool area are faded or missing information, the lounge chairs are discolored, which is expected given the California sun. The jacuzzi has a sign stating that the maximum capacity is 2 people despite being sized for 6-8 people, and the front desk staff had no idea about whether that was an active policy or not. Staff also did not perform checks and allowed guests to drink from glass bottles while in the jacuzzi.

Overnight, we hardly slept because the bed is dipping and dated, and I found myself having to use the very worn and flattened pillows to wedge under me to try and stay flat in the bed. Our AC also did not maintain a stable temperature overnight leading to us overheating in the night and then freezing an hour later. When we went to check out this morning, the front desk attendant had headphones in and performed the bare minimum to check us out. He did not ask how the stay was.

We also noted that all of the permits for the location expired in 2023.

Leisure Partner

10/10

Exceptional

23 Jul 2025

Anna Maria

Nice staff and rooms

Leisure Family_with_children

10/10

Exceptional

22 Jul 2025

Tab

Great staff