Name: Cupertino Hotel
Address: 10889 North De Anza Boulevard, Silicon Valley, 95014, US

10/10

Exceptional

19 Jul 2026

Veronica

Me encantó
La ubicación, la atención , el servicio y muy sabroso el desayuno.
El hotel no es muy grande y por eso me gusto más y aparte pudimos visitar muy buenos lugares gracias a su ubicación
San Francisco, Monterrey , San José y Santa Cruz

Family

10/10

Exceptional

17 Jul 2026

Valerie

Everything was filled, current, and working. Staff was fabulous, Juan and the other nice lady at the desk when we checked in on June 30, 2026. Juan was super helpful, genuine and customer oriented. Thinks outside the box abd very cordial. This will be our “go-to” property when visiting the Bay Area. Super impressed!!

Family

6/10

Pleasant

08 Jul 2026

AKM

Crappy ice dispenser. Early check-in help terrible when there were not many check-ins in a slow day. BRoom service were not available when needed. No microwave in room or lobby to warm food. Does not worth the money besides convenience of location.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Leticia

Very comfy stay and will stay again next trip

Self

4/10

Poor

28 Jun 2026

Leigh

The place was very dirty. The walls, the lobby, the courtyard, the elevator and especially my room. The floors were filthy. The bathroom was very old and not very clean. The towels were questionable. I didn’t shower or bath there, nor did I attend their happy hour or free breakfast. If it weren’t such a quick 24 hour trip, I would have left and gone somewhere else. I can’t believe that this place is located in Cupertino, across the street from Apples headquarters.

Self

4/10

Poor

26 Jun 2026

Lonny

Floors were filthy

Partner

8/10

Excellent

24 Jun 2026

Randall

Nice comfortable hotel. Quiet. Large room. Parking was safe. Nice and Convenient location. Good value.

Family

8/10

Excellent

22 Jun 2026

Pete

Great location, Easy parking, good value

6/10

Pleasant

22 Jun 2026

Kristin

Pros: The staff was really helpful and courteous. The location was close to the airport and other sites. There was free breakfast (croissants, bagels, eggs, juice) and happy hour every day (up to two free drinks)!

Cons: I think it was expensive for what it was. There were hard floors in the rooms which I think might have contributed to the noise level. The people above me were very loud and I could hear them stomping around until 12:30 in the morning. I think area rugs would have muffled some of that sound. To the hotel's credit, I called the front desk and they called the room and asked them to stop and they did very quickly. There was another weird sound I kept hearing in my room at weird hours. At some point, I decided it was the fridge that was making the sound but could have been something else.

Overall, I'd give it three stars.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Kyle

First time staying at this establishment. I would stay again if the opportunity came.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Yvonne

Amazing. I will definitely stay again.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Joyce

Na

10/10

Exceptional

01 Jun 2026

ashley

The room was clean and large. The hot tub is super warm and nice. The breakfast was OK but it was free so no complaints there. Free parking excellent excellent good stay for one night.

Friends_and_family Friends

6/10

Pleasant

11 May 2026

PETE

No microwaves in the room. Front office can send one to you room for $10 and a two hour wait.

6/10

Pleasant

10 May 2026

Aimee

Many things were not working such as: room telephone, room air conditioner, elevator, the heated pool, outlets in the room. Also if you have a room on the 1st level near the water fountains prepare to hear them loud and clear all night. Although many things need to be repaired, replaced and cleaned it is not too bad for the price.

Family_with_children

6/10

Pleasant

09 May 2026

Joseph

.

6/10

Pleasant

02 May 2026

Robyn

I have stayed at this hotel often because I love the spacious quiet rooms. Breakfast is great. Check in staff are very offhand and uninterested in meeting people. But management really should liven up the exterior and hallways; it is looking old, worn, even dirty in parts. And like last time, one of the elevators wasn’t working. Great location!

Self

8/10

Excellent

29 Apr 2026

Dalila

Overall it was a good stay. They had a broken elevator with no sign indicating that it was broken and a leaky tub faucet.

Self

8/10

Excellent

25 Apr 2026

Tigen

Plenty of parking. All staff was kind and welcoming. Common areas and room was clean. Pool and outdoor area well kept. My only complaint is that my room was on the side with the hotel name so the spot lights shown through my window. The window only has shutters so the light shown through the cracks. Windows need blackout curtains.

Self

10/10

Exceptional

10 Apr 2026

Wisam

Clean room and convenient location for the last minute booking after a wild party 🍻🎉.

Partner

10/10

Exceptional

06 Apr 2026

Ted

Some parts of facility are showing age

Partner

10/10

Exceptional

24 Feb 2026

Wen

Good service

2/10

Poor

22 Feb 2026

Robert

The 2 receptionists guys are not in the right job. They are gate keepers with the absolute 'not-my-fault' wrong attitude and guaranteed ZERO smile or even one word... A robot would do a better job. Do an anonymous audit and fix this.

Friends

10/10

Exceptional

17 Feb 2026

Brian

Good location for the Super Bowl. Nice pool and hot tub great continental breakfast.

10/10

Exceptional

09 Feb 2026

Azha

clean and neat

Leisure Family

2/10

Poor

03 Feb 2026

Mark

Never stay there we requested bottom floor before we got there they didn’t keep their word my husband don’t do high floors only 1st floor customer service bad

6/10

Pleasant

28 Jan 2026

Stuart

Bedroom and bed were fine. Bathroom was in bad shape. Loud toilet and fan, slow hot water, toilet paper dispenser falling off, dirty floors.

Minimal outlets.

Business

4/10

Poor

22 Jan 2026

Malie

This stay was disappointing and poorly handled by the hotel.

The first room had a clear ant infestation, with 20–30 ants coming out of the bathtub handle while I was trying to shower. We were moved to a second room, which also had ants in the bathroom, and eventually to a third room. By that point it was late evening, and we had spent over an hour repeatedly packing and unpacking, which is not acceptable for a hotel stay.

I was also concerned that the elevators had expired inspection permits posted inside the elevator cars.

What ultimately lowered this to 2 stars was the hotel’s response afterward. Despite documentation, the hotel refused to offer any refund or compensation and deferred everything to Expedia, showing little accountability.

I would caution future guests who care about cleanliness, safety, and customer service.

10/10

Exceptional

06 Jan 2026

Shauna

Clean room and very comfortable bed.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Vincent

The room was beautiful, clean and very comfortable.
I was disappointed that there wasnt a lot of outlets to use. I had to unplug the room phone so I could charge my phone.
Also renting a room with a fireplace, but the staff not having wood to use it was very disappointing as well.
Other then that it was a great room.

Partner

10/10

Exceptional

04 Jan 2026

Arkadiy

That is my second stay here. Nice rooms, good location right by highway 280 on the border between Cupertino and Sunnyvale. Shopping and restaurants are pretty close. A bed was very comfortable. Hotel is well maintained. Will be back again!

Leisure Partner

10/10

Exceptional

02 Jan 2026

Beverly

Yes

Self

6/10

Pleasant

30 Dec 2025

Patti

The front desk staff has always been friendly and accommodating. The conditions of the rooms is another story. We had 5 family members rent rooms there for Christmas vacation. Our room had the bathroom sink leaking. Another room had the hot water faucet not working. Another room had water on the floor between the beds. One room had the Maid sign hanging on the door but the room was never serviced. The breakfast Monday through Thursday mornings provide hot scrambled eggs and sausages. Its not advertised that Friday to Sunday it's a Continental breakfast. The price was right for this area but the upkeep was disappointing

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Pierre

Overnight stay in the Bay Area. Conveniently located next to HWY280. Room was spacious, clean and quiet. A/C was easy to set up. Free breakfast and parking. Pools look great... but were closed since winter.

Partner

6/10

Pleasant

28 Dec 2025

Julie

There is some misleading advertising. Photos show a fully lit working fireplace. It was the reason we booked the room. When we checked in, call the front desk to get help starting the fireplace. They said they would send someone up. 30 mins later, called again; again they would send someone up. Waited all night and no one came to help. Next morning ask the front desk, they say actually we can't use it, claiming city ordinance because it creates too much smoke. Why didn't the person who worked the front desk tell us that in the first place. Why do you have pictures of the fireplace and listed as an amenity if you can't use it. The breakfast on the weekend is okay. They don't have staff regularly checking the supply of food. Breakfast is from 7 am to 10 am. Went down around 8 am and they were out of hard boiled eggs (the only source of protein) for breakfast that is offered. Waited 20 mins to see if any more were going to be brought out. Nothing, had to go to the front desk to inform them about the eggs. Finally more eggs came out.

Leisure Partner

10/10

Exceptional

24 Dec 2025

Rajeev

Room was spotless and well furnished

Friends_and_family Family

6/10

Pleasant

19 Dec 2025

Reshma

The hotel staff was very nice and courteous. They initially gave me a very old dungy room (as I needed early checkin) but once I mentioned it was not a good room, they gave me another room that was more updated and a night and day difference!! Also, the new room had a leak with the bathtu faucet which they were aware and not fixed it. For my last day in evening I saw some black ants in the bathroom and on the bed. Overall saty was OK

Self

10/10

Exceptional

15 Dec 2025

Sreedhar

Other than one day where the room service forgot to put the bath towels, service was good.

6/10

Pleasant

11 Dec 2025

Karan

Shower didn’t work so I asked maintenance to check. They said all was ok but it wasn’t so I recorded a video to demonstrate otherwise, so they offered me another room to shower in.

Rooms were big, but dark. Toilets didn’t flush too well, and lobby had a bit of a smell. Overall, wouldn’t recommend

Business

10/10

Exceptional

07 Dec 2025

Richard

Had to pay for a microwave…

8/10

Excellent

05 Dec 2025

Rodger

Needs some updates

Leisure Partner

6/10

Pleasant

03 Dec 2025

Erin

The front desk concierge wasn't very friendly. Didn't tell us where the best place to park was or any other information, just handed me a key card.

The room was really clean but very outdated, they have not made any renovations to carpet, furniture, or anything else since purchasing the property from Cupertino Inn.

The fountain was no longer working and did not have water in it. The pool and hot tub looked clean and it looked like they had new pool fixtures, but there was also lounge chairs just laying on their sides in a stack.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Tech-or-Xiaodong

Front desk was friendly and accommodating. Nice perks. Easy parking. Warm blanket is just great for the cold weather. Temperature control is a bit loud but very effective. A comfortable stay!

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Matthew

The clean room, friendly people and the welcome tray of fruit

10/10

Exceptional

22 Nov 2025

Janice

Enjoyed the extra little perks offered

4/10

Poor

21 Nov 2025

Andrea

Lady at counter was not professional, double charged my card for incidentals. Room carpet was coming off the ground all wrinkled. Room smelt unclean.

Business Partner

8/10

Excellent

20 Nov 2025

Carina

Hotel was ok room had very little light a bit dark actually and staff seem a little overwhelmed/worked so the mood wasn’t all that. At the end ok place for a last minute booking.

Family

2/10

Poor

20 Nov 2025

Felix

When I checked in, it was Halloween night, and the hotel already felt like a haunted house — the hallway lights were dim, and I could hear banging and clattering noises from inside the room. I forgot a bag of food in the refrigerator, and it was already sliced, so I wanted to go back and get it. But the front desk staff were extremely impatient, showed no smile, and told me to wait for at least half and hour. So rude!

Self

10/10

Exceptional

19 Nov 2025

Taras

The front desk lady was excellent. The room had a slight odor and the carpet felt a bit wet but the rooms were spacious.

10/10

Exceptional

17 Nov 2025

Charlie

Perfect location to the Apple headquarters restaurant, and shops. Would definitely come here again.

Business_and_leisure Self

8/10

Excellent

16 Nov 2025

Jaime

Pool is not heated and hot tub was only 90°.
Breakfast was mediocre. Rooms are nice with courtyard view. No late checkout. Free oarking was good.

Friends_and_family Family

2/10

Poor

15 Nov 2025

Bruce

This place is creepy. Lights not working and dirty.

Partner

8/10

Excellent

14 Nov 2025

Emily

.

10/10

Exceptional

13 Nov 2025

Donald

Good time

Friends_and_family Family

6/10

Pleasant

10 Nov 2025

Wenming

Just ok

10/10

Exceptional

10 Nov 2025

Victoria Rachelle

Yes

Business

10/10

Exceptional

07 Nov 2025

Heidi

Yes, very nice, even brought fruit and water for evening snack

Leisure Family

6/10

Pleasant

07 Nov 2025

Andrew

Tired and carpet was dirty in the room.

Business

4/10

Poor

06 Nov 2025

Melissa

Smoke alarm went off at 5am and maintenance was not available until 7am

Cleanliness

Business

4/10

Poor

04 Nov 2025

Antonio

No maid service, staff did not act upon reporting water leaking in bathroom toilet and tub

Self

8/10

Excellent

04 Nov 2025

Thomas

Love the room. It takes a LONG TIME to get hot water in the room. Recommend you leave shower running for 10 min in some cases. The inner courtyard was a mess this time around. Not that I go out there, but concerned about the maintenance.

10/10

Exceptional

03 Nov 2025

Ricky

Thank you so much will definitely would come back and stay

Friends_and_family Friends

8/10

Excellent

02 Nov 2025

Odetta

Yes

8/10

Excellent

31 Oct 2025

ROSE

I booked this hotel last minute for a surprisingly decent rate. It was nice and fairly clean for the most part. The bed headboard in my room was a bit unstable when leaning back on it. The bathtub looked a old and could use a remodel. The pillows were too soft with no support. I wished this hotel offered individual shampoos and soaps instead of the mystery dispenser soaps. There was complimentary breakfast of limited variety of pastries, fruit, and beverages which was ok. The staff member at checkout was kind and approachable, can't say the same about the one at check-in. Overall this hotel was good for just an overnight stay. 4 stars for the clean room and cost. The other mentions are for the hotel to improve on.

Leisure Partner

8/10

Excellent

24 Oct 2025

Marlane

We had a comfortable stay. Room was large and comfortable. Breakfast was average and satisfactory. Staff was very nice.

Leisure Family

10/10

Exceptional

22 Oct 2025

Moses

5⭐️⭐️⭐️⭐️⭐️

My son and I came down for a weekend getaway and stayed at the Cupertino Hotel. The lobby staff were amazing, friendly, helpful, and welcoming from the start. Our room was spotless, comfortable, and had everything we needed.

The only thing I wasn’t a fan of was the purple lighting in the walkway. It was a bit dark and not very inviting. My son even said it gave off a “sus” vibe 😂. Was difficult to see.

Other than that, everything was perfect. We really enjoyed our stay and will definitely be booking here again for future visits!

Leisure Family_with_children

10/10

Exceptional

20 Oct 2025

Neil

The property was beautifully kept abd the staff was excellent

Leisure Family

6/10

Pleasant

18 Oct 2025

Jean-Pierre

Hotel feels dated, television in the happy hour lounge did not work, and there was someone else’s food in my fridge when I checked in. Also had to chase them down to get my room cleaned at 5p after being gone all day. Felt like they were going through the motions.

Business

4/10

Poor

18 Oct 2025

Sreekanth

Rating: ★★☆☆☆ (2/5)

While the hotel looks nice from outside, my stay was less enjoyable than expected. The overall atmosphere felt a bit dull, and the hallways could use better lighting to make the place feel more welcoming. For a room priced around $340 per night, I was surprised to find no microwave available. The bed and mattress are old. The breakfast was just average, and one of the staff members seemed somewhat casual and not fully attentive. The cleaning staff comes only in the morning and that’s it. If we need extra pillows or towels, we need to wait until next day.
With some improvements in service and amenities, this hotel could offer a much better in a prime location.

2/10

Poor

18 Oct 2025

Rob

Somewhat quiet

Business

6/10

Pleasant

17 Oct 2025

Ian

Convenient location for my needs.
I registered on line and had to do it all over again at check in. No bath mat.

Leisure Self

8/10

Excellent

17 Oct 2025

Michael

Nice location with quiet rooms and free breakfast.

Business

8/10

Excellent

15 Oct 2025

labros

Nice hotel, a bid loud but not bad

Business Self

4/10

Poor

14 Oct 2025

arun

1. Rooms are dirty, carpet looks like it has never been cleaned.
2. When we arrived (around 4) we didn’t had hand soap, or lotion provided in the room, when called the front desk she said “ people have left, you can come in and grab it from the front desk”. Why you do not have anyone for room-service all the time.
3. Like other people said the breakfast was just ok. Just the bread options, no focus on fiber or protein.

Leisure Family

10/10

Exceptional

12 Oct 2025

Domitila

Clean and comfortable

Partner

8/10

Excellent

12 Oct 2025

Alejandro

Room was nice & spacious.

Leisure Family

10/10

Exceptional

12 Oct 2025

kang

clean

Leisure Family

10/10

Exceptional

09 Oct 2025

Cree

We really enjoyed the layout of our room. And the view outside our room to the pool was nice!! Also, felt safe in the area.

Leisure Family

2/10

Poor

01 Oct 2025

Keith

We had stayed once before and the stay was pleasant and the services were very good. Not this time.
Our room was at 80 degrees when we arrived, but the air conditioning would not cool. There was no hot water available in the sink tap in the bathroom.
We called the desk. They called maintenance, who couldn't get the air conditioning to work. We were then given a room where these issues did not exist, but the bathtub tap would not turn without herculean effort, making it hard to turn the water on or off. The tub's tap leaked once you got it to turn off.
The carpeting was worn and in need of replacement.
The room's refrigerator cooled items inside, but it was in a cabinet which held all of the unit's excess heat unless the door was opened. It was a bit like having a refrigerator in a heated box.
We left a tag to request maid service on the door the next morning, but when we returned to the room in the evening, the tag was on the ground outside the door and the room was not serviced. When we inquired at the desk, where we were told that some of the housekeeping staff did not speak English and had probably assumed that the tag, which clearly said, \"Maid Service, Please\", actually meant \"Do Not Disturb\". On the plus side, we were given fresh towels at the desk.
We were very disappointed. We had come to the hotel because our previous stay was pleasant. This stay was anything but and we will not return.

Leisure Partner

8/10

Excellent

30 Sep 2025

Jaime

Great amenities, unknowledgeable staff

Friends_and_family Family

8/10

Excellent

30 Sep 2025

Jaime

Very decently priced hotel! The rooms were great and the location is nice as well. Although the customer service could use some work. The front desk agents are clueless, any questions we had they didnt know. The first lady we spoke too was great but any person after that was like it was their first day. We were a bit disappointed also the bartender was a bit weird and did not accept card which wasnt a big deal but inconvenient. I would absolutely stay here again though the views were stunning and very decently priced. Its right by a shopping strip. The parking is an outdoor parking anyone can access. The interior looks very nice though, hopefully they work on their customer service next time.

Friends_and_family Family

8/10

Excellent

30 Sep 2025

Albert

The rooms are clean.
There are no other options for breakfast. The management should start having bacon or scrambled egg or sausage. All they are serving are all bread

Business Self

10/10

Exceptional

27 Sep 2025

Abraham

Room was clean and staff was super helpful.

Leisure Partner

6/10

Pleasant

27 Sep 2025

Chao

the light on the aisle was so bad at night. I barely could see anything. it makes people don't feel safe either.

6/10

Pleasant

21 Sep 2025

GOUTAM

They can keep some snacks during happy hours. Also Breakfast from Fri-Sun doesn't have hot egg, sausage.

Leisure Family

8/10

Excellent

21 Sep 2025

Chiapone

Front desk is reluctant to help you keep luggage when your flight is in late evening.

Leisure Family

8/10

Excellent

21 Sep 2025

Candice

Check in was pleasant. Difficulty finding the ice machine. No parking fee was nice. I would book again

Business_and_leisure Self

4/10

Poor

17 Sep 2025

Keith

Disappointing

Business

2/10

Poor

09 Sep 2025

Olga

Asked to move us on the first floor, they forgot the put a note for the next shift. Asked again the next morning, they said they will call me, never did!

6/10

Pleasant

08 Sep 2025

Ronald

The landscaping is mature and garden like, pleasant. Likely due to CA water restrictions, the beautiful fountain in the photos was empty. Breakfast was very modest but okay. The hotel is aging. Carpet in the room was worn. We had a leaky bathtub hot water line that made the bath room humid, possibly explaining the bit of mold on the wall. We heard the tap was scheduled for repair. We had a few black ants. However, I think they are doing a good job with likely limited resources. Desk manager Juan was polite and accommodating.

Business Partner

6/10

Pleasant

07 Sep 2025

Joel

The outlet in the bathroom didn’t work, there was paint on the bedroom floor, and the love seat had filth underneath it.

Leisure Family

8/10

Excellent

06 Sep 2025

Camille

They need to change the carpeting Stained, old and with cig holes . ESP in the dining area . Breakfast offering was very minimal , we wended up eating elsewhere . The room was fine , clean and the bed comfortable .

Friends_and_family Family

10/10

Exceptional

04 Sep 2025

Jade

Let my property behind and no one bothered to call

We went for a concert and had a great time. Being able to come back to a nice comfy place was nice. The only problem is that I left behind my mirror. I didn’t get a phone call or email that I left my property behind. I didn’t even notice until I got home but was surprised no one called or emailed to let me know. So it no one called to tell me then that means they probably kept it for themselves which isn’t ok.

Friends_and_family Family

6/10

Pleasant

01 Sep 2025

april

Poor lighting at night. Outside garbage cans were often overflowing. But none of that would keep me from staying there again. The staff was nice and the rooms were nice.

Leisure Family

8/10

Excellent

01 Sep 2025

Balaji

Decent place to stay In Cupertino. Extended little bit more breakfast options.

Business_and_leisure Self

8/10

Excellent

31 Aug 2025

Verified traveler

It was clean, quiet and comfortable. It wasn't as updated as I thought from the pictures. Happy hour and Breakfast were very basic but it was something.

Partner

6/10

Pleasant

31 Aug 2025

Lindsay

The hotel room itself smelled bad, like mould maybe? Or old rug. And the property was advertised with beautiful fountain pools all running, and they were empty. So perhaps the photos were old because it did not look like it did in the photos. It makes for a Bigger expectations. But the pool was nice and relaxing. The hot tub was not hot at all it was another cool pool. Other than that everything else was fine.

Leisure Friends

4/10

Poor

29 Aug 2025

Jeffrey

I checked in for a 5 night stay. My schedule was changing so I asked about cutting my stay short by one night. I was told I had to call Expedia. But when I called Expedia, they said I had to speak to reservations at the hotel. Of course reservations wasn't in on Sunday. They were gone when I returned to the hotel after work on Monday. On Tuesday, the desk clerk suggested emailing reservations. I did. No response. On Wednesday I tried calling. It went to voice mail and the mailbox was full. I tried again. They disconnected me. Finally got through on the third call. I was told yes I could check out but they'd charge me $75. This was news to me. And there was zero flexibility.

The room itself was okay. They provide a coffee maker and enough coffee for one cup of coffee or no cups at all when housekeeping ignores the coffee machine. Housekeeping, may or may not remember to leave a bath mat in the bathroom too. There is a very limited breakfast that is supposed to be served at 6:30am but in reality, 6:30 is when they start setting up.

Overall it was simply not a good experience and there are two many other options for me to ever stay there again.

Business Self

10/10

Exceptional

28 Aug 2025

rafael

We had a great experience

Leisure

6/10

Pleasant

28 Aug 2025

Bryan

Decent place. Nice happy hour (2 free beers or wines for adults) not bad. Not amazing. Bed was the most uncomfortable bed ever though. Other than that fine.

Leisure Partner