Name: Wafer 450 Hotel
Address: 2499 El Camino Real, Santa Clara, 95051, US

10/10

Exceptional

15 Jul 2026

Lyndsey

Most comfortable bed I’ve ever slept in didn’t wanna get up in the morning lol!

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Kalel

No physical front desk person that can help was a big negative for me.

Self

8/10

Excellent

09 Jul 2026

Eugene

A very clean, quiet, no odor, comfortable option. This was my second stay while traveling solo. Good landscaping, lighting, and simple modern renovations. A great place for anyone looking for a nice, bare-bones, no-frills motel.

Self

10/10

Exceptional

09 Jul 2026

Mayra

The room was very clean and neat and the customer service was excellent. Definitely recommend if you’re looking for a place to stay at.

Family_with_children

2/10

Poor

07 Jul 2026

Miguel

I spoke in the office to report that I was going to leave a day earlier, instead of staying the four days and I was only going to use three. I told them and it's the date they haven't refunded me the money for the day I wasn't there, but they're charging me the whole week

10/10

Exceptional

30 Jun 2026

Sarmin

Very clean and beautiful rooms. I recommend this location for sure.

10/10

Exceptional

29 Jun 2026

Gina

Nice clean hotel i would stay again

Partner

10/10

Exceptional

29 Jun 2026

Leopoldo

Good overall

Self

10/10

Exceptional

24 Jun 2026

Cecilia

Great location

4/10

Poor

24 Jun 2026

Nelson

The room wasn’t clean the bed was very squeaky and not comfortable

Self

4/10

Poor

15 Jun 2026

Nicole

The room did not feel clean, there was hair in the bathroom and the room had a bad smell. I didn't request a change since I was only there for a couple hours and....there wasn't anyone to speak to. My complaint really is not being able to interact with a person. To check in I had to call and then be let in via virtual assistant. There was a $100 incidental charge for 1 night....which I've never heard of for 1 night. When I attempted to check out the virtual assistant kiosk was down and a human wasn't in the office. After like 10 minutes I just left.

Self

8/10

Excellent

15 Jun 2026

Margie

Great safe location. Room was clean and bed was comfortable. Close to many near by stores, coffee shops and restaurants.

Partner

2/10

Poor

11 Jun 2026

April

The most horrible experience attempting to check in at hotel. I’ve never seen anything like it.There was a computer kiosk with a person on a head set with really bad wifi trying to check me in. It took a long time to scan my ID. While this was happening a person who worked there came into the office. I was convinced she was coming to help assist with check in because she could clearly see me struggling with the process and to hear him at all but instead she stuck something on the wall and walked right past me. 2 more customers came in so at this point it was extremely stressful. I was told by the man on the kiosk to walk across the room and insert my card 3 different times into a credit card terminal that was saying “approved” but being told it wasnt working. I at this point wanted to leave. I demanded to cancel my reservation. All of a sudden the woman who walked by me earlier was magically available to help me check in. I demanded a refund and she proceeded to tell me how long her day was and thats why she walked past me. I explained that I own a business and I would never treat my customers like that even while currently spending countless hours in a hospital with my infant son and just looking for a place to sleep. She let me know that I would need to refund through third party booking and that “I would have no issues”. Surprise surprise… third party reached out to them and they DENIED MY REFUND!! Such an absolute joke!!!!

Self

8/10

Excellent

11 Jun 2026

Jin

Very decent and small, but kept well. You get what you pay for. No registration staff, but a video prompt outsourcing employees from India. They still assist you to their best abilities.

Family

6/10

Pleasant

11 Jun 2026

Dakota

Staff was friendly (including the virtual front desk kiosk that was in use part of the time) however the WiFi didn't work at all (and therefore none of the TV streaming services) during my three day stay and the bottom of the shower was stained. Overall acceptable considering the low price point I paid though. Bed was fine and the rest of the room was pretty clean. Had a microwave and a mini-fridge. They do take dogs for an additional daily fee of $30, which is a bit excessive compared to other similar hotels at this price point.

Self

10/10

Exceptional

07 Jun 2026

Monique

Quick and friendly check-in and out. Great neighborhood. Nearby places to eat, grocery stores for healthier snacks, and gas stations for convenience.

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Henry

For the price the rooms were clean and adequate. I appreciated that they let us check in an hour early with no extra charge. That meant that my room hadn’t been cleaned yet but they took care of it immediately.

8/10

Excellent

01 Jun 2026

Destynie

Nice place to stay in a good location. The bed is super soft (maybe too much), but the other ammenities are good.

Partner

10/10

Exceptional

01 Jun 2026

Benaiah

Affordable clean and quiet.

Self

10/10

Exceptional

31 May 2026

Maria

I’ve stayed here multiple times for work travel. Always clean, and the staff is helpful.

Self

8/10

Excellent

31 May 2026

Ronald

convenient location, near several restaurants, door to office was locked during check in

Self

8/10

Excellent

24 May 2026

Yesica

Roaches in room.

Family_with_children

2/10

Poor

21 May 2026

Kaya

The hotels sheets we got when we arrived were dirty and we had to call several times and were continuously told someone would be up to replace them. Hours later we called again and were told we had to wait to have them replaced and were told they would not be able to replace them til the next day. We called after the time they said housekeeping would be there and were told to wait again and that “they will be there soon”, where again we waited beyond a normal time frame and no one came til after we had left. The sheets we ending up getting from when housekeeping finally came were also dirty. Every single towel was stained with either a red substance or a yellowing substance even the ones I was able to get from a passing staff. You can also hear every time someone does anything in the rooms next to you or outside your room which woke us up several times. I will say while the neighborhood is on the safer side the hotel itself is no better than a motel 6.

Partner

10/10

Exceptional

20 May 2026

Eduardo

Good spot

Partner

8/10

Excellent

19 May 2026

Michael John

Good: WiFi was fast enough to watch Instagram, shower was a comfortable size, great value.

Neutral: the bed was comfy to sleep in, though the mattress left a lot to be desired for firmness and support

Bad: not really a bad, but the office opens at 7am, in case you area check out before 7 in person kinda person. Today the office opened at 7:20 AM and I was standing there waiting for it to open.

You can just return the key in the slot in the door.

I would recommend to a friend.

Self

10/10

Exceptional

11 May 2026

bou

Good rates, clean, convenient location, kind and attentive staffs. Been here once before and I know I’ll be back again.

Friends_and_family Family

8/10

Excellent

11 May 2026

Marco Antonio

Clean room

6/10

Pleasant

26 Apr 2026

Victoria

It was an okay experience overall.

Partner

10/10

Exceptional

14 Apr 2026

Rosanne

Yes

Pet

6/10

Pleasant

11 Apr 2026

Vio

There were clumps of hair and dust on the floor. The cleanliness was just so-so.

Friends

10/10

Exceptional

09 Apr 2026

Glenn

quiet close to alot and great staff

8/10

Excellent

30 Mar 2026

Catherine

It felt clean and safe for our quick overnight stay.

10/10

Exceptional

28 Mar 2026

Sarah

Ac kept room cool, felt safe.

8/10

Excellent

24 Mar 2026

Marco Antonio

Good comfort

2/10

Poor

18 Mar 2026

Sharon

The hotel is worse than a motel. There is no staff on site after 7pm, you have to call a number to get you to the office to talk to someone on a Kiosk to check in. There is a lady on site to give you the key but extremely rude and unprofessional. The room was cheaply renovated and has strong toxic chemical smells that suffocate you, makes us nauseous, open the door and window does not help. If you have problems, you have to call a number that the people on the phone that just either ignore you or forget about it. You waited long time for the help but the help never come. Finally, you have to call again and be directed to the Kiosk again . The lady on site finally showed up to change to another room for us, but with the same chemical smells. We told the that we can not stay in the room and need to cancel and refund the reservation, the lady says “fine”. Late 11:00pm, we finally found another hotel to stay. Almost one week passed, we have not received refund, terrible.

Family

10/10

Exceptional

16 Mar 2026

Silvia

This is a very simple motel style property but the rooms have been recently renovated and everything is very clean. It was the best price we could find and the location was good for everything we needed to do. There are a lot of places to eat around the area. The personnel was very friendly and accommodating. They even checked with us after we left

Friends_and_family Family

4/10

Poor

09 Mar 2026

Roxanne

Got checked in by a virtual assistant, not a person on site. Room very minimal. No extra blanket. Towels old and threadbare. Mattress very soft. Virtually no place to set anything down.

8/10

Excellent

04 Mar 2026

suzanna

Business

4/10

Poor

04 Mar 2026

Jose

This is an old motel that has been refurbished very nicely. It has a good location and I was hoping to add this to the places we regularly stay when visiting family in the Bay Area. Unfortunately, housekeeping visited our room irregularly. The shower drain and bathroom sink drain were clogged, and no one tried to fix it in the 10 days we stayed there. Cannot recommend.

10/10

Exceptional

01 Mar 2026

John

Room is clean, newly renovated nice bathroom the shower had incredible pressure …. Usually in the area, they’re very cautious about water and the showers trickle, but not this place…

10/10

Exceptional

26 Feb 2026

Brian

Clean room. Great shower. Value priced. Convenient location.

6/10

Pleasant

25 Feb 2026

Kate

Great staff, room very updated and clean. Drain smelled a bit with gnats/flies

8/10

Excellent

25 Feb 2026

Anthony

Room was clean and well kept. Maybe the best shower pressure I've ever had at a hotel in California! Check in process took a bit since i was there after the office was closed (arrived about 20:30) so had to call a number for them to unlock the lobby door so I could check in using a video call at a kiosk. Everything was good for the price a d I'd definitely stay here again. The only things didst like was that the room doesn't get dark as the blinds do not block out all the bright lights from the parking lot and the bed squeaked every time I moved.

Self

8/10

Excellent

25 Feb 2026

Nicole

Clean Room, cute little quaint place

Friends_and_family Friends

8/10

Excellent

14 Feb 2026

Betty

The room met my expectations and the staff was courteous. It was greatly appreciated when I informed that the extra latch was broken. Yet she made an allowance for this. It was first time using a virtual assistance to check in it was ok just different.....

Self

10/10

Exceptional

14 Feb 2026

Daniel

Clean room!!!! Enjoyed my stay and loved the accessibility of some local food spots.would definitely book next time I’m in town

Leisure Self

10/10

Exceptional

06 Feb 2026

Matthew

Nice and clean

10/10

Exceptional

06 Feb 2026

Horacio

Will stay here again give it 5 stars very nice clean and nice rooms. The rooms looked new lovebit will stay here agian.

Business Pet

10/10

Exceptional

30 Jan 2026

Vikram

Clean room, good staff.

6/10

Pleasant

28 Jan 2026

Carlos

Contact-less check is convenient but when the machine had difficulty processing a simple room key it can be devastating to wait longer after a long day of work..i suggest an in person receptionist for check in is always the best

Business Partner

10/10

Exceptional

24 Jan 2026

Benaiah

Great stay. Quick, efficient, and clean.

8/10

Excellent

22 Jan 2026

john

Classic old school basic motel with outside access. Just thoroughly renovated and immaculate. Has fridge, microwave, nice bed, ample parking and good price. Was quiet.

10/10

Exceptional

20 Jan 2026

Jamie

None

Leisure

8/10

Excellent

20 Jan 2026

Edward

Room is very clean and parking is easy.

8/10

Excellent

19 Jan 2026

Michael

I had a good stay. Pretty cheap and clean too.

Self

10/10

Exceptional

09 Jan 2026

Paciano

The room had a refrigerator, microwave, coffee machine and a huge TV.

Leisure Family

8/10

Excellent

05 Jan 2026

Marcos

Staff was nice. Hotel is in a quiet safe city and everything is pretty close buy. Room kind of old but not bad

Friends_and_family Family

8/10

Excellent

02 Jan 2026

Yanghee

Friendly staff and clean room with complimentary water bottles and coffee machine. Perfect for an over night.

Partner

6/10

Pleasant

01 Jan 2026

Jilai

The price is reasonable, especially for the Bay Area, which is a big plus.
However, the hotel feels very newly built, and the room had a strong smell of paint or construction materials, which was quite noticeable.
It’s fine for a short stay, but I wouldn’t recommend it for a longer stay or with kids

10/10

Exceptional

19 Dec 2025

Katerina

We love this place; we are welcomed like family!

2/10

Poor

18 Dec 2025

Joel

In the first room, we looked at the bathroom, had water by the toilet and some dirt. It was unclear with the fluid represented parentheses body excrement versus toilet water). In the second hotel room, we were shown there were hairs in the bathroom in the third hotel room, there was sticky stuff between the two beds unclear if this represented some type of bodily fluid. At that point, we were totally fed up and disgusted by the appearance and left the hotel. There was no one on site to talk with. We spoke with a person by a video feed and informed them of our dissatisfaction. I subsequently went on to speak with hotels.com within an hour or so after we had left that hotel, and found a room at the Hilton hotel, which was appropriately clean. I spoke with a Chantelle through hotels.com yesterday evening, and she informed me that our refund it would be given. I await to hear a confirmation of the refund. Additionally hotels.com should consider strongly not carrying this hotel and its recommended hotel listings.

2/10

Poor

15 Dec 2025

GEORGE

Who was horrible the laminate floor was falling apart very noisy overhaul very bad experience

Business

6/10

Pleasant

21 Nov 2025

Rebecca

They offered a basic room that was comfortable and generally clean, although they didn't seem to bother sweeping under the beds. I was quite happy and comfortable with the first two days of my stay. I would have given a higher rating, but on the third and last day of my stay, the cleaning staff straightened up and brought brought bed bugs with them, which bit me that night. I let the staff know and they were sympathetic, but made no effort to compensate me in any way for the issue.

10/10

Exceptional

20 Nov 2025

Glenn

room clean large and has microwave and fridge nice tv and wifi quiet.nice matress

Business

10/10

Exceptional

18 Nov 2025

Baizak

Good hotel

Business Self

10/10

Exceptional

16 Nov 2025

Brion

Clean upgraded rooms, good location near major streets,

Business

8/10

Excellent

16 Nov 2025

Alan

Drive up to the room, motel style. Renovated room with lots of light, enough electric outlets, working HVAC, shutters, and a nice shower. However, no desk. I've never been in a hotel room with no desk. There was plenty of space for one. Also, the toilet flush was inadequate. Check-in was unattended and fascinating. Would have been helpful, though, to be warned about the check-in procedure ahead of time.

Business

10/10

Exceptional

14 Nov 2025

Oscar

Excellent stay highly recommended

8/10

Excellent

11 Nov 2025

Jingqian

The front desk is unsupervised. You need to use a weird machine to check in via a zoom and the Indian guy who handled my remote check in had a strong Indian accent. It is honestly a bit hard to communicate. The lobby is not 24-hour and you need to call a number if you want to check in late or check out early. This is honestly the strangest check in process I have ever had, though it somehow makes sense given it is in the valley.

The room was clean and capacious for the price. Though the amenities in the washroom are a bit worn-out. The toilet even is a bit wobbly.

Many big tech companies are within 15 minutes of drive. There are some parking spots, including EV spots. The grilled chicken restaurant next door is pretty good.

Leisure Self

2/10

Poor

09 Nov 2025

Shawnta

They give full size beds and say queen online. No table for setting to eat. Bed table was broke and looked old and badly damaged. Shower had water coming up from under the bathroom floor. No counter space to put anything. Tv didn't work. They give a iron but no iron board. Would never stay here again.

Leisure Family

10/10

Exceptional

08 Nov 2025

Jon

Clean, comfortable, updated room. They have pay car chargers (CCS1) in their lot too.

Partner

8/10

Excellent

06 Nov 2025

Leonardo

It was a good night

4/10

Poor

04 Nov 2025

Nancy

Machine checks you in, they had told me over the phone that you can do cash deposit, when I got there they said no so I had to go in search of a bank

Leisure Family

10/10

Exceptional

30 Oct 2025

PO YU

Host is very friendly, great location!

Business_and_leisure Self

2/10

Poor

29 Oct 2025

Larissa

Dirty, no privacy, creepy, and violent.

Business Self

10/10

Exceptional

28 Oct 2025

Jayden

It was such a beautiful and heartwarming experience — from the welcoming atmosphere to the kindness of the employees. The place was spotless, truly one of the cleanest stays I’ve ever experienced. Out of all my years of traveling, this has been the most comfortable stay of my life. The bed was unbelievably cozy — the blankets, sheets, and pillows felt absolutely heavenly.

The room was thoughtfully set up with everything you could need — coffee, water, a microwave, refrigerator, and a flat-screen TV. The layout was so well-designed that it felt more like being at home or in a cozy apartment than in a hotel. The shower was refreshing, the air conditioning worked perfectly, and even the lighting added to the warm, peaceful vibe. Everything was super clean, smelled amazing, and created a sense of calm.

What made it even better was how convenient the location was just off the freeway, close to restaurants, and walking distance to nearby stores. I honestly didn’t expect it to be this clean, comfortable, and well-prepared. It was truly a beautiful stay in every way.

4/10

Poor

23 Oct 2025

Cardin

Couldn't check in at check in time. Floor was warped. Bed damn near on the ground and uncomfortable. Not a lot of space. T.V didn't work for a while. Never going here again.

Partner

8/10

Excellent

22 Oct 2025

Lea

Rooms are a lil run down but the place was clean and the tv had Netflix so I can’t complain.

10/10

Exceptional

19 Oct 2025

Baizak

Good

Business

4/10

Poor

17 Oct 2025

Randy

This is a motel, not a hotel.

Business

4/10

Poor

17 Oct 2025

Elaine

Wireless signal is very poor
Floor tile is in very bad condition in the room.

Business

6/10

Pleasant

17 Oct 2025

Crystalita

Broken drawers, nightstands not cleaned (short curly hairs found), headboard not attached securely to wall, and not enough towels already in room.

Partner

8/10

Excellent

15 Oct 2025

Renee

I liked the white and blue color scheme in the room.
The white paint at the corner of the bathroom needs a touch-up, yet otherwise everything was well-done.

The receptionist in the office, Lucky, was very kind and informative.

I had to leave my key in the room, since the front office was closed, when I had left early at 5:30 a.m. on October 14th to catch an early morning flight at the San Jose International Airport to go home in New Jersey.

Thank you for your services.

Leisure Self

8/10

Excellent

15 Oct 2025

Scott

Clean room, great water pressure and hot water in shower. Nice towels and bed linens. Not a fan of the remote check in .

Business_and_leisure Self

8/10

Excellent

15 Oct 2025

Matilde

Overall a clean and spacious room, plenty of parking with also ev charging options. The bed could be more comfortable.

Leisure Family

4/10

Poor

09 Oct 2025

Gloria

Clean room

8/10

Excellent

06 Oct 2025

Syed

Slow staff. But clean place

Business Friends

10/10

Exceptional

03 Oct 2025

Deana

Convenient for a night stay for commutes.

Business Self

8/10

Excellent

30 Sep 2025

Francisco

I have been staying here once per month due to work, some stays are longer than others and I always leave a tip for the cleaning lady or ladies, on my last visit I came back as they were still cleaning my room and I asked if they got the tip I left, to which the cleaning lady said no, when I notice the manager or owner was walking. The same area I asked her if she got the tip from the bed area to which she replied yes, I really hope that the tips are been given to the cleaning ladies, which I don’t get why a manager has to be around the cleaning ladies, I hope they are not keeping the tips. It was an odd situation.

Business Self

10/10

Exceptional

27 Sep 2025

Kathleen

Room was very clean;staff friendly and helpful. accommodations quiet and comfortable

Self

8/10

Excellent

21 Sep 2025

Heidi

Friendly and accommodating staff. Clean and comfortable rooms. Would definitely stay again.

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

Gladelyn

I haven’t stayed in any hotel without Wi-Fi!

10/10

Exceptional

21 Sep 2025

Antonio

Restaurants near by . Quite and clean

Leisure Family

6/10

Pleasant

16 Sep 2025

Michelle

The price is right but easy to fix stuff like the ice machine and newish floors peeling up in places needs to be done. It’s very spartan but clean. Be advised it’s an unmanned lobby with a remote check in at a kiosk.

Business_and_leisure Partner

10/10

Exceptional

12 Sep 2025

Tara

Perfect for a restful sleep

The bed was super comfortable and the room was nice and quiet. Just a quaint no-frills stay. Perfect for a little overnight business trip.

Business

10/10

Exceptional

11 Sep 2025

Tirumaleswararao

It’s been very comfortable stay for three nights. They have setup everything so fine tuned and optimized for working professionals. It’s very clean and everything works as needed. Area is super vibrant and very convenient parking. Check in and check out were super easy and fast. No extra charges or deposit. Internet was slow, but I managed with my phone hotspot. Decent sized TV for entertainment. I was even able to do yoga with YouTube video.

Business Self

6/10

Pleasant

11 Sep 2025

Alberto

Room was ok clean but the bed sheets had hairs. The ice machine was out.

Business

6/10

Pleasant

05 Sep 2025

Sabra

Fridge