Rodeway Inn Santa Clara El Camino Real

United States , San Jose - Silicon Valley - CA
Santa Clara, 3580 El Camino Real
Show on Google | Map

100 reviews shown

10/10

Exceptional

01 Mar 2026

Rosalia

Room very clean and comfortable!!!

Self

2/10

Poor

22 Feb 2026

Emmaline

I was screamed at and harassed by the front desk employee. The night I checked in he told me and my partner that if we book a second night we will get a discount. Later in the evening I went to the lobby to book a second night at the discounted price as the worker had told me and my partner. He told me that I will get a discount from the website that I booked through. The next morning I checked Expedia the site I booked through and I didn’t see a discounted night. I didn’t give up however, I called Expedia and did the online chat to see what the front desk employee was talking about getting a second night at a discount. Expedia said they don’t offer discounts for a second night. So the next morning my partner and I went to the front desk and it was a different employee; we informed him about how the other employee told us about the discount and our experience with the Expedia customer service. He called the worker in and he called us liars screamed at a young woman and told me and my partner he never said anything about a discount. After the way he treated us we asked for him to pull the security footage to prove he said something about a discount for a second night. We ended up giving up and removing ourselves from the hostile situation. However, the worker was not done yelling at us he said to his coworker not to let us book another night and then followed us outside to continue yelling. I had started recording when he was screaming and he didn’t notice until we exited

Partner

10/10

Exceptional

21 Feb 2026

Muhammad Osman

Room was clean, breakfast was good with many options. The best part for us was breakfast started at 5am and we were fasting starting around 5:40, so the timing worked out well.

The bed was comfy and clean.

2/10

Poor

18 Feb 2026

Genesis

Yes, neglected. Sorry to report this was a bad experience for me. Expedia customer service after a third phone call, finally made magic happen by providing me a new hotel to replace the poor and really unsanitary conditions of this stay. thank you Expedia team in the Philippines

6/10

Pleasant

13 Feb 2026

Margarita

Sorry, but this place need some renovation and cleaning…

2/10

Poor

12 Feb 2026

Matthew

Wi-Fi not working for a 3 day stay the entire time. Unacceptable. Especially when you paid for it and depended on it.

4/10

Poor

10 Feb 2026

Paula

First of all the breakfast is just a cheap Continental selection NOT a breakfast buffet as it's advid t work at all it

4/10

Poor

09 Feb 2026

Lance

Bugs climbing the wall
Shower head outdated

Leisure Family

8/10

Excellent

24 Jan 2026

kyaw

The room is clean and spacious. The heater is a little noisy. But no problem.

4/10

Poor

22 Jan 2026

Jefferey

Roaches

6/10

Pleasant

21 Jan 2026

nathan

l liked it just fine , but son didn't so we are gone.

8/10

Excellent

04 Jan 2026

nathan

Ya. Ya.

Friends_and_family Family

2/10

Poor

03 Jan 2026

Kylie

My room was extremely dirty. There was a huge stain on the floor right next to the bed that looked like it was hardly cleaned. The walls were very dirty. It has a weird smell in my room the entire time. Beds smelled like dirty feet. The price was cheap but even for the price it was not worth staying at this hotel. Will not ever stay at another Rodeway inn

Leisure Family

10/10

Exceptional

31 Dec 2025

Breanna

Great customer service

8/10

Excellent

30 Dec 2025

SHIHO

部屋は綺麗に清掃されていて、トイレもお風呂もきれい。
レンジ、冷蔵庫もOK。食事はテーブルは十分な広さだったけど、椅子が1つしかなくて食べるのにちょっと不便だった。
シャワーの水量は十分だったけど、温度が一定以上に上がらず、寒かった。
朝食はインスタントメインだけど、色々種類があって満足。ただ、食べる場所は無いので、部屋に持って帰って食べる感じ。値段はお手頃価格で◎

Partner

10/10

Exceptional

27 Dec 2025

Carlos

Staff was polite, room was clean & all amenities worked properly.

Leisure Friends

2/10

Poor

23 Dec 2025

Mary

Never got to check in even having my I.D, wouldnt let me stay even though my payment was already processed online and would not give a refund.

8/10

Excellent

21 Dec 2025

nathan

nice breakfast.

Friends_and_family Family

6/10

Pleasant

20 Dec 2025

Henry

Yes

Business

2/10

Poor

19 Dec 2025

OYA CAVDAR

Despite the advertised 3pm check in the rooms were not ready!
The check in process was way too long…
There is NO BREAKFAST served here! Offering cereal does not count for continental breakfast! As a matter of fact I want my money back! The reviews definitely were fake about this property. There was no buffet breakfast served at all. The check-in was a headache. I mean the cleanliness I cannot tell enough how not cleanliness or clean this property was.
I cannot tell enough, how bad the rooms, the conditions, the cleanliness overall the rooms and the property was

10/10

Exceptional

16 Dec 2025

Anita

did not have time for breakfast, had an early appointment.

2/10

Poor

15 Dec 2025

Monika

Rooms are not clean. Not as pictured. I did not end up staying here.

10/10

Exceptional

12 Dec 2025

Edward

Breakfast is superb.

Business Self

8/10

Excellent

06 Dec 2025

Paul

Perfect for the value.

2/10

Poor

28 Nov 2025

María

No tenía mi reservación lista

8/10

Excellent

24 Nov 2025

Justin

all good.

Business_and_leisure Family

8/10

Excellent

17 Nov 2025

Nice

10/10

Exceptional

16 Nov 2025

Richard

2/10

Poor

15 Nov 2025

Michael

Relatively clean when we arrived but housekeeping is only after 3 days. No shower curtain - only a dirty,ripped, well used shower liner. Shower head barely works. Two well used towels with a sign that warns additional charge for stain on towels. Carpet looks like 60 yrs old. Business was touted as newly renovated!

8/10

Excellent

14 Nov 2025

Sang

Everything was old but new blanket and sheets. Very convenient location. I would stay again.

Business Self

8/10

Excellent

13 Nov 2025

Andy

Clean room, comfortable place to stay.

Self

2/10

Poor

12 Nov 2025

William

I could not check in because I was 45 minutes early to check in time. I travel alot and have NEVER had this problem

Business

8/10

Excellent

01 Nov 2025

Wisam

Clean room and convenient location for the last minute booking after a Halloween party.

Leisure Self

8/10

Excellent

31 Oct 2025

Ana

I liked room had mini fridge and microwave. The sheets and blanket were thin and I was cold at night. Just wish they had hygiene products and more blankets.

Leisure Partner

8/10

Excellent

30 Oct 2025

Kelly Binh

Property is quiet and close to many restaurants. The room is decent and they provide light breakfast such as instant noodle, breakfast sandwich, instant oatmeal. The room looks old, but clean and they provide full amenities such as coffee maker, refrigerator and microwave. They have laundry service on site too. For the price, I would stay here again for my next business trip.

Business Self

6/10

Pleasant

26 Oct 2025

Jane

Quiet. Only coffee and water for breakfast. Limited questions with staff.

Self

4/10

Poor

22 Oct 2025

LeeAnne

Room Clean for initial presentation. Bed had not blanket. Cold, heater did not work. Call front desk- offered no blanket or resolve for no heat or no blanket. I had to sleep in my jacket, almost left but too tired. Shower : low stream from spicket. Would not recommend unless you are pinching pennies. Then bring a sleeping bag apparently.

Business

6/10

Pleasant

20 Oct 2025

John

The place--with three beds--worked for our group of 5. The provided breakfast was nice.

The room, however, could have been cleaner. The carpet floors were a bit damp in a few places around one of the beds.

Leisure Family

2/10

Poor

17 Oct 2025

Daniel

Lady in the front desk super rude, slamming card and walking away with out saying a word wouldn’t recommend avoid…
As for rooms Rooms very outdated I booked 3 rooms one of my employees said they say roaches and stuff also very noisy better of at a motel 6.

Business Friends

2/10

Poor

16 Oct 2025

Roxanne

Horrible stay.

The rooms were dirty. Linens were old and dingy. No buffet like advertised.

Business

10/10

Exceptional

16 Oct 2025

Julia

This place was truly awesome. On the cheaper side but next to EVERYTHING you could need. Food, bars, convenience stores, bus stops, freeways. Great place

Leisure Partner

2/10

Poor

14 Oct 2025

Mark

This place is a dive. I went off the reviews which were pretty good. I am not sure why anyone would give this place a 10/10, because it is awful. A place can be dated as long as everything works and the staff is good. The staff was friendly enough but did not take my complaints serious. In fact they several showed to fix anything. The TV was stuck on one ministry channel, the tub lock to take a shower was broken, barely any water came out of the shower head. The furniture is old and beat up/broken. It is like they picked up the furniture from the roadside with a free sign. The bed was ok, it wasn't as clean as it should be, it was very noisy and no one was at the front desk to direct me to the supposed breakfast they offer. Over all a terrible place and for $115.00 a night it should be better. I don't recommend this place at all. Motel 6 or Super 8 is better than this place.

Business

2/10

Poor

13 Oct 2025

Arthur

The floor was extremely wet and I think they just got doing repairs so it smelled bad

Business Self

2/10

Poor

12 Oct 2025

Kris

There were two serious problems with this property. The first was that the air conditioning and the heating was attached to the corner of the ceiling, so you would need a ladder to reach it. The manager tells me it's a manual system. But the worst thing about it was was that the parking lot was lit up with extremely bright lighting that went right through the shutters. Unfortunately, the shutters did not block the light from coming in the room. The manager came in, and put a blanket over half of the window. The room was still lit up and I wasn't able to sleep. The Manager said every room has parking lot lights going through the room, so it wouldn't help to switch.

8/10

Excellent

12 Oct 2025

XUEZHEN

Generally it's a quite old hotel，need renovated and some spucing definitely

Leisure Family

6/10

Pleasant

12 Oct 2025

Constant David

Clean room and pleasant staff

2/10

Poor

11 Oct 2025

Moniruzzaman

Staff behavior need to change.

Leisure

8/10

Excellent

03 Oct 2025

Kristof

Friendly receptionist, good location but poor breakfast

Partner

4/10

Poor

01 Oct 2025

Cruz Angelica

Easy Parking

Family_with_children

2/10

Poor

25 Sep 2025

Ping

The first night I was going to bed, I smelled something unpleasant, like a mix of sweat and body odor. First I thought it's the bed sheet. After I roll up part of the sheet, I can still smell it. It's from the matress. AC remote doesn't work. Bugs can fly into the bathroom. I don't recommend anyone to stay here if you have other options.

Business Self

8/10

Excellent

25 Sep 2025

Emily

Helpful and great staff

10/10

Exceptional

24 Sep 2025

David

The staff was great.

2/10

Poor

20 Sep 2025

Christopher

Never again

Insufficient pillows. A/C was very poor, as was the internet. Dirty and could smell pot smoke in the room from outside.

Friends_and_family Family

6/10

Pleasant

19 Sep 2025

Chris

Better options around

WiFi doesn’t work well. Shower had water pressure of drinking fountain. Clean and quiet though so overall ok.

Business

6/10

Pleasant

18 Sep 2025

Quintin

remodeled and clean rooms

10/10

Exceptional

18 Sep 2025

Bhupinder

Best great staff very helpful Nice location clean rooms

Family_with_children

10/10

Exceptional

17 Sep 2025

Ben

Front desk lady was sweet and helpful. A very welcoming staff.

2/10

Poor

17 Sep 2025

Kristine

Unfortunately, my stay there was not as expected. The lady at check in was very nice. Asked where the ice machine was, it wasn't working, go figure. On initial entrance into the room and opening the bathroom door, the smell of mold was overwhelming! The air-conditioning unit on the wall was old and dirty, the ceiling by the unit had black spots all over. One channel only on the TV, Dr. Phil. The shower walls definitely were not clean, hair from another guest. The outlets in the vanity area wouldn't hold the plug in the wall. It was all around dirty. Do yourself a favor, pay a little more and stay somewhere else. Even if it's just for one night.

Business Self

2/10

Poor

16 Sep 2025

Yryx

The hotel is located extremely close to the freeway, which made the room very noisy. It was nearly impossible to sleep, and this caused me significant stress and discomfort. Because of the poor rest, I even considered changing hotels after the first night.

Despite only staying for one night, I was charged for all three nights of my reservation. I understand there may be a cancellation policy in place, but in this case, I was the guest directly affected by the unacceptable noise conditions. I believe it was unfair that I had to pay for two additional nights I did not use.

The overall service during my stay was unsatisfactory. Rather than trying to accommodate my situation, the staff simply referred to the cancellation policy. This felt unhelpful and inconsiderate.

In summary, I had a very unpleasant stay. While the hotel may not be the worst option for some travelers, it is definitely not suitable for those who are sensitive to noise

Business_and_leisure Family

4/10

Poor

12 Sep 2025

Mike

There was a smell

The room smelled like a bathroom but it the smell wasn’t coming from the bathroom. The smell seemed to com from the wall or under the bed.

Self

10/10

Exceptional

12 Sep 2025

Ashok

Good for solo traveller

Just a bed to sleep for the night. Comfortable, walking distances to good restaurants, easy access to major roads, good WiFI

Business

8/10

Excellent

11 Sep 2025

Justin

All good !

Leisure Self

2/10

Poor

09 Sep 2025

Mason

The sign is for a different hotel. 'Newly remodeled' but the office chair was older than I was, the walls are cracked, the shower doesn't drain, the sink won't turn off, the toilet won't stop running, the shower head is almost broken, and the outlets are so loose 1/10 actually worked. I was woken up by yelling and banging every night.

Business Self

6/10

Pleasant

04 Sep 2025

Tirumaleswararao

It was good value for the money paid. Just that the furniture is too old. Feels like lot of dust in the room (not sure if carpet was properly vacuum cleaned. AC doesn't have remote (had to stand on a chair to turn it on/off).

Business Self

8/10

Excellent

03 Sep 2025

Dakshin

This is a spot that gets the job done. I stayed here for 5 nights and requested maid service but no one ever came to change the sheets or provide new towels.

The condition of the chair was questionable but the bed and bathroom was clean. No complaints other than a few bugs.

Self

4/10

Poor

03 Sep 2025

Michael

Nope.

I'll give it a second star for decent water pressure and a nice firm mattress. But the wifi was near-useless, the AC smelled like pee, and there was no housekeeping the entire week I was there. It was also the only place among ten or so hotels and motels where I stayed on my trip that required a deposit.

Business

4/10

Poor

29 Aug 2025

Daniel

Check-in was easy but the staff wasn’t very welcoming or friendly. The room was modern but there was hair on the pillowcases. Breakfast is something listed on the website as an amenity but it was only instant oatmeal packets, coffee, and yogurt. Not what we were used to for hotel breakfasts.

Leisure Family_with_children

8/10

Excellent

27 Aug 2025

Grace

Convenient location.

Leisure

8/10

Excellent

25 Aug 2025

Tirumaleswara

Good Place

10/10

Exceptional

22 Aug 2025

Veronica

Really clean and nicely kept.

Leisure Family_with_children

6/10

Pleasant

21 Aug 2025

Omid

Medicare place to stay, neat, almost clean
I have trouble to connect to internet, and the reason provided was to many connection!
So I have to check out early to access to internet and do my job.
Also, very limited breakfast option and no table to eat at.
Not fan of quality of coffee.

4/10

Poor

21 Aug 2025

Virginia

They accommodate us from one room to another, leak in bathroom from ceiling but unhappy with not having our room cleaned even though we alerted the front desk in person.

Leisure Family

4/10

Poor

21 Aug 2025

Celinda

ironing board was unusable and I didn't sleep well bc the linens didn't smell fresh. trash was knocked over just outside my room #105 and the crows were there eating it. the air conditioning unit is noisy.

Business_and_leisure Self

6/10

Pleasant

20 Aug 2025

Evette

The pool was dirty! The walls were dirty! Water pressure sucked! Towels stained sheets too !

Leisure Family

2/10

Poor

20 Aug 2025

Tory

Dirty and a bug was crawling on me in my sleep

Business Self

8/10

Excellent

19 Aug 2025

Marcos

I liked how clean it was but you can hear everything, was kept up from the neighbors

Partner

6/10

Pleasant

18 Aug 2025

Carey

Room needed some help

Toilet was the type that had two buttons at the top to flush. Neither one worked, no matter how long I held the buttons down. Also, the remote for the A/C let me turn the unit on and off but didn't change the temp, so I had to stand on a chair to set the temperature.

Self

2/10

Poor

17 Aug 2025

Jay

Was a party going on all night next to our room, staff never did anything. Next night babies crying literally while people were having loud seggs, again manager did nothing. Both nights this went well on after 2am. Room was gross, floors were sticky and parking lot was sketchy. Never again.

Business Partner

4/10

Poor

16 Aug 2025

Brahim

I have to use my phone as a hotspot. The Internet is poor, very weak, and disconnect frequently

8/10

Excellent

14 Aug 2025

Melchor

It is very clean

10/10

Exceptional

12 Aug 2025

Aleksei

All good.

10/10

Exceptional

11 Aug 2025

Calaeryn

Front desk and cleaning crew are wonderful. Rooms are excellent. This is the best budget hotel I have been to in California.

Business

6/10

Pleasant

11 Aug 2025

Deborah

The outside appearance left something to be desired. Bed was comfortable bathroom. Small carpet was dirty.

Leisure Family

6/10

Pleasant

10 Aug 2025

Marcus

Bathroom was drity was hair in tube. There was stuff on the wall. The bed sheets had stains on them.

Business_and_leisure Partner

8/10

Excellent

10 Aug 2025

Joanne

Rodeway was fine. Nothing outstanding, nothing terrible. For me & my grandkids it was great. It's close to many attractions and the outdoor parking is terrific. The best part was having 3 queen size beds in one nice big room. For some reason the floor at one end of the room is heated. The kids loved it, but it was so hot outside, it was strange!! We had a good stay.

6/10

Pleasant

08 Aug 2025

Charles

Internet access was shoty at best . Not enough food for guest .

Friends_and_family Friends

6/10

Pleasant

08 Aug 2025

Verified traveler

Bugs in the room

Not bad overall.. Except the bathtub wouldn't fill up as drain stopper didn't work . Small cockroaches would come out from underneath fridge each time I opened it in an attempt to get inside. Some sort of work or larvae were all over the floor in the morning.. When I attempted to call front desk they hung up on me when I told them about these 2 issues and that it delayed my morning and I was going to be late checking out. Guy was more concerned with me leaving at 11am on time. I demanded not to be charged for late checkout . I received my damage deposit back in full.

Self

2/10

Poor

04 Aug 2025

JOSEPH

If you have any self respect don’t stay here. This property is very run down. The owner is obviously extremely cheap and does not invest back into this property. It’s pretty bad when you don’t want to take your shoes off in your room because the carpet is so disgusting. In the morning I went to the lobby for their “breakfast”. The coffee was at least two days old and the food was also old. The worst part for me was when I checked in. The take a $100 deposit that they tell you they will hold for ten days after you stay. I can actually keep going but I won’t.

Business Self

2/10

Poor

03 Aug 2025

MariLu

Room was dirty and smelled. The bathroom wasn't clean and we had roaches on the walls and linens.

4/10

Poor

02 Aug 2025

Elaine

The location was easy to get to and from Levi stadium and the staff was very kind. Unfortunately, the room just felt dirty. The floors had crumbs throughout the room, eyelashes stuck to the floor, and the bed sheets still had hair in them when I pulled the blankets back. The bathrooms smell musky and I didn’t even use a wash cloth because of how yellow it was. Overall, the hotel was convenient and cheap, which made it tolerable for somewhere to sleep and shower.

Leisure Family_with_children

4/10

Poor

01 Aug 2025

Mariam

You get what you pay for. I called this property before booking. Mentioned to the staff that I need a late checkout and asked how much it would be. The staff member mentioned they can accommodate my request free. I had to work so that is why. I appreciated that and booked the room. Called

4/10

Poor

30 Jul 2025

Jeanette

The beds were stained, a roach walked on the floor

6/10

Pleasant

28 Jul 2025

Sandra

Breakfast was not my favorite at all. Bed was ok I guess.

Leisure

6/10

Pleasant

28 Jul 2025

Ryzon

The property is extremely walkable for food spots. The hotel is behind a Indian cuisine diner so I hope you enjoy delicious Indian food aroma filling your room.

Leisure Partner

8/10

Excellent

26 Jul 2025

ilan

Good place in the middle of town close to anything else

Self

6/10

Pleasant

22 Jul 2025

Seong Min

Other than the really bad A/C and bad wifi, it was not bad for the price. But the bad A/C was a kind of a big problem because it got really hot in the room in the afternoon and evening. Other than that, it was fine overall.

Business_and_leisure Family

8/10

Excellent

17 Jul 2025

Verified traveler

great place to stay

room was decent, clean and spacious. i was really glad to have found them because they offered three queen size beds enough for my family. the pool was amazing we had it all day to ourselves,alot of near by restaurants also overall a very convenient location and price

Friends_and_family Family

6/10

Pleasant

13 Jul 2025

Roger

My Deposit $100 is not returned

Staff/ Manager,
Upon my check in to the EReal / Rodeway Inn, I was offered the option of putting a cash deposit or credit card for incidentals so I gave the night audit manager $100 cash and he said I would get it returned upon checkout. Until now I have not received my deposit or a phone call as of when I would get it back. When calling the staff is unaware and I have been trying to get this matter handled.
Please reach me at 408-413-8077 to get this matter handled promptly address. I chose this option so that Ivwould get my return quicker than 7 business days.

Cordially Yours
Roger Kincaid

Hotel E Real Management
3580 El Camino Real,
Santa Clara, CA 95051

https://www.hotelerealsantaclara.com
+1 (408) 241-0771I’m

Business

2/10

Poor

11 Jul 2025

Litzy

Horrible conditions and dirty room

Stayed for a concert. The room was extremely dirty. Bed sheets were stained (did not notice this until we had stripped the bed), the bathroom smelled like old urine, and walls were dirty. Would not recommend staying here.

Friends_and_family Friends

8/10

Excellent

07 Jul 2025

DAVID

Old rooms