Name: Avatar Hotel Santa Clara Tapestry Collection
Address: 4200 Great America Pkwy, Santa Clara, 95054, US

8/10

Excellent

27 Jul 2026

Cathy

Nice and clean the staff were very helpful.

10/10

Exceptional

26 Jul 2026

Vivien

About 15-20 minute walk to Levi stadium. Good fast food options across the street. Friendly staff

10/10

Exceptional

26 Jul 2026

Catherina

Very cute hotel! Absolutely no complaints

10/10

Exceptional

24 Jul 2026

Constance

I was amazed how clean the rooms were. The bathroom was spotless. The bathtub was squeaky clean even the sink was clean. The front staff was very helpful. My daughter needed a safety pin and they gave us a whole cute little sewing kit. We will definitely be back again when we visit Great America.

8/10

Excellent

12 Jul 2026

garth

Very friendly and helpful staff who often went above and beyond. Very comfortable room, bed, reading lights. Accommodated our mobility needs really well . Thank you.

Partner

6/10

Pleasant

08 Jul 2026

Lisa

I really wanted to give this hotel a better rating because the customer service was wonderful when it came to the staff. Unfortunately, we had carpet beetles in our room and I have had a previous horrible experience with carpet beetles so I was so uncomfortable and terrified we could possible bring some home with us. I spoke to the manager and they moved us to another room a few doors down but I was so paranoid the remainder of our stay. The employee that checked us out was surprised that the manager didn’t do more for us but at least we got another room. Idk if I would ever stay there again unless they removed all there carpet. The carpet was a little older and the room looked like it hadn’t had a good thorough cleaning in some time because the corners of the carpet and the trim were very dusty and dirty. I hope they fix that issue because other than that I would’ve loved this place. The location was great and the service was amazing.

10/10

Exceptional

05 Jul 2026

Shane

Everything about this place was perfect.The location, the room, the parking and the breakfast.

8/10

Excellent

05 Jul 2026

Antionette

I really enjoyed myself. Staff was nice. Property was clean. Only thing I did not like we didn't have free breakfast at these prices. I think you get free breakfast but everything else was awesome

Family_with_children

10/10

Exceptional

04 Jul 2026

VIOLETA

Service was great, room was clean, not noisy.

10/10

Exceptional

29 Jun 2026

ORHAN

Smooth experience 👌

Self

10/10

Exceptional

27 Jun 2026

Bianca

Loved this hotel, pool area and gym were exceptional. Rooms are new.
Staff were great and allowed us to check out later.
Would recommend!

Partner

2/10

Poor

27 Jun 2026

Melinda

My room is was in 212 had a rodent in it all I kept hearing all night was teeth biting through the walls behind the refrigerator. I had my child with me and thats not right. Staff did not even come to the room to check at all. I barley slept all night.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Wasim

Definitely I will comeback

Friends_and_family Friends

2/10

Poor

23 Jun 2026

Ihsan

They didn't give me the printed receipt because the printer was broken. The receptionist said he'd email me, which didn't happen. It has been over 5 days since my checkout. I have reached out them multiple times and I have yet to receive the receipt.

Self

10/10

Exceptional

19 Jun 2026

Angel

We liked the proximity to Levi Stadium. The onsite restaurant was good. The staff was very helpful.

Partner

10/10

Exceptional

13 Jun 2026

Michael P

Amazing place to stay, a vintage motor lodge type hotel that has been upgraded top notch! Great place to stay for Levi Stadium and Great America.

Partner

8/10

Excellent

09 Jun 2026

Rosie

Room air conditioning unit not working, called front desk, maintenance person immediately showed up , Ended up having to move to another room, requested help with moving and maintenance person assisted.
Rooms are smaller than most hotels but workable with family. Beds were comfortable and the location was the best as we were close to many venues and events in Santa Clara. Staff was always helpful.
There was an incident Sunday, June &, early in the morning. Upon checking out I asked the desk person if they were aware of the situation. Police, Ambulance and fire personal all present. I think they should have been aware and offered to assist the family involved in the incident. Otherwise Staff was helpful especially Axel.

Family_with_children

10/10

Exceptional

30 May 2026

Bryta

Staff was super friendly and helpful. Room was clean and soundproof. There was a group of kids on a trip and our room was blissfully quiet.

Business

10/10

Exceptional

18 Apr 2026

Karen

Excelente servicio y precio el personal muy amable

Family_with_children

10/10

Exceptional

28 Mar 2026

Molly

From the check in to check out, this hotel was amazing! Wonderful, friendly staff who went above and beyond for our little dancers (we stayed for a dance convention in the area). Clean, beautiful property. The pool area was fun for the kids and adults both! Extremely clean rooms and nicely stocked with everything we needed. The restaurant and bar were amazing as well. Great location. We’ll definitely return!

Family_with_children

10/10

Exceptional

17 Mar 2026

Adela

overall was good

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

Casey

We loved our stay here. Clean, cute, and quiet. Staff was incredibly friendly and nice.

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Jen

The hotel was very nice - it looked like an old school motel but has very nice modern amenities. The staff was wonderful.

10/10

Exceptional

06 Mar 2026

Heather

The rooms were basic, but cute, clean, and comfortable. Perfect baseline amenities. The staff, however, was amazing. Couldn't ask for a better, more attentive team.

Self

10/10

Exceptional

05 Mar 2026

Seamus

great stay, good location for the trip

10/10

Exceptional

13 Jan 2026

Abraham

Clean room, great restaurant with bar. Easy walking distance to Levi stadium.

Leisure

8/10

Excellent

10 Jan 2026

Enterprise

Nap

10/10

Exceptional

10 Jan 2026

Jessica

Room was clean, staff was very helpful

6/10

Pleasant

06 Jan 2026

Courtny

Staff was amazing, rom and amenitiea were not. Shower was clogges so water didnt go down. Gate locks around the property didnt work so when u scan your key card cant get in have to walk all the way around tothe front lobby.

Leisure Friends

6/10

Pleasant

06 Jan 2026

Dan

Rooms and gym smell musty. Pictures of rooms are a bit misleading. The location is convenient, but not with the price in my opinion.

Leisure Family

10/10

Exceptional

05 Jan 2026

AURORA

Very clean rooms and nice staff.

2/10

Poor

04 Jan 2026

Gabriel

During our trip for a 49ers game we went to the team store the day before the game they day of they game they “cleaned” the room while we were away while the DND sign was on the door and threw away our bag from the team store. Also when they cleaned the room they just made the bed didn’t change sheets or anything

8/10

Excellent

04 Jan 2026

Leticia

Actually room is very nice and clean just got a little too warm

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Richard

Great proximity to Levi Stadium, 15 minute walk.

Leisure Family

10/10

Exceptional

31 Dec 2025

Erick

Very nice hotel for the price, clean, friendly staff and nice bar. Close to Levy’s Stadium

Leisure Partner

10/10

Exceptional

23 Dec 2025

Yunfan

All goid

Leisure Partner

8/10

Excellent

15 Dec 2025

Matt

Yes

Partner

10/10

Exceptional

30 Nov 2025

Victor

The professionalism of the whole team from management to all employees was remarkable. They work very well as a team & gave us the best possible results.
Thank you

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Elia

Everything was good, except at check in the system was down so did not receive key cards until morning. Other than that excellent experience. Will return.

Leisure Family

10/10

Exceptional

16 Nov 2025

JOHNNY

Great staff

4/10

Poor

13 Nov 2025

David

Room wasn't clean and we asked for an ADA wheelchair room and was given a hearing impaired instead.

Leisure Family

8/10

Excellent

12 Nov 2025

Giovanna

Simple but clean and well located nearby Levi's Stadium

Partner

10/10

Exceptional

11 Nov 2025

William

Staff were very friendly. Hotel is very clean. Located within a short walk to Levi's Stadium, it's perfect for staying for a 49ers football game. A little pricey because of that, but worth it to not deal with traffic and parking. A short drive to a lot of nice restaurants, and there are a few places to eat a short walk away.

Leisure

10/10

Exceptional

10 Nov 2025

Ricky

Clean room and courteous staff!!

Leisure Partner

10/10

Exceptional

09 Nov 2025

John

yes

Leisure Partner

6/10

Pleasant

07 Nov 2025

Hui

前台服务态度不好，打扫卫生的大姐很好，早餐糟糕。

Business_and_leisure Family

8/10

Excellent

01 Nov 2025

David

Quick check in, nice room, good wifi

10/10

Exceptional

28 Oct 2025

Mark

Nice place well worth the price

Leisure Partner

6/10

Pleasant

27 Oct 2025

Gokhan

Very bad noise isolation

Business Self

10/10

Exceptional

30 Sep 2025

Chris

Very comfortable beds and the small size make everything easy

10/10

Exceptional

24 Sep 2025

Mario

I’ve stayed at this hotel many times. It’s very consistent. Very calm and family friendly.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Jill

The beds were very comfortable. Quiet area for my pet. Staff was very professional

10/10

Exceptional

29 Aug 2025

Brett

Good location. Nice place, clean and quiet

Leisure Family_with_children

10/10

Exceptional

25 Aug 2025

Yvonne

Very nice

10/10

Exceptional

24 Aug 2025

JESSICA

Its a really nice hotel the only thing has a funny smell inside the rooms and
people was smoke outside our room and all the smell got inside of our room.. i don't like that we have kids..

Leisure Family_with_children

4/10

Poor

14 Aug 2025

Nicole

Warning when going to an event at Levi Stadium

If you are going for a large event such as a Friday night and Saturday night concert, like Morgan Wallen. Arrive at the hotel 1 hour earlier than check in and get in line. Check in was at 3:00 pm the first singer took the stage at 5:15. We called ahead was told No to early check in so we arrived at 3:30. By the time that we checked into our room it was almost 6:00.
They were unorganized and unprepared, including rooms not being ready. It was chaotic to say the least and overwhelming along with annoying.

Partner

6/10

Pleasant

14 Aug 2025

Brianna

The stay was fine but it was clear that they were not ready for the large event happening. We waited for over an hour to get checked into a room. They didn’t have enough rooms clean for their incoming guest and it caused a huge delay.

Partner

6/10

Pleasant

07 Aug 2025

Richard

Great, but just a small nuissance.

The property and room were great and comfortable. The only issue was that there was an abundance of ants roaming around our room.

Partner

6/10

Pleasant

04 Aug 2025

Peter

Large even at Levi’s

4/10

Poor

04 Aug 2025

DAVID

The wait to check in was over an hour. Apparently, the rooms weren't ready even if we waited to check in.

There was no parking and we were harassed to pay $50.00 to park.

We decided just to go home after the concert rather than deal with the hotel.

Leisure Family

4/10

Poor

04 Aug 2025

Stephanie

The gym facility was the best part of our stay.
Upon arrival we were taken back by the people charging for parking infront of the hotel, & as we drove up we were welcomed with a line as if it was an amusement park ride.
We arrived around 4 pm & check in is at 3.
We waited in line until 5:30pm for the room to be ready, standing outside. No water was offered or food or deduction from our stay.
I understand it was a busy event weekend.
The hotel lacked initiative & preparation for the volume of people it was hosting.
There really is no excuse to the delay. The restroom had hair in the showers & the carpet seemed to not be vacuumed. There was a towel in the ground behind the door when we entered the room.

Leisure Friends

8/10

Excellent

04 Aug 2025

Charlie

Convenient

The location of this hotel was great for the event that we went to at Levi Stadium. Very easy walk to the event and also a quick ride from the airport. Just a few complaints…we did find quite a bit of black hairs in the shower. Both on the floor and the wall. We washed them down, but was still gross. They also have motion detector lights in the bathroom. So if you walk in to use the restroom in the middle of the night it shines bright into the room and wakes others up. We found no way of turning this option off. The pool was great. We checked out at 5:30am to catch our flight and I think woke the desk attendant up. He was not friendly and said not a word other than “room number” and “you’re good.” A “thanks for staying with us” would have been nice.

Partner

4/10

Poor

03 Aug 2025

Verified traveler

Waited 45 minutes in line to check in at 3:00 only to find out that our rooms were not available yet. Checked back 2 hours later, still not ready, with no estimated time they would be ready. Had to leave at 6 for concert, forced to get ready in bathroom. At 615, rooms were finally available but we were heading out to concert. Moved bags into room after midnight when we got back to the hotel. Very frustrating experience and the restaurant onsite is not open 24 hours.

Friends_and_family Friends

2/10

Poor

03 Aug 2025

Verified traveler

Management

Management is horrible at this location. Canceled my stay with no communication or notification. Would never stay there.

Partner

8/10

Excellent

02 Aug 2025

miguel

Very nice property

10/10

Exceptional

02 Aug 2025

Judy

The front desk staff was amazing and sweet. It was a young lady working the afternoon of 08/01 and morning of 08/02. Thank you for your beautiful customer service!

Leisure

8/10

Excellent

30 Jul 2025

Thao Dang Phuong

good

10/10

Exceptional

29 Jul 2025

Nelson

Great Place for Couples Shouldn't pay for parking!

For a couples trip, I found this place to be perfect!!
The only thing I gripe on is having to pay for parking!!
BooHoo

Partner

10/10

Exceptional

21 Jul 2025

Diana

Great vibe and clean

10/10

Exceptional

20 Jul 2025

Levi R.

Avatar is a gift

Quick trip for a video game expo at the Convention Center, conveniently located, quick access to coffee, very clean rooms, in a safe location. I’ve stayed a few times here now, always a pleasure.

Fun story, the first time I stayed here I mentioned in the notes that I was there for a video game convention, and they left a board game on my pillow with a very nice card that told me to have a great time at convention. After that I was sold, great place to stay, great staff, can’t really say enough good things about this place.

Friends_and_family Friends

10/10

Exceptional

15 Jul 2025

Anyssa

Very chic and clean! Walkable distance to Levi’s Stadium.

Leisure Partner

10/10

Exceptional

15 Jul 2025

Leah

return stay

This is my second time staying here specifically for the location to the stadium. A short walk. Very convenient. Multiple Food options across the street & close by. Hotel was clean and the grounds look maintained. Room felt clean & a lot of lighting.

Friends_and_family Family

6/10

Pleasant

11 Jul 2025

Ninette

1. A guy at the paking lot entrance asked me to pay $60 for an event, when i said im a guest at the hotel he acted like i was lying..couldn't find close parking to register.

2. It was past 4 30p when we check in and our room was not ready we waited about 18mins. Room should of been ready at 3.

4. Our was missing the TV remote which i called the front desk never cane, went to ask them for one at the front tesk for them to tell me someone will bring it then i a found the maintenance guy walking around with our remote in hand.

4. They could of at least offered to waived our $15 parking fee.

Overall, im dissatisfied and disappointed with our stay. I DEFINITELY will not be staying here again

Leisure Family

10/10

Exceptional

11 Jul 2025

Verified traveler

Easy Breezy

This hotel is so cute! The pool was amazing and the design of the lobby was so modern boho cute! Our room was a little small but very clean, had everything we needed. Very friendly front desk help. And the price is $100 cheaper than the hotel across the street. It’s a very short drive to Great America and the Levi’s stadium making it very convenient. I hope to stay here again!

Friends_and_family Friends

10/10

Exceptional

11 Jul 2025

Samantha

Great Customer Service

Jose gave exceptional customer service! He went out of his way to make our stay comfortable. Hotel is walking distance close to Levi Stadium, and Great America. Pool is heated for Cool Bay nights. Room is comfortable and very clean.

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Karin

Great locatiiny

It was the first time staying here. In the past I was quite always from Levi Stadium. This was so much better. No shuttles, just a little walk to the concert. Definitely going back there again

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Maritza

Great location to walk to the Levis stadium (about 20-25mins)

Leisure Partner

4/10

Poor

10 Jul 2025

Dilsherpreet

My family and I arrived at the property to check in to 2 rooms I had booked. We were not told about the parking fee at check in so I was caught off guard when checking out. The property it self looked renovated. When we got the room it smelled. When we came back after the event at Levi’s stadium, we were met with spiders and cockroaches in the room. My wife freaked out so I sprung in action. My brother also had cockroaches in his room. Further investigation led me to check out the back of the AC unit which was not clean and filled with bugs. I would not recommend anyone stay at this location. It’s motel experience in disguise with a Hilton price.

Leisure Family

10/10

Exceptional

09 Jul 2025

Raul

Awesome staff and clean, quiet property

Leisure Family

2/10

Poor

09 Jul 2025

Kayla

Was denied since I was not over 21. This was NOT advertised when I made this reservation months ago and had to pay much more for a last minute hotel room.

6/10

Pleasant

09 Jul 2025

Mary Camille

Stayed one night for a concert and had a decent experience. The hotel was clean with plenty of parking. Great location next to Starbucks and across from several restaurants. Easy 15-20 minute walk to Levi's Stadium and Great America.

Our room was spacious, clean, and the bed was very comfortable. Didn't use the amenities, but the pool and gym looked well maintained.

The only downside was the staff. Not rude, but not friendly either. No smiles or welcoming attitude at check-in or check-out. Some hospitality training would help. Would stay again for another event at Levi's.

8/10

Excellent

07 Jul 2025

Yezzenia

Everything was really good and super convenient for me. I would say when coming back from my events on both nights my key card wouldn’t work to get back in the gate and to my room. I had to go to the office and get it fixed. AndI’d have to add that most day staff I had to encounter were friendly but I can’t say the same for the night staff!

Family_with_children

10/10

Exceptional

05 Jul 2025

Alexandria

Good Stay

The room was perfect for my family of four. We enjoyed the pool and the view of the fireworks.

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Luis

Nice place to stay for Levi events

Leisure Family

8/10

Excellent

26 Jun 2025

Laine

Recommend

It was a great hotel in the area we needed to be in for a conference down the street with a great property layout. The staff were all kind and helpful especially the front desk staff that checked us in. Please thank them for us. I forgot a toothbrush and they provided one with toothpaste for free. Thanks so much!

Business

10/10

Exceptional

25 Jun 2025

Joseph

Close to Levi’s stadium. Clean room. Parking lot is a zoo after concerts since it’s very close to the uber pick up. Would stay again.

Leisure Partner

10/10

Exceptional

24 Jun 2025

Mary

Everything was great !

Leisure Family

4/10

Poor

23 Jun 2025

Verified traveler

Outlet was loose with wires hanging out, in room safe didnt work, housevleaning forgot to clean our room, 3 of the 5 beers on tap they were out of. Not worth the extra price to be close to Levi stadium. Will pay a little extra to stay at one of the larger hotels.

Partner

10/10

Exceptional

23 Jun 2025

Lacey

Excellent stay, clean room!

Business Self

8/10

Excellent

20 Jun 2025

Sherif

Good

Friends_and_family Family

10/10

Exceptional

18 Jun 2025

GEORGES

All good

Business Self

6/10

Pleasant

17 Jun 2025

Sandra

There are no maps available. The clerk was less than helpful and I tried four gates trying to get into the building based on his instructions to” park around back”.
I went back and he proceeded to print a map for me, but had difficulty explaining where we were, etc. water costs three dollars unless you are a member- but they leave it in your room. I’ve had ocean view rooms right on the beach for half the cost- with helpful staff. Not a fan.

Business Self

10/10

Exceptional

13 Jun 2025

Thomas

This hotel was a nice surprise. First off they had a full gym and separate cardio room. It was great and convenient. The room was super nice. Huge tv, large shower with glass sliding doors and tons of luxurious touches. A great Indian restaurant is next door and it also has a Starbucks attached.

Leisure Self

8/10

Excellent

25 May 2025

John

Need real glasses in the room, otherwise great

8/10

Excellent

20 May 2025

Ross

Nice spot but they need new bar seats. Very hard to sit for over 10 minutes and some of the worst bar seats I’ve come across. Only bone to pick.

10/10

Exceptional

15 May 2025

Walter

Greart property and facility.

Business Self

6/10

Pleasant

07 May 2025

Dominika

The room was noisy and bedsheets were not fresh

Business Self

6/10

Pleasant

08 Apr 2025

Anand

Stayed for a night. Don’t think I can do it again.

Business

10/10

Exceptional

14 Jan 2025

Kevin

Stayed here for a San Francisco 49er game. It was about a 15 minute walk to the game. There was plenty of food options. The staff was friendly. I would stay here again

10/10

Exceptional

05 Jan 2025

Randall

Our stay was good!
Disappointed that no microwave in room & we had to go to front desk to get coffee packets for next morning!

Partner