Larkspur Landing Sunnyvale

United States , San Jose - Silicon Valley - CA
SUNNYVALE, 748 N Mathilda Ave
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100 reviews shown

10/10

Exceptional

12 Feb 2026

Joanne

Very quite & cozy.

Leisure Self

8/10

Excellent

11 Feb 2026

Lynette

Clean, staff was very friendly, very well located. Breakfast was mediocre and furniture, carpet was very worn.

Business Self

2/10

Poor

25 Jan 2026

John

Old and tired, parking dark and scary, outrageous fee charged upon checking in, noisy in the morning

Leisure Family

10/10

Exceptional

25 Jan 2026

Jonggyu

Good

10/10

Exceptional

19 Jan 2026

Keith

Very nice staff and room was clean and comfortable. I would come back here again.

Business Self

2/10

Poor

18 Jan 2026

Eduardo

They wouldn’t let my guest check in without the credit card it was booked with.
My technician was stranded. They should be kicked off Expedia

10/10

Exceptional

17 Jan 2026

Hollace

The facility was beautiful well kept and relaxing. The room was beautiful, bed was comfortable and the tv had a lot of options for viewing. The water pressure was good and towels were nice and big and cozy.

Friends_and_family Family

2/10

Poor

15 Jan 2026

Samantha

The front desk staff are RUDE. No one as front desk for 4 minutes. No hello. No smile. Did not stay here.

Self

2/10

Poor

12 Jan 2026

LILY

Staff is rude and not informative. Don’t know there’s parking fee until check out.

Partner

2/10

Poor

09 Jan 2026

Rita

Breakfast Was Horrible! We Didn’t Even Eat Had To Go Out .. We Were On Town For The Seattle Game Vs the 9’ers.. Best Bed Worst Continental Breakfast Out of The 3 Places We Stayed … We Were There For a Week ..

Leisure Family

2/10

Poor

05 Jan 2026

Adriana

The staff was lacking support. And I will tell you why when I checked in it was maybe around 10 PM and I checked in they gave me my key. I went to the room. I opened my room. I had all my belongings all my bags which were a lot and I opened the door and I am shocked when I opened the door. It’s somebody’s room somebody staying there. All of their stuff was everywhere. I was so scared around downstairs. Let the staff know she said I’m sorry that must be Mr. blah blah blah‘s room. She gave me another room didn’t offer any type of compensation any extra apologies I could’ve been hurt if this individual would’ve been in his room or the family could’ve been in the room and could’ve been frightened. I could’ve gotten hurt. I felt that the staff member was not understanding. She gave me another room. I couldn’t sleep all night I was scared because just the same way that I opened somebody’s room. I was afraid somebody could come in and open my room. It’s definitely never staying there again. I do not recommend this hotel.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Maricela

Clean room, comfy bed.

Leisure Partner

2/10

Poor

04 Jan 2026

Stephanie

Staff was horrible and not accommodating at all. Horrible condescending attitude and did not answer phone when called multiple times
Will not book at larkspur again

Leisure Partner

6/10

Pleasant

03 Jan 2026

Jose E

Parking should be included without fees.

10/10

Exceptional

03 Jan 2026

mark

Nice property; clean.

6/10

Pleasant

03 Jan 2026

Ditte

While we understand the hotel is older, the room we were in could’ve been cleaned better. The bathroom sink just had caulk around the rim that had what looked like mold on it. The hand lotion dispenser had had soap in it. Clearly mislabeled. The tub has this what we presume glued on bath shower mats that have what looked to be mold around it. The towels didn’t look clean. The floor also looks outdated and not sure how clean the carpet is. The bed and pillows are HORRIBLE! Uncomfortable caused kinked necks and extremely sore back. Kitchen was ok no sponge though and extremely limited cooking and other utensils. Parking was fine. However check in was terrible! Vanessa C was so rude when we checked in. She was not willing to listen to us when we told her our card had been compromised just a few days before we arrived at the hotel. She made a huge fuss about it and slammed the key to the room on the counter at us. Her social skills and professionalism is very poor.

Friends_and_family Friends

6/10

Pleasant

02 Jan 2026

Hendra

Room is fine, average, quite clean. Breakfast has very limited options and service was slow to refill.

Housekeeping was my problem area where you have to explicitly request even though all their pamphlets are showing there will be service

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Kay

The room was very clean. The staff were friendly. Pley of hot water. Nice to have breakfast available. Main issue I had was opening my door. It's an older location so the door handle was a little too loose.
Good location for freeway, gas and a quick bite with a grocery store just up the street.

Leisure Self

10/10

Exceptional

01 Jan 2026

Abel

*****

Family

10/10

Exceptional

30 Dec 2025

Dennis

A fine place to stay for any amount of time.

Leisure Self

6/10

Pleasant

29 Dec 2025

Tony M

General Disappointment: Beware of hidden extra parking fee of $10/day and increasing to $15/d in Jan/2026 where surrounding hotels in the area offer free daily parking. Breakfast items are very limited and unappetizing. My stay was disappointing. The room was OK

Partner

10/10

Exceptional

28 Dec 2025

Jenny

I stayed here with my 8 year old son. 3 nights. It’s definitely better than the past hotels I have stayed at. Cleaning could be better, there was dust on top of the fridge they definitely didn’t clean that part. The bed was comfortable, pillows could be better. But it’s okay. Slept well and so did my son. recommend you keep socks on or your slippers on in the room. I like it because people there are respectful and quiet like I have stayed in other hotels where people make so much noise while closing or coming into their rooms or in the hallways etc. and that disturbs you specially close to the time people sleeping. I feel like you should be considerate of others. But here that was not an issue. I wish our stove top worked because it did not. That’s the only problem I had in my room. But everything else was good. I saw many who stayed there were families and kids. Really lovely staff too. Felt welcomed. And I love that they do have a laundry room to do your laundry and it’s complementary, no cost to guests. Also there is many food nearby and grocery store and parks and gas. All you need. If I ever wanted to stay here again, I would.

Friends_and_family Family

8/10

Excellent

25 Dec 2025

Isaiah

Only bad part is they charge 10$ for parking.

8/10

Excellent

23 Dec 2025

Yin Men

Pro: Clean, quiet
Con: Parking fees are not included in hotel charges. It surprises me when I was informed that I need to pay for my 2 nights parking fees.

Friends_and_family Family

2/10

Poor

21 Dec 2025

Ignacio

Deposit was 250 to hi

10/10

Exceptional

15 Dec 2025

John

Great rooms and kitchen and stovetop even
Awesome rooms
Room had all the bells and whistles for the elderly too
Guard rails in shower
Shower chair
Toilet seat grab bars
Parking
Great location

Business

10/10

Exceptional

15 Dec 2025

Shawn

It was a very nice place I was impressed

6/10

Pleasant

05 Dec 2025

EUGENE

Heater was rattling and noisy all night.

Business Family

6/10

Pleasant

02 Dec 2025

George

He was okay

Business

10/10

Exceptional

30 Nov 2025

Virgil

Room was clean, had dishes and utensils. They supplied dish soap, a dishwasher and dishwasher pods.

6/10

Pleasant

18 Nov 2025

Andy

Mattress is old, staff is curteous

6/10

Pleasant

11 Nov 2025

Fabian-Michelle

In was okay

10/10

Exceptional

10 Nov 2025

Kazuyuki

The room was clean, the staff was nice, everything was expected.

2/10

Poor

31 Oct 2025

William

The property confirmed it had a shuttle that could take us to the shoreline Amphitheatre. So we booked two rooms. Upon arrival, we were told 1) there is not shuttle and 2) they don’t have a permit to go to shoreline.

If you don’t need the shuttle, it’s okay. Just not a fan of the rope a dope.

Leisure Family

10/10

Exceptional

12 Oct 2025

Nancy

Room was nice, location was great, staff was excellent

Friends_and_family Family

4/10

Poor

02 Oct 2025

Scott

Very run down facility. In need of an internal upgrade desperately.

Leisure Family

10/10

Exceptional

30 Sep 2025

Socrates Osvaldo

Everything perfect

Leisure Partner

10/10

Exceptional

28 Sep 2025

Christie

The gentleman that checked us in was wonderful- so friendly and engaging. The room was super clean. The hotel was outdated and need of some updating but was a solid choice. I appreciated the good price, cleanliness and friendliness!

Leisure Partner

6/10

Pleasant

12 Sep 2025

Huapeng

The toilet in the bathroom was not cleaned.
When I checked in, I was told the hotel was overbooked and was sent to another hotel. I had to pay the fee for lyft.

Business

10/10

Exceptional

05 Sep 2025

Thien

Gave me gifts upon checkin, pretty cool

Leisure Self

10/10

Exceptional

03 Sep 2025

Thien

cool

Leisure Self

10/10

Exceptional

30 Aug 2025

Duc

Great

8/10

Excellent

17 Aug 2025

DARLENE

The check-in process took a very long time. The hotel was fully booked as there was a concert at the Levi Stadium. We waited for more than 25 minutes. There was only one staff member in Reception. Around 3:20ish, another staff member came in, but her computer had issues, so it took another 15 minutes before she could check in guests. Aside from the check-in, which we were disappointed with, the room was fine, the breakfast was delicious, and the location was excellent.

Leisure Family

10/10

Exceptional

13 Aug 2025

Linda

Very good breakfast

Leisure Family

10/10

Exceptional

11 Aug 2025

Stefanie

It was very clean and nice. Love the little dogs they had as decorations

Leisure Self

10/10

Exceptional

05 Aug 2025

Anita

Thanks well recommend and stay again

6/10

Pleasant

03 Aug 2025

Janelle

We arrived at 3:30. Check in began at 3. I try to give everyone the benefit of the doubt, especially when there’s an event nearby and there was an event the night before as well. When we arrived there was a line out the door for checkin. There were two people checking guests in. It was absolute disaster. It took them so long to check in each guest, then one girl was not very personable and awkward to guests. Maybe it was her first day? Who knows but she just didn’t seem like she should be at the front desk. They RAN OUT of clean rooms and we had to wait 20 minutes after we checked in before we got keys to our room. There was a concert at a nearby stadium and this really put so many people behind in getting there on time. It was a beautiful hotel compared to many others around but the fact you don’t have rooms ready after the time that checkin starts is completely ridiculous. I would stay here again but I wouldn’t count on them being able to get us into our room on time. Next time I’ll come ready instead of expecting to have time to get ready there.

Leisure Family

2/10

Poor

03 Aug 2025

Yuriko

Possibly the worst experience I've ever had. Room was not ready after 4pm for a 3pm check in. I paid the deposit and left to a concert without a room, room key or any paperwork. When i returned at 1am, the clerk was overwhelmed. She kept getting my check in mixed up with the other guest who walked in at the same time. I gave her my ID, she then asked me if my name was Ethan (i am female). I said no, you have my ID. She said oh well there's another Smith that has a reservation. I again repeated you have my ID. My room was luckily ready however the clerk said i did not pay my deposit and said i had to pay. I showed her the $250 posted to my credit card, she said that it showed pending so didnt go through. I tried explaining it shows pending because it's a deposit. She said she needed to call her manager, who did not answer so she said she'd give me the room without the deposit. She told me i needed to talk to \"Wendy\" in the morning and explain i paid the deposit. As soon as i got to my room, the front desk was calling because i \"left\" my ID. When i went down to get my ID that she did NOT give back to me at check in, she said it does look like i paid my deposit. She apologized because she said she might have been distracted and heard her manager wrong because she had lost a diamond. I asked if \"Wendy\" would still be there in the morning so i could discuss my frustrations about this entire process and she assured me she would be there in the morning. 7am, i went downstairs no Wen

Leisure Family

10/10

Exceptional

27 Jul 2025

Bruce

Hotel met all expectations.

Friends_and_family Friends

10/10

Exceptional

24 Jul 2025

Catherine

Very Awesome

Business Family

10/10

Exceptional

08 Jul 2025

svetlana

Excellent

10/10

Exceptional

08 Jul 2025

Iqbal

It was beautiful.

10/10

Exceptional

06 Jul 2025

This is my 2nd time and love it

Business_and_leisure Pet

10/10

Exceptional

30 Jun 2025

Jose

Great service

10/10

Exceptional

23 Jun 2025

Toni

Great room for a business travel or a family, loved the mini kitchen.
Breakfast in the morning was good,

Leisure Family

10/10

Exceptional

21 Jun 2025

Cynthia

Very nice hotel and friendly staff. Will stay here again when in the area.

Business

10/10

Exceptional

21 Jun 2025

Barry

N/A

Leisure Family

6/10

Pleasant

19 Jun 2025

Christina

Charge for parking

8/10

Excellent

08 Jun 2025

Ramana

Overall very good. Breakfast could be better.

Leisure Family

10/10

Exceptional

07 Jun 2025

Larry

My room was clean and comfortable! The staff were really helpful and friendly as well! Highly recommend this place!

Business_and_leisure Self

4/10

Poor

04 Jun 2025

Vicente

Watch yourself.. When you checkout an set up a reservation..2 .fifty fee plus tennparking fee (per day) which they had over 40 spots still available.. Was told if we put the too-fifty deposit on a debit card there is a 50% chance we will get it back?? 50% chance really?Very rude an not very professional.Cant leave your window open cause they dont have screens or they had holes in them. A/C only un 1 room.. can keep gping but you can book an fund out for yourself.. Wont be using expedia anymore ..No help!!!

Leisure Family_with_children

4/10

Poor

02 Jun 2025

Christina

Check in took longer than expected. The room was fine. The black out curtains did not do much as it let all the light in at 6am. Breakfast was very limited and sad.

Self

8/10

Excellent

01 Jun 2025

Sarah

It’s a good spot to stop for a quick trip. Only stayed 1 night

Leisure Self

2/10

Poor

28 May 2025

Maria

Well just don’t book here because if for some reason you have to cancel you loose your money even if you don’t stay there even if you cancel.

Family

8/10

Excellent

27 May 2025

Isha Kaur

Staff was very kind and friendly.

Business_and_leisure

10/10

Exceptional

27 May 2025

Yaxuan

The king size bed is comfortable

Leisure Partner

10/10

Exceptional

27 Apr 2025

Lourdes

Staff were friendly. Accommodations were clean. Housekeeping every third day of stay. Parking available for a daily fee.

10/10

Exceptional

24 Apr 2025

Min-Kyu

friendly staff

6/10

Pleasant

20 Apr 2025

Kymberly

Service was terrible

Leisure Partner

6/10

Pleasant

20 Apr 2025

Keiko

It’s good for a price but there were ants in the sink and it wasn’t a pleasant experience.

Leisure Family

6/10

Pleasant

04 Apr 2025

Linda

Made reservation for handicap accessible room but when we got there we were told room wasn’t available. Didn’t even have stool for shower. Furniture not comfortable except for bed which was wonderful! Breakfast buffet only had hot food two of four days.

Leisure Partner

10/10

Exceptional

01 Mar 2025

Jason

Hotel was great. Didn’t love the $10 parking fee

Business_and_leisure Self

8/10

Excellent

21 Feb 2025

Verified traveler

Strong smell of Garam Masala

We chose the Grand Suite for a 4 day stay. The layout was ideal for our needs. Unfortunately the room had a strong smell of the cooking spice, Garam Masala. It was hard to get use to the smell, but we opened windows and made it work. The beds were clean and comfortable. The carpet needed a good cleaning and there was a rundown oversize chair that they squeezed into the bedroom that definitely needed to be retired. Otherwise, it was a very comfortable stay.

Partner

8/10

Excellent

19 Feb 2025

James

A nice place to stay at a reasonable price

This is our go to place to stay and it never disappoints, BUT the shower curtain rod was loose allowing the curtain to open at both ends.

Partner

10/10

Exceptional

18 Feb 2025

Verified traveler

Good value stay

This was a great place to stay while my husband and i were on a trip to visit lots of friends. The one bedroom king suite offered us everything we needed. Wendy, the manager was very kind and accomodating. The breakfast had a good variety of hot food. Good value stay.

Partner

10/10

Exceptional

17 Feb 2025

Kirstena

Yes

10/10

Exceptional

15 Feb 2025

gopi

Good

8/10

Excellent

15 Feb 2025

Adarsh

Nice poppet in a Good location

Self

8/10

Excellent

03 Feb 2025

Nancy

charged for parking

It was good. Clean. We booked through Hotel.com and had stayed here last year and were surprised when they told us, after we completed our check-in that we had to pay $10/day for parking. Never happened previously. Anyway...

Partner

4/10

Poor

30 Jan 2025

Kenneth

This hotel is not for visiting people....

This hotel is not meant for visiting people. I was visiting friends that were already staying in the hotel. We arrived after 10:30 and were told that the doors remain closed at that time. The front desk charged me for parking without telling me. I have an issue with the communication. I should be told that i was being charged. My stay was ok with the exception that he also told me the wrong time for breakfast and afterwards the person at the front desk said that they would refund the parking and they never did. It wasn't even my car, it belonged to my friend who was already staying at the hotel long-term. Overall the condition of the hotel was fine but the its strange that the tv doesn't face the front of the bed.

Friends_and_family Friends

10/10

Exceptional

25 Jan 2025

Nga

Very nice

Business_and_leisure Family

10/10

Exceptional

25 Jan 2025

Diane

Clean and comfortable.

Clean and comfortable. We were there one night but would work great for extended stay. Even had a dishwasher in our room. Full size refrigerator. Bed very comfortable. Affordable, too. Would definitely recommend. No hot food for breakfast. Had cold cereal, yogurt, muffins, bagels, toast, hard boiled eggs, coffee.

Partner

10/10

Exceptional

25 Jan 2025

Virgil

Service is always excellent. Rooms are always clean and comfortable.

Business

8/10

Excellent

15 Jan 2025

Andi

The included breakfast is the best continental breakfast I ever had. The only complaint I had is one of the staff at the reception desk who checked me in. She never smiles at any body, making me feel uneasy.

Business_and_leisure Family

8/10

Excellent

10 Jan 2025

Paul

Okay

Business

10/10

Exceptional

09 Jan 2025

Ann

Recommend Sunnyvale Suite Hotel

Easy check in. Friendly staff. Comfortable room with full small kitchen. They also have a workout room and laundry room, both of which we used. We will stay again when convenient.

Friends_and_family Family

10/10

Exceptional

04 Jan 2025

Virgil

Great hotel

Great stay, very quiet during the holidays. Near 101 for great access north to SF ir south to SJ, Gilroy or Monterey.

Business

10/10

Exceptional

31 Dec 2024

Brandae

Clean hotel and polite staff. Rooms were well stocked and beds were comfortable.

10/10

Exceptional

27 Dec 2024

Nancy

Great place and reasonable price!

10/10

Exceptional

27 Dec 2024

Virgil

Holiday upgrade

Was ungraded to a suite by the great staff.

Business

10/10

Exceptional

27 Dec 2024

Nga

Great

Business_and_leisure Family_with_children

10/10

Exceptional

03 Dec 2024

valerie

Nice rooms and property. Very clean.

Business Self

8/10

Excellent

29 Nov 2024

YUE

Excellent except the property is a little bit old.

8/10

Excellent

25 Nov 2024

Angely

I could feel the management team was changed. The breakfast is different with limited choices, and we need to pay for parking.

Friends_and_family Family

4/10

Poor

20 Nov 2024

stephane

Not coming back

The table in the room was dirty a sticky. The room had plumbing issues and water coming from the shower was brown and full of sediment. No room cleaning service, although having been told at check in that it was included.

Business

10/10

Exceptional

18 Nov 2024

NOEL

I liked the spacious room

Leisure Family

10/10

Exceptional

18 Nov 2024

Janice

Great service/ location. Love the full kitchen. VERY pet friendly. Good central location near the 101 and the 237.