Name: Days Inn & Suites by Wyndham Sunnyvale
Address: 504 Ross Drive, Sunnyvale, 94089, US

6/10

Pleasant

24 Jul 2026

Shara

The room that they provide for you are not what is pictured in the adds or on their website. Beds were decent, breakfast not so much. Parking was good. Front desk was helpful & kind.

8/10

Excellent

24 Jul 2026

Kenneth

good room, staff was very helpful.

2/10

Poor

23 Jul 2026

margo

Pros: Comfortable bed, Air conditioner worked
Cons: In terrible condition, furniture with holes, Drapes falling off the window,
questionable material on walls, television very confusing to operate and no
channel guide

6/10

Pleasant

22 Jul 2026

Patrick

The main room was very clean and it looked updated the bathroom. I was almost afraid to go in. Why did it search online I specified I was looking for an ADA room. There were no elevators there which I did not need because we had a ground floor the bathroom had a little tiny toilet in it with a toilet seat broken there was no grab bars inside the shower the tile near the wall near the shower had mold or black in it the air conditioner leaked water on the floor. Had it had a decent toilet and a little taller one and had grab bars inside the shower and there is no black in the grout. I have rated a four star or better and I would stay there again due to these I would not stay there again or I would look at the room first this would be an easy update to fix the tile to fix with the black in it. The grout should take more than a few hours, and at least they could’ve put a decent toilet seat on the toilet. They need to probably clean the drain in their air conditioner or maybe it’s not level I don’t know not a big deal to fix. I’m sure the TV had a lot of channels, but a lot of them had very fuzzy reception so I would look at the room in advance before I would book it. I would not book it again site and see.

2/10

Poor

21 Jul 2026

Catherine

You could not pay me to stay there. Staff extremely rude. Windows on 1st floor didn’t close, phone and tv didn’t work. The deadbolt didn’t work. When asked to move the front was rude stating they may not have another room. When I said I would like a refund, a room became available.

4/10

Poor

21 Jul 2026

Stephanie

The Ac is terrible in my room that no work well , they need fix or replace that ac machine to

Self

2/10

Poor

21 Jul 2026

Olivia

There were roachs in our room, mystery hair on the bed, TV didnt work well (the screen was messed up), and the front desk wasnt very helpful with anything.

Family

6/10

Pleasant

19 Jul 2026

Kristin

Lesson learned: you get what you pay for, that's for sure. Simple rooms, with a functioning bathroom. Minimal closet space (actually it's not even a closet. It's a standalone small cabinet) Needs major updating as the entire facility is older and rundown. Unlevel bathroom vanity, bathroom window sill was disintegrating, no plug for the bathtub, The room window coverings were falling off. You're given the bare minimum when it comes to towels. The grounds were covered in trash, dirty walkways, cluttered stairwells, overflowing trash cans, and the ice machines give funky tasting ice. Also beware, there was a rusty nail in the pool.

Family_with_children

6/10

Pleasant

19 Jul 2026

Alessandra

Staff was very helpful and breakfast was ok. More fresh fruits would have been great!

Self

2/10

Poor

18 Jul 2026

margo

Pros: Bed was comfortable
Not too noisy
Cons: furniture falling apart
Drapes falling apart
Questionable stuff on walls
TV - cable difficult to use
General grossness

Partner

6/10

Pleasant

18 Jul 2026

Youyian

Good one with price and location.

Self

10/10

Exceptional

15 Jul 2026

Chunyan

Room is clean, breakfast has little more choices, great staff

Family

6/10

Pleasant

15 Jul 2026

Tom

The air conditioner in my room, room 143, only blew room temperature air, which made it difficult to sleep. Everything else was fine.

Family

6/10

Pleasant

14 Jul 2026

John

Helpful staff and good breakfast. Not that clean or updated

4/10

Poor

11 Jul 2026

Marion

Unattractive exterior appearance. Barely adequate room interior

Partner

10/10

Exceptional

09 Jul 2026

Donald

Great place for a night

Partner

4/10

Poor

03 Jul 2026

Martin

It had the look of an older property -- with some miles on it. I had to request a room change because the toilet was not sealed well to the floor, and would leak when flushed. Also, the microwave had roaches inside of its inner workings -- which would emerge from its vents periodically. The floor in the bathroom felt dirty -- bedroom slippers seemed necessary. The couch in the living area had old stains on it. Overall, the property did not have an inviting appearance. The property's sidewalks could have used a good scrubbing.

Self

6/10

Pleasant

02 Jul 2026

Alejandra

Parking was included; that was nice. My room was clean and spacious but my first set of curtains wouldn’t clothes all the way and it was hard to keep them fully closed. The walls are pretty thin too so I could hear people outside at night and couldn’t fall asleep for a while. Overall a good stay though and I’d stay again.

Self

4/10

Poor

01 Jul 2026

Chien

The stairway /walkway /gallery unclean and a lot of trash at parking lot,

Family

6/10

Pleasant

01 Jul 2026

Raymond

The room had been recently remodeled by an unskilled handyman, there was no breakfast, no ice machine, but the bed was comfortable and it was quiet.

Partner

8/10

Excellent

29 Jun 2026

Anne

Staff was nice, breakfast was according to expectations and rooms were clean. The only thing I did not like was the automatic lights in the sink area and bathroom. The one in the sink area got triggered every time you turned in bed, we had to cover it up to be able to sleep without light. Not really a necessary feature they added there.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Neil

I loved how inexpensive it was to wash my clothes at thw laundromat on site

Partner

4/10

Poor

26 Jun 2026

John

The breakfast wasn’t bad.
Overall I felt unsafe. The parking spaces next to the room were used for car or truck repair. The bathroom window was broken and could be entered from outside.
The TV wasn’t set up correctly. TV was hanging at an angle with random cables were loose.
The room clean. The maid entered at 7:30 AM, unannounced.
Desk clerk disappeared for 20 minutes. Leaving guests lined up waiting.
Very bad front desk etiquette. Holding a phone call on AirPods while checking me in.

Self

8/10

Excellent

21 Jun 2026

Katherine

Okay.

4/10

Poor

17 Jun 2026

Marwan

There is a lot to say about it, but generally it's basically a motel not a 3 star hotel.

Partner

10/10

Exceptional

15 Jun 2026

Joseph

A

Family_with_children

10/10

Exceptional

13 Jun 2026

Hayati

Perfect value. Wouldn’t hesitate to stay again.

Family_with_children

6/10

Pleasant

13 Jun 2026

David

Not enough handicap parking. Also my room not handicap shower

8/10

Excellent

31 May 2026

Ernest

Excellent place to stay clean and big rooms outside looks a bit dated but rooms and service were good.

Self

8/10

Excellent

28 May 2026

CHRISTOPHER

Workers were very helpful when I pulled up. Overall, very good stay. The only issue I had was that there were cobwebs and three spiders in the corner of the room. How this got past cleaning, I don't know - especially since the rest of the room was basically spotless. For the price, I recommend.

Self

8/10

Excellent

24 May 2026

Teribia

Clean

10/10

Exceptional

23 May 2026

Ivan

The rooms are new remodeled. They are spacious nice and clean. It was a good experience. Overall I would highly recommend this motel for the price and the quality.

2/10

Poor

19 May 2026

Camila

My room was horribly outdated and in an embarrassing state of disrepair. When I found a live cockroach running around by my feet, I went to management and asked for a refund. They refused. They insisted I have a suite instead, and then proceeded to show me one while there was a person inside of it. They were as shocked as I was that we were there opening their door without permission. Horrid experience all around. Unbelievably bad, especially considering the price! I left without my refund and found a WONDERFUL place for even less money.

Family_with_children

2/10

Poor

19 May 2026

Emily

The outside looks very non-maintained, photos of the room online are miss leading and make the rooms look nicer then they really are. The sheets and towels had stains on them and everything is very old and outdated, there are also people who live there for extended time and have loud BBQ parties outside till late night. Staff was friendly though, kinda weird that the people who run it like live in a camper trailer in the parking lot taking up several parking spaces which would be nice to have for guests cause the parking does get pretty full there. Just mostly upset that the rooms didn't look as advertised and for the price was not worth it.

Friends_and_family Friends

6/10

Pleasant

17 May 2026

Paula

Hours and where breakfast was served was not provided. Staff needs to be more friendlier and welcoming.

Family

10/10

Exceptional

17 May 2026

Brittani

Pleasantly surprised! The rooms were super clean and comfortable and the continental breakfast was great. There was plenty of parking and the staff was very friendly too!

Friends_and_family Friends

10/10

Exceptional

11 May 2026

Joann

I stayed at this hotel whenever I’m in town. It’s usually very clean

Business

10/10

Exceptional

10 May 2026

robert

Great spot for visiting great America

6/10

Pleasant

05 May 2026

Tina

The rooms renovated looks pretty bad
Stains on the walls , non working phone in the room, no ventilation in the bathroom
Looks like they hired people they don’t know how to renovation

Partner

8/10

Excellent

05 May 2026

Arun

yes

2/10

Poor

24 Apr 2026

Aynun

I stayed at this property, and unfortunately the experience was extremely disappointing. The entire area was full of trash, and the environment felt unsafe. Most of the staff were unhelpful. I didn’t have the Uber app and asked for help getting a taxi, but they told me to call myself. After I downloaded the app, I asked how to use it, and no one even looked at me despite asking multiple times.

Two front‑desk staff in particular were unprofessional: the man with the mustache spent the whole day talking to someone, and the woman kept telling me to “sit, I’ll get back to you,” but never did. I ended up figuring everything out on my own.

The hotel room itself had many issues: the phone didn’t work, the bedroom had no light or an open window, the AC didn't work when I was shivering, and the bathroom door lock was broken. I felt scared because people were smoking and wandering around outside.

The breakfast was also misleading — there was no good food, all carbs, junk, not even juice.

I would never recommend this place to anyone. It was truly an unpleasant and unsafe experience.

Business

6/10

Pleasant

23 Apr 2026

Praveen

Parking and breakfast was good.

2/10

Poor

14 Apr 2026

Jean

Nothing beds are low to the floor flooring broken baseboards off noisy could hear the TV anthem next room and baby crying and screaming all night would not recommend

Partner

10/10

Exceptional

12 Apr 2026

Cam

I wish they had scrambled egg instead of hard-boiled egg. I think that is my only concern. But over all the room is really new and clean. The bathroom also really nice. It seems like they just remodel the place. Funny interaction at the front desk but nothing serious.

Partner

10/10

Exceptional

10 Apr 2026

Ivan

Clean and excellent ambiance.

10/10

Exceptional

06 Apr 2026

Sergio

Good

8/10

Excellent

03 Apr 2026

Andrea

Was nice

10/10

Exceptional

28 Mar 2026

Laurence

I've stayed at this property several times over the years and I consider it to be the best hotel deal in the immediate area, especially considering its centralized location at the intersection of the 101 and 237 freeways. The property is quiet, well-maintained, and provides great value for the rates. Will definitely stay here again!

Self

4/10

Poor

26 Mar 2026

Pablo Alvarez

The staff is friendly, but the ambiance is a bit chaotic. I believe some of the staff lives at Days Inn and they would have parties into hours of the night, music, talking loud - it was not your typical hotel environment. The breakfast was good and rooms were decent. Not a place I would stay again.

Partner

4/10

Poor

21 Mar 2026

Roberto

Room smelled like cigarettes.
Key card interferes with cell phone and had to go to the “lobby” to get it fixed every time
Pillows are actually very comfortable though
Wouldn’t stay here again.

Business

6/10

Pleasant

20 Mar 2026

Carlos

It appears that there is a lot of construction to modernize the property which is much needed. The room was old, rundown and in need of updating. The staff member was helpful and quickly reprogrammed our room keys after they stopped working.

Friends_and_family Family

4/10

Poor

04 Mar 2026

Elizabeth

I don't usually complain, but this was not great - it WAS clean, though. When we checked in, the clerk was on a personal call, and asked us to wait. 3-4 minutes later, we finally were taken care of. We got to our room (upstairs, no elevator and we're both in our 60s), one wall-mounted lamp didn't have a chord long enough to plug in anywhere. We tried calling, but the phone didn't work. We asked in the lobby about an extension chord and got a blank look. TV service was horrible! The guide channel showed lots of channels, but there was no way to directly select them on the remote and no instructions. They are apparently working on renovating the rooms, but we sure didn't get one that's been done.

Partner

2/10

Poor

04 Mar 2026

Guillermo

Don’t book here at all. There were roaches spiders. Place smelled like mold. I took video and picture of several cockroaches but I don’t know where to send them to. I usually don’t water my time to write a review because most places are ok and o can deal with them. This place was truly horrible. I definitely should get a refund disgusting place!

Partner

10/10

Exceptional

20 Feb 2026

FELIPE

Yes best room

Partner

10/10

Exceptional

09 Feb 2026

Bradley

Stayed for superbowl and it was a really good place. Very clean and good bed and pillows. Glad we stayed here. Thx

Leisure Friends

8/10

Excellent

05 Feb 2026

Clarc

It was fine, clean room, and a good breakfast.

Business

6/10

Pleasant

04 Feb 2026

Jacklyne

Room keys were faulty
Toilet wasn’t working but staff fixed it

10/10

Exceptional

03 Feb 2026

Jacqueline

Surprised how much I enjoyed it. Great value and price

2/10

Poor

01 Feb 2026

Daniel

Dirty loud music day and night no continental breakfast as promised

Business_and_leisure Self

2/10

Poor

21 Jan 2026

Simon

This place is a disaster. They gave me a room, the place was dirty and the main lights didn't work. I went back to request a different room and they gave me one where the shower didn't work. I went back told them to cancel my stay and they promised me they would take care of the refund and then they didn't. Miserable experience, will never stay there again.

Business Self

8/10

Excellent

04 Jan 2026

Jeff

Clean room, descent breakfast though coffee could have been better, friendly staff.

Leisure Family

10/10

Exceptional

29 Dec 2025

John

Very good

Business

2/10

Poor

29 Dec 2025

Luz

The bathroom toilet did not work the phone did not work the room was freezing

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

John

Very good breakfast and fresh and varied menu
Ample parking
Great location near freeway and food and restaurants and gas all accessible and near by

Business

10/10

Exceptional

15 Dec 2025

anthony

Yes everything was good 👍

Self

6/10

Pleasant

15 Dec 2025

Marina

There was hospital band hanging from the ironing board that was developing mold. The bed skirt had stains on them. It was a nice place to stay on a budget.

Friends_and_family Family

6/10

Pleasant

13 Dec 2025

Raymond

Fixed window problem right away. Clean. Door had hammer dents on door?
Curtains were shabby and difficult to close. Breakfast was nice. Lots of variety. Floors were clean.

Partner

2/10

Poor

13 Dec 2025

Vahram

I was room 231 and surrounding neighbors were blasting music, slamming doors and being loud all night.

Business Self

4/10

Poor

10 Dec 2025

Anju

Room was dirty; outlets; phone and tv were out of order or loose. Ants in the bathroom

Partner

10/10

Exceptional

08 Dec 2025

John

Parking was adequate
Just continental breakfast
Lots of elderly considerations
Big showers, grab bars, ramps, bath seats, toilet support handles etc
Excellent for elderly or handicapped persons
My mom 91

Business

4/10

Poor

01 Dec 2025

Mackenzie

Wasn’t the best experience overall. The room was quite large, but obviously dated and run down.

4/10

Poor

13 Nov 2025

Haydn

Breakfast has limited choice, the bread seems like they were exposed too long. Parking is free, that is plus point for them. The room is not sound proof, the fridge was alarming because it sounds like someone is snoring. Their towels were not clean enough. Shampoo, conditioner and body wash they put it to high that if you are too small you cannot reach them. We feel we were not safe in this place. I will not recommend this hotel

Partner

10/10

Exceptional

11 Nov 2025

Laurence

Very quiet, conveniently centralized location to the places I needed to go to.

Business_and_leisure Self

2/10

Poor

29 Oct 2025

Alasdair

The room was really dirty when I got there- even the bed was not clean

2/10

Poor

29 Oct 2025

Anthony

Broken down RV in the parking lot. Someone living out of a travel trailer who is probably paying the proprietor for the parking lot space. I had a feeling theres some shady stuff going on. Got to the room and it was musty and creepy. Ive never had the overwhelming sense of dread but something happened in room 229 at sole point, something terrible. The second i entered the room i could feel the negative energy - someone or multiple people have died in this room. I put my stuff on the bed and no sooner than laying my items down, i was out the door and found an extended stay. Should’ve booked elsewhere from the get-go but thats what i get for trying to save a buck. WOULD NOT recommend.

Business Self

10/10

Exceptional

27 Oct 2025

Zachary

First pulled in the outside looked a bit rough. But the room was very clean and the breakfast is very good. Breakfast area was very clean. Would stay again

8/10

Excellent

23 Oct 2025

Faleola

Love this place

Business_and_leisure Family

6/10

Pleasant

23 Oct 2025

George

Not a bad stay, but they were clearly in the middle of renovating the place. The view out of our window was that of a junk yard. Still felt safe and clean, but take care of your construction mess.

Leisure Family

6/10

Pleasant

21 Oct 2025

dave

Overnight for work

8/10

Excellent

20 Oct 2025

Traci

Breakfast was early nothing was out at 10am not even coffee, room was kind of remodel but not up to standards for bathroom sink bathroom had window no screen to open for ventilation........still had timer for heat lamp
Worked longs hours did not think to take pictures
Wish I did
Location was good

Business

8/10

Excellent

20 Oct 2025

Vanessa

Clean room

Leisure Family

4/10

Poor

16 Oct 2025

J Jesus

Exterior is dirty! Walkways and stairs haven’t been cleaned in years! Filthy dirty!!

Partner

6/10

Pleasant

12 Oct 2025

Constant

Clean room and very friendly staff

Partner

8/10

Excellent

10 Oct 2025

Wendy

Room was very clean and staff were friendly. Bathroom fixtures were old and rusty, paint on tiles, toilet super low. Definitely needed some upgrades

Leisure Family

10/10

Exceptional

09 Oct 2025

Monica

The area was perfect but there was little to no amenities that were available at the time so it was just only breakfast. The staff was nice like the front desk but no amenities like it was mentioned on the hotel description

Leisure Partner

4/10

Poor

04 Oct 2025

Alice

This place was a dump

Leisure Self

10/10

Exceptional

28 Sep 2025

Ying

Very impressed with cleanliness and quietness during evening. During the day, the property is renovating

10/10

Exceptional

27 Sep 2025

Gabriel

We love booking our employees to this Hotel. Front Desk and everyone are very friendly. Rooms are super clean. Great service guarantee.

Business

10/10

Exceptional

24 Sep 2025

LINDA K

Good location, accessible to freeways and city.
Very affordable with great staff, including breakfast and a pool.

Friends_and_family Family

10/10

Exceptional

15 Sep 2025

Cade

I was attending a concert at the shoreline amphitheater and found this place to be the only one under $200 for a night within a 10 minute drive of the theater. Check in was extremely easy and the staff were very kind. My room was spotless and I was pleasantly surprised by how comfortable the mattress was. I would definitely stay here again!

Leisure Self

10/10

Exceptional

15 Sep 2025

Alberto

Clean Room

Leisure Partner

8/10

Excellent

28 Aug 2025

Maria

This was ok for the price
Key card demagnetized ridiculously easy but at least they were nice about reactivating it
Breakfast was also good could have had more choices but what I did pick I liked
There should have also been more towels.
Bedding also seemed clean I still sprayed it down with lysol but it was clean and even smelled clean
They put me in a room near the garbage and the garbage was over flowing 😕
The outside grounds gave a bad vibe its VERY unkempt thats why I was so surprised by the cleanliness of the room

Leisure Family

4/10

Poor

26 Aug 2025

wendah

The staff in the dining area were rude. I didn’t know that the dining area opens at 730 on Sunday, I asked if I could sit at the dining table and they try old me rudely that they’re not open until 730 and it was 722 am. Once they opened the dining area, the lady in charge told us that make sure we only get 2 eggs per room, basically treating us (who were there early) as though we were going to steal hardbodies eggs.

2/10

Poor

26 Aug 2025

Melissa

The power was out from 8pm-we left @ 9am. Doors were slamming & people were yelling throughout the night. Traumatic experience. Do yourself a favor and pick another place to stay.

Leisure Family_with_children

10/10

Exceptional

16 Aug 2025

Georgina

Great service

6/10

Pleasant

13 Aug 2025

Cecelia

Staff was great. The pool area was not. Broken chairs, pool was dirty such a disappointment. Room was okay. The bathroom could have used a better cleaning and updating and the window had no screen. Overall it was fine for the 2 nights we stayed.

Leisure Family

10/10

Exceptional

09 Aug 2025

ALLISON

Always clean and great location. I've stayed at this hotel several times. The staff is super nice. Highly recommend!

Business_and_leisure Family

8/10

Excellent

07 Aug 2025

ernest

I like the location, view, room space & size; room was clean and comfortable. Quiet place and provide daily housekeeping. However Hotel outside condition was dated & poor and hallways somewhat dirty.

Self

2/10

Poor

04 Aug 2025

Verified traveler

Horrible hotel.

This Hotel is not what it seems in the pictures. The sauna didn't work, pool wasn't clean, very small gym and dirty. The window doesn't close so all trash and leaves come in from the outside. The Lady at the front desk was very rude no customer service at all. When it came to the room it was worse. The sheets were stained, there was hair in the shower still and the toilet was clogged. The phone in the room didn't even work I had to use my personal cell phone to contact the front desk when needed. The floor was stiicky as if it has not been properly mopped in a long time. Definitely not staying here again, pay that extra 100-200 and stay at a decent hotel.

Partner

4/10

Poor

04 Aug 2025

Joanne

Air conditional blows warm air. garbage all over the parking lot.

Leisure Family