Days Inn & Suites by Wyndham Sunnyvale

United States , San Jose - Silicon Valley - CA
SUNNYVALE, 504 Ross Drive
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100 reviews shown

4/10

Poor

21 Mar 2026

Roberto

Room smelled like cigarettes.
Key card interferes with cell phone and had to go to the “lobby” to get it fixed every time
Pillows are actually very comfortable though
Wouldn’t stay here again.

Business

6/10

Pleasant

20 Mar 2026

Carlos

It appears that there is a lot of construction to modernize the property which is much needed. The room was old, rundown and in need of updating. The staff member was helpful and quickly reprogrammed our room keys after they stopped working.

Friends_and_family Family

4/10

Poor

04 Mar 2026

Elizabeth

I don't usually complain, but this was not great - it WAS clean, though. When we checked in, the clerk was on a personal call, and asked us to wait. 3-4 minutes later, we finally were taken care of. We got to our room (upstairs, no elevator and we're both in our 60s), one wall-mounted lamp didn't have a chord long enough to plug in anywhere. We tried calling, but the phone didn't work. We asked in the lobby about an extension chord and got a blank look. TV service was horrible! The guide channel showed lots of channels, but there was no way to directly select them on the remote and no instructions. They are apparently working on renovating the rooms, but we sure didn't get one that's been done.

Partner

2/10

Poor

04 Mar 2026

Guillermo

Don’t book here at all. There were roaches spiders. Place smelled like mold. I took video and picture of several cockroaches but I don’t know where to send them to. I usually don’t water my time to write a review because most places are ok and o can deal with them. This place was truly horrible. I definitely should get a refund disgusting place!

Partner

10/10

Exceptional

20 Feb 2026

FELIPE

Yes best room

Partner

10/10

Exceptional

09 Feb 2026

Bradley

Stayed for superbowl and it was a really good place. Very clean and good bed and pillows. Glad we stayed here. Thx

Leisure Friends

8/10

Excellent

05 Feb 2026

Clarc

It was fine, clean room, and a good breakfast.

Business

6/10

Pleasant

04 Feb 2026

Jacklyne

Room keys were faulty
Toilet wasn’t working but staff fixed it

10/10

Exceptional

03 Feb 2026

Jacqueline

Surprised how much I enjoyed it. Great value and price

2/10

Poor

01 Feb 2026

Daniel

Dirty loud music day and night no continental breakfast as promised

Business_and_leisure Self

2/10

Poor

21 Jan 2026

Simon

This place is a disaster. They gave me a room, the place was dirty and the main lights didn't work. I went back to request a different room and they gave me one where the shower didn't work. I went back told them to cancel my stay and they promised me they would take care of the refund and then they didn't. Miserable experience, will never stay there again.

Business Self

8/10

Excellent

04 Jan 2026

Jeff

Clean room, descent breakfast though coffee could have been better, friendly staff.

Leisure Family

10/10

Exceptional

29 Dec 2025

John

Very good

Business

2/10

Poor

29 Dec 2025

Luz

The bathroom toilet did not work the phone did not work the room was freezing

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

John

Very good breakfast and fresh and varied menu
Ample parking
Great location near freeway and food and restaurants and gas all accessible and near by

Business

10/10

Exceptional

15 Dec 2025

anthony

Yes everything was good 👍

Self

6/10

Pleasant

15 Dec 2025

Marina

There was hospital band hanging from the ironing board that was developing mold. The bed skirt had stains on them. It was a nice place to stay on a budget.

Friends_and_family Family

6/10

Pleasant

13 Dec 2025

Raymond

Fixed window problem right away. Clean. Door had hammer dents on door?
Curtains were shabby and difficult to close. Breakfast was nice. Lots of variety. Floors were clean.

Partner

2/10

Poor

13 Dec 2025

Vahram

I was room 231 and surrounding neighbors were blasting music, slamming doors and being loud all night.

Business Self

4/10

Poor

10 Dec 2025

Anju

Room was dirty; outlets; phone and tv were out of order or loose. Ants in the bathroom

Partner

10/10

Exceptional

08 Dec 2025

John

Parking was adequate
Just continental breakfast
Lots of elderly considerations
Big showers, grab bars, ramps, bath seats, toilet support handles etc
Excellent for elderly or handicapped persons
My mom 91

Business

4/10

Poor

01 Dec 2025

Mackenzie

Wasn’t the best experience overall. The room was quite large, but obviously dated and run down.

4/10

Poor

13 Nov 2025

Haydn

Breakfast has limited choice, the bread seems like they were exposed too long. Parking is free, that is plus point for them. The room is not sound proof, the fridge was alarming because it sounds like someone is snoring. Their towels were not clean enough. Shampoo, conditioner and body wash they put it to high that if you are too small you cannot reach them. We feel we were not safe in this place. I will not recommend this hotel

Partner

10/10

Exceptional

11 Nov 2025

Laurence

Very quiet, conveniently centralized location to the places I needed to go to.

Business_and_leisure Self

2/10

Poor

29 Oct 2025

Alasdair

The room was really dirty when I got there- even the bed was not clean

2/10

Poor

29 Oct 2025

Anthony

Broken down RV in the parking lot. Someone living out of a travel trailer who is probably paying the proprietor for the parking lot space. I had a feeling theres some shady stuff going on. Got to the room and it was musty and creepy. Ive never had the overwhelming sense of dread but something happened in room 229 at sole point, something terrible. The second i entered the room i could feel the negative energy - someone or multiple people have died in this room. I put my stuff on the bed and no sooner than laying my items down, i was out the door and found an extended stay. Should’ve booked elsewhere from the get-go but thats what i get for trying to save a buck. WOULD NOT recommend.

Business Self

10/10

Exceptional

27 Oct 2025

Zachary

First pulled in the outside looked a bit rough. But the room was very clean and the breakfast is very good. Breakfast area was very clean. Would stay again

8/10

Excellent

23 Oct 2025

Faleola

Love this place

Business_and_leisure Family

6/10

Pleasant

23 Oct 2025

George

Not a bad stay, but they were clearly in the middle of renovating the place. The view out of our window was that of a junk yard. Still felt safe and clean, but take care of your construction mess.

Leisure Family

6/10

Pleasant

21 Oct 2025

dave

Overnight for work

8/10

Excellent

20 Oct 2025

Traci

Breakfast was early nothing was out at 10am not even coffee, room was kind of remodel but not up to standards for bathroom sink bathroom had window no screen to open for ventilation........still had timer for heat lamp
Worked longs hours did not think to take pictures
Wish I did
Location was good

Business

8/10

Excellent

20 Oct 2025

Vanessa

Clean room

Leisure Family

4/10

Poor

16 Oct 2025

J Jesus

Exterior is dirty! Walkways and stairs haven’t been cleaned in years! Filthy dirty!!

Partner

6/10

Pleasant

12 Oct 2025

Constant

Clean room and very friendly staff

Partner

8/10

Excellent

10 Oct 2025

Wendy

Room was very clean and staff were friendly. Bathroom fixtures were old and rusty, paint on tiles, toilet super low. Definitely needed some upgrades

Leisure Family

10/10

Exceptional

09 Oct 2025

Monica

The area was perfect but there was little to no amenities that were available at the time so it was just only breakfast. The staff was nice like the front desk but no amenities like it was mentioned on the hotel description

Leisure Partner

4/10

Poor

04 Oct 2025

Alice

This place was a dump

Leisure Self

10/10

Exceptional

28 Sep 2025

Ying

Very impressed with cleanliness and quietness during evening. During the day, the property is renovating

10/10

Exceptional

27 Sep 2025

Gabriel

We love booking our employees to this Hotel. Front Desk and everyone are very friendly. Rooms are super clean. Great service guarantee.

Business

10/10

Exceptional

24 Sep 2025

LINDA K

Good location, accessible to freeways and city.
Very affordable with great staff, including breakfast and a pool.

Friends_and_family Family

10/10

Exceptional

15 Sep 2025

Cade

I was attending a concert at the shoreline amphitheater and found this place to be the only one under $200 for a night within a 10 minute drive of the theater. Check in was extremely easy and the staff were very kind. My room was spotless and I was pleasantly surprised by how comfortable the mattress was. I would definitely stay here again!

Leisure Self

10/10

Exceptional

15 Sep 2025

Alberto

Clean Room

Leisure Partner

8/10

Excellent

28 Aug 2025

Maria

This was ok for the price
Key card demagnetized ridiculously easy but at least they were nice about reactivating it
Breakfast was also good could have had more choices but what I did pick I liked
There should have also been more towels.
Bedding also seemed clean I still sprayed it down with lysol but it was clean and even smelled clean
They put me in a room near the garbage and the garbage was over flowing 😕
The outside grounds gave a bad vibe its VERY unkempt thats why I was so surprised by the cleanliness of the room

Leisure Family

4/10

Poor

26 Aug 2025

wendah

The staff in the dining area were rude. I didn’t know that the dining area opens at 730 on Sunday, I asked if I could sit at the dining table and they try old me rudely that they’re not open until 730 and it was 722 am. Once they opened the dining area, the lady in charge told us that make sure we only get 2 eggs per room, basically treating us (who were there early) as though we were going to steal hardbodies eggs.

2/10

Poor

26 Aug 2025

Melissa

The power was out from 8pm-we left @ 9am. Doors were slamming & people were yelling throughout the night. Traumatic experience. Do yourself a favor and pick another place to stay.

Leisure Family_with_children

10/10

Exceptional

16 Aug 2025

Georgina

Great service

6/10

Pleasant

13 Aug 2025

Cecelia

Staff was great. The pool area was not. Broken chairs, pool was dirty such a disappointment. Room was okay. The bathroom could have used a better cleaning and updating and the window had no screen. Overall it was fine for the 2 nights we stayed.

Leisure Family

10/10

Exceptional

09 Aug 2025

ALLISON

Always clean and great location. I've stayed at this hotel several times. The staff is super nice. Highly recommend!

Business_and_leisure Family

8/10

Excellent

07 Aug 2025

ernest

I like the location, view, room space & size; room was clean and comfortable. Quiet place and provide daily housekeeping. However Hotel outside condition was dated & poor and hallways somewhat dirty.

Self

2/10

Poor

04 Aug 2025

Verified traveler

Horrible hotel.

This Hotel is not what it seems in the pictures. The sauna didn't work, pool wasn't clean, very small gym and dirty. The window doesn't close so all trash and leaves come in from the outside. The Lady at the front desk was very rude no customer service at all. When it came to the room it was worse. The sheets were stained, there was hair in the shower still and the toilet was clogged. The phone in the room didn't even work I had to use my personal cell phone to contact the front desk when needed. The floor was stiicky as if it has not been properly mopped in a long time. Definitely not staying here again, pay that extra 100-200 and stay at a decent hotel.

Partner

4/10

Poor

04 Aug 2025

Joanne

Air conditional blows warm air. garbage all over the parking lot.

Leisure Family

2/10

Poor

02 Aug 2025

Verified traveler

When we arrived we checked in and went to one of our rooms and it had not been cleaned. I called the front desk and they changed the bedding and picked up the bathroom while staff was speaking in Spanish about myself and friends. Then proceeded to tell me they had just cleaned it and someone must have a key.

Friends_and_family Friends

2/10

Poor

02 Aug 2025

Janae L.

Very old and run down. Room smelled of smoke. Nothing like pictures. Way over priced.

Family

6/10

Pleasant

31 Jul 2025

Verified traveler

Choose a hotel that is in better condition 😔😔

The hotel staff was not the friendliest the hotel is very run down the buildings and the inside of the rooms need to be updated there is a lot of space when the doors close on the rooms the curtains in the room had holes in them and our air conditioner was falling apart literally!!

Friends_and_family Family

8/10

Excellent

23 Jul 2025

Amit

Rooms were clean, couple of thing

Friends_and_family Family

6/10

Pleasant

11 Jul 2025

Albert

There is a water leaking in the bathroom everytime you flush the toilet.
Housekeeping is bad. I told them not to clean my room and when I came back after breakfast less than an hour, the curtain on my room is wide open, collect the used towel hanging but never replace. Also, they come to your room knocking as early as 730

Business Self

4/10

Poor

02 Jul 2025

Deborah

Needs improvement

Hot water was out. The breakfast left a lot to be desired. Staff was not helpful.

Friends_and_family Family

6/10

Pleasant

30 Jun 2025

Thomas

Not a clean property and did not feel safe.

Leisure Family

8/10

Excellent

27 Jun 2025

Marvin

The staff was

2/10

Poor

25 Jun 2025

christopher

Scummy neighborhood, dirty room

Leisure Family

2/10

Poor

23 Jun 2025

william

Staff was rude

Leisure Self

6/10

Pleasant

23 Jun 2025

Jeff

The breakfast here did not include any eggs or bacon or sausage it was just waffles bread and muffins and some cereal kind of expected some eggs or something like that but overall it was fine for the price

Leisure Family

6/10

Pleasant

23 Jun 2025

Jayne

The room was average. The bed was comfortable. The outlets and TV did not work well. We got certain stations on the TV. The hot water in the shower worked sometimes. The shower head in the wall was not fulling drilled in properly so it was sticking out. There was only shower curtain not a shower liner. The pool was clean and refreshing. The breakfast was average. There needs to be more options. The hotel seemed outdated from the outside.

Friends_and_family Family

4/10

Poor

18 Jun 2025

Ramiro

not hot water all the time

Leisure Family

10/10

Exceptional

15 Jun 2025

Jose

Excellent location

Leisure Family

4/10

Poor

10 Jun 2025

John

First 5 minutes in rooms.....cockroaches.....need I say more.
Rooms....old and funky smelling.
Needs major overhaul.

Friends_and_family Family

10/10

Exceptional

07 Jun 2025

Felix

Place is nice and staff were friendly

Self

6/10

Pleasant

06 Jun 2025

Webster

My stay was pretty loud, banging during the night. Staff was friendly, room was clean but smelled like cigar the whole time i was there.

Business Self

8/10

Excellent

06 Jun 2025

Yvette

Not a lot of frills, but when I travel for business I just need a clean, safe place to sleep. Very affordable for the area, close to area freeways, and it’s a quick drive to SJC Airport.

Business

6/10

Pleasant

03 Jun 2025

Scott

Just a room nothing fancy

Friends_and_family Family

10/10

Exceptional

31 May 2025

Brandon

Good

2/10

Poor

30 May 2025

ALEJANDRA

When we arrived and got our key cards not once did they tell us we would have issues opening a door! Opening the door! After you insert and remove card the door handle goes and then down! If you did it any other way the door won’t open. The room was completely dirty. The only thing clean were the beds. After I cleaned we were able to drop our stuff down. They had a small fridge which didn’t work and it smelled so bad! We didn’t use it. The shower faucet was loose and water dripped all night. This place is in need a new look! Everything is outdated and abused. They have a sign that reads no smoking and if we’re to smoke do it 25 feet away from the property. No one listened to that! We had smokers right outside our door and the room smelled so bad. Never , ever staying here again!

Leisure Family_with_children

6/10

Pleasant

23 May 2025

Andrela

Staff were friendly and helpful. Unfortunately, the property is on the older side so the flooring was torn is some places. Also, so many spiders in the bathroom and I believe I saw a roach crawling underneath the a/c unit

Business Partner

6/10

Pleasant

21 May 2025

paul

The room next to me had a water leak that crossed over to my room. Very noisy at night either from renters having parties in the parking lot or in the adjoining rooms.

Business Self

2/10

Poor

20 May 2025

Jennifer

I was terrified so i left.

Business Self

2/10

Poor

14 May 2025

Burt

This is by far the worse place I have ever stayed.....first of all I couldn't understand the desk clerk....he was not clean shaven and looked shambles, the room was fair but the t.v.didnt work,when I called the front desk he stated there was nothing he could do about it...the toilet ran all night, the street noise was awful, and the most uncomfortable mattress I've ever slept on...I will never book another room with you or Wyndham again !!!

Business_and_leisure Partner

2/10

Poor

09 May 2025

Sal

Didn't like anything. The floors in a condemned state, all the fixtures were loose and falling apart. Plus the counter help was super rude and disrespectful. The sink fixtures were hard operate because the handles were loose and ready to fall off both in the shower and sink. Windows would very hard to close. The bath room window was hard to close the lock handle was coming off. I could go on but what good would it do. I know you people won't do anything about it.

Business Self

10/10

Exceptional

07 May 2025

Gordon

Clean budget motel

Leisure Self

8/10

Excellent

06 May 2025

Alexandr

Staff were nice

Business

10/10

Exceptional

23 Apr 2025

ALLISON

Always a nice stay. Great location. Room clean. Highly recommend.

Business_and_leisure Family

2/10

Poor

17 Apr 2025

Diana

Worst hotel stay ever!! Front desk was so rude, she gave the wrong code to the TV and when we asked a worker for help he said he’d come by and never did so no TV entire time. The pool was locked, the linens had burns through them. And the toilet seat was cracked. No breakfast was available it was just complete garbage. I will never come to another Wyndham or days inn motel again. The entire staff was rude and we felt disregarded and disrespected and felt that it was discriminatory.

Business Family_with_children

10/10

Exceptional

14 Apr 2025

Salamat

All good, thanks

6/10

Pleasant

06 Apr 2025

Michael

Solid choice for a economic stay...no frills rooms are outdated decor...but clean...

10/10

Exceptional

03 Apr 2025

Joseph

Convenient place

Business Self

10/10

Exceptional

26 Mar 2025

Wilbert

People above us was up around 1 am running around for some reason but that had notthing to do with the hotel

Business Family

6/10

Pleasant

06 Mar 2025

Heidi

The most pool & hot tub were not available
No breakfast
Bathroom was fully stocked but shower walls not cleaned and linen not fresh

Leisure

8/10

Excellent

26 Feb 2025

Steven

The room was very nice, but a staff member was using toe room next door. She had a mouth on her

Business Partner

6/10

Pleasant

21 Feb 2025

James

The AC/Heater did not work in my room. It was not too cold that night so not a big deal. There were two spiders in the bathroom. One on the window and one in the shower the next morning. The floors looked new, hardwood laminate, not carpet. Breakfast was a let down, Cheerios and some oatmeal packets. There was a waffle maker. It is across the parking lot from the Turkish BBQ which was good food.

Business Self

2/10

Poor

18 Feb 2025

Donna

Awful

Checking in was a nightmare....first I was given a handicap room which I did not need. Went back to the desk and the clerk didn't seem to know what a \"handicap\" room was. I told him to give me a \"regular\" room so that someone who might need the handicap room could have it. He then proceeded to give me 3 different keys to 3 different rooms. The rooms WOULD NOT OPEN.....he then came with me telling me he would \"show me how to open the room\". I am 74 years old and I know how to open a hotel room if the key works.He then walked down and opened the 4 th room with trouble with the key. Beyond frustrating and beyond rude.

Business

4/10

Poor

18 Feb 2025

Jack

We checked in last night. The toilet was plugged, I ended up going to the front desk to get a plunger. Some lights were burnt out and the room could use a good cleaning. We probably should have left but it was a long day.

Business Family

2/10

Poor

12 Feb 2025

Cheyenne

Asked about a pack n play over the phone prior to visit and was told they had one for use and at check in told me they didn’t have one at their property.

Leisure Family_with_children

4/10

Poor

02 Feb 2025

blaize

No hot water

No hot water!

Business

4/10

Poor

31 Jan 2025

Puneet

Photos were a bit misleading

Business Self

10/10

Exceptional

31 Jan 2025

Verified traveler

Work trip

Big property lots of parking

Business

8/10

Excellent

27 Jan 2025

Lei

The price/performance is quite high and the room is in decent shape. Breakfast is provided but very simple.

We ran into 3 days without hot water as the water heater was broken and it wasn't fixed by the time we left.

The service is so-so.

Leisure Family

8/10

Excellent

27 Jan 2025

Denis N

Hotel was a bit old looking, but clean and comfortable. Staff and breakfast were good.

Business

10/10

Exceptional

25 Jan 2025

Steven

Great

Business Self

10/10

Exceptional

16 Jan 2025

ALLISON

Great value. Location

Business Family

6/10

Pleasant

15 Jan 2025

The person above me kept running in the room all night

Business Family

4/10

Poor

01 Jan 2025

Verified traveler

Yeah...no

Days Inn in Sunnyvale was conveniently located near light rail (Lockheed Station) and Google Cloud campus. The hotel exterior was dirty and not well-kept. The room was generally clean, but very dated. We had to avoid the same sticky spills in the hall and a gross sock lying right next to a filthy, broken garbage can both days. In the room, there was evidence of water damage in the floors with buckled laminate wood, the bed skirt was filthy (layers of stains as if it had never been washed and evidence of a variety of liquid spills), and the heater was so extremely loud that we had to sleep in the cold or not sleep at all. Housekeeping knocked at 8:30 am to clean the room...what!?! Had we not pre-paid, we would have bailed on this hotel.

Partner