Name: Hotel Zico, Bw Signature Collection
Address: 200 E El Camino Real, Mountain View, 94040, US

10/10

Exceptional

21 Jul 2026

Aaron

Room was super clean and updated. Plenty of towels. Clean bathroom and great amenities. The continental breakfast was awesome. Smooth checkout.

Friends

8/10

Excellent

21 Jul 2026

adam

very cozy

Business

10/10

Exceptional

17 Jul 2026

Judith

The breakfast was generous and good. The staff very helpful and kind. I like the Greek vibe.

Family

10/10

Exceptional

14 Jul 2026

Tamra

Such a cute & unique hotel. We loved the architecture, decor, & vibes. The staff was sweet & kind, the room was very clean and had special touches like slippers & a sleep mask. Breakfast was delicious & had a lot of options. Highly recommend!!

Partner

10/10

Exceptional

14 Jul 2026

Adol

El hotel super lindo, muy confortable y acogedor, los empleados muy amaables, muy centrico, todo cerca, caminando. El desayuno increible!!! un desayuno completo incluido!!! Suuper recomendado!!!

Friends_and_family Friends

8/10

Excellent

13 Jul 2026

Michael

Nice hotel, but super noisy from 101 traffic.

Self

10/10

Exceptional

10 Jul 2026

erick

Easy check in very clean rooms and really quiet

Family_with_children

10/10

Exceptional

07 Jul 2026

Garret

The staff were super accommodating and friendly. The room was clean, comfortable, and had everything you'd ever need! The complimentary breakfast was a great touch as well. If I were to stay in the South Bay again, I would definitely stay here.

Family

10/10

Exceptional

06 Jul 2026

William

A wonderful and beautiful place to stay, the staff was warm to welcome us. Will book again next time we are in the area.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

adam

good

Business

10/10

Exceptional

06 Jul 2026

Marina

The hotel was clean. The other reviews mentioned a pool, but I was told there was no pool so I’m disappointed. The staff was nice. The breakfast was disappointing. The parking was great. For the price, I kinda expected more. Most hotels have a pool. There wasn’t a lot of options for breakfast and the food was bland.

Family

10/10

Exceptional

04 Jul 2026

Scott

A unique place to stay. In the day and age of “sterile” hotels that all look the same, the Hotel Zico is quite unique. Colorful, clean and friendly. Great beds, and an awesome breakfast!

Partner

8/10

Excellent

02 Jul 2026

Ayalsew

VERY. GOOD. SIMPLE AND NICE. Almost no outside noise. For people who really value quietness. when they sleep is very ideal.

Family_with_children

6/10

Pleasant

29 Jun 2026

Walt

Called for directions. Staff had issues on directions. Bugs crawling in bathroom floor and vanity light switches not working properly eggs were cold silverware was dirty

Self

8/10

Excellent

26 Jun 2026

Meredith

Easy to get to and very nice place to stay. I liked the coffee and tea in the lobby

Partner

10/10

Exceptional

20 Jun 2026

Sundar

Their Breakfast bar had healthy stuff and the staff are very friendly. I also liked the free bike rental that they offer which was pretty nice!

Family

6/10

Pleasant

17 Jun 2026

Miguel

I was in the area for a wedding with my elderly mother, booked last minute. The staff were nice and helpful. A few issues with our stay; the lights in the restroom have sensors and extremely bright. In addition, the door to the restroom is just a sliding piece of wood on a rail, therefore not giving you privacy, other people can see into it. People smoking in the path way by the entrance and the internet was out. I will not be staying there again.

Family

8/10

Excellent

13 Jun 2026

Emily

Always up kept nicely and front desk super nice. Breakfast is decent, the oatmeal is always on point!

Self

6/10

Pleasant

11 Jun 2026

Christine

Breakfast horrible...it's a no grill hotel if you need a place to crash ....but it's pretty basic

8/10

Excellent

09 Jun 2026

Verified traveler

Excellent Breakfast! Parking was easy. The beds were very comfortable. This hotel is in complete contrast to others nearby. Our only issue was that the signage was easy to miss.

Family_with_children

8/10

Excellent

07 Jun 2026

Shannon

While the desk clerk was really great, there were some major drawbacks, starting with inaccessibility from the south bound lane of El Camino. You must take a very tricky series of on and off ramps to a freeway before getting to the right side where there is just one entrance and exit to the hotel. The office and lobby are very distant from parking area. Lastly, for a party of three adults, we had only one chair to sit on in the room. Awkward and uncomfortable. However, the rates were reasonable and the breakfast was very good.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Scott

Overall, good value for money. Stayed for a weekend with the family as it was convenient location for activities.

Room was clean and updated. Issues with “water pressure” in the shower head confirmed. It’s not actually the water pressure but the fact that they use huge “waterfall” shower heads that spread out too much. Also, need to fix the issue with motion sensor lights coming on in the middle of the night. Ended up covering the sensor with electrical tape to solve the issue.

Breakfast was good (scrambles, burritos, and espresso coffee machine) so long as you got there early enough when it was first served. Otherwise, it tended to dry out.

Only major issue is that homeless people tended to wander the property and use the patio space or tried to use outlets in the lobby when no desk staff was on call (automated kiosk).

Family

8/10

Excellent

02 Jun 2026

ophelia

Breakfast was good and the room was clean and great parkign.

Friends

6/10

Pleasant

26 May 2026

Makiko

Room was clean and bed was comfortable.
Water pressure for shower was weak.
We can hear the footsteps from upstairs really loud. Breakfast has limited choice but it was good enough.

Friends

8/10

Excellent

24 May 2026

L. Vilette

Difficult to drive right and confused where to find a way.

Family

10/10

Exceptional

24 May 2026

Kieran

Everything about this hotel was perfect for our stay. Such a convenient location if you’re traveling to Stanford or San Jose, about an hour and some change from San Fransisco. The continental breakfast was perfect for us!! They even had different, unique, warm items every morning. Our first morning it was a breakfast burrito, the second it was a Greek egg scramble. Parking was also free, and had optional garage parking which locks at night (though we parked out in the open and had no troubles). My only complaint is that the shower water pressure was horrible, but it got the job done. I still would stay here again a million times.

Friends_and_family Friends

10/10

Exceptional

21 May 2026

Lan

Very clean and breakfast is very good too.

Self

8/10

Excellent

20 May 2026

Suzana

The hotel was good: but did not like the shower head.

Family

10/10

Exceptional

20 May 2026

Michele

Location was clean and offered a nice room with amenities

Friends_and_family Family

8/10

Excellent

18 May 2026

Sara

Difficult to find. Can only be accessed by northbound El Camino Real. Tight and inadequate parking spaces. Croissants are bread shaped like croissants! Single bath towel.
Mattress comfortable but need warmer duvet.

Self

10/10

Exceptional

18 May 2026

cecilia

Was pleasantly surprised with this hotel. I went to a concert in the area and just needed a place to sleep, but I would 100% come back to stay multiple nights. Very clean, free parking, breakfast until 9:30, modern room design, complimentary sleep mask and slippers, and not to mention the friendly staff? wish I could give 6 stars.

Friends

10/10

Exceptional

17 May 2026

Italy

The only drawback is the road noise when outside your room. The property is so lovely and inviting, lush with water fountains and outdoor living spaces.
Amenities were first class, rooms spacious and beds comfy. Decor a bit dated but interesting. Overall a gem especially for the price and convenience.

Partner

10/10

Exceptional

16 May 2026

Maybelle Joy

The room is like resort style. Staff is great. Lots of parking. The breakfast is good but not so much variety.

Partner

10/10

Exceptional

11 May 2026

Betty

Everything was great. Loved the decor!

Self

6/10

Pleasant

11 May 2026

Prachi

Room was not updated. Room was not cleaned at all for 4 days. There was no water given to guests after spending $700 for 4 days. There was not even a shower cap available when requested from staff. They do not have the basic amenities for guests. Too much highway noise as well. When I checked in, there was no front desk staff due to shift change. No security available either.

Friends_and_family Family

8/10

Excellent

04 May 2026

Hilda Diahann

The beds were a bit uncomfortable.

Partner

6/10

Pleasant

26 Apr 2026

Niki

We recently stayed 4 nights at Hotel Zico. The hotel was adequate for our needs. I have never stayed at a hotel where housekeeping only happens every three days, I found that curious and disappointing. I normally leave a tip for the housekeepers based on the number of nights I stay but they only visited our room once. I’m fine reusing my towels etc but a tidy up of the room and bed making would have improved the stay.
Location is great but be warned if you are a light sleeper, it’s right next to the freeway.
Breakfast was good

Family

8/10

Excellent

14 Apr 2026

Albert

Request in advance for any additional towels or cleaning the room. I requested my room to be cleaned the staff said they are at capacity then I said just replace the towels. When I came back around midnight, my room was not cleaned nor towels has been replaced

Self

10/10

Exceptional

14 Apr 2026

Betsy

Breakfast was very nice. Staff is friendly.

10/10

Exceptional

13 Apr 2026

Rajagopalan

Renovated rooms, bright and white. Brand new flooring and fixtures. Very thoughtful lighting. Excellent choices for breakfast. Gourmet coffee machine at breakfast.

Self

10/10

Exceptional

12 Apr 2026

Sierra

The continental breakfast was amazing. I loved the greek breakfast burrito and the lattes. The outside was a tad dated but the rooms were really nice and updated. Bathroom was super clean. Small but clean fitness space. Laundry onsite which I needed.

Self

8/10

Excellent

10 Apr 2026

Tiffany

Yes

Partner

10/10

Exceptional

07 Apr 2026

Sandy

Super clean room, great sitting area, parking garage

10/10

Exceptional

06 Apr 2026

Beatrice

Breakfast is more than continental - yogurt, hot oatmeal, cappucino/latte machine, greek egg wrap, fresh fruit.
Rooms have been refreshed and include microwave, fridge, nespresso machines.
Staff was great about booking a return to Zico and then canceling it when plans changed. Left an item for pickup from front desk at checkout - went smoothly.

Partner

4/10

Poor

03 Apr 2026

Kathryn

For starters, be aware that the driveway entrance is little tricky to find, especially at night.The hotel itself is nicely landscaped and the rooms are clean & cute. The front desk lady at night was really sweet. The problem occurred when, before a day of in person meetings, at 5:30am, I discovered that my shower did not work at all. I texted & got a polite response, then I mentioned it to 2 staff members at the front desk. Nothing happened. I ended up going to my meetings without a needed shower. When I returned in the late afternoon, the shower was still not working. At all. The gentleman at the front desk was polite & kind, but did not suggest moving me to another room or offer to have an engineer fix the problem. I checked out early & went to another hotel. I was out 2 days unused room days because I’d booked through Expedia. The hotel is cute & comfortable, if you don’t need to shower, go for it.

Self

10/10

Exceptional

03 Apr 2026

JongHo

The staff was very friendly and helpful.

8/10

Excellent

28 Mar 2026

Cheryl

Updated room that had everything I needed, microwave, fridge, coffee in room. Bed was comfy and bathroom shower was large with good water pressure.

Self

6/10

Pleasant

26 Mar 2026

Dietmar

Cleaning of room only after several requests

Partner

10/10

Exceptional

24 Mar 2026

Margarito

Clean, quiet, excellent continental breakfast, very friendly staff and conveniently located.

10/10

Exceptional

22 Mar 2026

Malak

I stayed one night here because I was in the area for work, I enjoyed my stay and the amenities. Cute hotel.

Self

10/10

Exceptional

22 Mar 2026

Charles

Nice welcome. Pleasantly pleased. Lovely staff. Newly renovated room. Good breakfast. Thank you. We'll see you soon.

Partner

2/10

Poor

16 Mar 2026

Vanessa

Very disappointing stay overall. The only positives were free parking and continental breakfast, but the breakfast options were minimal and most of the bagels and croissants were stale. The hotel also has very poor sound insulation as we could hear carts and people talking in the hallway throughout the night.

The biggest issue was the staff and housekeeping. Front desk employees were not friendly or helpful, and when I asked for extra towels I was told I had to bring my dirty towels down to exchange them, which seemed unusual and inconvenient. Housekeeping was also inconsistent. I stayed three nights and the room wasn’t cleaned until the last night despite being told it would be done earlier. When I asked for an extra blanket and pillow, the housekeeper made it seem like a major inconvenience.

Overall, the lack of helpful service, noise issues, and inconsistent housekeeping made this a frustrating stay. I would not stay here again.

Partner

8/10

Excellent

11 Mar 2026

Lorena

Staff was friendly, room was clean, and property was well lit at night.
I was in a room, close to freeway, so freeway noise woke me up 2 times. But hotel was very quiet and peaceful.

Self

10/10

Exceptional

09 Mar 2026

Roderick

Quick, one night stay. Everything was great!

10/10

Exceptional

08 Mar 2026

Fernando Omar

Great stay at this hotel. Free continental breakfast (egg burritos, hard boiled eggs, oatmeal, yogurt, bread, coffee/tea/juice...) was great. The only drawback was the room was not completely cleaned up (there was food leftover in small refrigerator and some personal makeup items left by previous guests), and the room was not cleaned up after our first night (we stayed 2 nights). But other than that, I really enjoyed my stay at this hotel, closed to lots of shopping areas and closed to the freeway (some might view this an issue, but not me).

Family

10/10

Exceptional

06 Mar 2026

Carrie

Very clean . It was a bit noisy at night. But I will stay here again. I love the shower slippers! Overall, it was more impressive than it looks online!

Self

10/10

Exceptional

03 Mar 2026

Juan

Clean room friendly staff

8/10

Excellent

27 Feb 2026

Paul

Staff was courteous

8/10

Excellent

27 Feb 2026

Albert

cleanliness

Self

10/10

Exceptional

23 Feb 2026

Jianbo

Brand new room! Super Clean!

Family_with_children

10/10

Exceptional

23 Feb 2026

Sandy

Perfect has parking garage and Nespresso coffee

10/10

Exceptional

22 Feb 2026

Kenny

very good hotel. for a cheap price as well

10/10

Exceptional

17 Feb 2026

Rebecca

Clean, warm and wine hour

6/10

Pleasant

12 Feb 2026

Desmond

I like that hotel as an affordable option in Mountain View. My room was clean but there was no place in the room to hang my clothes. There was only a dresser, which isn't great for suits and dress pants. The owners should consider having closets and hangers in all rooms.

Business

10/10

Exceptional

11 Feb 2026

Raymond

Great Room, very clean. Staff was excellent

Business Self

6/10

Pleasant

06 Feb 2026

Oliver

Hotel and room were in acceptable condition but showing age and lack of maintenance throughout.

Terrible noise insulation for the rooms, expect to hear everything in the hallway and parking lot and need ear plugs.

Staff are kind and capable.

Business

8/10

Excellent

03 Feb 2026

Li

The hotel was clean and tidy, but the beds and blankets were uncomfortable. I stayed two nights, and the room wasn't cleaned until I left. Doesn't the hotel have housekeeping services?

Business_and_leisure

10/10

Exceptional

31 Jan 2026

Alice

Clean room ,staff

Partner

10/10

Exceptional

26 Jan 2026

Corina

I was extremely impressed with this charming hotel. The hotel has been remodeled and is very clean. The decor is simple, yet elegant. All of the staff were very friendly, and check-in was quick and easy. I like that it is a smaller hotel. It is the quietest hotel I have ever stayed in! I did not hear traffic noise, nor did I hear a lot of noise from the hallway or adjacent rooms from other guests. My room had been remodeled with all sorts of upgrades, including a heated and lighted bathroom mirror, can lighting with automatic sensors and dimers. Bedside lamps had been replaced with overhead hanging lamps that had dimmer switches as well. There was flooring throughout instead of carpet, which I like because you can see if it is actually clean or not. This room did not have a closet or anything to hang clothes on. However, I did not need this emenity. The room had the standard desk, dresser, coffee maker, microwave, mini-fridge, and beside tables. The room was also missing a clock, but I had my phone so it was not an inconvenience for me. The bed was on the firmer side and the pillows were a little flatter than I expected. They provided a continental breakfast with the basics. They did have small breakfast burritos which were very tasty. I loved the self-serve espresso machine that ground fresh beans! It was nice not having to go out for a mocha. They had regular coffee too, along with coffee in the room. The dining area was very clean and super cute. I would stay here again.

Friends_and_family Friends

10/10

Exceptional

21 Jan 2026

Andrea

The staff was friendly and accommodating. Garage parking was available. The room was spacious and clean, with a remodeled bathroom. Would definitely stay at this hotel again!

Self

6/10

Pleasant

15 Jan 2026

Nectalis

It was decent to say the least. The breakfast was minimal.

Leisure Partner

8/10

Excellent

14 Jan 2026

Crystal

The room was spacious, clean and comfortable. My only complaint is that they need to replace the pillows. The ones in my room were thin and hard.

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Jaideep H

Staff was great, room was very clean, room was modern. The on

8/10

Excellent

07 Jan 2026

Davey

This is a great hotel. It’s nice, it’s clean, and it’s not too far from the hospital. I’ve been here multiple times, but this time around wasn’t the best. The tv in my room wasn’t connected, the tissue box cover in the bathroom had smudges of something yellow, and the front desk staff wasn’t very personable. I said hi, how are you, and she didn’t even say hi back. Just asked for ID and credit card. Despite this I will still return because this was only one bad experience.

8/10

Excellent

28 Dec 2025

George

Been coming here for years. It’s at it best now. Any tips how I can get a lower price on weekdays.

10/10

Exceptional

27 Dec 2025

George

Everyone and everything was great..

Leisure Self

10/10

Exceptional

23 Dec 2025

Brandie

Yes

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Michael L

Very friendly and fast check-in

Business_and_leisure Self

10/10

Exceptional

15 Dec 2025

Jason

First time staying at this hotel. It was enjoyable, and I don't have any complaints. I plan on staying here in the future.

Business

8/10

Excellent

15 Dec 2025

Barbara

The staff members were pleasant and helpful, the room was clean, and the rainhead shower was great. However, the room had no closets at all, and the one bedside light was unreliable.

4/10

Poor

12 Dec 2025

Christopher

There is no sound attenuation between floors. I am usually a sound sleeper and not particularly sensitive to noise, but I could hear every footstep of the guest in the room above me at 3:45 in the morning and it sounded as if they were stomping around, though I expect they were just walking. This continued for more than one night and interrupted my sleep. I have never experienced that at a hotel before.

Business Self

10/10

Exceptional

09 Dec 2025

vicki

staff was great, nice room

Business_and_leisure Partner

10/10

Exceptional

30 Nov 2025

Liekina

Staff is friendly and fast check in. Beds are comfortable and clean.

Partner

10/10

Exceptional

29 Nov 2025

Ashley

Clean nice elegant style room

Business Self

4/10

Poor

16 Nov 2025

Rosa M

Room, The carpet was very dirty and had very visible stains spots, it smelled of damp, and the ceiling at the entrance to the bathroom looked damp. There was an armchair and a desk chair which also showed stains

Business

10/10

Exceptional

14 Nov 2025

Nevin

great location.

Business

8/10

Excellent

14 Nov 2025

Jeniffer

Reading other reviews are funny.
There was NO limit or holding back on towels at all! We had 2 bath towels and more were offered when asked.
The pictures online are VERY deceptive but it was clean and the staff was kind at check in.
There is a CVS with everything u can imagine 2 blocks away and is open 24 hours.
For the price and location, we would stay there again!

6/10

Pleasant

13 Nov 2025

Kristyn

walls are very thin. Room cleanliness could be improved.

Business Friends

8/10

Excellent

13 Nov 2025

Mary

Location was great for us. Room was clean but not remodeled like the others. Not enough blankets in the beds.

8/10

Excellent

11 Nov 2025

Fuguo

The hotel is under construction. Lots of noise from upstairs and the next room. Terrible breakfast...

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

Kevin

Staff pleasant, room really comfortable, conducive to working, nice amenities, “continental “ breakfast was more than just pastries but also delicious breakfast wraps.

Business Self

8/10

Excellent

26 Oct 2025

jessica

Great hotel for the price.

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

William

Good food and good service.

10/10

Exceptional

23 Oct 2025

Margaret

Nice hotel breakfast good

Friends_and_family Family

6/10

Pleasant

21 Oct 2025

Neil

Parking was good, very very dated and tired room. It was on the cheaper end end but not somewhere I would choose to stay again.

Business

2/10

Poor

18 Oct 2025

Matthew

Terrible quality, I thought I was going to get pink

2/10

Poor

18 Oct 2025

Raveendra Reddy

Terrible Experience – Never Staying Here Again

Our stay at this hotel was extremely disappointing. The staff were rude and completely unhelpful whenever we raised concerns. There was no running water between 11 AM and 4 PM, which was unacceptable for any hotel, let alone one that claims to offer good service.

To make things worse, the hotel was noisy all day due to ongoing construction — impossible to relax or even get a decent night’s sleep. Instead of apologizing or offering any solution, the staff just brushed it off.

Overall, it was a frustrating and unpleasant experience. Definitely not worth the money and I would strongly advise others to look elsewhere.

Business

10/10

Exceptional

17 Oct 2025

Michael and Robin

Great

Friends_and_family Friends

2/10

Poor

16 Oct 2025

Lynette

Customer service is lacking. After a late meeting, I arrived to my room at about 11:30pm to discover my key no longer worked. I went to front desk where I saw the staff there asking the 2 gentlemen in the lobby how she can help them, when it came to me I was told she needed to

10/10

Exceptional

15 Oct 2025

Leonard

All around a pleasant stay