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Holiday Inn Express Mountain View - S Palo Alto

San Jose - Silicon Valley - CA · United States

1561 West El Camino RealView location

8.8/10Excellent579 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Location8.4/108.4
Neighborhood8.8/108.8
Value7.4/107.4
Amenities8.6/108.6
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  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Mountain View - S Palo Alto

Located in the heart of Silicon Valley, the Holiday Inn Express Mountain View South Palo Alto offers convenient access to major routes including US-101, I-280, and CA-85/237.

Just 10 miles from Norman Y. Mineta San Jose International Airport (SJC) and close to public transit, including the Castro Street Light Rail Station and Caltrain, this hotel is ideal for both business and leisure travelers.

Nearby attractions include California's Great America, Moffett Field, Stanford University, and the Winchester Mystery House. Guests can enjoy complimentary high-speed internet access, a 42' LED Smart TV with over 100 HD channels, and well-appointed rooms. A variety of restaurants and cocktail lounges are within walking distance.

Whether visiting Google, Facebook, or exploring Silicon Valley, this hotel meets your lodging needs.

Read more about this hotelShow less

With a stay at Holiday Inn Express Mountain View - S Palo Alto by IHG, you'll be centrally located in Mountain View, a 1-minute drive from Silicon Valley and 9 minutes from Stanford University.

This hotel is 7.6 mi (12.3 km) from Levi's Stadium and 11.4 mi (18.4 km) from Winchester Mystery House. Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed.

Wired and wireless internet access is complimentary, while 40-inch LED televisions with satellite programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests arriving after 11 PM must use the phone or doorbell at the front door.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Rollaway bed fee: USD 30.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Silicon Valley 0.1 km / 0.1 mi
Mountain View Center for the Performing Arts 1.3 km / 0.8 mi
San Andreas Fault Trail 1.6 km / 1 mi
San Antonio Shopping Center 2.6 km / 1.6 mi
NASA Ames Visitor Center 3.1 km / 1.9 mi
El Camino Hospital 3.2 km / 2 mi
Computer History Museum 3.7 km / 2.3 mi
NASA Ames Research 4 km / 2.5 mi
Shoreline Park 4.7 km / 2.9 mi
Moffett Federal Airfield 5 km / 3.1 mi
Shoreline Amphitheatre 5.2 km / 3.3 mi
Foothill College 5.7 km / 3.6 mi
Historic Murphy Avenue 6.6 km / 4.1 mi
Moffett Park 7.1 km / 4.4 mi
Palo Alto VA Hospital 7.2 km / 4.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 44
  • Number of floors (main building): 3
  • Double rooms: 11
  • Suites: 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 28 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bikes available
  • Café
  • BarExtra charge
  • Smoking areaExtra charge
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • TV lounge
  • Hot tub
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Express Mountain View - S Palo Alto

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wheelchair-accessible
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST
    Room STANDARDPhoto unavailable4 photos

    Holiday Inn Express Mountain View - S Palo Alto

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Fridge
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 30 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Express Mountain View - S Palo Alto

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 30 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Express Mountain View - S Palo Alto

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Express Mountain View - S Palo Alto

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Mountain View - S Palo Alto

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 30 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Express Mountain View - S Palo Alto

    Room Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Wi-fi
    • Fridge
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Holiday Inn Express Mountain View - S Palo Alto

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Mountain View - S Palo Alto

8.8
Excellent
579 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
8.4 /10
Neighborhood
8.8 /10
Value
7.4 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
05 Aug 2026
David
The room was a little tight for my wheelchair, but that was the only thing that was difficult. Other than that everything was great!
8/10
Excellent
03 Aug 2026
Mauricio
Two things that could improve: 1. AC unit inside the room makes a lot of noise. 2. Breakfast could improve regarding space to sit and quality of eggs and fruits.
10/10
Exceptional
27 Jul 2026
Hui
Very good experience. I will definitely come back.
10/10
Exceptional
19 Jul 2026
Hap
I will stay next trip
10/10
Exceptional
16 Jul 2026
Karina
El personal del hotel y las personas que trabajan dentro hace que te sientas en casa...
Family
8/10
Excellent
14 Jul 2026
NADINE
The only ice machine they had was broken
Self
2/10
Poor
10 Jul 2026
Garrett
Accidentally booked wrong day and would not help me
10/10
Exceptional
09 Jul 2026
Chris
Very clean rooms great staff and the free full breakfast is the best.
Self
10/10
Exceptional
25 Jun 2026
Kara
I had to change our room at the last minute. I believe the counter person was named Jay. He was awesome!!! Without having to go through Expedia, he was able to change the room, at the very last minute. Knowing I would be paying extra, he did an excellent job and was able to keep the rate at an afforable price. Thank you. He was so very helpful and friendly. The rooms, including bathrooms were very clean. The rooms were also quiet. The morning breakfast, had a good variety of choices. The eggs and bacon were very good, as were the biscuits and gravy. We would stay there again in a heartbeat. There is also garage parking.
Family
8/10
Excellent
13 Jun 2026
Alpa
Good location. Parking congested but doable.
Friends_and_family Family
8/10
Excellent
31 May 2026
Deborah
Nice clean room, comfortable bed.
Great location for easy access to/from airport and local restaurants and parks.
Friends_and_family Family
6/10
Pleasant
30 May 2026
Shannan
You can hear everything above you, next door to you, and in the halls.
Friends
10/10
Exceptional
19 May 2026
Alea
The breakfast was our favourite part of the stay. The staff also makes sure that nothing runs out.
Family
10/10
Exceptional
12 May 2026
Richard
No exercise equipment available even though it was on the site.
Partner
10/10
Exceptional
02 May 2026
WEIPING
parking easy
Partner
8/10
Excellent
01 May 2026
Sara
Good continental breakfast and friendly staff!
8/10
Excellent
25 Apr 2026
Eileen
Property under construction so no amenities like gym. Would have been nice to have been told about that.

Conduction was noisy at times.

These nice property and clean rooms.
Family_with_children
10/10
Exceptional
22 Apr 2026
Heather
Breakfast was so good and many options to choose from. They are still doing remodeling but everything was clean and out of the way. The room was very big. Parking was ok.
Friends
10/10
Exceptional
22 Apr 2026
Dennis
Newly remodeled nice staff.
Partner
10/10
Exceptional
21 Apr 2026
Gheorghe
The breakfast was good, plenty of food.
The room was clean, unfortunately the room safe was not working. During my stay there was lots of available free hotel parking. The hotel staff was nice and polite.
Partner
10/10
Exceptional
18 Apr 2026
Amy
Friendly staff, great breakfast, sparkling clean throughout, and plenty of free parking. Would stay again!
Friends_and_family Family
10/10
Exceptional
07 Apr 2026
LAVANDA
Great stay.
Self
8/10
Excellent
02 Apr 2026
Douglas
Location excellent. Room functional. Bed good. Hotel undergoing some renovations so not all rooms available. Breakfast buffet was quite good.
Good, basic place to stay for good price for area.
Partner
2/10
Poor
12 Mar 2026
Brad
When we arrived the 1 elevator was broken and we were put on the 3rd floor. The hotel was relatively empty and no offer to relocate or for any perks due to inconvenience. They were also in the middle of a remodel so the parking lot was littered with discarded items from furniture to windows
8/10
Excellent
03 Mar 2026
Mayra
OK
Friends
10/10
Exceptional
01 Mar 2026
PILAR
All of ot, even under construction, no disruption and clean
Self
8/10
Excellent
09 Feb 2026
Priscilla
Room was very clean. Brand new remodel just completed.
2/10
Poor
06 Jan 2026
Phillip
The first room I was given had an inoperable faucet in the sink. Both rooms are outdated and the showers are in serious need of remodeling
Leisure Self
6/10
Pleasant
04 Jan 2026
DineshKumar
We weren't aware that property was being renovated. Breakfast was grab and go with limited options.
Leisure Family_with_children
10/10
Exceptional
31 Dec 2025
Chris
The Holiday Inn Mt View is my go to stay when in the South Bay for work. My staff and I appreciate the customer service clean rooms and convenient location. The free full breakfast is always a plus. They are currently doing upgrades to the entire hotel and we are very excited to see how they improve on an already excellent experience
Business
6/10
Pleasant
30 Dec 2025
Anthony
The continental breakfast pictures on the website are false advertising. Only a few pieces of bread offered
6/10
Pleasant
24 Dec 2025
Susnata
no hot breakfast, renovation going on, you should tell that inwebsite
8/10
Excellent
17 Dec 2025
Tatiana
Clean room, well located, nice staff, quiet and early breakfast buffet was very convenient
6/10
Pleasant
15 Dec 2025
Kevin
Room was old - furniture was chipped and the chair upholstery was falling off the chair. The heater/A/C was very loud and kept waking us up. On the bright side, the staff was friendly and the bed was comfortable. It may get better because they are in the process of renovating.
Leisure Partner
10/10
Exceptional
24 Nov 2025
Cheryl
Clean, friendly staff, big room
Leisure Family
10/10
Exceptional
17 Nov 2025
baruch
The room was clean, the breakfast good and parting was great
Business Self
10/10
Exceptional
17 Nov 2025
Manuel
great as always
10/10
Exceptional
16 Nov 2025
Kimberly
The rooms were spacious and clean. The staff was very friendly and helpful. Breakfast was great !
Leisure Family
10/10
Exceptional
14 Nov 2025
Kayla
Hotel was clean, breakfast was good.
10/10
Exceptional
10 Nov 2025
Liang Shih
Safe and quiet property is essential for resting and sleeping; convenient location for us; 24 h services on water/tea/coffee
Business_and_leisure Self
10/10
Exceptional
04 Nov 2025
Chris
Clean rooms good location very helpful and professional staff free breakfast good options
10/10
Exceptional
02 Nov 2025
Adrian
Young man at the front desk was very helpful for bus ride to Stanford University. Great breakfast and cleaning staff and maintenance staff were very friendly and kind asking us if we need anything. We will definitely come back!! Thank you!!
Partner
8/10
Excellent
26 Oct 2025
Faiz
Rooms are spacious and ultra clean.
10/10
Exceptional
20 Oct 2025
Rondrell
Great Place
Leisure Self
6/10
Pleasant
20 Oct 2025
Yvonne
Disappointed in the state of the property. Old and over-priced. I wouldn’t rate it 3 star. It’s a 2 star. Nothing against the staff. It’s just an OLD hotel being priced as if it were new. Not happy with Hotels.com as a result. Earlier in the week I was at an excellent Westin Element in San Jose. I wish I had not left that property.
Self
8/10
Excellent
15 Oct 2025
Allison
Solid. Clean. Quiet. Good value Centrally located. Dated interior.
Leisure Family
4/10
Poor
14 Oct 2025
Tim
The room I was given has a window whose curtains did not close all the way. It was also next to a busy street and I had trouble falling sleep for the 2 nights I was there. Also the keycard didn't work at first and I had to go back down to get it re-programmed. Other than that, it is very close to Castro Street in Mountain View.
10/10
Exceptional
10 Oct 2025
Pakou
Love the breakfast , one of the best
Business_and_leisure Partner
10/10
Exceptional
07 Oct 2025
Micaela
It was great
Leisure Partner
8/10
Excellent
07 Oct 2025
BASUKI
Just typical hotel chain.
Business Self
10/10
Exceptional
06 Oct 2025
Karen
Parking Area was safe
10/10
Exceptional
03 Oct 2025
Christie
The location was convenient it was quiet, clean, and affordable compared to some other places in the area.
Leisure Family
2/10
Poor
01 Oct 2025
William FX
Ok at best
Partner
10/10
Exceptional
26 Sep 2025
Aaron
Simple and clean. They didn’t bring any fresh towels up during my stay though.
Partner
6/10
Pleasant
26 Sep 2025
Anna
The room was clean, but the safe didn’t work, the desk chair hydraulic was broken and didn’t stay up, made it hard to work. The air conditioner was very noisy and the elevator made a lot of noise and had an expired certificate - 2023.
Business
2/10
Poor
15 Sep 2025
Dmitry

Bad customer service

This review is for the second reservation we were forced to make because our first reservation for two beds wasn’t available. Front desk person was rude and didn’t explain why our reservation for two beds isn’t available. He made us get a second room which cost us more than twice. We’ve used hotels.com for dozen of years and hopefully you can resolve it and hotel should refund us cost for one rxtra room
Friends_and_family Family
2/10
Poor
14 Sep 2025
Dmitry

Room unavailable and made us get 2nd room

We reserved a room with two beds. Upon arrival, they said they don’t have the room and if we want to stay we need to get another second room. And the front desk person was rude. Wanted us to get second room directly through him instead of hotels.com. BTW, both hotels.com and IHG website was showing there were multiple two bed rooms still available while we were checking in.
Friends_and_family Family
10/10
Exceptional
08 Sep 2025
Gulnara
Awesome hotel!
8/10
Excellent
03 Sep 2025
Dong Hee
I liked that they provided a simple but varied breakfast for free.
Business_and_leisure Family
2/10
Poor
02 Sep 2025
Fady
One of the worst hotels you will ever experience. Rooms are dirty and will get you sick. Stay away at all cost.
Business_and_leisure Friends
8/10
Excellent
31 Aug 2025
Kristen
It’s a bit outdated, but clean and the staff was nice. I did ask for late check out and they said they couldn’t unless I was a gold member. Then me and my husband stayed in the car to talk and the person that checked us in asked if we were ok and that if we needed a late check out and apologized and said we could’ve done that. He was very nice and pleasant and was helpful with any concerns or questions I had. I enjoyed our time and also it was only 8 mins away from the shoreline which is why we stay there.
Leisure Partner
10/10
Exceptional
30 Aug 2025
Karen
Staff was polite and helpful. It’s no frills. I’ve stayed there before. I’m not one to give a place a second chance if I’ve had a bad experience so this is a big thumbs up from me.
Leisure Self
10/10
Exceptional
23 Aug 2025
Karen
Parking spaces are small
Leisure Self
10/10
Exceptional
17 Aug 2025
Geng
I like it.
Leisure Family
10/10
Exceptional
11 Aug 2025
Donna
Clean and staff was pleasant and helpful! Enjoyed the breakfast bar too!
Leisure Family
2/10
Poor
05 Aug 2025
Anthonio
Well for first off our room was ready at check in time. Our “New clean sheets” were dirty there was a stain. The mini fridge did not work as well so I had nowhere to store my insulin. There had to be a plumbing issue because there was a foul smell coming from the toilet without the fan, ac or having any type of air circulation going in the smell would linger into the room. We told the employees but there was nothing the staff could do for us, no change of room not even a refund if we wanted to leave. We only tolerated it one night and spent the rest of our trip elsewhere. I hope the company can fix the issue we experienced because it was not right what we had to deal with.
10/10
Exceptional
02 Aug 2025
Stephanie
Front desk staff was so friendly even with us getting there late into the night!
Thanks guys!
10/10
Exceptional
21 Jul 2025
Suenee
Convenient to place I can go
Leisure
8/10
Excellent
01 Jul 2025
Elizabeth
Check in was very smooth. Room clean, comfortable and quiet. Breakfast very good.
Leisure Family
10/10
Exceptional
01 Jul 2025
Michael
All staff members great!
The front desk personnel very helpful and friendly and fun!
The weekday lady that prepared the breakfast items daily was wonderful, went out of her way to make sure food area was kept supplied and clean.
Rooms very clean, and quiet!
Leisure
2/10
Poor
30 Jun 2025
Julie
Arrived very late from emergency flight from out of state.
Parking lot spaces small and when I told front desk no parking spots he said, \"you will have to park on the street\".
Did manage to find one tight spot with car on one side with a sticker \"new driver please be patient\". No way we were going to park in a spot like that. Canceled reservation and headed directly to hospital with no idea of where we would be staying. Idea was to find hotel then drop passenger to stay at hospital with patient and driver would return to hotel. Driver ended up at Strata Hotel near hospital. Very nice place.
Leisure Partner
10/10
Exceptional
23 Jun 2025
Alana

Great Hotel!

Amazing staff, breakfast and cleaniness of the room. I would definitely stay here again!!
Partner
8/10
Excellent
15 Jun 2025
Susan
The coffeemaker in the room didn't work.
Self
8/10
Excellent
03 Jun 2025
Sophia
It was a perfect
Friends_and_family Friends
10/10
Exceptional
02 Jun 2025
James

Great personal customer service

Great customer service at the front desk very personal young man
Partner
10/10
Exceptional
16 May 2025
Marisela

Traveling to Mountain View with Family

I really enjoyed our stay here, it was clean, all of the staff were extremely nice, and I liked the breakfast selection. Our room was clean, the beds were comfy, and the bathroom and bathtub was clean. I liked that they used Dove products since this is the brand that we use already. All of the staff were so helpful and very friendly to my twin 5 year olds, they would ask questions and every staff greeted them with a smile and answered all of their questions. I would definitely stay here again.
Business Family
8/10
Excellent
30 Apr 2025
Gayle
Small hotel with easy parking. I loved that they served both eggs and egg whites in their buffet breakfast. I wished the heavy curtains in the room closed all the way to leave out the light. They seemed to be just for decoration which doesn’t make sense.
Leisure Self
8/10
Excellent
18 Apr 2025
Ly
Convenient and close to shopping center.
10/10
Exceptional
07 Apr 2025
Eva

Relax and enjoy!

A great place to stay. Very quiet and the personnel very friendly. The breakfast was good.
Friends_and_family Family
8/10
Excellent
05 Apr 2025
Sherri
Ok
10/10
Exceptional
09 Mar 2025
Terry
It was convenient and quiet.
4/10
Poor
14 Feb 2025
Robert

Sucks

No elevator all three days.
Self
8/10
Excellent
14 Feb 2025
Lesa

Good Stay, But...

The hotel was convenient to shopping and eateries. The staff was absolutely wonderful! I was disappointed that the elevators did not work for the weekend. That meant checking in, then exiting the main facility to walk across the driveway to take the stairs. The staff offered to carry my luggage as I recently had knee surgery. Honestly, had I known ahead of time, I would have cancelled my reservation and booked somewhere else. Otherwise, my room was comfortable; breakfast was good, and the staff was professional.
Business
10/10
Exceptional
12 Feb 2025
Yodelle
.
10/10
Exceptional
27 Jan 2025
Meiping
Friendly staff, nice location
Leisure Partner
10/10
Exceptional
25 Jan 2025
Stephen
Very pleasant stay. Nice, clean room.
10/10
Exceptional
19 Jan 2025
Ivy
Room size is good and very near eateries and supermarket.
Night staff is very friendly and helpful.
Leisure Family
10/10
Exceptional
17 Jan 2025
Soonkap
Room is very clean. Staff is very nice.
Leisure Partner
6/10
Pleasant
12 Jan 2025
JONATHAN
ok
Business Self
8/10
Excellent
02 Jan 2025
Anita
Great location, good price
Leisure Partner
10/10
Exceptional
29 Nov 2024
Diana
Desk staff was friendly and accommodating. Room is clean and modern.
Business Family
10/10
Exceptional
26 Nov 2024
Marcia
Staff is friendly, kind and accommodating.
Room was quiet with tv, comfortable bed, wifi, tub and breakfast.
A nice affordable place to stay.
Leisure Self
10/10
Exceptional
17 Nov 2024
Aaron
Like the TARDIS, the hotel is effectively invisible from the road and much larger inside. It's a quiet retreat just ten steps from busy El Comino Real. The breakfast was excellent and the front staff were a joy to chat with in the early morning. My family and I will be back, I have recommended the hotel to my friends.
Business_and_leisure Family
8/10
Excellent
16 Nov 2024
Kimball
Holiday Inn Express was enough for a quick one night stay. Room was clean but first room had an odor that made us want to change rooms which staff promptly allowed us to do. HVAC was extremely loud which did not help my jet lag. Breakfast was good. Parking was safe and close.
6/10
Pleasant
16 Nov 2024
Siavash
Ok as 2-3 star hotel
Leisure
8/10
Excellent
24 Oct 2024
Amrit Paul
There was some construction one night with someone running a jackhammer at midnight. Your management should coordinate with any group like that to prevent disturbing hotel guests. Also, I thought it was a big overpriced for value but I guess it is difficult finding rooms at that time
4/10
Poor
24 Oct 2024
Sat
street noise , small, inconvenient , over priced
Business Partner
10/10
Exceptional
18 Oct 2024
Brian
Nice place!
Business Partner
10/10
Exceptional
18 Oct 2024
Christian
Walls are thin, you can hear the traffic outside
10/10
Exceptional
12 Oct 2024
Davor
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Location & surroundings

Holiday Inn Express Mountain View - S Palo Alto
1561 West El Camino Real, Mountain View, United States

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Holiday Inn Express Mountain View - S Palo Alto

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