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Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

San Jose - Silicon Valley - CA · United States

748 San Antonio RoadView location

9.4/10Excellent294 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.6/109.6
Condition9.8/109.8
Amenities9.4/109.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

Enjoy recreational opportunities such as an outdoor pool, complimentary wireless internet access, and concierge services at this Art Deco hotel. Browse the gift shops/newsstands or relax in the communal living room.

The hotel offers on-site dining at the Wild Onion Bistro & Bar, snacks at the coffee shop/cafe, and drinks at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee. For business travelers, a 24-hour business center, express check-in, and express check-out are provided.

The hotel also features 1, 061 square feet (99 square meters) of event space, including conference space and two meeting rooms. Each of the 150 guest rooms features a Smart TV, complimentary wireless internet access, and digital programming. Private bathrooms include rainfall showerheads and designer toiletries.

Conveniences such as laptop-compatible safes, desks, and phones with free local calls are also provided. The hotel is conveniently located near Shoreline Park, Googleplex, and the San Antonio Shopping Center.

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The nearest airports are Norman Y. Mineta San Jose International Airport (SJC), San Carlos Airport (SQL), and San Francisco International Airport (SFO).

With a stay at Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel in Palo Alto (Charleston Gardens), you'll be a 4-minute drive from Shoreline Amphitheatre and 8 minutes from Stanford University.

This hotel is 6.3 mi (10.2 km) from Stanford University Medical Center and 8.2 mi (13.2 km) from Santa Clara Convention Center. Stay in one of 150 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Palo Alto?

This hotel has 1061 square feet (99 square meters) of space consisting of conference space and 2 meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Destination fee: USD 23.10 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 15 to 40 per person
    • Covered valet parking fee: USD 30.00 per day
    • Pet fee: USD 150.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Silicon Valley 0.1 km / 0.1 mi
Shoreline Park 2 km / 1.2 mi
San Antonio Shopping Center 2.3 km / 1.4 mi
Shoreline Amphitheatre 2.9 km / 1.8 mi
San Andreas Fault Trail 3.2 km / 2 mi
Computer History Museum 3.7 km / 2.3 mi
NASA Ames Visitor Center 4.7 km / 2.9 mi
San Francisco Bay 4.8 km / 3 mi
Mountain View Center for the Performing Arts 4.9 km / 3.1 mi
NASA Ames Research 4.8 km / 3 mi
Los Altos History Museum 4.8 km / 3 mi
Moffett Federal Airfield 5.7 km / 3.5 mi
Palo Alto VA Hospital 6 km / 3.7 mi
Stevens Creek Trail 6.1 km / 3.8 mi
Baylands Nature Preserve 6.3 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 150
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Room service
  • Laundry service
  • Hotel safe
  • Lift access
Show 21 more facilities & services
  • Newspaper stand
  • Shop
  • Garden
  • Concierge
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room: 2
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Parasols
  • TV lounge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 14 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable14 photos

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    DOUBLE KING SIZE BED

    Room photos

    14 photos

    Room overview

    Smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Direct dial telephone
    • Desk
    • Bathrobes
    • Slippers
    • Housekeeping
    • Soundproof room
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Mini fridge
    • TV
    • Hairdryer
    • Shower: 20
    • Bathroom: 10
    • Safe
    • Toiletries

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 BedroomQUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable12 photos

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Soundproof room
    • Housekeeping
    • Bathrobes
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GUEST ROOMDOUBLE • DELUXE GUEST ROOMDBL.DX-GR

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    DOUBLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEWSUI.VN

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 16 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable16 photos

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    DOUBLE TWO QUEEN BEDS

    Room photos

    16 photos

    Room overview

    Smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathroom: 10
    • Shower: 20
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Housekeeping
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 BedroomSUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable10 photos

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    SUITE KING BED ONE BEDROOM

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Bathroom
    • Soundproof room
    • Housekeeping
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Microwave
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    QUADRUPLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH TERRACEDOUBLE • DELUXE WITH TERRACEDBL.DX-TR

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    DOUBLE DELUXE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

9.4
Excellent
294 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Leilani
10/10 highly recommend this property is fantastic and so is the staff!
10/10
Exceptional
21 Jul 2026
Sabrina
The room was absolutely beautiful! Very clean and spacious. The gym was nice as well. Beds were comfortable. Would definitely stay there again!
Friends_and_family Friends
10/10
Exceptional
19 Jul 2026
Janet
Very comfortable, very clean-updated- excellent food in cafe
10/10
Exceptional
17 Jul 2026
Jennifer
Fantastic hotel, will come back soon!
Friends_and_family Family
10/10
Exceptional
14 Jul 2026
Michael
Very professional staff clean, quiet and would highly recommend.
Partner
10/10
Exceptional
09 Jul 2026
michelle
We had a wonderful stay from start to finish. All of the staff were incredibly friendly and professional. Parking and retreiving the car was simple and quick. The room was 10/10 clean and updated. The bed was so comfortable and the property was quiet and peaceful. Outside fire pits and other ammentities were clean and thoughtfully placed. I usually want to leave a hotel for home asap, I was sad we couldn’t stay another day!! Highly recommend this hotel.
Friends
10/10
Exceptional
01 Jul 2026
Madison
awesome!
6/10
Pleasant
25 Jun 2026
Metin
Everything was great the only thing that upset me was forced valet parking for 30$ overnight is ridiculous. Everything else with the hotel was great, service, cleanliness, I don’t mind the no complimentary breakfast. But the valet parking forced is not okay
10/10
Exceptional
16 Jun 2026
Kristina
Nice rooms and a restaurant on site was a plus.
Partner
10/10
Exceptional
31 May 2026
Peter
This is a very chic hotel, well-maintained and well-run. The staff was courteous and efficient, and the check-out time was the welcoming 12 noon - unheard of for a long, long time! Most importantly, management accommodated us with a complimentary early check-in because we had a wedding to attend at 3 PM. We very much appreciate it!
Family
10/10
Exceptional
25 May 2026
Jaclyn
We had a wonderful stay at the citrine! Guest services were very helpful and kind, and the hotel overall was well kept, convenient, and perfect for a few nights stay.
Partner
10/10
Exceptional
17 May 2026
Shea
Rooms are modern, clean and very good. Breakfast is really good also. Very peaceful and new hotel for Palo Alto!
Business
10/10
Exceptional
16 May 2026
Cindy
Great hotel, and amazing staff. The only downside was that the pool was much smaller than what we expected. So if you’re not booking for the pool, the hotel is wonderful.
Family_with_children
8/10
Excellent
09 May 2026
Bill
Great place. A step above the mid range. The hotel restaurant was excellent. Buy the breakfast option as it’s well worth it.
BUT hotels need to stop placing motion sensor lights in the bathrooms! Nothing like a jarring bright light at 3am! This isn’t the only place.
Partner
8/10
Excellent
26 Mar 2026
Bo
water is very small in bathroom
Self
10/10
Exceptional
25 Mar 2026
Lisette
Property is clean and well maintained.
10/10
Exceptional
11 Mar 2026
Theresa
The rooms were clean and nicely stocked. I did not use the restaurant, but it smelled delicious!
6/10
Pleasant
08 Mar 2026
Thomas
The property does not clean the furniture outside. It was just not Ty at nice.
Partner
10/10
Exceptional
11 Feb 2026
Sandra
Great customer service. The only downside was the water was shut off for a few hours during my stay.
10/10
Exceptional
27 Jan 2026
Maricris
Easy check-in, friendly staff, and a thoughtful welcome gift with a citrine crystal and note. Street parking was convenient and felt safe. The hotel was very clean, and while we only stayed one night, it was aesthetically pleasing, especially the restaurant at the entrance.
Leisure Friends
10/10
Exceptional
19 Jan 2026
Maria
Super amazing rooms
Leisure Partner
10/10
Exceptional
18 Jan 2026
Jose
Loved this hotel so much !
Family_with_children
10/10
Exceptional
09 Dec 2025
stephanie
Wonderful stay at Hotel Citrine! From check-in to check-out, everything exceeded expectations. The room was spotless, beautifully designed, and incredibly comfortable. The staff was genuinely warm, professional, and attentive, making the entire stay feel seamless and welcoming. The location is perfect for getting around Palo Alto, and the overall atmosphere of the hotel is both modern and relaxing. I would absolutely stay here again and highly recommend it to anyone visiting the area.
Leisure Family_with_children
10/10
Exceptional
09 Dec 2025
Stephanie hsing-yun
Wonderful stay at Hotel Citrine! From check-in to check-out, everything exceeded expectations. The room was spotless, beautifully designed, and incredibly comfortable. The staff was genuinely warm, professional, and attentive, making the entire stay feel seamless and welcoming. The location is perfect for getting around Palo Alto, and the overall atmosphere of the hotel is both modern and relaxing. I would absolutely stay here again and highly recommend it to anyone visiting the area.
Leisure Family_with_children
10/10
Exceptional
03 Dec 2025
Jonathan
The room was very clean, well appointed. Lovely hotel.
Friends_and_family Family
8/10
Excellent
02 Dec 2025
CASEY
Everything went well. Beds and pillows were comfy. There isnt much around food wise so had to uber alot. But did find a little dive bar aroubd the corner called Freds which was cool.
Leisure Family
10/10
Exceptional
01 Dec 2025
Farideh
Loved the room and bathroom
The bed was very comfortable
The staff were friendly and the vale drivers were very helpful
Leisure Family
10/10
Exceptional
26 Nov 2025
Steven
Valet and restaurant were fantastic
10/10
Exceptional
24 Nov 2025
Cierra
Room was available early
10/10
Exceptional
09 Nov 2025
Heather
Super clean, great room, great staff
Friends_and_family Family
10/10
Exceptional
27 Oct 2025
April
Beautiful hotel that is in a great part of town. Easy walking to cafes, shops, and restaurants. We had brunch one morning at the cafe and it was delicious! Fast and friendly service in a modern and relaxed atmosphere. Highly recommend!
Family
10/10
Exceptional
26 Oct 2025
Jun-Bean
The hotel facilities were clean and well-maintained, and the staff were friendly.
The bed was cozy and comfortable, and the soundproofing was excellent.
I would love to stay here again on my next trip.
Business
10/10
Exceptional
13 Oct 2025
caroline
We borrowed their bikes and rode around Palo.Alto and it was great fun
Business_and_leisure Family
10/10
Exceptional
08 Oct 2025
Ashleen
Quiet, clean
Leisure Friends
10/10
Exceptional
05 Oct 2025
Diana
The hotel is beautiful, the rooms are pretty spacious, super clean. We loved staying here, super close to the amphitheater. Would definitely stay here again.
Leisure Friends
10/10
Exceptional
22 Sep 2025
Norah
We had a very short stay but the service and cleanliness was outstanding. The bar/restaurant was great, check in was great and the room was very clean. Fabulous shower!
Friends_and_family Family
10/10
Exceptional
22 Sep 2025
Olga
Nice family friendly hotel; modern
Leisure Family_with_children
10/10
Exceptional
17 Sep 2025
James
Great staff, food and amenities. Pool is more like a tiny “plunge” but other than that it was a great property.
10/10
Exceptional
14 Sep 2025
Samantha
Everybody was very nice. Wish we didn’t have to valet, but I understand our floor had a tea station that had hot water, cold water ice that was lovely to have right on our floor and everything was good. The room was beautiful. Will definitely come and stay again.
Leisure Friends
10/10
Exceptional
14 Sep 2025
Blaine
Everything was a pleasure. We arrived and were immediately greeted by the valet staff helped with our luggage. Checking in was immediate and we were at our room in record time. We also dined at the restaurant, staff was excellent, food was excellent. Overall our stay was beyond expectations. We highly recommend this property to everyone in need of a great place to stay. We were in town to see a concert at Shoreline Amphitheater, ease of access because of how close the property is.
10/10
Exceptional
13 Sep 2025
Kathleen
Pleasantly surprised how clean and quiet it was on a Friday and Saturday. Two mile walk to Shoreline Ampitheater.
Business_and_leisure Partner
10/10
Exceptional
02 Sep 2025
ELLYN
The staff consistently went above and beyond. Special thanks to Gio
Leisure Friends
10/10
Exceptional
01 Sep 2025
NAVIN K
Clean and Safe. Friendly staff
Leisure Family_with_children
10/10
Exceptional
27 Aug 2025
Araceli
Check-in was a breeze. The room was beautiful and clean. I loved the in room Nesspresso maker. They also have a make your own potpourri bag with different scented oils near the water and ice machine.
Leisure Friends
10/10
Exceptional
19 Aug 2025
Simon
Very friendly staff
10/10
Exceptional
14 Aug 2025
Krystopher
The staff was absolutely amazing!! Everyone we came in contact with were super helpful and kind. They made our stay very special!
Leisure Partner
10/10
Exceptional
03 Aug 2025
Verified traveler

Nice experience

Great! Lovely hotel and rooms
Friends_and_family Family
10/10
Exceptional
29 Jul 2025
EMROM ELECTRIC INC

FANTASTIC


GREAT ROOMS, GREAT BREAKFAST, GREAT STAFF
Friends_and_family Family
10/10
Exceptional
21 Jul 2025
Sally
Nicely styled hotel. Comfortable and clean rooms with great al from desk service.
Leisure
10/10
Exceptional
16 Jul 2025
Allison
Loved the property — will definitely stay again
10/10
Exceptional
14 Jul 2025
Jeffrey
Nice
10/10
Exceptional
12 Jul 2025
Andreia
The best spot for staying in Palo Alto! 5 stars to Citrine!!
Leisure Family
6/10
Pleasant
07 Jul 2025
John

Hotel Citrine Review

Room had only one small drawer for storage; valet was pricey with no self-parking available; and general area offered few amenities.
Partner
10/10
Exceptional
22 Jun 2025
Laurie
Service was exceptional and the property bikes were so convenient to explore the area. Restaurant on site was great service and quick!
Business Self
10/10
Exceptional
07 Jun 2025
Stephen
nice, quirt and clean shared property with AC Hotel next door
Partner
8/10
Excellent
01 Jun 2025
Saro
Good clean property. Great valet and front desk service.
10/10
Exceptional
21 May 2025
Chelsea
The room was exceptionally clean and stylish.
The staff were very helpful.
Leisure Family_with_children
10/10
Exceptional
24 Apr 2025
Betty
It was amazing just a reset time for myself
Self
10/10
Exceptional
24 Mar 2025
Dani
Nice
10/10
Exceptional
13 Mar 2025
Melanie
.
Business
10/10
Exceptional
11 Mar 2025
Hooshang
Nice
Leisure
6/10
Pleasant
04 Mar 2025
Aeris
They only offer vallet parking and its a one way street. Trying to find parking near by was a nightmare its on a busy road. Although the hotel was very nice i wont be staying again
Leisure Family_with_children
10/10
Exceptional
05 Feb 2025
Imelda

Great hotel in a quite location and great service.

It was a beautiful hotel, staff was friendly, the room was a good size, tastefully decorated and I so loved the green doors! The room was very clean and the bathroom was clean and specious. We wish that it had a little more space to put our clothes away and I had to ask for a suite case stand, and that worked okay. The stand was not in the room. However it wasn’t a big deal. I called for stand and extra blanket and it took very little time to receive my request. Oh and the hotel is very quiet and peaceful. We had wonderful nights rest. I highly recommend it!! I’m
Friends_and_family Family
10/10
Exceptional
29 Jan 2025
Falgun
Well appointed new property with a touch of funky zen.
Business_and_leisure Family
10/10
Exceptional
12 Jan 2025
Chang
Very clean and updated.
Leisure Family
10/10
Exceptional
01 Jan 2025
Ming Pow
Clean room, nice decor, would return !
Leisure Partner
10/10
Exceptional
30 Dec 2024
Alawiya
Loved my stay, loved the decor, the staff were super nice and friendly, it was all-around such a lovely experience. Thank you, Hotel Citrine! ☺️
Leisure Self
8/10
Excellent
29 Dec 2024
Mitchell
Nice hotel
10/10
Exceptional
29 Dec 2024
Adriana
Beautiful property and staff was very friendly and great hospitality
Leisure
10/10
Exceptional
18 Dec 2024
Suresh
excellent value - clean neat - lobby restaurant - convenient - less than 5 minutes to downtown Palo Alto (University Ave / Stanford) - Peete's coffee closely - Good for a local stacation
Leisure Partner
8/10
Excellent
30 Nov 2024
Jonathan
qq
10/10
Exceptional
18 Nov 2024
ROSE
It was a lovely hotel.
Friends_and_family Friends
10/10
Exceptional
21 Oct 2024
Nadya
Beautiful hotel with friendly staff. Love the decor. Very clean and well maintained. Would stay here again.
Leisure Family
10/10
Exceptional
19 Oct 2024
Lino
great exoerience with freindkly staff, ggod alternative for the more expensive and known hotels...stay was enjoyable.
Business
10/10
Exceptional
19 Oct 2024
Catherine
A beautiful and aesthetically pleasing hotel. The rooms are quiet and comfortable. Definitely recommend!
Leisure Partner
10/10
Exceptional
07 Sep 2024
Jeannie
The restaurant was very good. Staff were friendly and helpful. Room was lovely. They get HBO!
Didn't really like the motion sensitive light in the bathroom at night.
6/10
Pleasant
03 Sep 2024
suzanne
Room way too hot! Couldn’t get it cooler and have seen lots of compliments about this same issue. Not good
10/10
Exceptional
04 Aug 2024
Tim
Rooms were nice, lobby and pool areas were great. Friendly staff, very comfortable hotel. Would stay there again no problem.
Leisure Family
4/10
Poor
30 Jul 2024
isabel
Very noisy hotel with people screaming in the middle of the night for two nights in a row! Not acceptable.
10/10
Exceptional
28 Jul 2024
Linda

Best stay ever!

This hotel is so beautiful and modern and comfortable! My daughter and I stayed here for a concert . They valet your car and when you want to use they have an online link to ask to bring it upfront for you. It’s so cool and the valet drives are so kind and helpful. I’m definitely doing back. It’s only 4 miles from the shoreline amphitheater.
Friends_and_family Family
10/10
Exceptional
24 Jul 2024
Michele
the property is in excellent, new condition - the beds are incredibly comfortable and the food and waitstaff at the restaurant were terrific. not really in the heart of everything, which was what we wanted for this trip so it was perfect for us
Leisure Family
10/10
Exceptional
08 Jul 2024
Liliana
Very friendly staff. Always on top of things and the wait staff at wild onion was amazing!
Leisure Family
10/10
Exceptional
23 Jun 2024
Jim P
Great overall vibe
Leisure
6/10
Pleasant
17 Jun 2024
Jon
This place was fine, but for the money, I expected more. Primary complaints:
1) The pool looks huge in photos, but it's not.
2) We were in an adjoining room and we could hear the conversations of the occupants next to us. We had to move (which was easy and handled well by the staff)
3) No one ever answers the front desk, but they will call back. However, it's a little shocking when they call back and say \"What's up, Katie?\"
Business_and_leisure Family
10/10
Exceptional
08 Jun 2024
Verified traveler

Great Stsy

Great location for the Shoreline Amphitheater concert. Parking is valet only or street parking at hotel. Staff very friendly too
Partner
10/10
Exceptional
03 Jun 2024
Evelyn
The restaurant was not very good, lack of variety.
10/10
Exceptional
02 May 2024
Seann
Just an overall quaint boutique hotel. Dog friendly…which is a huge plus.
6/10
Pleasant
19 Apr 2024
suzana
Very limited menu for food
10/10
Exceptional
24 Feb 2024
Amy
I like the decor and the staff has been great.
Leisure Family
10/10
Exceptional
04 Feb 2024
Janny
Spent two night at this hotel for a business trip and WOW! This facility is beautiful and the check-in process was seamless. Even my Uber driver had positive comments about this place. I would recommend Hotel Citrine to anyone looking for a luxurious but affordable hotel option.
Business Self
10/10
Exceptional
28 Jan 2024
nina
Very clean
Leisure Family
10/10
Exceptional
14 Jan 2024
Barbara

Comfortable and clean


I like this hotel. Great location. Friendly staff. comfortable beds. Breakfast options are good and done well. Will stay here again.
Business
10/10
Exceptional
08 Jan 2024
Erikka

Nor Cal

Very clean and modern. Really good restaurant and staff was also very professional and friendly.
Friends_and_family Family
10/10
Exceptional
06 Jan 2024
Jonathan
Clean, nice gym and good service.
Leisure Family_with_children
10/10
Exceptional
26 Nov 2023
Ann
This hotel was very nice. The staff was great, especially Sharon. She took care of me and my large family. The restaurant was a little pricey, but the food was excellent. I will definitely be staying here again.
Leisure Family_with_children
2/10
Poor
26 Nov 2023
Lee

DO NOT STAY HERE AND USE VALET

Absolutely BRUTAL - stayed there in September for a football game. Rented a car for one day to see the Golden Gate Bridge. Was to return the car the following day on our way to football

gave our keys to the front desk after parking in valet. The hotel gave our keys to the valet driver and the driver moved our car to the parking lot. The following morning we used their app to request our car. We then went outside and waited for the car. We asked the valet three times about our vehicle and we’re told to be patient. Almost 40 minutes passed before we were told they lost our car keys! We were then told to take an Uber and they would reimburse us for the extra day of the rental

We paid almost $90 for an Uber and went on our way. Over an hour late for the game by this point

The following day we texted the valet manager to ask if the keys were located - we received no response - we called the front desk who stated they still couldn’t find them and that they would have the valet manager call. Almost 2 hours later we finally heard from him and he was no help - he told us to call the rental company and deal with them. He said everytime they lose keys they just tow the vehicle and that they would pay for the new key and any additional charges
We spent over 2 hours on the phone with enterprise arranging a tow truck and paying the extra charges

It has been over a month and he just dodges our calls to be reimbursed the $900 in extra charges. Horrible company

Partner
10/10
Exceptional
11 Nov 2023
Rebecca
Cute, boutique style, friendly staff and great restaurant. Only con is valet parking only or you can park on the street which is hit or miss.
Business Family
10/10
Exceptional
05 Nov 2023
Sumbo

Bo

Amazing.
Partner
2/10
Poor
19 Oct 2023
Angelo
Front desk staff with shockingly rude and unhelpful attitude.

One of two elevators did not work.
Business Self
8/10
Excellent
07 Oct 2023
Elwyn

Comfortable, Clean, Fragrant Room.

Hotel room’s first impression was the delightful but not overwhelming fragrance you smell as soon as you enter. The two queen beds, linens, pillows were very comfortable. Room faced a busy road but room remained quiet.

Bought dinner from the hotel’s restaurant. The $24 burger’s taste met my wife’s expectations but she said it was a little small. My half roasted chicken was a little bit overcooked but tasty.

Second night, bought dinner again from the hotel’s restaurant. The $64 steak met my wife’s expectations. It was tender, juicy and cooked medium rare as we ordered. I asked for steak sauce but was told they did not have any for our $64 steak. One of the restaurant servers commented “most people” don’t ask for steak sauce. They finally found an almost empty bottle of the famous brand of steak sauce for us.

I gave the kitchen staff another chance to cook me another half roasted chicken with a comment to the server about the previous night’s overcooked chicken. Thankfully, the roasted half chicken was cooked satisfactorily this time around.
Partner

Location & surroundings

Hotel Citrine, Palo Alto, a Tribute Portfolio Hote
748 San Antonio Road, Palo Alto, United States

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Hotel Citrine, Palo Alto, a Tribute Portfolio Hote

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