CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

Residence Inn Palo Alto Mountain View

San Jose - Silicon Valley - CA · United States

1854 W El Camino RealView location

8.8/10Excellent761 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Location9.0/109.0
Neighborhood8.8/108.8
Quality8.0/108.0
Value8.0/108.0
Amenities8.4/108.4
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Palo Alto Mountain View

Located in Mountain View's Shoreline West district, the Residence Inn by Marriott Palo Alto Mountain View is a convenient base for exploring the area. It's within a 15-minute drive of both Stanford University and Levi's Stadium, and offers easy access to San Francisco Bay and Santana Row Shopping Center.

Guests can enjoy an outdoor pool and fitness center, along with complimentary Wi-Fi. The hotel offers 144 air-conditioned rooms, each equipped with a kitchen, refrigerator, oven, and plasma TV with cable programming. A complimentary continental breakfast is served daily.

Other amenities include a business center, complimentary newspapers, and dry cleaning services. Self-parking is available for a fee.

Read more about this hotelShow less

With a stay at Residence Inn by Marriott Palo Alto Mountain View in Mountain View (Shoreline West), you'll be a 1-minute drive from Silicon Valley and 8 minutes from Stanford University. This hotel is 8.1 mi (13 km) from Levi's Stadium and 3.4 mi (5.4 km) from Shoreline Amphitheatre.

Make yourself at home in one of the 144 air-conditioned rooms featuring kitchens with refrigerators and ovens. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Plasma televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected.

Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 500 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Fee for in-room wireless internet: USD 0.1 per night (rates may vary)
    • Self parking fee: USD 14 per night (in/out privileges)
    • Pet fee: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Silicon Valley 0.1 km / 0.1 mi
San Andreas Fault Trail 1.2 km / 0.8 mi
Stevens Creek Trail 1.6 km / 1 mi
Mountain View Center for the Performing Arts 1.8 km / 1.1 mi
San Antonio Shopping Center 2.2 km / 1.4 mi
Los Altos History Museum 3.1 km / 1.9 mi
El Camino Hospital 3.9 km / 2.4 mi
NASA Ames Visitor Center 4 km / 2.5 mi
Computer History Museum 4.2 km / 2.6 mi
Shoreline Park 4.3 km / 2.7 mi
NASA Ames Research 4.6 km / 2.8 mi
Shoreline Amphitheatre 5.4 km / 3.4 mi
Moffett Federal Airfield 5.7 km / 3.5 mi
Stanford University 6.7 km / 4.2 mi
Palo Alto VA Hospital 7 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 144
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
Show 21 more facilities & services
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant
  • Business centre
  • Outdoor freshwater pool
  • TV lounge
  • Breakfast
  • Continental breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Basketball
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Palo Alto Mountain View

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Palo Alto Mountain View

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Palo Alto Mountain View

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Palo Alto Mountain View

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 47 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable6 photos

    Room overview

    Smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Toaster
    • Oven
    • Bathroom

    Facilities with extra charge

    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Turndown service
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Palo Alto Mountain View

    STUDIO QUEEN SIZE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Toaster
    • Oven
    • Bathroom

    Facilities with extra charge

    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Turndown service
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Palo Alto Mountain View

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Palo Alto Mountain View

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 47 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Turndown service
    • Safe
    • Individually adjustable air conditioning
    Show all 20 amenities
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Toaster
    • Oven

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Palo Alto Mountain View

    STUDIO KING SIZE BED

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Turndown service
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Toaster
    • Oven

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Palo Alto Mountain View

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 47 m²STU.H6-4
    STUDIO AccessiblePhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Palo Alto Mountain View

    STUDIO Accessible

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-4

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Palo Alto Mountain View

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Palo Alto Mountain View

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Palo Alto Mountain View

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Palo Alto Mountain View

8.8
Excellent
761 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
9.0 /10
Neighborhood
8.8 /10
Quality
8.0 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Jonathon
Big space! And very clean!
Friends
10/10
Exceptional
07 Jul 2026
Andrea
The hotel was great; the staff was incredibly friendly and helpful. The breakfast was amazing with lots of options. The rooms were clean which is a huge plus for me. The only bad thing was that the hotels main office was being renovated and was a bit chaotic but everything else was great. I was there for the BTS concert at Stanford Stadium and I saw many ARMY's there at the hotel as well! Borahae!
10/10
Exceptional
28 Jun 2026
Krishnan
Great stay!
Partner
10/10
Exceptional
15 Jun 2026
cherif
All things (room staff) are correct
I think breakfast must be better.
2/10
Poor
14 Jun 2026
Dana
As a long-time Marriott Bonvoy member, I have stayed loyal to this brand for years because I can typically count on a consistent, high standard of service and property care across the entire chain. Unfortunately, my recent stay at this location was an absolute anomaly and felt incredibly run-down, falling completely short of what a Marriott property should be.

Start to finish, the facility and room itself felt neglected. My room was riddled with maintenance issues: the closet door kept falling apart, and the front door was so sticky I could not open it properly, requiring a visit from maintenance. Halfway through my stay, I asked for a room reset, but housekeeping completely missed the mark. They did not clean the bedding or microwave, and I ultimately had to redress my own bed. I also encountered spiders and wood roaches inside the property.

The structural issues extended beyond the room. The hotel completely removed its pool but failed to update the website or notify guests beforehand. This was highly disappointing, and after learning that they have no intention of ever bringing it back, this location will be eliminated from my list of stays.

Peace and quiet were nonexistent. I was constantly disrupted by a barrage of noise, including dogs barking at a neighboring complex, a leaf blower running right outside for well over an hour, ongoing construction, and loud music.

This facility is in desperate need of an overhaul to rise to the Marriott level I normally experience.
Self
6/10
Pleasant
25 Apr 2026
nicole
Our request for an upper level was ignored we had called that morning They are remodeling and there is no breakfast room the door to our room did not lock etc
Partner
10/10
Exceptional
09 Apr 2026
Wenming
Great
10/10
Exceptional
06 Apr 2026
Bonnie
Good warm breakfast
Friends_and_family Family
6/10
Pleasant
23 Mar 2026
Telman
Property under construction. Front office operated out of a rental unit which made breakfast service a challenge for the staff.
Family_with_children
10/10
Exceptional
09 Feb 2026
Andrew
Room was great, and a great deal
Leisure Friends
10/10
Exceptional
09 Feb 2026
Devi
Clean
Business_and_leisure Family
10/10
Exceptional
08 Feb 2026
Losana
Clean room.Friendly staff.
Leisure Family
4/10
Poor
08 Dec 2025
Renee
The walls and ceiling are paper thin in this hotel. The person above me seemed to be up all night walking the floor. The ceiling creaked and you could hear every step. I finally got to sleep and the trash people emptied the dumpster around 6:30-7:00 am. I then got back to sleep and then the gardeners started with the leaf blowers right outside my window at 7:00 -7:30 am. I gave up at that point and just got up. I mentioned this to the front desk at checkout and the rep was deer in the headlights, not sure what to say or do.
4/10
Poor
28 Nov 2025
Sherryl
Staff was great at check in...neighbors had air conditioner running all night next to my door...got no sleep..front desk couldnt help and didnt want to...it was the worst..said cintact Expedia for a refund...thought this would be new family gathering hotel.. definitely not...just awful! Front desk checkout was evwen worse...never stay here again
Leisure
10/10
Exceptional
21 Nov 2025
Wenging
Yes
Leisure Family
8/10
Excellent
10 Nov 2025
Anne Leslie
Great location easy good parking.
Business
10/10
Exceptional
10 Nov 2025
Oscar
Room was clean, front desk staff was very courteous.
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
Leonel
Excellent over all
Leisure Friends
10/10
Exceptional
04 Nov 2025
Jim
Clean, safe, friendly and great location
Leisure Family
10/10
Exceptional
31 Oct 2025
Meiping
Friendly staff, excellent location!
8/10
Excellent
24 Oct 2025
Jack
Clean and comfortable room. Not s fan of the light switches -- turning on and off sometimes automatically or sometimes not at all
Partner
10/10
Exceptional
20 Oct 2025
David
Quiet property, good breakfast options, easy walk to Castro Street and mountain view train station.
Leisure Partner
10/10
Exceptional
20 Oct 2025
Sean
Cozy and comfy rooms that have everything you need for a couple of days. Shopping center with places to and shop right across the street. Staff was very friendly and helpful
Partner
10/10
Exceptional
08 Oct 2025
Kimberly
Enjoyed our stay. Clean, good service. Door stuck but maintenance was sent quickly to try and fix.
Leisure Friends
10/10
Exceptional
05 Oct 2025
Theresa
very convenient for visiting friends in area.
Leisure
10/10
Exceptional
29 Sep 2025
Matthew
Room was nice, but bed was rough to sleep on. I had requested a wake-up call but never received it.

Additionally, I had woken up early one morning and went to the gym in the main building and startled the one worker awake, sleeping at the front desk.

My hunch is that this is why I never received a wake up call.
Business
2/10
Poor
26 Sep 2025
Kushtrim
On the second night I came back and the door was cracked open by 2 inches, albeit the house cleaning left it open from whenever they cleaned the room until I came back from work around 11 pm. Had to wait for another hour for the maintenance guy to come and fix the lock so that I could go to sleep with a door what could shut and lock. So for hours my valuables were exposed. The maintenance guy said he will look into who opened the door and will get back to me the next day, it never happened. Last night I came back to find that the toilet was clogged and the bathroom sink. The maintenance was called to unclogged it, but they were not successful to fix the bathroom sink.

This was the worst hotel experience for my business travel. I will make sure that none of my corporate coworkers ever step foot at your hotel, honestly for whoemever is reading this the manager should be fired in a heart beat.
Business Self
10/10
Exceptional
23 Sep 2025
Madeline
WONDERFUL!! I was helped with my bags and the gentleman at check-in was amazing.
Friends_and_family Family
8/10
Excellent
18 Sep 2025
Yuhua
Breakfast
Leisure Family
10/10
Exceptional
18 Sep 2025
Zachary

Best ever

When I arrived, it took about one minute to be checked in and sent on my way to my room when I arrived in my room, clean, perfect and cool was told there was a breakfast in the morning went down for that excellent breakfast everything I could ever imagine
Partner
4/10
Poor
14 Sep 2025
JOSE JOAQUIN GONZALEZ
Very noisy room, no cleaning every day, a lot smokers in the outside
Leisure Self
6/10
Pleasant
04 Sep 2025
Colin
Air conditioners in building 15 are very loud. Fitness room is dismal. Pool was drained/unavailable. And stairwells in building 15 had lights turned off! Both of them. This was reported to front desk twice and not fixed after several days. it’s a generally ‘ok’ facility- nothing special.
Business Self
10/10
Exceptional
26 Aug 2025
Verified traveler

Marriott Rocks!

Love this place. They take great care of you.
Business
10/10
Exceptional
18 Aug 2025
Jasper
Very accessible to everything.
Leisure Family
2/10
Poor
18 Aug 2025
Kjersti
Upon check in with my service animal I was asked what service they served. I have never in my 7 years been asked this as commonly they are not permitted to ask that. I felt put on the spot and very embarrassed. In addition the pet area smelled horrible. Parking was $14 per night, which is crazy. The pull out mattress was stained and thin.
10/10
Exceptional
16 Aug 2025
JACQUELINE
Not too close to very busy San Francisco but that's what we wanted, not too far but not too close. It's quite and peaceful, we had a good night rest.
Friends_and_family Family
10/10
Exceptional
11 Aug 2025
DANICA
Property was nice, staff was helpful & the room was clean. The stay & the price was great!! Breakfast had lots of choices & was well stocked!
Leisure Friends
10/10
Exceptional
10 Aug 2025
Alice
Everything went well. We arrived early and they let us check in anyway with no problem.
Leisure
10/10
Exceptional
10 Aug 2025
?
A nice clean room
Business_and_leisure Family
6/10
Pleasant
10 Aug 2025
Pritesh

Amazing Breakfast but need some repairs

Hotel was good but I didn’t like smell around. It smells like weed. Room was good and spacious but we had terrible experience with bathroom. IT wasn’t draining, actually draining very very slowly.

The best part of the hotel - It’s Breakfast, it was amazing.
Friends_and_family Family
10/10
Exceptional
03 Aug 2025
Scott
Nice property. Convenient location.
10/10
Exceptional
03 Aug 2025
Jose
Parking
Leisure Family
10/10
Exceptional
12 Jul 2025
Frank
It was nice to stay in one night.
Business
10/10
Exceptional
02 Jul 2025
IckJoo

Greatlocation

It is a great location for visiting my family.
Friends_and_family Family
10/10
Exceptional
30 Jun 2025
Verified traveler

Convenience and value

Excellent breakfast, excellent service. Good location.
Business
8/10
Excellent
18 May 2025
Sanjeev
The cleaning services are provided on alternate days. That isn't good.

Breakfast is quite basic.
Business_and_leisure Family
10/10
Exceptional
20 Apr 2025
Rick
Room was spacious, very clean, and updated. By far best FREE breakfast for a traveling soccer team! Should highly recommend for anyone!
Business Family_with_children
10/10
Exceptional
31 Mar 2025
Benedict
Good location, close to restaurants. Breakfast was great.
4/10
Poor
31 Mar 2025
James
This was by far the worst hotel experience I have had in several years for several reasons.
1. Unfriendly staff at checkin. Charged $14 per day parking surcharge not identified on Expedia. When I questioned the charge I was hurried along to checkin. I said I don’t see where this charge is listed and the person said it’s right there, making me feel like I was a fool for not being able to find it. When I handed him the phone and asked where - he couldn’t find it either.

The first rooms door would not open. When we informed the clerk, he contacted maintenance and they struggled getting into the room and suggested we get a different room. This room was nice and we enjoyed it til the next day when it was time for a shower. The shower took 20 minutes before it got warm.

I will say the maintenance staff was courteous and very responsive. However I will never return to this location.
Business Partner
10/10
Exceptional
10 Mar 2025
JANET
Spacious rooms with full kitchen. Very nice breakfast, waffle machine, eggs, bacon, potatoes, rice, oatmeal, cereal, fruit, toast.
Leisure Friends
8/10
Excellent
24 Feb 2025
Sarah
The service staff was great, breakfast outstanding.
Noise from the adjoining unit was somewhat bothersome.
Leisure Family
10/10
Exceptional
06 Jan 2025
Tony
Nice place very underrated
Partner
8/10
Excellent
05 Jan 2025
Wei
Nice kitchen. Free breakfast is a plus.
Leisure Family
10/10
Exceptional
31 Dec 2024
Brock
Very good
8/10
Excellent
04 Dec 2024
Richard
Nothing
Leisure Family
10/10
Exceptional
27 Nov 2024
Brian
Nice property, smallish room, good breakfast items, difficult to exit properly into busy El Camino.
10/10
Exceptional
09 Nov 2024
Edward
The room was very nice and clean!
Business Self
10/10
Exceptional
27 Oct 2024
Laverne
Although several miles away from SFO International airport, once off of Highway 101, the hotel was easy to get to.
Leisure Partner
8/10
Excellent
11 Oct 2024
Julie
Wasn’t told they were doing construction
But I must say the staff was very friendly and the breakfast was good
Leisure
8/10
Excellent
10 Oct 2024
Terri
Our room was right on the corner of a busy intersection and road construction crews were working outside with a jackhammer throughout the 1st night.
Business Partner
10/10
Exceptional
27 Sep 2024
Christopher
Great property; very well run. Kudos to management at this property.
10/10
Exceptional
28 Aug 2024
Nicole
I don’t want to review at this time
10/10
Exceptional
10 Aug 2024
Tommy
Nice room
6/10
Pleasant
23 Jul 2024
meggen
Easy location
But nothing stands out

Not the best cleaning
10/10
Exceptional
15 Jul 2024
Elizabeth
Very clean and the breakfast was very good!
Leisure Family
10/10
Exceptional
05 Jul 2024
Michael
The staff was incredible. I brought a pet and didn’t understand that there was an additional fee. I was unhappy when I saw the fee. Joshua Weber went out of his way to help engage the general manager to assist as it was a miscommunication through Expedia and Tien Vo, the GM, called me back immediately and resolved it.

I got points back worth way more than the pet charge. Almost immediately. Incredible. Staff is just the best at every single level. You will be valued at this property for sure. And the free breakfast Buffett is awesome and Joshua kept it open for people to come in a little later. I mean why throw out the food? Above and beyond!
Business_and_leisure Family_with_children
6/10
Pleasant
04 Jul 2024
Badrish
$20 charged for parking! That's a clear rip-off. Never going to go to another Residence Inn if I have to pay so much for parking.

Also, the pull out bed is very bad in quality and there is no way anyone can get a good night of sleep on this bed where springs are popping out.
Leisure Family
8/10
Excellent
01 Jul 2024
Amy
It was nice. Only wish we weren't charged $14 for parking.
Leisure Family
6/10
Pleasant
25 Jun 2024
Taehwan
Average cleanness outside of the building.
Leisure Family
8/10
Excellent
24 Jun 2024
Krestijanto
Good
Leisure Family
10/10
Exceptional
16 Jun 2024
Helene
No complaints
Leisure Family_with_children
10/10
Exceptional
16 Jun 2024
Jay

Great value for the area

Clean, updated, great value for the area.
10/10
Exceptional
26 May 2024
Matthew
Very friendly welcome at reception and nice well appointed room in a good location. Recommended
Friends_and_family Family
10/10
Exceptional
23 May 2024
Sheng
Good breakfast, convenient location.
Business_and_leisure Family
10/10
Exceptional
19 May 2024
Aayush
Amazing staff and hospitality
Business Self
10/10
Exceptional
13 May 2024
Michael
The staff was amazing.. smiles all around for Wandra and Tein
Leisure Self
10/10
Exceptional
12 May 2024
Kelly
The front desk personnel were great ..friendly, fast with check In, and addressed all of my questions. The breakfast was fantastic .. much variety, good quality food, and served hot! The room was very clean and the bed was very very comfortable. The only downside was the charge for parking ($14). I’ll definitely return to this hotel, if needed.
Business_and_leisure Self
10/10
Exceptional
10 May 2024
Leslie M
wonderful breakfast for a motel!
Self
6/10
Pleasant
10 May 2024
Erin
You shouldn’t have to pay for parking at this site.
Self
6/10
Pleasant
01 May 2024
MARIA
The rooms has been recently remodeled.
The property is located in a busy and noisy street.
The common areas- pool, basketball court, and restaurant area are very tight. The few tables are crowded, breakfast was not fully replenished close to the end of the breakfast time, and the room was not clean
Leisure Self
10/10
Exceptional
21 Apr 2024
Ericka
I love it
6/10
Pleasant
01 Apr 2024
Daniel

Little things

The staff was friendly. Out first room had a sink that did not drain. Our second room had a full garbage can under the kitchen sink that had not been emptied from the last tenants. The queen bed hurt my back. The room was spacious and reasonably priced. I didn’t like being charged $12 for parking. The coffee in the lobby in the morning was really good.
Friends_and_family Family
10/10
Exceptional
30 Mar 2024
Kim

Great hotel and great breakfast

Great hotel with lots of choices for breakfast. The staff were incredibly nice and helpful. Would definitely stay here again.
Self
10/10
Exceptional
18 Mar 2024
michael

Mt. View

I first arrived on Sunday and wanted to stay another night on Monday but the cost increased another $150 per night so I had to move. There should b e some sort of consideration for guest that wanted to extend there stay at the hotel. Very nice room, very clean and comfortable.
Friends_and_family Family
10/10
Exceptional
17 Mar 2024
Cynthia
Excellent customer service at front desk. Nice, spacious rooms with convenient kitchens. It was perfect for our 2 night stay. Breakfast was also convenient and appreciated!
Leisure Family
8/10
Excellent
10 Mar 2024
pamela

Great but security lacking

Everything was great except the door to our building ( the newer updated multi story) building was always unlocked with the door ajar so anyone could enter. I would rather sleep knowing my front door is locked
Partner
10/10
Exceptional
24 Feb 2024
laurie

Nice hotel.

Great stay as usual. Always A+ customer service.
Friends_and_family Family
10/10
Exceptional
23 Feb 2024
Yodelle
Nice Stay! very comfortable
10/10
Exceptional
21 Feb 2024
Mario
Everything was good
10/10
Exceptional
16 Feb 2024
Mariko
Nice setting for a family. 2 beds plus sofa bed, and 2full bath and a full kitchen are all helpful to make your trip easier.
Leisure
10/10
Exceptional
06 Feb 2024
Verified traveler

Nice hotel

Nice hotel, helpful and friendly staff. WiFi wasn't great due to a power outage caused by a storm that affected the area. Under the circumstances the staff were very helpful to assist guests.
Business
8/10
Excellent
28 Jan 2024
veronica

Nice hotel.

I usually stay at a Residence Inn when I am in this area. I pick either this one or the one closer to Palo Alto. I like both hotels. The staff have always been very nice, helpful and friendly. This one has more street noise but it is not bad. My only other complaint I have is you almost have NO choice but to purchase the paid internet service. The free internet service, no matter what room you stay in is SO bad and my cellular data does not work very fast either at this hotel. It is not expensive to use the paid internet service so that's a plus.
Friends_and_family Family
10/10
Exceptional
21 Jan 2024
veronica

Nice hotel

Nice hotel I usually stay at a Marriott Residence Inn if I can. Always a good place to stay. The area is a little busy but a lot of choices when it comes to food and shopping options close by.
Friends_and_family Family
6/10
Pleasant
01 Jan 2024
Christopher

Very Average.

Please don't get me wrong this is a pretty decent hotel. But I recently stayed in 1528 my bathtub had hair in it and not hair from someone's head, the elevator control panel has some dried up something on it and it was their for the full 3 days. The breakfast was average, the turkey Canadian bacon was just heated up.
Business
6/10
Pleasant
03 Nov 2023
Sharon
Very thin walls so could hear everything next door
Business Partner
10/10
Exceptional
24 Oct 2023
George
Convenient and comfortable.
Business Self
10/10
Exceptional
30 Aug 2023
Leslie
Good safe area
Business Family
4/10
Poor
30 Jul 2023
Siddhartha
The fixtures in the room and the kitchen are really run down. The shower wasn't working properly. The air conditioner didn't work. I would not recommend this place.
Leisure Partner
10/10
Exceptional
18 Jul 2023
??
very clean and kindness
Leisure Family_with_children
10/10
Exceptional
15 Jul 2023
Jennifer
I had one of the best hotel experiences ever at this Residence Inn. I cannot speak highly enough of the staff, the amenities or the room. Everything was amazing 10/10 will be returning

Location & surroundings

Residence Inn Palo Alto Mountain View
1854 W El Camino Real, Mountain View, United States

Explore the mapShow on GoogleWebsite

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Residence Inn Palo Alto Mountain View

83 hotel photos