Enchanté Boutique Hotel

United States , San Jose - Silicon Valley - CA
LOS ALTOS, 1 Main St Los Altos California 94022
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100 reviews shown

10/10

Exceptional

10 Mar 2026

Odirlei

I love to stay in this hotel because of the location, staff and all the conditions.

Self

10/10

Exceptional

16 Feb 2026

Wilfred

The room was spotless, pristine, comfortable, and very charming! The staff was warm, and courteous and the whole experience was enchanting just like its name. What a lovely and pleasant surprise indeed as we had never heard of it. Now we want more and would love to go back there!

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Jon

Great

Business

10/10

Exceptional

06 Dec 2025

madeline

the most charming hotel !! super friendly kind accommodating staff !!! the food is so delicious !!!

Business

10/10

Exceptional

24 Nov 2025

Carlos

Very nice hotel and right in downtown! Karla the front desk was great! Helped with anything I needed

Self

10/10

Exceptional

07 Oct 2025

Kathy

We needed to book a hotel in the area somewhat urgently in order to deal with a family emergency. The staff could not have been more helpful and gracious. From perfect accommodations to wonderful food and generous help, we had everything we needed in order to make an uncomfortable situation an extremely pleasant experience. We are looking forward to staying here again, and we will no doubt enjoy the incredible bath products, fluffy robes, excellent staff, delicious food, and great location.

Leisure Family

10/10

Exceptional

07 Sep 2025

Eduardo

Small, super charming, clean, well maintained and decorated hotel right at downtown Los Altos. Lots of dinning options near by, all walkable. Staff were great! Our bedroom was great, clean, comfortable, even smelled great. Definitely a boutique hotel!

Leisure Partner

10/10

Exceptional

04 Aug 2025

Verified traveler

Wonderful Surprise in Los Altos

Just amazing people from the maid to the waiter to the front desk to the manager. Room is nice (great bed and beautiful bathroom) and very conveniently located (restaurants and Safeway in walking distance). The hotel restaurant has outdoor seating (in California weather!). And you can have a croissant (from France!)

Business

10/10

Exceptional

21 Jul 2025

Odirlei

Lovely!!

6/10

Pleasant

04 Jul 2025

Pam

Nice small boutique hotel with friendly staff. Complimentary glass of wine was nice touch.
Our room had a heavy musty smell. Comfy bed. No smart TV.
Bathroom curtain too short so that water leaks out. Toilet constantly running.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Christine

Lovely lovely lovely!
And very pet friendly

10/10

Exceptional

16 Feb 2025

Xavier

The staff at the hotel and dining area were great. We love the theme and will come again in the future.

Leisure Partner

10/10

Exceptional

30 Jan 2025

Marcus

Lovely boutique hotel right on the edge of downtown with easy access to shops and restaurants. Very helpful and friendly staff too.

Business Self

8/10

Excellent

06 Jan 2025

KRISTEN

Nice

Nice little hotel in quaint downtown Los Altos. Near shops and dining. Staff very friendly and accommodating. Missing ice access for rooms and ours did not have two bedside tables, otherwise very comfortable.

Friends_and_family Family

10/10

Exceptional

18 Nov 2024

VIET

We enjoyed our stay, the hotel fit our needs perfectly. It reminded me of being in a hotel in Europe.

10/10

Exceptional

25 Oct 2024

aaron

lovely hotel, really close to all the restaurants/bars in town, definitely will be back

Leisure Partner

10/10

Exceptional

27 Sep 2024

catherine

Great stay. Dinner was wonderful.

Self

10/10

Exceptional

08 Sep 2024

Christy

Wonderful stay! Staff was lovely .

Leisure Partner

10/10

Exceptional

30 Jul 2024

Tino

Great place. Really cool location.

Business

8/10

Excellent

23 Jul 2024

Leslie

Luckily, we visited on a Sunday so street parking which normally is 2-hour limitation was exempt. We had a two-night reservation but had to leave after one night through no fault of the Hotel. The Sunday check in staff was amazing and did their best to get us settled and comfortable with the parking issue and the fact that the restaurant closes after brunch on Sunday. Unfortunately, one of the reasons we chose this property was because of the onsite restaurant so we would not have to leave after we checked in for the night. All worked out as there are many eating establishments nearby. Would definitely consider this an option again if in the area.

Business_and_leisure Family

6/10

Pleasant

22 Jul 2024

Shelley

Overall a nice property for the price. Unfortunately, our air conditioning did not work during the night and it was very hot. Lunch at the restaurant was good, breakfast was not very good and service slow.

Leisure Family

10/10

Exceptional

12 Jun 2024

Victoria

Always wonderful

Friends_and_family Friends

10/10

Exceptional

19 May 2024

Neda

Very cozy and friendly

Leisure Family

10/10

Exceptional

09 May 2024

Marinilka

Enchante is a hidden jewel. Luxury at its best; and impecably decorated. Perfection. The rooms are magnificent. We didn’t try the dinner, but the breakfast that was included is sub-par. The croissants were terrible and being a French hotel we expected something better.
Overall, we will definitely return.

Business_and_leisure Partner

10/10

Exceptional

09 May 2024

Mark

Terrific place and stay!

Business Self

10/10

Exceptional

01 May 2024

Debra

They are always welcoming and helpful here.

Business Self

10/10

Exceptional

08 Apr 2024

William

Very nice hotel with a good staff.

10/10

Exceptional

10 Mar 2024

Mary

Beautiful Hotel!

Our stay at Enchante Hotel was delightful! The hotel is charming and the staff was friendly and very helpful.
Our room was lovely, clean, and very comfortable. A true hidden gem-we can’t wait to come back!

Friends_and_family Family

10/10

Exceptional

05 Mar 2024

Anton

Staff members were excellent

Leisure Self

8/10

Excellent

23 Feb 2024

Andy

Ok. Convenient location. Service was meh

10/10

Exceptional

09 Feb 2024

Joseph

Always enjoy staying at this hotel. Staff is attentive and friendly and the rooms are comfortable and well appointed. I’ll be back!

Friends_and_family Family

10/10

Exceptional

21 Jan 2024

Sharon

The physical plant was charming and comfortable and the staff was very attentive and friendly!

Leisure Self

6/10

Pleasant

08 Jan 2024

Ekaterina

There was unpleasant smell in the bathroom. Wifi quality is terribly low. Breakfast was very basic, extra charge for the coffee.

Business_and_leisure Self

10/10

Exceptional

27 Dec 2023

Debra

Internet could be better

Business_and_leisure Self

8/10

Excellent

17 Dec 2023

Steven

The Hotel is small but well located in town. The room was clean but a bit crowded with perhaps too much furniture. We did like the late afternoon wine and cheese plate which was delivered to our room. What we did not appreciate is that apparently the heating and air conditioning systems are centralized so there is no ability for the guest to control the temperature.....our room was too warm and uncomfortable for both my wife and myself. Not certain we would return......

Partner

10/10

Exceptional

15 Dec 2023

Zev

Great place to stay enjoyed ourselves specially My girlfriend
She loves anything french and this rose to ultimate french experience

Leisure Partner

10/10

Exceptional

19 Nov 2023

Verified traveler

Lovely hotel, very comfortable stay. We enjoyed our stay would definitely stay there again.

Business

10/10

Exceptional

05 Nov 2023

Brett

We absolutely loved our stay here! From the friendly staff to the fireplace in the room, to the incredibly soft sheets - it was amazing. I usually have a hard time sleeping at hotels, but I fell asleep almost instantly here. So, so nice.

Leisure Partner

10/10

Exceptional

13 Oct 2023

Angela

The complimentary glass of wine in the evening.

Business

10/10

Exceptional

09 Oct 2023

Elizabeth

We felt the hotel was a lovely slice of Paris. The manager very lovely person. Wonderful breakfast and the coffee superb. Looking forward to a return visit
Beth and Dug

Leisure Pet

10/10

Exceptional

29 Sep 2023

Alaric

Super cute.

6/10

Pleasant

28 Sep 2023

Verified traveler

Not very enchanting

The staff at Enchanté Boutique Hotel are very nice and did a great job. Checked-in with a friendly person and all the staff I encountered were helpful and nice.

Sadly, my room had a broken faucet and when the staff fixed it, a terrible sewer smell came out and it gave me a headache. I had to move rooms at 2:30am. The staff was quick to resolve it, but offered nothing for my troubles and ultimately I did not sleep well. The beds are very hard.

The hotel is only 7 years old but does have a \"old world\" feel about it. They offered old/antique desks. Breville coffee makers with sugar/cream packets. The building is beautiful and offers a wonderful outdoor patio and located right in Los Altos downtown and is the only hotel in town, I believe. Easy to walk around the little town and enjoy the shops.

Their complimentary breakfast included a fresh scone, and that was PHENOMENAL. The other food I ordered and paid for was an omelette and it was \"ok\". Lattes were terrible but the brewed coffee was pretty good.

They did offer free parking just across the street. Cost $320/night felt overpriced based upon the quality of the amenities they offered but the staff is very nice. Not sure I will return.

Self

10/10

Exceptional

26 Sep 2023

John

Quirky boutique hotel. Very friendly and helpful staff.

Partner

10/10

Exceptional

24 Sep 2023

Nancy

Perfect wedding night

This is a beautiful Paris inspired boutique hotel. We had reserved a deluxe room that was perfect for our wedding night. The breakfast the next morning was delicious. Highly recommend staying here if you are in the Los Altos area.

Partner

10/10

Exceptional

03 Sep 2023

Hai

If you didn’t already know that you’re in Los Altos, you would swore you were in France when staying here. The attention to details in making this hotel as authentic as possible is commendable.
Great location on Main St. With ample of free parking and access to all the shops and bars and restaurants of Los Altos. Our room was well appointed, clean, cosy and has good sound proofing.
Best part of the stay was the ability to converse with Christian, our front desk manager, in fluent French and his attention to my wife’s needs and comments.
Genuine and generous hospitality!
We wouldn’t hesitate to return here should the need arise in our travel.

Leisure Partner

10/10

Exceptional

21 Aug 2023

Angus

Nice stay, enjoyed sitting with a glass of wine on the patio in the evening sunshine before walking to dinner downtown.

Leisure Partner

10/10

Exceptional

16 Aug 2023

Charlie

The only thing not perfect was the Internet service. There was a known problem according to staff, WiFi was not providing net access for some phones. Seemed to work for IOS devices while refusing to work for at least some Android devices.

Leisure

8/10

Excellent

30 Jul 2023

Patricia

Charming and well appointed. Definitely did not feel like a motel lodge. The front desk and breakfast staff were so pleasant. We definitely enjoyed the glass of wine when returned in the evening. The surrounding town with cute cafes and restaurants was a plus when tired of driving.

Leisure Partner

10/10

Exceptional

19 Jun 2023

Mary

Convenient and pleasant

8/10

Excellent

05 May 2023

Christine

Lovely studio room with an electric fireplace and a very comfortable bed. Quiet hotel with easy walking to banks, shops, cafes & transit. No microwave in the room, but staff kindly brought up hot water for tea as needed.

Leisure Self

10/10

Exceptional

02 May 2023

Jeanne

Spectacular Staff

The staff Erika in particular was spectacular as usual. Never does less than way and above expectations. Wonderful stay.

Friends_and_family Family

10/10

Exceptional

11 Mar 2023

Douglas

Everything about this property was exceptional including the staff, the accommodations, the amenities and the restaurant. Thank you fir a wonderful travel experience.

Leisure Partner

10/10

Exceptional

18 Jan 2023

Jeanne

Amazing

Always a wonderful stay at the Enchante. The staff is wonderful. The rooms are beautiful and quiet. Always such a special treat to stay at such a beautiful hotel

Friends_and_family Family

10/10

Exceptional

03 Oct 2022

Patrick

Location was excellent…able to park our car and walk everywhere. Never have we slept in such a quiet room! I appreciated the homemade croissants and granola components to our breakfast and also the complementary cheeses and wine in the afternoon.

Leisure Partner

6/10

Pleasant

19 Sep 2022

Haleigh

Nice hotel. Food was okay. No cellphone service and their wifi only worked for iphones. Our tv had some white spots on the screen. Not a terrible spot but nothing to brag about. Probably wont stay here again though.

Leisure Partner

6/10

Pleasant

13 Sep 2022

Eugene

Good but not Great

Fairly spacious room with a balcony that can't be used due to local regulations. Only the continental breakfast is free so that eggs or French toast are extra. The photos of the Hotel may make it look like it's in an isolated green space but it is actually right in town and doesn't have its own parking lot so you get a sticker for free parking a block away. Service was generally very good but I was put off when the desk told me they do not provide a receipt at check out. This seems out of order.

Friends_and_family Family

10/10

Exceptional

31 Aug 2022

Joseph

Joe P

This is our favorite place to stay when visiting family in Northern California. Attentive staff, immaculate rooms and a first class breakfast.

Partner

6/10

Pleasant

30 Aug 2022

Philip

Unfortunately not delighted

The French flavor is everywhere and the \"Fleur de Lys\", very reminiscent of the logo of the \"Relais & Chateaux\" might make you think this hotel is part of that group of luxury boutique hotels, but the \"Enchante\" is not.
The hotel is nice, the location is nice, the staff is very friendly, the afternoon complimentary wine and cheese is very pleasant, and yet....\"Enchante\" in French means \"delighted, overjoyed\" but we were not.
The room assigned upon check-in was so badly soundproofed that we could hear a phone conversation through what seemed to be a very thin wall.
Th second room was just OK, certainly not what we expected for the \"De Luxe\" room we had reserved. It was clearly much less than the 350 sq.ft. it was supposed to be and several issues had to be addressed the next morning, one of them a damaged armchair. It appeared later that this change had been indeed a downgrade to at best a \"Premier\" room with no adjustment since the room was prepaid.
You expect the \"Free breakfast\" to mean full breakfast, but it is only a continental breakfast, a very good one, indeed, but if you want 2 eggs, it will be an extra 20$.

Partner

8/10

Excellent

07 Aug 2022

Justin

Paris in NorCal

Like Paris, yet in Los Altos. Gorgeous hotel inside and out. Impeccable service and great location.

My only issue is parking since you have to find and use public parking nearby and usually have to walk a little with luggage to get in.

Partner

8/10

Excellent

07 May 2022

Patti

My wife and I have stayed at Enchante several times before, with each visit being an excellent experience. This time, for unexplained reasons, our room was not serviced at all on two consecutive days. Other than that annoyance, our stay was enjoyable. The front desk and restaurant staff
were very courteous and professional.

Leisure Family

10/10

Exceptional

29 Apr 2022

Khristine

Love!

Christian, the GM is the best! I will always stay here when In town. Comfy beds, wine in the evenings and delicious breakfast to start the day.

Business

10/10

Exceptional

17 Apr 2022

Jeanne

Best Place!

This is the most incredible “treat” to visit. The staff, every last one, has excellent over the top customer service. The hotel is clean, quiet and beautifully decorated.

Friends_and_family Family

10/10

Exceptional

21 Mar 2022

Alexis

This boutique hotel is delightful and a gem in the bay area! It is beautifully and thoughtfully laid out. All the rooms are unique with themed French decorations. Every aspect of our visit was just a pleasure down to the little details. The staff was exceptionally kind and helpful. I will definitely be back!

Leisure Family

8/10

Excellent

26 Feb 2022

Yuki

Nice hotel with character. Stayed in Supreme King room with a deep stand alone bath tub. Note: wifi doesn't work if you have an Android phone; get instructions online for a workaround. Internet connection in downtown Los Altos is generally pretty slow. Great leisure hotel, not as much if you need to work.

Leisure Self

10/10

Exceptional

14 Feb 2022

Amy

Comfortable and lovely hotel. The food was delicious, and the staff was attentive. Will come again.

Partner

10/10

Exceptional

12 Jan 2022

Joseph

Great place to stay in Los Altos, love the breakfast and a glass of wine in the evening.

Partner

10/10

Exceptional

10 Jan 2022

Elaine

So thoughtfully appointed. Staff were amazing especially Hugo! Lovely property. Good excellent. Cannot wait to stay again!

Leisure Partner

10/10

Exceptional

04 Jan 2022

Joe

Very comfortable and the staff was friendly and helpful. The atmosphere was quaint and romantic.

Leisure Partner

10/10

Exceptional

27 Dec 2021

Debra

Breakfast staff and food were excellent! We loved having complimentary wine and cheese the first night of our stay. It was so romantic we got engaged!!
The only areas for improvement are that the toilet seat was too loose and wobbly and there wasn’t enough storage space to put our belongings. Otherwise, a wonderful stay!

Leisure Partner

10/10

Exceptional

15 Dec 2021

Katherine

No parking available, you must park at the street with restrictions. The hotel carpet is not clean especially on the hall way and elevator.
The staff are very helpful and accomodating.

Friends_and_family Family

10/10

Exceptional

07 Dec 2021

Amy

Nice room. Great decor. Nice champagne and cheese plater upon arrival. Only downer is parking is difficult if you have a car and luggage, especially if arriving during First Friday.

Business_and_leisure Self

10/10

Exceptional

20 Nov 2021

jason

Best Hotel In Los Altos

It was the best hotel in the area. The service is 10.

Friends_and_family Family

8/10

Excellent

04 Oct 2021

Mark

Very nice hotel. Room was small - standard king. Near a busy street- some road noise.

Partner

6/10

Pleasant

25 Jul 2021

Verified traveler

It was next too a big number of shops

Leisure Partner

10/10

Exceptional

18 Jul 2021

Verified traveler

Charming with excellent food.

Leisure Self

10/10

Exceptional

27 Jun 2021

Mette

Really unique and amazing hotel

Friends_and_family Family

10/10

Exceptional

16 May 2021

Jeanne

Amazing!

Amazing! Staff is fantastic, rooms are beautiful, impeccably maintained and decorated.

We are treated like royalty!

Friends_and_family Family

8/10

Excellent

15 May 2021

Verified traveler

Very clean room, nice bathroom and great bed and sheets.

Leisure Partner

10/10

Exceptional

19 Apr 2021

Zohreh

Very cute and nice hotel in a nice little town. Just what you need now. Christian was supper nice and very welcoming. We had a great stay . Thank you.

Partner

10/10

Exceptional

15 Feb 2021

Ahmad

Charming stay -- perfect for a getaway

Our visit here for Valentine's Day was perfect! This place looks like it came straight from 17th Century France but the interior is new and incredibly clean. The staff was awesome and kind -- the food was great, and I found that we derived a lot of value for what we paid. I plan to come back here every few months during COVID as a nice getaway from home. Highly recommend this charming place!

Partner

10/10

Exceptional

12 Oct 2020

Jeanne

Amazing Place to Stay

This is the best place to stay in the Bay Area. The staff is amazing, accommodating and helpful. The food is amazing and the rooms are so inviting.

Friends_and_family Family

10/10

Exceptional

08 Sep 2020

FloresFamily

We were very well cared for! All of the staff were kind and courteous during our stay. Even our car had a good time. It was really worth every penny!

Leisure Pet

10/10

Exceptional

03 Sep 2020

Susan

Awesome experience!

Absolutely great! We will definitely be staying there again.

Partner

10/10

Exceptional

30 Aug 2020

Todd

Beautiful hotel, Excellent Service, Delicious Food

Very nice hotel with excellent food in the room and in the restaurant. First rate service.

Partner

10/10

Exceptional

23 Aug 2020

Alberto

Highly recommended.

Quiet, clean, excellent service, very close to banking and many restaurants. Highly recommended.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2020

Jeanne

Best Hotel

The service is unprecedented in these days. Every single person we came in contact with was exceptional. Accommodating, kind, helpful, friendly, efficient. The rooms are exquisite.

Friends_and_family Family

10/10

Exceptional

02 Mar 2020

Julie

What a beautiful little Hotel! Our stay was too short but please know we will be returning, hopefully in the near future. Absolutely charming!

Friends_and_family Friends

10/10

Exceptional

24 Feb 2020

Eric

Beatific property. Elegant and well appointed rooms. Friendly and attentive staff. Cozy restaurant with excellent food.

Business Self

10/10

Exceptional

27 Jan 2020

Emma

Lovely stay!

This is was our second tome staying here, and it was just as lovely. The beautiful decor makes you feel like you are in a different part of the world, and the complementary cheese and wine is an added bonus!! We will definitely be coming back!

Partner

10/10

Exceptional

19 Jan 2020

Verified traveler

Beautiful hotel great and helpful staff! Fireplace in the room and wine and cheese plate on arrival was amazing

Friends_and_family Family

2/10

Poor

18 Nov 2019

Verified traveler

I am SHOCKED that this hotel is offered at this price. The facilities are terrible for that price point in light of the many alternatives in the area. I would never stay here again.

Business_and_leisure

10/10

Exceptional

22 Oct 2019

Jeanne

Beautiful Hotel

Beautiful place to stay, great location great amenities.

Business

4/10

Poor

21 Sep 2019

Verified traveler

Unclean

The hotel is not clean. Our room smelled of mold, and the bathroom was not properly cleaned. The drain plug was not installed properly so we had to keep pulling it out of the sink for the water to drain. Worst of all, I woke up itchy in the middle of the night. The next morning I discovered clusters small bites on my torso and foot... I assume bedbugs. A lovely souvenir. Will now have to isolate and dry clean everything I packed.

Avoid.

Didn’t get pics of the bedbugs but check out the gross, black inside of the shower.

Partner

8/10

Excellent

26 Aug 2019

holly

Family Stay

The hotel accommodations were lovely, convenient and staff friendly.

Friends_and_family Family

10/10

Exceptional

31 Jul 2019

Verified traveler

The staff was so kind at check-in and even wrote me a hand written note welcoming me back since my last stay. The hotel staff provides you with 2 complimentary glasses of wine and a lovely cheese plate. The rooms are adorably decorated and so is the lobby! I’d recommend Hotel Enchantè to anyone.

Leisure Self

8/10

Excellent

30 Jul 2019

Verified traveler

Nice enough little boutique hotel, but very variable in room size-- mostly almost-too-small given the price. Even the hotel bar is, well, a bit tiny-- but it works!

Leisure Friends

6/10

Pleasant

06 Jul 2019

Joanne

Guard your valuables

My teenager lost her eye brow brush and all the cash in her wallet. Lesson learned for her.

10/10

Exceptional

18 May 2019

Verified traveler

Gorgeous boutique hotel close to San Jose and Palo Alto. This is a class above most other chains. Free WiFi, free parking, free breakfast and a free cocktail upon arrival. A very classy affair.

Friends_and_family Partner

10/10

Exceptional

14 May 2019

Verified traveler

Great location and amenities. Loved the happy hour and breakfast. Wonderful attention to detail.

Business Self

10/10

Exceptional

06 Apr 2019

Verified traveler

Originally had a reservation for at a hotel in Palo Alto where I had stayed before. It had substantially deteriorated in the 7 intervening years since I was there. I was not going to spend the second night at that place. Found the Enchante Hotel on line and booked it on Expedia. Really nice hotel. A little more expensive than the first hotel I was at, but it was not out of range for Silicon Valley hotels. Attractive, newer property. I understand the owner lives on site and her pride in the hotel shows through. The complimentary charcuterie and cheese plate and wine during the afternoon was quite nice, as was the selection of breakfast items. Only a couple of minor negatives: be careful on the bathroom floors. Marble floors are attractive but slick when wet! Also, watch your shins, because the metal bed frames are unforgiving. But I would definitely stay there again. I hope I have the opportunity to do so.