Cardinal

United States , San Jose - Silicon Valley - CA
PALO ALTO, 235 Hamilton Ave
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100 reviews shown

10/10

Exceptional

08 Mar 2026

Eleanor

Out of season but would love to return in peak season

2/10

Poor

07 Mar 2026

George

Very rude. They charged us for an extra room & refused to refund us. I would not recommend for this hotel

Family

10/10

Exceptional

14 Dec 2025

Nancy

It was a great stay! Accessible commute. Friendly staff, clean room. Breakfast was excellent. Will surely recommend.

Leisure Partner

8/10

Excellent

08 Dec 2025

Ron

The staff were really kind and welcomed us better than we expected. The atmosphere in the hotel is very calm and quiet. The rooms are comfortable and served us the best it could. The location of the hotel is pretty far from the city center (around 20-30 mins drive by public transportation) but the close metro and bus station made it comfortable to reach any place quite easily. If you look for a quiet and comfortable place to rest in and you don’t mind using public transportation , this is the hotel for your stay in Rome.

Partner

10/10

Exceptional

30 Nov 2025

Noreen

Clean room and friendly,accommodating staffs.

6/10

Pleasant

08 Nov 2025

Ruth

Need to fix and upgrade property

Leisure Friends

10/10

Exceptional

02 Nov 2025

Julie

Fabulous breakfast! Courteous staff. Clean room. Would stay again!

10/10

Exceptional

01 Nov 2025

Anthony

Clean nd courteous staff

Leisure Partner

10/10

Exceptional

05 Oct 2025

Marcelo

During night was cold for us, and they did not turned on the hitters

Leisure Family_with_children

8/10

Excellent

29 Sep 2025

Diane

Overall Aesthetics

The room was clean. However, it didn't look like the pictures online. The chairs were different, didn't have the curtains or decorative pillows, and water came out the shower onto the bathroom floor. Also, we couldn't enjoy tv because there were no subtitles available everything was in Italian.

Friends_and_family Friends

8/10

Excellent

23 Sep 2025

Teresa

Love the breakfast. People next to my room were easily heard conversing til late night. The Metro closest to hotel needs a bus ride.

Leisure Friends

8/10

Excellent

14 Sep 2025

Guelda

Nice and clean. Hotel roof offers beautiful views. Staff very friendly and knowledgeable.

Leisure Friends

6/10

Pleasant

09 Sep 2025

Cristian

Reception staff were great.

Leisure Family

8/10

Excellent

27 Aug 2025

Lydia

Is it worth it??

Stayed 7 days, convenient location, very helpful front desk staff, the room was dated with old furniture, even though we paid for a room with balcony. Minimal toiletries, the breakfast was good but same every morning. Our room was a connected room and you could hear the people next door, specially their music. I think it does not justify the price.

Partner

10/10

Exceptional

19 Aug 2025

Peter

Nice location. Quiet and has parking.

Business_and_leisure Family

8/10

Excellent

19 Aug 2025

Anca

Rooms could do with an upgrade but can’t fault service ,super nice and accommodating staff

Family

6/10

Pleasant

14 Aug 2025

Patricia

Average hotel, not 4 stars

Leisure Family_with_children

6/10

Pleasant

03 Aug 2025

Lori

Not a non

Room an d view was nice. Sadly we couldn’t sit on our balcony…they’re not private and even if they were people were smoking at all hours.

Friends_and_family Friends

8/10

Excellent

12 Jul 2025

Daniëlle

Nice hotel. Pool is a little bit small and old. Area is great. Nice restaurants nearby and a small grocery store which was everything we needed.

Leisure Partner

8/10

Excellent

03 Jun 2025

Henrik

Good hotel with a nice pool but not sound proof

As most will gather this is really a 3 star hotel (which I knew when booking it), but nonetheless a pretty decent hotel. The negatives are that rooms are dated and absolutely not soundproof as advertised. Electricity plugs etc in the rooms don’t work as they should. Our classic double room was small but consistent with advertisement. Bathroom was good and we had a nice balcony with a view of St Peter’s.

The lobby, restaurant and pool area are all really good. One of the very few hotels I found where the pool is open in May. Breakfast was good.

Located in a good and quiet area. We walked with our 11 and 12 year old children to the metro station (15 minutes) which was through a safe area.

Borderline rating between 6 and 8, it depends on what you value the most in a hotel.

Friends_and_family Family

8/10

Excellent

16 May 2025

Trina

Nice quiet area

Nice room lobby in n an area a long walk to city center but doable 1.5 miles about. Great celebrity cruise because lobby bus pick up for port by bus. Free breakfast was good. Electric is 2 prong so American adapter neeeded at this hotel. Bed is firm small terrace

Friends_and_family Friends

6/10

Pleasant

29 Dec 2024

Rohanthiran

The rooms are underwhelming, and the amenities feel outdated. For the price, I expected much better quality. It’s just okay, but I wouldn’t stay here again.

Business_and_leisure Family

8/10

Excellent

13 Nov 2024

Reinerio

spacious property

Leisure Self

6/10

Pleasant

24 Oct 2024

ADRIANNA

Needs a big remodel

Leisure Partner

10/10

Exceptional

29 Sep 2024

Verified traveler

Everyone was nice and spoke English, if you like walking you can literally walk to the Vatican City and then to downtown Rome from this hotel

Self

8/10

Excellent

21 Sep 2023

Fabio

Nice hotel to stay

10/10

Exceptional

27 Aug 2023

Michelle

Family of 4 from Canada... beautiful, spacious, modern rooms. A lovely pool. Excellent air conditioning which was appreciated in the middle of summer! Very comfortable beds/bedding! Had wonderful live evening entertainment in their patio restaurant but the food wasn't up to par so, recommend eating off the property. All the front desk staff were very pleasant with excellent English which was helpful for getting assistance with directions, etc. Would stay here again.

Friends_and_family Family

10/10

Exceptional

21 Jul 2023

Krzystyna

Perfect for family. Pool was needed during the heat wave of 2023. Rooftop bar looking over to St. Peter’s was class.
Loved our stay.

Leisure Family

10/10

Exceptional

02 Jul 2023

Jena

It was a great property just a little far away from shops and restaurants.

8/10

Excellent

29 Jun 2023

Arfa

Everything including the breakfast spread was amazing hotel staff was truly exceptional and very helpful and informative...

Leisure Family

8/10

Excellent

23 Mar 2023

Steven

Nice Hotel

Nice hotel lovely rooms. Mine was in need of some TLC (the bathroom had a damaged extractor fan switch).

Only one English TV channel.

Breakfast, plenty of choice of sweet, cereals, bread, fruit and savoury items.

Dinner menu is small but great choice and not rushed.

Cab service from the hotel was totally unexpected a \"Black Car\" an E Class Mercedes, smooth drive back to Fiumicino.

Self

2/10

Poor

09 Oct 2022

Kristin

Impossible to communicate with this property. I tried to email, message through their number on their site, and use Expedia- no response.

4/10

Poor

05 Aug 2022

John

Rooms are small, pool hours during summer are short. When people return from a hot day of exploring they cannot use pool. Staff at pool not friendly at all.

Leisure Family

6/10

Pleasant

15 Jul 2022

Verified traveler

Good hotel, Good localisation but needs to be renovated

Business

4/10

Poor

11 Jun 2022

Michelle

Check in and services at the front desk really good. Bus station close and other stores. Really good service to go back to the airport.

however very old hotel. Need updates and repair. Breakfast not really good.

Leisure Partner

2/10

Poor

24 May 2022

David

MOULD

Our room was full of mould and had a permanent damp smell. Mould was in the room and in the bathroom. No ventilation, did not feel well being in this room. Would not recommend.

Partner

6/10

Pleasant

15 May 2022

Susan

Hotel staff went out of their way to not let me check in until 3 pm even though one staff member made it clear my room was being cleaned and ready two hours earlier. Lots of noise from the hallways could be heard in my room and I had ants in my room… definitely wouldn’t stay there again by choice!

Business

2/10

Poor

02 May 2022

Marcos

Terrible from the beginning.

Partner

4/10

Poor

21 Apr 2022

CLAUDIA

La habitación que nos toco, estaba en condiciones que no representan el precio a pagar: las paredes sucias y manchadas. la alfombra no les recomiendo caminar descalzo en ella. Había hormigas en la habitación, especialmente en el baño, el baño tenia un sistema de calefacción para secar las toallas que no dejaba de funcionar lo que hacia que la habitación estuviese demasiado caliente, tuvimos que dormir con la puerta del balcón entre abierta para que se refrescara la habitación ( y digo que la puerta estaba entre abierta ya que la habitación estaba tan pequeña que la puerta no daba para abrirla completa, no era puerta corrediza.) como era comienzo del mes de Abril tenían bloqueado el uso de aire acondicionado. En nuestra estadía pagamos para incluir el desayuno. La verdad ir a Italia y tener un desayuno americano, no tiene sentido, por suerte el hotel no esta ubicado en la zona turística de Roma aunque esta como a 15 min caminando del Vaticano y alrededor del hotel hay muchos lugares donde puedes comer la autentica comida italiana a un precio razonable mejor que el del hotel.

Leisure Family

10/10

Exceptional

20 Mar 2022

Verified traveler

There was no electric kettle in the room at arrival but was provided after request. Unfortunately there was no A/C facility in the room and has no ceiling fan either which was not comfortable on such hot days. Otherwise everything was good.

8/10

Excellent

16 Mar 2022

Meredith

All the staff were amazing, so helpful and friendly always trying to help, beakfast had a nice selection of cake, but the restaurant in the evening was quite expensive, but our food wasn’t actually very edible, but rooms were big and it looked lovely as we came in

Leisure Friends

10/10

Exceptional

17 Feb 2022

Majid

Very good

Excellent

Self

10/10

Exceptional

29 Sep 2020

Chris

Great stay parking with trailer was ideal

Great stay. I had dog and trailer and hard to find place good for both.

Business

4/10

Poor

27 Aug 2020

Minks

There are rooms facing the courtyard eating area with mirrored glass so people can't see inside. However we were not told this and felt uncomfortable. They changed rooms to one above where bins were collected at 5am. They we were moved to another room... in front of the swimming pool, no privacy and lots of noise. No one tells you of these things! Check wha tyou are getting. Breakfast food OK, we spent a lot of time out of here touring Rome.

Leisure Family

2/10

Poor

23 Aug 2020

Olga

Room was non functional. Air conditioner did not stop working bringing room temperature to the dangerous level. Toilet did not flush. Personnel were arrogant and careless. Surprisingly unpleasant experience. Look for room somewhere else. It’s way too expensive for nothing.

Leisure Family_with_children

6/10

Pleasant

30 Jan 2020

Verified traveler

Furniture was old, need renovation. Ladies at reception was friendly but Two gentlemen at reception were always nervous, and not friendly. Would not go again.

Partner

10/10

Exceptional

07 Jan 2020

nancy

First time in Italia

Staff was very friendly and willing to help. Loved the shuttle service.

Friends_and_family Family

8/10

Excellent

12 Oct 2019

Verified traveler

Front desk was extremely helpful, rooftop bar, pool and balcony were great. Restaurant wasn't great for dinner -- price, food and staff. Location was pretty inconvenient -- needed to take taxis to/from everything.

Leisure Family

6/10

Pleasant

18 Sep 2019

Verified traveler

Even though each room has a thermostat, the front desk actually controls the temperature in each room. They seem to randomly change it and don’t react well to a request to adjust the setting. I had stayed here twice in one trip with time in between. My room was hot during my second stay and I asked for it to be adjusted. The guy tried in his computer and said it was done. I happen to know from my stay earlier in the week that the only computer controlling the HVAC is at the other end of the counter and you have to get up to make the change. Our friends (in a group of 8 - 4 rooms) all had similar problems. Other than that, it’s a pretty nice property in a good location. Prepare to sweat while you sleep or freeze to death though.

Leisure Friends

6/10

Pleasant

04 Sep 2019

Tricia

We are not totally happy with our stay. Some of the staff are friendly and some are outright rude. A lot of the fixtures in the bathroom were ill fitted and loose. Kettle does not work properly and some of the sockets don't work either. It is not sound proofed and it is very noisy. Way overpriced and does not deserve 4 stars.

Partner

8/10

Excellent

31 Aug 2019

Jennifer

Good value for money

Good location, slightly dated in parts but immaculately clean with great facilities. Good value for money.

Friends_and_family Family

4/10

Poor

24 Aug 2019

Verified traveler

Not a 4 star quality hotel. No kettle in the room even basic budget hotels have a kettle to make a drink. Disappointing that the pool closes early after being out through the day it would be good to be able to go into the pool later. Bad food menu only 1 vegetarian option. wouldn’t recommend this hotel.

Friends_and_family Friends

10/10

Exceptional

21 Aug 2019

Verified traveler

Easy access to center just one bus to take and 10 min on it. Staff very helpfull provided maps and what buses to take.

Leisure Partner

8/10

Excellent

04 Aug 2019

Verified traveler

Lovely pool and area to cool off in on hot days. Overall comfortable and enjoyable. Location makes a taxi ride a requirement to get to a number of key central Rome sites

Leisure Family

8/10

Excellent

12 Jul 2019

Antonio

Great place to stay. 1 bus ride to downtown. Pool was decent breakfast was pretty good except the expresso. Not too much around the neighborhood but fairly easy to get downtown in 15-20 min. Did find a couple of bugs in the room also.

Family

8/10

Excellent

09 Jul 2019

Verified traveler

If traveling in Summer, the pool is worth it's weight in gold. It was clean and well maintained. The staff were all extremely friendly and helpful. We stayed in a Superior room with balcony. The room was comfortable with a good firm mattress. The bathroom was excellent. The ample balcony was delicious at night and necessary for a good cell signal. I advise not to eat in the restaurant. The neighborhood was perfect. Plenty of shops and restaurants with normal working class prices. Taxi rides to almost anywhere in the city are between 10 and 15 euros. This is not a four star hotel as it is a bit worn but is an excellent value.

Leisure Family

6/10

Pleasant

08 Jul 2019

Verified traveler

Breakfast served free at the hotel but we were told that our breakfast were not included. They will charge 15$/person. The policy was not clear.

6/10

Pleasant

06 Jul 2019

Verified traveler

The hotel is located in the outskirts of Rome and 15
-30 minutes by taxi depending on the traffic.If you are just looking for a comfortable bed to sleep on with good airconditioning and a bathroom and a toilet this place would do. But if you're like me who would like to have the small comfort of having a cup of tea in the room after you wake up or in the afternoon this is not the place for you. And there is no way you could get even a snack after 2.30 in the afternoon till early evening as the restaurant isn't open and the bar only serves liquor that is only if you are lucky enough to find the barman. The same dilemma after 9.30pm. Despite our pleas for a kettle we were rudly dismissed as we were in a standard room and not a superior room. My offer to pay and upgrade to a superior room was also not successful apparently because no rooms were available. Interestingly a kettle with teapot and mugs arrived instantly after I related my experience to our tour group director. In summary an ok hotel but poorly managed.

Leisure Partner

8/10

Excellent

12 Jun 2019

Verified traveler

I liked the great view on the fifth floor. I also liked the breakfast. The selection was pretty ok.

Leisure

10/10

Exceptional

12 Jun 2019

Verified traveler

Hotel Cardinal was easy to access from many areas by Uber or public buses. A very clean and spacious rooms

Leisure Family

8/10

Excellent

27 May 2019

Verified traveler

Staff are friendly & very welcoming & helpful.
They work hard .
Enjoyed the pool & terrace.
The hotel could do with renovation as is getting old & dated.
Locationis good for the Vatican & Colosseum etc
There is a hotel shuttle service.
We used the metro & bus to get around quite easily & also taxi.

Leisure Family

6/10

Pleasant

21 May 2019

Brenda

Disappointing

Very disappointing room, terrible drains and pipe view. No balcony and no tea or coffee making facilities.

Partner

8/10

Excellent

03 May 2019

Verified traveler

Overall happy with stay. Swimming pool not open was a disappointment. Said online when booking would open 1st May and it didn’t.

Leisure Partner

10/10

Exceptional

22 Apr 2019

Verified traveler

It was a pleasure to be in your Hotel the cleaning and the food was amazing keep doing the same great service Thank You

Friends_and_family Family

10/10

Exceptional

21 Apr 2019

Marie

Amazing hotels. Amazing staff.

Family

6/10

Pleasant

11 Apr 2019

Peter

Okey dokey

Hotel room was clean and comfortable, staff weren't overly friendly, hotel bar lacked any atmosphere or warmth. Pool was closed, maintenance work, roof terrace closed till May ?, despite the warm weather 18 ° 20° ?. Breakfast choices were ok, but restaurant was over priced. Hotel location is a little run down, but its only a ten minute bus ride to city centre, local buses are regular. Be careful late at night....

Partner

10/10

Exceptional

22 Feb 2019

Verified traveler

The view I got from my window Vatican very nice my stay was so go and pleasant I will probably return soo.

Leisure Partner

8/10

Excellent

07 Dec 2018

Verified traveler

Nice comfy room. Affordable and lounge room staff very polite friendly and attentive

8/10

Excellent

06 Nov 2018

Gordon

Good location, very comfortable. Staff was very helpful.

6/10

Pleasant

21 Sep 2018

Clare

Not the best location

Hotel needs improvement as a few things including the plugs in our room
were broken. The staff kept telling me I had to pay more because of my allergies for getting some eggs made separate for breakfast, obviously I argued my point. There should have been a kettle in the room but there wasn’t, when they brought one it was broken. Staff could have been a bit more friendly if I’m honest, some were trying. They had a shuttle service for one Euro per person but depending on who was on reception would mean that it may or may not run a certain times so very confusing and the service stopped by 7(ish) which meant you could never use it in the evening. We had to pay for taxis to and from the hotel as it wasn’t safe for us to walk to the metro stations so that was an unexpected cost. We would have moved if it wouldn’t have cost us to move but they refused to cancel our room without charge.

8/10

Excellent

05 Sep 2018

jasmine

Great hotel

Great visit to this hotel. The staff were all very friendly and helpful and the hotel was clean and comfortable. It's a bit outside the main area but easy to walk or taxi to all the sights. I would definitely stay again. The one downside is that the pool and Jacuzzis close pretty early. If they opened until later it would be perfect!

10/10

Exceptional

24 Aug 2018

Neil

Nice hotel, not a great area.

Nice hotel, not a great area but near the main bus routes and walking distance to Vatican City.

10/10

Exceptional

10 Aug 2018

JoJo

Perfect hotel in perfect location

Perfect hotel in perfect location. Only 20 mins walk to Vatican City. Hotel has excellent pool (maybe a little cold) for cooling off before going into the hot city. Also has a gorgeous roof terrace with jacuzzi's looking over St Peter's dome. All staff (apart from 1) very helpful and friendly. Would definately recommend to anyone wanting a relaxing time away from the bustle of this beautiful city. Hope to return very soon

10/10

Exceptional

31 Jul 2018

kez

Bellissimo!

The staff were fabulous, room very comfortable, pool fabulous after very hot days exploring, food delicious! What more could you ask for!

8/10

Excellent

31 Jul 2018

Mary

MaryC

No ice machines, had to go to the bar for ice and after a couple trips to it the bartender wasn't very happy. It was 93 degrees and 74% humidity!

Partner

4/10

Poor

30 Jul 2018

Barry

Not 4 stars any more.

Not a 4 Star hotel by any stretch. Nearly every wall socket in our room was either loose or not working. The bath was chipped in multiple places. The shower temperature was extremely unstable. The fridge for the minibar switched off when the room key was removed, not that it mattered because it didn't cool anything even when it was connected to power. The pool had a permanent ring of grime around the edge. Nearly every lounger at the pool needed some form of maintenance. This hotel would have been nice 20 years ago but a lot of attention is required to bring it back up to date.

Family

8/10

Excellent

10 Jul 2018

emz

Nice hotel

We really enjoyed our trip to Rome and a nice hotel to come back to after so much walking was fantastic. The room was nice, staff were polite and it was convienant for local transport into the centre.
The rooftop terrace was amazing too very relaxing and hot tubs were a bonus just a shame one wasn’t working so had to wait a bit if you wanted to use it.

8/10

Excellent

24 Jun 2018

Marcela

Great service

The hotel is a little bit far from the main main attractions (but access to the public transportation is ok), but it has a good price and excellent service.

Partner

6/10

Pleasant

16 Jun 2018

Sharmita

Old worn out hotel - just average 3 star old hotel

This is a very old and worn out property - they keep showing the 4 stars in all their signboards but this actually feels just like an old 3 star property with hardly and hotel staff around.. so u have to fend for yourself... and if u have a child (u will then get a room for 3 with 1 double bed and 1 sofa bed) and these rooms allocated have a horrible view which looks into a concrete high wall of the neighbouring property which is around 20 or 30 feet high... so its just terrible.. thats all we saw out of the balcony..

the front desk staff are not helpful at all... very business-like and they wont try and help out at all.. i had clearly booked a room with a good view (as promised on the website) but got this horrible and ghastly view and the front desk wod not even listen to what i had to say.. so i just gave up and endured this old hotel..
there is a rubbish restaurant which looks very aristocratic and very expensive but serves horrible food - have never tasted or had such bad salads in my life - so its memorable for all the wrong reasons... i would think this hotel is avoidable.. even the closest bus stop is more than a kilometer away... and the city centre is more than a 30 minute walk if one attempts it...

Family

4/10

Poor

09 Jun 2018

Verified traveler

Watch your personal belongings

Overall the hotel was good. View from the roof terrace an pools was beautiful. Downside was that someone from the housekeeping team stole a pair of my trainers.

Partner

6/10

Pleasant

28 May 2018

Verified traveler

Pool and jet tubs close too early. Main waiter at restaurant wasn't very polite, but everyone else was good. Especially the rooftop bartender.

8/10

Excellent

26 May 2018

Lori

A short bus ride to Vatican city and other attract

This was my second stay in Rome and like many tourist areas, the price of lodging can be quite high. I felt the Cardinal St Peter was a great value and was comfortable-with the exception of the pillows which were pretty flat- but the staff was wonderful. The pictures on the website were definitely staged to enhance the appearance, but it was still pretty nice. There is a breakfast included which is not bad and the lication is in walking distance of multiple public transit ootions. The rooftop area is quite nice and there is a pool but it was too chilly for us to try near the end of May. We got the economy room which was small but comfortable. If i stayed again i would probably upgrade to a delux room. Overall I was happy

8/10

Excellent

12 May 2018

Ion

The whether didn't help, but I expected the room to be 25 sq metres as advertised, which wasn't the case.

Partner

8/10

Excellent

06 Apr 2018

Verified traveler

Sara at desk was extremely helpful!!

Partner

6/10

Pleasant

24 Oct 2017

Vic

Needs a bit of TLC

Although the majority of areas were clean and tidy there were a few things that could be improved and it's not a 4 star hotel.
The supposedly clean towels were either dirty with stains on or had holes in them
The bathroom light wouldn't turn off
The bathroom needed a repaint as the paint was falling off the walls / ceiling.
The mirror in the bathroom needed replacing
The view was shocking especially after seeing the lovely view advertising this hotel one of the reasons we chose it, We didn't appreciate the concrete and weeds we had as our view.
Lovely wardrobe and loads of space, but no coat hangers and the shelves were full of dust.
As long as you are happy with the same food every day the breakfast is perfect.
Staff were friendly and check in was quick. Staff were also helpful in explaining about getting to the centre of Rome.

6/10

Pleasant

07 Oct 2017

traveler

Hotel was loud.

Many disappointing things about the hotel. It was located in a sketchy area. The hotel staff only talked and would not listen. The power in the room is only on when you are in the room. The hotel was very loud until around 12pm every night. Dinner outside as really weird. Our waitress stood 10ft from us the entire time we were eating and just stared at us.

Partner

8/10

Excellent

07 Oct 2017

Lawrence

Very highly recommended

Wonderful stay, within walking distance of the amazing history of Rome

Partner

8/10

Excellent

06 Sep 2017

Verified traveler

Nice hotel good location

This hotel was chosen for its location and the fact it had a swimming pool so we could have some tourist days and relaxing days. We were a bit disappointed that the pool closed at 6pm so we couldn't jump in after a hot day sight seeing. The breakfast was quite good, but there was no decaf coffee readily available, I had to ask for it but the waitress soon recognised me and automatically got it for me.

6/10

Pleasant

02 Sep 2017

Verified traveler

Best of both worlds but take your own food!

An overall good experience and super to find a hotel so close to the city with a pool and roof terrace with plunge pool. The triple room was large and airy and nice bathrooms but the food was well below par for 4stars. We ate in the restaurant on arrival which was mediocre at best and quite expensive for the quality, but it was the breakfast which was a bit grim. We envisaged platters of fresh fruit but got three bowls of cheap tinned - pineapple, that weird mixed fruit salad that grannies served in the 70's and I can't remember the third but it was not good and not even cold! The bread selection was cheap and the coffee machine worse that a uk service station. With three meagre choices of cereal which all were nasty we pretty much tried it twice then didn't even bother on the other days which was a shame as we chose room n breakfast to set us up for the day but had to eat out but hey ho it was a relatively small price to pay. We got taxis into city at 15€ each way but my teenage daughters enjoyed the pool aspect to complement the city trips which was cool.

I wish I could get my hands on this hotel to affect a turnaround and make it really special with great service I'm sure I could make it lots more money as the roof terrace is massively under-utilised offering no drinks during the day and one surly barman devoid of personality at night but the receptionist team were good, most of the staff were helpful but didn't really understand English which was ok

8/10

Excellent

31 Aug 2017

Verified traveler

Great pool facilities given the location. Not as enjoyable when very busy with limited access to the rooftop pools. Nice rooms. Friendly staff.

8/10

Excellent

28 Aug 2017

Stu

Lovely hotel.

Great hotel just on the edge of the main attractions. Modern and clean with excellent staff. Pool was a great facility after a hard days sightseeing.
Although the bus ride into the center of town took only 15 mins it was the ride from hell; infrequent, overcrowded and unreliable. But hey, when in Rome!

10/10

Exceptional

03 Aug 2017

sophie

Quiet with great amenities

Comfy and friendly hotel,only a couple of stops on the bus from Rome city center but loved the peace and quiet

4/10

Poor

01 Aug 2017

Verified traveler

Very average hotel, seen better days

Just very average. A bit tatty. Didn't get the impression that the staff were too bothered about their guests. Good views from roof terrace though.

8/10

Excellent

25 Jul 2017

Verified traveler

very nice hotel as we expected + swimming pool

No vegetarian choice for Breakfast-was not too good & the staff at the breakfast was very roud. Hotel was exactly same as shown on expedia website but where our room was located, the view from there was very bad but other rooms were facing swimming pool or outside ! The staff at the hotel were very co operative and humble. The room cleaning staff was very good and polite too ! Staff at the reception were awesome with many informations about the places around. The swimming pool was very clean and quiet. The public transport was very handy from the hotel to go to the city centre. Mc Donalds is around and a small super market is around the hotel too to pick up your water bottles and few day to day things. Very nice pizza place opp mc donalds for take away dinners
I would recommend this hotel to someone who is no too aware of the city.

4/10

Poor

06 Jul 2017

Mark

Mama Mia! almost a 3 star hotel!

A bit out of the way, the service was almost satisfactory, maybe a little adverse to english speaking customers, The restaurant food was OK but pricey for what you got, unfortunately resources were slim and the service reflected that. WI FI average when you actually got on to it.. Breakfast was poor and service similar!

Family

6/10

Pleasant

26 Jun 2017

Kath

Pleasant Hotel with pool.

the room was clean but needed some updating in some areas. There were days things that should have been done in the room were not and had to be asked for.

10/10

Exceptional

16 Jun 2017

Thomas

Honeymoon

Nice clean friendly hotel good pool to relax in after a busy day exploring. Metro station was a good 15min walk away bit of a hike with a suitcase in the heat.Vatican is within walking distance so is lots of very reasonable local restaurants. Breakfast had a good selection all fresh. Overall good value for money in Rome if you don't mind walking a bit.

Partner

8/10

Excellent

03 Jun 2017

Robert

A pleasant stay

Nice hotel and very welcoming. A good family room for four made up for a poor view of a concrete wall, however the pool and roof terrace provided nice places to sit and relax outside. The locality provided some excellent alternatives to eat.

Family

10/10

Exceptional

22 May 2017

Radhika

Lovely room, staff and pool!

Very nice hotel and convenient with the pool, we had some good relaxing days there! Even though we stayed on the Ground floor didn't have any issues with noise or anything. Bus stops are close by and metro train is probably 10-15min walk but easy to get around from there. Air conditioning was controlled by the Reception desk though and not in the room, so one night it turned on in the middle of the night and it was COLD my hubby got a cold from it!! So make sure if you don't like the really cold air conditioning like us to keep an eye on that.. Breakfast was okay, not hot hot food but if you're not fussy about food you'll be okay.. overall staff were really nice and helpful and friendly and the room and bathroom were really nice. We had a £50 off voucher so paid around £460 for 5 nights and it was a lovely place to stay, would definitely recommend!!

Partner

10/10

Exceptional

21 May 2017

Denzil

Quiet Hotel for Tired Travelers

Great hotel! Off the main road, but worth it. Very quiet and roomy. Not far from Vatican City.

Partner