Global Luxury Suites at Menlo Park

United States , San Jose - Silicon Valley - CA
MENLO PARK, 3639 Haven
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50 reviews shown

10/10

Exceptional

09 Nov 2024

Verified traveler

Property Manager provided the wrong building access code. We had to find somebody at the Management office for the correct code. Other than that, everything else was perfect.

Partner

8/10

Excellent

21 Sep 2024

Chris

Not close to anything but very large suite

Business

6/10

Pleasant

16 May 2024

Ian

“Luxury” is a bit misleading…

No hot water in the morning, water pressure was very poor. Room smelled of chemicals / cleaning solution to the point of being over powering.

Half the treadmills in the gym were broken.

10/10

Exceptional

25 Apr 2024

Jacquelyn

The unit was beautiful with windows and two bedrooms. The place was very clean and comfortable and we enjoyed the deck. It was perfect for meeting our needs three girlfriends traveling together. We enjoyed the pool and the terrace deck as well. I’m glad I chose this location.

Friends_and_family Friends

10/10

Exceptional

20 Jun 2023

Frank

The Anton Menlo apartments were superb. The complex was quite exquisite. The apartment was very very nice. Everything you could want for all the basic things. The sky roof was quite a nice touch to be able to have it available and use it. The team was always on hand to respond to all inquiries no matter how trivial. Awesome experience

10/10

Exceptional

07 Mar 2023

Felicia

Highly recommend for relaxation

The property was beautiful, well maintained and fun to relax. The kitchen was huge! I loved the secluded feeling but still close to city.

Business

8/10

Excellent

01 Mar 2023

Verified traveler

Roomy private apartment in new complex

Great new property of separate apartments, full kitchen, bath, livingroom, laundry, huge walkin closet. There is no agent or desk onsite, all communication is via email and phone. The self-service means codes at the door, lockbox with a key, etc. so have a PDF viewer on your phone ready to navigate that process. Would recommend for longer-term stays, more homey than a hotel room for sure!

Business

4/10

Poor

19 Sep 2022

Mohamed

The neighbors on top can he heard with any movement making it difficult to sleep. There is nothing around the area that is walking distance and it’s industrial plus car dealers.

Business Self

10/10

Exceptional

29 Aug 2022

Heidi

I enjoyed my stay here at Anton Menlo Residences. It's a fairly safe and overall quiet neighborhood. You hear the noise from the freeway nearby but other than that it's a decent location. The apartment is new so everything is in working order. Couldn't figure out how to turn on the fans however. There is a nice bathtub, a full kitchen, and laundry machine inside the apartment. The space is great for 1-2 persons. There is ample free parking outside. Units can be accessed via elevators. I asked for a room on a higher floor and it had a great view facing the sunset which is really nice. Pleasant smell inside the building. Nice big pool with lounge chairs available to you as a guest. Unit has also a big balcony but no outdoor furniture to sit on. Would recommend this place and will stay here again. Communication was good between the hosts, responsive to my requests and accommodating. Thank you!

Leisure Self

4/10

Poor

09 Apr 2022

Eric

I had a week long business trip to Menlo Park and this place looked good from the website.

Problem is it is not a hotel and there is no front desk or anyone there to help you check in. You have to do it all online through a janky app from 1990’s AOL era.

And places like the coffee ‘cafe’ have coffee machines but no cups so you can’t use them.

No room service and nothing to walk to, had to take Ubers everywhere or DoorDash.

If you’re looking for a hotel, keep looking as this is not one.

Business Self

6/10

Pleasant

09 Dec 2021

Julie

The unit itself was great, Very clean and comfortable, with more than all the amenities I needed. Fantastic. However, the property is in a bad location and is also poorly maintained. An alarm was beeping in the hallway the entire time I was there, and no one ever came to check on it. Fortunately I couldn't hear the beeping inside the unit.

Business_and_leisure Self

8/10

Excellent

08 Dec 2021

Melanie H.

Overall a really positive stay, only downside were some ants in the bathroom...

Overall this process and property is great. They had all the little things that you need, dishwasher soap, laundry soap, TP. Everything was clean and nice, and there were laminated info cards that were very useful. One big downside, though, was that the bathroom had ants. They showed up occasionally to hunt through the garbage or to the shower/bath if there was water. I tried to keep things clean so they didn't start moving to other areas, which they did occasionally go looking elsewhere but the infestation was kept to the bathroom. Everything else was nice and as described, and the process was thorough and informative, so I'm giving it a high rating, but I really hope they deal with the ants because that did make the stay rather icky at times.

2/10

Poor

21 Nov 2021

AZADEH

The check in was very challenging. No one sent an email as to how to get into the property. I was staying there because I flew in for a surgery. It was a very uncomfortable environment. It was located to a highway, it was load, noisy, and you can see the lighting from outside. Very difficult to rest, and have a quiet a d dark environment.

Family

8/10

Excellent

13 Nov 2021

Johnathan

The property was great. It really felt like a home. The amenities and the 1br apartment provided enough space and comfort to make us feel comfortable

Business_and_leisure Partner

2/10

Poor

21 Jun 2020

Verified traveler

not worth it.

Not worth the $400. It smelled like cigarettes when we 1st opened the door, the floors where extremely dirty, we had to wash our feet before getting into bed because our feet were dirty from walking around barefoot in the apartment. The air conditioner vents are filled with dust. Dinning table placemats were dirty.
Parking is horrible. Would’ve preferred staying somewhere else.

Partner

8/10

Excellent

28 Feb 2020

Huan

very convenient and clean unit, however, this unit has insufficient supply in kitchen and bath room.

Friends_and_family Family

8/10

Excellent

24 Jan 2020

Verified traveler

Property is wonderful. However, complicate rules and policies make it hard to book, check in and check out.

Friends_and_family Family

4/10

Poor

29 Dec 2019

Verified traveler

The property is very near highway 101, to the extent that you cannot get a good night's sleep due to constant traffic noise. The suite is fully furnished, but the living room seating is very uncomfortable. The front door was rather difficult to lock from the outside.

I will not be staying here again.

Leisure Self

10/10

Exceptional

08 Oct 2019

Verified traveler

The property was absolutley wonderful. It was beyond our expectations. The location was perfect for our needs. We would definately stay here again!

Business Family

10/10

Exceptional

01 Sep 2019

Vinessa

Return home to California: beautiful stay

The two bedroom apartment was located in a great location. The premises clean with everything you needed. But best of all relaxing!

Friends_and_family Family

6/10

Pleasant

23 Aug 2019

Verified traveler

Checkin was super complicated and they wanted to charge for early checkin. There was a hair in the shower when I arrived and ants in the kitchen. Otherwise it was a pretty generic corporate apartment stay near my office.

Business

10/10

Exceptional

28 May 2019

Sandra

5 stars

Its always amazing. My family and I love it.

Family

6/10

Pleasant

17 May 2019

Verified traveler

Keep an eye out for a large service fee applied at the very end of your reservation (for a very brief stay, not economical), and additional booking steps/contracts even if booking through third party services. The property itself seemed new and lovely, with the glaring exception of large scale electrical towers/lines running THROUGH the property (in some cases just dozens of feet from apartments), which may be a concern for individuals attentive to the risks of such things. Check-in was facile and clear. On check-in I found the room to be well appointed, but highly and artificially fragranced - almost nauseatingly. The room was otherwise set up to be welcoming. However, on inspection the floors and even bathroom components were incompletely cleaned (including toilet seat). Although serviceable, the furnishings and bed were too rigid for my taste. The kitchen was equipped with I believe aluminum pots and some convenient supplies for cooking, and the kettle on the stovetop was rusted. For a setting describing themselves as ‘luxury suites’, they may have missed that standard. The washer/dryer worked well and were an appreciated convenience. The open spaces were lovely (if you can overlook the high voltage electrical tower). Ultimately, while some aspects of my short stay were well planned and serviceable, I wouldn’t choose to stay at this location again, although I may consider giving other locations a try in the future.

Business Self

2/10

Poor

14 May 2019

Verified traveler

This place is not safe. There was a threatening neighbor with a huge dog on the apartment next door. When I complained to management about my safety concerns, they did not want to refund me (even though I canceled my stay)

Business Self

10/10

Exceptional

11 May 2019

Greg R.

Perfect stay with Global

Thank you for the very nice, very clean, and very recommendable stay with you at the Global Luxury Suites Menlo Park. Being our first time renting a full furnished apartment, we really were, a bit nervous when we were on the way there that first day. Yet, when we arrived, the info, directions, and map layout tools absolutely calmed the nerves and everything worked out great!! We had the best time and look forward to using your facilities again very soon!
Thank you again from the Rojas

6/10

Pleasant

07 May 2019

Sophie K.

Isolation from amenities

Hi there Although your apartment was a good size, clean and well appointed, it was too isolated and in an industrial area with no access to fresh foods or services. It only suits a traveller who has their own transport or hire car. As a single person with neither of these I struggled to get by and find somewhere to eat close by and had the added Costs of hiring Uber everywhere. Despite the pool and gym the place was like a deserted wasteland😕

10/10

Exceptional

14 Apr 2019

Kim

Didn't know this was here.

Apartments are very nice two bedrooms, one master, one with a bath a Ross the hall, with living space between the two rooms. My only complaint was that the blinds didn't completely blackout the light at night. The master bedroom was brighter at night due to its location over parking lot below. Other than that, really nice place with lots of options

6/10

Pleasant

13 Apr 2019

Sondra

I thought I was booking a hotel room. It tuned out to be an apartment complex with no desk services. There were no restaurants in the area. The apartment was lovely but not appropriate for a 2 day stay.

Family

8/10

Excellent

13 Apr 2019

Verified traveler

Modern & Clean

The apartment complex is beautifully modern, spacious, and super clean. We felt very safe and secure. The only downside was our apartment/unit location near the Main Street. It was actively noisy at all times. I suggest ear plugs at night. Other than that, a wonderful stay.

Family

8/10

Excellent

12 Apr 2019

DIANNE

Nothing to complain about!

8/10

Excellent

12 Apr 2019

Lamar

It was a inconvenience trying to get key for the room.. they said the key would be in the lock box.. when I opened the lock box NO key. Had to wait 20mins for someone to open door

Family

10/10

Exceptional

06 Apr 2019

Rachelle

Extra Amenities that can’t be beat!

This place was perfect for my husband, son and I to stay at while exploring the San Fran area. It was in a great central location with great amenities after a busy day of touring the city. We enjoyed the rooftop deck, hot tub and pool, arcade and huge fitness room. Free parking, kitchen, laundry and large apartment space made it enjoyable and easy! The only negative I could say is they don’t supply trash bags or pool towels, which I thought was odd. I would definitely stay here again with easy check in and check out - communication was great!

Family

2/10

Poor

28 Mar 2019

Verified traveler

Clean, spacious apartment. Terrible location unless you work at Facebook, apparently. No amenities nearby (no grocery stores, restaurants, coffee shops, etc). Apartments are cheap new construction, on a busy street, so lots of street noise. There is zero human interaction through checkin, during the stay or during checkout, but lots of auto-generated emails. So a weird customer-service experience. Only personalized email was to notify me of additional charges they are trying to run through on my credit card which I did not authorize or incur. Overall, weird place to stay and bad customer service. Don’t recommend.

Friends_and_family Family

10/10

Exceptional

26 Mar 2019

Verified traveler

Amazing facilities and exceeded expectations! Only complaint was the grab and go app was not compatible with our Canadian phones, and there are no really close amenities in the area as hotel is in an industrial park.

Leisure Friends

10/10

Exceptional

22 Mar 2019

Richard

I'm a fan. We stay here all the time on business.

We like staying here on business. Very close to Stanford and pretty affordable compared to hotels in the area. Access to outdoor heated pool, hot tub, pool table, shuffle board, grills (though we've never tried to use them.) kind of spendy on the cleaning fee, so works out better on a longer stay as opposed to a shorter stay)

Only headache is rental agreement, Drivers license documentation, etc. that you have to sign and send back each time you stay. And the 10% forfeiture if you cancel your plans after 48 hours of booking, and 100% charge shortly thereafter. Why not just call it a non-refundable rate which would at least not confuse people when Hotels.com says \"REFUNDABLE\" because most people think that means up to 24 hours before arrival.

8/10

Excellent

07 Mar 2019

Leigh

Awesome rooms; good location; daunting logistics

The property was brand new, exceptionally clean, and well appointed. Can't recommend that part enough. You get a lot of emails in advance about parking, check-in, how locks work, etc. Kind of overwhelming. Checking in is positively byzantine. The place is huge, multi-building, and hard to navigate. Essential codes (you need two) and room numbers are buried in PDFs. It's hard to get the info you need while standing in the dark in the rain (the awning-like things above doors are just decoration). The operation of the key lock device and the key fob is Kafka-esque. I still don't know how I unlocked or locked the door. It just seems to have happened but is not repeatable. And finding your way to your room and back to your car - well, next time I will mark those locations on my iPhone. Also, convenient location close to 101.

8/10

Excellent

18 Jan 2019

Verified traveler

Fine but not homey

Great outdoor amenities. A bit sterile.

8/10

Excellent

15 Jan 2019

Penelope

Beautiful apartment

Beautiful apartment. Very safe. Self check in worked well. Location was A little out of the way without shops locally or onsite (shop in photos not up and running). Great to be out of the San Francisco hustle and bustle.

Family

10/10

Exceptional

09 Jan 2019

Mary

Family Friendly and Quiet

Great quiet place to stay! Perfect for our trip to watch Clemson win the National Championship game!!!!

Family

8/10

Excellent

29 Dec 2018

william

Pretty good

Bed was too firm, uncomfortable, everything else was good, nothing reallly close by to eat

Family

8/10

Excellent

27 Dec 2018

JEFFRI

nice complex with good amenities. would come back if affordable.

10/10

Exceptional

26 Dec 2018

Verified traveler

The property was beautiful, offered multiple amenities, and even had a free trash service.

Friends_and_family Family

8/10

Excellent

24 Dec 2018

Ya Chi

Nice and clean place.

Nice and clean place for a family holiday. Check in instruction is very clear. I am very happy with it. Stay longer is better.

Family

4/10

Poor

16 Dec 2018

Verified traveler

I arrived at night and had a very difficult time locating and getting in to my unit. I was fortunate to find someone working late in one of the offices able to help me. I called the 24-hour help line at Global Luxury multiple times and no one answered.

I also need a receipt of my payment and having to make calls to get one.

The window in the bedroom wouldn't close all the way so was a cold breeze.

And, no food options anywhere near by.

I won't be staying here agin.

Business Self

10/10

Exceptional

11 Dec 2018

James

Great Spot

Fantastic value. The apartment was new and spotless The amenities were great, everything new and top of the line. The area is semi industrial so you have to drive, but the property makes up for it.

10/10

Exceptional

11 Dec 2018

Verified traveler

Very fun and beautiful place highly recommend this apartments...

Business_and_leisure

10/10

Exceptional

08 Dec 2018

Edward

The property was more like an apartment building than a traditional hotel. It had 2 bedrooms and two full baths, a complete kitchen and a living room with a pullout sofa. It was spotless and the furniture and decor were really very nice. I stayed with my two teenage children and we all agreed that we wish we could live there. The rates were very reasonable for the high quality of the apartment. I was thrilled with the place.

Business_and_leisure Family

8/10

Excellent

21 Nov 2018

Verified traveler

Nice stay

Great place, spacious, and very clean!

6/10

Pleasant

16 Nov 2018

kevin

Was unclear by listing that this is essentially an apartment for longer term guests. clean and well furnished for that use, but with no stores, restaurants anywhere close (without driving) inconvenient. Also, management did not provide updated access instructions (including the apartment number) until I was onsite and realized that there was no staff onsite to help. I had to call and was then furnished the instructions.

Business Self

8/10

Excellent

26 Oct 2018

Deborah

Great option for long term stays

Nice place, very comfortable. Especially great for long stays. Check in is a different process from a regular hotel and the lock box/electronic key is not intuitive at first. Location is convenient to highway and Facebook. No stores or restaurants within walking distance.