Name: Lia Hotel
Address: 950 El Camino Real, San Francisco, 94070, US

8/10

Excellent

27 Jul 2026

Alicia

Clean room

4/10

Poor

27 Jul 2026

Vincentia

We were given a corner room (201) facing the main road (El Camino) & it was very noisy all night long that we couldn’t sleep at all. The air conditioning also didn’t work properly, it was hot when I finally almost fall asleep that I had to adjust the temp. I don’t understand why they gave us the most noisy room, the corner room facing main road while the next room was empty and we paid the normal rates. I wouldn’t recommend this hotel to anyone. To be fair the room was relatively clean therefore I rated 2 stars instead of 1 star.

8/10

Excellent

26 Jul 2026

Angelica

The room was very clean, friendly staff and convinced parking

10/10

Exceptional

20 Jul 2026

luis

I needed a room for the night as I had a meeting the next day in San Carlos so this was it! Competitively priced with a spacious room, walk In closet and large bathroom. It was also clean and I was able to check in around 1:30am

Self

2/10

Poor

15 Jul 2026

Kelli

The overhead lights in my room did not work properly. The first night when I hit the switch, they would not go off. I continued to try and finally, they turned off. The second night they were on all night long. There was no one in the office to assist. The next day when I told the office that they didn’t work and I was checking out and requested a refund for the last three days of my stay, they refused and said the lights worked fine. Again I requested a refund and they refused.

Self

6/10

Pleasant

12 Jul 2026

Pamela

We had 4 rooms. Room 212 has sewer flies that were not controlled during the 1 week stay. Sand furniture surfaces were aticky. Room 214 bed sheets were not changed from last guest. Room 115 TV remote doesn't work. Room 215 was ok.
The positive is that the beds were comfortable.

Business

10/10

Exceptional

08 Jul 2026

ERIKA

Love the red decor in the bedroom. Convenient! Lobe this place

Partner

4/10

Poor

05 Jul 2026

Prashant

Wifi was not even working. The room looked like a hundred years old room.

Self

10/10

Exceptional

04 Jul 2026

Eugene

This hotel is my go to hotel. I am always treated very well by the staff.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Aquil

Clean

10/10

Exceptional

19 Jun 2026

qusai fayez

C

10/10

Exceptional

15 Jun 2026

Scott

The rooms were as cute and nicely decorated as advertised. Very clean. The manager/hosts were making dinner when I checked in and it smelled delicious!

Self

10/10

Exceptional

13 Jun 2026

Tara

We ended up having to stay longer after my surgery at stanford and the owner went out of his way to help us stay in the same room. the hotel is VERY clean. All staff is very kind. Will be staying here again.

4/10

Poor

12 Jun 2026

Julio

Room clean but I got problem with ac and i reported and they never checked ac did not work properly and i feel like they ignored my claim in the office

Business

10/10

Exceptional

09 Jun 2026

Ray

Love this place will come again

Self

10/10

Exceptional

09 Jun 2026

Ray

My favorite local place to stay. Staff and room are great

10/10

Exceptional

08 Jun 2026

Paula

Clean, friendly and cozy

Partner

10/10

Exceptional

31 May 2026

Alice

Very things Very good

Friends

10/10

Exceptional

29 May 2026

Shaunna

Very convenient place to stay

Family

8/10

Excellent

26 May 2026

Tristen

Bed clean, pillows clean, shower and towels clean, everything was good for the price. I travel for work, need cheap hotels. good for price. only con, floor was dirty. so make sure to keep something for your feet like house shoes or slippers unless you want whatever bacteria is on that hard floor all over your feet.

But seaside from what i would advise them to do and clean the floor.

Was a 10/10 spot for the price and would 100 percent stay again when i need it location wise. Staff was very friendly, the bed was comfy, and the shower was good.

Self

6/10

Pleasant

25 May 2026

Robert

The pics of this \"motel\" do not show reality. This is a semi renavated motel. Not even close to a 300/night room. I was embarrassed when I brought my guest there. The AC worked horrible. Had to borrow a fan from the owners unit. guess they were kind enough for that. No, will not recommend or stay again.

Partner

6/10

Pleasant

24 May 2026

Kristina

The hotel was okay. However, upon check-in, the staff weren't very friendly. I understand they were dealing with another guest issue but I wasn't greeted at all and while being checked in, the lady only asked for my ID and card, and that was about all that was said to me. I requested maid service the next day and was gone most of the afternoon, upon returning, no one had cleaned the room or replaced towels. Normally, I don't complain but the unfriendly environment upon check in and lack luster service, just felt others should know what to expect.

Partner

10/10

Exceptional

22 May 2026

David

I can’t believe how wonderful this room was that I had here. It was quiet cool the bed was comfortable. The TV was crystal. Clear plenty of closet. Space I was more than impressed and in fact, I just booked another room for tonight. Thank you LIA HOTEL‼️

6/10

Pleasant

20 May 2026

David

Imagine a 1950s motel on the side of any road. Whoever owns this place bought it, gave a fresh coat of paint (red doors), upgraded the bedding, the TV, and the bathroom, and can now justify a higher rate than that 1950s motel. But it's the same property.

I picked it because it looked nice (from their online pics), the reviews were OK, and it was slightly more expensive than other comps in the area. I stayed three nights. No housekeeping. Had to go to the office to get more Kurig K-Cups and didn't get/wasn't asked, so I also needed cups!! So went a couple of days without coffee - one of the few amenities in the room! There was an article of clothing hanging in the closet, and the entire closet smelled like something had died in there. So, I lived out of my suitcase for a few days.

They had also turned a small dining room (closet, really) into a very large work environment. The wifi was spotty, which made it hard to do Zoom client calls. Overall, the stay was fine. Nice people. Not sure they get the full hospitality level of service. Not sure I'll be back.

Self

10/10

Exceptional

19 May 2026

Lisa

Friendly, safe, downtown only couple blocks away.

Self

4/10

Poor

19 May 2026

Jeffrey

This is essentially a clean motel that is close to a major road and train tracks and does not have good soundproofing. The walls are very thin, you can hear everything and it does not make for a restful night. The pros are the location in the general cleanliness of the property, but the noise factor makes it extremely uncomfortable. Part of the problem is the doors feel very flimsy with a lot of space around them and you can just hear everything. It’s OK to stay here if you are simply looking for a affordable well located motel on the Peninsula, however, bear in mind, you will experience a lot of noise.

10/10

Exceptional

19 May 2026

Francisco

good

8/10

Excellent

18 May 2026

Lupyomya

Staff didn't the customer service we were expecting like showing us where our room is on the map or even said something like \"Enjoy your stay.\"

Family

6/10

Pleasant

09 May 2026

Susan

Room was comfortable, WiFi spotty, mini fridge didn’t work, front desk didn’t answer phone calls.

10/10

Exceptional

07 May 2026

Pamela

The staff are very helpful!
The bed and the room was very comfortable.
Will be back.

Business

10/10

Exceptional

04 May 2026

Glenn

Great!

Self

8/10

Excellent

03 May 2026

Joan

Room was clean. Staff were fine. No kitchen. Parking was convenient.

Self

4/10

Poor

01 May 2026

Samrach

Shower was freezing cold. I called front desk, they said they’re looking to get it fixed Tuesday. My stay was for Friday night! They had me speak to their maintenance guy. Maintenance guy said let it run a bit (I ran it for 20 minutes, still not hot, not even warm). Then he said there could be other guests using shower same time (this was at 10:32pm) little concerning if other guests are affecting the water temperature. Just really bad service. But to make their guests wait 4 days to get water heater maintenanced, that’s pretty bad.

Partner

2/10

Poor

01 May 2026

Brenda

Front desk was rude.

8/10

Excellent

30 Apr 2026

Nancy

Value-based, no-frills motel with secure parking with easy walking to downtown San Carlos' Laurel Street with lots of shops and restaurants. Front reception gave me an early check-in when I arrived. I was there one night to visit nearby son. Would consider for return visits due to overall value and convenience.

Self

2/10

Poor

26 Apr 2026

Fritz

Disgusting and dirty room. Didn’t even bother staying the second night. Wouldn’t stay here if they were paying me.

Self

6/10

Pleasant

25 Apr 2026

Megan

This is not a hotel, it's a motel. And though there are some cute photos in the rooms, it is very basic, a little shabby, and loud due to low sound-proofing. The internet was fine, but not fast enough for a Zoom call.

Self

6/10

Pleasant

24 Apr 2026

Svetlana

The room was not spacious and not super clean a lot of dust. The furniture is old and the floor not very clean to walk on, the sink in the bathroom was very tiny so there’s no space to put any of your essential stuff.

Family

4/10

Poor

23 Apr 2026

Jone

The floors were not that clean and the bathroom drain was clogged. There was no desk so almost impossible to use a laptop. There was a chair with a tray like table and that was it.

The positives are that there was plenty of hot water and close to walk to several stores and restaurants. Also parking was free and you could park close to your room.

Self

6/10

Pleasant

20 Apr 2026

Rosemary

This is not a hotel; it is a motel. It has the door and window to the outside walk way. If you want natural light you loose privacy. And the curtains don't close at all although there is a shade to pull down.
The room was very noisy, you could people in the surrounding rooms and the traffic from the street.
On the Sunday that I stayed, there were piles of dirty laundry outside the door. I understand that many guests check out on Sunday but I really don't want see their dirty sheets sitting outside the window and every time I leave or return to the room.
There were some nice things like it is location with many good restaurants and a great grocery store in walking distance. The rooms were clean and the shampoo, conditioner and body wash were very nice. I like that they were kind that were attached to the wall instead of the small, disposable bottles.
It had the potential to be very good but was just okay.

Self

8/10

Excellent

19 Apr 2026

JILLIAN

Very clean and happy with the price.

Family

10/10

Exceptional

17 Apr 2026

Arpine

Pleasant stay for a price.

10/10

Exceptional

13 Apr 2026

Darren

My wife and I stayed at the Lia hotel and loved it. We were here for the S.F. Giant’s game and it was a perfect walk to and from the park. It also is so close to Chinatown, Union Square, and downtown. The front desk manager, Vincent was awesome and we look forward to staying there again.

6/10

Pleasant

11 Apr 2026

Alma

Stairs to upstairs rooms loved the kitchen area
Simple and clean

Partner

8/10

Excellent

09 Apr 2026

Douglas

Good not great a reasonable place to stay for a short time. Good location.

Self

8/10

Excellent

09 Apr 2026

Louie

Womderful

10/10

Exceptional

08 Apr 2026

Mohammed

Excellent service

2/10

Poor

06 Apr 2026

michael

hotel manager was disrespectful and rude! would not give a room on 1st floor, hotel was not booked up, hotel manager handed my credit card back and said (I don't want your business), very unacceptable!!!

Self

10/10

Exceptional

02 Apr 2026

Juan

Great place

10/10

Exceptional

30 Mar 2026

Alex

Everything was fine

4/10

Poor

30 Mar 2026

Heather

The hotel is close to the restaurant row. The property is ok to get in and out of. The room is very average. Beds are uncomfortable. Room had an odor, bathroom had mildew and mold.

Family_with_children

8/10

Excellent

29 Mar 2026

John

It's clean and met what I needed. It's definitely loud. There's some sort of workshop behind the hotel that was running a grinder well past midnight.

Self

6/10

Pleasant

24 Mar 2026

MICHAEL

Clean and ok place to stay on a budget

Self

10/10

Exceptional

23 Mar 2026

James

Nice, small, family run motel. I've stayed twice in king rooms. The rooms are quite small but comfortable and clean enough for an overnight night place to sleep. Not a lot of counter space in the bathroom. Plenty of hot water and nice pressure in the shower

Small fridge and small microwave.

Short 5 min walk to great dining options. And a couple of nice looking places right behind that I haven't tried yet.

The price is often right and I would stay again.

10/10

Exceptional

14 Mar 2026

Dan

The rooms are nice and clean, front desk staff needs to be a little nicer.

Self

10/10

Exceptional

12 Mar 2026

Hassnae

Absolutely

4/10

Poor

06 Mar 2026

Scott

They’re not well insulated or sealed sounds of road noise throughout the night. One bed had hair and eyelash on the pillowcase another head stain sheets. Vinyl tile flooring feels like garage floors and quite dirty.

10/10

Exceptional

03 Mar 2026

Alice

AC is cool

Friends

8/10

Excellent

22 Feb 2026

Marcelo

Clan room nice windows decent bed. TV remote did not work

10/10

Exceptional

17 Feb 2026

Gerard

Room was clean and comfortable..And that’s all I needed. San Carlos is a great place to stay!

Self

4/10

Poor

15 Feb 2026

Ashley

Rude staff. When asked about parking a second vehicle staff said it was against policy. I questioned why this wasnt stated in the policy online at the time of booking. Staff rudely responded \"did you call and ask\". Location was noisy.

4/10

Poor

10 Feb 2026

Cyn

Rooms, not worth what I paid for. Not clean

Leisure Partner

2/10

Poor

10 Feb 2026

Guangting

Noisy near the railroad. Old but expensive

Leisure Family

2/10

Poor

06 Feb 2026

Seth

Staff was mean and condescending. No place to park. Noisy and unpleasant. Smells like weed.

4/10

Poor

02 Feb 2026

Jerardo

The key door badge wouldn’t work can’t let it be near any electronics & the room had an odd Odor to it. The picture are misleading.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Vanessa

Excellent for the price

Business

10/10

Exceptional

01 Feb 2026

Alice

Yes

Leisure Friends

10/10

Exceptional

25 Jan 2026

Hassnae

Staff very kind and professional

10/10

Exceptional

22 Jan 2026

Brian

Great decor for an older motel-style place. Easy parking. Right around the corner from downtown San Carlos with great restaurants and bars. I will stay again when in the area!

Business

10/10

Exceptional

19 Jan 2026

Lowell

Yes easy to find parking .

Partner

10/10

Exceptional

19 Jan 2026

Mark

I would recommend the LiA Hotel, nice location, great helpful staff, clean quiet rooms. It's a no brainer.

Business_and_leisure Family

6/10

Pleasant

17 Jan 2026

Brandon

It was clean… more motel but fine.

6/10

Pleasant

16 Jan 2026

Ethan

Room was decent, seemed clean

6/10

Pleasant

14 Jan 2026

Romain

Fine overall

Business Self

10/10

Exceptional

13 Jan 2026

Michelle

Excellent value for money and the location is a 5 min walk to the heart of downtown San Carlos and all the amazing restaurants and cool stores!

Leisure Self

2/10

Poor

12 Jan 2026

rosemarie

Room smell musky and neighboring rooms are noisy and loud. Don’t feel safe.

Business Self

10/10

Exceptional

12 Jan 2026

Jason

Clean, quiet, comfy , easy parking and good location

Self

8/10

Excellent

03 Jan 2026

Shaunna

yes

4/10

Poor

28 Dec 2025

Edward

Desk clerk was surly the whole time. The refrigerator did not work properly. There were not enough blankets for the bed, the shower left water all over the bathroom floor even though the curtain was in place.

Partner

10/10

Exceptional

27 Dec 2025

Alice

Yes

Leisure Partner

10/10

Exceptional

25 Dec 2025

Douglas C

Clean rooms cmfy in bed great tv selection coffee fridge and micro

Leisure Family

10/10

Exceptional

20 Dec 2025

Carlos

Good

10/10

Exceptional

18 Dec 2025

Susan

Clean and comfortable room. Management (Bobby) is great. Excellent location for shops, restaurants, transportation. Easy free parking. I love it here.

Leisure Self

10/10

Exceptional

14 Dec 2025

ALICE

very clean place

Leisure Friends

10/10

Exceptional

14 Dec 2025

Yuichi

Reasonable

Business

8/10

Excellent

13 Dec 2025

ALICE

Parking easy Staff friendly room clean

Leisure Friends

10/10

Exceptional

11 Dec 2025

Susan

Clean room. Refrigerator, microwave, coffee maker. Comfortable bed. Plumbing okay. Bobby, the Manager, is great. Parking is easy. Many, many restaurants within walking distance. Public transportation is very close.

Leisure Self

10/10

Exceptional

11 Dec 2025

Susan

Bobby, the Manager is wonderful. The room is clean and comfortable. Easy parking. Great location. Reasonably priced.

Leisure Self

10/10

Exceptional

08 Dec 2025

Erica

Clean room, easy parking.