Hyatt House Belmont Redwood Shores

United States , San Francisco Area - CA
BELMONT, 400 Concourse Dr
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100 reviews shown

6/10

Pleasant

27 Mar 2026

Richard

Good location on the Peninsula but rooms need to be updated / upgraded.

10/10

Exceptional

25 Mar 2026

Erik

This was a great stay! Highly recommended. Clean, spacious, great location and facilities.

Self

8/10

Excellent

23 Mar 2026

Michael

Breakfast was ridiculous dirt y difficult to get space long lines and nobody cleaning up the tables had to wipe your own with syrup and other stuck to the table

6/10

Pleasant

23 Mar 2026

David

It was a pretty good stay but the pool was closed so coulda been a lot better

Family_with_children

8/10

Excellent

22 Mar 2026

Amy

Arrived with a group of music students on Thursday, March 19. At 9:30 the kids were told the pool was closed, even though didn’t close until 10. We were aka told that there was a “noise ordinance” and that after the first noise complaint the cops would be called, and if there was a second complaint we would be evicted.

8/10

Excellent

17 Mar 2026

Nathan

Very good amenities, property is a bit older - as long as you don’t mind that. The pool is by far top notch.

8/10

Excellent

10 Mar 2026

Gemeni

We had a comfortable stay overall. The hotel is conveniently located close to the freeway, which made getting around very easy.

We booked a trio room and were pleasantly surprised by how spacious it was. Having two bathrooms was a great feature and made it much easier for our group to get ready without waiting.

The complimentary breakfast was good, with enough options to start the day. We also appreciated the convenient kitchen setup in the room, which was helpful for preparing simple meals and storing snacks.

One downside was that the room is advertised as smoke-free, but there was a noticeable cigarette smell when we arrived. It didn’t completely ruin the stay, but it was disappointing given the smoke-free policy.

Overall, it’s a practical and comfortable choice for travelers looking for space, convenience, and easy freeway access.

Family

8/10

Excellent

02 Mar 2026

Jocelyn

We love this hotel for the separate rooms, the friendly staff and the closeness to the event center, but it could definitely use some upgrades and a tad more cleaning. The windows were visibly dirty and the window shades had old stains on them. For king size beds, they provide small pillows and the bath towels are incredibly slow. We also had a rough first night with the family staying above us - the walls/ceilings are incredibly thin, and it sounded like a party above us late into the night with all of the stomping.

10/10

Exceptional

02 Mar 2026

Molly

It has been a while since I was surprised by a stay. Usually places are pretty close to what I expect and perfectly fine. But this place was so much better than I could've ever expected. The staff was SO extremely friendly, helpful and just overall kind every time we had a question or needed anything. I can't remember the last time I felt such a culture of genuine hospitality. And the room/view/location.. We were here just for a school event but everything here made it feel like a relaxing vacation! The room was spotless, huge, stocked with everything we needed, had comfortable beds and was SO peaceful. The pool and outdoor areas were fun, inviting and felt more like a resort than your average hotel. The breakfast was also much better than usual and everyone loved it. But hands down my favorite thing was the view. We had the little lake right outside of our windows and it was so awesome to watch the tide ebb and flow under the full moon. It smelled wonderful and kind of felt like the beach listening to all of the happy birds enjoying it. It was also very close to a great nature trail that led to the bay full of wildflowers and even more birds etc. It's long and would've been great with bikes or a run so definitely worth packing good shoes if you want to explore it all. And lastly, sometimes it's the small things that put it over the top, but it is going to be hard going back to a normal room after having TWO decent sized bathrooms for teenagers to get ready! Much easier!!

Family_with_children

8/10

Excellent

28 Feb 2026

Xiaohong

It was convenient for my friend

6/10

Pleasant

24 Feb 2026

Jalia

They need to wash the blankets after each guest. The bedding had strong male order for us females that don’t appreciate that.

6/10

Pleasant

23 Feb 2026

Amarpaljit

Room was dusty and outdated. Door was jammed and hard to open.

6/10

Pleasant

17 Feb 2026

Jose

The heater did not work and pillows were flat as pancakes.

Friends_and_family Family

6/10

Pleasant

13 Feb 2026

Judy

The room was clean, the staff was nice, asked for a crib and got a broken down portable crib. No TV the whole stay and barley any wifi.

6/10

Pleasant

10 Feb 2026

Anna

Suite Room is fair clean, amenities is good, staff is friendly, free breakfast is good. The only downside is there’s only 3 channels on cable there’s no cartoons for kids to entertain. My Netflix account is too complicated to connect on TV .So family is just so bored during the night because there’s nothing to do but play with their phones.

Leisure Family_with_children

10/10

Exceptional

08 Feb 2026

Robert

Comfortable, big room.

Self

8/10

Excellent

02 Feb 2026

Kari

Staff was courteous and helpful. The 24-hour on-site laundry facility was extremely convenient. The website photos depict exactly the room we reserved and received. We would definitely stay here again.

Friends_and_family Family

8/10

Excellent

01 Feb 2026

Sheila

We were pleasantly surprised by the 2 bedroom suite we stayed in. The breakfast buffet was nice too.

10/10

Exceptional

01 Feb 2026

Derek

First I had no expectations but this was a great place. Very clean and just want we needed.

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

Miri

Everything about my stay, love it 😍 Wonderful breakfast 👌👍 Awesome room setting with kitchen etc, just excellent 👏🙏❤️
I will be back ….

Business Self

10/10

Exceptional

29 Jan 2026

Amy

Staff is so helpful and honor the Expedia checkout at noon rather than the normal 11 am.

Leisure Partner

4/10

Poor

25 Jan 2026

Frank

Very nice hotel but a little concerning about cleanliness. We found 2 touches during our stay. It was a nice layout. We neede 2 separate bedrooms and were very comfortable. The living room was comfortable and the kitchen and room size as also nice. My family didn’t like the bugs

Leisure Family_with_children

4/10

Poor

20 Jan 2026

Nick

Room smelled bad!!

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Matthew

Lovely stay! Good location and room set up for families with multiple children. Breakfast was awesome for the kids. Will be back

Leisure Family_with_children

8/10

Excellent

12 Jan 2026

Brendan

Room was 45 minutes late being ready for check in.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Askia

Gre

6/10

Pleasant

07 Jan 2026

CHINEDU

Hotel environment needs to look cleaner and tidier. Walk ways needs to be covered to protect from rain and sun.

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Tammy

Love it

Partner

10/10

Exceptional

05 Jan 2026

Tammy

Overall, amazing

Partner

10/10

Exceptional

04 Jan 2026

Lawrence

Best hotel in the bay area. I left a Google review:)

Business Family

10/10

Exceptional

02 Jan 2026

Timothy

Great staff and great place to stay!

Leisure Family_with_children

8/10

Excellent

31 Dec 2025

dennis

Adequate

Family

2/10

Poor

30 Dec 2025

Eduardo

Room.not ready

6/10

Pleasant

28 Dec 2025

Karina

We normally stay here for Christmas holiday. This time...Bed was too hard, three refrigerator made very loud noises and we ran out of body wash in #a bathroom.

Leisure Family

10/10

Exceptional

26 Dec 2025

Monita

Yes but can work on carpet cleaning otherwise it was great service

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Salote

Front desk agents were super nice and helpful! Thank you for working this holiday ladies.

10/10

Exceptional

23 Dec 2025

Xochitl

Everything was amazing!

Leisure Family_with_children

6/10

Pleasant

22 Dec 2025

Bryan

Breakfast good with scrambled eggs, pork sausage, potato wedges, waffle station, fresh fruit, yogurt, cereal, juice, water and coffee.

Room wasn't very clean. Cobwebs in several corners with some bugs that I needed to eradicate with a tissue. Long black hair on one of the \"clean\" bathroom towels. Garbage had been unemptied and was overflowing with trash under the kitchen sink. Kitchen refrigerator was very loud, had to close bedroom doors to shut out the noise.

Climate control terrible. Whether I set to heat or A/C it would blow cold air, not appreciated in winter. Seating ok in dining/living room and bed very comfortable.

If I were staying several nights I would have advised the staff. For short stay I tolerated the issues.

If these items were addressed could be 3-star motel (units have outside access). In current condition I rate 1.5 or 2 star.

Business

10/10

Exceptional

14 Dec 2025

Alyssa

Cleanliness and the space and most of all the customer service

Leisure Family

6/10

Pleasant

12 Dec 2025

Jacki

Booked king king suite. Given queen queen. Ice maker didn’t work in room. Old mattresses. Upstairs neighbor partied all 3 nights. Outside door handle wouldn’t always latch

Friends_and_family Family

6/10

Pleasant

10 Dec 2025

Paul

yes

Friends_and_family Family

6/10

Pleasant

08 Dec 2025

Mika

Room is rundown with mold in the corners of the living room and bathroom. At check-in I was not given any information about WiFi or where to find ice, etc. even though I mentioned I was not a Hyatt member (therefore don't know all of these things like some regular members might). I picked this place because it had a restaurant/bar inside and I knew I would have some downtime without access to a car, but the restaurant is not open so I felt that was misleading that it is advertised as open (not referring to breakfast which I did not partake in), I am referring to no access to food or drinks at the bar/restaurant outside of breakfast.

Business Partner

10/10

Exceptional

08 Dec 2025

Edwin

love the room, amenities and just the general feel of the hotel. Quiet, staff is friendly, no negatives. Would stay a lot more except it's a bit pricey, as is everything today

Business_and_leisure Partner

10/10

Exceptional

06 Dec 2025

Suzanne

Staff was so helpful and polite made my stay felt like home thank u

Self

8/10

Excellent

30 Nov 2025

Epelina

The room furniture was a little rundown. Tthe couach and the love seat was torn. Other than that its was good.

10/10

Exceptional

29 Nov 2025

Pedro

We have so much privacy it just makes my family and I feel like home. We absolutely love staying here.

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Jennifer

Great

10/10

Exceptional

28 Nov 2025

Iris

Love the property. Coming back

Leisure

6/10

Pleasant

24 Nov 2025

Kierra

There was a hole in the ceiling and the tvs didn’t work. But the room was clean.

Business Family

10/10

Exceptional

18 Nov 2025

Clean room, quiet area, close to highway, awesome daily breakfast.

Partner

10/10

Exceptional

18 Nov 2025

Sheba Marie

We stayed here multiple times before, the rooms are big and clean. What our family needs. Breakfast is always a plus.

Business_and_leisure

6/10

Pleasant

17 Nov 2025

Kayli

My tvs lacked the cable to be able to use any of the TVs but one . Remote battery’s were dead in all but 1 remote. Requested help with the issue multiple time to no avail. No one ever came. We spent 190 per night. And no clean towels every day. I was told I needed to ask to have service so I asked for daily service of my room. Basic towel swap make the bed take the trash out vacuum. I don’t need everything cleaned just changed out. I was serviced one of three nights I was supposed to stay. Coming home from a day of walking in San Francisco and having the trash still be in my room from the night before dinner was not it for me. As well as the towels not being changed. Kids are dirty I had three with me. The floor was not vacuumed the day they did SERVICE.
Staff were kind. Breakfast was good. Place was quiet. I don’t think I’ll book again simply on no TVs and no housekeeping daily. Everything was great.

Leisure Family_with_children

8/10

Excellent

16 Nov 2025

Edwin

Very nice hotel, the room was great. The staff friendly and very helpful. Clean, great layout, kitchen well stocked, we'll be back.

Business_and_leisure Partner

6/10

Pleasant

14 Nov 2025

Daniel

The room was clean. However, itbis so outdated that ownership must address this immediately.

Business Self

8/10

Excellent

13 Nov 2025

Jorge

Room was spacious and clean.
Cons:
One bathroom door did not close and lock.
Also the piping in the bathroom kept making noise all night and it was hard to sleep.

8/10

Excellent

10 Nov 2025

Kyle Anthony

The staff here are extremely helpful and friendly. I only have two issues with this stay and 1) The bed was EXTREMELY hard to the point we had to go by a mattress foam pad for some extra comfort. Some people may like a firm bed but me and my wife like our bed soft. 2) That you had to pay to park at the hotel. $15 per day. Imo that should just be included in the price of the stay. So for the 8 days we stayed it was $120 extra for parking. For those reasons i can't give 5 stars but other than that we have absolutely no complaints. The property is very well maintained and everyone was very friendly

Business_and_leisure Partner

8/10

Excellent

08 Nov 2025

Marcus

YES

Leisure Family_with_children

8/10

Excellent

31 Oct 2025

Ronald

The size of our 2 bedroom suite was nice, but the property is definitely dated and showing its age. The room cleanliness was mediocre and needs a deep clean and fix up.

Leisure Family

10/10

Exceptional

29 Oct 2025

Nathaniel

Huge room full of space and amenities to make it feel like home. The staff member greeted me warmly as a valued guest and by the time I woke the following morning I was bragging to friends and coworkers about the excellent place to stay.

Business

8/10

Excellent

24 Oct 2025

Colette

We were not aware there was additional price for parking fee of $15.00. The ice machine didn't work either. Overall we enjoyed our stay.

Leisure

10/10

Exceptional

23 Oct 2025

Crysten

Great place!

This place was perfect for us! Love the price and the two king suite

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Uaniva

We had a very nice stay at Hyatt!Wish they had more big trash cans outside for trash!Will definitely stay there again!

Friends_and_family Family

8/10

Excellent

21 Oct 2025

Jqmes

Enjoyed my stay. Quiet and safe

Leisure Family

10/10

Exceptional

20 Oct 2025

sonia

Nice room plenty of space

Leisure Family

10/10

Exceptional

20 Oct 2025

Sheba Marie

We love this place, complimentary breakfast is a plus

Business_and_leisure Family

10/10

Exceptional

14 Oct 2025

Meagen

The girl at check in was cery nice. It was easy. The room was huge and breakfast was good. The staff was busy making sure things were well stocked and clean.

10/10

Exceptional

13 Oct 2025

Jennifer

Clean. Quiet. Beautiful. Would have enjoyed had more than one night. We would go back.
Wish there was solid surface floors vs carpet.

Business

10/10

Exceptional

12 Oct 2025

Jazmin

Awesome

10/10

Exceptional

10 Oct 2025

Kalvin

Staff was very friendly. Everything was working well. Breakfast had nice options.

Friends_and_family Family

8/10

Excellent

09 Oct 2025

grant

Breakfast was not bad always waffles some kind of meat eggs potatoes bread oj and coffee.

Leisure Family_with_children

10/10

Exceptional

07 Oct 2025

Paylee

Very friendly staff.

Leisure Family

6/10

Pleasant

01 Oct 2025

Nancy

Average

Leisure Family

6/10

Pleasant

30 Sep 2025

Giovanni

Under Staff, borrow a vacuum to clean up my kitchen but never got. I had to go get my own towels to lobby.

Business_and_leisure Partner

10/10

Exceptional

20 Sep 2025

Heather

Great for families, large unit with separate rooms. Excellent kitchen. Reasonable parking. Only downside is that it’s far from SFO, expect 30-45 minute drive, worth it!

Leisure Family

10/10

Exceptional

19 Sep 2025

Sally

environment

10/10

Exceptional

18 Sep 2025

Regie

Receptionist was very accommodating and nice. Didn’t hesitate to provide upgrade when I requested for a view.

10/10

Exceptional

08 Sep 2025

Sonja

Pet friendly, handicapped friendly

Friends_and_family Family

8/10

Excellent

08 Sep 2025

Novelle

The mattress hurts my back

Friends_and_family Family

10/10

Exceptional

02 Sep 2025

leidy

Enjoyed our stay

Check in was a breeze. Got a complimentary upgrade to a two bedroom which was perfect since I do have a teen and a preteen. The place was clean and the location was perfect. Have a sense of quiet and tranquility.

Friends_and_family Family

8/10

Excellent

01 Sep 2025

Michaela

It was nice but noisy, you can hear traffic from 101 and other guests which sucks if you’re a light sleeper so I suggest some ear plugs. Family friendly, great breakfasts, parking was easy. We enjoyed the walk around the neighborhood but in the complex there was a lot of overflowing trash which attacked raccoons. Great for an extended stay if you have kids. Beds were comfortable.

Leisure Family

10/10

Exceptional

24 Aug 2025

Jocelyn

Excellent customer service!

Leisure Partner

6/10

Pleasant

22 Aug 2025

Lexie

Spacious room but with hazardous still water pond

First stay here and the room was spacious for a family of four. The hot breakfast was also convenient. Our room faced the still water pond. It created an awful smell and there were a lot of mosquitos. The walkway to our room needed much cleanup from all the dog walking as well. I would be hesitant to refer my family or friends to this location.

Friends_and_family Family

2/10

Poor

18 Aug 2025

Brenda

I stayed in one of the first-floor suites, and there must have been some water damage, as the shades were black at the bottom with water stains. There was a black bag right by my suite, which looked like it was there to keep water away. My shades looked like black mold. The kitchen ceiling light had dead bugs in it. A few days into my stay, I smelled something horrible coming from the kitchen. I told the staff, and all they did was clean the room and spray some deodorizer on it. I believe it was a dead rodent under the fridge or stove. I asked to move rooms which they provided to me a much better room. I had to pack up for one night and move everything over. It would have been nice for the staff to ask if I would like some help, but that was not given. I have a hard time walking, and using the cart to go across the other side of the buildings was difficult. As I went to return the cart to the hotel, a raccoon jumped out right in front of me. He hissed but ran away. I found garbage scattered all over the ground where employees would typically dispose of it in the dumpster. It was clear that the garbage had been left there and could have been easily disposed of. On my way back from dropping off the cart, the raccoon was back. The pool was nice, but unfortunately, for 4 days, the many leaves at the bottom of it were not taken care of. It looked dirty at the bottom, and on the last day I was there, it was finally cleaned.

Business Self

4/10

Poor

17 Aug 2025

paul

I have stayed there many times before, but the property is tired and needs repair. My icemaker did not work and after three service people it still didn't work. Never did. The breakfast used to be a lot better with more variety. Very disappointed. Overall, the property needs a good refresh.

Leisure Family

10/10

Exceptional

16 Aug 2025

Kimberly

Staff was very friendly. Great stay. Downtown San Carlos was just a couple of miles away with great restaurants and cute area to walk around.

Leisure Family

10/10

Exceptional

16 Aug 2025

Holly

Great for family with kids. Staff was amazing. Breakfast buffet had options for everyone. Terrific price and accommodations.

Leisure Family_with_children

10/10

Exceptional

12 Aug 2025

Sonia

Spacious and clean.

Business_and_leisure Family_with_children

10/10

Exceptional

04 Aug 2025

Lala

Friendly staff, clean facilities

Business_and_leisure

8/10

Excellent

03 Aug 2025

Angelina

The property, room, and staff were good.

Leisure Family

10/10

Exceptional

03 Aug 2025

Rishu

Flat was not cleaned and there was bugs in the room

10/10

Exceptional

02 Aug 2025

Abiodun

Exceeded expectations

Business Self

10/10

Exceptional

02 Aug 2025

Adam

The two bedroom suite was more than we needed, but it was pretty cool!

6/10

Pleasant

01 Aug 2025

Erendira

The pool was dirty both days we were there and it wasn’t too warm. The breakfast was ok. They did provide us with plenty of towels when we asked and some extra pillows. The check in girl in the evenings was very nice. You do have to pay for parking unless you have a handicap pass. Unfortunately we did find some trash from the previous guest in our room which was a bummer

Leisure Family_with_children

10/10

Exceptional

31 Jul 2025

Mohamed

Great service and location

10/10

Exceptional

28 Jul 2025

Michael

The staff was very friendly when we checked in. The property is setup like a time share. Meaning they have bbq grills for us, a basketball court, small workout gym and a pool. We had a two bedroom which was spacious and clean with a kitchen. It was everything we look for in a room for our trip.

Leisure Family

10/10

Exceptional

28 Jul 2025

María del Carmen

Es una excelente opción para familias con niños pequeños y para quienes necesitan condiciones especiales. Las habitaciones están limpias, el personal es sumamente empatico, su ubicación es excelente.

Friends_and_family Family

8/10

Excellent

27 Jul 2025

Leah

Spacious rooms with multiple beds, bathrooms & tv’s

Leisure Family_with_children

8/10

Excellent

26 Jul 2025

vyacheslav

Nice and spacious