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Residence Inn San Francisco Airport/San Mateo
San Francisco Area - CA · United States
2000 Winward WayView location
9.2/10Excellent1,006 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.4/10 9.4
Condition9.2/10 9.2
Amenities9.0/10 9.0
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Residence Inn San Francisco Airport/San Mateo
Enjoy a comfortable stay at the Residence Inn by Marriott San Francisco Airport/San Mateo. Take advantage of the outdoor pool and fitness center. A complimentary full breakfast is served daily, and the hotel offers a restaurant and room service during limited hours.
The 160 guestrooms feature kitchens equipped with full-sized refrigerators/freezers and ovens, along with complimentary wired and wireless internet access and 36-inch flat-screen TVs with satellite programming. Additional conveniences include phones, desks, and separate sitting areas. Nearby attractions include Leo J. Ryan Park (0. 6 mi), Oceanic Foot Spa (1.
3 mi), and Mariners Point Golf Center (1. 5 mi). The closest airports are San Carlos, CA (SQL) (6 mi), San Francisco Intl. Airport (SFO) (9. 3 mi), Oakland Intl. Airport (OAK) (23. 7 mi), and Norman Y. Mineta San Jose Intl. Airport (SJC) (27. 3 mi).
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With a stay at Residence Inn by Marriott San Francisco Airport/ San Mateo in San Mateo (East San Mateo), you'll be within a 15-minute drive of San Francisco Bay and Silicon Valley.
This hotel is 14.4 mi (23.1 km) from Stanford University and 14.3 mi (23.1 km) from Stanford University Medical Center. Make yourself at home in one of the 160 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens.
Wired and wireless internet access is complimentary, while 36-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
Beach nearby
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 500.00 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Pool access available from 9:00 AM to 10:00 PM.
- Guests can access their rooms with a mobile device.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a deadbolt lock
-
Minimal age
21
-
Optional fees
- Self parking fee: USD 12.01 per night
- Pet fee: USD 150.00 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Filipino
English
Spanish
Nearby attractions
Leo J. Ryan Park
0.8 km / 0.5 mi
Edgewater Park
1.9 km / 1.2 mi
Lakeshore Park Beach
2.2 km / 1.3 mi
Parkside Aquatic Park
2.3 km / 1.4 mi
San Francisco Bay
2.8 km / 1.7 mi
San Mateo County Event Center
3.6 km / 2.2 mi
Hillsdale Shopping Center
4 km / 2.5 mi
Central Park
4.7 km / 2.9 mi
Cinemark Century San Mateo 12
4.9 km / 3 mi
Coyote Point Park
6.4 km / 4 mi
CuriOdyssey
7.6 km / 4.7 mi
Marlin Park
8 km / 5 mi
Hiller Aviation Museum
9 km / 5.6 mi
Topgolf Burlingame
9.5 km / 5.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1985
- Year of most recent renovation: 2011
- Total number of rooms: 160
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
Show 35 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Valet parking
- Room service
- Laundry service
- LaunderetteExtra charge
- Bicycle hire serviceExtra charge
- Babysitting service
- FireplaceExtra charge
- Smoke detector
- Hotel safe
- Lift access
- Garden
- Luggage roomExtra charge
- Dining area
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Towels and bed linenExtra charge
- Restaurant
- Smoking areaExtra charge
- Poolside snack barExtra charge
- Business centreExtra charge
- Indoor freshwater pool
- Outdoor freshwater pool
- SaunaExtra charge
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- Snacks
- Non-smoking establishment
- WindsurfingExtra charge
- Fitness
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn San Francisco Airport/San Mateo
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 42 m²STU.QN
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Oven
- Fridge
- Kitchen
- Internet access
Show all 20 amenities
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
- Soundproof room
- Housekeeping
- Dishwasher
- Satellite TV
- Desk
- Toiletries
- Pay movies
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn San Francisco Airport/San Mateo
STUDIO QUEEN SIZE BED
Room photos
8 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Room amenities
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Oven
- Fridge
- Kitchen
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
- Soundproof room
- Housekeeping
- Dishwasher
- Satellite TV
- Desk
- Toiletries
- Pay movies
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE TWO BEDROOMSQUADRUPLE • TWO BEDROOMSQUA.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn San Francisco Airport/San Mateo
QUADRUPLE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn San Francisco Airport/San Mateo
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE PENTHOUSESUITE • PENTHOUSESUI.P6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn San Francisco Airport/San Mateo
SUITE PENTHOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.P6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn San Francisco Airport/San Mateo
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn San Francisco Airport/San Mateo
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room LOFTRoom • LOFTROO.LO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn San Francisco Airport/San Mateo
Room LOFT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Room code: ROO.LO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Residence Inn San Francisco Airport/San Mateo
100
reviews shown
Joele
Everything was nice and confortable.
Kelly
We had to stay while we did renovations to our house. The staff is great! The location is great! Having a kitchen so we could cook meals was incredibly helpful. Only down side was the pool wasn’t open due to work being done to it. Otherwise it was a overall great stay.
MARIA
I enjoyed my stay at this hotel and I an planning to stay at this hotel again
Rumana
Clean and spacious rooms and kitchen, breakfast was amazing with multiple hot options
Wallys
Peaceful, clean, comfortable
Liliya
Liked location, spacy room, delicious breakfast, comfortable bed, friendly staff.
Only one we disliked: Swimming pool was closed for maintenance for a month but we found out it on site.
Only one we disliked: Swimming pool was closed for maintenance for a month but we found out it on site.
jay
clean room and excellent breakfast
SUJITH KUMAR
Clean room. Good breakfast.
Maribel
Good breakfast
Carmela
We love this place- feels like home.. Francisco from the front desk was very helpful and pleasant. The breakfast was great, the dining staff were also very attentive to our breakfast needs.. we will surely come back again.
Rosalie
Clean and quiet. Kind and helpful staff. Good sized room with complete kitchen. Breakfast was delicious! Will stay here again when I’m in town.
Julio
Great quick one night stay.
Mark
👍👍👍👍👍👍👍
Teresa
Huge clean rooms. Fun staff were so welcoming!
I like the pool and little gym.
The breakfast is exceptional. Waffle maker is a big hit with the kids. They have healthy options including fresh spinach, egg white omelet, oatmeal and nuts and seeds and fruit!
Comfortable lounge. Unlimited coffee.
I like the pool and little gym.
The breakfast is exceptional. Waffle maker is a big hit with the kids. They have healthy options including fresh spinach, egg white omelet, oatmeal and nuts and seeds and fruit!
Comfortable lounge. Unlimited coffee.
Alice
Great place to stay if you need or want the ability cook meals. Close to everything Eben SF. Love this place, will stay again.
prema
Spacious/ clean room with nice kitchen area
Victoria
I grew up in the Bay Area so I knew the area was in a safe location. However upon arrival, I saw lots of questionable people outside just hanging out in the lot, smoking. I already didn’t get a good feeling about the place. We went into the hotel and it was VERY run down and outdated compared to another location, same hotel. We found that the water heater door was left OPEN and there were a lot of damage to the floors. My children almost slipped on a huge hole in the floor. We were about to fall asleep around 11pm and we heard people outside drinking and heavily smoking. Lots and lots of people were coming by and it was part of a group next door to us. They had brought people not staying at the property. They took over the pool and they made us feel so unsafe after we saw bottles of alcohol outside, them being loud and finally we saw what looked like drugs. I will never stay here again and I even reported it to the office. They seemed to be okay with it and give zero fcks! They said their manager would call me that following Monday (it was friday) and they never called nor cared. This place is the worst stay I’ve ever had in my life. Everything was 0/10.
Michelle
Clean quiet rooms.
Christopher
at the center San Mateo, near SFO
Lai Wah
Good location. Spacious room with a full kitchen.
Catherine
Clean room with complete kitchen. My only wish would be the bathroom sink separated from the bedroom.
ROBERT
Just a quick one nighter before leaving very early for the airport but the staff was nice and efficient, the premises were clean and the room was clean and spacious, which included a nice kitchen though we never used it. Missed the breakfast also.
Cecilia
This is one of the best hotels I have ever stayed at very clean and it literally looks like a little studio. If you’re traveling I need anywhere to stay. I would definitely recommend staying here.
Isabella
Train staff to be more helpful, more personal with guests concerns and issues either at check-in or overall stay
Samuel
I had no problem with anything. I was well situated for me to get around to all areas of town
Erica
Great stay. Clean, comfortable room. Breakfast was a notch above the usual hotel grab and go.
The pool was being drained and cleaned so I didnt get to experience that amenity.
There were a couple guys drinking outside my room late, but thats not necessarily on the hotel. Just an annoyance with the sound of their talk and clinking bottles and waking to their empties strewn about.
The pool was being drained and cleaned so I didnt get to experience that amenity.
There were a couple guys drinking outside my room late, but thats not necessarily on the hotel. Just an annoyance with the sound of their talk and clinking bottles and waking to their empties strewn about.
Rabindra
Very helpful staffs and good hotel. Breakfast was the best I ever had.
ANA
Everything was seamless and nicely maintained
LIYUN
应该是个商务型酒店，周五周六房价便宜，工作日房价就比较高。这次美国国庆假期定到了地板价，才130刀房费。设施房间都挺好的。沙发床的床上用品在进门的橱柜里。一开始没找到，两人共用一条被子挺不方便的。
Michael
Quiet location, nice staff and better than average breakfast. Clean spacious room and reasonably priced.
Francisca
I like how the staff is always helpful and accommodating. It is in a great location.
Jennifer
Very pleasant front desk lady.
Juan Martinez
Todo excelente
Agradable su servicio
Agradable su servicio
Cynthia
One of our 3 rooms wasn’t ready at check in. Check in is at 3pm and we were told our room wouldn’t be available till 5. We were told we would get a call when the room was available but we didn’t, we
NAVEEN
Good
Jare
We had a wonderful stay at the Residence Inn San Mateo! The complimentary breakfast each morning was delicious with a great variety of options for the whole family. The rooms were exceptionally clean, which made our stay very comfortable.
We are a family of five, and the loft room was perfect for us — everyone had enough space and slept comfortably. It made traveling with a larger family so much easier. The hotel felt welcoming, clean, and convenient. We would definitely stay here again and highly recommend it to other families visiting the area!
We are a family of five, and the loft room was perfect for us — everyone had enough space and slept comfortably. It made traveling with a larger family so much easier. The hotel felt welcoming, clean, and convenient. We would definitely stay here again and highly recommend it to other families visiting the area!
Rahiem
Close to stores
Rev
Quality and affordable
Olga
Good safe parking
Michelle
Stayed in loft suite. Very clean. Nice staff. Only issue was hideabed (sofa) was extremely uncomfortable - could feel the springs. Had to request two mattress pads and it was still uncomfortable.
Umesh
Value for money. But bathroom lacks amenities like hand soap at the sink.
Charging for parking is a downer
Charging for parking is a downer
brian
It was clean and comfortable to stay. The staffs were very kind and professional. Next year I will stay 7 days here.
Qiyu
good
Keith
Quiet and spacious space. We had the unit with a bedroom loft. It was perfect for our visiting granddaughter. This was our 3 time using Residence Inn. We will be back.
Francisca
It was clean, helpful staff
Judy
Mattresses are very comfortable. Lighting in bathroom is especially unflattering. Comfortable, roomy kitchen.
Teresita
We enjoyed our breakfast every day. The staff were friendly, courteous and helpful.
There’s different kinds of menus every morning.
The staff were ready to replenish the coffee and all sorts of things that were needed.
The location is so accessible and centrally located to all amenities.
We will booked with you again.
Thank you.
Best regards
There’s different kinds of menus every morning.
The staff were ready to replenish the coffee and all sorts of things that were needed.
The location is so accessible and centrally located to all amenities.
We will booked with you again.
Thank you.
Best regards
Huaijin
Well maintained facilities, friendly staff, convenient location.
Yi
Clean room. Good staff
Trang
Terrific place to stay when you don’t always want to eat out. Great amenities, upgraded rooms, quiet and conveniently close to big stores, and easy drive to San Francisco.
Zhuyun
Good location, it's between san fracisco and silicon Valley. Spacious rooms with everything you might need for a week long stay with complimentary breakfast. The hairdryer broke in my room, however staff is not helpful on replacing one. They promised to get me another one but never showed up.
Michael
Breakfast is amazing!
Richard
It was a nice stay. My kids did complain about the pillows and I agree with them - the pillows were lumpy and easily collapsed when laying your head on them. My kids also said the sheets were too thin while we were sleeping at night. The complimentary breakfast was decent, but the dining room area seems somewhat small and cramped on 2nd floor (especially when there are a lot of hotel guests coming to breakfast after 8 am on weekends). Overall, it’s a nice stay with a few improvements recommended.
Gretel
Nice size room. Updated.low waterpressure
Lynette
The management and staff were very friendly and helpful. The rooms were clean. Everything was great. We will definitely stay here again!!!
Mahalo for your warm hospitality!
Mahalo for your warm hospitality!
Carlos
The suite I had was nice. The bed was very comfortable. Overall, my experience was great! I'd stay again if I'm ever back in the area.
timmy
.
Hezal
Had a pleasant stay
Jerika
Staff were very accommodating!
Lupe
👍
Sara
Residence Inn was perfect for our Mother's Day weekend stay. I rented two rooms and both were quiet and a good size with all amenities we needed. Room, kitchen and bathroom were all clean and well-appointed The option of the complimentary breakfast was appreciate and the 24 hour coffee was too! We will be back.
Lupe
Great staff! Vibrant & welcoming!
victoria
Undercooked bacon.. coffee was great.
I had a two day stay booked, I called to alert the front desk that I would not arrive until the next day. When I arrived at approximately noon, the Front Desk told me they had canceled my reservation because I had told someone I was arriving at 4 AM that morning. they find me a room, but it was not what I had requested. I wanted a room on the second floor for safety and they booked me on the first floor in an area that was not desirable. I did call the Front Desk for a couple blankets and they were very accommodating.
I had a two day stay booked, I called to alert the front desk that I would not arrive until the next day. When I arrived at approximately noon, the Front Desk told me they had canceled my reservation because I had told someone I was arriving at 4 AM that morning. they find me a room, but it was not what I had requested. I wanted a room on the second floor for safety and they booked me on the first floor in an area that was not desirable. I did call the Front Desk for a couple blankets and they were very accommodating.
Rebecca
Wonderful stay! Friendly, knowledgeable, helpful staff and clean relaxing room. The Best💗
Holly
Our room was clean. The complimentary breakfast had a lot of choices. The staff were very helpful and friendly. It was located conveniently to shopping
Jennifer
This property is quite unique, and I really like how they reminded me of vacation homes at an exotic location.
Enrico
Very quiet room besides one car alarm in the middle of the night that woke me and my partner up. Breakfast was outstanding, staff was friendly, and environment felt safe.
Lisa
Good facilities for a family stay.
Iasinita
Everything was great with our stay!
Rachael
It was clean quiet, and staff was amazing. Will be back whenever head this way for work or to visit family.
Laura
Very nice and comfortable. It’s like I had my own little studio apartment. Much nicer than being in a hotel room. Having a kitchen and having extra towels in the bathroom and having pots and pans and silverware and everything in the kitchen oh, that was absolutely delightful.
larry
Very clean room with all amenities needed to do your own cooking. Will stay again!
ANITA
The breakfast was wonderful. Eggs, sausage, eggs at meal, biscuits and gravy, coffee, orange juice, fruit, yougurt, and waffles.
The kitchen was fully supplied. It had a full refrigerator, oven, dishwasher, and microwave.
The kitchen was fully supplied. It had a full refrigerator, oven, dishwasher, and microwave.
Gladys
I've stayed at and reviewed (very favorably) this place before so I am just adding some afterthoughts on why I really like staying there apart from the excellent staff and well tended property. The layout is such that you only have 3 other neighbors in a building so there's hardly any \"noise\" from them or cleaning staff. There's plenty of parking just steps away from your room---very handy when there's a lot of luggage to transport. And it feels like an actual, if temporary, community.
Yang
air conditioning is not working
Adi
The gum was well equipped
We did enjoy the pool
We did enjoy the pool
Eugene
Everything was very nice Staff very friendly!!
Kailey
My stay here was perfect. The rooms were very clean. It was so nice to have a kitchen. The area felt safe and quiet. The free breakfast was a plus as well. Would stay again.
Cynthia
Pretty standard room, quiet area, cleaning spray was a bit strong but went away after turning on the AC
Hezal
Breaking had few options only
Ryan
Yes
Garth
Pleasant stay overall. Room was clean and while our room was next to the road it was relatively quiet.
Martha
We really enjoyed our stay. It was in a beautiful area and really close to a Target and other stores and restaurants. The room was awesome it was like staying in an actual apartment my daughter had her own room in the loft area with her own private bathroom. Bed and pillows were comfortable, I usually have problems sleeping in hotels but I really felt like home and slept well. The daily breakfast hit the spot, they offered a different selection daily. Pool looked nice we didn’t get a chance to use it unfortunately we were too busy to enjoy it. Would definitely stay here again if we visit in the future.
Brian
The property is a little older but well maintained. The staff at this location was awesome! Very friendly, efficient and attentive. I was traveling for a conference in San Francisco. This hotel was far more affordable than downtown and the commute was very manageable. I would stay here again when travel to the area.
Lucero
N/a
Shimeng
Good
Jehangir
Clean rooms
Basic kitchen
Helpful Staff
Basic kitchen
Helpful Staff
Roxanne
The property was conveniently located near family. It was walkable to a lake/park.
Cristian
Clean and well maintained. Safe & Ez parking. Pet friendly. Will definitely return.
Esmeralda
Nice location, easy access to the fwy.
Toni
Quiet property
Paul Von
The room was fine although the shower still had hair on one of the shelves. My biggest advice for this property is to never stay in a downstairs room. The ceiling ‘booms’ when someone walks across the room above. When that person consistently gets up at 2:30am and spend the next 30 minutes walking back and forth every night, it can be a bit much. I would stay here again, but make sure I am in an upstairs room.
Jennifer
It was a good hotel close to what we needed. Lots of restaurants near by
Daisy
Hair on bathroom door. Dried worm in entry way. Clogged shower, water drained too slow. Standing in puddle.
Desiree
Room was clean and comfortable and kitchen was well equipped. I did enjoy using the gym. The property had comfortable outdoor seating.
Michelle
I left once I checked in and didn't stay. The property was dirty, unkept, pool was green, door to room wouldn't bolt.
I am trying to obtain a refund due the poor facility.
I am trying to obtain a refund due the poor facility.
David
Did use either
Heather
The property itself was nice overall. It’s definitely an older hotel, but it looks like it’s been remodeled fairly recently. Everything was clean, well-maintained, and nothing in the room was broken or worn out, which I always appreciate. The space felt comfortable and perfectly fine for a stay.
Unfortunately, the front desk experience was pretty underwhelming. The clerk checking us in had almost no personality and the interaction felt very transactional. I was thanked for being a Silver Marriott member, but that was about the extent of the conversation. There was no information offered about the property, amenities, or even breakfast — which is something most hotels usually mention at check-in.
The next morning we noticed there was breakfast available at the hotel, but by the time we realized it, it was already too late. That was a bit of a bummer since we had already gone out for breakfast and likely would have taken advantage of it if we had known the details ahead of time.
Overall the hotel itself was good and the room met expectations, but the check-in experience lacked the hospitality and helpfulness you normally hope for when arriving at a hotel.
Also no hot tub. That was a bummer.
Unfortunately, the front desk experience was pretty underwhelming. The clerk checking us in had almost no personality and the interaction felt very transactional. I was thanked for being a Silver Marriott member, but that was about the extent of the conversation. There was no information offered about the property, amenities, or even breakfast — which is something most hotels usually mention at check-in.
The next morning we noticed there was breakfast available at the hotel, but by the time we realized it, it was already too late. That was a bit of a bummer since we had already gone out for breakfast and likely would have taken advantage of it if we had known the details ahead of time.
Overall the hotel itself was good and the room met expectations, but the check-in experience lacked the hospitality and helpfulness you normally hope for when arriving at a hotel.
Also no hot tub. That was a bummer.
Miriam
Staff was excellent, the gentleman that helped me when I checked in, the room service, the ladies at the breakfas everyone was great! Room nice and clean
Julie
The room was very clean, check in/ out was a breeze, very nice staff, breakfast was wonderful
Location & surroundings
Residence Inn San Francisco Airport/San Mateo
2000 Winward Way, San Mateo, United States
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Residence Inn San Francisco Airport/San Mateo
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