Embassy Suites San Francisco Airport Waterfront

United States , San Francisco Area - CA
BURLINGAME, 150 Anza Boulevard
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100 reviews shown

10/10

Exceptional

19 Jun 2026

Haroldo

The property was well maintained

6/10

Pleasant

19 Jun 2026

Edward Ismanto

Not so good

10/10

Exceptional

19 Jun 2026

Zhaohui

good location, beautiful view to the bay, room is big, breakfast so so

Family_with_children

10/10

Exceptional

17 Jun 2026

melissa

Some wear in buildings

Partner

10/10

Exceptional

15 Jun 2026

miguel

Nice and quiet older room. Nice breakfast.

Family

8/10

Excellent

15 Jun 2026

Jesus

We had a great time staying here. The location was convenient and beautiful. It was close to the airport and had the view of the water. You can see the airplanes flying in and out from afar. It was great place to get your morning run outside, there is a trail along the water.
The room was nice, we had two beds and and a sofa bed with a view of the water. The beds inside the room was full size. There is a table to eat on but only had two chairs. The bathroom was small and had no lock.
The free breakfast was very good. You had the option to get a freshly made to order omelet. They had a lot of options to choose from. But be sure to get there early because when it is busy, a line forms and the dining room gets packed.
There were a few issues when we stayed there. At night we called for more linens and pillows but did not received our request. They have nine floors, we stayed on the third floor. Conveniently there was a washer and dryer on our floor, but it was only one of each available. You are lucky to catch it when it is available to use. I checked the second and the fourth floor and I only saw an ice machine. The place is big, so I could be wrong, there might be more washing machines.
Overall, I enjoyed staying there. I would recommend it.

10/10

Exceptional

14 Jun 2026

jesus manuel

Desayuno excelente, buenas vistas, bien cuidado, definitivamente volveria a ir

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Jennifer

We arrived late due to a delayed flight. The front desk staff pleasantly greeted us & we checked in to enjoy our clean room. The bed was comfortable and room temperature perfect!
Breakfast was great the next morning.

6/10

Pleasant

14 Jun 2026

Garrett

The room was clean and had a lot of space to get around but the way it’s designed the AC vent does not go into the bedroom so it gets really warm. Also, the AC was not very strong. A few minor things in the room were broken/missing and the TVs are really bad. They have bad reception and no apps to watch Netflix or other streaming services, it is just poor reception cable. The breakfast in the morning was good and the trail outside by the Bay is really nice. I think it is worth it if you do not spend a lot of time in the room due to the great location and the trail being right there but the rooms are not very updated.

Partner

4/10

Poor

14 Jun 2026

Octaviano

We stayed for one night. Most of the time it is great. This time the toilet would not fill with water. Therefore we could not even use the toilet and the sofa bed needs the mattress replaced.

Family_with_children

6/10

Pleasant

14 Jun 2026

Shyam

Breakfast is great, parking can be an issue ($45 a day!). Good when not crowded.

Friends_and_family Friends

6/10

Pleasant

13 Jun 2026

abhay

good breakfast, small fitness center, property is old and amenities like the beds and blankets are not very good

Family_with_children

8/10

Excellent

13 Jun 2026

Pete

If someone was all around, good service

Self

8/10

Excellent

13 Jun 2026

Judy Anne

June 10-12: I stayed for 3days and 2 nights. For me i got the best view. I was facing the bay. When i first entered the room, it was a little warm cause the sun was facing my room. Everything was clean and organized plus the room smells refreshing. So i closed the sliding door and closed the curtain to cool the room. First day i swam and relaxed. It was an indoor pool. I enjoyed the calmness of the pool area. Went back to the room but still warm as expected. My nephews said to just leave the sliding door open since we were on the higher level. And did that. For the staff they are knowledgeable and hospitable and kind. Breakfast was amazing.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Jorge

A+

Family_with_children

8/10

Excellent

11 Jun 2026

Luisa

The property is stunning. Small things that can be overlooked is the wind was terrible to the TV service but that was ok since the outdoors was beautiful. The shower head was a bit difficult to work with a little flooding in the tub. Again, small stuff easily overlooked since the property made up for all the beautiful views.

Family_with_children

10/10

Exceptional

11 Jun 2026

Mirtha

Everything thing was wonderful. Staff was amazing! The room was clean and had a beautiful view breakfast options were plenty. Only minor issue waa the window la in the hallway we’re not clean. I would definitely go back, beautiful atrium style.

Family

10/10

Exceptional

11 Jun 2026

Daniela

The breakfast was amazing at what

Family_with_children

8/10

Excellent

10 Jun 2026

Sabrina

The fire alarm testing was annoying

Family_with_children

10/10

Exceptional

10 Jun 2026

Nancy

Beautiful location. Great breakfast as usual. Easy check-in and check-out. I left an expensive and sentimental item in the room. I was so thrilled to have it shipped to me. I appreciated that so much! I just knew it was gone forever!

Partner

10/10

Exceptional

10 Jun 2026

Elizabeth

The room was clean and staff were friendly

Family_with_children

10/10

Exceptional

09 Jun 2026

xiaona

Good price for this kind of hotel . Very convenient,

Partner

10/10

Exceptional

08 Jun 2026

Loretto

great experience

clean rooms and friendly staff

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

ZELICA

Front desk was not as nice as from my other stay. Not too friendly, he might need to do a retrain for costumer service.
First couple of hours in the room, I already noticed 4-5 bites on my son’s back. And when we checked out, he had a total of 10 bites. Please do some deep cleaning in each room.
The rest of the staff were awesome as always.

Family_with_children

10/10

Exceptional

08 Jun 2026

melissa

Omelet station too line :)

Family_with_children

10/10

Exceptional

07 Jun 2026

Teresita

Clean room, excelent breakfast

Self

8/10

Excellent

07 Jun 2026

James

Hotel was clean, and worked well for our family.

The airport shuttle was very useful.

On a couple occasions we asked for extra linens, only to never have them delivered, which was a pain.

The hotel is also feeling a little tired. Some pretty significant wear in curtains and paint in public spaces, and the mattresses were some of the worst I've experienced in a Hilton property ever. They should have been replaced years ago.

Family_with_children

10/10

Exceptional

07 Jun 2026

Lin

I like the convenient location. It’s close to the airport. Shuttle is available. Waterfront view is nice.

Family

8/10

Excellent

06 Jun 2026

Joana Mae

The ac wasn’t fully functioning during our stay. We opened the balcony door to let the outside air and it is much better. The utilites are outdated like the ac unit but all in all this hotel is amazing and great stay always. Breakfast is also our favorite.

Family_with_children

8/10

Excellent

02 Jun 2026

Robert

Hhj

10/10

Exceptional

01 Jun 2026

Peter

I found the staff to be exceptional on point and able to solve any issues with ease courteous greeted with smiles and assisted at every point how they recommend this hotel it's staff and personnel do an amazing job to make the stay an amazing stay

Friends_and_family Family

10/10

Exceptional

31 May 2026

Elizabeth

It's a beautiful property and the view was great. The airport is not overly loud and kind of cool to sit and watch. There were a lot of families with kids was it was still quiet enough to enjoy with my husband for a night out.

Partner

10/10

Exceptional

31 May 2026

Lynell

Always stay here when I come to SF!

Family

10/10

Exceptional

31 May 2026

CESILIA

Excellent breakfast

Family

10/10

Exceptional

31 May 2026

Cabral

The front desk gentleman was very attentive- quick and simple check in process. Breakfast was nicely well put and accessible.

Partner

10/10

Exceptional

30 May 2026

Douglas

Everything was nice and clean

Friends_and_family Friends

6/10

Pleasant

29 May 2026

Divya

Rooms are extremely small (took a suite) and outdated. The TV had a few satellite channels. The worst part of our experience was the sleeper sofa. It was tilting up top where the head goes and was barely padded. Front desk never answered so I had to sleep on the tilted frame causing terrible backache. The second day I requested the room cleaners directly and they provided a mattress but the tilting still was painful. A/c is barely functioning and it got very hot in the nights.

Breakfast was okay, with not many vegetarian options. Overall though the location and surrounding trails are beautiful, it was just an okay experience for a family of four staying in their suite.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Scott

Everything was great - nothing to complain about and a great price as well

6/10

Pleasant

27 May 2026

Parameswaran

The room was nice and comfortable but I booked two queen beds but they gave us a king bed with a pullout couch . Then we discovered that one of the tvs didn’t work.So I called the staff and they said they would send a technician but they never came. The breakfast was great but unfortunately there was no waffles. Overall it was a good stay and I think they just made a small mistake. So I would still recommend this hotel for most people.

Family_with_children

10/10

Exceptional

25 May 2026

Luke

USB sockets in the rooms. Washing lines to dry clothes and swimming gear

Friends_and_family Family

6/10

Pleasant

25 May 2026

Yvette

Had to wait 25mins to ck in. There were only 2 people at counter at about 4:15. We had a reservation in the city for 5 pm and were late due to this.

There were way too many people at breakfast time (8:30) and there were several empty trays of breakfast items. Not enough sitting space for peole to sit and eat.

Friends_and_family Family

8/10

Excellent

24 May 2026

Cindy

Staff kind, room so clean it smelled of cleaning products, breakfast delicious when you finally got to the front of the line, parking good. We always stay at the hotel when we’re in the area but this time it was very loud til 11:30 pm.

Partner

2/10

Poor

24 May 2026

TERRINA

Hotel was hosting to conference ms this weekend and it was loud !!! Was unable to eat the breakfast lines were extremely long, music too loud , people screaming , long lines to elevators , unable to sit and enjoy the grounds and rude. I wish I would have known that they were hosting such large engagements I would have not reserved here . They played music all night unbelievable

Partner

10/10

Exceptional

23 May 2026

Sukhwinder

Breakfast made to order

Partner

2/10

Poor

23 May 2026

Hiyam

Front desk was not helpful and It friendly

10/10

Exceptional

23 May 2026

Elmer Alfonso

Everything was perfect

10/10

Exceptional

22 May 2026

Wei

Good breakfast

10/10

Exceptional

22 May 2026

Bessie

This was a great place to stay with kids. The breakfast each morning was spot on, especially the omelettes. The lobby was itself an attraction, with the live trees, fish and water canals. Housekeepers were accommodating. When we needed extra time in the mornings, they actually came back later to straighten out the room. If you're looking to do activities in the city using public transportation as a main mode of travel, this may not be the place for you as one would not be able to walk to public transportation conveniently. Even so, overall our experience staying here was excellent and a perfect fit for my husband and our two kiddos.

Family_with_children

4/10

Poor

19 May 2026

Osama

Old and rundown, smelly beds, torn towels. Poor quality of breakfast and disorganized food delivery. Loud till late, they don’t understand that people are resting. Absolute waste of money

Partner

10/10

Exceptional

19 May 2026

Stephanie

Clean peaceful relaxing will recommend and ve coming back soon!

Family_with_children

8/10

Excellent

18 May 2026

Michele

Staff was very helpful. High cost for onsite parking of $45 for one night. Only stayed over to catch an early flight out of SFO.

Partner

2/10

Poor

18 May 2026

Kyle

Worst hotel experience. The hot tub was broken, pool area was disgustingly dirty with garbage, chunks of fake hair on the ground, random unclaimed wet clothes lying around. The water was so cloudy you couldn't see the bottom of the pool, when we asked someone to check the levels they said they would send someone and nobody every showed up. The pool area was way overcrowded with a large group swimming unsafely by jumping on top of eachother, punching eachother, yelling and making it entirely unsafe for familes with young children to swim. Again when we voiced our concerns to the front desk they said they would send someone but never did. When we brought up our concerns to the manager at check out we were met with disdain and all around rudeness.
THEN when our friends who parked in the handicapped section went to leave they saw someone activly pouring out red wine from a balacony above directly on their car.
Avoid this hotel at all costs! I've stayed at Motel 6's that were better managed.

Friends_and_family Family

10/10

Exceptional

18 May 2026

marion

Great stay!

Family

4/10

Poor

18 May 2026

Victor

this hotel's front desk staff yesterday (May 16, 2026) are totally incompetent and ignorant of their resposibility, I lined up at the front desk to check in, i booked for 2 rooms, (the 2nd room i paid extra for Lagoon view,) the first guys who we approached assisted us and checked us for 1 room, i was tired and tried to leave the front desk realized i need to be checked in for the second room, so i lined up again, another guy helped me and checked me in for the 2nd room, , when i enter my 2nd room, i found out the it is a regular room (not Lagoon view room) , i went down again , lined up at front desk and complain, and finally, got what I really booked and paid for. I'm a regular customer here, this time, I'm so disappointed , I will stay away from this hotel from now on.

Family_with_children

8/10

Excellent

17 May 2026

Cecilia

It was great

10/10

Exceptional

17 May 2026

Claudia

Beautiful, clean, helpful staff, the bkfst was amazing

Friends_and_family Friends

2/10

Poor

17 May 2026

reyhan

The pool was murky and had an unpleasant smell, with hair and rubbish visible on the floor. There was nowhere to sit, and the area felt overcrowded. We asked staff for help managing a very disruptive group of teenagers and to check the water’s pH levels, but our concerns were dismissed. The rooms also had an unpleasant smell. Overall, we were disappointed with the experience and would not recommend this hotel, especially for families traveling with children.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Agrim

Inside is lavish and food is great. A good selection is prepared and you get a lot of options. Some freshly prepared live options are available.

Family_with_children

10/10

Exceptional

17 May 2026

Esther

The breakfast was good and the staff were very friendly.

Family_with_children

2/10

Poor

17 May 2026

Richard

Upon arriving plan on 30$ day parking fee. Not mentioned prior to booking .
Court yard loud , 5 floor 10 pm loud till 1 pm staff could care less.

Family_with_children

6/10

Pleasant

16 May 2026

Raul J

it would be nice if on the weekends that the breakfast buffet would be at 6a or 630a just like the weekedays. that was the only reason why i choose the hotel only to find out it was later. and i didn’t get to have breakfast and i had to go my training hungry.
oh, and the hot tub was not in service. other than that it was all good.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Mike

Easy check in. Very clean room. No place to hang a towel. $45 a day for parking in outragus.

Friends_and_family Family

8/10

Excellent

15 May 2026

JASON

We didn’t get to have breakfast as we had to catch an early flight. We did however order room service the night before and let me tell you it’s not worth it. I paid $28 for a tiny cup of Mac n cheese. I also order 2 cans of soda was charge for 2 but only received 1. Otherwise the stay was good

Partner

10/10

Exceptional

13 May 2026

Beverly

Room was amazing, clean, view of the bay spectacular. Loved the daily breakfast, and happy hour at the bar. The walk along the bay was great too.

Friends_and_family Friends

8/10

Excellent

12 May 2026

Ruslan

Clean room, friendly staff, good breakfast, beautiful view. Only one minus - Expensive parking $45

Business

10/10

Exceptional

12 May 2026

Anna

Hotel was excellent. Location was excellent. Shuttle to airport was excellent. Only negative was we couldn't earn Hilton points on this stay because we used Expedia to book the trip

Friends

2/10

Poor

12 May 2026

Ivy

I cancelled this reservation a week ahead of time and explained that due to a family situation, we would not be traveling to San Francisco. I was refused a refund.

8/10

Excellent

11 May 2026

Justin

It's a great hotel with amazing views. 5 minutes from the Airport and in South SF. My only complaints is not having a 24hr gym due to it being in the same area as the pool, but also charging for parking when a simple timed permit would do.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Catherine

Great breakfast buffet. Staff was very helpful and polite.

Friends_and_family Family

8/10

Excellent

11 May 2026

Parth

Was good service and breakfast was fresh made to order

10/10

Exceptional

11 May 2026

Raymond

Great friendly and helpful staff. Enjoyed our stay and will book again.

Partner

10/10

Exceptional

11 May 2026

Dr. Sandra

Extremely nice wonderful breakfast a lot of great times and indoor pool

Family_with_children

10/10

Exceptional

11 May 2026

MARGARET

Breakfast had anything you wanted. Excellent choices for all.

Family

10/10

Exceptional

11 May 2026

THERESA

Rooms are large and comfortable. Staff are very friendly and helpful. Spoke with one employee who had worked there 21 years. Said she had a great manager and it was a great place to work. Breakfast had plenty to choose from. Just a beautiful place to stay and close to the airport. Shuttle was quick and easy.

Family

10/10

Exceptional

11 May 2026

Pamela Grace

Much better experience now than when it was around the height of Covid - understandably so. We’ve been going here for years and this last stay has been an improvement in terms of service and amenities available l. Just love the location also, being right next to the trail.

Expedia: you will need to clarify however that there is a charge for pets to stay.

4/10

Poor

11 May 2026

Juliana

The pool needs to be updated as the small size is very evident when the hotel is packed with families. My children didn’t get a chance to swim as it was just way too crowded.

10/10

Exceptional

10 May 2026

Kevin

We were very pleased with the hotel.
The room was very clean and spacious. The people at the front desk were very friendly and polite. They were very helpful when I had to request different soap due to my allergy to lavender. The night snacks and the breakfast bar was very delicious! We were all very impressed!!! We loved the ocean view from our balcony.

6/10

Pleasant

10 May 2026

Lynn

This motel is very nice and the breakfast is great. When we arrived late, there wasn’t anything we. could get to eat as it’s not near any restaurants and there wasn’t anything gluten free in their snack shop for my celiac husband. The staff went
Out of their way to make sure we were
Satisfied with our visit.

Family

8/10

Excellent

10 May 2026

Meng

The property look luxurious and beautiful.

Family

8/10

Excellent

10 May 2026

Sterling

Good

6/10

Pleasant

10 May 2026

Chantelle

The staff were all friendly.
Our room had a stale cigarette smell so we pretty much kept the slider open for fresh air the whole time. The bathroom was dark and had a dingy feeling.
We tried to order food at 930p, couldn’t figure out the menu and called front desk for help. She put us in touch with restaurant manager and he took our order and was amazing. The food was grossly over priced and good, just not great. The free breakfast made up for it and the selection was good. The $45 parking fee/night is outrageous and wasn’t advertised so we were surprised by the extra fee.

Friends

4/10

Poor

10 May 2026

Laxman

This property is uniquely located along the San Francisco Bay and once was the gem of the peninsula. In its hay day it was regarded as one of the finest hotels with extraordinary service, amenities, food, and views offered by any hotel conglomerate. However, due to a lack of maintenance and care it has started to become dilapidated. The faucets drip, the plumbing clangs, the doors slam, the bathroom tile is cracked, the hot tub is non-operational, the gym is sparce and the food is subpar. Thank goodness the view still hasn't changed. The staff is kind but that doesn't make up for the lack of amenities, poor and expensive cuisine, and the constant police response to the property for some unknown disturbance. The website shows photos of the property from an era that has long disappeared. This once exquisite property needs a refresh.

Self

6/10

Pleasant

10 May 2026

JORGE

We always come to San Francisco and stay at the embassy suites; unfortunately the quality of the room we stayed was not great. The beds are horrible; we couldn’t sleep well, the AC was not working properly we had to get a portable heater to warm the room. The furniture on the room needs maintenance some chairs were faded and the suede or leather imitation was peeling. We went to the happy hour and we order a pizza that couldn’t eat because was all burned from the bottom. The only area that was great was the food at the breakfast time.

Friends_and_family Family

10/10

Exceptional

10 May 2026

William

Great nights stay!

10/10

Exceptional

09 May 2026

Scott

So great.

Self

10/10

Exceptional

09 May 2026

gretchen

Always a great stay at Embassy suites

Family_with_children

8/10

Excellent

07 May 2026

Suzanne

The room was nice enough. The bathroom was small compared to the two other rooms and in need of upgrading, especially the shower. Bothled water needed in room

Partner

10/10

Exceptional

07 May 2026

Pavlo

Cool breakfast

Family_with_children

8/10

Excellent

07 May 2026

BERNARD

If you don't mind rooms that are dated, this is a comfortable place to stay. Location is great too.

10/10

Exceptional

06 May 2026

Vivian

Clean room, Breakfast great

Friends

10/10

Exceptional

05 May 2026

Michael

Great place to stay. Best breakfast buffet I’ve had at a hotel in a long time!

Partner

8/10

Excellent

05 May 2026

ANDREW

A good stay, the usual Embassy Suites facilities and excellent breakfast - but marred by the extortionate overnight parking charge that was not made clear at the point of booking. Had we been aware of the parking fee, we would have stayed elsewhere.
The standard charge for using the hotel car park (April 2026) is $45 which is absolutely ridiculous. This is not New York or central London, it's just a distant suburb of San Francisco. In a nation that cannot function without the car, increasing the cost of an overnight stay by a third just for parking is disproportionate and unacceptable.

Partner

10/10

Exceptional

04 May 2026

Lona

Great place

Partner

10/10

Exceptional

03 May 2026

Mike

The breakfast was great!

Partner

8/10

Excellent

03 May 2026

Hasmik

Was ok

Family_with_children

10/10

Exceptional

03 May 2026

Maria Teresa

Wonderful breakfast. The room was clean and up to date

Partner

10/10

Exceptional

03 May 2026

Darlene

The front desk staff was very welcoming and helpful with questions. They also upgraded our room at no extra cost. We absolutely love staying at this property and call it our second home. Every time we have business in the Bay Area, we choose this property for its beauty and staff. Thank you for another great stay!

Friends_and_family Friends

10/10

Exceptional

02 May 2026

MY-LE

Breakfast should have more options

Partner

8/10

Excellent

02 May 2026

Marcus

Had a room on fifth floor and it had a water leak they moved me to the 9th floor and the shower leaked. Breakfast was a good variety, staff friendly. Room clean

Self

10/10

Exceptional

01 May 2026

Nanet

Great Serv and breakfast