Name: Hotel Aluxor Sfo
Address: 500 El Camino Real, San Bruno, US

10/10

Exceptional

05 Aug 2026

Richard

Very clean and updated, good quality especially for the price!

10/10

Exceptional

05 Aug 2026

Bethany

I enjoyed my stay at the hotel. The front desk was very helpful. The next day when I wanted to walk around without lugging my suitcase they were kind enough to store it for me until I was ready to leave the area. I felt safe and I like to clean the place was. I recommend for solo woman Traveler this was a good spot.

10/10

Exceptional

04 Aug 2026

Gustavo

Comfy Rooms and free parking

10/10

Exceptional

04 Aug 2026

Angela

Everything was great. The interior was luxurious when compared to the simple lobby. Parking is tight but pleased to have it included.

10/10

Exceptional

04 Aug 2026

Barbara

Staff was nice and helpful with local places to eat and places to get things we left at home

8/10

Excellent

03 Aug 2026

Darla

Comfortable beds and nice parking

8/10

Excellent

03 Aug 2026

veronica

Clean room, we did use the airport shuttle, parking was ok .
Bathroom had a little mold on the ceiling

8/10

Excellent

03 Aug 2026

Chung Ya

Very close to the airports .

10/10

Exceptional

03 Aug 2026

Troy

Good place.

10/10

Exceptional

03 Aug 2026

Dawn

Conveniently located near the airport and the BART.

10/10

Exceptional

03 Aug 2026

Christina

Hotel is very close to airport and convenient.

Family

8/10

Excellent

02 Aug 2026

David and Teresa

King bed was comfortable. Room was quiet, because other guests were quiet. The way building is built though (with interior courtyards open 2 stories) causes of sound to carry. Furniture was worn.
Fairly clean. Shower curtain had mold spots on bottom edge - should be laundered.
Shuttle to/from SFO airport nice feature. But it doesn’t run between 11:30-3:00.

4/10

Poor

02 Aug 2026

Robert

This is a quite old property in a poor area . It appears as if some renovations have been completed even as parts have not been. The pictures are deceiving. Would not stay again.

4/10

Poor

01 Aug 2026

Denise

Beds are not comfortable but it was very clean so if you like firm beds you will love this hotel.

8/10

Excellent

31 Jul 2026

Barry

Very clean. Great neighborhood with many markets, restaurants. Room was pleasant with large bay window. Good AC.

One box spring was sticking out and didn’t look too good; odd no one fixed it.

Only possible drawback is no van service to the airport between 11am and 3 pm.

6/10

Pleasant

30 Jul 2026

Justin

It was clean, but a little cheaper than I expected. Good location if you need a quick stay passing through SFO, but the walls were fairly thin and I could easily hear my neighbor snoring. Plus the airport shuttle only runs once an hour, which was a new one for me.

2/10

Poor

30 Jul 2026

Anastasiia

There was a terrible smell in the room. The hotel staff did not resolve the issue. There were stains on the bed sheets, and someone else’s hair was left in the bathroom.

8/10

Excellent

29 Jul 2026

jeff

Room was clean.
Needs carpet in stairway replaced.
Bathroom mirror was broken in corner.
Friendly staff
Coffee machine was broken, but the machine could still make hot chocolate.
Not far from Airport, so expect the plane noise.

6/10

Pleasant

29 Jul 2026

Rafael

Laminated wood floor leaking water, it appears water coming from the rest room and puddles to walkway outside the restroom and flow down to the center table of the sofa. Findings reported to the front desk and said he will come by in 5 mins, and will check, Unfortunately,
no one showed up. I’m sure that room is most likely molded. Hopefully, we are ok.

2/10

Poor

28 Jul 2026

Yuanzhen

Very noisy

6/10

Pleasant

28 Jul 2026

Alice

Room itself was comfortable, clean, quiet, and not reeking of toxic chemical cleaning products.
No breakfast area, just a tiny lobby with an out-of-order coffee machine.
Indifferent, unsmiling desk clerk.
Gap in shuttle schedule. Nothing between 11:10am and 3:10pm, I believe.

10/10

Exceptional

28 Jul 2026

Joshua

Very clean

8/10

Excellent

27 Jul 2026

Rita

I think this was changing from something else to hotel. Almost all work done. Very big clean room
Would stay again.

8/10

Excellent

26 Jul 2026

kayce

Clean rooms.

10/10

Exceptional

26 Jul 2026

Burt

Overall the hotel was a 4 out of 5! The area was so so, but the room was great! The only problem I had was the ice maker was broken and the coffee maker didn’t work either in the lobby?

8/10

Excellent

26 Jul 2026

Jack

Our room was cleaned and serviced very nicely. The heater / air conditioner was very efficient and comfortable. The complimentary lobby coffee machine was excellent! And the airport shuttle was convenient, on-time and quick.

Overall, a great experience!

10/10

Exceptional

26 Jul 2026

Leslie

Es un excelente precio, céntrico, un lugar muy limpio, cómodo y agradable a la vista

10/10

Exceptional

26 Jul 2026

Mateo

Shuttle was very helpful

10/10

Exceptional

26 Jul 2026

Larry

Convenient to the airport, great room, used laundry and gym. Affordable rates.

Family

10/10

Exceptional

26 Jul 2026

Iris

Nice location. Cute lobbies and spacious rooms!!! Top choice.

6/10

Pleasant

24 Jul 2026

Veronica

The hotel room was clean and so was the property. I was hoping to use the shuttle service but the information they had displayed at the desk was from 2023. That was one reason why I selected this place and had to pay for long-term parking, the cheapest option at the airport to drop off our son for a trip.

The lights didn’t all work in the room and there wasn’t information for the Wi-Fi.

Also, when we checked in the staff, member didn’t greet and say hello he was aloof in barely spoke two words. Parking wasn’t bad however it wasn’t clear where to exit after having parked there.

8/10

Excellent

24 Jul 2026

Deidre

Convenient to airport, cute interior decor, good bed, pillows, and amenities for a good price. My only suggestion for improvemnt is to be a bit more generous on the bath towel allotment. Only 1 bath towel per person is not adequate for those of us who use 2, one to wrap wet hair and other for body.

6/10

Pleasant

24 Jul 2026

Paulina

Property is ok and has great food options a block away, but doesn’t look anything like the photos. It’s older and more run down than the images make it appear.

6/10

Pleasant

22 Jul 2026

Karen

Bright n cheerful. Clean comfy rooms.,great price. Close to airport. W shuttle service.no hot tub !

10/10

Exceptional

21 Jul 2026

Marjorie

We stayed there for a night and park our car for 5 days because we had international trip. Did not encounter any issue and they did not request for additional payment when we were late in picking up our car due to delayed flight.

Family_with_children

10/10

Exceptional

21 Jul 2026

Jaillyn

Everything was amazing

10/10

Exceptional

19 Jul 2026

Aaron

Amazing!!! Highly recommend staff was so nice. Rooms were so clean

10/10

Exceptional

19 Jul 2026

edward

Good place clean

Family

6/10

Pleasant

19 Jul 2026

Aaron

It says there is a free breakfast but when I got there the hotel said no free breakfast and the coffee maker is broken.

Family_with_children

8/10

Excellent

19 Jul 2026

Yefim

The room was good and clean, the bed was comfortable - perfect for a late-night flight arrival. The shuttle service breaks required us to call an Uber, which added about $35 for an 8-minute ride from the airport. The hotel was not picking up the phone or responding to messaging when I tried to chat with them in hotels.com about pickup options, but overall happy with this economical choice.

Partner

10/10

Exceptional

18 Jul 2026

Jane

Loved the bed very comfortable. The room was clean.
My only complain is the shuttle service waited over 1 hour for the shuttle at the airport.

Family_with_children

10/10

Exceptional

18 Jul 2026

joshua

Abi at the front desk was phenomenal. Room was very clean. It was quiet. Everything was great. The only issue I had was some minor Wi-Fi issues because I had an end corner room. The shuttle to the airport and back was clutch and make sure you check the times. Outside of that it was a great stay.

6/10

Pleasant

17 Jul 2026

Wei

Overpriced for the quality of the hotel. We chose the hotel because of the shuttle. But we could not use it because the shuttles have limited schedule.

Family

10/10

Exceptional

15 Jul 2026

JUNXIN

good

10/10

Exceptional

15 Jul 2026

Cheryl

.

Partner

10/10

Exceptional

14 Jul 2026

Angela

Clean, Spacious, Affordable, Easy Parking.

Self

8/10

Excellent

14 Jul 2026

Janine Rankin

The housekeeping staff were very lind and helpful. They went out of their way to help me find the ice machine and opened my room when they saw my hands were full as i returned to my room in lare afternoon one day.

Family

10/10

Exceptional

13 Jul 2026

MONIQUE

Everything was nice and clean. Customer Service was great

Family

10/10

Exceptional

13 Jul 2026

David

Great value close to the airport

Self

8/10

Excellent

10 Jul 2026

Bevin

Friendly staff. Shuttle to airport is hourly. There is no continental breakfast. Very clean and comfortable

Family_with_children

10/10

Exceptional

08 Jul 2026

Kym

Excellent staff, shuttle service and quiet!

Partner

10/10

Exceptional

06 Jul 2026

Saul

Clean room

10/10

Exceptional

06 Jul 2026

David

Great value close to the airport

Self

10/10

Exceptional

05 Jul 2026

Narcisa

Very cozy

Partner

6/10

Pleasant

04 Jul 2026

Diana

All advertising starts with the word “modern”. That’s actually incorrect. Lobby is very small and often garbage was overflowing . Everything’s old and shows wear, from carpets to walls . Rooms have good air con and hotel is quiet which was great . What is called a fitness room is a couple pieces of old equipment and dirty. Not ever cleaned , no water filler or garbage or any thing to wipe equipment . A older tired budget hotel so description should match reality.

Family

6/10

Pleasant

02 Jul 2026

Nina

Parking is a breeze. Tall clearance and free. There’s a shuttle but it’s not as often as we would have liked. We opted to keep the rental an extra day. There’s no lobby or common area. The rooms were cool and clean when we visited and it’s fine for a couple or small family. Would not travel with a group without a lobby. The roadside noise kept several in our party from having a good nights rest. It’s also not on the BART but on another bus route which can make public transport in the area a bit more complicated. It is very convenient to the airport.

Family_with_children

10/10

Exceptional

01 Jul 2026

Paul

Good location, clean comfortable. Facilities are simple no extras but it was fine. No information on the area. So I recommend but if you want service it’s up to you.

Family

6/10

Pleasant

01 Jul 2026

Jasmine

Parking

8/10

Excellent

30 Jun 2026

Nelly M

Our room was

10/10

Exceptional

29 Jun 2026

Johanna

Clean room. Close to airport, freeway nearby.

Partner

10/10

Exceptional

28 Jun 2026

May

*

Self

6/10

Pleasant

28 Jun 2026

Maddie

Room air conditioner was not working properly. Ironing board did not have a cover.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

ronald

Able to buy early check in for $20, very helpful.

Partner

6/10

Pleasant

27 Jun 2026

SANDRA

Online description said a restaurant onsite but that meant Wendy’s across the street! Room was nice but the lighting was poor, impossible to read with the side lights.

Self

10/10

Exceptional

26 Jun 2026

Perlita Ditan

Clean room

Family_with_children

10/10

Exceptional

26 Jun 2026

Dawn

Hotel was fine. Only downside is that the shuttle only runs to/from airport once per hour.

Family_with_children

10/10

Exceptional

26 Jun 2026

Walter

Great hotel I will definitely be returning

Partner

8/10

Excellent

26 Jun 2026

Jeff

Difficult to
Make changes through Expedia.

Friends

4/10

Poor

25 Jun 2026

Marilyn

The hotel had no caffeinated coffee in the rooms and when we asked for some they said they only had decaf
The tv had only local channels. No smart tv
The faucet on the sink had no handles
There was a night light that couldn’t be turned off
Pillows were thick and stiff with no give

Partner

10/10

Exceptional

24 Jun 2026

Renee M.

The staff were very friendly and accommodating. The room was clean and overall had a great experience. Will definitely stay again.

Family

10/10

Exceptional

23 Jun 2026

EVELYN

We’ve been staying at this hotel because of its proximity to the Airport, its convenient location and its great service to their customers. I’d book it again on my next travel from SFO.

Family

10/10

Exceptional

21 Jun 2026

Stan

perfect place for us with the four am shuttle to sfo

Family

8/10

Excellent

21 Jun 2026

jeff

Stairway carpet needs replacing.

Partner

8/10

Excellent

20 Jun 2026

Samuel

The rooms were very clean and looked newly renovated. The staff was very accommodating to our needs during our stay. The beds were comfortable although the pillows were a bit thin and small. All in all a great stay for the location and price would definitely consider staying here again in future travels.

Family

6/10

Pleasant

20 Jun 2026

Heidi L

I was charged for the room the day before I arrived. I haven’t had this happen before so I called and they said that’s their policy. Other hotels have been charging at check in whether you have passed the cancellation cut off or not. Then, upon arrival to the room, it was hot. Competitive and comparative hotels (some less cost) have the room cooled already and I’m now just used to it. Then after needing to use the bathroom in the room after traveling all day, the bathroom door had massive black public hairs (multiple) from maybe a dirty rag or sponge. Such a turn off but it was the end of my trip and only had 3 hours to sleep before flying out the next day and bit the bullet. The bathroom vent was open and the front door latch was broken. I would not stay here again.

Self

6/10

Pleasant

20 Jun 2026

MARITA

Our room seems to have been updated somewhat. But going to the room is a bit scary - the hallway really nasty!

Family

8/10

Excellent

19 Jun 2026

Nancy

Clean, comfortable, no frills but hotel was within minutes of SFO and airport shuttle was on time

Partner

6/10

Pleasant

18 Jun 2026

Susan

Needs major update. Also very difficult to find entrance to hotel. Not much good signage. Fitness center is very limited and not open until 8am. Room was fine. Bathroom trim needs repair. Front desk had trouble finding the first aid kit.

Partner

6/10

Pleasant

17 Jun 2026

Maria

Just ok, modest.

Family

10/10

Exceptional

17 Jun 2026

stefano

Very quite and clean

Self

2/10

Poor

17 Jun 2026

Aileen

Dirty bathroom, dirty lobby. Rugs filthy and worn out. Bathroom with stains and brown unidentified spatter on doors. Vent fan wasn't working. Window wouldn't latch or close. Right outside our window were junky cots. Staff were not in professional attire, front desk was filthy with their rolling chair seat foam exposed. Staff speaking in different language among themselves when you inquire. Elevator filthy, buttons broken not lighting up. Misrepresented online photos. Rust on bath tub fixture, grout coming off of tub, hairs on tub. Stains on tile. What a rip off, they charge over $300. Their shuttle was late in picking us up even. Would never return.

Family_with_children

2/10

Poor

17 Jun 2026

Clayton

First impressions: when the shuttle arrived in front of the hotel it looked like a pay by hour kind of place.

The staff were very hard to understand so check was slow. The checkout is very early. 11 AM no late checkout available the last shuttle leaves at 11:10 AM. No shuttles again till after 3pm.

The rooms were surprisingly nicer than expected, a like date by nice. But they are very noisy, I heard lots of road noise all night long. They do not have curtains just wooden shutters so it does not really block out the light.

I biggest complaint was being woke up by a call from the late management around midnight to tell me they had “check in issues” with their system and could not check in any more guest and then hung up on me. This happened four times!!

I was very confused by this since I was already checked into my room and asleep.

After the fourth phone call (and being hung up on at the end of each call) I got dressed and went down to the front desk. The front desk manager just smiled at me and said oh you’re good. That was it.

I brought this up to the front desk when I checked out in the morning and they just smiled and said oh my bad.

Very poor customer service. I even asked for partial refund because of my inability to get any kind of rest during my stay.

Self

8/10

Excellent

17 Jun 2026

Chantell

Love that they have underground parking, open sitting areas. The minus is the ice machine and vending machine was broken. The water at the front desk was cash only.

Family

6/10

Pleasant

17 Jun 2026

Stacy

.

Friends

10/10

Exceptional

16 Jun 2026

Maria Isabel

Clean room

6/10

Pleasant

16 Jun 2026

Chris

Rooms were good size. Property was close to SFO, but not a good part of town. Room was right on the street with sounds from window, and the lack of elephants in the room above us.

Partner

10/10

Exceptional

16 Jun 2026

Michael Huon

I had the suite. Huge spacious abode for the price. Fist time in California so I shouldn't compared but damn!!! I gotta recommend.

Self

8/10

Excellent

16 Jun 2026

Mike

Thanks good over night stay

10/10

Exceptional

15 Jun 2026

Kenneth

Convenient place to stay for the price and close walking distance to a variety of eclectic restaurants. Modern clean rooms as well. I would stay here again.

Self

8/10

Excellent

13 Jun 2026

laura

Clean room, a little noisy from the street. Close to the airport with a free shuttle. Room was comfortable and just fine nothing fancy. I have stayed there before and would be happy to stay there again.

Family_with_children

10/10

Exceptional

12 Jun 2026

PATRICIA

Liked the free airport shuttle service. Room was well furnished, updated and clean.
Would stay here again and recommend to others.

Self

8/10

Excellent

11 Jun 2026

Christine

Comfy bed and quiet

Self

10/10

Exceptional

11 Jun 2026

Mina

Nice and clean budget type hotel. Good
location to find food. Shuttle was on time and included!

Self

6/10

Pleasant

10 Jun 2026

Jesus

I like Aluxor, booked and stayed at this hotel during my Bay Area trips in the last 3 years

Kevin, the front desk clerk was trippin', claimed that he had NO information about me when i checked in
last Monday; 06.08.26; demanded to show my reservation with confirmation.

Hotel Aluxor CONFIRMED my reservation on 06.06..2026, and he claimed he couldn't find it???

Also, hid the room chart that shows what's available and location of each room,
and claimed that it is missing, depriving me to see which rooms are available based on type of reservation; then proceeded to give # 263, the farthest room on the 2nd floor, an adjoining room.

I have NEVER experienced this kind of customer service at Aluxor before!
This guy is cocky, a smart aleck and lies.

Self

4/10

Poor

10 Jun 2026

Cassandra

The bed sheets looked like they were changed but there was something like sand in the bed. I didn't complain I slept onto of the blanket rapped in my blanket. Also the shower curtain had mildew on it. I won't stay at this property again.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Mosese

Room was cleaned, staff were helpful and friendly, parking was convenient and love how its is quiet at night

Family_with_children

8/10

Excellent

07 Jun 2026

James

After checking in, my wife and I both simultaneously agreed that we needed to check out the room before we unloaded, because based on the reception area, we wouldn't be staying.

The lobby was dirty, poorly maintained, and staffed by one uninterested individual.

However, the room itself was clean and freshly updated. Good beds, new linens, clean and well maintained bathroom. It worked well for a 7 hour stay before an early flight out. And the price was good.

But the initial impression? Woof.

Family_with_children

4/10

Poor

07 Jun 2026

Trina

The shuttle is a joke!

Partner

4/10

Poor

07 Jun 2026

Jan

Things were falling apart in the room. It was clean but things were broken .