Name: Larkspur Landing Extended Stay South San Francisco
Address: 690 Gateway Blvd, South San Francisco, 94080, US

10/10

Exceptional

04 Aug 2026

Patricia

The room was nice and clean. The free use of washing machines and dryers is definitely a plus. The free breakfast included a cheese omelet, scramble eggs, bacon. Potatoes, bagels , fresh fruit , cereal and coffee.

6/10

Pleasant

02 Aug 2026

Priscilla

Almost everything was straightforward. The hotel is old and rundown and in need of an update. The cooking smells are baked into the walls. The price is good for the area, but you get what you pay for. The breakfast staff was rude and only provided the bare minimum for service…they would even start cleaning up early before the advertised breakfast times.

6/10

Pleasant

02 Aug 2026

Daysi

Just I think you’re not allowed pets on the hotel and need to change the pillow is uncomfortable and smells weird

2/10

Poor

01 Aug 2026

Brian

Terrible

10/10

Exceptional

30 Jul 2026

John

Room was clean, staff was helpful.
We had a room t with a kitchen and a few utens were missing, we called the front desk and they brought us the missing kitchen items.

10/10

Exceptional

22 Jul 2026

Lowell

Clean and comfortable easy

8/10

Excellent

21 Jul 2026

Brian

It was quick & easy to check-in. The only downfall was the surprise deposit amount of $150 that I didn’t see on the website when booking. The room was nice and clean, but when attempting to use the body lotion and conditioner they were both close to being empty.

8/10

Excellent

18 Jul 2026

Ronald

After I paid for th night staff informed me that there was a $16 parking fee even if you have a disable tag. Also the bath/shower water ran real slow and weak.

Partner

4/10

Poor

12 Jul 2026

Valentin

Balcony door didn’t lock and the balcony had a hole in the floor. We have a toddler and were shocked by the situation. They swapped us rooms, but the property is not well maintained. Breakfast was horrible. There was no coffee creamer, just random containers of different things like almond milk and juice. Who has coffee but no creamer? They had some eggs and apples and toast. That’s pretty much it. Everyone that walked in expecting food was very disappointed.

Family_with_children

6/10

Pleasant

12 Jul 2026

Verified traveler

Property is nice and clean but missing shampoo, body wash, hangers, bedsheet for sofa bed. Phone is missing some buttons especially front desk. Had to go down to front lobby twice to get supplies. Overall, nice place to stay, probably just housekeeping duties not checked.

Family

10/10

Exceptional

11 Jul 2026

Sanjay

Excellent service and staff

Family_with_children

2/10

Poor

11 Jul 2026

mark

The hotel seemed very rundown and had an awful smell, no matter where you went on the first floor. The walls were thin, and it was very noisy. Kitchen was dirty. The refrigerator doors paint was rubbed off wasn’t worth the money paid. Needless to say I will never stay here again.

Partner

10/10

Exceptional

07 Jul 2026

Brian

The only thing that hold back from 5 stars
Property was very dated. other than that was great

4/10

Poor

26 Jun 2026

Erika

The front desk staff member, a young man, was very rude, and unhelpful. Not only did he treat us like trash, but he did not give us a room until 1 hour after check in and we were there at 3:00 pm. Also the room has flies, smells, and the door did not open so we had to wait another hour for maintenance to change the door lock. We are never going back there.

10/10

Exceptional

23 Jun 2026

Anthony

Staff is great and the breakfast.

Self

8/10

Excellent

22 Jun 2026

Jack

The room was clean and comfortable, although the carpet was a little worn. The buffet was okay; good variety. Coffee was tasty

4/10

Poor

20 Jun 2026

Patrick

Comfortable and clean bed. Breakfast was terrible. Staff was helpful. Air conditioner in suites is in the living area, so separate bedroom is quite warm. Probably not return to this hotel.

Family_with_children

6/10

Pleasant

18 Jun 2026

Nicholas

Looking forward to stay at this hotel, however while checking in we found out we had to pay 16.00 each night for parking. It was never noted when we booked the hotel. The food was not the greatest, same breakfast everyday. Diced potato’s were cold. Only had milk, coffee to drink. No juice or water. They only clean your room once a week. If you run out of items you have to ask for more, however the phone in the room did not work.

Family

6/10

Pleasant

17 Jun 2026

Willow

Breakfast was bagels. Room card did not

4/10

Poor

15 Jun 2026

Mary Hyacinth

The rooms were not cleaned and the second bed was not set up. We could see bed stains on the mattress and bugs as well. All they had for breakfast was bagels and there was barely any. Overall did not feel clean.

Friends

4/10

Poor

15 Jun 2026

Sarah

Our room on the 4th level had no screens for the window and the sliding door had a broken/missing handle making the door impossible to lock. The shower also had mold in it.

Partner

8/10

Excellent

30 May 2026

CHING

Clean room, nice staff. Very good place if you want to bring your family to stay.

Family

10/10

Exceptional

27 May 2026

Danilo

Kitchen is way to go if you like you like to cook and save money, although smell terrible in the hallway if you intend to cook exotic food.
all in all excellent place to stay for a long period of time

Partner

10/10

Exceptional

26 May 2026

Magdalena

Room was very clean
Staff very quick and nice
Nothing for breakfast and it was only 8:20am and breakfast was supposed to be from 6-9am

Family

6/10

Pleasant

25 May 2026

Matthew

Booked a room with balcony only to find out the one we had was inaccessible. The fan in the restroom didn’t work and/or didn’t have one. One of the sinks had a drain plug that was stuck down. Ac worked blew cold, window opened but no screen so some bugs came flying in. Room was spacious though! Kitchen came fairly stocked with cooking equipment (pots pans etc)

Family_with_children

6/10

Pleasant

25 May 2026

Gary

There was 1 plate in the kitchen, and have to ask the front desk for them.

Family_with_children

2/10

Poor

21 May 2026

Wade

The front desk had boxes everywhere and was very unkept.
When asking for food advice nearby the associate told me to go to 7/11.
The associate gave me a room key to a room that was still occupied.
The associate followed up by giving me another room key to a room where the cabinets were swung wide open, pots and pans were strewed across the counter, bed sheets were missing, and pillow sheets were missing.

Business Self

4/10

Poor

20 May 2026

Lois

When I got to the front desk to check in, the didn't have any

6/10

Pleasant

17 May 2026

April

We booked through third party and we had a pull out bed and when we arrived we didn't have a pull out bed. We only had a desk and chair and sofa chair. To get a room like we booked it would be an extra $100+ a night. Then when we arrived at our room it was completely dirty. We were booked a room that was not ready and they had to change us rooms. They also charge for parking and a pet fee. The rooms need a deep cleaning. Not worth what we paid.

Friends_and_family Family

6/10

Pleasant

12 May 2026

Sarah

Check in staff was polite. On the day of check out, staff came and knocked on the door four times aski

8/10

Excellent

12 May 2026

Roxana

Over all nice stay But out reception was not inviting or welcoming. There was leftover food in our refrigerator and our bed felt like it was broken in the middle.

4/10

Poor

10 May 2026

Jonas

No me gustó que no funciona el internet y que me quitaron un depósito de 150 dólares al momento de entrar a la propiedad y no me lo devuelvan al salir sino que te go que esperar varios días me parece una falta de respeto

Partner

2/10

Poor

09 May 2026

Chanelle

I checked out. The rooms were disgusting i was moved a total of 3 different times and all rooms were filthy.

Friends_and_family Family

2/10

Poor

08 May 2026

James

No hot water. This is my first time I couldn’t take a shower. Staff was rude, the room is also dirty.

Partner

10/10

Exceptional

07 May 2026

Kelly

Great service. Clean and updated rooms. Free breakfast and free laundry. Workout room. Nicely priced vending machines.
They take packages for you.
Rooms are a good size too.

Partner

10/10

Exceptional

05 May 2026

Frans

The best

10/10

Exceptional

04 May 2026

Bryce

👍

10/10

Exceptional

03 May 2026

Keya

Yes everything was great

Partner

4/10

Poor

25 Apr 2026

Verified traveler

If the management and staff cared even 1%, it would be a nice hotel. Leaving my trip there cut short by two weeks.

Self

2/10

Poor

23 Apr 2026

Jimmy

Dear Management,
I am writing to formally document the unacceptable level of service and the numerous issues I encountered during my recent stay at the Lakespur Hotel.

Upon check-in, I discovered there was no toilet paper in my room. When I requestedstaff member simply handed me a single roll and walked away without a word. Additionally, the room adjacent to mine had a \"beware of dog\" sign; the animal barked throughout the night starting at midnight, and there was a loud disturbance in the hallway.

The following morning, I found that all the shower dispensers were empty. At approximately 6:40 a.m., I notified the front desk staff of these issues and requested that they either be resolved or that I be moved to a different room before I returned. When I arrived back later that day, the shower dispensers were still empty. The staff member on duty finally offered a room change at that point, but the gesture was too late to rectify the experience.

The lack of training, empathy, and basic service standards from your staff was disappointing. I have advised my company to cease booking any future stays at this location, and I do not intend to return

Self

2/10

Poor

20 Apr 2026

Edwin

Don’t stay here

Self

6/10

Pleasant

19 Apr 2026

Allen

The room was clean, and so I showed my appreciation by thanking the maid and giving her a tip.The kitchen was clean, but showed a lack of attention to detail. I saw a saucepan lid, but no sauce pan for instance. The icemaker was not hooked up and the front of the dishwasher had been knocked loose.
Parking was convenient and secure.

Most troubling was the lack of disclosure about an extra fee of $32.40 that showed up on my statement, but was not spoken of or disclosed in any way I received no documents at check-in or check out. I will not be staying there again.

There are better choices in the neighborhood

Self

8/10

Excellent

18 Apr 2026

Shaun

Good experience. Staff were helpful. The suite was nice. Quiet and pleasant environment.

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Emanuel

Needs cleaning

Partner

10/10

Exceptional

10 Apr 2026

John

Inside could be refurbished a little.upgraded/update

Self

6/10

Pleasant

07 Apr 2026

Joanne

The room was dusty and smelled like sewer. I tried to turn on the fan but the sewer smell lingered. the toilet was permanently stained.

Friends_and_family Family

2/10

Poor

05 Apr 2026

Eder

The room had no soap in the dispenser. I couldn’t figure how to call the front desk or they weren’t answering. I’ve never had a problem staying here before but last nights stay wasn’t my best, house keeping started knocking around 9 and there was no do not disturb sign on the door handle and lastly the tv remote was sticky luckily I carry disinfectant wipes anyway hope you can get these things addressed with your staff thank you

2/10

Poor

01 Apr 2026

Adam J.

Ants in the bathroom, no soap in shower, stains, terrible breakfast, didn’t even offer water during breakfast, just generally not a great spot. Cheap though

Self

6/10

Pleasant

31 Mar 2026

SOPHIA

Nice staff

6/10

Pleasant

30 Mar 2026

Joandra

Upon check in they gave me a room that was under construction then gave me another one that was under construction as well, that’s the only bad thing I would say but other than that the 1 br suite was ok… kitchen equipped with essentials and tv has YouTube and Netflix

Partner

10/10

Exceptional

26 Mar 2026

Hosea

Clean and huge rooms. Breakfast was good

4/10

Poor

23 Mar 2026

David

This is a hard no because we didn’t even get toilet paper for are room the window was open to the street know one locked it. Bed sheets were stain in blood. Door was coming apart at the bottom. Tv was unplugged. This was a suite no way

Partner

2/10

Poor

20 Mar 2026

Kevin

Has nothing to do with the facility itself. The finer pointing between hotel and hotels.com on who is responsible, is just sickening. Asking for a feedback about stay when there is an outstanding dispute (for which there is no feedback, as promised) just tells me that nobody really cares.

6/10

Pleasant

18 Mar 2026

Jose

Gym had enough equipment for a quick work out.
Little outdated compare to all the new buildings around.

Self

6/10

Pleasant

08 Mar 2026

Kathleen

Room phone wasn’t working. We got to go down to the lobby for our needs. No toothbrush, they’re out of it. Other than these, everything is okay.

Family_with_children

2/10

Poor

20 Feb 2026

Jose

Furniture had holes in it. Bathtub drain was clogged. Bathtub was dirty. I put the maid request tag on the door. The room was not made up. Went to the front desk and was told that we had to let the front desk know if we wanted the room made up. Breakfast was omelet made with proceseed squate cheese. No potatoes, no creamer no milk. It was awful. I left 2 days early found other accommodations.

Self

10/10

Exceptional

14 Feb 2026

Samantha

I enjoyed the stay and the breakfast was good

8/10

Excellent

11 Feb 2026

Richelle

Good service

10/10

Exceptional

01 Feb 2026

Christine

The staff is wonderful

2/10

Poor

27 Jan 2026

Verified traveler

The manager is probably the rudest individual I have encountered in quite a while. Their idea of hospitality is one that visitors should know before booking this property! The management company that runs this property cares about nothing except profit. Stay clear of this property if you can.

Leisure Self

10/10

Exceptional

27 Jan 2026

Daniel

Best I ever had

Business

4/10

Poor

26 Jan 2026

Samantha

We found fleas in our room. We didn’t notice them right away. I was changing my son’s diaper and I noticed something landed on him and I smacked it off when it jumped again. Then I noticed another one on the bed. I thought it was an isolated incident but no. We were in for the night and were going to check out the next day so we didn’t bother to request another room. I found another flea in the living room and two more in the bathroom. Upon check out we let the staff know about the fleas, he didn’t seem surprised at all, and didn’t offer any apologies and said he would let housekeeping know so they can take care of it. We were in the king size room with the balcony, room was big and spacious but we would not stay here again.

Leisure Family_with_children

6/10

Pleasant

26 Jan 2026

Raj

Tired old property...not well maintained ir managed.
Guests leave their dirty laundry in halls and they usually are picked up by staff days later..
Breakfast is not for vegetarians and coffee was almist drinkable.
Kitchen facility was good, with very limited utensils.
Car Park was free and convinient for the airport

Business Partner

10/10

Exceptional

23 Jan 2026

Christine

Great staff clean room

2/10

Poor

15 Jan 2026

Mike

I wanted to leave no stars but that's not possible do not stay at this hotel for anything avoided all you can my truck got broken into in the parking lot they didn't even care somebody else had to call the police for me and the staff is nosy the rooms are outdated and barely clean all the rooms I've stayed and have ants the door knobs don't work sometimes there's ants and all the rooms I got the truth

Partner

8/10

Excellent

14 Jan 2026

Craig

As it is the least expensive hotel in the area, manage expectations and be flexible. It was a good value, excellent staff and close to where I needed to be.

The front desk staff was great every interaction. Decor is dated but reasonably good condition. One bedroom suite was a good size. The living room could use a table or 2. Kitchen had ample pans, glasses and dishware. The room smelled a little musty when I first entered, but just opened a window for a bit. Living room TV didn't work at first, but just a matter of plugging the HDMI cable back in.

Room door was a little tricky. I had to try the card key a few times before I got the green light. Then it took another few tries to figure out that you have to pull the lever up, not push it down.

Simple breakfast. Available items seemed to be more varied the earlier I got there. Maybe not kept adequately refilled. Small space with few tables. I ate standing up past 2 days

Business Self

8/10

Excellent

10 Jan 2026

TINA

Overall decent place to stay, can tell the property is aged but the rooms were clean enough and area is close to highways and decent distance from lots of restaurants. “Full kitchen” is quite a bit of a stretch but can make do with what’s there.

Self

10/10

Exceptional

10 Jan 2026

Sia

The kitchen was fully stocked

Leisure Family

10/10

Exceptional

10 Jan 2026

Sia

Friendly staff and the room was clean.

Leisure Family

10/10

Exceptional

07 Jan 2026

Brian

Awesome little kitchen! The location was perfect and the room was in excellent condition. I was able to be dropped off using public transportation bus 130b right in front of the hotel.

Self

2/10

Poor

02 Jan 2026

Gerardo

Breakfast was subpar and burnt

10/10

Exceptional

29 Dec 2025

Ceciley

The kitchen was mostly equipped for cooking. It would benefit from measuring spoons and cups and more utensils and s few oils and spices. Could also usd some storage containers and dish towels. Other than these extra things that would make it even better, it was equipped just fine and we were able to use the kitchen. I couldn’t tell if it wasx pet friendly or not.

Friends_and_family Friends

6/10

Pleasant

15 Dec 2025

ABHIJEET

We found ants in the room. The staff was good and accomodated our request to change the room. But the hotel is a old property and the breakfast is very basic. Seemed the breakfast wasn't replinished much.

8/10

Excellent

03 Dec 2025

Delio

Overall good!

8/10

Excellent

28 Nov 2025

Tessie

Rooms were good and clean. Convenient to places to shop and freeway.

10/10

Exceptional

28 Nov 2025

Em

The staff and the area is safe and clean

Leisure Family_with_children

6/10

Pleasant

22 Nov 2025

Zhiyu

Facility is out of date

2/10

Poor

19 Nov 2025

Timothy

A fire alarm for no reason went off in the middle of the night.

Business Self

4/10

Poor

19 Nov 2025

Emmanuel

Dirty, run down, I’ve have stayed there 3 times in the last 4 years and every time the fire alarm goes off. The couch has more stains than a casting couch. I’ll stay in my car next time.

Business Self

6/10

Pleasant

19 Nov 2025

Jimmy

The room still had the trash cans filled with trash from previous person who stayed there? Coffee maker was missing dromnthe room?

n bthe room? The coffee maker was missibg fromnthe room?

8/10

Excellent

18 Nov 2025

Mike

Clean rooms nice staff decent breakfast

Partner

6/10

Pleasant

18 Nov 2025

Mary

The room was fine except the air conditioner wouldn’t turn off or turn to heat. The refrigerator was loud.

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Samah

Good

Business_and_leisure Family_with_children

2/10

Poor

12 Nov 2025

Antonio

Rooms need complete update. Ants in the shower tub . Beware of this hotel if your looking for a clean and safe place for your family

8/10

Excellent

11 Nov 2025

patrick

Typical long stay hotel

10/10

Exceptional

10 Nov 2025

Jose

Everything was great, room, staff, I really enjoy staying here

Business

6/10

Pleasant

02 Nov 2025

Yong

Old

4/10

Poor

27 Oct 2025

Robert

Mattress was so old that I was rolling into the middle of the bed from either side. The couch was so old that the plastic cover on it was cracking. The bedroom didnt have its own A/C heater system. The patio couldn't be locked and it had dry rot on the patio floor making me almost fall through it. The carpet was dirty. The furniture was old.

Business Self

6/10

Pleasant

11 Oct 2025

Alfredo J

😳

8/10

Excellent

07 Oct 2025

Renell

Bedding was not comfortable mattress was to hard other then that hotel was decent.

Leisure Self

2/10

Poor

05 Oct 2025

Stephen

We used to stay at this hotel several years back. They had good service, full kitchen, and it was well maintained. We had opted for newer properties in recent years but chose them this time because we wanted the full kitchen.
We were very disappointed. Their silverware consisted of 3 spoons and 3 butter knives. No corkscrew for the wine, so I went downstairs to ask for one. The front desk clerk looked confused. He went in the back for a couple of minutes then returned and said 'we don't have those'. The hand lotion dispenser in the bathroom had soap in it. There was paper stuck to the desk. The security latch on the front door didn't work, which we didn't discover until we returned to our room late at night. Check out was at 12 per our confirmation, and when at 12 we still weren't quite ready, I called front desk and asked for extra time. The clerk said they could do it for an extra charge. I said, \"you can't even give us 30 minutes?\" He said, \"you're already an hour past checkout.\" When I told him my confirmation said 12, he replied, \"It used to be 12 and now it's 11.\"

Before putting them on blast I sent an email to the manager. No reply.

A week later I sent an email to their headquarters. No reply.

Now I know why my experience was so terrible. It starts at the top.

There is a Hilton Garden Inn across the parking lot, AC, Embassy Suites, Sonesta and others are really close by and are much better options.

Partner

6/10

Pleasant

04 Oct 2025

Alisa

The location was very industrial

4/10

Poor

04 Oct 2025

Madhu

Poor breakfast; no creamer for coffee

Business Self

6/10

Pleasant

03 Oct 2025

Darryl

Wet or moist carpeting and sofa. Maybe had leakage or a water spill?

Business

6/10

Pleasant

01 Oct 2025

Brian

Ok place to stay, Nothing around the immediate area, staff was sub par, breakfast served was terrible. C- Grade

Leisure Partner

8/10

Excellent

28 Sep 2025

John

Property is run down

Leisure Partner

8/10

Excellent

27 Sep 2025

Ly

Room was pretty worn out. Over due for an upgrade. Hand soap dispenser in the bathroom was depleted. Kitchen did not have any cooking utensils. Not enough plates for 2. Not enough drinking cups for 2. No toaster. No sponge for the sink. Outlets need to be updated. Table needs an extra chair. Tv was out dated. Could not set up our fire stick…. Overall the room and area was decently clean.

Business_and_leisure

8/10

Excellent

26 Sep 2025

Boguslawa

Friendly stuff members

Leisure Family

4/10

Poor

23 Sep 2025

Nakia

An overall below average experience. Poor breakfast items ( not enough food), and a lackluster choice of breakfast items. Hallways had dirty carpets. Rooms had no telephones for emergency call to the front desk. This place earned a solid \"D\" grade. Never again will I stay in this rundowned hotel.

2/10

Poor

16 Sep 2025

jackielou

not recommended

first of all service are not great! the room was really hot! i call the front desk to let them know that the ac is not working ! and front desk stating there's no maintenance and we have to wait before they come and fixed i even told them we cant even rest because its really hot ! then i call them and ask for extra towels and toilet paper nobody came we have to go down and get it ourself

Friends_and_family Family