Larkspur Landing Extended Stay South San Francisco

United States , San Francisco Area - CA
SOUTH SAN FRANCISCO , 690 Gateway Blvd
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100 reviews shown

6/10

Pleasant

08 Mar 2026

Kathleen

Room phone wasn’t working. We got to go down to the lobby for our needs. No toothbrush, they’re out of it. Other than these, everything is okay.

Family_with_children

2/10

Poor

20 Feb 2026

Jose

Furniture had holes in it. Bathtub drain was clogged. Bathtub was dirty. I put the maid request tag on the door. The room was not made up. Went to the front desk and was told that we had to let the front desk know if we wanted the room made up. Breakfast was omelet made with proceseed squate cheese. No potatoes, no creamer no milk. It was awful. I left 2 days early found other accommodations.

Self

10/10

Exceptional

14 Feb 2026

Samantha

I enjoyed the stay and the breakfast was good

8/10

Excellent

11 Feb 2026

Richelle

Good service

10/10

Exceptional

01 Feb 2026

Christine

The staff is wonderful

2/10

Poor

27 Jan 2026

Joyce

The manager is probably the rudest individual I have encountered in quite a while. Their idea of hospitality is one that visitors should know before booking this property! The management company that runs this property cares about nothing except profit. Stay clear of this property if you can.

Leisure Self

10/10

Exceptional

27 Jan 2026

Daniel

Best I ever had

Business

4/10

Poor

26 Jan 2026

Samantha

We found fleas in our room. We didn’t notice them right away. I was changing my son’s diaper and I noticed something landed on him and I smacked it off when it jumped again. Then I noticed another one on the bed. I thought it was an isolated incident but no. We were in for the night and were going to check out the next day so we didn’t bother to request another room. I found another flea in the living room and two more in the bathroom. Upon check out we let the staff know about the fleas, he didn’t seem surprised at all, and didn’t offer any apologies and said he would let housekeeping know so they can take care of it. We were in the king size room with the balcony, room was big and spacious but we would not stay here again.

Leisure Family_with_children

6/10

Pleasant

26 Jan 2026

Raj

Tired old property...not well maintained ir managed.
Guests leave their dirty laundry in halls and they usually are picked up by staff days later..
Breakfast is not for vegetarians and coffee was almist drinkable.
Kitchen facility was good, with very limited utensils.
Car Park was free and convinient for the airport

Business Partner

10/10

Exceptional

23 Jan 2026

Christine

Great staff clean room

2/10

Poor

15 Jan 2026

Mike

I wanted to leave no stars but that's not possible do not stay at this hotel for anything avoided all you can my truck got broken into in the parking lot they didn't even care somebody else had to call the police for me and the staff is nosy the rooms are outdated and barely clean all the rooms I've stayed and have ants the door knobs don't work sometimes there's ants and all the rooms I got the truth

Partner

8/10

Excellent

14 Jan 2026

Craig

As it is the least expensive hotel in the area, manage expectations and be flexible. It was a good value, excellent staff and close to where I needed to be.

The front desk staff was great every interaction. Decor is dated but reasonably good condition. One bedroom suite was a good size. The living room could use a table or 2. Kitchen had ample pans, glasses and dishware. The room smelled a little musty when I first entered, but just opened a window for a bit. Living room TV didn't work at first, but just a matter of plugging the HDMI cable back in.

Room door was a little tricky. I had to try the card key a few times before I got the green light. Then it took another few tries to figure out that you have to pull the lever up, not push it down.

Simple breakfast. Available items seemed to be more varied the earlier I got there. Maybe not kept adequately refilled. Small space with few tables. I ate standing up past 2 days

Business Self

8/10

Excellent

10 Jan 2026

TINA

Overall decent place to stay, can tell the property is aged but the rooms were clean enough and area is close to highways and decent distance from lots of restaurants. “Full kitchen” is quite a bit of a stretch but can make do with what’s there.

Self

10/10

Exceptional

10 Jan 2026

Sia

The kitchen was fully stocked

Leisure Family

10/10

Exceptional

10 Jan 2026

Sia

Friendly staff and the room was clean.

Leisure Family

10/10

Exceptional

07 Jan 2026

Brian

Awesome little kitchen! The location was perfect and the room was in excellent condition. I was able to be dropped off using public transportation bus 130b right in front of the hotel.

Self

2/10

Poor

02 Jan 2026

Gerardo

Breakfast was subpar and burnt

10/10

Exceptional

29 Dec 2025

Ceciley

The kitchen was mostly equipped for cooking. It would benefit from measuring spoons and cups and more utensils and s few oils and spices. Could also usd some storage containers and dish towels. Other than these extra things that would make it even better, it was equipped just fine and we were able to use the kitchen. I couldn’t tell if it wasx pet friendly or not.

Friends_and_family Friends

6/10

Pleasant

15 Dec 2025

ABHIJEET

We found ants in the room. The staff was good and accomodated our request to change the room. But the hotel is a old property and the breakfast is very basic. Seemed the breakfast wasn't replinished much.

8/10

Excellent

03 Dec 2025

Delio

Overall good!

8/10

Excellent

28 Nov 2025

Tessie

Rooms were good and clean. Convenient to places to shop and freeway.

10/10

Exceptional

28 Nov 2025

The staff and the area is safe and clean

Leisure Family_with_children

6/10

Pleasant

22 Nov 2025

Zhiyu

Facility is out of date

2/10

Poor

19 Nov 2025

Timothy

A fire alarm for no reason went off in the middle of the night.

Business Self

4/10

Poor

19 Nov 2025

Emmanuel

Dirty, run down, I’ve have stayed there 3 times in the last 4 years and every time the fire alarm goes off. The couch has more stains than a casting couch. I’ll stay in my car next time.

Business Self

6/10

Pleasant

19 Nov 2025

Jimmy

The room still had the trash cans filled with trash from previous person who stayed there? Coffee maker was missing dromnthe room?

n bthe room? The coffee maker was missibg fromnthe room?

8/10

Excellent

18 Nov 2025

Mike

Clean rooms nice staff decent breakfast

Partner

6/10

Pleasant

18 Nov 2025

Mary

The room was fine except the air conditioner wouldn’t turn off or turn to heat. The refrigerator was loud.

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Samah

Good

Business_and_leisure Family_with_children

2/10

Poor

12 Nov 2025

Antonio

Rooms need complete update. Ants in the shower tub . Beware of this hotel if your looking for a clean and safe place for your family

8/10

Excellent

11 Nov 2025

patrick

Typical long stay hotel

10/10

Exceptional

10 Nov 2025

Jose

Everything was great, room, staff, I really enjoy staying here

Business

6/10

Pleasant

02 Nov 2025

Yong

Old

4/10

Poor

27 Oct 2025

Robert

Mattress was so old that I was rolling into the middle of the bed from either side. The couch was so old that the plastic cover on it was cracking. The bedroom didnt have its own A/C heater system. The patio couldn't be locked and it had dry rot on the patio floor making me almost fall through it. The carpet was dirty. The furniture was old.

Business Self

6/10

Pleasant

11 Oct 2025

Alfredo J

😳

8/10

Excellent

07 Oct 2025

Renell

Bedding was not comfortable mattress was to hard other then that hotel was decent.

Leisure Self

2/10

Poor

05 Oct 2025

Stephen

We used to stay at this hotel several years back. They had good service, full kitchen, and it was well maintained. We had opted for newer properties in recent years but chose them this time because we wanted the full kitchen.
We were very disappointed. Their silverware consisted of 3 spoons and 3 butter knives. No corkscrew for the wine, so I went downstairs to ask for one. The front desk clerk looked confused. He went in the back for a couple of minutes then returned and said 'we don't have those'. The hand lotion dispenser in the bathroom had soap in it. There was paper stuck to the desk. The security latch on the front door didn't work, which we didn't discover until we returned to our room late at night. Check out was at 12 per our confirmation, and when at 12 we still weren't quite ready, I called front desk and asked for extra time. The clerk said they could do it for an extra charge. I said, \"you can't even give us 30 minutes?\" He said, \"you're already an hour past checkout.\" When I told him my confirmation said 12, he replied, \"It used to be 12 and now it's 11.\"

Before putting them on blast I sent an email to the manager. No reply.

A week later I sent an email to their headquarters. No reply.

Now I know why my experience was so terrible. It starts at the top.

There is a Hilton Garden Inn across the parking lot, AC, Embassy Suites, Sonesta and others are really close by and are much better options.

Partner

6/10

Pleasant

04 Oct 2025

Alisa

The location was very industrial

4/10

Poor

04 Oct 2025

Madhu

Poor breakfast; no creamer for coffee

Business Self

6/10

Pleasant

03 Oct 2025

Darryl

Wet or moist carpeting and sofa. Maybe had leakage or a water spill?

Business

6/10

Pleasant

01 Oct 2025

Brian

Ok place to stay, Nothing around the immediate area, staff was sub par, breakfast served was terrible. C- Grade

Leisure Partner

8/10

Excellent

28 Sep 2025

John

Property is run down

Leisure Partner

8/10

Excellent

27 Sep 2025

Room was pretty worn out. Over due for an upgrade. Hand soap dispenser in the bathroom was depleted. Kitchen did not have any cooking utensils. Not enough plates for 2. Not enough drinking cups for 2. No toaster. No sponge for the sink. Outlets need to be updated. Table needs an extra chair. Tv was out dated. Could not set up our fire stick…. Overall the room and area was decently clean.

Business_and_leisure

8/10

Excellent

26 Sep 2025

Boguslawa

Friendly stuff members

Leisure Family

4/10

Poor

23 Sep 2025

Nakia

An overall below average experience. Poor breakfast items ( not enough food), and a lackluster choice of breakfast items. Hallways had dirty carpets. Rooms had no telephones for emergency call to the front desk. This place earned a solid \"D\" grade. Never again will I stay in this rundowned hotel.

2/10

Poor

16 Sep 2025

jackielou

not recommended

first of all service are not great! the room was really hot! i call the front desk to let them know that the ac is not working ! and front desk stating there's no maintenance and we have to wait before they come and fixed i even told them we cant even rest because its really hot ! then i call them and ask for extra towels and toilet paper nobody came we have to go down and get it ourself

Friends_and_family Family

8/10

Excellent

15 Sep 2025

June

It wasn't bad.

Business

4/10

Poor

14 Sep 2025

SUSAN

Not able to get extra blankets delivered after giving front desk 12 hours to deliver them.
Breakfast does not compare to other hotels. Lacking fresh fruit , yogurts, etc

10/10

Exceptional

13 Sep 2025

frederic JOSE ROLAND

Good

6/10

Pleasant

10 Sep 2025

SUSAN

Carpets are dirty and worn out in places. No coffee maker in room upon arrival. No extra blankets in room. Little silverware not for two people. Did not eat breakfast because it wasn’t very appetizing.

8/10

Excellent

10 Sep 2025

Richard

The room was fine. Nothing spectacular luke previous Larkspur properties. There was a crowd outside the front door, pretty sketchy, many changing people. Clearly the property isn’t as maintained as other Larkspur locations. Definitely did NOT feel safe walking to my car alone.

4/10

Poor

06 Sep 2025

Eric

Poor air circulation due to non functioning air conditioning. Looks like the room was not properly cleaned and inspected when I checked in. No bathing soap had to call front desk.

Business Self

10/10

Exceptional

04 Sep 2025

Jose

Will stay again highly recommended

2/10

Poor

30 Aug 2025

Andre

When I first got there the female receptionist gave me a black garbage bag to get ice for ice but didn't know it until later someone took my Brand-new Tupperware box Hair in the shower stall in my studio suite Extremely Loud noise from upstairs and check out receptionist tells me I have to wait 8 to 12 business days to get my Security deposit back and gave me a blank receipt for payment

Leisure Self

2/10

Poor

24 Aug 2025

Maleena

I was excited for the apartment-style setup of the hotel room. But there was no hand soap in the bathroom. No body wash nor conditioner in the shower. The soap dispensers kept falling off the wall. To make it worse, the AC in my room was broken. The wall monitor for the AC was unable to turn on at all. I expected more basics.

Leisure Partner

6/10

Pleasant

21 Aug 2025

Ethan

Meh. The entire property (including my room) smelled like cigarettes and there was rarely anyone working the front desk.

10/10

Exceptional

09 Aug 2025

Joshua

Nice and chill

Leisure Self

10/10

Exceptional

02 Aug 2025

Julian

Staff

Business_and_leisure Self

10/10

Exceptional

02 Aug 2025

Andrew

Great \"budget\" hotel, like that I had a suite. No real complaints, just think the carpet should be updated.

4/10

Poor

20 Jul 2025

Renessa

Reservation issue.

Leisure Friends

10/10

Exceptional

19 Jul 2025

Liliana

The price

8/10

Excellent

17 Jul 2025

Claudia de la

Good

10/10

Exceptional

17 Jul 2025

Christopher

Amazing

Business Family

10/10

Exceptional

30 Jun 2025

Jose

Great experience staff very friendly bery clean rooms

Friends_and_family Family

6/10

Pleasant

25 Jun 2025

Tammy D

Over Charged and No One Response

The clerks came off as unconcerned when asked anything beyond extra towels. The breakfast was hit or miss. One day nothing much next day ok. But for the the 5 days we were there they never put out juice. First day egg potatoes and milk muffing/began only. I was charged for one of my rooms on the card I used to hold even after paying for all 5 rooms. The room was changed and cost decreased but my card still reflects the higher bill As of now I am still owed. back $300+ dollars. I requested correction for 2 says/left a message. No success. I called back when came home. Noone answers so I sent an email but still no one responded. Family keycards kept having to be replaced for not working and the lobby elevator button was very hard to work. Needed some replacement of carpet in a few areas. That being said hotel was clean the the grand suites were nice in size and the lobby was nice for us to gather. My biggest issue is I had to pay for everything when I got there and yet the amount wasn't corrected on after me being there for 5 days and everyone appeared clearly unconcerned or clueless

Friends_and_family Family

8/10

Excellent

22 Jun 2025

Jesus

It would be nice to know that there is a charge for parking in a vast lot that is shared by hotels and businesses. Not so much the money but the fact that is not stated when booking. Toilet was faulty with the water from tank running constantly. I advices the front desk clerk when I checked out.

Leisure Family

10/10

Exceptional

16 Jun 2025

Bianca

Best of the best,,
Thank you

Self

6/10

Pleasant

11 Jun 2025

Robert

Much of the carpets were dirty, door handles were hard to open. Service by employees was good.

Self

6/10

Pleasant

03 Jun 2025

Sharat

Check-in process was good. Noticed the toilet was not flushing and instead of sending someone to come take a look, receptionist left a plunger for us. Two days we were there, there was no coffee in the lobby. 2nd day I mentioned to another receptionist but didn't see her get up to fix the issue. There was no one in the lobby.

Partner

8/10

Excellent

27 May 2025

Daniel

It’s okay, I do agree to others that said, the hotel is quite outdated compared to the rest of the hotels nearby.

Business_and_leisure Partner

10/10

Exceptional

26 May 2025

Victor

Property was well maintained with comfortable beds.

Leisure Family

10/10

Exceptional

23 May 2025

Ralph

Customer service was great, room was clean, comfortable, and had everything we needed

Leisure Partner

6/10

Pleasant

21 May 2025

Nathaniel

Overall my stay was okay. The

8/10

Excellent

19 May 2025

Melanie

Average overall

Very comfortable rooms, I slept well. The breakfast was mediocre. The room was never cleaned, and we stayed 4 nights.

Partner

6/10

Pleasant

18 May 2025

William

Decent Stay Great Price

Stay was okay Didn’t Really see Front Desk Staff a lot but when I did they were Pleasant it was a great Value and would stay Again

Partner

6/10

Pleasant

18 May 2025

Summer

This place used to be so nice when it first opened years ago but all that same furniture is still there and old and falling apart. The phone had to buttons on it, the kitchen area is super ghetto now and nice

Leisure

8/10

Excellent

17 May 2025

Darren

Everything but the front desk

Everything was great except the front desk staff was never at the desk and you had to raise your voice to say hello in order to get someone to come help you

Partner

10/10

Exceptional

11 May 2025

Jeffrey

Loving life

Another private and quiet stay at the Larkspur Landing loving life

Self

10/10

Exceptional

06 May 2025

Jeffrey

Greatest

Grreat

Self

8/10

Excellent

06 May 2025

Jennifer

Would stay again.

Had some trouble with the keys but the person at the counter was very helpful and got us switched to a different room. Unfortunately that meant we went from a Murphy bed to a hide a bed for our third person which was not comfortable.

Friends_and_family Family

10/10

Exceptional

05 May 2025

Jeffrey

Refreshed.

My trip was refreshing

Self

4/10

Poor

04 May 2025

Niaz

It was a below average stay and there was no soap...

4/10

Poor

02 May 2025

clarisse L

This place could be great but the staff are not respectful and doesn’t take guests wants and needs to consideration

Business_and_leisure Family

4/10

Poor

01 May 2025

Hannah

Not great

4/10

Poor

20 Apr 2025

Danny

My first night was all right. The second day my bathroom and shower was plugged and I report it first thing in the morning.I came back to the hotel after 5 pm my room was not cleaned and the toilet and tub was still plugged and most of the employees can’t speak English only Spanish.

Family_with_children

8/10

Excellent

17 Apr 2025

Qin

please send me hotel invoice , thank you

10/10

Exceptional

07 Apr 2025

Omar

Our stay was amazing. Delicious free breakfast!

Leisure Family

6/10

Pleasant

28 Mar 2025

Mai

It was okay. Lady at the desk as not always present. Other guest and myself waited in the lobby several minutes and we can clearly hear her on the phone talking to someone. She never came out until someone yelled hello. We had a difficult time trying to open the door to our suite, the door opened up inside of door. The furniture needs an upgrade, you can tell how old it was from all the scratches and peeling paint. Overall, it was an okay stay.

Friends_and_family Family

4/10

Poor

12 Mar 2025

beverly

i stayed here for 10 days while i was attending a near by cooking school. i have stayed at larkspur landing multiple times when i have been taking classes. after i had moved all my stuff in (no help with luggage, not a luggage cart in sight), i discovered that the electronic lock on my door demagnatized my key after every use. when i asked the front desk to repair the lock--their suggestion was to move rooms. this hotel advertises kitchenettes, since i was here 10 days, i hoped to cook most of my meals in my room. the microwave worked, but the pots had no lids. they did not seem to be even of dollar store quality. the carpet is worn in multiple places. i realized there is a decorating style of shabby chic, but this was just shabby. i will continue to take my cooking classes, fortunately, there are newer hotels on the same street as larkspur landing and i will be giving them a try; there is no way they could provide less service than i received on my last stay.

Business Self

10/10

Exceptional

05 Mar 2025

Saila

Great

6/10

Pleasant

03 Mar 2025

Tracy Joel

The room was supposed to be a queen so we were surprised to see a double bed. One fork, one bowl, one towel…. It was ridiculous.

Leisure

10/10

Exceptional

24 Feb 2025

Jose

Great time at this place

6/10

Pleasant

22 Feb 2025

Anna

Staff was very friendly and helpful but had to ask to change rooms several times. One room heater/ac unit didn’t work. Another room was missing the latch lock. I cut my finger inadvertently and found sharp shards of metal were sticking out of where the lock was supposed to be. We finally got into a decent room. But was disappointed by all of the hassle.

Business_and_leisure Partner

10/10

Exceptional

21 Feb 2025

Serg

I loved the room and the property. Front desk staff were awesome and the cleaning staff amazing. I will return! Thank you.

Business_and_leisure Partner

10/10

Exceptional

18 Feb 2025

William

Nice property for the most part. A little noisy from the other suites above and beside with kids bumping around etc but I think this is typical for the construction of these hotels. Staff was nice.

8/10

Excellent

03 Feb 2025

Sunny Kinchung

Nice staff, quiet room.

Business

8/10

Excellent

02 Feb 2025

Kelby

Would stay there again!

Hotel was ok. You pay what you get for. Everything was great. Can't complain.

Partner

8/10

Excellent

01 Feb 2025

simon

The breakfast was very poor. When I was in the room around7:05 am, all foods had gone but it is no service to refill. When I left around 8:00 am, there just have some services to come to refill it. It is very poor service for this hotel. I will not come again.

Leisure Family

8/10

Excellent

30 Jan 2025

Kathy

Fridge too noisy

Quick overnight stay near airport. Refrigerator too noisy so we turned it off. Then much quieter.

Partner

10/10

Exceptional

29 Jan 2025

Patricia

I will be back. The stay was fantastic. I work down there so I travel every other week. This will
Be my go
To I felt safe it was quiet and easy access to work.

Business