Name: Hyatt Regency San Francisco Airport
Address: 1333 Bayshore Highway, Burlingame, 94010, US

10/10

Exceptional

15 Jul 2026

William MacNeil

Comfortable and convinient.

Self

8/10

Excellent

14 Jul 2026

russell

It's fine for a place to crash. I wasn't feeling up to driving home to Sacramento after a really late return flight, so I booked a room. The bed was decent and it was quiet enough to get good rest. If your looking for a destination hotel, this isn't it in my opinion. I'll book here again, instead of using the hotel inside SFO, which is almost twice as expensive.

Self

10/10

Exceptional

14 Jul 2026

Benjamin

Be patient. The airport pick up every 15 minutes took 25 minutes, but they got there.

Partner

10/10

Exceptional

13 Jul 2026

Chris

Clean room with a comfortable bed. Staff was nice.

10/10

Exceptional

12 Jul 2026

Kevin

I would say everything was great. I wish it had an indoor pool as well not just outside.. also really wish there was a lot more options for the breakfast maybe a free complementary breakfast for adults too.

Family_with_children

6/10

Pleasant

12 Jul 2026

Sonia

Check in was great. Friendly staff. Beautiful view from my room. There was a wedding party happening and it was LOUD through late into the night.

I was woken up many times by loud people walking by from the party. I tried calling the front desk, but it was an automated answer.

The shower was dirty. Hair all over the shower wall. The water never got hot.

One good thing was the airport shuttle. It made getting the airport easy.

Self

10/10

Exceptional

09 Jul 2026

Cheryl

Great amenities: view, free airport shuttle, restaurant and Bar on site.

Family_with_children

8/10

Excellent

07 Jul 2026

Cheng Kuo

Good

Family

10/10

Exceptional

07 Jul 2026

Miguel

great service and food, convenient parking and shuttle to airport

Family

10/10

Exceptional

06 Jul 2026

Gretchen

Nice rooms. Comfortable. Hot tub was out of order the entire stay. Super close to the airport. Easy for Ubber drivers to find. Restaurant food was good. You can also walk to Max's down the street which was yummy! Speedy frequent shuttle bus to airport driven by super great drivers. Best part of this hotel... The STAFF. So nice and helpful! I can not say enough about how great the staff there is.

Family

6/10

Pleasant

05 Jul 2026

Jeffrey

We enjoyed the breakfast and dinner from the dinning rooms menu. The staff was excellent in taking care of our needs. Thank-you

Partner

10/10

Exceptional

03 Jul 2026

Heriberto

Location

Family_with_children

6/10

Pleasant

01 Jul 2026

Soyoung

This hotel is ok. The check in reception weren’t too friendly, just doing their jobs. Also no buffet breakfast available like they advertised. The restaurant was open but in my opinion, overpriced but there’s no other restaurants near by without a car.

10/10

Exceptional

01 Jul 2026

Lisa

Room was very clean and comfortable. Staff is friendly and attentive. Would stay here again

Partner

10/10

Exceptional

01 Jul 2026

Courtney

Great property, amazing staff who were very welcoming and accommodating. The breakfast was great too.

10/10

Exceptional

30 Jun 2026

Sharon

Room was great, pool was great, very helpful staff

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Charla

Room was clean, beds very comfortable

Friends

10/10

Exceptional

29 Jun 2026

Maris

Staff were extremely helpful and nice. Hotel was clean and conveniently located for a morning flight out of SFO. Great breakfast omelette, cappuccino and croissant.

Partner

8/10

Excellent

28 Jun 2026

sudhir

Hotel was clean and nice. All the facilities were good. Breakfast is average.

Family_with_children

10/10

Exceptional

28 Jun 2026

Karen

Clean room

Friends

10/10

Exceptional

27 Jun 2026

Fatou

Nice hotel with great service.
We stayed one night at the Hyatt as we needed a hotel near the SF airport for an early flight the next day. We had dinner at the hotel restaurant and the service was excellent. Our room was clean and beds were comfortable .We needed extra towels for our kids, which were sent to our room within minutes. The hotel provides a shuttle service to the airport, which is very convenient.

Family_with_children

8/10

Excellent

26 Jun 2026

woosuk

overall very good

6/10

Pleasant

26 Jun 2026

Majed

Thanks

Family

10/10

Exceptional

25 Jun 2026

Mike

We were very pleased. Got in very late and front desk was great. Excellent breakfast. Wonderful check out experience.

Partner

10/10

Exceptional

25 Jun 2026

Samantha

The hotel is very comfortable, the rooms are clean, there are many spaces to work and hang out around the property. I spent a lot of time at the pool, unfortunately the hot tub was not working during my stay. We had breakfast most mornings and there were good options on the menu and the buffet.

Staff are exceptional, extremely kind and helpful. We really appreciated how helpful and friendly everyone was, it definitely made the stay that much better.

Partner

10/10

Exceptional

25 Jun 2026

JAMES

Shuttle was convenient.

Self

4/10

Poor

24 Jun 2026

Albert

We checked in to the SFO Hyatt Regency because we had an early flight. Everything was fine. We had planned to turn in early. However, at 9 pm, we heard someone vacuuming the hallway outside our door! I opened the door to find two housekeepers outside-one vacuuming, the other cleaning the opposite room. All the while, they were talking fairly loudly. The housekeeper who was vacuuming apologized, but the other just shrugged it off.

As many patrons are arriving or leaving at odd hours, this kind of noise is unacceptable outside of normal working hours. When we reported this issue to the front desk at check-out, they were flabbergasted!

Also, the breakfast buffet at the hotel was $39/person---we ate at the airport.

Partner

8/10

Excellent

23 Jun 2026

Andrei

We are local residents and booked this hotel primarily to use the Topgolf Swing Suite. Unfortunately, we received conflicting information about its availability. In the evening, we were told it was closed, but the next morning we were informed that it only operates in the evenings. Since this was one of the main reasons for our stay, it was disappointing.

The room itself was clean and comfortable, and the staff were generally friendly. However, there was only one set of towels in the room despite multiple guests on the reservation, which was inconvenient.

Another downside was the expensive parking fee.

Overall, we had a pleasant stay, but clearer communication regarding the Swing Suite and better attention to room preparation would have improved our experience.

Family_with_children

10/10

Exceptional

21 Jun 2026

Nicholas

The hotel room was very clean and the staff were really helpful with everything.Also, it’s in such a great location and the shuttle was on time with the schedule to and from the airport.

Family

10/10

Exceptional

20 Jun 2026

Brian

Wonderful heated pool and hot tub. Large property with lots of food and stores within 2 miles.

10/10

Exceptional

19 Jun 2026

LEO

Great 👍 only issue was the parking, expensive and cards didn’t work to get out at all even after getting new ones, but besides that it was great

Partner

10/10

Exceptional

16 Jun 2026

Paul

Clean room. Good staff.

8/10

Excellent

14 Jun 2026

Carlos

I liked the location and the 24hr transfer to the airport. My room needed some fixing up and refurbishing.

Self

10/10

Exceptional

12 Jun 2026

Ralph

Wonderful. Would stay again.

Partner

8/10

Excellent

12 Jun 2026

Brian

The Hotel is lovely, however when we arrived there were not enough check in attendants, so it took longer than expected. The room was very clean and the view was as promised. It was a little pricey but all in all a good experience.

8/10

Excellent

10 Jun 2026

Kent

Wont stay here again. Parking $50 for a mid-peninsula hotel w plenty of space. Several other nice hotels in area that dont charge foe parking. Then my room was a 5 min walk from the elevator- poor layout. And lastly, nickel and diming - i had an amazon package sent there amd they charged me $4 for that delivery- i rarely do that so I don't know if a fee is standard.

Self

6/10

Pleasant

10 Jun 2026

Dave

Shuttle service from SFO very late, got off to a bad start.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

radia

Great room and great staff!

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Brian

Very clean. Staff was very friendly. Will definitely stay here again

Partner

10/10

Exceptional

04 Jun 2026

Diane

This is a lovely property with a bright atrium. The restaurant service and food was exemplary. I would order the Papardelle again. It seems to be a favorite among airline crews which is supports my great impression of this property. Also the mattress was the best of our two week trip.

Partner

2/10

Poor

03 Jun 2026

nick

The beds are terrible , paid for a queen bed and got a double

Family_with_children

10/10

Exceptional

03 Jun 2026

Lina

I love the Burlingame Hyatt. Been staying here for 10+ years and it’s only gotten better on every stay. Their 3 sixty Bar/bistro is amazing as well.

Partner

10/10

Exceptional

02 Jun 2026

Kenneth

After arriving from Australia
Being pickup from the airport, checking in was a breeze, big beds were so comfy
Definitely will be staying again

Self

8/10

Excellent

01 Jun 2026

Ryan

👌

Family

10/10

Exceptional

28 May 2026

Dawn

The amenities and professionalism of the staff was excellent!

Self

8/10

Excellent

27 May 2026

Louisa

The rooms are not new but they were able to give me a room near the elevator, which is a plus. Parking is not free, but you can ask for a discounted rate.

Self

10/10

Exceptional

27 May 2026

Vitalii

Good

8/10

Excellent

26 May 2026

Wayne

Staff was outstanding. Room was clean and comfortable. Decor and furniture a bit beat up and tired.

Family

10/10

Exceptional

24 May 2026

Victoria

The room clean, and when we had an issue with the room, they quickly resolved it by rerooming us.And it was so fast customer service was great

Partner

8/10

Excellent

24 May 2026

Jennifer

Nice and clean room close to the airport with convenient airport shuttles that run every 15 minutes.

We experienced an issue with the air system which made a loud and startling noise every time it kicked on. I have already heard from the hotel via email regarding this concern.

Family

10/10

Exceptional

23 May 2026

Matthew

This hotel has a relatively unique central atrium that makes staying at it a memorable. The restaurant and lounge feel like being out in a village square and not inside a building.

10/10

Exceptional

22 May 2026

Virginia

Staff was more than accommodating and helpful. Definitely will stay there again

Self

6/10

Pleasant

21 May 2026

Auli

My stay was Ok, reception and hotel shuttle were both excellent. I do think this property is in need of a facelift, starting to look a little tired. The service at the bar/restaurant was very slow and inattentive. The server was courteous and it seemed like there was enough staff but it was very slow. The pool are is drab without any service and the pool is quite small. It was Ok, certainly not on top of my list.

Self

10/10

Exceptional

19 May 2026

Kirsten

No room service but can take downstairs restaurant to go

Self

10/10

Exceptional

15 May 2026

Noah

Property was clean and staff were amazing. Will stay here again if I need to.

10/10

Exceptional

14 May 2026

Vanessa

Staff were super helpful, check in was fast and informative and it is in a safe area. The hotel rooms are a little dated, but they are clean. The power oulets weren’t working well in my room or my sisters room. I’m not sure if it was an isolated issue, but before you buy a new curling iron or charger, try a couple more outlets. Overall a good 3 day stay.

Friends_and_family Family

2/10

Poor

13 May 2026

Louis

My room was a strange corner room extremely far from the elevator. The reason I will never stay there again is for the unusually weak shower, so weak I thought it was a joke. You cannot wash your hair

Self

10/10

Exceptional

12 May 2026

Sushminder

Loved the night staff. She was really good and sweet help me upgrade gave me good prices and was sweet. Breakfast was okay need more options.

Friends_and_family Family

8/10

Excellent

11 May 2026

Mary

Good overnight with a delayed flight. Property is very big. But service is good.

Self

8/10

Excellent

10 May 2026

Briana

Everything was good.

Friends

10/10

Exceptional

09 May 2026

Julie

Room was clean, staff was super friendly especially after a late arrival, and airport transportation was convenient.

Family

10/10

Exceptional

03 May 2026

Tiara

Friendly staff. Clean rooms and environment.

10/10

Exceptional

02 May 2026

Michelle

Great location right off the freeway.

Business

10/10

Exceptional

01 May 2026

Eugene

Nice clean room. The Airport shuttle was on time and the driver was helpful and friendly.
thanks again

Family

2/10

Poor

28 Apr 2026

MAY-KO

First time staying at this hotel experience was terrible definitely will not be returning. Customer service was also unbelievable poor and issue not resolved because my stay was booked with a third party. Not asking for a refund but accommodation was really bad for the price I paid for.

Business

10/10

Exceptional

26 Apr 2026

Marc

Top notch business hotel located right at SFO. Comfortable and great looking room, and good food at the casual restaurant. On point in every way.

Self

10/10

Exceptional

24 Apr 2026

Sarah

A friend and I booked a room here because we both had very early morning flights. The room was nice, the shuttles ran frequently, and the meal we had was excellent the night before our flights!

Friends

10/10

Exceptional

24 Apr 2026

HANKYUL

Nice location. Clean room.

Business

8/10

Excellent

22 Apr 2026

Chelsea

Check in staff was very helpful - explaining parking, tips to drop our car at the airport, etc. We had the option of a room close to or away from the elevators and we got placed right near them. They were noisy, as are the auto close doors to the rooms, so I recommend white noise. It's a bit of a haul from the entrance to the elevators, but all in all was a great place to spend the night and take the free shuttle to SFO.

8/10

Excellent

20 Apr 2026

carrie

Rooms were a little worn down- staff very nice.

Self

10/10

Exceptional

19 Apr 2026

Kimberly

It is a good hotel w great staff but the really need an update. The rooms have no ventilation so they are musty. Otherwise it’s comfortable and great for large events

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Nina

it's a big property and we had to walk a ways to get to our
room. Since we're in our 80's a room closer to the elevator
would have been appreciated rather than the distant room
we were given.

8/10

Excellent

16 Apr 2026

Allison

The room was somewhat clean. The carpet made a plastic noise when you stepped on it and there were smudges and hairs throughout. The staff, however, were excellent and kind.

8/10

Excellent

12 Apr 2026

Melinda

The rooms were not too dated but the vacuuming and dusting around vents, etc could be improved--it was a bit less clean than your average hotel but the bathroom was 100% which is the most important thing. The main issue is they charge a \"destination fee\" and the explanation card lists \"destination fee\"amenities include a 15% discount on food. However, they don't add it automatically--even when the food is charged to the room--and when I asked for my final bill to be adjusted they initially said I had to show the card while dining (not true; and this condition is not listed on the amenities card). After mentioning this term was not listed on the card they applied the discount to the bill.

10/10

Exceptional

12 Apr 2026

Donald

Clean room, nice hotel

Self

8/10

Excellent

09 Apr 2026

Kim

Check in staff was ok but the rest of the staff was great. Appreciate the shuttle to and from airport

Partner

10/10

Exceptional

09 Apr 2026

Chanel

Beautiful nice clean loved it

10/10

Exceptional

06 Apr 2026

Chanel

It’s one of the best hotel for the price. It’s excellent great price but you get much more than you pay. Love that I will stay again for sure.
And the reception great people working very helpful

Partner

8/10

Excellent

06 Apr 2026

Asif

Close to airport
Nice clean rooms
Busy

Family

8/10

Excellent

03 Apr 2026

richard

Room needs a bit of work like the doors.

Business

10/10

Exceptional

28 Mar 2026

Judy Faith

Clean property and close to airport with

10/10

Exceptional

24 Mar 2026

Donald

Nice room, excellent restaurant.

Self

6/10

Pleasant

23 Mar 2026

Jeri

Second day we left our room at 10:00 am, verifying the privacy sign was not on our door when we left. Returned at 5:15pm ( no privacy sign on door) to find room hadn’t been cleaned, no towels. We called guest services, front desk, operator with repeated no answer. Finally called room service and the woman who answered said the staff told her there was a privacy sign on the door. She blatantly called us liars and said that we “may get service sometime tonight.”
Very disrespectful. I have never been accused of lying by a hotel employee! I will never stay here or recommend this hotel.

Partner

10/10

Exceptional

22 Mar 2026

Laarni

Everything is excellent. Especially George at the front desk who helped us a lot. He’s super nice.

Family_with_children

10/10

Exceptional

22 Mar 2026

Sunny

The staff is exceptional! I left some essential medication’s in the refrigerator and the staff went out of their way to have them shipped expedited to me. I was so impressed with their compassion! Thank you Pritava and Anna!

Partner

8/10

Excellent

22 Mar 2026

Romoanetia

We were here for a convention, the hotel was very clean.the rooms were clean and comfy although it can be loud at night. There is a fully functional gym that worked perfectly. A beautiful pool and easy parking.

Family_with_children

6/10

Pleasant

22 Mar 2026

Helen

Huge hotel - room was a bit rough - bathroom door looked like someone had tried to break in…. Didn’t smell
Particularly clean - our stay was brief - but location is pretty convenient

Friends

10/10

Exceptional

18 Mar 2026

Elizabeth

I had a wonderful stay at the Hyatt.. quiet.. clean.. updated with excellent guest services.
The restaurant and coffee bar are exceptional!!
House keeping Ms. Terry was so amazing and thorough.. cant wait to come back

10/10

Exceptional

01 Mar 2026

Ireland

The workers were very professional and friendly. The front desk, housekeepers and the servers at the buffet were awesome. I really enjoyed my weekend there.

Family

10/10

Exceptional

26 Feb 2026

W. B.

Friendly staff and luxurious room. Perfect after traveling internationally. Had a layover for a connecting domestic flight and the shuttle was handy. Clean, comfortable and quiet. Did not hear anything from our room. Had a nice breakfast prior to leaving. Highly recommend.

8/10

Excellent

16 Feb 2026

Lauren

The pros:
-Checkin staff was very helpful
-Room and hotel were clean and comfortable. Great atrium area where we could eat in
The cons:
-Curtains in our room were broken, so we couldn't darken the room at night. Once we put enough force to get the curtains down, they wouldn't go up, so we couldn't get light during the day
-Thin walls- could hear the TV all night from the room next door.
-Pool and gym regularly out of towels. asked them to replenish and they said they couldn't, because they were all in the wash. So our kids would just have to walk dripping from the pool back up to the room.

10/10

Exceptional

16 Feb 2026

Jon

first class as always at Hyatt Regency

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Dieuthao

Clean and good shutter

8/10

Excellent

15 Feb 2026

MARTI

The housekeeping staff was very friendly. Good room size and shower.

Business_and_leisure Family_with_children

10/10

Exceptional

15 Feb 2026

Stephanie

Room perfect

Leisure Self

10/10

Exceptional

11 Feb 2026

Andrew

Pleasant staff, clean room.

6/10

Pleasant

10 Feb 2026

CHUTONG

Staff was friendly, but the checking line signs were clear enough, so that there was an idot white male accusing I had cut the line. The front desk lady nicely told him to back off, but still signs should help in this case.
Moreover there was mold in the sprinkler and bathroom.

Business_and_leisure Self

10/10

Exceptional

05 Feb 2026

Digvijay

Awesome

8/10

Excellent

04 Feb 2026

Ryan

Staff

10/10