Homewood Suites by Hilton Belmont

United States , San Francisco Area - CA
Belmont, 1201 Shoreway Rd
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100 reviews shown

8/10

Excellent

15 Mar 2026

rhea

Nice stay. Good breakfast.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Jordan David

Staff was courteous and very helpful. Great location.

Partner

8/10

Excellent

22 Feb 2026

Ryan

The room was great: close to venue, kitchen amenities, clean rooms, free breakfast, and very comfy bed - slept great. Lots of room for a family of four. Indoor pool is very nice, with an outside seating with BBQ area. Also had a fire pit to hang out and keep warm.

Cons: TV did not work in the living room and there wasn’t any knobs for the stovetop.

6/10

Pleasant

17 Feb 2026

Sergio

The hotel was nicely decorated but the maintenance and housekeeping seemed like it was neglected. The carpet in the hallways is absolutely disgusting like they have never been cleaned. The elevators had a musty order and the pool almost never had any towels available. We called the front desk numerous times to ask for fresh towels and toilet paper but no one answered. I finally went down to the desk to ask and someone finally brought some about 30 minutes later.

I do appreciate the convenience of having a kitchen with a full sized refrigerator. The room itself has a nice layout with a modern feel to it. Although our shampoo/ conditioner/ lotion bottles were practically empty.

The breakfast buffet was ok, except the staff seems to have a hard time keeping it stocked. There is no way to wipe down tables yourself after someone eats there so we ate on sticky tables. The garbage cans were overflowing in the buffet area, it seems very poorly managed.

They charge $20 for parking per day but there aren’t enough spaces available so we had to park on the street a few times even though we were charged. I think hotels charging for parking is a crime and the hotel industry should be ashamed of themselves. It’s just a cash grab for them

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Johni

Room was clean, bed n pillows comfortable. Breakfast was great!

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Giovanni

staff was great and room was clean

2/10

Poor

26 Jan 2026

Pedro

Hotel was great. Lady at check in was horrible rude and insulting. Won’t ever stay here again and will not recommend anyone to stay here.

Leisure Family_with_children

8/10

Excellent

25 Jan 2026

PAMELA

Bedroom is very spacious; clean

Business Self

10/10

Exceptional

23 Jan 2026

rhea

Clean, good breakfast, nice staff

10/10

Exceptional

22 Jan 2026

WOOJIN

Good

Business Self

10/10

Exceptional

09 Jan 2026

Catherine

Comfortable stay, clean and safe. Unfortunately there was no Wi-Fi and no one to help us get connected.

Friends_and_family Family

2/10

Poor

05 Jan 2026

Luz

From the outside it looks beautiful however once in the room there was much that needed to be worked on. Cabinets had stains. Dishes were dirty in the shelves. Stains were left on the walls. It felt as if they didn’t properly clean the room before we checked in. This was to be expected as they didn’t have a room available for us when we got there. They had to call someone to come and clean one fast even thought we had booked weeks in advance. Altogether I won’t be coming back to stay at this specific hotel.

Leisure Family

6/10

Pleasant

30 Dec 2025

Nhia

We stayed for one night. The exterior of the hotel was very nice. The lobby was also very welcoming. Our room was not ready at check in time so we had to come back in a couple hours for check in. Honestly, disappointed in the hotel. There was four of us but we were only given 1 bath towel. We went to ask for more towels and was only given 2 more. The room should have been stocked with towels since they asked us to come back for check in. For one night, it was doable but I wouldn't stay for a week. The rooms had a lot of wear and tear. The carpets need a really good carpet cleaning, both in the rooms and in the hallway. Visible dirt and mud observed on the carpets. Breakfast was decent. Be prepared to pay for parking. Parking spots were tight and compact.

Business_and_leisure Family

2/10

Poor

04 Dec 2025

Weini

Didn’t stay however you both me 1000 dollars

10/10

Exceptional

02 Dec 2025

Joy

The room

Leisure Family

10/10

Exceptional

20 Nov 2025

Eliana

Was so good Jenny was so nice

6/10

Pleasant

16 Nov 2025

Teraesha

The room and hotel was super clean which was nice we had a 1 bedroom king suite. Unfortunately our ceiling light and tv in the bedroom didn’t work. The other room tv worked when we called the desk they said there was no maintenance. The pool and hot tub were very clean. Hot tub wouldn’t turn on the first day but worked the second. We also phoned the front desk for more towels were told to come to the front desk and I did immediately and no one was there I waited for 15 minutes went back to the room tried calling the front desk again and wasn’t answered for the remainder of the night.

Leisure Family_with_children

8/10

Excellent

28 Oct 2025

Aimee

Quiet, convenient.

Friends_and_family Family

8/10

Excellent

21 Oct 2025

george

We have stayed here a number of times and are generally pleased. The parking fee is exorbitant.

Leisure Pet

6/10

Pleasant

20 Oct 2025

Nina

The room was clean. The kitchen had necessary items stocked. The toilet in our room was had low water pressure in the tank so the toilet would not move waste. I called the front desk twice. No maintenance on duty. Check out is in an hour and a half. We can't flush the waste from the toilet. Were using the bathroom over waste.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Kurt

This property was perfect for our family of 6! The rooms were spacious with a fully stocked kitcken. It was quiet, safe and great. The breakfast in the morning was also really good.

Leisure Family

10/10

Exceptional

13 Oct 2025

Tong

Nice place. Friendly staff and roomy rooms.

Friends_and_family Family

2/10

Poor

12 Oct 2025

Daniel

I booked a 2-bed room at Homewood Suites Belmont, CA for $166, but the stay was completely unacceptable. When I checked in, the air conditioning didn’t work, and the room temperature was 86°F, unsafe and impossible to stay in. Staff came to look at it but couldn’t fix the issue. I had 3 young kids with me.

They then offered to move me to a one-bed room, even though I specifically booked and paid for a two-bed room. Despite the downgrade, they refused to adjust the price or issue a refund. This was not my fault, yet I was expected to settle for less than what I reserved.

I’m extremely disappointed with how this was handled. The lack of accountability and unwillingness to make things right reflects poorly on Hilton’s standards. I would not recommend this location unless management seriously improves its customer service and maintenance.

Friends_and_family Family

6/10

Pleasant

08 Oct 2025

Gloria

The receptionist wasn't having a good day, we waited one hour and 30 min to be check in, and they have rooms available, they want us to pay early check in fee, even asking 30 min before she didn't want to, probably not coming back.

Leisure Family_with_children

8/10

Excellent

05 Oct 2025

Aleksandra

Our second time there. We will be coming back. Our kids love the pool and hot tub. Great option for families needing separate bedroom for parents and kids can sleep in the living room.

Leisure Family_with_children

10/10

Exceptional

23 Sep 2025

Ruth

A Pleasant Stay with a Standout Breakfast

I really enjoyed my stay at this hotel! By far, the highlight was the breakfast. Unlike most places that offer just a continental or pre-packaged breakfast, this hotel had some unique options. They served carnitas tacos with your choice of red or green salsa, and the next day they had tinga. The tortillas were flour and served cold, so we used the rotating toaster to warm them up. They weren’t restaurant-quality or fully authentic, but they were tasty and a welcome change from the usual breakfast fare. They also offered the usual breakfast staples like eggs, potatoes, and more.

The service was good overall, with friendly staff, though there was one person who didn’t seem too thrilled to answer questions. The lobby was clean and inviting, and the parking area felt very secure and well-lit. The rooms seemed modern; I did notice some minor discoloration/rust around the bathroom door, but it wasn’t a deal breaker for me. The shower had excellent water pressure, though there was no tub.

Overall, we enjoyed our stay and would probably return. I’d also recommend this hotel to friends and family.

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Brett

Not their fault, but the road heading towards the hotel was very rough.

Leisure Partner

6/10

Pleasant

19 Sep 2025

Jennifer

The hotel’s interior and exterior were spotless. While some staff members were friendly, others were not. Our room was clean, but we faced an issue with the toilet flushing. The parking lot is extremely limited, making it challenging to find a spot, especially if you arrive late at night. Considering this inconvenience, they shouldn’t charge 20.00 per night for parking. They also have an indoor pool that’s separate from the building. Unfortunately, the 2 days we went to the pool all the towels in the pool area were used, so my husband had to request clean ones from the front desk, which he had to go get himself. Despite these minor inconveniences, we had a great time sightseeing.

Leisure Family

6/10

Pleasant

14 Sep 2025

Stanley

decaying

Carpets in room and hallways are filthy and are the way we judge the cleanliness and condition of the hotel. Needs refurbishing.

Partner

8/10

Excellent

03 Sep 2025

sushma

Its good overall

Business_and_leisure Family_with_children

8/10

Excellent

02 Sep 2025

ISABEL

Heated pool, varied breakfast, friendly personal.

Leisure Family_with_children

10/10

Exceptional

30 Aug 2025

Tia

Clean spacious room. Quality guest service. Convenient location.

Friends_and_family Family

8/10

Excellent

27 Aug 2025

Sushma

Overall it is good. But they should have mention that paid parking instead of parking available.

Business_and_leisure Family_with_children

10/10

Exceptional

23 Aug 2025

David

Clean and feindly

Clean and friendly. Great stay.

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Sheba Marie

Room was clean, staff very nice. Breakfast was a plus

Business_and_leisure Family

10/10

Exceptional

10 Aug 2025

Fernando

We will definitely stay here again, perfect hotel all around!!

Leisure Family_with_children

10/10

Exceptional

05 Aug 2025

Chaonan

Not bad for short stay

Business Partner

8/10

Excellent

04 Aug 2025

Rochelle

Overall our stay was good. The pool needs a little bit more old. There were no towels available in the pool. Furnitures are in disarray.

Leisure Family

10/10

Exceptional

04 Aug 2025

Sandra

Front desk lady so nice!

6/10

Pleasant

03 Aug 2025

Roberto

The room was not thoroughly cleaned. Crumbs are seen on the couch. Bathroom shower has weak water pressure.

Leisure Family_with_children

10/10

Exceptional

02 Aug 2025

Jorge

Nice

10/10

Exceptional

16 Jul 2025

Jennifer

We loved our stay. Breakfast was great and staff are nice. Easy access for pet relief areas too. There’s a nearby walking trail that our family enjoyed with our dog. We definitely would love to stay here again!

Leisure Family_with_children

10/10

Exceptional

13 Jul 2025

Vineeta

Very clean and well maintained. Good breakfast choices

Leisure Family

8/10

Excellent

29 Jun 2025

Jose

Convenient location and close to the airport.

Business_and_leisure Family

10/10

Exceptional

18 Jun 2025

Cathy

Great location, Nice hotel, Staff is very friendly and nice

Business_and_leisure Family_with_children

10/10

Exceptional

11 Jun 2025

Hannah

The room was super clean, updated, had everything we needed for my family of 6.

Leisure Family_with_children

8/10

Excellent

10 Jun 2025

Sandy

There was long period that no one was at the front desk. We wanted to purchase beverages from the convenience area next to the front desk, but no one was around.

Leisure Family

6/10

Pleasant

05 Jun 2025

Michael

Well, I was blind-sided by the $20/night parking fee. I MIGHT pay for parking … IF the thermostats worked, microwave oven screen worked, all wall outlets worked, ice machine on my floor worked, hall carpets were cleaned, room service did more than empty the trash twice when asked (in 6 entire days!), breakfast food wasn’t of the cheapest variety, doggie poop area was cleaned up, housekeeping didn’t go home at 4:00 p.m, manager’s appreciation snacks weren’t just on Wednesdays, there was a doorman or concierge to help load/unload your car, fast internet wasn’t an extra charge, getting late check-out didn’t cost $50, they replaced the coffee pods in my room even once, the kitchen had even one sharp or serrated knife, the empty shampoo and conditioner bottles in my bathroom weren’t glued to the shower wall, there was a bottle or two of water in the room when I arrived, and there was someone at the front desk throughout the day to give help when needed, and I had gotten an accessible room as expected. The front desk couldn’t even extend my stay an extra day. Because I had made the original reservation online, 100% paid in advance and nonrefundable by the way, I had to do it online. And, of course, the quoted approximate $146/night turned out to be an average of approximately $187/night because of the weekend and holiday.

I ended up moving my car from the hotel handicapped spots to down the block street parking each night.

Never again for this Hilton ‘Honors’ member.

Leisure Pet

10/10

Exceptional

26 May 2025

KAROL

It is very good place

Leisure Family

10/10

Exceptional

25 May 2025

Youchao

Staffs are friendly and helpful. Room is nice and clean. Location is good and breakfast is good. Great experience staying here

Leisure Family

8/10

Excellent

25 May 2025

Chelsey

Indoor pool was decent. Staff was nice. Location isn't the best, but not the worst

Leisure Family

10/10

Exceptional

18 May 2025

Liandra

The second floor swimming pool, spa and patio! Privacy was nice

Leisure Family

10/10

Exceptional

13 May 2025

Denise

Great hotel. The rooms wasnt the cleanest. However, it was overall a nice hotel.

10/10

Exceptional

27 Apr 2025

Very accommodating

Leisure Family_with_children

6/10

Pleasant

24 Apr 2025

Rezeda

It used to be better. Need to remove parking fee, turn back the water pressure in shower heads It took a long time to a take shower (30 mins ). Also need to increase temperature in both hot tub and swimming pool!

Leisure Family

10/10

Exceptional

15 Apr 2025

Catherine

Property was a hidden gem!

Leisure Family

10/10

Exceptional

13 Apr 2025

Mike

Nice place to stay

10/10

Exceptional

10 Apr 2025

Marah

The staff was fantastic! Loved the room!

Leisure Family_with_children

10/10

Exceptional

06 Apr 2025

Nathan

Good stay

8/10

Excellent

30 Mar 2025

Jennifer

Great stay in the Bay Area

The stat was comfortable. My only complaint would be this hotel does not have Netflix. The guide channel was not working so hard to flip through channels.

Overall the serivce was great, the breakfast was good, and the stay was comfortable.

Partner

10/10

Exceptional

17 Mar 2025

Verified traveler

Pleasant and professional staff. Willing to help and answers any questions

Business

4/10

Poor

17 Feb 2025

Evelyn

The front desk girl was not as helpful, cordial or friendly.

Leisure Family

10/10

Exceptional

23 Jan 2025

WOOJIN

I love this hotel

8/10

Excellent

10 Jan 2025

george

Met our needs for an extended stay. Stagf was pleasant and helpful. Dog fee and parking fee is a little steep.

Leisure Pet

10/10

Exceptional

07 Jan 2025

Frank

Staff was extremely helpful and accommodating. Only one restaurant in close proximity. Care has to be taking to walk to other locations as you have to cross freeway ramps to get to them. That is assuming you don’t mind walking a mile each way. Despite the close proximity to the freeway, we could not hear traffic once inside.

Leisure

6/10

Pleasant

06 Jan 2025

Michelle

Bed not comfortable. Wasn’t told there was a parking fee.

Leisure Partner

8/10

Excellent

05 Jan 2025

TUPOU K

A good place to stay

It was a pleasant stay. They offered very good daily breakfast.

Self

8/10

Excellent

02 Jan 2025

Kao Yer

Water overflow from shower

Everything was nice and clean. The only bad thing was the shower. The curtain didn’t help stop the water from escaping. There was a puddle of water after each shower. We had to lay towels on the ground.

Friends_and_family Family

4/10

Poor

01 Jan 2025

Grant

The room smelled very bad.

Leisure Family

10/10

Exceptional

06 Dec 2024

Jana

The room had some things that needed fixed like paint and stains ect but overall the room layout is amazing

Leisure Family_with_children

10/10

Exceptional

25 Nov 2024

WOOJIN

It's so comfortable and so kind staffs.

10/10

Exceptional

18 Nov 2024

Michaela

Breakfast was great and as always it was clean and quiet. Beds are comfortable and staff is always nice. We love staying here whenever we come down.

Leisure Family_with_children

10/10

Exceptional

17 Nov 2024

Said

Nice clean property

Leisure Family

10/10

Exceptional

12 Nov 2024

Veronica

It was a wonderful stay! And i loved the breakfast we had every morning (:

Partner

8/10

Excellent

11 Nov 2024

Chanelle

There were no keys upon check it because systems were down but staff went above and beyond to accommodate

Friends_and_family Family

8/10

Excellent

08 Nov 2024

Tabitha

No.

Over it was a comfortable stay with a few hiccups. The heater did not work. The front desk was contacted and maintenance attempted to fix but was unsuccessful after several attempts. The unit should have been replaced. I was offered a room but was quickly told that the problem could be resolved. Changing rooms was never members again.

Business

10/10

Exceptional

27 Oct 2024

Ling

Nice and clean

Leisure Family

10/10

Exceptional

26 Oct 2024

Adriana

The front desk staff Lina is so friendly and professional. She makes checking in so easy

Leisure Family

10/10

Exceptional

21 Oct 2024

Maria teresa

the spacious room and quite. very good staff everyone, front desk and girls helping in the breakfast section keep the area clean and with plenty of food

Leisure Family

4/10

Poor

20 Oct 2024

Adriana

Very nice hotel and nice staff

Leisure Family_with_children

10/10

Exceptional

20 Oct 2024

Jan

Perfect!

Friends_and_family Friends

10/10

Exceptional

09 Oct 2024

Yizhang

Good quality stay for decent price

8/10

Excellent

07 Oct 2024

Samantha

Our dishwasher went out and leaked all over our room. We cleaned it up called room service in which they told us they were unable to change our room since they were full and didn’t offer any additional service or discounts. They sent a person from maintenance named Elvis who did not touch the machine and so it was out of use the rest of our stay and they really didn’t bother to address the issue or check on us our remaining three nights. Overall had that not happened I think the property is nicely located and has convenient parking. The facility was otherwise clean. Breakfast did not change daily like they have posted but was pretty tasty not a lot of kid options.

Leisure Family_with_children

6/10

Pleasant

03 Oct 2024

Susan

The staff was great but the parking is terrible. It's barely sufficient and the spaces are super tight.

Leisure Partner

10/10

Exceptional

02 Oct 2024

Bradley

This was a very nice hotel. We got in late and had to get up very early to catch our flight so we didn’t venture out in the area but we topped our rental car off at this exit then returned it the next morning and it stayed full enough to not be charged. Everything was very clean. We were short a pillow since we needed to make the couch out into a bed but a quick run downstairs got us what we needed. The fellow at the front desk was pretty numerous and gave me a couple complimentary waters which I felt was very nice. We left before breakfast but the did have coffee out that early and he said if we found an attendant they could get us a bagel or toast for on the run but we didn’t have time to even run down and see. Our flight left at 8am and we left at 5:45a and we had plenty of time to return our rental car and take the tram to the airport and plenty of time to potty and get there with a half hour to spare. The hotel was very nice ( seemed pretty new) and spacious and great amenities and great staff. Would highly recommend. Thanks!

Leisure Family

10/10

Exceptional

27 Sep 2024

minhao

Nice hotel, breakfast was good.

Leisure

10/10

Exceptional

23 Sep 2024

Llaneth

Our stay here was great, the staff were genuinely so nice. The man that greeted us was super apologetic for our \"long wait\" yet we quite literally only waited like five minutes at most. The room was clean and you couldn't hear other people. I wore earplugs to sleep because of the airplane noises but I am a very light sleeper. The hotel had a good free breakfast selection I was genuinely impressed. I didn't get to use the hot tub, pool, or deck which was a shame yet it did look nice. There were no bed bugs. 10/10

Leisure Partner

10/10

Exceptional

09 Sep 2024

Edward

The breakfast was wonderful we had eggs, sausage, chicken tinga tacos, seasoned potatoes etc. The customer service was extra friendly.

Leisure Family

10/10

Exceptional

02 Sep 2024

Tara

Clean, quiet, and feels like home.

Business_and_leisure Friends

10/10

Exceptional

17 Aug 2024

Bert

Parking was completely filled so front desk advised to park at motel adjacent to hotel

4/10

Poor

14 Aug 2024

Kimberly

Placed us in handicap room, water went everywhere when shower was on. Definite slip and fall danger. Horrible experience.

Leisure Family_with_children

8/10

Excellent

12 Aug 2024

Kathleen

It was clean & nice rooms but not enough parking, was told to park next door at Motel 6 or park on the street. I also wonder what goes on there that at 430 in the morning cars coming in & out of there with loads of people??? Reason we know this is we woke up checked parking lot from our room & now parking spaces came available so moved our car back over. I don’t think I would stay again with all this activity going on at a Sunday morning??

Leisure Family

10/10

Exceptional

01 Aug 2024

Mai See

We love our room, pool and hot tub.

Leisure Family_with_children

10/10

Exceptional

13 Jul 2024

Clint

Great place!!

Leisure Friends

10/10

Exceptional

06 Jul 2024

Joseph

Belmont

Our stay was really great except for the fact that people are reservations put me down for two days running three days. I had to book an additional day separately, which caused a lot of issues. Then when we moved, we asked them to hold some meat for us because we were gonna use the barbecue which we tested out the day before they lost the meat, it took about an hour to find it. The guy seem like he really didn’t care and then once we got up to the patio, the barbecue wouldn’t like there was two of them both broke very disappointing.

Friends_and_family Friends

10/10

Exceptional

02 Jul 2024

Kenneth

Would stay again

Leisure Family

10/10

Exceptional

19 Jun 2024

Andrea

The staff at this hotel was exceptional.
Adam deserves an extra \"shout out\" for going above and beyond to meet my family's needs. He was superb.

Thank you!

Leisure Family

8/10

Excellent

17 Jun 2024

maria

Nice place

It was a good place to stay

Friends_and_family Family

10/10

Exceptional

17 Jun 2024

Wilfredo

Great place to stay. Definitely coming back.

Business

10/10

Exceptional

16 Jun 2024

Nicole

Pros: Friendly desk staff, plenty of on-site parking with easy access into hotel (both front and back), clean facilities, free books for the kids in the lobby, housekeepers will tidy/refresh your room if you request a day in advance, free breakfast, easy access to freeway, happy hour Wednesday evenings with free snacks.

Drawbacks: The pool was a bit too cold and they couldn't adjust the temp, traffic noise at night from the freeway (I used earplugs), free breakfast was not as shown (no waffle machines, always a breakfast burrito bar which my kids didn't care for), ADA accessible rooms have a flat walk-in shower which always let water spill out onto the tile floor which is slippery.

Overall, it was a pleasant stay and we really enjoyed having a 2-bed suite with separate kitchen and living room area. Great for a family with kids.

Business_and_leisure Family_with_children