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Citizenm Menlo Park

San Francisco Area - CA · United States

2 Meta Way, Belle HavenView location

9.4/10Excellent262 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citizenm Menlo Park

Enjoy modern comforts at citizenM Menlo Park, including a fitness center, complimentary Wi-Fi, and a communal living room. Dine at canteenM restaurant and bar/lounge or grab a coffee at the cafe. Buffet breakfast is available daily (fee applies).

The hotel offers express check-in/check-out, a 24-hour front desk, and four meeting rooms. Free self-parking is available onsite. Each of the 240 guestrooms features a refrigerator, flat-screen TV with cable and iPad, complimentary Wi-Fi, and a private bathroom with a rainfall showerhead.

The hotel is conveniently located near Facebook Campus (1. 3 mi) and offers easy access to San Francisco Bay (3 mi), Stanford University (4. 9 mi) and San Francisco International Airport (SFO).

Read more about this hotelShow less

With a stay at citizenM Menlo Park in Menlo Park, you'll be a 1-minute drive from Silicon Valley and 9 minutes from Stanford University. This hotel is 6.1 mi (9.7 km) from Stanford University Medical Center and 8.2 mi (13.2 km) from Shoreline Amphitheatre.

Make yourself at home in one of the 240 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and iPads are provided for your entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include express check-in, express check-out, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Events/parties not allowed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager BREEAM LEED Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • A car is not required for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 22.50 per person
    • Late check-out fee: USD 69 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Silicon Valley 0.1 km / 0.1 mi
Facebook Campus 2.2 km / 1.3 mi
San Francisco Bay 2.2 km / 1.4 mi
The Foundry 3.4 km / 2.1 mi
Kepler's Books 5 km / 3.1 mi
Menlo College 5.4 km / 3.4 mi
Kaiser Permanente Redwood City Medical Center 5.8 km / 3.6 mi
Stanford Theatre 6.5 km / 4.1 mi
Fox Theatre 6.6 km / 4.1 mi
Downtown Palo Alto Farmers' Market 6.6 km / 4.1 mi
Woodside Central Shopping Center 7.1 km / 4.4 mi
Palo Alto Art Center 7.3 km / 4.5 mi
Palo Alto Junior Museum and Zoo 7.5 km / 4.6 mi
Stanford Shopping Center 7.5 km / 4.6 mi
Stanford University Arboretum 7.9 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 240
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Banquet hall
  • Meeting room
  • TV lounge
Show 3 more facilities & services
  • Breakfast
  • Minimum check-in age: 18
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Citizenm Menlo Park

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Citizenm Menlo Park

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citizenm Menlo Park

9.4
Excellent
262 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.0 /10
75 reviews shown
10/10
Exceptional
01 Aug 2026
Ken
Small but very practical, clean and functional rooms. Love the bike availability to go across the street to the beautiful park.
10/10
Exceptional
23 Jul 2026
ONEAL
Nice room.
10/10
Exceptional
23 Jul 2026
Ghada
Had a great experience at this futuristic hotel. Very clean and comfortable rooms. Rooms on the smaller size so ideal for 1 to 2 people max.
2/10
Poor
18 Jul 2026
Frank
Do yourself a favor and avoid this place.
10/10
Exceptional
17 Jul 2026
Nancy
Room was small but very clean and modern. Nice amenities.
Self
8/10
Excellent
28 Jun 2026
Jordan
Very quick and seamless self check-in assisted by staff. Techy controls for room but easy to use.
Self
10/10
Exceptional
17 Jun 2026
Carolina
Very clean
8/10
Excellent
15 Jun 2026
Lisa
Staff was wonderful and helpful.
Rooms should be advertised as ship cabin space rooms though. If someone is claustrophobic this is NOT the place for them.
Self
10/10
Exceptional
04 Jun 2026
Edwin
To small
Self
10/10
Exceptional
30 May 2026
Anthea
The staff was supervise and the place was very clean!
Self
8/10
Excellent
19 May 2026
Debby
The body wash/shampoo and conditioner were not great, otherwise I would have given 5 stars
Family
10/10
Exceptional
18 May 2026
Victoria B
Clean room and parking lot in the site is good
Self
8/10
Excellent
17 May 2026
Barbara
We liked the different vibe of the place and that we weren't charged for parking.
The bed was comfy and the staff was friendly and helpful. We also appreciated that the food and bar were available late. We attended a concert and was hungry when we returned.
The info on the temperature control wasn't explained and the towels were very stiff.Also we found it annoying that there weren't any glasses or cups. The refrigerator was not cold and I couldn't figure out how to turn it up. We didn't have time to inquire about it.
Family
10/10
Exceptional
30 Apr 2026
Adriana
Conveniently located, safe and well maintained property. Friendly staff and great place to stay.
Self
10/10
Exceptional
29 Mar 2026
Omar
The vibes are just different. In a really good way.
Partner
6/10
Pleasant
25 Mar 2026
michael
Be careful and note the square footage. These rooms are tiny and cramped. Very trendy and modern lobby and facilities, all clean and new. My main complaint is the south facing room was very hot and the AC struggled to cool the room down even with the thermostat turned down to 65°. It felt like 80° most of the time I was there. Next, there was a slight stagnant water smell the whole time. It could be because of the proximity to the bay or because the shower and toilet sits right next to the bed. Lastly, there were no wash clothes supplied. Had to use a large hand towel to shower with.
Self
10/10
Exceptional
10 Jan 2026
Adriana
Yes, excellent
Business
10/10
Exceptional
28 Dec 2025
Hannah
Clean room, everyone was friendly. No complaints
10/10
Exceptional
09 Dec 2025
Cynthia
The hotel was very nice! Love that it has all the latest high tech amenities. It has great parking and is close to the freeway. The room is perfect for two people. It was very clean. The staff is very friendly. We will definitely be back!
Partner
10/10
Exceptional
28 Nov 2025
Chaniqua
I loved my stay here. It was very modern. I loved how everything was so technologically advanced. The ability to set the mood with lights and relaxing sounds was a bonus. They also have 24/7 food service available at the bar area. The hotel was not crowded, and there was free parking. My room reminded me of being on a cruise ship, but with a king size bed. I enjoyed my stay.
Leisure Self
4/10
Poor
22 Nov 2025
Jeff
Hotel didnt smell good - room was noisy. Odd hotel.
Business
2/10
Poor
17 Nov 2025
Joey
Really strange hotel. The rooms are like sleep pods. The sink is in the room proper.
Business
10/10
Exceptional
08 Nov 2025
Richard
Great place to spend the night, either for work or holiday. The hotel has a decent restaurant and bar, good parking, and is well situated. The rooms are very clean and have almost everything you could want, except for a refrigerator and coffee maker. But I’m not marking down for these small flaws since it’s not meant for long term stays and the staff is so friendly and helpful.
Leisure Partner
10/10
Exceptional
01 Nov 2025
Jennifer
Super clean and love the blackout curtains! Bed is super comfortable and hotel is quiet. I sleep very well whenever I stay here!
Self
8/10
Excellent
25 Oct 2025
Shivakumar
Good spot if visiting nearby tech complexes, need to be close to airport, and overall convenience. Rooms are not roomy but very functional and modern
Business Self
10/10
Exceptional
18 Oct 2025
Brittany
Menlo Park is a hidden gem! I love going on the weekends when it’s nice and quiet. The rooms are nice and clean. The team is beyond amazing. HIGHLY Recommended!
Leisure Self
10/10
Exceptional
15 Oct 2025
Norma
Didn’t clean my room
Business
8/10
Excellent
09 Oct 2025
Matthew
If you need to be in this area this certainly is the nicest hotel. However staff is arrogant and lazy. Also you will NEED a car..
Business Self
10/10
Exceptional
28 Sep 2025
Brittany
Very neat, clean, and pretty. It is VERY cool to be on the Facebook campus.
Business_and_leisure Self
10/10
Exceptional
23 Sep 2025
Evin
Nice, clean and modern. 24/7 bar with food is great option. 25 minutes from Stanford where my family member was admitted but better quality then most that are close by.
8/10
Excellent
22 Sep 2025
Simone
The IPad are useful.
The concept of the kitchen and the living rooms with functional bedrooms makes CitizenM more like living in our homes.
Definitely not like a hotel stay.
I will be staying at CitizenM San Francisco
in couple weeks.
Each CitizenM runs different, but what I like is the interior design. Lots of color! It is uplifting to live with color.
Leisure Self
2/10
Poor
19 Sep 2025
Chris
Woke up to my room infested with Ants. Worst part was I found the Ants on my bed and a few crawling on me when I woke up.
Business Self
10/10
Exceptional
15 Sep 2025
Erika
Excellent from bringing to end
Self
10/10
Exceptional
14 Sep 2025
Julie
The staff was very nice. The food options were great. The parking was great.
Business_and_leisure
10/10
Exceptional
14 Sep 2025
Gemalyn Coquia
Nice place. Our home away from home.
10/10
Exceptional
13 Sep 2025
Nevenka
Very interesting experience. Overall excellent.
Leisure Family
10/10
Exceptional
10 Sep 2025
Sheri
Awesome people. Food. And stay
Leisure
6/10
Pleasant
05 Sep 2025
Scott
Tiny rooms, even for a single guest. Self check-in process requires a human to help figure it out
Business Self
10/10
Exceptional
25 Aug 2025
Bryan
Overall great stay. The room was awesome. Only thing was there was nothing walking like a liqour store, restaurant etc.
Leisure Self
10/10
Exceptional
25 Aug 2025
Mahnoor
Very clean hotel with great amenities, would definitely stay again!
Leisure Friends
10/10
Exceptional
22 Aug 2025
Pankaj
nice place to stay in the area
10/10
Exceptional
14 Aug 2025
juan carlos
The view was amazing
Leisure Partner
10/10
Exceptional
11 Aug 2025
Alina
We had a wonderful stay at CitizenM in Menlo Park. The property was clean, beautifully designed, and staffed was very friendly. The neighborhood felt very safe, and we loved waking up to the stunning view of the salt pond from our room.
Leisure Family
2/10
Poor
06 Aug 2025
talaiasi

Unacceptable

I charged my card when i booked online so i can just check in when i get to the hotel. I went to a wedding near sacrament and drove all the way to Menlo Park to the hotel late night to check in. when my wife and i arrived we were told that they had no more rooms available even though i already had been charged and had a confirmation number. There were no more rooms at any of the hotels near by and my wife and i had to sleep in our van for the night. I waited a day or two for my refund and wasn’t given the same amount back but less than what i spent for a night to sleep in my own van with my wife.
Friends_and_family Family
2/10
Poor
04 Aug 2025
DeeDee
We booked this hotel through Expedia early in the evening but when we arrived at the hotel around 11 pm from a long drive from LA we were told all of their rooms were sold out. There were at least 10 other people in the lobby who had the same problems. Why would anyone not communicate with the customers or Expedia about the rooms being sold out? That would be the question for management. It took us almost an hour and a half to find another hotel in Concord because all the hotels in the area were sold out or had raised their rate to $400 or more. Took another hour and a half to get to Concord and settled for the night. This seems like a nice hotel and it could have been a great experience but this is terrible and made me not want to come back to this area again. Be aware that if you’re going to book this hotel make sure they have an actual room for you because you will be left stranded in the middle of the night. There will be no communication from the hotel period.
Leisure Partner
8/10
Excellent
30 Jul 2025
Wen
Room size was a bit small, got that dorm/capsule vibe. There's a constant rotting smell coming from the marsh area across the street...so unless you want to ride a borrowed bike along the marsh for fun, I would suggest to stay indoors.
Business_and_leisure Self
10/10
Exceptional
21 Jul 2025
SUKHDEEP
The only thing It was missing was a dolly to take my stuff up to my room, since it took me more than one trip to bring my things up. Everyone was super nice and helpful.
Leisure Self
10/10
Exceptional
14 Jul 2025
Brody
Everything was great, but this was my first time trying citizenM breakfast and, and tbh I don’t think it’s worth it. They offer a decent amount of fruits / pastries / yogurts in addition to the main breakfast items (mostly breakfast sandwiches), but I thought the main breakfast items themselves were not that good. I don’t think the $22 / day price is justified unless you have kids maybe AND you know for certain you’ll use the breakfast every day of the stay. Also I wish the breakfast was selectable per-day instead of across the entire stay. That’s why the amenities category is slightly below all the others. Staff, cleanliness, area were all amazing.
Business Self
10/10
Exceptional
06 Jul 2025
Eliane
New, clean
10/10
Exceptional
24 Jun 2025
Hans
Overall great experience.
Leisure Partner
10/10
Exceptional
22 Jun 2025
Joseph
This is a unique concept in hoteliering. A room controlled almost wholly with a smart device - in this case…an iPad…a seamless check in experience without a lot of human interaction
Leisure Self
10/10
Exceptional
21 Jun 2025
Shawn
Small impeccably appointed room in hotel with great and expansive work spaces. Only downside is no restaurants/grocery within walking distance (but an amazing estuary is). Uber is easy and quick.
Leisure Family
10/10
Exceptional
20 Jun 2025
Yoana
Very clean
Self
10/10
Exceptional
19 Jun 2025
Gina
Lovely and friendly staff. Very clean and tech features that add to your comfort. Great food and common areas. Rooms are small but fine for 1-2 people. Reminds me of boutique hotels in Europe. Loved it!
Business_and_leisure Self
8/10
Excellent
16 Jun 2025
Irma Cristina
We enjoyed the outdoor patio very much. We also rate highly their excelent staff. But, it was isolated from the center of Palo Alto and the University. There are no places of interest within walking distance.
Business_and_leisure Family
10/10
Exceptional
16 Jun 2025
William
Great service and clean room .
10/10
Exceptional
15 Jun 2025
Andrea
I would definitely go back!
10/10
Exceptional
12 Jun 2025
Polina
Service was great, room was super cool and the whole stay was amazing, the views and the huge window were a huge bonus, will definitely be returning.
Partner
10/10
Exceptional
08 Jun 2025
Detrik
Excellent place to stay , will be back. Great staff . All were nice & helpful!
Leisure Self
10/10
Exceptional
07 Jun 2025
Lorraine
Great place, would have love coffee in the room.
Leisure Family
6/10
Pleasant
03 Jun 2025
pamela
The lobby and grounds are fun and amazing but the room is a very small pod. A bit small for a romantic stay.
Partner
10/10
Exceptional
03 Jun 2025
Eisha
Love the futuristic rooms with fancy ambient lighting and relaxing mode. They have super blackout curtains so it makes it easy to sleep in peace. The only downside I have is that the hotel lacked vegan options for paid breakfast. The only thing I could have was tea and bread.
Leisure Partner
10/10
Exceptional
02 Jun 2025
James
Staff extremely friendly.
Friends_and_family Family
10/10
Exceptional
01 Jun 2025
christian Flores
Loved the Hotel
Partner
4/10
Poor
23 May 2025
Christina

I won’t ever come back.

The hotel has the smallest room I’d ever seen. Buffet breakfast was a joke. When I lost something in the room, it turned out no one turned it in (it was a mostly full facial product not travel size !)
Self
10/10
Exceptional
11 May 2025
Heather

Wonderful

I’ve already booked my next stay. Pristine room. Great room and features.
Business Partner
8/10
Excellent
30 Mar 2025
Gregory
Very European. Small but well appointed rooms. Everything is controlled by an iPad in the room, or by the CitizenM app on your phone.
Business
2/10
Poor
28 Feb 2025
Verified traveler
At check-in the system didn’t have me in there even though I had a confirmation number. Took a while to get me into my room and when I did get to my room they put me in the highest floor furthest away from the stairs/elevator. Shower didn’t get hot until the next day. Would not recommend.
Business
10/10
Exceptional
30 Jan 2025
Lisa

Oh, so this is how Silicon Valey does hotels!

I had an amazing stay at here. I have stayed at other properties so I am accustom to the room set up. Yes, it is compact but extremely efficient. The technology makes up for the room size - all the controls (lights, window shades and tv) on the iPad. In reality, this is great for a business hotel. I don't know about you but I don't really stay in my hotel room to work anyways.

There are lots of public nooks and spaces to work and socialize. The bar was amazing, even if you aren't consuming an adult beverage. They have filtered and sparking water on tap to freely refill my water bottle. They will even give you a water bottle to bring back up to your room.

I was really lucky to book during a holiday week. Per the staff, it is a great time because you will have run of the house (and the room rates are amazing). I would come back for a end of week retreat.
Business
10/10
Exceptional
25 Jan 2025
Daniel
Excellent hotel
Leisure Friends
10/10
Exceptional
19 Jan 2025
Michael
Very cool vibes. Very friendly staff. Great facilities.
Business_and_leisure Self
10/10
Exceptional
03 Jan 2025
Almer
During my experience in CitizenM Hotel it went very. The atmosphere is very positive and comfortable to be in. The employees are very respectful to customers such as myself. The artwork is very creative and the structure of the hotel is amazing for the eyes. The room is the perfect size and all the gadgets it has to offer is very responsive. Overall my first time booking at CitizenM was a perfect visit.
Leisure Partner
10/10
Exceptional
01 Jan 2025
Emily
The CitizenM in Menlo Park was great! We stayed one night on New Year’s Eve so we wouldn’t have to drive home after a party. The staff were very nice and friendly. They said it was their slow time of year and usually they host a lot of Meta employees especially in the late summer and fall. We would definitely recommend this hotel. It was extremely clean, had comfortable firm bed, but note the rooms are small. That didn’t bother us, just something to note since it is a hotel usually for single business travelers.
Business_and_leisure Partner
10/10
Exceptional
27 Dec 2024
Jasmine
OBSESSED! This place is so freaking cute. Loved it.
Business
10/10
Exceptional
25 Dec 2024
Natalie
We stayed for one night and it was perfect and comfortable.

Location & surroundings

Citizenm Menlo Park
2 Meta Way, Belle Haven, Menlo Park, United States

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Citizenm Menlo Park

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