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Extended Stay America - San Jose - Santa Clara

San Jose - Silicon Valley - CA · United States

2131 Gold StView location

7.0/10Very good1,003 Reviews
Cleanliness7.0/107.0
Service7.4/107.4
Comfort7.4/107.4
Condition6.8/106.8
Location10.0/1010.0
Neighborhood7.8/107.8
Amenities6.4/106.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Extended Stay America - San Jose - Santa Clara

Enjoy a comfortable stay at the Extended Stay America Suites San Jose Santa Clara, conveniently located in North San Jose, just a short drive from Levi's Stadium and the Santa Clara Convention Center. This hotel offers free Wi-Fi, on-the-go breakfast, and in-room kitchens equipped with a refrigerator, stovetop, and microwave.

Relax in your air-conditioned room with a 32-inch flat-screen TV and cable programming. Additional amenities include a 24-hour front desk, laundry facilities, and free self-parking. Explore nearby attractions such as Santana Row Shopping Center and the SAP Center at San Jose.

Read more about this hotelShow less

Located in San Jose (North San Jose), Extended Stay America Suites San Jose Santa Clara is steps from Silicon Valley and a 3-minute drive from Levi's Stadium. This hotel is 8.3 mi (13.3 km) from Winchester Mystery House and 8.5 mi (13.7 km) from SAP Center at San Jose.

Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Optional fees
    • Pet fees vary based on length of stay
    • Service animals are exempt from fees
    • Housekeeping fee: USD 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Silicon Valley 0.1 km / 0.1 mi
Topgolf San Jose 1.3 km / 0.8 mi
Alviso Marina County Park 1.4 km / 0.8 mi
Santa Clara Convention Center 2.4 km / 1.5 mi
Levi's Stadium 2.8 km / 1.7 mi
Cisco Systems, Inc. 2.9 km / 1.8 mi
California's Great America 3 km / 1.9 mi
Baylands Park 3.1 km / 1.9 mi
Twin Creeks Sports Complex 3.3 km / 2.1 mi
Samsung Semiconductor Inc 3.6 km / 2.2 mi
Our Lady of Peace Church and Shrine 4.1 km / 2.6 mi
Rivermark Village 4.7 km / 2.9 mi
Intel Museum 4.8 km / 3 mi
Santa Clara University 8.6 km / 5.4 mi
Historic Murphy Avenue 8.9 km / 5.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 101
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Smoke detector
  • Hotel safe
Show 8 more facilities & services
  • Lift access
  • Dining area
  • Bar
  • Smoking areaExtra charge
  • Game roomExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM

    Photos are not available for this room type.

    Extended Stay America - San Jose - Santa Clara

    STUDIO KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Extended Stay America - San Jose - Santa Clara

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Extended Stay America - San Jose - Santa Clara

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM

    Photos are not available for this room type.

    Extended Stay America - San Jose - Santa Clara

    STUDIO TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D

    Photos are not available for this room type.

    Extended Stay America - San Jose - Santa Clara

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKINGSTU.NM-QN

    Photos are not available for this room type.

    Extended Stay America - San Jose - Santa Clara

    STUDIO QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Extended Stay America - San Jose - Santa Clara

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Extended Stay America - San Jose - Santa Clara

7.0
Very good
1,003 Reviews
Cleanliness
7.0 /10
Service
7.4 /10
Comfort
7.4 /10
Condition
6.8 /10
Location
10.0 /10
Neighborhood
7.8 /10
Amenities
6.4 /10
100 reviews shown
2/10
Poor
27 Jul 2026
Kathryn
Horrible . Stay somewhere else. I had stayed her a few years ago but it’s bad now. Smeared front door should have been a clue . Elderly man with vision problems to do late night checkin … took 30 minutes with our help. Husband’s key would not work at front door and was erased after using side door . Dirty elevator . Hallways that smell like cigarettes and marijusna . Thermostats that didn’t work. Lamps that don’t work. 5 outlets in the right side of bed did not work. Windows that were stuck open and impossible to close. No towel racks in bathroom. Shower curtain hung up doubled so that my husband had to take it off and redo. Wall hairdryer unit just sitting on the sink instead of hanging on the wall . No shampoo conditioner at all. No dishes in kitchen. Good water pressure is the only good thing I can say.
2/10
Poor
26 Jul 2026
Michele
Their free breakfast consisted of hot water and oatmeal packets. The toilet wouldn’t flush water was coming out of the sink and when we use the kitchen sink instead it was making water comes into the bathroom. We were not able to use any water our whole night stay

The hotel was not clean. Many things were broken. The shelf was broken off the wall. There were holes in the wall. The vending machine had zero drinks in it and water was not available. I would never stay here again.
10/10
Exceptional
22 Jul 2026
Devina
Highly recommend this hotel
4/10
Poor
10 Jul 2026
Elida Marisol
The floor was dirty I don’t think they mopped it. And I found hairs in the bathtub.
Family_with_children
10/10
Exceptional
28 Jun 2026
Devina
Very friendly staff and very convinent place to stay solo
2/10
Poor
27 Jun 2026
Christopher
Roaches everywhere- we left
Family
4/10
Poor
26 Jun 2026
alexander
Pretty standard budget hotel however be aware you will 100% hear people walking around upstairs. Must be a very cheap timber frame building because it's very loud. I slept with noise cancelling headphones and could still hear it. I wouldn't stay there against because of this. Regardless, staff were very nice, room was clean, not too bad for the price during the World Cup.
Self
2/10
Poor
18 Jun 2026
Nathan
I had booked a room at this hotel and then upon arrival, they told me they had no rooms and sent me to another hotel is a worse part of town. Staff was unhelpful.
Friends_and_family Friends
10/10
Exceptional
13 Jun 2026
Devina
Very friendly staff and quiet and safe place to stay specially when you do solo trip
Self
10/10
Exceptional
09 Jun 2026
Devina
Very friendly staff and very clean
Self
6/10
Pleasant
09 Jun 2026
Christopher
Buena ubicacion
Business
2/10
Poor
29 May 2026
Quinette
This hotel was very dirty. They have roaches the room smell like a motel like prostitutes live in there with roaches in bugs they do not clean the room properly when you check in. I literally have to go in there and clean the room myself.
Self
2/10
Poor
28 May 2026
Quinette
Very dirty
Self
10/10
Exceptional
26 May 2026
Devina
A++, staff is really friendly
Self
2/10
Poor
25 May 2026
Christopher
The hotel needs to be materially updated and cared for
2/10
Poor
24 May 2026
Alejandra
La verdad está muy sucia las alfombras , el sistema de programar las Tarjetas (llaves ) para entrar a mi habitación NO funcionaba el personal encargado de registracion tenía que ir hasta la aviación abrir la puerta !!! 2 días nunca me dieron llave para entrar a mi Avitacion ,, el agua de la ducha no salía caliente constante , el Café horrible !!
Partner
4/10
Poor
12 May 2026
Jorge
Dirty room, no amenities in the room, nothing in the area, and they feed the feral cats around the property
Self
8/10
Excellent
09 May 2026
Juley
We had a great time
Partner
10/10
Exceptional
07 May 2026
Devina
A++ highly recommend , staff is very friendly
Self
6/10
Pleasant
25 Apr 2026
Albert
Room was dirty and staff wasn’t nice
Partner
10/10
Exceptional
24 Apr 2026
Devina
Very friendly staff and quiet place
Self
10/10
Exceptional
09 Apr 2026
Devina
Very friendly staff
Self
10/10
Exceptional
06 Apr 2026
Jose
U
6/10
Pleasant
01 Apr 2026
tennsie
The hotel is old and not kept up. The train track was right behind the hotel. The hallway is yellow lit with dirty carpet. The room itself was ok. My 8 year old woke up with 7 bug bites on his ankles and legs from 1 night stay. The kitchen counter was lifted from the cabinet due to water/heat damage. I am glad that there was wood flooring in the room. The bathroom was fine but it didn't have towel bars, shampoo, conditioner. The crossbar at the closet area was covered in a thick layer of dust. To-go breakfast was granola bars and packaged muffins. They do have fresh coffee.

We chose this location because it was near the Hyatt and had free parking.
Friends_and_family Family
4/10
Poor
30 Mar 2026
Maria
Room smelled like dirty laundry and no shampoo or conditioner was in the bathroom. Staff was very friendly and check in was smooth.
Self
6/10
Pleasant
30 Mar 2026
Tony
Price was right on an expensive weekend (due to Football game), and bed was perfectly comfortable. But hotel is feeling a bit run down, and even though it isn’t that far from the stadium, the area is not setup very well for walkability. No real amenities at all at the hotel. The nearest bar to the hotel, there was no sidewalk along a fairly dark street, so it felt pretty unsafe to walk there for fear of being run over.
Self
4/10
Poor
30 Mar 2026
Angelica
The room was not clean. The fridge had a pot witj
4/10
Poor
26 Mar 2026
Gary
Laundry costs $5.25 to wash and $5.25 for the dryer. No laundry detergent available, but staff did eventually provide me with detergent at no charge. Staff is trying.
No real breakfast, just weak coffee and hot chocolate available.
No kitchenware at all. Not a spoon. No coffee machine. Shampoo available at front desk.
Place is okay if you just need a clean bed and shower for the night. It's inexpensive.
Self
4/10
Poor
25 Mar 2026
Julie
Place needs to be more clean
Self
10/10
Exceptional
21 Mar 2026
Devina
Very friendly staff
Self
8/10
Excellent
12 Mar 2026
Taiwo
Internet was spotty even after the upgrade.
Business
2/10
Poor
20 Feb 2026
Sione
Shower had issues
6/10
Pleasant
19 Feb 2026
Yunlong
That fish smell in the room was unbelievably strong. It wouldn't go away even after window opened and ventilation on for more than five hours.

The desk was oily and smelled fishy.
Self
10/10
Exceptional
18 Feb 2026
Devina
I highly recommend
Self
4/10
Poor
11 Feb 2026
Nicholas
Toilet didn’t work. Staff fixed it next day but I didn’t notice until I came back to my room late. It’s very sparse. I think if you need a low cost hotel and understand it’s zero frills then it could be fine. I wouldn’t go back. The staff are lovely. My rating is the facility
8/10
Excellent
09 Feb 2026
Brad
It was a place to stay, a 30-minute walk from Levi's Stadium. It wasn't a spectacular room, but it worked for the Super Bowl. If I go to the game again at Levi Stadium, I'd stay again.
Leisure Self
10/10
Exceptional
06 Feb 2026
Ayanna
Yes
Self
10/10
Exceptional
31 Jan 2026
Devina
Awesome staff
Self
8/10
Excellent
20 Jan 2026
Shari
A
10/10
Exceptional
19 Jan 2026
Devina
Very friendly staff
6/10
Pleasant
13 Jan 2026
Shari
saSA
2/10
Poor
11 Jan 2026
LaMesha
Seem like there was mold spots in the ceiling. Definitely multiple roachs in the bathroom and kitchen area. Beds were super stiff. Pillows were flat. Sheets were dusty and itchy.
Friends_and_family Friends
10/10
Exceptional
09 Jan 2026
Jose
The room was clean and I like the fact they a refrigerator in the room. If I could change anything in the room it would be the pillows because they were flat
Leisure Partner
8/10
Excellent
05 Jan 2026
Daneyda
Sataff was helpful, we had early check in. Dishes provided upon request and just a good simple trip with no conflicts
Leisure Family
8/10
Excellent
04 Jan 2026
Cristal
Clean room
Leisure Family
10/10
Exceptional
30 Dec 2025
Sean
Room was good... spacious and clean. The only thing i would adjust was the bed. It was pretty stiff. But for the price, great deal.
Leisure Partner
2/10
Poor
29 Dec 2025
Nicole
Day one includes a foul odor in the hallway and room. Moist, stuffy, mold scented air is thick enough it can almost be seen.
Day two brought roaches and unknown silver crawling thing.
Day three brought an ambush from an unknown flying animal when the bathroom door began to open. After requesting assistance from the front desk, they were asleep. I provided all the information, the desk person said he’d come up and try to help. He never arrived. Beyond the smell, the hotel is in disrepair and no services were completed through the entire stay. No clean towels, trash remained and nothing cleaned.. , tears, mold and general filth. The health department may be required.
Friends_and_family Friends
2/10
Poor
25 Dec 2025
Martin
Be more on top of clean linens.
Leisure Family
2/10
Poor
21 Dec 2025
Sabrina
The worst hotel I have ever stayed at! Do not stay here it’s not worth it
Partner
10/10
Exceptional
21 Dec 2025
Amy
Check in was smooth. Front desk lady was very nice. Bed spread had stains so that was gross. Other than that, all was good.
Leisure Partner
10/10
Exceptional
18 Dec 2025
Hugo
Amazing service
10/10
Exceptional
17 Dec 2025
Devina
Staff is friendly
Self
6/10
Pleasant
15 Dec 2025
Robert Jeanmard
Room was clean but i couldnt hook my firestick up to Wifi..and Breakfast sucked out loud
Business_and_leisure Partner
10/10
Exceptional
12 Dec 2025
Devina
Very friendly and accommodating staff
Self
10/10
Exceptional
12 Dec 2025
Devina
I highly recommend A++
Friends_and_family Family
4/10
Poor
25 Nov 2025
David
No tissue and the toilet leaked
Partner
4/10
Poor
25 Nov 2025
Chris
Kinda dirty. Smelly. The “breakfast” was packaged snacks at best. I won’t be staying here again if it were the only hotel within 30 miles of my mothers funeral.
Friends_and_family Family
4/10
Poor
25 Nov 2025
Jim
Nobody was at the front desk to check out. Just had to leave keys on counter and walked out. Also saw someone else left their key there too. Rooms are not the most clean. Guess you get what you pay for. Will never stay here again
Leisure Family
6/10
Pleasant
24 Nov 2025
Molly
The staff were very friendly. The room was ok. The bed was so uncomfortable. I could feel the metal from the mattress poking through. I actually hurt my knee and elbow on it. The refrigerator
Business Self
10/10
Exceptional
20 Nov 2025
Devina
Awesome staff and quiet place
Self
4/10
Poor
16 Nov 2025
Allison
The breakfast that was on the pictures when we booked, was not what was out. That is why we picked this hotel so we could save money on breakfast every day. This hotel was not worth the price. The room was gross and the pots/pans/ spatula/silverware they gave us were gross.
Partner
4/10
Poor
11 Nov 2025
DEREK
The plumbing was bad. The toilet kept backing up if you did more than 2 flushes a day. The front desk sent a mechanic to fix it but nothing seemed fixed.
Partner
4/10
Poor
10 Nov 2025
Valentino
The room was satisfactory overall, although several lights were not functioning. There was rarely anyone present at the front desk. Upon check-in, we had to wait approximately ten minutes before an attendant arrived. The following day, the staff member at the front desk did not acknowledge us; despite our greeting, he continued his conversation with the housekeeper and offered no response. Given this experience, we will look for alternative accommodations when we visit Santa Clara next year
Partner
10/10
Exceptional
09 Nov 2025
Kimmeng
Staff friendliness
Business
6/10
Pleasant
09 Nov 2025
CYNTHIA
I had cancellation without notification while my luggage was still in the hotel and my card was charged extra. I had to wait for a refund days after I left.
8/10
Excellent
04 Nov 2025
Donell
Clean room. The Staff was very nice and friendly.
Business Self
2/10
Poor
03 Nov 2025
Chandrasekhar
Worst kept hotels I have ever stayed and experienced
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
Sandra
Friendly polite staff
2/10
Poor
16 Oct 2025
Qixin
This is one of my worst experiences as a hotel guest. The room has not shampoo and you can hear all jinds noise easily around the room. The smells like boiled lamb meat. The worst is that there are no kitten cookware and you have to go downstairs to ask for the. There is no one on front desk most of time and you just have to wait there for them until they show up. One more strange thing is that the front door is locked even even at 10 am morning time and if you did not bring your key with you can not get in since there is no one in front desk. Very bad service! Obviously they do not really care about how the guests feel about these inconveniences.by the way, one guest truck window was broken overnight at our first day stay.
Business Partner
8/10
Excellent
03 Oct 2025
Meagan
Having a kitchen & laundry is lovely. Expect the room to be empty except for towels so BYO soap, dishcloth etc. Accommodation is worn and hasn't really held up. Opening the windows is nice but the fly screen has massive holes. Trash everywhere outside is a real turn off. Staff are great but you have to ask for everything - don't appear to be proactive. Great location for walking trail and Levi's.
Business_and_leisure Partner
10/10
Exceptional
03 Oct 2025
Devina
Very friendly & helpful staff
Self
4/10
Poor
30 Sep 2025
stan

kitchen

work place ok kitchen had to get pans and had nothing for turning eggs
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
PAULINA
Quiet and clean
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
javier ivan
Good
8/10
Excellent
23 Sep 2025
Hilda

Great One Night Stay

The stay was nice. It was just too quick to actually enjoy it.
Friends_and_family Family
8/10
Excellent
23 Sep 2025
David

Nice price, friendly staff.

The room was clean but a little dated, we were there for one night so it was fine. The staff were friendly and nice; they made the stay pleasant.
Partner
8/10
Excellent
22 Sep 2025
Joseph
Faucet handle in shower was broke, toilet was running when we got in the room. I fixed it to stop running. Room was clean and comfortable.
Partner
10/10
Exceptional
20 Sep 2025
Srinivas
Good hotel for long stay
Leisure Family
2/10
Poor
19 Sep 2025
Joshua
Pubic hair in my sheets. Broken Shower that didn’t work. And front desk staff that treats you like you’re an inconvenience to them.
Business Self
8/10
Excellent
18 Sep 2025
Timothy M
Hotel room was very large and comfortable. The bed and pillows were excellent.
Business Self
10/10
Exceptional
17 Sep 2025
Maria
Great value
Leisure Partner
2/10
Poor
15 Sep 2025
Fernando

Nice Facade Can Be Deceiving

Looks great from outside but outdated inside. Single elevator that's clanky and oftentimes don't open if you are coming down from the 2nd floor. My wife is disabled so you know it's a problem. I left an inflatable leg wedge my wife use to elevate her legs after a long day and I called to see if they have it on their lost and found. I wasted some time to stop by this hotel just to be told that they did not find any and must have thrown to the garbage??? so beware. Make sure you get all your belongings before checking out or you'll be sorry. Lesson learned. For me I won't waste my money to check-in on this place again.
Partner
10/10
Exceptional
08 Sep 2025
John
Quiet place to stay for the week, will keep coming back
10/10
Exceptional
06 Sep 2025
Thienan
Good
4/10
Poor
05 Sep 2025
Akshay
Breakfast not available. Only packed bars 😒
Business Friends
2/10
Poor
04 Sep 2025
Diana

Think twice please!

The room seemed ok at first but upon returning from our concert we were going to sleep n noticed floor was extremely sticky n saw weird splash stains on walls upon inspection we came across many areas that haven't been cleaned or swept in a long time ! The blankets had hairs on them n didn't feel washed and theeennn the phone didn't work to call front desk so I tried calling from my phone nobody answered the phone. Very disappointed. Would not stay here again
Friends_and_family Family
10/10
Exceptional
03 Sep 2025
Emmanuel
Great reception!
2/10
Poor
03 Sep 2025
Brenda Lee

Really Dirty, Staff Doesn't Care

The first thing I did when I checked in was jump in the shower and my son got into bed. I noticed it was dirty so I took a washrag and cleaned up the tub myself. During my shower I looked over to see the shower curtain was dirty. Gross. After my shower I asked my son to get in and he yelled from the shower \"Mom, there's bed bugs, there's one on me.\" I pulled back the bedding to see super dirty sheets (dirt, hair dead bugs) and took a few photos of bed bugs. I called the front desk to tell them we were leaving and asked for a refund and he stated I would need to wait until Monday when the manager came in. After having hotels.com follow up, the manager declined my refund so I am moving forward with reporting to the county health department, the corporate office, and disputing the charge on my credit card. I wish I would have taken more photos but it was late at night and I was more worried about finding another place to stay.
Friends_and_family Family
10/10
Exceptional
01 Sep 2025
Devina

A++

Very friendly staff & nice room
Self
8/10
Excellent
01 Sep 2025
Mel
We had a Good Stay Here…
Friends_and_family Family
8/10
Excellent
29 Aug 2025
Sergio
Comfortable nice and clean perfect for sleep not noise
Business_and_leisure Friends
10/10
Exceptional
28 Aug 2025
Devina

Very friendly staff

I have been coming to this property since last 2 yrs , staff is extremely friendly and accommodating.. I request for early checkin fewer times and they have been able to give me.
I strongly recommend this hotel.
Self
4/10
Poor
19 Aug 2025
Gautam
Room smelled. shower tub had stains and found bugs in the room. try to avoid and the free breakfast is a joke it’s coffee and cold. You get what you pay for in the end. It a 2 star or motel level for sure.
10/10
Exceptional
10 Aug 2025
Drucylla
Got the room for my cat while my apartment was being fumigated. He loved the high cabinets for perching and two separate views from the windows. He gave it 5 paws out of 5
Leisure Pet
8/10
Excellent
10 Aug 2025
ESTHER
Breakfast I think they can do better
Family_with_children
10/10
Exceptional
07 Aug 2025
Winston
The staff was amazing and courteous. Accessible to the 101 and 880 freeway and close to Great America, Levi Stadium, ATT Arena and local colleges.
Business_and_leisure Self
2/10
Poor
07 Aug 2025
Shankar
Breast fast not available on the 2nd day. even when it's there its limited.
4/10
Poor
05 Aug 2025
Karen
Only good thing it was close to Levi Stadium. No room amenities such as shampoo, lotion. Closet shelf was broken
10/10
Exceptional
05 Aug 2025
Robert
The floors were very dirty. Threw away our socks because they were so black and nasty. Food? Only 2 muffins, coffee, tea, & hot chocolate options. Shouldn’t be listed as breakfast included when it’s only snacks. No ice available. All kitchen items had to be requested, very inconvenient.
Leisure Family
4/10
Poor
04 Aug 2025
Andrew
I booked this property 6 months in advance and upon arrival was informed that they “overbooked” and my reservation was bumped from a king to a queen in large part because I wasn’t paying the increased rate for the weekend now that the property new it was an event weekend. Was still charged my full rate, not the rate for what would have been a queen at the time of booking.
Leisure Partner

Location & surroundings

Extended Stay America - San Jose - Santa Clara
2131 Gold St, San Jose, United States

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Extended Stay America - San Jose - Santa Clara

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