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Element San Jose Milpitas

San Jose - Silicon Valley - CA · United States

521 Alder DriveView location

9.4/10Excellent467 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Element San Jose Milpitas

Be sure to enjoy recreational amenities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills. Grab a bite from the snack bar/deli serving guests of Element San Jose Milpitas.

Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Featured amenities include complimentary wired internet access, a 24-hour front desk, and laundry facilities.

Self parking (subject to charges) is available onsite. Make yourself at home in one of the 194 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.

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With a stay at Element by Marriott San Jose Milpitas in Milpitas, you'll be steps from Silicon Valley and a 3-minute drive from Great Mall of the Bay Area. This hotel is 3.7 mi (5.9 km) from Levi's Stadium and 6.9 mi (11.1 km) from SAP Center at San Jose.

Make yourself at home in one of the 194 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Car recommended LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7:00 AM to 10:00 PM.
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Uncovered self parking fee: USD 18 per day (in/out privileges)
    • Pet fee: USD 50.00 per accommodation, per night (maximum USD 150 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Silicon Valley 0.1 km / 0.1 mi
Great Mall of the Bay Area 2.3 km / 1.4 mi
LEGOLAND® Discovery Center 2.8 km / 1.8 mi
Samsung Semiconductor Inc 3.4 km / 2.1 mi
Cisco Systems, Inc. 4.1 km / 2.5 mi
India Community Center 4.6 km / 2.8 mi
Rivermark Village 4.7 km / 2.9 mi
Levi's Stadium 5.9 km / 3.7 mi
BAPS Shri Swaminarayan Mandir 6 km / 3.7 mi
Santa Clara Convention Center 6.3 km / 3.9 mi
Casino M8trix 6.3 km / 3.9 mi
Topgolf San Jose 6.3 km / 3.9 mi
Golfland 6.8 km / 4.2 mi
California's Great America 6.8 km / 4.2 mi
Intel Museum 7.2 km / 4.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 194
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Room service
  • Laundry service
  • Bicycle hire service
Show 14 more facilities & services
  • Lift access
  • Grill/BBQ
  • Restaurant
  • Meeting room
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Breakfast
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Cash Free
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Element San Jose Milpitas

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Element San Jose Milpitas

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    Element San Jose Milpitas

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 37 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable7 photos

    Element San Jose Milpitas

    STUDIO TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival

    Facilities with extra charge

    • Cable TV
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • Housekeeping
    • Hairdryer
    • Tea and coffee making facilities
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Element San Jose Milpitas

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Element San Jose Milpitas

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Element San Jose Milpitas

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Element San Jose Milpitas

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Element San Jose Milpitas

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Element San Jose Milpitas

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 30 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable4 photos

    Element San Jose Milpitas

    DOUBLE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Element San Jose Milpitas

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Element San Jose Milpitas

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN

    Photos are not available for this room type.

    Element San Jose Milpitas

    QUADRUPLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 48 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable6 photos

    Element San Jose Milpitas

    SUITE KING BED ONE BEDROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 35 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable7 photos

    Element San Jose Milpitas

    STUDIO KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom

    Facilities with extra charge

    • Housekeeping
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Cable TV
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-2

    Photos are not available for this room type.

    Element San Jose Milpitas

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Element San Jose Milpitas

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Element San Jose Milpitas

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Element San Jose Milpitas

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Element San Jose Milpitas

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Element San Jose Milpitas

9.4
Excellent
467 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Jocelyne
Friendly staff and very clean overall. We definitely recommend and plan on coming back.
10/10
Exceptional
30 Jul 2026
bertha
Great and clean
10/10
Exceptional
30 Jul 2026
bertha
Everything was clean the staff was great I wish they had shuttles but everything else was great besides having to pay for parking
8/10
Excellent
27 Jul 2026
Robert
Excellent service. Breakfast was good. Pet friendly. I wish they wouldn’t charge a parking fee.
10/10
Exceptional
27 Jul 2026
Cheryl
Great location, clean room, excellent staff, and great breakfast!
8/10
Excellent
26 Jul 2026
Robert
Really nice room. Everything was clean wonderful. Pet friendly. I wish they didn’t have a parking fee. Other than that everything was great.
2/10
Poor
19 Jul 2026
Jorge
Air conditioning was not working, my whole family was dealing with a 60° room, very cold, and no one was helpful or made any attempt to help the situation. Employees were crying during breakfast since there is new management and they cut their hours very horrible experience. I need a manager to call me, please.
10/10
Exceptional
12 Jul 2026
Marilyn
Wonderful stay from start to finish. The hotel felt welcoming the moment I walked in, and the receptionist who checked me in was kind and accommodating. My spacious king room and convenient kitchenette made the night comfortable, though a full‑size mirror would be a great addition. The fitness center was well maintained, and the free breakfast — complete with a chef — was excellent. Everything was very clean, and I had zero complaints. Highly recommend and will stay again on future travels.
Self
10/10
Exceptional
10 Jul 2026
R Anthony
I liked the gym facility and the front and breakfast staff were very helpful
Friends_and_family Friends
2/10
Poor
09 Jul 2026
Cassandra
The manager was absolutely rude. They brought up a disgustingly, black, moldy crib/pack and play for my one year-old to sleep in.
I called a day or so after we had checked out stating we left a sweatshirt in the bathroom I got no call back no word about my belongings. We reserved a shuttle for a certain time for a 6 people when the driver showed up to shuttle us, he let us know that there was nobody on the schedule that they never informed him people were needing to be shuttled.
Friends_and_family Family
8/10
Excellent
07 Jul 2026
Jessielyn
We had a
10/10
Exceptional
06 Jul 2026
Alex
The shower head should have a hose extension to make the shower and cleaning better. And the TV did not work. Other than that the room was very clean and nice. The breakfast was very good. I will definitely stay here again.
Family_with_children
10/10
Exceptional
06 Jul 2026
yikhei gary
Everything good, only the shower room have one option want to perfect it, is the shower room to add the Shower head(Handheld Shower ) we will back and stay next time.
Family_with_children
10/10
Exceptional
28 Jun 2026
Mark
Total A+ stay from the friendly staff to the well equipped room.
Partner
10/10
Exceptional
27 Jun 2026
Joell
The lady at the front desk was very friendly and accommodating. Also the breakfast was very good and had plenty of choices. Would stay here again.
Pet
10/10
Exceptional
24 Jun 2026
Burak
perfect hotel
10/10
Exceptional
17 Jun 2026
Junaid
.
Self
10/10
Exceptional
17 Jun 2026
David
Clean, comfortable hotel.
10/10
Exceptional
05 Jun 2026
Prarthana P
Great stay! Had a mini kitchen in room
Family
10/10
Exceptional
29 May 2026
Laurie
Clean rooms, good breakfast and helpful staff!
10/10
Exceptional
25 May 2026
Grace
Hotel provide free bike rental
Family_with_children
10/10
Exceptional
25 May 2026
Cristal
Excelente lugar, el personal super atentos, sobre todo los de cocina, el desayuno maravilloso de 10, ufff su hour relax me encantó. Definitivamente mi lugar para llegar cada año que viaje a San José.
Family_with_children
10/10
Exceptional
09 May 2026
KATHRYN
We arrived late in the evening after a long drive. We were greeted by a wonderful young lady I believe her name was Davina. She was so kind , accommodating and helpful. She went above and beyond to make sure we had everything we needed and that we were comfortable! The property was perfect, clean and well maintained. We would definitely stay here again and again. We didn't get to use the pool but it looked so nice and inviting we had wished we could have taken a dip!
Family_with_children
10/10
Exceptional
08 May 2026
MOHAMMED
Clean room
8/10
Excellent
07 May 2026
Gerardo
Everything was 5 stars except the breakfast. The layout was strange and confusing. Also very bland. But I didn't go there for breakfast. I went for peace and quiet and a really nice room and they excelled in that department.
Self
10/10
Exceptional
27 Apr 2026
Steven
The room is very clean. The staffs are courteous. The wifi is very good. Please do give clear instruction at check on a separate instruction slip on how to and which WIFI to use. The breakfast is just right, and a balance of items. However the coffee maker machine has a long line due to the making per cup of coffee make time. Please consider adding an additional coffee maker machne.
10/10
Exceptional
26 Apr 2026
Christopher
Great breakfast and amazing staff
Family_with_children
10/10
Exceptional
24 Apr 2026
Leyla
Great service
10/10
Exceptional
07 Apr 2026
Claudine
Will definitely come back
Family_with_children
10/10
Exceptional
06 Apr 2026
Nestor
Yes everything was working perfectly fine
8/10
Excellent
06 Apr 2026
brian
Bikes were fun to use
Partner
10/10
Exceptional
05 Apr 2026
Emiliana
It was excellent experience!
Family_with_children
10/10
Exceptional
29 Mar 2026
Eric
Good breakfast, with a chef station. Each morning you can expect freshly cooked eggs, sausage or some type of breakfast scramble.
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
Meng
Nice breakfast with an omelette station opening in weekdays
10/10
Exceptional
22 Mar 2026
Jessica
Fantastic!
Family_with_children
10/10
Exceptional
22 Mar 2026
Daphne
We had a wonderful stay. Rooms were clean. Nice kitchen area for essential needs. Complimentary full breakfast was excellent. We ate so much we had to go to the gym after! Kids enjoyed the pool as well. Staff was very friendly. We will be back!
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
Jhalainna
I have to say, this is literally the best bang-for-your-buck hotel stay in the greater San Jose area! From it's prime location next to the freeway and Great Mall, yet away from the San Jose hoopla and traffic, my family often chooses this hotel as an alternative to staying in a busy SJ location when visiting our son at SJSU. The double queen suite is more than adequate for a family of 5, especially if there are 3-4 kids--my teen son who is 5'10 could comfortably share the pullout couch with one of his younger 10-12 yo siblings and the queen beds can comfortably fit 2-3 kids under the age of 12 (if they aren't wild sleepers!). Also, the in-room kitchenette is so handy and provides all a family would need to cook their own meals or reheat leftovers as they see fit. There is also a full sized fridge, dishwasher and double closet with a safe! I would say if there's any room for improvement, both my daughter and I both said on separate occasions, \"Where's the full length mirror?!\" So, if you're reading this Element, adding full length mirrors to the inside of the closet door or outside of the bathroom doors would be a welcome addition!

As far as the grounds and service goes, very happy with the plentiful onsite parking, the hotel cleanliness, the front desk staff was very patient, friendly and accommodating and the breakfast was extensive and had something for everyone--the automatic coffee machine was a huge bonus! I am definitely coming here again!
Family_with_children
10/10
Exceptional
16 Mar 2026
Ronald Florente
N/a
Friends
10/10
Exceptional
15 Mar 2026
tham
My family & I always stay at this location or any element hotel. Excellent customer service!!! Always recommend to family and friends. Thank you again until our next trip! Shoutout to davita ( I think that’s how you spell her name) & Alex who help me check in when I first arrived at the hotel.
Friends_and_family Family
6/10
Pleasant
09 Mar 2026
MARIA CECILIA
Stayed for 2 nights. Room was not serviced as requested. Shampoo container was empty. Had to use body wash to supplement. Requested additinal pillows. Was told it would be delivered but never did
Family
10/10
Exceptional
04 Mar 2026
Julio
Great place
10/10
Exceptional
03 Mar 2026
Flora Tarcila
Julie in the reception was very helpful, respectful and attentive to our needs. Our room was a Studio with multiple beds and it's clean and quiet. It has a full size fridge and a kitchenette. The breakfast has few selections. All the staff that we met are helpful and respectful. Thank you 😊
10/10
Exceptional
03 Mar 2026
Maria
Julie, Mey, & John were excellent at providing customer service! :)
The room was clean, comfortable, and spacious!
Family
10/10
Exceptional
27 Feb 2026
Edwin
The room was perfect and the staff was amazing specially the receptionist that checked me in
Self
10/10
Exceptional
26 Feb 2026
MEREDITH C.
Big and spacious, free breakfast
Family_with_children
10/10
Exceptional
01 Feb 2026
Naquiela
Great place
10/10
Exceptional
26 Jan 2026
ann
The statb was great.
10/10
Exceptional
22 Jan 2026
parisa
Very clean, spacious rooms, friendly staf.
10/10
Exceptional
19 Jan 2026
Eddy Lynn
Room was clean and spacious
Staff were all frIendly
Leisure Family
10/10
Exceptional
07 Jan 2026
Sandra
Great place, amenities, and staff.
Leisure Friends
10/10
Exceptional
05 Jan 2026
Uma
Great place
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Stephanie
The continental breakfast was five stars. Everything was fresh area was clean and staff extremely friendly
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Shelley
Clean room
Friends_and_family Family
6/10
Pleasant
02 Jan 2026
Ahmad
In general it is a new hotel and it is clean. The room beds were *not* comfortable. The breakfast was good. The cleaning maid did not replace bathroom essentials and we had to ask for bathroom tissues at the front desk, who were not responsive in a friendly manner - they asked us to come down to get the items we needed in a voice that sounded a bit irritated by the request. The major issue is that the front desk is not friendly and welcoming, and I did not see a single smile though I interacted with them multiple times over five days. Also had a bad experience with the security staff when I was sitting in the front area late at night around 1:30 am, and he was quite rude to me. The front desk also does not know basic customer service by actually not looking at the customer with basic communication skills like speaking in the right tone, looking at the guest in the eye and being friendly. Other than the negative customer service experience it is an acceptable hotel, but for me it was not exactly comfortable.
Leisure Family
10/10
Exceptional
01 Jan 2026
Ramon
n/A
10/10
Exceptional
30 Dec 2025
PETER
Everything about this hotel was surprisingly good, given how affordable the rate was. Everything was top notch with two minor exceptions.

1. TV size - the rooms were large in size and could use larger TVs to be able to get a better viewing as they were a little small for the viewing distance.

2. Dial up the water pressure. Maybe it's just me but I prefer showers with stronger water pressure.

Other than these two fairly minor shortcomings, every thing else was top notch and kudos to the front desk staff.
Leisure Family
10/10
Exceptional
30 Dec 2025
Leslie
Staff was so great and kind. Clean and next to train station. Will definitely stay here again!
Leisure Family
10/10
Exceptional
29 Dec 2025
Jagmohan
Everything was great, room service, staff n all. We enjoyed our time at Element!
Leisure Family_with_children
10/10
Exceptional
29 Dec 2025
Mele
Clean spacious rooms and friendly staff.
Friends_and_family Family
10/10
Exceptional
29 Dec 2025
Veronica
I am absolutely in love with this place and when i take a trip back to the city this is where I'll be. The rooms are spacious and modern clean and absolute grand experience. The staff all the way around were super friendly and professional. My God daughter loved this place didn't know the pool was heated so I will be prepared my next.
Leisure Family_with_children
10/10
Exceptional
28 Dec 2025
Ivan
Breakfast was good, just not very much options.
10/10
Exceptional
28 Dec 2025
Osvaldo
Nice room, good breakfast. Perfect stay for the family
Business_and_leisure Family_with_children
10/10
Exceptional
28 Dec 2025
chang heon
Big parking lot. Clean and safe environment. Clean room. Nice staff
Leisure Family_with_children
2/10
Poor
25 Dec 2025
Jorge a
Room was great but the breakfast was horrible I stay and a lot hotels this have to be the worse breakfast I ever had👎
Self
10/10
Exceptional
21 Dec 2025
RAJWINDER
Clean room
10/10
Exceptional
16 Dec 2025
Cindy
The room was absolutely perfect. It was very clean. The shower was wonderful. Very spacious. I would definitely rent again. Thank you!
10/10
Exceptional
15 Dec 2025
Nagaraj
Property was maintained really well. Customer service was fabtastic. Very accommodating and great staff. Breakfast options are good.
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
Jarrad
Everything was great, and clean!
10/10
Exceptional
14 Dec 2025
Jarrad
Thoroughly enjoyed my stay here, this is definitely one of the best hotels in the San Jose/Milpitas area by far
Friends_and_family Family
8/10
Excellent
07 Dec 2025
JANA CLEA
Staff is nice and accommodating
Leisure Family
10/10
Exceptional
02 Dec 2025
Vivek
Amazing hotel, great breakfast and nice lobby. The service was also very good
10/10
Exceptional
02 Dec 2025
Daniel
It had a heated pool that my kids loved!
10/10
Exceptional
30 Nov 2025
Alfonso
I enjoy swimming in the morni g in a geated pool
Friends_and_family Family
8/10
Excellent
30 Nov 2025
Hari prasad
Check in process was easy and courteous but sad to say untrained kitchen staff behavior with guests was a surprise.
Leisure Friends
10/10
Exceptional
25 Nov 2025
David
Clean room, awesome staff, great breakfast, super convenient location!
Friends_and_family Family
10/10
Exceptional
25 Nov 2025
Pilar
Wonderful stay! Great breakfast. Friendly check in and breakfast staff. Close to Levi Stadium
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Andy
Room was spotless and s
10/10
Exceptional
10 Nov 2025
Gloria
Great price, easy check-in. Our ground floor room had very high ceilings and was extremely clean.
Partner
10/10
Exceptional
09 Nov 2025
casey
Booked multiple rooms for family. Davina went above and beyond to accommodate our stay. All the staff were friendly. The breakfast was top tier. Our stay was a 10/10
Leisure Family_with_children
10/10
Exceptional
09 Nov 2025
Denis
The room is comfortable, clean and roomy. Check in was easy, the front desk Alex T. is friendly and listen to the customer. This is now one of my favorite hotel to stay as a family.
8/10
Excellent
09 Nov 2025
Regina
Clean room. Decent breakfast with freshly cooked eggs dishes. Good location.
Leisure Family
10/10
Exceptional
09 Nov 2025
rose
the room was clean and we checked in before 3:00 pm and we were able to check in early. However, we requested more blankets and pillows and the front desk told me that they didn't have any extra pillows or blankets at the time however it was fine. they said if they found any extra they will bring it to our room. however no extra. Aside from that everything was excellent.
Leisure Family_with_children
10/10
Exceptional
09 Nov 2025
Joell
Rooms were nice and clean. Great use of space. Beds were comfortable and enjoyed being able to access Netflix on the TV. The buffet breakfast was actually good and a lot of choices.
Leisure Family
10/10
Exceptional
26 Oct 2025
Duc
Decent breakfast that's included.
Friends_and_family Family
8/10
Excellent
26 Oct 2025
Kevin
It’s clean, safe places but breakfast menus little poor don’t have much choose, the staff at kitchen kind not friendly
Leisure Family
10/10
Exceptional
21 Oct 2025
Matthew
Hotel is so much nicer than a 3 star should be. Breakfast was the best hotel breakfast I've had included with a room. As well, the happy hour is a nice touch and the snacks and beer were great. Amazing gym and amenities. Only complaint is that I booked a king room and was given a 2 bed room when I checked in.
Business
10/10
Exceptional
19 Oct 2025
tham
Always love staying at the element hotel with my family on trips or when I’m working also.
Friends_and_family Family
10/10
Exceptional
14 Oct 2025
Donna

Great stay again!

This was the 3rd time staying at this hotel. It was amazing as always! We plan to stay here now for all San Jose trips. Great layout, amenities, breakfast!
Friends_and_family Family
8/10
Excellent
12 Oct 2025
Cary

Great stay! Still like new.

My only disappointment was that there was no hot oatmeal for breakfast. Everything else was fantastic. The filtered water in the room was great. Definitely will book at Elements again if the opportunity arises.
Friends_and_family Family
10/10
Exceptional
11 Oct 2025
sara
Very clean, amazing staff and quiet guests.
Business_and_leisure Partner
10/10
Exceptional
06 Oct 2025
Son
Excellent
10/10
Exceptional
05 Oct 2025
Rosemary
Yes
Friends_and_family Family
8/10
Excellent
22 Sep 2025
SAAD
Breakfast was really good.
Leisure Family
10/10
Exceptional
19 Sep 2025
Yukiko
Spacious room and clean
10/10
Exceptional
06 Sep 2025
Chrystal
Clean room,family-
8/10
Excellent
01 Sep 2025
macy
Awesome
10/10
Exceptional
25 Aug 2025
Kurt

Great Stay

Tremendous hotel experience. From check in to check out, it was very efficient and easy. Breakfast was the best we have had at this type of hotel. Plentiful options and quality breakfast. 10 out of 10.
Friends_and_family Family
10/10
Exceptional
23 Aug 2025
Stephanie
We didn’t like that it didn’t have a regular closet to hang things! It would have been nice to have drawers with the nightstands, or a dresser with drawers and a mirror! We had trouble calling the front desk!
Business
8/10
Excellent
10 Aug 2025
Lia
When I arrived, check in was quick and easy. I got the room I booked for, a 2 queen room suite. It looked cleaned and was spacious. However we discovered that the toilet was broken and would not flush and was in constant flushing mode. I didn’t think much of it when we left to our concert but when we got back, the toilet was still in flushing mode and now the kiddos needed to really use it.

I called the front desk and spoke with a very helpful person who told me that the maintenance man would be Available tomorrow. Was I interested in changing rooms? She allowed me to take a look at the room before she made the room switch. I love them for fixing the problem without being awful about it.

With the room change, that resolved our toilet problem and we went to bed. The bed is comfortable, the mattress was not too soft nor too hard, so medium mattress and I didn’t want to get out of it.

The breakfast served was simple but delicious, Scrambled eggs or white eggs and brown rice. There was cereal and milk, miso soup, fresh fruit, a little yogurt parfait bar, toast, bagel, muffins and coffee to name a few items.

Overall our stay was pretty good. Will stay again.

Leisure Family_with_children
8/10
Excellent
10 Aug 2025
Alexis

A few bumps but great stay

We went for a NFL football game. It was an excellent stay. Room was ready early and it was very clean.
There are a few things you can hear the people above you run and talk a bit. Around 10 pm we got a skunk smell coming through the vents so we had to turn off the a.c.
Friends_and_family Family

Location & surroundings

Element San Jose Milpitas
521 Alder Drive, Milpitas, United States

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Element San Jose Milpitas

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