Sonesta Silicon Valley

United States , San Jose - Silicon Valley - CA
Milpitas, 1820 Barber Lane
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100 reviews shown

10/10

Exceptional

13 May 2026

Christy

Great stay, comfortable, clean and attentive staff.

Friends

10/10

Exceptional

11 May 2026

Michael

Outstanding

10/10

Exceptional

11 May 2026

Jie

The room is clean

Partner

10/10

Exceptional

07 May 2026

CHAD

Always a great stay.
Thank you Cassandra for helping me with my room concern.
As always the staff here are so accommodating to assist any concerns.

Definitely will return.

Self

10/10

Exceptional

05 May 2026

Jose

Great customer service

10/10

Exceptional

04 May 2026

Damodar

Very clean, modern abd in a good location close to highways

Self

10/10

Exceptional

03 May 2026

Tracy

From the moment I walked in 4/9 to check-out on 4/27, my stay was Impeccable!
I was going through a Life Crisis and Susan at the Front Desk made my stay like a Home. Very caring, and goes Above and Beyond her job description! On check- in I was a disaster and she assisted me with my luggage from my car in the check in bay to my room. She addressed me by my name at all times which made me feel "Seen". Renee also goes Above and Beyond to assist you with the personal touches!
Definitely recommend Sonesta Silicon Valley!

Self

10/10

Exceptional

03 May 2026

Nicole

Customer service was amazing the staff went above and beyond this is our new go to hotel when in San Jose

Partner

10/10

Exceptional

03 May 2026

Nicholas-Vuong

It looks to be newly remodeled so the rooms and lobby look very nice and modern. My room must have been a mini suite with separate bedroom. Nice business hotel. They charge $19 for parking but the lot co-mingled with other commercial properties so it just looked like they were gouging for parking unnecessarily.

10/10

Exceptional

02 May 2026

Kohulan

Great hotel near offices

Self

10/10

Exceptional

02 May 2026

Yihan

Very clean and comfortable

10/10

Exceptional

27 Apr 2026

Montserrat

Server in the bar was very friendly as well ass front desk staff.

Partner

10/10

Exceptional

27 Apr 2026

Sachie

N/A

Family

10/10

Exceptional

27 Apr 2026

CHAD

I really enjoy coming to this hotel week after week. One thing I was noticing is how the staff members are always busy doing something to keep this place in excellent condition. Maintenance staff Rafa and Isaiah are continually moving around and getting stuff done. The swimming pool and hot tub are always extremely clean and area is trash free. Very much appreciate these guys. Front desk staff always greet guest with a smile and make you feel welcome. Housekeeping staff are so kind and smile and say hello in the hallways.
Nelli and Buu, at the bar/restaurant remember your drink you had last time and are quick to make sure you are happy with your beverage and food orders.
Just another few reasons to make this hotel your to when in the area as I have.

Self

6/10

Pleasant

26 Apr 2026

Kobi

The staff were very friendly and the hotel smelled clean. They offered lemon water in the lobby and check in was simple.
The room was mostly clean and spacious, the window was left open. I thought the shower was clean until I started to step in and noticed the floor was filthy gray.
The carpet was a bit crunchy, the bed was comfortable and the tiled entry seemed clean.

Self

10/10

Exceptional

26 Apr 2026

Jessica

Nice hotel! Very comfy bed and pillows!

Partner

8/10

Excellent

24 Apr 2026

Steve

Excellent

Self

8/10

Excellent

24 Apr 2026

Quiet place and convenient for our traveled locations.

Partner

10/10

Exceptional

23 Apr 2026

CHAD

My reviews rarely change about the quality of hotel and the staff. But…..this time it stays the same. EXCELLENT IN EVERY WAY, SHAPE OR FORM. Please don’t stop delivering an excellence in service that other hotels should wake up and notice. Food quality, room quality and staff quality going beyond what you have ever experienced.
I never have any need to stay anywhere else as long as this hotel continues to do what they do. 5 stars all day long.
See you soon!!!

Self

10/10

Exceptional

23 Apr 2026

Janeth

Amazing

10/10

Exceptional

22 Apr 2026

Octavio

Amazing location!
Simply one of thee best rooms ever had in a business trip considering that we travel a lot because of business, this option was a perfect deal.

Business

10/10

Exceptional

22 Apr 2026

Roberto

4th time in this location. Great as usual.

Friends

10/10

Exceptional

22 Apr 2026

Brittany

This is a nice, small hotel with a good amount of amenities to enjoy

10/10

Exceptional

20 Apr 2026

Evgeniya

Staff is great

Self

10/10

Exceptional

15 Apr 2026

Tracy

Susan at the front desk is Awesome!! The housekeeping is great!

10/10

Exceptional

15 Apr 2026

Lori

👍

10/10

Exceptional

15 Apr 2026

Fernando

Liked the instant acknowledgment as I walked in. Checking in was quick since I made a reservation. Staff at check in counter were helpful and resolved concerns.

10/10

Exceptional

14 Apr 2026

Xueying

Bed was comfortable

Business

10/10

Exceptional

14 Apr 2026

Lisa

dinner was excellent and drinks fabulous!

Self

10/10

Exceptional

13 Apr 2026

Agnes

The room was very clean and the hot tub I enjoyed it. Got the bfast part of my stay and everything was delicious lots of option to choose from. Will definitely stay here again

Self

10/10

Exceptional

13 Apr 2026

Isabel

good

8/10

Excellent

12 Apr 2026

Siamak

It’s a nice and clean property. The only surprise part for me was 19 dollars per night for parking in Milpitas. I can understand downtown due to limited real estate but charge for parking in Milpitas is a bit too much. Plus I expected the total price that Expedia list is a total price so got a surprise there.

Self

10/10

Exceptional

12 Apr 2026

Chris

Very clean hotel. We had an upgrade due to being a hotel.com member for free. Also, the 2 drink coupons came in handy at the bar. It pays to be silver or gold. Probably one of the best showers i have had in a hotel in years, the shower and tub were separate.

Partner

8/10

Excellent

12 Apr 2026

Hai

The room is spacious, but the carpet stain is still unacceptable despite the overall cleanliness.

The light switch is hidden behind the door instead of next to it, which might confuse you at first.

The climate control panel is modern and easy to operate. I like it.

The bathroom is satisfactory. I wish it had a bathtub — that would be a big plus.

Self

10/10

Exceptional

11 Apr 2026

Damian

Great spot if you work close by!

10/10

Exceptional

10 Apr 2026

Noah

I didn't have breakfast.

Self

10/10

Exceptional

07 Apr 2026

Audrey Allison

clean room and free upgrade

Partner

10/10

Exceptional

06 Apr 2026

Christopher

My stay was great

10/10

Exceptional

04 Apr 2026

Luis

Clean room and staff are super freandly

Partner

8/10

Excellent

03 Apr 2026

Mindy

Stayed here for one night with family before a medical procedure at Stanford. The outside of the hotel when you arrived looked old and tired. Parking was $19 ( which we knew but think was steep for the area). The lobby was clean and staff was nice. One of the main reasons we picked this hotel is because it advertised a hot tub and a heated pool, that they claimed wasn’t common in the area. Unfortunately the pool was definitely not at all heated and was freezing, paint was peeling from the sides and water was too cold to swim. Hot tub unfortunately was like warm bath temp at best and the jets didn’t work. The railings to get in and out of hot tub were broken and no longer attached to the ground. So the whole reason we picked this place was pretty much a bust. The room was nice, beds and pillows were comfy and for the most part was clean, except that the shower did have some long black hairs in it when we arrived. Charger in the nightstand was a nice touch and room was able to get very dark at night.

Family

8/10

Excellent

02 Apr 2026

Chia Lin

Breakfast

10/10

Exceptional

31 Mar 2026

Mathew

Great hotel. Great staff. I enjoy myself every time I stay

10/10

Exceptional

28 Mar 2026

Cynthia Lynn

I would stay their again great service and it’s was a very relaxing atmosphere

Family

4/10

Poor

27 Mar 2026

Surya

We called and asked about the hot tub if it was up and running. They said it was but didnt say it was lukewarm, the jets were broken and the safety poles were pulled out of the ground. That was a safety hazard right there. Not a fun experience at all.

But a shout out to Maria at the bar who’s a sweetheart and made us feel welcome with a warm greeting. Please fix your amenities as we only stay there because of the hot tub. Will consider the other sonesta on Bellew drive next time.

We are regulars so would appreciate your comments on the above issues.

Best regards

Partner

10/10

Exceptional

26 Mar 2026

Tan

Room is clean, and I like the room service

Friends

10/10

Exceptional

26 Mar 2026

Mathew

Friendly staff very clean room

10/10

Exceptional

25 Mar 2026

CHAD

As always an excellent experience. From welcome to leaving, everyone is so nice. Restaurant food is high level. Give those parmesan chicken wings a try. Wife made me bring her some home because I kept talking about them. Looks like I'll be back soon to get some more.
BTW - Leave your bartender, front desk staff and mostly housekeeping a kind gratuity, They all matter and deserve it.
10/10 service from the heart.

Self

10/10

Exceptional

24 Mar 2026

Kevin

Amazing stay. Stayed here for 3 nights. Very clean and modern with very good price for stay!

10/10

Exceptional

24 Mar 2026

Guilherme

Clean and great service

Family_with_children

10/10

Exceptional

24 Mar 2026

CHAD

HONEST REVIEW -
This hotel in my experiences has the quickest and easiest procedure I've ever dealt with. You will be resting comfortably in an extremely clean and well-equipped room in hardly any time. Front desk staff have this process down to a science. You can definitely tell that upper management have an amazing team. Can't forget about the nighttime staff who carry this high level of service through, and into the morning. When you leave for the day, expect a warm "goodbye and have a great day" from the front desk staff down to housekeeping.
Forget something? - They have a good selection of small bites and toiletries if needed.
Give the restaurant a try. Great drinks prepared by Maria, Nelly and Buu who truly know how to treat the guest with professionalism.
Darius and his team in the award-winning kitchen, will make your taste buds smile with unique creations, that will make you want to come back time and time again.
Please give a shoutout to the gentleman at the bar/restaurant on Monday morning for making you feel welcome and creates a fantastic bloody Mary

Looking forward to my future stays with this hotel. You won't be disappointed.

Cheers - CB

Self

10/10

Exceptional

24 Mar 2026

Joseph

Clean spacious room

Partner

8/10

Excellent

23 Mar 2026

Shellisa

Very nice place. In the industrial part of town, not much near by. You do have to pay $19 for parking. There is a bar/restaurant on site. Pool was very nice as well.

Friends

10/10

Exceptional

22 Mar 2026

Jessica

Pillows went flat soon as you lay down. Otherwise good quiet location and was adequate for our one night stay.

Family_with_children

6/10

Pleasant

22 Mar 2026

Nicolas T

The room is not well insulated. I was on the first floor by midnight, The people on the second floor came back, walking in their rooms and I can hear every footsteps they made back and forth for 45 minutes I was not able to sleep until they in their bed. The people walk in the hallway outside the room you can hear their conversation loud and clear in the room.
If noise does not bother you then:
You like the room nice and spacious
Staffs are friendly and helpful.

Self

10/10

Exceptional

21 Mar 2026

Kwai-Keng

friendly staffs, good locations, clean rooms and surrounding areas. The walls are thin though, can hear next doors conversations clearly.

Family

6/10

Pleasant

17 Mar 2026

Yizhen

I wanted to raise a couple of concerns regarding my stay, as the experience fell significantly below what I would expect from a four-star hotel.

First, the $19 parking fee is difficult to justify given the complete lack of enforcement. After paying, I was not asked for a license plate number, and there appears to be no monitoring in place. This raises a fundamental question as to what the fee is actually for. In practice, it creates an unfair situation where guests who comply are charged, while others could easily park without consequence. Additionally, the hotel is located in an industrial area with abundant parking, which further makes this charge feel unreasonable. When I asked staff, the only explanation provided was that “it is Silicon Valley,” which is not a meaningful justification.

Second, I was very surprised that there were no food or coffee options available after 11 a.m., even on a Saturday. I was unable to get even a basic hot latte, as staff stated they had already “filed the report.” For a hotel of this category, the complete lack of basic daytime service is unacceptable.

Overall, these issues made the experience feel far below four-star expectations. I hope this feedback is taken seriously, and I would appreciate if you could address these concerns accordingly.

Self

10/10

Exceptional

16 Mar 2026

Rhiana

Lovely

8/10

Excellent

16 Mar 2026

Mike

Great staff and personal just the mattress in our room was wear out not comfortable at all, they need to get new mattresses

Family

10/10

Exceptional

16 Mar 2026

Henry

Clean & well kept

Family

10/10

Exceptional

16 Mar 2026

KATHY

Hotel was very clean & welcoming. Was very surprised on the size of the room. Did not use pool area but looked inviting. Was not happy that breakfast was an extra charge & had to pay a parking fee. Hotel was in a business area, very quiet, I would have never guessed this hotel was there. Definitely will stay again.

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Stephen

Properly was great and great location. Team was accommodating

4/10

Poor

15 Mar 2026

Derek

Stop having people pay for parking fees, that's some b******* stop nickel and diminess

Self

10/10

Exceptional

14 Mar 2026

Steven

Great

10/10

Exceptional

14 Mar 2026

evelyn

Everything was the best and clean

Partner

10/10

Exceptional

13 Mar 2026

Rosy

Good

Partner

10/10

Exceptional

09 Mar 2026

CHAD

Another amazing weekend stay at my favorite hotel in Milpitas.
Everything was wonderful from the room to the food.
Decided to check out the Ribeye Steak this time and I was not disappointed. Tender and perfectly cooked to temperature by head chef Darius. Definitely will be getting that again. Shoutout to bartender Maria on a perfect Long Island ice tea and great conversation.
Front desk staff are definitely a shining light when you arrive. You’ll be happy with your stay from check-in to checkout.
Any issues or concerns are quickly dealt with by the friendly maintenance staff. Great job guys.
Look forward to my return weekend. .

Self

10/10

Exceptional

07 Mar 2026

Navneet

Clean, friendly staff, quiet and peaceful

Family

4/10

Poor

05 Mar 2026

Thein

The room was hot even if I set the temperature to 65%

Business

10/10

Exceptional

03 Mar 2026

John

I would definitely recommend this hotel. It was perfect

Partner

10/10

Exceptional

03 Mar 2026

Julie

Hotel is amazing and beautiful! It's in a safe location and has a welcoming atmosphere.

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

David

Was absolutely the best place to stay to visit San Jose and San Francisco, breakfast was the best I’ve ever had in my life the dinner was as well chef was really good felt really private was and awesome place to stay for the game ! I will be recommending people to stay at this hotel .

Friends

10/10

Exceptional

01 Mar 2026

Richard

The room is spacious and big. The location is very quiet. Staff were very helpful. We had a great time at the bar with the bartender Bu who made us his signature cocktails. And the breakfast buffet, perfect.

10/10

Exceptional

01 Mar 2026

Daniel

Amazing stay

Partner

6/10

Pleasant

27 Feb 2026

David

I’ve stayed here on business probably 30 times the rooms and service are great! However they recently added a $20 overnight parking charge that’s not listed or included on here. More frustrating since there’s about 75 open spots around the property every stay.

Self

10/10

Exceptional

27 Feb 2026

Tammy

Staff was amazing and gave me a free room upgrade! Love staying here anytime I am in San Jose.

Self

10/10

Exceptional

25 Feb 2026

CHAD

With so many options on hotels in the area, the Sonesta Silicone Valley on Barber Lane, is a hotel that keeps you wanting to return.
The attention to detail and hospitality is hands down the best you'll find in the San Jose and Milpitas area.
Close to everything you might want to go see and visit, plus has an exceptional restaurant with top quality food and a great selection of desserts to cure that sweet tooth. The bartender at restaurant Buu is fun to talk to and very
Rooms are always clean and tidy. No smoke or sewer smell that you might fine in other hotels. This is a huge plus in my book. Love the walk-in showers that are very spacious and hot water almost on demand when you turn on the faucet. The shower products are very nice to have in the shower as well.
The small store near the front desk is extremely convenient if you forget something from home. Great little snacks plus sandwiches and drinks that are great if you come in after restaurant/bar closes.
Front desk Manager Renee and Assistant Manager Cassandra are definitely a huge asset to this hotel. They take customer service to another level.

10/10

Exceptional

24 Feb 2026

Norma

Room was clean! And nice pool and hot tub

Friends_and_family Friends

10/10

Exceptional

24 Feb 2026

Patrice

N/A

10/10

Exceptional

22 Feb 2026

Bing

Clean, quiet, safe, staff, price etc, all good ! Thank you!

Family

4/10

Poor

21 Feb 2026

KETAN

Staff and stay was fairly good but few things disappointed me. First thing, The room in which we stayed was not equipped with microwave. In addition to this, bathroom door lock was not working.
At the time of booking on Expedia, it was not mentioned anywhere that we have to pay parking fees. During Check in process, I was told that I will be charged $19 per night as parking fee. Information should be properly communicated .

Family_with_children

10/10

Exceptional

20 Feb 2026

Wenhong

Great host nice room very comfortable

10/10

Exceptional

20 Feb 2026

Yifan

clean room

10/10

Exceptional

17 Feb 2026

Maria Lourdes Bernadette

I like staying here vs the other Sinesta in Milpitas when I travel to NorCal for work because it’s a newer built so the rooms are huge and beautifully designed. It’s unfortunate that they’re now charging for parking $19 a night and they were out of bedroom slippers that day I stayed here.

Self

8/10

Excellent

17 Feb 2026

Terri

Room was great, clean and had a big shower with great water pressure. Hotel was pretty quiet, staff were all amazing. The breakfast add on was a little pricey but it’s convenient and the food wasn’t horrible. I only gave four stars because the beds are rock hard which, after a day of walking around San Jose, the bed was not comfortable at all. The comforters on the beds sound like paper rustling any time you move.

Family

2/10

Poor

15 Feb 2026

TONY

too closed to the high way. And they have old windows, so you hear the noise all the night.

6/10

Pleasant

15 Feb 2026

Shams

Not the best option to choose

Business Family_with_children

8/10

Excellent

15 Feb 2026

alexey

The staff members were friendly and helpful. The room was clean. The atmosphere and decor were pleasant. There were nice a few nice sitting areas in the corridors in addition to the lobby. The main improvements I would suggest would be that the mini fridge in the room should have a freezer compartment and that the lobby should have complimentary coffee/tea. Also, there are not many amenities near the hotel, although the hotel itself is nice.

Leisure Family

10/10

Exceptional

14 Feb 2026

Jacob

Very nice great staff

10/10

Exceptional

11 Feb 2026

Christopher

Great staff always clean love this place

10/10

Exceptional

10 Feb 2026

Colleen

Staff went out of their way for their guests and displayed extreme professionalism. Rooms were clean,

10/10

Exceptional

10 Feb 2026

Roland

Staff was great. Room was spacious

Leisure Pet

10/10

Exceptional

02 Feb 2026

Shanquella

Clean room, great staff,

10/10

Exceptional

02 Feb 2026

anna

Very good clean new hotel; spacious room, convenient to all major freeways, 10 minutes from San Jose airport. Great for business trips to Silicon Valley.

Self

10/10

Exceptional

02 Feb 2026

CHAD

Once again, I’m totally amazed on how this hotel can go above and beyond on the service I’ve been given while staying here every weekend for the past 3 months.
Front desk manager Renee is such a kind and personable individual that truly knows how to treat guest. You can definitely tell she passes her skills on to her staff, because they definitely shine. I have to add on how disappointed I was to pack up and leave on Sunday. Feel like I could live at this hotel for a long time. Room was incredible and the cleanest place I’ve ever stayed at. Housekeeping staff does a great job. Leave them a little something for their services, they work hard and deserve it.

Shout out to Rafa (maintenance staff) for his quick response to the key card reader issue. He has great skills that are definitely worth giving him a big thank you.

As always, Buu, Darius and the kitchen staff know how to make amazing culinary dishes Don’t hesitate to get the Manzanita burger. You can taste the quality of the beef and vegetables they use, and the bacon jam is next level.

I have no need to stay at any other location but here, and after you’ve stayed once, I’m sure you’ll agree and return.

See you soon!!!!!

Business Self

2/10

Poor

01 Feb 2026

SOPHIA

Terrible allover. Phone didn't work. Sink and shower drain didn't work. Shower likes in the river.

Leisure Family

10/10

Exceptional

30 Jan 2026

Kennith

Quite, convenient, and offered room upgrade to Expedia VIP

6/10

Pleasant

29 Jan 2026

Nohemi

The staff were not very courteous. Also I was sleeping and the fire alarm sounded and nobody took the time to inform us it was false alarm. So I had to dress up and go check what was going on

Business_and_leisure Partner

10/10

Exceptional

28 Jan 2026

CHAD

Yes....I'm a regular here, but that's because the staff at this hotel go "Above and Beyond". This place makes you feel like family.

Parking lot, hotel property and rooms always clean and welcoming. Maintenance staff are fantastic.
.
Huge thank you to Asst. Mgr. Cassandra for doing what you do. This doesn't go unnoticed.

Front desk staff always friendly and welcoming every time you walk in the door. Check in is so fast and simple.

See you soon!!!!!

Business Self

10/10

Exceptional

26 Jan 2026

Roberto

Third time staying in this hotel. It’s a convenient location if you’re planning to commute from the airport to downtown as it’s in close proximity to both locations. Rooms are great, bed is comfortable, great water pressure and temperature control. I have been upgraded to a Jr Suite every time which is very spacious. I haven’t tried their breakfast yet. Parking is around $20 nightly. Easy check in / check out process. So far, planning to stay here again each time.

Business

10/10

Exceptional

25 Jan 2026

Hector Miguel

Staff was attentive and helpful , easy check in and out. Room was clean. Breakfast buffet was pricey with limited items, waiter was excellent.

Leisure Partner