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Hyatt House Santa Clara
San Jose - Silicon Valley - CA · United States
3915 Rivermark PlazaView location
9.2/10Excellent1,002 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.2/10 9.2
Condition9.2/10 9.2
Neighborhood9.2/10 9.2
Amenities9.2/10 9.2
See all ratings- Business hotels
- Pet friendly Hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt House Santa Clara
The Hyatt House Santa Clara offers 150 accessible units, including specially adapted rooms for guests with reduced mobility. Guests enjoy complimentary Wi-Fi throughout the property and the convenience of a 24-hour reception. Business travelers can utilize the on-site meeting facilities.
Parking is also available, and some services may incur a fee.
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Located in Santa Clara (Rivermark), HYATT house Santa Clara is steps from Silicon Valley and a 5-minute drive from Levi's Stadium. This hotel is 6 mi (9.6 km) from SAP Center at San Jose and 6.1 mi (9.8 km) from Winchester Mystery House.
Stay in one of 150 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Santa Clara? This hotel has 495 square feet (46 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
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Minimal age
21
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Optional fees
- Covered self parking fee: USD 18.00 per night (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Silicon Valley
0.1 km / 0.1 mi
Rivermark Village
0.1 km / 0.1 mi
Intel Museum
2 km / 1.2 mi
Samsung Semiconductor Inc
2.4 km / 1.5 mi
Cisco Systems, Inc.
2.9 km / 1.8 mi
Levi's Stadium
3.1 km / 1.9 mi
Santa Clara Convention Center
3.8 km / 2.4 mi
Our Lady of Peace Church and Shrine
4 km / 2.5 mi
California's Great America
4.1 km / 2.5 mi
Casino M8trix
4.4 km / 2.7 mi
Santa Clara University
5.8 km / 3.6 mi
Topgolf San Jose
6 km / 3.7 mi
Civic Center Park
6 km / 3.7 mi
Alviso Marina County Park
6.1 km / 3.8 mi
PayPal Park
6.1 km / 3.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 150
- Number of floors (main building): 7
- Twin rooms: 122
- Double rooms: 28
- Suites: 150
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
Show 25 more facilities & services
- Room serviceExtra charge
- Laundry serviceExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
- ShopExtra charge
- Luggage roomExtra charge
- Dining area
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Towels and bed linenExtra charge
- Café
- BarExtra charge
- Restaurant: 1
- Conference room
- Meeting room: 1
- Business centre
- Outdoor freshwater pool: 1
- TV lounge
- Hot tubExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
- Minimum check-in age: 21
- FitnessExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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STUDIO AccessibleSTUDIO • AccessibleSTU.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO CAPACITY 2STUDIO • CAPACITY 2STU.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
STUDIO CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: STU.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen BedsSTU.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
STUDIO Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin LAKE VIEWDouble or Twin • LAKE VIEWDBT.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
Double or Twin LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
STUDIO TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED ONE BEDROOMDOUBLE • KING BED ONE BEDROOMDBL.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
DOUBLE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
STUDIO Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Santa Clara
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt House Santa Clara
100
reviews shown
Tadesse
It was a great place to stay and my husband forgot his computer and we were able to get it back. Thanks.
Shing
I was incorrectly charged an $18 parking fee by the front desk associate, Allen, despite clearly informing him at check-in that I would not be using the hotel’s parking garage because I have a disabled parking placard. He appeared inexperienced and required assistance throughout the check-in process. This level of service falls well below the standards I expect from Hyatt.
marie
Property was very clean. Staff very helpful and friendly! Breakfast was the best!!!!
Janet
Great room, lots of space. Parking was easy, but pricey at $18. Breakfast was fresh and well managed. Pool and Hot tub were clean.
Jeanette
The room was clean, showers hot, good water power in shower. Bed was comfortable. Quiet. Situated in a nice area and close to shops and restaurants. I traveled solo and felt very safe in the area. The breakfast was included and it was really nice. Several items to choose from. I will stay there again when I return.
Aditya
Good
Charlemagne
The staff at the hotel was very friendly and helpful. The service was great, and I would recommend it to anyone. It is important for a customer to know that everything else is right around the hotel. Things like restaurants and everything else.
Christopher Michael
Great
Javeed
Good
Rosalind
Yes
Weini
Room is Clean. Staff is friendly
Desiree
We love a Hyatt house. Good breakfast, clean rooms, friendly staff. And free Tesla chargers. Trickle charge, but who cares.
Gloria
Always pleased when I stay here. This stay was the first time I had to report a problem with my television. The front desk staff sent someone promptly and replaced it. Luis was so nice. I really like the pool area location. More private than other places. Thank you to the staff for always making my stay so pleasant
Oscar
Nice staff clean rooms
Gloria
Room was clean and kitchen was great. I appreciate the items available in the kitchen. They supply everything you need to make small meals. It’s very convenient to have a refrigerator with an ice machine.
Nayyer
Early check in. Nice location in terms of commercial places near by
Artur
Always great to stay here i was just surprised by the $18 parking fee
Briseida
Room was incredibly clean.
Mahmoora
Nice
Drew
Good friendly check in. Ev charging!!
James
Room was clean and quiet.
Great staff and breakfast was better than expected. Good shopping was close as well.
Nice stay!
Great staff and breakfast was better than expected. Good shopping was close as well.
Nice stay!
Aaron
Bed was VERY hard and uncomfortable. Air conditioner is designed in a spot where it blows directly on the bed and your face all night long. Loud banging noise coming from (pipes?) in bathroom constantly. Breakfast opens late on weekends, so didn’t get to enjoy that. We traveled with a large group over 15 rooms and no one seemed to get any sleep here due to beds and a/c.
Amanda
Beds are comfortable
Willis
The room was excellent all the comforts of home. The service was world class.
Russell
Very nice place to stay with lots of shopping and dining options within walking distance. Staff was very friendly. Accommodations were clean and very comfortable. Breakfast in the am was nice. Just an overall pleasant place to stay that is centrally located to where I needed to be for a few days.
Amanda
Nice, clean rooms, walking distance to several restaurants and easy parking
Richard A
Easy access to shopping and restaurants
Richard A
The staff at the front desk was very nice. I could swim laps in the pool and the jacuzzi was wonderful
ERIC
Excellent customer service
Abegail
Great hotel. Staff were very nice and helpful. Check in and out was easy. Spacious and clean room with full kitchen, which is very convenient for a family with kids. The breakfast was good and had different options. Easy parking. Walking distance to restaurants and stores. Overall we had a great experience and would stay there again!
Gloria
Great stay. Friendly staff and very comfortable
Eechai
Came for a 1 night stay for concert!!
Check in and check out was fast, great customer service. Room was clean and comfortable. Convenient walking distance to restaurants and stores. Would stay again if needed and definitely recommend!
Check in and check out was fast, great customer service. Room was clean and comfortable. Convenient walking distance to restaurants and stores. Would stay again if needed and definitely recommend!
Linda
Loved the suit, just made a nice difference!
Verified traveler
I would say that the shower in our room is one of the best showers, I have experienced in comparison to any hotel brand counterpart of the Hyatt House. Everything is clean and working properly.
Cathy
Spacious rooms
Jill
Staff is great! Breakfast is terrible
Hugo
Staff was nice and the property was clean
Kesha
Staff were really nice and helpful, the only downside is only one elevator was working during my entire stay. A few things in my room were broken but nothing major. Would definitely stay at this location again.
Jeffrey
.
Phuong
Great hotel
Melissa
I booked the wrong day by accident and tried to switch my reservation but they didn't have availability and they refused to refund the room.
karin
We had a great experience and would stay there again in a second. The free breakfast was very good and had many different options. The front desk staff was very kind and welcoming. The room was huge and had a full fridge, stovetop and microwave. The shopping area it is located in had Multiple restaurants, a ColdStone and Safeway was near as well.
Veronica
Every thing was very good
Albaro
Our favorite place to stay
Marylan
Checking in was a breeze. Room was clean. The bed was comfortable.
Jaehoon
Check in was smooth and the reception lady was super nice
Julianna
Have a wonderful day!
Christopher
Room was very nice
Ashlee
Great stay especially for a family
Only stayed here one night but glad we did. The gentlemen at the front desk were very nice and was easy to get another parking pass after my child “blew” the first one out the window(eye roll). Our room was clean, even though we were next to the main road we couldn’t hear road noise. Only gave comfort a 4 star bc the bed wasn’t the softest but whose bed is as comfortable as your own right? Had a decent free breakfast in the morning and lots of options in the same parking lot for food(Red Robin, Pizza, etc.), coffee(Peet’s) and a grocery store which is always a plus! Will definitely be staying here every time we come back up.
Michael
Our room was not cleaned per schedule
Laura
Beautiful rooms, free delicious hot breakfasts all udung normal bowls, places, glasses, cups, and actual silverware.
Only paper products were napkins and to-go coffee cups.
Only paper products were napkins and to-go coffee cups.
Verified traveler
The front desk was amazing, we needed extra towels, pillows, blankets and a later check out and we were totally accommodated.
Susan
Comfortable rooms, loved the kitchenettes.
Ljubomir
The windows are sealed and cannot be opened! The air they pump in is extremely dry. Either you hack something with wet towels or get yourself a humidifier. Claustrophobic. Smelly. Noisy.
Jordan
It’s a nice hotel overall. I wish the breakfast was a bit better :)
Overall clean and comfortable
Overall clean and comfortable
Patrick Jason
We booked 3 rooms for 3 families & everyone had a great time.
Corey
Overall great hotel room and location. Only complaint is the the shower took several minutes to heat up
Deborah
Hotel was in a great area. Plenty of dining options. Parking was a breeze. Felt very safe at hotel.
Yuhong
It is a very convenient place with many dining options nearby.
Lisa
Wonderful staff! Clean rooms perfect location. Great food choices all walking distance. We will be staying here again! So close to Levi Stadium! Great place to stay with your family!
Charoskhon
Excellent hotel! Impeccable service, spotless rooms, and a prime location. Highly recommend for a comfortable and convenient stay!
Anastasiya
We like to property, conveniently located next to bunch of restaurants and Safeway. Breakfast is included and was decent. Peet’s coffee is outside if you need to grab a quick bite.
Room cards are too sensitive, it was disable 2-3 times a day because I kept it in a bag where my wallet with credit cards was. Couple of times hall doors that connects to the elevator lobby were locked so I was waiting for a person to come upstairs to unlock the door.
Room cards are too sensitive, it was disable 2-3 times a day because I kept it in a bag where my wallet with credit cards was. Couple of times hall doors that connects to the elevator lobby were locked so I was waiting for a person to come upstairs to unlock the door.
Verified traveler
TV in bedroom did not work! Didn’t find out till late at night and at that point I’m not going to call maintenance. Huge inconvenience. What happened to the complimentary body lotion? Everything else was great.
Sviatlana
Good location. No room service unless you book 4 or more nights. A couple of times there were issues with hot water (it was not hot enough).
Rahul
Great location, good size suites & friendly staff.
Pamela Grace
Great service at check in. Love that they have their own Tesla chargers.
Rickey
The bathroom siding door I would change.
James N
.
Javier
everything was great with the staff, continental breakfast and all of the shops and dining options
Gabriela
Loved everything about the hotel. I think paying for parking is ridiculous!
Robert
We Love This Place!
We love this place! Clean, comfortable, and safe. My adult son has Downs and loves to look out at the expressway and the planes taking off and landing at San Jose airport, so when I asked the gentleman at the front desk for a city facing view that was high up, he took care of it enthusiastically. Highly recommend! I should add that we've stayed here about a half dozen times and it never fails to impress.
Nila
Always a pleasant stay, rooms are comfortable and clean. Front desk staff are friendly and accommodating. Only complaint is the parking fee $15/day. Free breakfast is good could use some more variety day to day. Recommend requesting a room on the opposite side away from the highway unless traffic noise doesn’t bother you….stayed for 3 nights for a 49ers game. Convenient location to Safeway, many quick food options.Will definitely stay again, our go to place when staying in Santa Clara..
YI
Great hotel, easy shopping, clean, spacious.
Verified traveler
Breakfast needs more variety; airport shuttle service would be nice.
Heidi
Worth it!
The front desk was very helpful and we had an overall great experience. Location to shopping and dining can’t get any better. We didn’t have to get in our car and drive to get food or groceries as it’s conveniently located next to a strip mall.
We went to a football game and opted to walk to the stadium which took about 45 minutes but was so much easier than driving. Plus, the walk was nice and we passed some very cute homes!
Only complaint is they desperately need new pillows. They have seen their best days.
Other than that, totally worth it!
We went to a football game and opted to walk to the stadium which took about 45 minutes but was so much easier than driving. Plus, the walk was nice and we passed some very cute homes!
Only complaint is they desperately need new pillows. They have seen their best days.
Other than that, totally worth it!
Dawna
Great place to stay!
Stayed one night here while our home was having some renovations done. What a cute, clean, and comfortable place to stay! I'd recommend it for family and friends.
Steven
The room was very clean and even included a stove and dishwasher as well as a fridge. There is a small shopping area in the same area including a Safeway grocery store. The people at the front desk could not have been nicer. I will stay here again on my next visit.
roberto
Everything was pretty good will book again
Ercilia
Excellent
stephen
Hotel was great !
Claudia
We family of 7 had 2 rooms reserve. We were welcome for a nice staff Name Ricardo.
For our checking out Francisco & Emilia.
They all super nice.
Thanx everyone for make our stay comfortable
For our checking out Francisco & Emilia.
They all super nice.
Thanx everyone for make our stay comfortable
Luis
The Staff is the best in this property. Front desk clerks are great people. Helpful, nice, and very professional. Rooms are of great size and have good amenities. Pool and Gym are in great shape! Loved the property!
Angel
The hotel itself was nice, clean great breakfast. The staff was nice and welcoming. There's a lot of restaurants right in the complex which is very convenient. There's 2 reasons I didn't give 5 stars. 1st, our flight got us in Santa Clara before check-in (traveling from 3am eastern standard landed 11 am) we wanted to freshen up and wanted to check-in earlier. The front desk attendant said because it was a game day they had to charge an extra $30 but would do it any other day. I felt they could have been a little more empathetic butvthey are all about the money. Folks are already paying to stay at hour hotel that should count for something. Next, we were checking out at 3am again had an early departure. Noone was at the front desk. There was a sign that said assisting another customer and apologized for the inconvenience. After about 10 minutes of waiting, I decided to call the front desk and the man came right out. No other customer perhaps sleeping. With that being said great hotel, clean rooms good area. I would stay again and recommend to others.
Madelyn
All around great property!
Alexander
Always great staying here.
Tuna
Under construction
Cynthia
Beautiful places to stay very clean
Cherubin
It's one of the better choices that is near our office and in the middle of all of the companies near Great America Pkwy. It's starting to show some signs of age and needs a little upgrade. Beds are ok.
Charlie
Quality of Bedding and Linen
Stayed at the House of Hyatt for three nights and was a bit disappointed with the quality of the bed linen and bath towels. Linen and towels both very rough material. I was also disappointed linen can only be changed once every three days stay. Also disappointed no bottled water and bathroom amenities provided such as combs, toothbrush, cotton swaps, etc.
Emily
Thumbs up
Clean hotel, convenient location, helpful staff
Chris
Great location and a 40min walk to the Levi’s Stadium..
Jennifer
Nice stay, clean, comfortable beds. The temp of room was a little hard to control and the room looked like it needed some repair/updating, but overall nice. Staff was very friendly.
David
Really sweet suite
Was a really spacious & clean room with full kitchen 👍
Early check in and late check out. Very nice room !!
Early check in and late check out. Very nice room !!
Cynthia
Very nice
Hua
Nice breakfast, clean, and friendly staff. Our room has a stove, which is very convenient for a family with kids.
QING
Very good service
Lori
Close to event
Carla
Staff exceptionally helpful
Charles
Nope
Clearly a two star hotel. Very dated and carpeted. Only giving it two stars — location was ideal and customer service was nice.
Stephanie
To my surprise and shock (because the price), the rooms were clean. I have never stayed in a cleaner hotel room. Breakfast was one of the best free breakfasts I have had. Shops, cafes, and restaurants within walking distance. The environment was convenient and relaxing. This place has set a new standard for me.
Location & surroundings
Hyatt House Santa Clara
3915 Rivermark Plaza, Santa Clara, United States
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Hyatt House Santa Clara
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