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Best Western Plus Brookside Inn

San Jose - Silicon Valley - CA · United States

400 Valley WayView location

8.4/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.6/108.6
Condition8.2/108.2
Location8.2/108.2
Neighborhood7.8/107.8
Value9.0/109.0
Amenities8.6/108.6
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Brookside Inn

Welcome to Best Western Plus Brookside Inn!Close to Levi's® Stadium and minutes from HP Pavilion, this Milpitas hotel is convenient for travelers looking for hotels near San Jose. Need a hotel in Silicon Valley and close to major tech headquarters such as HP Pavilion?

We offer guests the best location at a much more affordable price. For those who are looking for a hotel near Santa Clara and other top destinations in this part of California, choosing us is a great way to ensure fast commutes and competitive rates.

Situated in the heart of Silicon Valley and close to a number of high tech companies, enjoy our complimentary happy hour from 5 p. m. to 8 p. m. Sunday-Thursday at this hotel. This includes free beers, wines and a variety of food to get your evening plans started right.

Each morning, take advantage of the complimentary full breakfast with the freshest of eggs, also cook-to-order omelets Monday thru Friday, excluding holidays. Your morning favorites are in abundance, from cereal selections to sweet pastries and local fruits.

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Close to Great America, there are plenty of options for play in addition to business at our hotel. Head to Moffet Field and NASA Ames for a truly out of this world vacation.

The local San Jose Sharks home games at the HP Pavilion are a must for any sports fan, or check out the SF 49ers at Levi's® Stadium. When you're not on the clock, it's easy to find entertainment in abundance.

Many tech workers consider this property the ideal home away from home, such as those with Microsoft or Google. Yahoo! and Cisco Systems workers are regular guests, as are those in town for business with Dell and Intel®.

From Lockheed Martin to one of the many startups in the area, commutes are quick and easy allowing plenty of time for play. Comfortable amenities and superior customer service make any stay better. Our staff always goes the extra mile for every guest.

Reserve your relaxing stay at Best Western Plus Brookside Inn.

With a stay at Best Western Plus Brookside Inn in Milpitas, you'll be a 1-minute drive from Silicon Valley and 7 minutes from Levi's Stadium. This hotel is 7.7 mi (12.4 km) from SAP Center at San Jose and 7.8 mi (12.6 km) from San Jose McEnery Convention Center.

Make yourself at home in one of the 79 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 25.00 per pet, per day (maximum USD 100 per stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 25.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Filipino

    English

    Spanish

Nearby attractions

Silicon Valley 0.1 km / 0.1 mi
Great Mall of the Bay Area 2.4 km / 1.5 mi
LEGOLAND® Discovery Center 2.8 km / 1.7 mi
BAPS Shri Swaminarayan Mandir 2.9 km / 1.8 mi
Samsung Semiconductor Inc 4.6 km / 2.9 mi
Cisco Systems, Inc. 5.4 km / 3.3 mi
Topgolf San Jose 5.7 km / 3.6 mi
Alviso Marina County Park 6.6 km / 4.1 mi
Rivermark Village 6.7 km / 4.2 mi
Northwestern Polytechnic University 7.5 km / 4.6 mi
Casino M8trix 7.7 km / 4.8 mi
Santa Clara Convention Center 7.9 km / 4.9 mi
California's Great America 8.4 km / 5.2 mi
Levi's Stadium 8.5 km / 5.3 mi
Baylands Park 8.6 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 79
  • Number of floors (main building): 2
  • Suites
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
Show 33 more facilities & services
  • Laundry serviceExtra charge
  • Launderette
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Terrace
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant: 1
  • Smoking areaExtra charge
  • Banquet hallExtra charge
  • Conference room
  • Meeting room: 1
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • CasinoExtra charge
  • TV lounge
  • NightclubExtra charge
  • SaunaExtra charge
  • Steam bath
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
  • Bowling alleyExtra charge
  • Mini golfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKINGQUA.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 35 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable11 photos

    Best Western Plus Brookside Inn

    DOUBLE KING SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Direct dial telephone
    • Alarm clock
    • DVD player
    • Cot on demand
    • Wi-fi
    • Balcony
    • Hairdryer
    • TV
    • Internet access
    • Fridge
    • Microwave
    • Centrally regulated air conditioning
    • Ironing set
    • Cable TV
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 35 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable10 photos

    Best Western Plus Brookside Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Cable TV
    • Desk
    • Hairdryer
    • Direct dial telephone
    • Ironing set
    • Centrally regulated air conditioning
    • Balcony
    • Internet access
    • Fridge
    • Microwave
    • Wi-fi
    • Cot on demand
    • DVD player
    • Alarm clock
    • TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 35 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Best Western Plus Brookside Inn

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • TV
    • Internet access
    • Fridge
    • Microwave
    • Ironing set
    • Centrally regulated air conditioning
    • Balcony
    • Wi-fi
    • Cot on demand
    • DVD player
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 35 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable13 photos

    Best Western Plus Brookside Inn

    DOUBLE KING SIZE BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Desk
    • Cable TV
    • Centrally regulated air conditioning
    • Balcony
    • Wi-fi
    • Cot on demand
    • DVD player
    • Alarm clock
    • Ironing set
    • Microwave
    • Fridge

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 BedroomROO.2Q-5
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Best Western Plus Brookside Inn

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 35 m²ROO.NM-1
    Room NON SMOKINGPhoto unavailable27 photos

    Best Western Plus Brookside Inn

    Room NON SMOKING

    Room photos

    27 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Room amenities

    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • DVD player
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Centrally regulated air conditioning
    • Ironing set
    • Microwave
    • Fridge
    • Internet access
    • TV
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH BALCONYQUADRUPLE • WITH BALCONYQUA.BL

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    QUADRUPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 35 m²DBL.2Q-2
    DOUBLE TWO QUEEN BEDSPhoto unavailable13 photos

    Best Western Plus Brookside Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Room amenities

    • Balcony
    • Microwave
    • Fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Alarm clock
    • DVD player
    • Desk
    • Cable TV
    • Centrally regulated air conditioning
    • Ironing set
    • Cot on demand
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-4
    DOUBLE NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Brookside Inn

    DOUBLE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 35 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable18 photos

    Best Western Plus Brookside Inn

    Room TWO QUEEN BEDS

    Room photos

    18 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • TV
    • Microwave
    • Fridge
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • Ironing set
    • Centrally regulated air conditioning
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand
    • DVD player
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 35 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable17 photos

    Best Western Plus Brookside Inn

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • DVD player
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Centrally regulated air conditioning
    • Ironing set
    • Microwave
    • Fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Brookside Inn

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Brookside Inn

8.4
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.2 /10
Location
8.2 /10
Neighborhood
7.8 /10
Value
9.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Carla
Front desk was very helpful when we did not have a bottle opener. My boyfriend brought his laundry to multitask during our stay. The front desk provided quarters for the machines. Even though we were right by the front desk, the room was quiet and spacious.
Partner
6/10
Pleasant
16 Jul 2026
Janessa
Room #125 was just ok. Bathroom could have been a bit cleaner. I could see mildew along the bathtub. I’m not really sure when the bathtub/shower was cleaned last; there was also yucky stuff on the walls. There was also something strange about the bathtub where part of the tub wasn’t sturdy on the bottom; not really sure how to describe it. I just tried to not step in the part of the tub. Breakfast wasn’t anything special. The staff was nice. Parking was a challenge in the evening.
8/10
Excellent
11 Jul 2026
Suman
Older building, good location. Breakfast was good. Could use a renovation.
Partner
2/10
Poor
09 Jul 2026
Alfonso
The room had a very bad odor. The sheets were smelling terrible like pee and smoke. It was unbearable to sleep on them. I will not stay on that hotel again.
Partner
10/10
Exceptional
25 Jun 2026
Jordan
The room was extremely clean and it was welcoming the moment I opened the door.
10/10
Exceptional
24 Jun 2026
Sheila
Among all the hotels in Milpitas, Best Western was very reasonable. The free parking and free breakfast was very good. I will come back there.
Self
10/10
Exceptional
24 Jun 2026
Desiree
This is not somewhere I’d choose to stay by the looks of it from the outside. However, this place is so well taken care of! I can’t remember the last time I stayed in a hotel that was recently remodeled. Everything looks great and is so clean! We were very comfortable! Plenty of stores nearby if you forgot to pack anything or are hungry. Only criticism is the parking is tight and full of construction worker vehicles and it can be a little noisy from nearby roads. They might want to consider only allowing 1 truck per reservation because I saw multiple trucks out there. But parking is free and breakfast was great!
10/10
Exceptional
20 Jun 2026
Mohammad D
we love it !! The rooms was clean!
The staff was helpful! The breakfast was the best! Specifically the people working on the kitchen was the best!!

I didn’t like that we had to leave!!

Lettizia
Family_with_children
10/10
Exceptional
20 Jun 2026
Challinyer
Room was a lot nicer than i thought it would be. Breakfast was great and the front reception guy at night was great. Would book again.
Self
10/10
Exceptional
16 Jun 2026
Wally
Super nice
Family
6/10
Pleasant
14 Jun 2026
Juan
The room was okay for a one-night stay. My husband and I just wanted to be closed to where we were visiting on Sunday. We originally booked a king room and as soon as my husband walked in it smelled of cigarette smoke terribly (despite it being a smoke free property). When he went to tell the front desk, they had to move us into a 2 queen bed room since the one they originally had for us was the last one they had. We accepted and when we entered the room it was okay. The amenities are simple and nice but the room just didn’t look the best. The curtains and the top had stains all over and it made the whole room give a dingy vibe. Definitely one of those places I’d check if there was like bedbugs because of the overall feel. It was still a decent stay, but we probably wouldn’t book here again.
Partner
10/10
Exceptional
14 Jun 2026
Ashley
The property is extremely clean the staff is nice and helpful one if the best places I've stayed
Family_with_children
10/10
Exceptional
12 Jun 2026
Mikaela
They have a nice breakfast spread with lots of options. Room was big a lil outdated but not an issue. Pillows were actually comfortable. Very quiet u can’t hear what’s really going on outside. Would stay here again.
Partner
10/10
Exceptional
11 Jun 2026
Stewart
Great stay. Lots of great restaurants nearby and gas stations make it convenient.
Business
10/10
Exceptional
28 May 2026
Jinhua
Very nice breakfast! Main stairs needs clean. Overall great!
10/10
Exceptional
18 May 2026
Doris
Pet friendly. Accommodating staff
Friends_and_family Family
10/10
Exceptional
16 May 2026
Elvira
staff are very friendlya and helpfull.
Friends_and_family Family
8/10
Excellent
24 Apr 2026
Wenkai
Breakfast is ok. Room is large.
10/10
Exceptional
05 Apr 2026
Carla
Pretty good breakfast and attentive staff.
Partner
10/10
Exceptional
17 Mar 2026
Alhaitham
Yes
10/10
Exceptional
14 Mar 2026
Kathy
Did not use gym.
Partner
10/10
Exceptional
15 Feb 2026
Leticia
Quiet hotel, great food,convenient to freeway and stores. Fast check in
Friends_and_family Family
10/10
Exceptional
12 Feb 2026
Daniel
Great location a little loud
Partner
6/10
Pleasant
10 Feb 2026
kate
Restaurant and bar was closed. Disappointing
10/10
Exceptional
09 Feb 2026
Cheryl
Great stay! Clean rooms, yummy breakfast - Excellent Service
10/10
Exceptional
25 Jan 2026
Katrina
Fast check in, clean room
Leisure Pet
10/10
Exceptional
21 Jan 2026
Sandeep
The room was clean
8/10
Excellent
27 Dec 2025
Christina
It was nice and clean and quiet. I was told from the front desk that breakfast was served 6am to 1230pm. we got there at 11am and the lady said they were closed. miscommunication on the front desk, they need to be on the same page. but overall, it was nice. I will be coming back.
Business_and_leisure Partner
10/10
Exceptional
17 Dec 2025
Devon
Yes
10/10
Exceptional
12 Dec 2025
Terry
We stayed a night. The property is clean and friendly. It wasn’t too crowded because it was the first week of December. It’s a basic hotel that fills all our needs. The room was a little dark, but it was nice. I was worried it was a little close to the freeway, but noise wasn’t a problem. The included breakfast was great. I wasn’t expecting much but it was better than a lot of other hotels we’ve stayed at. If in the area and need a place to stay I would recommend.
Leisure Family_with_children
10/10
Exceptional
28 Nov 2025
Apryl
Comfortable and quiet
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Jeff
It was a great stay all around.
Business Partner
2/10
Poor
15 Nov 2025
Suriani
There was a mouse in my room!
Friends
10/10
Exceptional
15 Nov 2025
Michael
Very nice and clean.
Business Self
10/10
Exceptional
09 Nov 2025
Apryl
Clean roo
Friends_and_family Family
8/10
Excellent
09 Nov 2025
Janet
One issue we had with room 127 had a ugly smell so we had to go to the front desk and get air freshener after spraying the room it was fine we have stayed there 3 time before never never had that problem ok thanks
Partner
10/10
Exceptional
08 Nov 2025
Deanne
We arrived at 2:30 am and they were aware of our late arrival. Quit and easy check in. Parking was easy. The room was very comfortable, quiet and clean.
The breakfast in the morning was good. The only complaint is we like to eat in our room and we had to use paper plates and plastic utensils. It would be nice to be able to use the regular dishes. They are bigger, stronger and better than the paper products.
Friends_and_family Family
10/10
Exceptional
07 Nov 2025
Ramon
Clean quiet place
Leisure Family_with_children
10/10
Exceptional
12 Oct 2025
Carla
Check in was very fast. The bed was large and comfy. The breakfast was good.
Partner
8/10
Excellent
27 Sep 2025
Vanessa
Clean Room, environment is quiet and staff were helpful.
Partner
10/10
Exceptional
24 Sep 2025
John
Staff was friendly
10/10
Exceptional
23 Sep 2025
A Norell
Best continental breakfast. Cappuccino machine and waffles! Clean rooms, very well kept, clean carpets, nice front desk folks. Great location.
Partner
10/10
Exceptional
16 Sep 2025
Raquel
Rooms very clean and great breakfast
Leisure Partner
10/10
Exceptional
13 Sep 2025
Hetty Mae
This is our favorite hotel in the San Jose area. It’s safe and conveniently located near freeways and restaurants. The staff here are always friendly, helpful, and professional. 10/10
Leisure Family_with_children
10/10
Exceptional
12 Sep 2025
Tracy
Front desk Susan was very friendly and helpful. She let me check in early. That was such great customer service. I was an emotional wreck and she helped me with my phone issues. Listened to me as I really was about to break. Kudos to such great compassion and empathy going above and beyound!!
Leisure Self
8/10
Excellent
02 Sep 2025
Edgar
Could be a little cleaner. The halls and rooms smell like cigarette smoke. The rooms aren't all that clean, especially the carpet.

On the plus side, each room has a microwave and mini-cooler. They have complimentary breakfast. And the staff is incredibly nice and helpful.
Leisure Partner
6/10
Pleasant
22 Aug 2025
Manuel
The breakfast was excellent, definitely one of the best parts of the stay. However, the overall condition of the property needs improvement. The room and hallways had a strong unpleasant odor, likely from the old carpets, which should really be replaced with hard flooring. The walls could also use a fresh coat of paint. The bedsheets were stained, which was very concerning, and overall the room felt just okay. With a few important upgrades, this hotel could provide a much better experience.
Business Self
8/10
Excellent
20 Aug 2025
Ray
Watch out that 15 bucks overnight parking at the facilty
Leisure Family
8/10
Excellent
07 Aug 2025
Susie
Room was nice, stay was perfect for the concert and shopping weekend. Only thing was we booked a room with patio or balcony and it wasn't available but room was still good
Leisure Family
8/10
Excellent
02 Aug 2025
Tammy
Limited parking
Leisure Family_with_children
10/10
Exceptional
12 Jul 2025
Anacristina
We had a pleasant stay. It was convenient location. Easy access to freeway.Hot breakfast and great service. My only concern is that i am waiting for my refund from Best Western as they charged my cc for a 1 day stay when I already paid 2 day stay in full thru Hotels.com
Partner
10/10
Exceptional
05 Jul 2025
Lance
This is our second time staying at this hotel and we were very pleased with our stay. Will definitely be returning back for another trip and I would recommend this to all of my friends and family staff is very friendly property is very clean hotel rooms are clean peaceful very quiet great breakfast very enjoyable stay
Leisure Family
10/10
Exceptional
02 Jul 2025
Santiago
Thank you, everything was clean and good service.
10/10
Exceptional
28 Jun 2025
Lisa
Came here for a conference an and the office conference hotel was sold out— opted for this hotel and it was terrific. Clean and
10/10
Exceptional
24 Jun 2025
Ashley
My husband and I really enjoyed our stay here. The room was very clean and comfortable. The breakfast was amazing with a bunch of great choices. The staff were very nice and helpful. I will definitely be staying here again. I would definitely recommend this best western!
Leisure Partner
10/10
Exceptional
23 Jun 2025
Amber

Great breakfast and coffee

Super nice clean room, very quiet even though I know they were sold out for a concert. Very good breakfast included. Very nice coffee machine in lobby 24 hours a day with fancy coffee selections as well as in room coffee.
Friends_and_family Friends
10/10
Exceptional
19 Jun 2025
Johan
Friendly staff. Great sauna and steam room. Great location.
Business_and_leisure Self
10/10
Exceptional
16 Jun 2025
Hyungjun
Great place to stay for couple of nights if you are visiting Milpitas, California. There is a big mall called Greatmall nearby and close to the freeway, and their complementary breakfast is impressive. I definitely would stay again.
Business
10/10
Exceptional
15 Jun 2025
Colleen
Nice room but would have been nice to have hand lotion available.
Friends_and_family Family
8/10
Excellent
10 Jun 2025
carmalyn
it was much better then 5 yrs ago,,,the only thing bad my wheelchair could not move or turn
Partner
10/10
Exceptional
08 Jun 2025
Enrique
Quiet and service great!!!!
Self
10/10
Exceptional
08 Jun 2025
Bharath
Very good
10/10
Exceptional
06 Jun 2025
MARILOU DELOS
Traveled with family. This hotel is really nice and very clean. Front desk is very friendly and helpful.
Leisure
10/10
Exceptional
03 Jun 2025
Johan
The staff is really friendly and helpful. It has a nice sauna and steam room. It’s close to many restaurants as well as a happy hour with food and drinks deal at the hotel. It’s easy accessible.
Business_and_leisure Self
10/10
Exceptional
26 May 2025
Miles
Everything
Family
6/10
Pleasant
23 May 2025
Xin
Hot breakfast ok. Room has old carpet smell.
Business
2/10
Poor
11 May 2025
Rafael
Well. Night time. Service isn’t apparently
Business Self
10/10
Exceptional
06 May 2025
Kristina
The location is very convenient to reach nearby destinations
Leisure Partner
10/10
Exceptional
02 May 2025
Raquel
Very nice hotel
Leisure Partner
10/10
Exceptional
28 Apr 2025
Erick
Everytime we go to the San Francisco area we always love staying here. The staff is always nice and the breakfast is great! We love the breakfast area.
Leisure Partner
10/10
Exceptional
27 Apr 2025
Desta
Great little spot.... my only wish is that they provide real glassware and coffee cups rather than going all disposable.
Self
10/10
Exceptional
23 Apr 2025
Ruben
Enjoyed my stay
10/10
Exceptional
15 Apr 2025
Michele

Quiet and Comfortable

Staff was very kind and courteous. Room was quiet, comfortable and clean.
Business
4/10
Poor
12 Apr 2025
Qaisar
.
Business Self
8/10
Excellent
04 Apr 2025
Tri
We are happy with our stay
Partner
10/10
Exceptional
24 Mar 2025
Doris

Our favorite place

Very relaxing and comfortable
Friends_and_family Family
10/10
Exceptional
21 Mar 2025
HongMai
Staffs are friendly and environment makes you feel like home.
Business_and_leisure
10/10
Exceptional
10 Mar 2025
Janice
We've stayed here 3 different times and we were satisfied.
Leisure Family
10/10
Exceptional
03 Mar 2025
Imelda
I love to stay here this is my second time, love the hotel
Leisure Family
4/10
Poor
27 Feb 2025
Cheong
Odor in the room. Fire alarm goes low battery and chirp every few minutes at middle of night. Won’t stay again.
Business Self
10/10
Exceptional
17 Feb 2025
HongMai
Excellence customer service and very friendly atmosphere
Self
10/10
Exceptional
12 Feb 2025
NORMA
Good place to stay.
Leisure Family
8/10
Excellent
03 Feb 2025
Christopher

good for the night

Its clean. Bed was very comfortable. Shower valve was broken (very difficult to adjust) and water was not hot enough. I meant to inform the front desk before leaving but I forgot so in case they are reading this it's room 109 and should be fixed!

I have stayed here before and will again.
Partner
10/10
Exceptional
27 Jan 2025
Hector
Good
Business
6/10
Pleasant
20 Jan 2025
Elissa

Meh. We won’t be back.

We have stayed at the hotel multiple times. This time it was a bit disappointing. We didn’t complain about the condition of our room although we likely won’t be back this time. Our shower had mold on the wall in many spots, it looked as though it wasn’t vacuumed, behind each piece of furniture was trash from previous stays and our sheets on both beds had lots of hair showing the bedding wasn’t changed. I e ended up checking out a day early due to a family issue but wouldn’t have stayed either way. Also the beds were very uncomfortable as well.
Friends_and_family Family
6/10
Pleasant
18 Jan 2025
Javier
Everything was fine
Business
10/10
Exceptional
16 Jan 2025
Dean
On days when there was not many guests we had our breakfast made to order and was excellent.
Business_and_leisure Family
10/10
Exceptional
10 Jan 2025
Doris
Very accommodating, friendly and helpful
Friends_and_family Family
6/10
Pleasant
08 Jan 2025
Babbalpreet
I really loved the breakfast menu they had, it was the best.
One thing I found weird was that the washbasin was part of the room instead of the washroom.
Business Self
4/10
Poor
15 Dec 2024
Bhupendra
The whole area smells of trash. In the hotel, carpets look like they have not been cleaned for years. Complimentary breakfast is a joke. Same menu everyday. Only potatoes if you are vegan. Plus the staff kept following us like we were about to steal something from their breakfast setup. They count towels and you can get only one fresh towel per person every day. If you miss the housekeeping lady in the morning then you will have to chase them to get fresh towels. I have stayed at other best western properties for much cheaper than what they charged here and had better experiences. Person at the front desk said that a 30 min extra time counted as late checkout. So we didnt take the risk and exited on time. All this when there were hardly two rooms occupied.
Leisure
10/10
Exceptional
11 Dec 2024
David
This is our second time staying at the property. The same employee that checked us in last year was the same this year. That was a nice treat because he is very pleasant! The hotel rooms are very neat and clean. Even though it's located close to the highway you don't much of the traffic noise. And the breakfast was great!
Leisure Family
10/10
Exceptional
08 Dec 2024
kristie
Staff is wonderful
Business Self
10/10
Exceptional
06 Dec 2024
Kristina
Warm welcome and huge bed!
Leisure Partner
10/10
Exceptional
05 Dec 2024
Marla
Staff super nice. Rooms have balconies with nice furnishings. Easu self parking where you can see vehicle.
.
Self
10/10
Exceptional
26 Nov 2024
Mauricio
A
10/10
Exceptional
19 Nov 2024
Bruce

Great breakfast and happy hour

Great location, I have been staying in San Jose every week for over a year and staying at different places, this is my favorite they have the best breakfast and Monday thru Thursday they have dinner and all you can drink Bar for 30$.
Business
10/10
Exceptional
19 Nov 2024
Mauricio
A
10/10
Exceptional
18 Nov 2024
CARMELO

A little hidden gem

I absolutely love this hotel. The breakfast is fantastic, the Staff is really great and the rooms are absolutely wonderful . I’ve been traveling back-and-forth from Florida to California for many years staying at different hotels, and this little gem popped up and I was immediately hooked. I loved my room. It was almost like a really cozy French château with French doors and a veranda I kind of felt like I was at the Beverly Hills hotel with the way that I was greeted when I got there from a gentleman name, Michael, he was superior with his customer service professionalism. He helped me with my luggage. He helped me with many things with the room as well as brought up my DoorDash order when it arrives he answered all my questions and it made my stay feel very luxurious if you’re definitely looking for a gem of a place to stay , this hotel is really the way to go
Business
6/10
Pleasant
16 Nov 2024
Jeannette
I like the convenience of walking distance shops and food. Easy check in (weekday), colours are nice inside and outside of building, room is clean, pillows and bed is firm and great breakfast selections. What I didn’t like is the smell in the hallway, the carpet in the hallway and in the bedroom. That was a turnoff for me plus, I saw how easy it is to enter the lounge from the outside without checking at the front desk- lacks security, since I saw a staff member hug someone from what seems to be non hotel guests and were able to eat breakfast. That same staff person asked me my room number but did not ask the couple that came in from outside. I find that appalling. So I’m a bit skeptical of this hotel. Hope management can take care of this as some guest, like me, are always observing of the surroundings. I travel frequently so this will be the same rating I will give under all the other websites I survey.
Leisure Family
2/10
Poor
11 Nov 2024
Amr
Unfriendly staff. Unprofessional attitude. Staff may or may not be present at the front desk and get annoyed when you look for them. On top of all this, they couldn’t find my reservation because they forgot to check their email (I booked through another agent) and had me call the agent for 30mins just to get to tell the hotel staff to check their email. Avoid at his place at all costs.

Location & surroundings

Best Western Plus Brookside Inn
400 Valley Way, Milpitas, United States

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Best Western Plus Brookside Inn

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