Name: Sheraton San Jose
Address: 1801 Barber Ln, Milpitas, 95035, US

10/10

Exceptional

02 Aug 2026

Joseph

If I had one complaint, it would be I booked a balcony room and didn’t get it due to renovations. But they were very accommodating.

8/10

Excellent

30 Jul 2026

Lydia

Clean room, nice view. Microwave only available in the lobby. You need to ask for a fridge if you need one in the room.

8/10

Excellent

29 Jul 2026

Frank

Staff was great very clean lots of parking for me everything was nice I will stay there again

10/10

Exceptional

28 Jul 2026

David

Enjoyed the heated pool for night swims, 5/5 stars

10/10

Exceptional

28 Jul 2026

Ervin

I absolutely love the Sheraton Milpitas hotel, if you haven’t stayed on the 9th floor club level I recommend it great rooms and even a club room area

10/10

Exceptional

27 Jul 2026

Karina

Yes, have a great experience.

10/10

Exceptional

27 Jul 2026

Ariel

The pool was nice, my kids enjoyed playing

10/10

Exceptional

20 Jul 2026

Aquil

Best place

4/10

Poor

20 Jul 2026

Lang

So noicy at night and the bed is so old not comfortable to sleep on!!

Partner

10/10

Exceptional

20 Jul 2026

Ervin

The Sheraton Milpitas is one of the best hotels in the Bay Area I usually get a room there twice a month just to relax and have some peace and quiet .

Self

4/10

Poor

19 Jul 2026

Trevor

For the price I expected at least a standard clean room but this one had stained on the carpets, the table looked gross, the couch was so old and worn out that the cushion was sagging, there was rust in the shower. I would’ve picked a different hotel if I could but there was no cancellation on this one. For a “Sheraton”hotel, it was disappointing.

Family_with_children

10/10

Exceptional

17 Jul 2026

Ana

Wonderful and easy check-in. There was plenty of parking, and the property felt safe.

The room was spacious, and I appreciated that the air conditioning was already on when I arrived. The bed was comfortable and clean. While the room didn’t have a microwave or refrigerator, that wasn’t an issue since I was out most of the day.

I stayed in Room 525. Although it didn’t have a balcony, it overlooked the parking lot with trees, which I actually enjoyed because I could easily see my car. The view felt peaceful, and the area was quiet.

The staff were friendly, accommodating, and welcoming throughout my stay.

I would definitely recommend staying here and would happily return.

Friends_and_family Friends

6/10

Pleasant

15 Jul 2026

Jacob

It was a shock that there was no mini-fridge included with the hotel room. That was very inconvenient and unexpected.

Family

10/10

Exceptional

13 Jul 2026

Isiah

Rooms were very clean, the staff was helpful and made the check-in process quick and understandable. Also there are plenty of parking spaces - you just have to pay a small fee to get a parking permit. Would come back here again👍

Partner

10/10

Exceptional

11 Jul 2026

Chanrith

Everything was great will be coming back

Family_with_children

10/10

Exceptional

11 Jul 2026

Chris

Very clean and super friendly staff and definitely would stay here again

Partner

4/10

Poor

04 Jul 2026

Diego Cabrera

Not Breakfast, try to charge for everything.

10/10

Exceptional

04 Jul 2026

Sami

It was a good experience

10/10

Exceptional

24 Jun 2026

Ervin

The rooms are always very clean and if I ever have any issues I can just reach out to the front desk and they will take care of it asap. I also appreciate how the front desk makes sure that everything is in top shape at the hotel I have no complaints whatsoever.

Self

6/10

Pleasant

23 Jun 2026

Bahar

The rooms were moderately clean. More importantly, both the room door and the bathroom door were defective and could be opened by applying some force. The bathroom door lock was broken, making it possible to open the door from the outside.
Another room was very noisy, as if the window were open, even though it was not. The bathtub faucet was old and worn. The indoor air conditioning unit was outdated and produced a moldy odor during operation.
During our stay, we trusted the Sheraton brand and its standards. However, even with older facilities, the hotel should maintain the above-average level of comfort that distinguishes it from other brands.
Kind Regards
Bahar Karaoglu

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Anurag

Great property but the furniture is getting older ! Staff very helpful

Family_with_children

10/10

Exceptional

18 Jun 2026

Ervin

The Milpitas Sheraton is probably one of the best hotels in the Bay Area and the staff is impeccable the rooms are clean , the swimming pool is clean and has easy access as well as the gym.

Self

10/10

Exceptional

18 Jun 2026

Brianna

This property is close to a lot of different places to eat and it has a nice pool. They hosted my daughter’s graduation and it was very nice to be right there for the morning event. Rooms are not fancy, but they are clean and comfortable.

Self

10/10

Exceptional

17 Jun 2026

Edelia

I truly enjoyed my stay at this hotel. It was a very pleasant experience—quiet, private, and perfect for relaxing. We stayed for four days and enjoyed every moment.
I would also like to highlight the food. The meals at Lazio were delicious, and the service was excellent. The staff was friendly and attentive throughout our stay.
The pool was very refreshing and a wonderful place to relax, especially after a busy day. In addition, the drinks they offered were excellent, with great quality and presentation.
The only thing I would have liked to see improved was the housekeeping service. I requested a full room cleaning several times while I was in the room working, but it was not provided. Aside from that, my experience was very positive, and I would gladly recommend this hotel.

Self

6/10

Pleasant

15 Jun 2026

Erica

Old building. It’s giving, built in the 1980s with all of the original materials still in tact and not in a good way. The beds desperately need revamping, the head boards are scraped up from previous guests. I thought it was just one room but the hotel staff moved me to a different room shortly after checking in and the same scratches were on the new bed as well. The beds are really high. There is no fridge or microwave, and the unlabeled bottled water is questionable in the rooms. The tubs need remodeling. I didnt feel comfortable steppinginto the shower. There is plenty of parking the property has potential, it’s just severely outdated. The room tvs are large. Even the elevator buttons are old. I couldn’t wait to check out the next day.

10/10

Exceptional

15 Jun 2026

Ervin

I like how well kept the hotel is from the pool to the lobby and especially the rooms I’ve never had one complaint about while staying at the Milpitas Sheraton.

Self

10/10

Exceptional

14 Jun 2026

Abdolreza

everything was great

Partner

10/10

Exceptional

14 Jun 2026

Pantelis

over all I likes it

10/10

Exceptional

13 Jun 2026

Javier

Nice clean room. Says free breakfast but they charge for it 27.

Partner

10/10

Exceptional

13 Jun 2026

Alexander

Loved the property and staff

Self

6/10

Pleasant

11 Jun 2026

Kate

The thermostat wasn’t working and the room was hot during my stay.

Family

10/10

Exceptional

09 Jun 2026

Vincent

Staff was great and the pool was amazing

Partner

10/10

Exceptional

08 Jun 2026

Chonghua

Grest

Self

10/10

Exceptional

08 Jun 2026

Yelena

Great place!

4/10

Poor

08 Jun 2026

Ana

I was not aware of the parking fee until check-in. They do charge $20 per night for a parking permit and they deduct that from the deposit paid when checking in.

Self

6/10

Pleasant

07 Jun 2026

Farrah

The property needs upgrades and carpet cleaning. Staff was friendly and helpful.

Family_with_children

10/10

Exceptional

06 Jun 2026

Robert

Very nice hotel. I was greeted with friendliness every time I had to go to reception. Something lost on many hotels these days. Everything was great with my sta. Will stay again.

Self

6/10

Pleasant

05 Jun 2026

Daniel

Safe and clean zone in Milpitas. Old room… popcorn ceilings and carpet. No refrigerator or courtesy bar. Ice machines on most floors didn’t work… I know I looked. Staff told me to go to top floor… yay that worked of course….meant for “club members”. For the price… I would do again in a pinch.

Self

8/10

Excellent

04 Jun 2026

Cris

no complaints for price point. convenient if you have a car to get to local spots like great mall and local food. the property was on the older side. room was clean. service was good and welcoming. only complaint was the windows and doors weren't easy to open and stiff.

Self

10/10

Exceptional

01 Jun 2026

Adrian

Excellent service

10/10

Exceptional

01 Jun 2026

Nicholas

Everything was terrific when I stayed here, staff and hotel was incredible!

Self

8/10

Excellent

30 May 2026

Heriberto

No fridge to keep our drinks and food fresh

Friends_and_family Family

10/10

Exceptional

30 May 2026

Bethany

The staff is wonderful. The building itself is pretty old and updates on the rooms would be a good thing.

Self

10/10

Exceptional

28 May 2026

Mario

Clean room , friendly staff

4/10

Poor

27 May 2026

Ernest

They gave me room 421 faucet was clogged all the time. I called front desk couple of times they sent someone to clean but faucet clogged again right afterwards. I could not brush my teeth nor clean my face nor wash my hands because water did not flush properly and did a mess.

Family

10/10

Exceptional

25 May 2026

Gustavo

I recommend is very nice en clean..

Family_with_children

10/10

Exceptional

25 May 2026

Bertha

We arrived pretty late but the check in process was quick and easy. The staff was hello and friendly. The room was clean and the view from the balcony was amazing. Unfortunately the complimentary breakfast is not offered on the weekends. Other than that everything was great. We have no major complaints. We will definitely book a room here again in the future.

Partner

2/10

Poor

23 May 2026

Patrick

Quick trip to visit family. Hotel is great and has the appearance of an upscale facility. When checking in they provided the wrong room but quickly fixed telling me they gave me an upgrade. The upgrade turned out to be the suite I had booked! The toilet was broke and ran constantly, the lid on top was rounded instead of the square top required making it very noisy. Towel hook feel off back of door when towel hung. Otherwise very nice, they charge excessive money for parking of which there is no shortage or security!

Family_with_children

10/10

Exceptional

19 May 2026

Danalynn

Stay was great! the front staff were so nice an welcoming. We stayed in a 1 bedroom suite which was very comfortable. The AC worked very well. The beds were very comfortable. The showers had big bottles of shampoo/conditioner and body wash in the shower which was convenient. The neighborhood was quiet and felt safe. Great stay, would stay here again.

Friends

4/10

Poor

17 May 2026

Bonnie

Yes

10/10

Exceptional

16 May 2026

Mary

It was a large clean room, there were 5 of us. I adult and 4 older teens for a weekend to Great America. The suite fit us and we were very happy with the balcony and 2 big TVs.

Friends

10/10

Exceptional

12 May 2026

Sheila

Isn’t is parking should be part of the amenities. It shouldn’t be something a guest should have to pay. It’s not like we are in San Francisco.

Self

8/10

Excellent

11 May 2026

Roscoe

Nice

Friends

10/10

Exceptional

10 May 2026

RAM

Great staff and enjoyed

10/10

Exceptional

10 May 2026

Rudy

Outdated but great

Friends_and_family Family

2/10

Poor

10 May 2026

Ryan

Unkind staff!!!

8/10

Excellent

09 May 2026

Maria

Clean room and easy parking

Family_with_children

10/10

Exceptional

05 May 2026

Brenda

All was great, good fair,

10/10

Exceptional

03 May 2026

Tatsuya

Pretty satisfied except for restaurants near by

10/10

Exceptional

02 May 2026

Darin

Yes

10/10

Exceptional

29 Apr 2026

Ryan

Was great very clean and staff amazing

10/10

Exceptional

29 Apr 2026

Mathew

Always a great hotel. Very helpful staff and very clean

10/10

Exceptional

29 Apr 2026

Mathew

The room was amazing, very comfortable and clean. Great hotel. I always recommend to stay at this hotel

10/10

Exceptional

28 Apr 2026

Dymphna

Clean room. There was a cute welcome gift waiting in the room, so thoughtful. Perfect location to just about everything. 10/10 would stay here again..

Self

10/10

Exceptional

21 Apr 2026

Nayely

Great hotel, the pool/lounge area was comfortable. Nice staff, helpful with any questions we had, expected a little more cleanliness our ice bucket was dirty and looked like it had left over food from the previous guests
Overall clean besides that issue

Family_with_children

10/10

Exceptional

20 Apr 2026

Mathew

Always a great hotel. First time the room wasn’t the best but that’s okay. Will still come stay again

Partner

10/10

Exceptional

20 Apr 2026

Jesus valdez

Todo muy bien

Partner

10/10

Exceptional

20 Apr 2026

Gaurav

Great hospitality, excellent welcoming staff !

10/10

Exceptional

19 Apr 2026

James

The room was great. The employees were extremely nice. helpful and accommodating. The area was very perfect as well. Definitely be returning.

Partner

10/10

Exceptional

16 Apr 2026

Jonathon

Parking is easy greatmall is nearby

10/10

Exceptional

14 Apr 2026

subramaniam

Beautiful pool

8/10

Excellent

07 Apr 2026

Audrey Allison

clean room

Partner

10/10

Exceptional

31 Mar 2026

Mathew

Beautiful hotel. Nice staff and very clean. Enjoyed my stay very much

10/10

Exceptional

28 Mar 2026

Kristina

The room was very clean. The property was pretty. Staff were friendly.

Family_with_children

10/10

Exceptional

26 Mar 2026

David

Loved the free treats the hotel offered (energy drinks, snacks and fruit)

Business

8/10

Excellent

25 Mar 2026

linda

They need to take care of the problem with their tubs, they are old and need to be resurfaced.
Having tubs but not allowing guest to use them defeats the purpose of having a tub in your room. They have made it so you are unable to change from shower to tub for a bath.

Partner

10/10

Exceptional

20 Mar 2026

edwin

It was very nice thank you for this day the place was clean and it was a nice visit to your establishment

10/10

Exceptional

19 Mar 2026

Cuong

Clean room and spacious

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Geovanny

Nice place, quiet and easy to arrive at.

10/10

Exceptional

26 Feb 2026

Brandon

Good

Family_with_children

4/10

Poor

13 Jan 2026

Jorge

There are no microwaves or refrigerators in your rooms which is a huge inconvenience. We are working at a job site all week and are not able to go home each night, hence why we stay in a hotel room.

Business

10/10

Exceptional

12 Jan 2026

SCOTT

nice room, pleasant staff, AND did NOT charge extra for parking like many of the area hotels do!

Business

8/10

Excellent

05 Jan 2026

Katie

Strick hours

10/10

Exceptional

05 Jan 2026

Terri

Safe area. Quiet and clean. That's all I ask for!

Leisure Family

10/10

Exceptional

31 Dec 2025

Curtis

Yes

Partner

10/10

Exceptional

28 Dec 2025

Jojo

Clean room and friendly staff. Definitely recommend

10/10

Exceptional

14 Dec 2025

myriam

it was nice. did wish the room had a microwave and a fridge. also our sink was clogged but was fixed right away. it was clean did see things that could be improved but didn’t affect our stay. it was a 9/10 would recommend this hotel. love the little store wish it was stocked up more!

Leisure Family

10/10

Exceptional

07 Dec 2025

Brandon

Nice hotel

10/10

Exceptional

03 Dec 2025

Parada

Staff was friendly

4/10

Poor

26 Nov 2025

Christopher

Staff were friendly and helpful. Less than a quarter of a roll of toilet paper left with no extras. Mold and peeling paint in the shower. Nowhere to hang towels since the hook is missing and the bracket for the hook was barely screwed in with cardboard folded behind it.

8/10

Excellent

23 Nov 2025

Anthony

Freindly staff and very clean. Our stay was only overnight and therefore we didn't have an opportunity to check out all the amenities.

Business_and_leisure Family

10/10

Exceptional

22 Nov 2025

Sergio

I love it customer service is very good. The room was very clean beautiful looking forward to coming back with my kids, especially on the swimming pool.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Chuliang

great

Business Self

10/10

Exceptional

27 Oct 2025

julian

Real nice clean

2/10

Poor

26 Oct 2025

Robert

I checked into my room and there was still hair in the shower so they gave me another room that had drawings on the headboard, carpet was coming apart, just everything felt dirty.

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Carlos

Yes restaurant and shop we're nearby.

Leisure Family

10/10

Exceptional

17 Oct 2025

LAN

Very good services

Leisure Family

2/10

Poor

13 Oct 2025

Long

My car parked in your parking lot with your permission. The rear license plate was stolen in a night which I just found when I got home. That is totally terrible. No security guarantee at all. What a horrible the experience It’s so ridiculous!

Friends_and_family Family

8/10

Excellent

27 Aug 2025

Hao

Stayed two nights for a company meeting. The room was clean and well organized. Facilities and electronics are a bit outdated. The gym is way too warm for aerobics and I couldn't find where to adjust the temperature. Not a lot of fun places in the neighborhood. The high way nearby was quite noisy at night.

Business Self

4/10

Poor

26 Aug 2025

John

This was a very dirty hotel room, still found empty beer cans under nightstand, screen door leading to balcony was unattached and beat up with holes in screen, blood stains were on the sheets, weird green stains as well, uncomfortable sheets.