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Best Western Plus Airport Plaza

San Jose - Silicon Valley - CA · United States

2118 The AlamedaView location

8.8/10Excellent1,001 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.8/108.8
Condition8.6/108.6
Location8.0/108.0
Neighborhood8.0/108.0
Amenities8.6/108.6
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Airport Plaza

Welcome to Best Western Plus Airport Plaza! We are delighted that you are visiting our page. We hope you find everything you need.

This small, boutique style hotel is located just two miles from downtown San Jose and less than a mile from the city of Santa Clara and Santa Clara University. Our hotel is located right off the 880 Freeway and is only minutes from the Mineta San Jose International Airport.

Travelers from all over the world have found our location to be perfect for shorter business stays, longer more detailed visits, quick flight turn arounds as well as for small groups.

Here at the Best Western Plus Airport Plaza, it is our mission to make your stay in the San Jose/Santa Clara area the best it can be.

Read more about this hotelShow less

Located near the Winchester Mystery House, SAP Center, Santana Row, Valley Fair Mall, Rosicrucian Egyptian Museum, and downtown San Jose, this hotel hosts a number of business and entertainment venues. Additionally, the hotel is situated only minutes from PayPal Park and Levi Stadium.

Enjoy all of these benefits while staying away from the hustle and bustle that the city offers. Our friendly staff members, the clean and comfortable rooms, and the best prices in the area will surely be what brings you back.

Consider us your home away from home as so many already do. Book your peaceful stay at the Best Western Plus Airport Plaza and enjoy the best location in San Jose!Our pool and spa are closed for renovations.

With a stay at Best Western Plus Airport Plaza in San Jose (Newhall), you'll be steps from Silicon Valley and 9 minutes by foot from Santa Clara University. This hotel is 2 mi (3.2 km) from SAP Center at San Jose and 9.1 mi (14.7 km) from Levi's Stadium.

Make yourself at home in one of the 40 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from May 01 to September 01.
    • Pool access available from 10:00 AM to 10:00 PM.
    • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Crib (infant bed) fee: USD 10.0 per night
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Silicon Valley 0.1 km / 0.1 mi
Santa Clara University 0.8 km / 0.5 mi
Mission Santa Clara de Asis 1.5 km / 0.9 mi
Rosicrucian Egyptian Museum 1.6 km / 1 mi
San Jose Municipal Rose Garden 1.6 km / 1 mi
PayPal Park 2.7 km / 1.7 mi
Westfield Valley Fair Shopping Mall 2.9 km / 1.8 mi
Civic Center Park 3 km / 1.9 mi
SAP Center at San Jose 3.1 km / 1.9 mi
Santana Row Shopping Center 3.7 km / 2.3 mi
San Pedro Square Market 3.9 km / 2.4 mi
Discovery Meadow 4 km / 2.5 mi
San Jose Center for the Performing Arts 4.1 km / 2.6 mi
St. Joseph Cathedral Basilica 4.2 km / 2.6 mi
Santa Clara Valley Medical Center 4.2 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 40
  • Number of floors (main building): 2
  • Suites: 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
Show 18 more facilities & services
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 16 m²ROO.H6-2
    Room AccessiblePhoto unavailable8 photos

    Best Western Plus Airport Plaza

    Room Accessible

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2

    Room amenities

    • Cable TV
    • Alarm clock
    • Hairdryer
    • TV
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 16 m²ROO.KG-3
    Room KING SIZE BEDPhoto unavailable7 photos

    Best Western Plus Airport Plaza

    Room KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-3

    Room amenities

    • TV
    • Hairdryer
    • Cable TV
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 16 m²ROO.H6-3
    Room AccessiblePhoto unavailable8 photos

    Best Western Plus Airport Plaza

    Room Accessible

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-3

    Room amenities

    • Microwave
    • Ironing set
    • Cable TV
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Hairdryer
    • TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 16 m²SUI.KG-2
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Best Western Plus Airport Plaza

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Room amenities

    • Microwave
    • Hairdryer
    • TV
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 16 m²ROO.QN-5
    Room QUEEN SIZE BEDPhoto unavailable8 photos

    Best Western Plus Airport Plaza

    Room QUEEN SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-5

    Room amenities

    • Hairdryer
    • TV
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 16 m²ROO.2Q-4
    Room TWO QUEEN BEDSPhoto unavailable6 photos

    Best Western Plus Airport Plaza

    Room TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-4

    Room amenities

    • Wi-fi
    • Ironing set
    • Microwave
    • TV
    • Hairdryer
    • Cable TV
    • Alarm clock
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus Airport Plaza

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Airport Plaza

8.8
Excellent
1,001 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.0 /10
Neighborhood
8.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
09 Jul 2026
Rob
Awesome room. Super happy the hot tub worked. Clean pool,an the breakfast was amazing. Easy parking and staff was helpful and easy to talk to.
Family_with_children
10/10
Exceptional
07 Jul 2026
Michelle
The staff was very welcoming when I checked in. We found some things that we needed help with and the showed up promptly. I would recommend this hotel to anyone.
Self
10/10
Exceptional
03 Jul 2026
John
Front desk staff was great and nice. Parking was safe and rooms was nice and clean. Breakfast was delicious 😋
10/10
Exceptional
01 Jul 2026
Phong
Cleaned & very good Customers service
Family
10/10
Exceptional
01 Jul 2026
ASHLEY
The room was clean. Staff was helpful.
Friends
10/10
Exceptional
30 Jun 2026
Sarthak
Liked the breakfast a lot
Partner
4/10
Poor
23 Jun 2026
Yisel
The staff was ni e. The property was ok, but rooms require attention to details and upgrades. The tub was clogged and smelled badly. We were only staying one night but were unable to use the shower. I would not recommend this location.
Family_with_children
10/10
Exceptional
22 Jun 2026
Sanjay
Great location with eating places & Safeway at a walking distance.
A wholesome breakfast to start the day with.
Very helpful front-desk.
Spacious & well furnished rooms.
Friends_and_family Family
2/10
Poor
20 Jun 2026
Diego
Horrible experience, denied my reservation. Booked a room for my Son as he arrived in San Jose Airport from boot camp, the plan was for him to shower an unwind from his trip until I could get to San Jose, 6 hours away. Well they denied his check in as he is 19 years old about to be 20, due to their \"strict\" policy needing to be 21. Staff was not helpful as they did not care that he had nowhere to go and was left stranded and refuse to refund money. How absurd it is to be able to sign up to serve our country at 18 years old but cannot check in to a room at 19. Unbelievable, do better.
Self
10/10
Exceptional
17 Jun 2026
Susan
This was the best Best Western I have stayed in. I have to say the front desk, breakfast and greetings were top notch. Thank you!
Family
10/10
Exceptional
16 Jun 2026
JESSE L
1
2/10
Poor
13 Jun 2026
Karyn
Air conditioner was so loud couldn't sleep. Asked to change room but was told they were sold out even though rooms were available online.
Friends_and_family Family
10/10
Exceptional
05 Jun 2026
Ingrid
Super clean room, bed was super comfy no funky smell, room very spacious, plenty of bath towels, toiletries were a plus, parking is very easy right infront of check in office, fast and easy check in process, breakfast was the best Ive had in a hotel. many options for breakfast. will definetely stay here again when in San Jose.
Family
10/10
Exceptional
03 Jun 2026
Regina
We attended the annual Greek Festival in San Jose, and chose this hotel, since it was relatively close to the venue. It was easy to find, and parking, during our stay was plentiful. We had reservations, making the check in process super easy and quick. The gentleman behind the counter was courteous, friendly, and very helpful. We even brought extra pillows to our room when we asked for them.

The room was roomy, comfortable, clean, and everything (tv, lights, outlets) were all in working order. Even though this hotel is located on a relatively busy street corner, our room was quiet. The beds were very comfy, the room was clean, as was the bathroom.


Breakfast was served down in the lobby, and consisted of waffles, potatoes, sausage, eggs, toast, and a small variety of breads, teas, coffee, and juices. Overall, it was quite good.

The quality of service was great, as was our breakfast. We were highly satisfied with our stay and would definitely recommend staying here.
Friends
10/10
Exceptional
22 May 2026
HENGXUAN
Room is clean and front desk staff is extremely helpful and friendly. Breakfast is amazing. Wifi is good. Wish they provided body wash instead of bar soap. Similarly, if safe was available, it would definitely be 10 out of 10.
Family
10/10
Exceptional
21 May 2026
rajendra
Good experience
Self
10/10
Exceptional
18 May 2026
Joseph
Clean, quiet and helpful staff
Friends
10/10
Exceptional
16 May 2026
Frances
This is a 3 story small hotel with a small pool close to a university and residential neighborhood. Full breakfast has those fun flipping waffle makers and many toppings. Home fried potatoes are thinly cut and they have a coffee brewer with several espresso variants
10/10
Exceptional
15 May 2026
Pamela
Front desk was immediately responsive to text messages and resolved problems quickly. For example, the tv was in Spanish mode and we couldn’t get it switched to English. Solved within 10 minutes!
Partner
6/10
Pleasant
10 May 2026
Eduardo
It was good! The only bad thing is that they give me a handicap room, since my booking was not even last minute book. Room is all the same just the shower is kinda weird set up.
Partner
10/10
Exceptional
09 May 2026
Tu-Anh
Everything is great except there's no airport shuttle while being so close to airport.
Partner
8/10
Excellent
04 May 2026
Rich
Everything but the staff, which is great, was ok. We’ve stayed here for years as a good memory, but it’s not a great hotel.
Partner
10/10
Exceptional
28 Apr 2026
Sara
After driving 6 hours straight all I really wanted was a place to faceplant for a few hours, but the hotel was great for the price, conveniently located, and the staff were friendly and welcoming. I rolled in at around 3am barely speaking coherently and the night auditor was patient and accommodating.
The room was more than I'd expected for what I paid. It was quite and clean, the bed was super comfy (though that may be traveler's bias) and the shower was nice and hot with good water pressure.
I missed breakfast unfortunately but they still had coffee and some snacks laid out which was a welcome surprise.
Overall great experience, and it's definitely on my go-to list the next time I'm in the area.
Self
4/10
Poor
23 Apr 2026
Marilyn
I didn't like the A/C heater that my husband had to turn on bec he felt cold. Everytime it was on made a very loud noise that my husband could not sleep. About 3 am he phoned the front desk and told him to listen at the noise and said something more which I didn't hear. Eventually I had to turned off A/C and I gave him my sheet to cover him. My husband is a light sleeper.
10/10
Exceptional
14 Apr 2026
Deborah
Close to a lot of things. breakfast was good. Staff friendly. Rooms clean.
Friends
10/10
Exceptional
12 Apr 2026
Rosana
Nice place & very convenient. Good breakfast
4/10
Poor
11 Apr 2026
Andrea
It is located very close to Santa Clara University which is why we picked it. The sink did not drain and filled with water. There was a handprint on the wall in some clear liquid. The price was good.
Family
2/10
Poor
06 Apr 2026
Gurdeep
homeless guy knocking my door
10/10
Exceptional
06 Apr 2026
Nicole
The breakfast was amazing
10/10
Exceptional
01 Apr 2026
Maria
Great service and the breakfast is on point.
Friends_and_family Family
8/10
Excellent
30 Mar 2026
Silvia
Overall the hotel was clean, free parking and free breakfast and very affordable. Staff was very friendly and accommodating
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
tri
Very clean and easy to access..
10/10
Exceptional
29 Mar 2026
Tony
Helpful staff. Great breakfast. Had a gourmet coffee machine that made coffee from black to espresso.
Partner
10/10
Exceptional
26 Mar 2026
April
The rooms are spotless, everything works as it should, and the breakfast is one of the best and most varied I’ve seen in a while. Highly recommend.
Partner
10/10
Exceptional
13 Mar 2026
Sean
Did use these facilities, I was in town working.... but overall everything was excellent.
Business
6/10
Pleasant
11 Mar 2026
Lisa
The hotel was okay. Typical Bestwestern. But if you are a light sleeper then this won’t do. Cars were passing by all night long. Maybe need to upgrade windows to better sound proof. The a/c is sorta loud when running.
Like it that it’s free parking.
Friends_and_family Family
10/10
Exceptional
09 Mar 2026
Il Sang
Clean room
10/10
Exceptional
09 Mar 2026
Connie
Friendly staff, clean, centrally located, good breakfast. We will stay again.
Partner
10/10
Exceptional
08 Mar 2026
Bertha
Nice and.clean
Friends
6/10
Pleasant
25 Feb 2026
Maria Del Pilar
The room was clean, parking provided, convenient. The coffee machine was broken but they have coffe in the rooms. Breakfast was pretty good.
Family
2/10
Poor
24 Feb 2026
Paul
If I could give it 0 stars, it would be just that! When we opened the door, it already had that cigarette odor. We turned on the AC and it made it worse. So, i ended up leaving the windows open to get the smell out. We were next to the street so it was loud with cars passing by. We could not sleep. Next! The shower! The water was jet strong and it hurt taking a shower. The water wasnt going down fast enough either that it was filling the tub up to my ankles which was so GROSS! The bacteria coming from the drain is of course backing up into skin. We called to complain but we were told earliest maintenance can come is 7 AM. No one came. Also, i was told all rooms are non smoking and they were booked so we couldnt get a different room! I woke with a sore throat and a headache! Another issue was this noise we think was coming from the AC. It sounded like water dripping but it was coming from the walls. It kept us up plus the noise from the streets! I wished we were at least offered a discount if they couldnt switch our rooms or offered a refund and i would have been glad to transfer to another hotel!! I wanted to save $50 for a cheaper hotel, but wont happen again. I am willing to pay that extra $50 for a non stress overnight stay at a hotel! Also! The man that came to check the shower kept saying “this has never happened before” REALLY? Youve NEVER dealt with a clogged shower drain?
Family
6/10
Pleasant
23 Feb 2026
Frank
Room wasn’t ready after checking in.
8/10
Excellent
19 Feb 2026
Tamara
Staff was very friendly and accommodating.

Room was cold and difficult to regulate. Also very loud with traffic.
2/10
Poor
19 Feb 2026
lowell
I didn't stay it was so bad
10/10
Exceptional
17 Feb 2026
Anita
Staff were very nice .
6/10
Pleasant
15 Feb 2026
Zacarias
The place could use some more lighting for the exterior. The specially in the parking lot it seemed
Business_and_leisure Self
10/10
Exceptional
12 Feb 2026
Dzung
Happy staffs
Leisure Partner
10/10
Exceptional
08 Feb 2026
Nolan
Very clean, great staff, nice fitness center, great espresso machine.
10/10
Exceptional
28 Jan 2026
Steven Michael
Everything was great, it works fine, don't fix it
10/10
Exceptional
26 Jan 2026
Michelle
Clean room and great staff
Partner
8/10
Excellent
18 Jan 2026
Debra Alice
Great location near airport and university Staff were friendly and helpful. Breakfast was outstanding with lots of choices from freshly made waffles, to fresh fruit, and breads and pastries. Only issue was the average room condition with a faulty toilet that kept running and ultimately was leaking into the lobby. We ended switching to a new room that also had a running toilet.
Business Family
4/10
Poor
08 Jan 2026
Konstantin
The hotel is clean and the employee's were friendly. We had $5,000. dollars worth of tools stolen from the inside of our truck. The truck was parked in front of a security camera, which we were told later that it didn't work. No police help without a video. We will choose a different hotel on the next visit.
Business Self
10/10
Exceptional
04 Jan 2026
Daniel
I had a great stay, clean room and breakfast was
10/10
Exceptional
03 Jan 2026
Rachael
Room clean staff is very friendly and quick with check in
10/10
Exceptional
23 Dec 2025
Henning
Especially the breakfast was out of this world!!
10/10
Exceptional
22 Dec 2025
Jacqueline
Convenient location for shopping at Valley Fair and
6/10
Pleasant
03 Dec 2025
Liem
The staffs are courteous. One can hear the traffic on the street while he/she is sleeping. Bathroom ventilation is inadequate. Moisture builds up after 10 minutes of shower. There is rush on bathroom door hinges. This tells you the exhaust fan is weak.
Leisure Family
10/10
Exceptional
24 Nov 2025
Gary
Clean room, great location, great home-cooked breakfast (ie scrambled eggs and country potatoes, fresh fruit, etc)
6/10
Pleasant
23 Nov 2025
Amy
Needs an update but staff was friendly, breakfast fine abs coffee good.
Friends_and_family Family
8/10
Excellent
07 Nov 2025
Kushal
all good
10/10
Exceptional
29 Oct 2025
Robyne
We came for WWE Smackdown and some sightseeing. This hotel was amazing for our stay it was convenient to the airport and SAP center and most of the attractions are in walking distance from the hotel. We would definitely stay again! The staff were amazing and the area was quiet cozy and safe
Leisure Partner
8/10
Excellent
27 Oct 2025
Tuan
Noisy from the street
Leisure
8/10
Excellent
26 Oct 2025
Suzanne
In the area for events at Santa Clara U. This was very convenient, reasonably priced and comfortable.
Leisure Partner
8/10
Excellent
23 Oct 2025
Joseph

Good place to stay for business travel

Room was comfortable. Nice bedding. Fitness room had basics - mat, weights, kettlebells, ball- bike and elliptical machine but I could not get treadmill to work. Hotel situated right next to gas station - a plus for travelers. No nearby restaurant options though.
Self
10/10
Exceptional
20 Oct 2025
Lauren
Great value in a nice neighborhood.
10/10
Exceptional
19 Oct 2025
David
This is a nice place to stay, I would recommend it to Friends and Family. We had a nice time at the Improv watching Carlos Mancia and eating at El Jardins Taquila Bar on Santana Row.
Leisure Partner
2/10
Poor
10 Oct 2025
Brian
They were not good
Business
8/10
Excellent
02 Oct 2025
Lilia
The rooms were nice and clean. The complimentary breakfast was fresh. Overall, I would stay here again.
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
Lorenzo
fire alarm went off 3 or 4 am but other than that it was ok
10/10
Exceptional
27 Sep 2025
Chad
T
Business Self
6/10
Pleasant
26 Sep 2025
Zhen
ou
10/10
Exceptional
19 Sep 2025
James
Pool
Leisure Family_with_children
8/10
Excellent
13 Sep 2025
xiang ce
Great place to stay
Business_and_leisure
10/10
Exceptional
11 Sep 2025
Mary
One night stay, very quiet and staff very friendly
Friends_and_family Family
4/10
Poor
11 Sep 2025
Kate
Front desk staff member was unfriendly. Room had ants in the bathroom. Would not stay again.
8/10
Excellent
10 Sep 2025
Jose
It was nice an quiet
10/10
Exceptional
02 Sep 2025
Olivia
Empty vending machines 😞
Business
6/10
Pleasant
29 Aug 2025
BRIAN
Room and lobby were clean. The area was so-so. Can’t expect too much for around an airport but convenience. Clerk was friendly and efficient. Lack of dining was my biggest issue
Business Self
10/10
Exceptional
23 Aug 2025
Adriana
I loved it here. I had a pretty bad experience with our rental car and travel plans, but our stay here at Best Western was the most please part of our trip. It’s located in a really quaint part of town. Every staff member that I met was very nice. The room was clean, the amenities were clean. The complimentary breakfast was delicious! Probably my favorite part of the stay. And when we arrived, there were plenty of parking. Overall, it was a wonderful stay and highly recommend if you’re looking for an affordable place to stay.
Leisure Family
10/10
Exceptional
22 Aug 2025
Ramiro
Na
Self
10/10
Exceptional
14 Aug 2025
Aaron
Breakfast, service, everything
Business Self
10/10
Exceptional
10 Aug 2025
Conrad Saturnio
Convenient close driving proximity to family nearby. Liked having the full, hot breakfast. Friendly staff member, Chris, who worked on the evening shift, had our room all ready for us. Thank you!
Leisure Family
8/10
Excellent
09 Aug 2025
Verified traveler

Nice place

Area is beautiful, hotel was nice both on the outside and inside lobby. Room was clean and some would consider small. I found it to be just fine for the night. Only downside I experienced was at check-in. Front desk person checking in was nice but the manager or whoever it was next to him made me and my friend a bit uncomfortable. He stared the whole time and we felt him watching us as we were unloading or luggage & entering the elevator. Area was safe and no issues with the beds or pillows. Plenty of towels for two people staying one night.
Friends_and_family Friends
10/10
Exceptional
06 Aug 2025
Sharon
Great place
Business Family
8/10
Excellent
02 Aug 2025
Lorena

No fan, no good

The bathroom fan didn't work and with four of us crammed in that hotel room it did not make for a comfortable stay.
Business
10/10
Exceptional
30 Jul 2025
Lisa
Love this place. Safe, affordable, and close to my brother’s house.
10/10
Exceptional
28 Jul 2025
Dolores

Quiet place on the weekends.

Quiet place, walkable area. Comfortable bed, large number of tv channels available. Decent breakfast. Great coffee machine in their lobby with free coffee and delicious biscottis.
Partner
10/10
Exceptional
27 Jul 2025
David

South Bay great stay

Always a great stay here.
Self
10/10
Exceptional
23 Jul 2025
Hui
A little noisy with night traffic as our room face to the road
10/10
Exceptional
15 Jul 2025
Kayla
Was a nice property. Staff were very friendly. Rooms probably need a little update but was clean and no major issues.
10/10
Exceptional
15 Jul 2025
Verified traveler
Great location, safe surroundings, fantastic staff, good breakfast.
Friends_and_family Family
8/10
Excellent
12 Jul 2025
Verified traveler
The staff is great and very accommodating. Had a minor issue and was immediately solved.
Friends_and_family Family
8/10
Excellent
09 Jul 2025
Poling
Breakfast area is clean and comfortable. Real eggs, potatoes, fresh fruits, fresh ground coffee and hot beverage options.
Leisure Partner
10/10
Exceptional
05 Jul 2025
Brandon
Cost and location were top notch
8/10
Excellent
04 Jul 2025
Hoang
They work good .
Family
10/10
Exceptional
29 Jun 2025
Lourdes
Clean and very friendly. Breakfast very good and clean pool
Leisure Friends
10/10
Exceptional
29 Jun 2025
Ricky
Very cozy, and the breakfast was delicious.And our room smelled great
Leisure
10/10
Exceptional
17 Jun 2025
Ana

Comfortable stay

The hotel was clean. The staff was friendly and helpful. Breakfast was great and the coffee machine had great options, we loved it.
Friends_and_family Family
10/10
Exceptional
12 Jun 2025
Edralyn
very clean, it was amazing and we enjoy everything was convenient.
Partner
10/10
Exceptional
26 May 2025
Gavin
Good breakfast
Leisure Partner

Location & surroundings

Best Western Plus Airport Plaza
2118 The Alameda, San Jose, United States

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Best Western Plus Airport Plaza

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