Valley Inn San Jose

United States , San Jose - Silicon Valley - CA
SAN JOSE, 2155 The Alameda
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100 reviews shown

10/10

Exceptional

10 Mar 2026

William

Clean rooms, conveniently located, safe, and easy parking.

Self

8/10

Excellent

04 Mar 2026

Christopher

An economy hotel that does the trick. Nice staff and very helpful! The bed was comfortable. Nice stay.

Self

10/10

Exceptional

22 Oct 2025

Neri

Yump

2/10

Poor

14 Oct 2025

Marcella

Worst hotel experience we've ever had. Firstly, the amenities offered were a microwave, fridge and air conditioning. 2 out of 3 were unusable... We checked in early but arrived back late from our event and had deliberately bought microwavable food to eat but we returned only to find the microwave did NOT work. The plug was duct taped together (I have a photo) so we were unable to eat and had to go out again and spend additional funds getting more food. Then we come back and get ready for bed and the air conditioner could NOT be turned on because of the horrendous sound it made. We left it on for hours hoping it would stop after while but when it didn't by 2 am we shut it off and spent the entire night in total discomfort. It was ridiculously hot in the room (I have video of the air conditioner issue also). It was so late in the evening that calling the office and potentially having to have someone come into the room or have to move wasn't really the best option so I waited to address the issues with management in the morning who only said no one had mentioned the air conditioning and she had no idea about the microwave not working so obviously cleaning staff isn't checking or cleaning the microwaves or they would have noticed it didn't work (no light on inside, no numbers on the display) We weren't offered anything, no partial refund so it's definitely safe to say we will never give our business to this hotel in the future. 0/10 recommended.

Leisure Partner

10/10

Exceptional

06 Aug 2025

Neat and comfortable in the room

Business Self

10/10

Exceptional

25 Jun 2025

Timothy

It was really nice clean room and area. Just not a lot of parking spots. I had a big van, but I made it work. The lady at the desk was very nice and welcoming. I would stay there again.

Business Self

10/10

Exceptional

05 Jun 2025

Rosalina

The bed was super comfortable and management was very friendly and accommodating.

Leisure Family

2/10

Poor

08 Feb 2025

Irma A

No way

Horrible staying, the lady asked me for 25 dollars cash deposit and they didn’t give me my money back when I checked out I won’t never ever stay here again .

Partner

10/10

Exceptional

01 Feb 2025

Daniel

I stayed at valley inn for a night. It was very easy to find and it was in a really quiet area which was great. The parking was convenient.
The room could use some updating, but it was nice especially for the price.

Business Self

6/10

Pleasant

25 Jul 2024

Jean

Corrected review

I reviewed prior to this and feel bad that I said the staff was grumpy. It was late when we checked in and she was understandably tired. Not really grumpy, just not overly friendly. She was quiet and efficient.

Partner

10/10

Exceptional

16 Jul 2024

Theresa

Great front desk help

10/10

Exceptional

26 May 2024

Ressy

Convenient and safe for our short stay in San Jose

Leisure Family

8/10

Excellent

04 Mar 2024

Reid

It would be nice to have more than just 1 used wire coat hanger in the room for clothes Otherwise, it was a pleasant place to stay while in town for work.

Business Self

8/10

Excellent

04 Feb 2024

Scott

The front desk staff was not very friendly.

Leisure Self

10/10

Exceptional

14 Oct 2023

Victoria

It was nice and clean

Friends_and_family Friends

10/10

Exceptional

02 Jul 2023

RUTH A

The place had lot's

Partner

10/10

Exceptional

23 May 2023

Fernando

It was quite and realy staff members even upgraded my room for free

10/10

Exceptional

15 May 2023

Fernando

Really nice staff

10/10

Exceptional

28 Oct 2022

anthony

great service

10/10

Exceptional

20 Aug 2022

Michelle

Always clean, always kind.

Business Self

10/10

Exceptional

11 Aug 2022

Michelle

The woman who is usually or always working the front desk is very kind.

Business Partner

8/10

Excellent

10 Jan 2022

convenient

Leisure Self

8/10

Excellent

18 Aug 2021

Verified traveler

Manager of the property is really helpful and nice

Leisure Self

4/10

Poor

13 Jun 2021

Verified traveler

I didn't like it they discriminated against my friend that was disabled they would not let us check in they gave a disabled room to a couple who was not disabled. The manager didn't want to give us a room cause of her being disabled.

Business_and_leisure Friends

10/10

Exceptional

05 May 2021

Quiana

peaceful Stay

My stay was wonderful my room was well maintain c!ean quiet and very peaceful very c!ose to nearby transit and in walking distants of shopping

Friends_and_family Family

2/10

Poor

26 Feb 2021

Kaleb

Awful stay

Scary scary scary

Partner

2/10

Poor

08 Feb 2020

Verified traveler

No extra towels . Phones dont work. Front desk wasnt helpful

8/10

Excellent

07 Feb 2020

Robin

Clean. Could have supplied. more towels

Partner

10/10

Exceptional

25 Dec 2019

Art

Great place for trying to make an addition to your family.

Partner

8/10

Excellent

22 Dec 2019

Verified traveler

Very good for price

Friendly staff and very helpful, needed a towel late at night and had some available for pick up. But I did notice the floor was not swept or mopped at all in the hotel room. And another thing, if you shower, it fogs up the entire hotel room! Keep the a/c on when you shower and you’ll be fine!

Partner

4/10

Poor

13 Dec 2019

Robert

Bring your hand sanitizer!

Friends_and_family Family

8/10

Excellent

10 Dec 2019

Brian Cole

Nice

Self

10/10

Exceptional

07 Dec 2019

Brian

Good place

Always a inviting place

Friends_and_family Family

2/10

Poor

25 Nov 2019

Verified traveler

I asked for a non smoking rooms due to allergies, but when I arrived I was told they were all sold out. The TV didn't work, and the light switch was broken...Bad experience

Friends_and_family Family

4/10

Poor

09 Nov 2019

Bedding not clean causing itching all over my body.

Business Self

4/10

Poor

18 Sep 2019

Christopher

The room was bare bones basic with no accommodations. The continental breakfast was very poor and they only had milk and sugar to go with the coffee. For $165 a night it was grossly expensive.

Business

10/10

Exceptional

22 Aug 2019

Paula

Good stay.

The afternoon receptionist was very courteous and helped to make sure our room was ship shape. The rooms had been recently updated and were clean and comfortable. Our only complaint was that the walkways and staircases could use a good pressure washing.

Partner

2/10

Poor

21 Aug 2019

Truong

Horrible inn

They gave me key of room without clean up and all mess up . Smell’s not good and look dirty. I won’t come back or book for any friends to visit San Jose .

Friends

10/10

Exceptional

14 Aug 2019

Verified traveler

I found this motel to be very clean and the staff very friendly. I was pleasantly surprised with it being on a busy street that the property was so quiet. It is in a very nice location of town with restaurants and a grocery store within walking distance.

Leisure Self

8/10

Excellent

10 Aug 2019

Brian

Myself

8/10

Excellent

04 Aug 2019

Brian

Price is ok

Good quite

8/10

Excellent

02 Aug 2019

Brian

Day to day affordable

It’s good one to book daily

8/10

Excellent

01 Aug 2019

Brian

It works

The bath tube looks very old and needs to be cleaned

8/10

Excellent

26 Jul 2019

William

Reasonable accomodations at a reasonable rate.

This hotel offers reasonable accomodations at a reasonable price.It was everything I expected.nothing more & nothing less.

Family

10/10

Exceptional

20 Jul 2019

Verified traveler

Very friendly and welcoming staff and the motel location was very quiet.

Leisure Family

10/10

Exceptional

20 Jul 2019

David R.

Clean, convenient and good value

I have stayed at the valley inn on 4 different occasions. I find it clean, comfortable and convenient freeway access to expedite my trip. The staff is always courteous and friendly. The owner is hands on and is very helpful. The morning continental breakfast is much more than coffee and juice. They are always more than happy to try to meet all of my requests. I would highly recommend

10/10

Exceptional

17 Jul 2019

Ximinus

Okay cleanness of all the facilities, considering the budget, I would say it’s better than my expectations, above the average in this price. The chair and sofa weren’t clean but the toilet and hub were way better, especially for the toilet.

The staff were nice, and very helpful. I lost my wallet and they contacted me the second day after I checked out, very nice people! A nice n cozy place to sleep!

Business Self

8/10

Excellent

14 Jul 2019

mark

Friendly helpful owner who made stay pleasant

Family

10/10

Exceptional

02 Jul 2019

Verified traveler

Great for economy business traveler!

Great for economy business traveler, great location, easy access to freeway and tech companies.
There is a supermarket (Safeway) near by along with round table pizza, taco bell, ice cream taco shop, fried chicken / sports bar, Ike's Sandwiches, Mexican fast casual, and more all walking distance.

10/10

Exceptional

01 Jul 2019

Verified traveler

Good Place, Good Service!!! I will to recommend to others

10/10

Exceptional

07 May 2019

Moran

Lovely Independent Property

Good Wifi

Friends

10/10

Exceptional

18 Apr 2019

maria

Nice hotel

Amazing

Friends

10/10

Exceptional

16 Apr 2019

Richard

Great place to stay

Family

6/10

Pleasant

12 Apr 2019

Tonda

LOVED the friendly staff. The room was very, very small. It did work for us. We just needed a bed to sleep in. I feel they do really try but the property is very old. Compared to other hotels in the same area we have stayed in, for the same price range, this hotel did not make the top 5. No alarm clock, hair dryer, sparse working outlets, no shampoo or soap, etc. Quiet 1st night, very noisy neighbors the next.

Friends_and_family Partner

2/10

Poor

11 Apr 2019

Jeffrey

Refund for not staying at hotel

I tried to stay st this hotel except got denied for not having cash only.. they told me last night that I would get a refund.. now, I can’tget my money.. they have taken advantage of me and must keep their word and give me my 150.00 back. This is the 3nd time hotels try to deny me so they can pocket the money..

2/10

Poor

06 Apr 2019

Isaac

From excitement to frustration.

There was a 250 dollar deposit which I couldn't afford so they cancelled my stay and I have yet to receive a refund

8/10

Excellent

06 Apr 2019

Regina

Clean and comfortable.

Room is clean. Price is expensive. No hair dryer. No iron.

Family

2/10

Poor

20 Mar 2019

Ronald

Awful, Crime-Ridden Hotel

A lot of sketchy people at this hotel. Police called in some instances. They cleared out the entire floor. You get what you pay for.

2/10

Poor

18 Mar 2019

craig

Very old, in dire need of a make over.

8/10

Excellent

14 Mar 2019

Christine

Good for overnight stay

Staff friendly and helpful. Room seemed very clean and recently updated. Negatives were the early morning traffic noise and no kleenex or hair dryer in the room. The later was quickly remedied by the staff. Good deal for the price.

6/10

Pleasant

26 Feb 2019

Verified traveler

The only thing I liked about this property was it’s location. We were able to walk to Santa Clara University, breakfast, and dinner. It was extremely noisy on a busy road, lots of things were out of service, the “ continental breakfast “ consisted of dry cereal and danishes in plastic. We never ate there but there was a good breakfast place 2 blocks away. It was way too expensive for what you got.

Business_and_leisure Family

10/10

Exceptional

10 Feb 2019

Jose

Quite

Nice & quite

Friends

4/10

Poor

16 Jan 2019

Verified traveler

This is a dumpy old motel on a loud street. Fine enough if you just need a place to rest your head and are a heavy sleeper.

Business Self

10/10

Exceptional

03 Jan 2019

Rudy

It was pleasant.

2/10

Poor

13 Dec 2018

Verified traveler

A Motel 6 reservation would have been an upgrade. The place is below standard. Out of date cramped quarters with dirty appliance plugs and lamps that had loose and missing parts. A refrigerator cabinet was empty and the refrigerator was next to a sink. An oversized table and a chair that blocked the passage between the bed and table served as an makeshift desk. Breakfast was a series of dry cereal bins in the plexiglassed registration area.

4/10

Poor

11 Dec 2018

Michael

Noisy, overpriced.

Very basic and noisy accomodations. There happened to be construction in the unit directly below me as well as construction on the adjacent street. You essentially had to leave the place first thing in the morning as the ambient noise was very distracting/annoying. That said, service at the front desk was good and unit was clean if spartan. However, price was frankly exorbitant ($130/night) for what you got. This place would be a reasonable fallback option if there was no construction and at about half the price.

2/10

Poor

17 Nov 2018

Verified traveler

Someone smoked in my room and the TV wouldn't work. Plus construction right outside.

Business Self

8/10

Excellent

09 Nov 2018

Jon

Good Value

The room was dated and in the middle of a construction zone, but generally comfortable nonetheless. There was a mall within walking distance, but otherwise the immediate area was not very appealing. The hotel is being renovated and will probably be much nicer when it is completed. This is a good place for a conference, but not really the best for a vacation or a relaxing getaway. The front desk staff were very friendly and helpful. It was a relatively good value.

Partner

8/10

Excellent

06 Nov 2018

Verified traveler

Convenient location for our stay. We needed a place to sleep. The rooms were clean and looked to be recently freshened up with new flooring and wallpaper. No blow dryer or hangers.

6/10

Pleasant

02 Nov 2018

Rosie M

The hotel was okay but we did not have hot water early in the morning when we needed to shower.

Family

6/10

Pleasant

02 Nov 2018

Mel

Just the basics. Rooms were clean. Quiet considering right off major street.

4/10

Poor

01 Nov 2018

Verified traveler

Bed was comfortable!
Phone didn't work.
Cramped, no Kleenex, no chair,

6/10

Pleasant

16 Oct 2018

Huong

It’s not satisfying

It wasn’t that great as in to comfort and hospitality. Kind of dirty too

6/10

Pleasant

16 Oct 2018

Verified traveler

Great stay for over seven days

I was meet with a positive front counter and welcomed to the complex - thanks. The owners / operators attempted to cater for the needs of a person who was foreign to the district - bus times, shopping venues, etc; The room was well laid-out with king bed, good shower and wash facilities, and a/c functioning well. What i believe is needed to make the room / stay more convenient is: , tea, coffee, cups and spoons for tea making, kettle over microwave (or both), extra large towels, etc - more like home. Overall great location (next to bus stop on both sides to CBD) and walking distance to shops and fuel, etc.
Will stay there again and thanks to the owners for their generous assistance.

2/10

Poor

12 Oct 2018

Eric

Run away!

Room condition was terrible, shower stall was unusable, see picture. Asked for different room and they offered a slightly different one which wasn't any better except the bath tub wasn't chipped and peeling. They have crews of contractors working and maybe it'll get better but I don't think by much. All this going on and they still charge full rate as if renovations are complete. My advice; find another motel, these owners don't know what they're doing

8/10

Excellent

06 Oct 2018

Susan

Unknown

Would have liked beforehand renovations were taken place as you could smell the glue that was used in the apartment: perhaps an air freshener would have helped

Partner

4/10

Poor

17 Sep 2018

Hong

room smell and service not so good

The room smells and we had to buy air fresh to get rid of the oder. The room was not cleaned on the second day of our stay, it had been forgotten as we were told. Not much to appreciate for this stay.

Family

4/10

Poor

14 Sep 2018

Verified traveler

Small, cramped, old room, no closet, no iron. Reasonably clean and bed didn’t sag, so that was positive.

4/10

Poor

03 Sep 2018

Deon

Bad for what you pay

8/10

Excellent

28 Aug 2018

Verified traveler

The room was spacious and clean. The continental breakfast provided was much appreciated.

8/10

Excellent

20 Aug 2018

Manuel

Clean room. pleasant & professional service.

Family

2/10

Poor

17 Aug 2018

Verified traveler

The key card didn't work properly, the TV didn't work properly, there was broken furniture in the hallway, the \"breakfast\" was lousy, they advertise a hot tub and there's no hot tub.

6/10

Pleasant

31 Jul 2018

Verified traveler

Nice location and very quiet neighborhood. Staff very friendly and accommodating.

4/10

Poor

27 Jul 2018

Alison

Dirty stay in Santa Clara

Has a very convenient location, but the hotel was run down and not clean. I am not a stickler for new furnitire and updating, but there were stains on the chair upholstry, hair and mold in the shower, and a lot of grime on surfaces and in the corners. We had to ask for more towels for our party of two, as there was only one set of wash cloths and hand towels. The bed was clean and decent, or we would have left early. I would not recommend this hotel.

Family

10/10

Exceptional

26 Jul 2018

dian

the room was nice. had a small free breakfast. Nice place to walk my dogs.

Family

10/10

Exceptional

10 Jul 2018

Fred

Desk staff was exceptionally helpful. The motel was 2 miles from the Winchester House, a movie theatre and walking distance to many eateries.

6/10

Pleasant

04 Jul 2018

Verified traveler

It’s average. It’s pretty good for just an overnight stay.

10/10

Exceptional

28 Jun 2018

Laura

Beautiful room, in a quiet neighborhood.

I had the room that is separate, above the main office, so I don't know if all rooms are like this. Large windows lined two walls. The room had a king sized bed plus a sofa, large desk, and bureau, with two night stands. There is a Safeway, two Starbucks, and some cafes all within walking distance. There's also a pretty neighborhood across the street to walk in, and a gas station about two blocks up. The only downfall: There are no USB ports in the room, and the TV would click and reset every about 8 minutes as if the signal was resetting, which also caused a lag in internet.

6/10

Pleasant

14 Jun 2018

Verified traveler

It was just ok.

Hair dryer was working but only low mode not working in med or high mode so useless.

Partner

4/10

Poor

13 Jun 2018

Verified traveler

On a really noisy street

Family

10/10

Exceptional

13 Jun 2018

Troy

Nicer, clean 2.5-star motel.

Just needed a basic room for a trade show. Room was clean and neat aside from some minor wall damage on a corner. Room was quiet, AC worked, beds were comfortable. Shower supplies very basic but adequate. All in all, better than average for this class of motel.

4/10

Poor

02 Jun 2018

Jimmy

Never again

1. They had us set up for a handicap room and we never asked for this. They did give us another room.
2. The room they gave us was set up to be nice, but the auto light feature in the bathroom turned on the exhaust fan which was extremely noisy
3. We had to go to the front desk to get some Kleenex, the Kleenex location was completely empty.
4. Not sure if this a requirement for an outside door, but the door did not close fully by itself as every other motel door had...closed. Thought this was a legal requirement.
5. Not sure if breakfast was part of the price, but I don't consider a handful of cereal breakfast..
6. Will have to check on this, but when I was using the motel Wi-Fi, I got a notice from my carrier that I was being charged for the usage,

Family

2/10

Poor

16 May 2018

Jeff

Very terrible hotel and the price is super high

8/10

Excellent

12 May 2018

Verified traveler

Close to airport. Nothing to look at but room very clean and comfofyable

8/10

Excellent

12 May 2018

Trisha

Simple and sufficient.

A simple place to stay in for a few days. Close by 2 big malls. First time ine the city and did not know where to go. There’s also a cafe just 2 blocks away for breakfast and on the opposite side a starbucks and safeway supermarket closeby.

Partner

6/10

Pleasant

09 May 2018

Ann L

Close to airport and served our purpose for early morning flight

Family

2/10

Poor

06 May 2018

Anita

There were bugs in the bathroom on the bed nasty. We couldn’t even sleep just thinking they were going to come in our mouths.