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The Row Hotel, Bw Signature Collection
San Jose - Silicon Valley - CA · United States
2404 Stevens Creek BlvdView location
8.4/10Excellent676 Reviews
Cleanliness8.6/10 8.6
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.4/10 8.4
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Row Hotel, Bw Signature Collection
Ideally located in the heart of the Silicon Valley, The Row Hotel, BW Signature Collection is built for work and play. Business travelers will appreciate this stylish hotel’s close proximity to the world’s top tech and start-up companies.
If you are looking for fun, San Jose is home to world-class shopping at Santana Row, international sporting events and blockbuster concerts at the SAP Center.
Show less
When you stay at The Row Hotel, BW Signature Collection in San Jose, you'll be in a shopping district, just steps from Silicon Valley and 12 minutes by foot from Westfield Valley Fair Shopping Mall.
This hotel is 0.7 mi (1.1 km) from Santana Row Shopping Center and 1.2 mi (2 km) from Winchester Mystery House. Make yourself at home in one of the 55 air-conditioned rooms featuring Smart televisions. Your room comes with a memory foam bed.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Parking available
Dining services
Concierge
Gym
Non-smoking
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. This virtual service hotel offers 24-hour guest support by text or phone.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Pet fee: USD 35 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 20 (subject to availability)
- Late check-out fee: USD 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Silicon Valley
0.1 km / 0.1 mi
O'Connor Hospital
0.7 km / 0.4 mi
Westfield Valley Fair Shopping Mall
1 km / 0.6 mi
Santana Row Shopping Center
1.1 km / 0.7 mi
San Jose Municipal Rose Garden
1.4 km / 0.9 mi
Santa Clara Valley Medical Center
1.6 km / 1 mi
Winchester Mystery House
1.8 km / 1.1 mi
Rosicrucian Egyptian Museum
2 km / 1.2 mi
Santa Clara University
3.3 km / 2.1 mi
SAP Center at San Jose
3.7 km / 2.3 mi
Leavey Center
3.8 km / 2.4 mi
Discovery Meadow
3.9 km / 2.4 mi
Mission Santa Clara de Asis
4.1 km / 2.6 mi
Children's Discovery Museum
4.2 km / 2.6 mi
San Jose Center for the Performing Arts
4.3 km / 2.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 58
- Number of floors (main building): 3
- Suites: 1
- hotel
- American Express
- MasterCard
- Visa
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
Show 13 more facilities & services
- Check-out hour
- Wi-fi
- Laundry serviceExtra charge
- Multilingual staffExtra charge
- Lift access
- GymExtra charge
- Luggage room
- BarExtra charge
- PhotocopierExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 30 m²ROO.2Q
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
Room TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
DOUBLE DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room LUXURYRoom • LUXURYROO.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
Room LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE TWO QUEEN BEDSRoom • DELUXE TWO QUEEN BEDS • 30 m²ROO.2Q-DX
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Facilities with extra charge
- Hydro-massage bath
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
Room DELUXE TWO QUEEN BEDS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q-DX
Room amenities
- Wi-fi
Facilities with extra charge
- Hydro-massage bath
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-10
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
SUITE NON SMOKING
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-10
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
DOUBLE Accessible
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-10
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
QUADRUPLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-9
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
DOUBLE Accessible
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-9
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
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SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
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Room KING SIZE BEDRoom • KING SIZE BED • 30 m²ROO.KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
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Room KING SIZE BED
Room photos
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Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
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Check availabilityThe Row Hotel, Bw Signature Collection
QUADRUPLE DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-NM
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Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
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Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXE • 30 m²ROO.DX
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Facilities with extra charge
- Hydro-massage bath
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
Room DELUXE
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Room amenities
- Wi-fi
Facilities with extra charge
- Hydro-massage bath
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Row Hotel, Bw Signature Collection
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH JACUZZIDOUBLE • WITH JACUZZIDBL.JA
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityThe Row Hotel, Bw Signature Collection
DOUBLE WITH JACUZZI
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room code: DBL.JA
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about The Row Hotel, Bw Signature Collection
100
reviews shown
Michael
Had a great stay - this is my go-to choice for a monthly overnight trip that I make to a nearby software company in San Jose. Well maintained and much more cost effective that the alternatives in the area.
Asaf
Great for my business stay.
Tami
The elevator smells like rotten cheese. The check-in process was awkward. I felt like I was bothering the lady that was there. I’m not a fan of the pin pad system to get into the room.
Lee
Mixed bag experience with this hotel, There were more issues than positives. On the positive side, the staff made an effort provide a top floor room when I asked. The bad thing about that was that I had asked for the top floor room a month in advance via email and no one ever responded. The location of the hotel is great if you're spending time at Santana Row, Winchester Mystery House, and/or Valley Fair Mall. The room I got including furniture, appliances, carpeting, and bathroom were tired and needs a refresh. The room itself had a odd smell that I couldn't place. It smelled like an old locker room; musty and old sweat. I think it's probably because the carpeting needed to be cleaned. There were stains on the white bedding sheets. The breakfast had hot (really warm) food, but the quality wasn't great. The locks on the door to my room wasn't intuitive to use, and there were no instructions which forced me to go ask staff. Turned out some other rooms had stickers on the doors explaining how to use them, but not on my room door. On the last morning, the hot water wasn't really hot, and for some reason there were constantly large bangs on the ceiling like someone was dropping something heavy on the ceiling. Overall, the location was good and staff were mostly responsive when you spoke with them directly, but everything else needs improvement. The biggest issues to me were the odd smell in the room, lack of hot water last day, and the loud banging on the ceiling.
Rafael
Our stay was comfortable. The room was spacious and clean. The shower pressure was good. Our room was at the beginning of a hallway so we could hear people talking in the lobby of our floor. Overall a good stay though.
Elsie
Has a safe parking area, easy check in and out, clean & a good continent breakfast!
Gustavo
They need to improve their parking lot security. During my last stay, I worked the graveyard shift and returned to my room afterward. When I woke up to check out and went back to my truck, I discovered that my tools had been stolen. This was very disappointing and turned an otherwise normal stay into a costly experience. I hope the hotel takes steps to improve security so future guests don’t have to go through the same thing.
Rui
Noises is the only complaint
Laura
Clean room good air conditioning quite hotel
Ralph
They allowed us to check in early and the room was clean!
Salesh
Hotel is conveniently located. Clean and safe parking.
Angelic
I have stayed here several times before and it's always a pleasant experience. The new breakfast is great and staff is always friendly
DIANE
Nice place
Xyanthe
Virtual check in process was super easy and we are grateful our room was ready before the usual check in time of 4pm. It is super close to Santana Row, about a mile, so it was convenient to go explore that area and then have a quick drive back. Someone near us had a pet so we heard a dog barking a good part of the night but once we turned on the fan noise it was drowned out. Also sounded like someone was having a dance party in the room above us lol. For a quick night in the area though before going to the airport this place was great.
Michael
Great value for access to Santa Row based companies and the highway to elsewhere. Very nice staff, comfortable rooms, good breakfast. The only negative is that it takes 2-3 minutes to get hot water from the sink or shower, which is mildly annoying. In any case, this is my go-to hotel for my monthly treks to Silicon Valley.
Marlene
It was OK. Our room is by road
Darcy
The room was clean and comfortable. Parking was easy, (in an attached garage). The free breakfast was typical of hotel offerings. Santana Row for shopping and dining is very nice. The shops are high end.
Irene
Room very clean, bed and pillows excellent definitely I will stay there again.
Chorlada
Room was decent not what I expected for the price that I paid, parking was amazing, air conditioning work great, the virtual agent was kind of complicated. Check in was a hassle. The lobby area is well maintained. It very noisy.
Leisha
Bathroom sink didn’t drain well
Breakfast items were mostly empty. No staff around to ask for more. No decaf coffee available. Breakfast was a 2 star
Breakfast items were mostly empty. No staff around to ask for more. No decaf coffee available. Breakfast was a 2 star
Meagan
Room was decent. There's no real front desk person. No way to contact the desk from the room. Hotel is dated and you can tell.
Erin
Great stay.
Lamia
Clean room and great staff.
F
The staff is very polite and nice. It was nice having free, self-parking in the garage. The ceiling fan in the room was wobbling terribly and needs repair. They don’t put a top bed sheet between the comforter and the bed to put over yourself— so it feels a little unsanitary.
The soap and amenities dispensers were really hard to use— to get solution to come out. They’re designed to dispense very small amounts— an inconvenience. Very cheap dispensers compared to having real bottles to dispense from. The location of the hotel is superb. .
The soap and amenities dispensers were really hard to use— to get solution to come out. They’re designed to dispense very small amounts— an inconvenience. Very cheap dispensers compared to having real bottles to dispense from. The location of the hotel is superb. .
Valerie
Hotel is ok, good for one night at the most. AC did not work
Kevin
Lo amamos ! Excelente hotel. Mejor que en las fotos . Todo el personal impecable y el desayuno riquísimo. Super recomendado
Kunqi
Pro: easy check in and check out, password door key.not busy, nice breakfast. Spacious suite. Easy parking.
Con: extremely noisy if your room is street side, no room cleaning we stayed for two nights. Broken bedroom door.
Con: extremely noisy if your room is street side, no room cleaning we stayed for two nights. Broken bedroom door.
Melissa
Beds, sheets and towels comfortable. Shower pressure awful and it only had one temperature. Tub extremely outdated.
Ernesto
A little different checking in with computer staff employee but it was easy. Hotel was clean, parking is a little tight but do able.
Shari
Great little hotel! We stayed 4 nights, and were very happy with our stay. Bed was comfortable, room was clean and well designed. Staff was pleasant and always busy cleaning. On site laundry and workout room was a great added bonus. Partially underground parking was monitored by cameras and was clean and safe. Walkable area for Santana Row and Westfield Mall. Easy freeway access. This a is a great place if your looking for a dog/cat friendly stay that doesn't smell as if it were!!!
Rosemary
Clean room, clean comfortable bed. Parking easy.
Gloria
Perfect place for overnight stay and down the street from the Winchester House. Will be returning.
Sylvia
The room was very well maintained, clean and comfortable. AC and heat worked beautifully and was also very quiet
Elma
parking is easy and secure, air conditioning is ok
Joseph
If y
Edda
Clean rooms, friendly staff, easy parking, but it could be more secure, nice breakfast included
Leroy
All good
Hak
Good
Aajay
Friendly staff. Virtual assistant was a bit werid, guy in front of me wasnt happy. Nice comfortable stay though!
Victoria
Clean and easy check in. Always enjoy staying here.
Denise
Clean room
Christopher
This hotel is holding onto it last thread, I have advised them to actually hire a real contractor and then they send their employees who don’t speak English to superglue things together. I honestly recommend to whoever read this go to Santana Row or Amwell hotel. Staff wasn’t to be seen, nor manger to be found
Michelle
Great stay!
Kyle
Clean room!, Great staff, Great Breakfast!
Fefe
Good
Shawn
Room was clean. Beds comfortable. Easy to get in and out of the hotel. Staff very courteous.
John
My truck was broken into.
Sandra
Nice place
Elizabeth
clean room, nice breakfast - but what stood out was the virtual checkout clerk from Nigeria - that was too weird ..
Marilyn
I love it , also they provide excellent breakfast.
Sharareh
Noise level, minimal amenities inside the room, stains on fitted bedsheet, and unable to figure out the ingredients in the breakfast items because the server was unable to communicate in the local language.
Jeremie
Very polite staff
Pierre
It was clean
Jack
Great location! We seem to always book this hotel Everytime we are in San Jose. Friendly staff and very clean rooms
Kim
It was ok but weird a lil weird. Breakfast is just ok. Room was clean. A computer guy is
Selina Keochai
Cute and clean place. Very quiet.
Raquel
Check in /out was great. They are able to meet our special requests. Outreach with technology was very good. Only concern was the “standard” height for some items. As a 5’2” woman, I was not able to properly wash my face nor brush my teeth over the sink. Design was made for much taller people, as the tall sink is set a few inches away from the counter edge. Looks great, but not practical for short people.
Parking was convenient. Location is convenient to many highways, shopping and Santana Row.
Parking was convenient. Location is convenient to many highways, shopping and Santana Row.
Denise
Clean and smelled so good
Victoria
Parking was easy and secure. Staff was friendly.
STEPHEN
Nice, friendly, clean walking distance from mall
Amritpal
Clean room
jerry
Easy underground parking. Parking felt safe and secure. The rooms are comfortable and clean.
Rashawn
.
Melissa
Wednesday greeted me at the desk upon arrival.
Didn’t change tone or expression, not one time out of our 3 encounters throughout my stay.
Location was prime for me since I was working at Valley Fair. Room had a faint smell that was unpleasant: But it’s almost like you can get past it in 3 min. Weird. Blue lights and ceiling are a nice touch and bed was comfortable.
Didn’t change tone or expression, not one time out of our 3 encounters throughout my stay.
Location was prime for me since I was working at Valley Fair. Room had a faint smell that was unpleasant: But it’s almost like you can get past it in 3 min. Weird. Blue lights and ceiling are a nice touch and bed was comfortable.
ANGELIQUE
The hotel is nice. However, there are a few things that I was not pleased about. One. There is no phone in the room to contact the front desk and when you try to call them through the phone number no one picks up. I tried four times. The other thing I do not like there’s not a bag for dirty clothes in here. And no way to turn the lamp on and off it had to be unplugged. Check-in was a little confusing. I was given a code, but not told to put my hand on the door to open it. I will stay here again, but those are my concerns.
Daniel
Nice hotel and only a 15 min walk to Santana Row and the mall!!
Michael
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
Daniel
Not vaccumed under bed a lot of trash. Light bulbs not working. No blankets on bed. I have video if needed
Paul
The room was noisy with constant traffic noise until late at night. The bed was uncomfortable and the room was sparely furnished.
Shani
Clean room, great breakfast, near freeways and mall
Vincent
Virtual assistant didn’t pay attention to me, took a while to check in. Ceiling fan wobbly and made noises and really close to busy street. Other than that room was okay.
Carlos
Too much outside noise from room, it sounded like something was hitting the drain pipe all night but it was the heating/air unit. We had to have the heater on all night for us to sleep without making that noise and it got really hot.
tuong
The was nice, but the heat doesn’t work well
Nicole
Clean enough
Joe and Lynnette
To much noise.
Melinda
The free breakfast and the free parking.
Tiffany
Staff was great, hotel and amenities were beyond disappointing.
Having chose this particular hotel for the in room jacuzzi tub, was hugely disappointing that the bathtub did not function properly (bath spout does not work, only option to fill tub very slowely with shower) requested new room, none available with tub
Tv did not function (tv could not connect and would load and then state connection unavailable)
Room smelled horribly of wet dog, which wouldn’t be too bad. Except carpet was wet, which left our white socks, dirty/stained, wet and smelling like wet dog.
Microwave in room was great except placed on shelf without plug. Microwave had to be moved to floor and nearest plug to use. Cooking on floor is not ideal while on vacation.
Hugely disappointed
Having experience in both high end and budget hotels, this would be disappointing even in the lowest end of motels.
Having chose this particular hotel for the in room jacuzzi tub, was hugely disappointing that the bathtub did not function properly (bath spout does not work, only option to fill tub very slowely with shower) requested new room, none available with tub
Tv did not function (tv could not connect and would load and then state connection unavailable)
Room smelled horribly of wet dog, which wouldn’t be too bad. Except carpet was wet, which left our white socks, dirty/stained, wet and smelling like wet dog.
Microwave in room was great except placed on shelf without plug. Microwave had to be moved to floor and nearest plug to use. Cooking on floor is not ideal while on vacation.
Hugely disappointed
Having experience in both high end and budget hotels, this would be disappointing even in the lowest end of motels.
Grace
Clean room, very nice staff..
Angelo
They let us check in early, everything was smooth. It is on a busy street so don’t expect it to be quiet but we anticipated that.
Michella
Parking and location and everything was fine. Our beds were horribly uncomfortable. We actually had to check out a day early cause we couldn’t think about sleeping on them again. They were like sleeping on rocks
Ernesto
Great amenities
Jaclyn
I would not choose this hotel for anything longer than one night or if you plan to have any time the hotel other than sleeping. It lacks any character, wasn't in great shape, etc. Definitely just a bed to sleep on and then leave
David
Great room!
Jaime
This is my second stay at the establishment and it’s clean and comforting. The location is perfect. It’s close to other areas my partner and I frequent, like the Westfield Valley Fair shopping mall and Winchester Mansion.
Pezhman
Overall the hotel is nice. The towels and the room can benefit from better cleaning, however. Under the beds were very dusty with items from the previous guests! Some towels had spots and stains on them. The breakfast area is nice. Staff are helpful.
Jennifer
I recently stayed at this hotel and had an excellent experience from start to finish. The location is perfect — just less than 20 min. walk or quick drive to Valley Fair Mall and Santana Row, which made shopping and dining super convenient.
The room is clean and comfortable. They have a mini fridge, microwave and smart TV.
The free breakfast was a great bonus, including eggs, sausage, potatoes, fruit, bread, bagels, cereals, oatmeal and good coffee to start the day.
Staff were friendly and attentive, always ready to help.
Overall, a great value for the area. I’d definitely stay here again next time I’m visiting San Jose.
The room is clean and comfortable. They have a mini fridge, microwave and smart TV.
The free breakfast was a great bonus, including eggs, sausage, potatoes, fruit, bread, bagels, cereals, oatmeal and good coffee to start the day.
Staff were friendly and attentive, always ready to help.
Overall, a great value for the area. I’d definitely stay here again next time I’m visiting San Jose.
Ashley
Just what we need for a couple day get away
Erika
It was great! Excellent check-in and check-out process. The room was spacious and nice!
Brandon
Room was clean and had a boutique like feel. Staff was friendly, everything was digital, no room keys, etc. just a code. I enjoyed it. Check in was easy and quick.
The room was nice, but the bed took up most of the actual room - the bathroom was mostly empty space - oversized with just a shower and toilet with sink outside bathroom placed in-between the entryway and the bed area of the room… May have been a converted ADA bathroom.
Other than that, it was a nice hotel with very, very friendly and knowledgeable staff. We had a great experience and great day!
Definitely recommend if you’re going to the mall nearby or the Winchester mystery house!
The room was nice, but the bed took up most of the actual room - the bathroom was mostly empty space - oversized with just a shower and toilet with sink outside bathroom placed in-between the entryway and the bed area of the room… May have been a converted ADA bathroom.
Other than that, it was a nice hotel with very, very friendly and knowledgeable staff. We had a great experience and great day!
Definitely recommend if you’re going to the mall nearby or the Winchester mystery house!
Holly
Looking old
The hotel felt safe and secure, near to all the entertainment we had planned but the building was dated and the baths looked as if the had been painted to cover wear and the paint was peeling badly.
Ricardo
Bring the bar back, but great place.
Heather
Staff was super helpful. The room was nice to liked having a code to enter the room instead of a key
Luis
Very refreshing environment, staff very attentive, well kept property!
Inas
Fae advertising
grace
Called morning od in reaheds to check-in time & bah-drop off. We arrived a little late (3:40pm), amd room was not ready.
Jamie
I love that we could walk to Santana Row. It was a nice little hotel.
Carlos
I didn't stay! The hotel was entirely unattended. There were vagrants in the first-floor lobby, people walking around the hallways, the door combination wouldn't work, and worse, the receptionist was virtual. I did not feel safe in that hotel. Anytime you have a hotel with no receptionist or management, you're asking for trouble. Never again!
Pirthi
They had a couple problems in the bathroom one of the soup dispenser wasn’t working and TV has no volume. Thank you. Just suggestion. I believe feedback always help improve business. Everything else was good. Service was great little bit pro thank you so much.
Theresa
Super comfy bed. Clean rooms.
Ursula
Good
Location & surroundings
The Row Hotel, Bw Signature Collection
2404 Stevens Creek Blvd, San Jose, United States
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The Row Hotel, Bw Signature Collection
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