Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

The Westin San Jose

San Jose - Silicon Valley - CA · United States

302 South Market StreetView location

9.0/10Excellent1,103 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Amenities8.6/108.6
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Westin San Jose

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, wedding services, and a ballroom. Enjoy a satisfying meal at Il Fornaio serving guests of The Westin San Jose.

Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Planning an event in San Jose? This hotel has 8849 square feet (822 square meters) of space consisting of conference space and 7 meeting rooms. Limited parking is available onsite. Make yourself at home in one of the 171 guestrooms featuring refrigerators and iPod docking stations.

Your pillowtop bed comes with down comforters and premium bedding.

Read more about this hotelShow less

A stay at The Westin San Jose places you in the heart of San Jose, steps from Silicon Valley and San Jose McEnery Convention Center. This hotel is 0.3 mi (0.5 km) from CSU San Jose State University and 1 mi (1.7 km) from SAP Center at San Jose.

Make yourself at home in one of the 171 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Jose? This hotel has 8849 square feet (822 square meters) of space consisting of conference space and 7 meeting rooms. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 250.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
    • Covered valet parking fee: USD 51 per night (in/out privileges)
    • Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus USD 250.00 one-time cleaning fee
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between 1:00 AM and 6:00 AM
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    Filipino

    English

    French

    Spanish

Nearby attractions

Silicon Valley 0.1 km / 0.1 mi
San Jose McEnery Convention Center 0.1 km / 0.1 mi
California Theater 0.2 km / 0.1 mi
San Jose Civic Auditorium 0.2 km / 0.1 mi
Montgomery Theater 0.2 km / 0.1 mi
Plaza de Cesar Chavez 0.2 km / 0.2 mi
The Tech Interactive 0.3 km / 0.2 mi
San Jose Museum of Art 0.4 km / 0.3 mi
Hammer Theatre 0.4 km / 0.3 mi
San Jose Center for the Performing Arts 0.4 km / 0.3 mi
St. Joseph Cathedral Basilica 0.4 km / 0.3 mi
CSU San Jose State University 0.5 km / 0.3 mi
Discovery Meadow 0.7 km / 0.4 mi
San Pedro Square Market 0.7 km / 0.4 mi
Children's Discovery Museum 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 171
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Valet parking
  • Room service
  • Laundry service
Show 19 more facilities & services
  • Launderette
  • Hotel safe
  • Lift access
  • Shop
  • Garden
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room: 6
  • Business centre
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    The Westin San Jose

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    The Westin San Jose

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    The Westin San Jose

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PENTHOUSERoom • PENTHOUSEROO.P6

    Photos are not available for this room type.

    The Westin San Jose

    Room PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 24 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable5 photos

    The Westin San Jose

    DOUBLE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Bathrobes
    • Cable TV
    • Wake-up service
    • Alarm clock
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 20
    • Bathroom: 10
    • Toiletries
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Westin San Jose

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    The Westin San Jose

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    The Westin San Jose

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    The Westin San Jose

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 24 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable3 photos

    The Westin San Jose

    DOUBLE DELUXE KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wi-fi
    • Toiletries
    • Desk
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    The Westin San Jose

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO DOUBLE BEDSQUADRUPLE • DELUXE TWO DOUBLE BEDS • 1 Bedroom • 24 m²QUA.2D-DX
    QUADRUPLE DELUXE TWO DOUBLE BEDSPhoto unavailable5 photos

    The Westin San Jose

    QUADRUPLE DELUXE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-DX

    Room amenities

    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wi-fi
    • Toiletries
    • Desk
    • Bathrobes
    • Hairdryer
    • Direct dial telephone
    • Bathroom
    • Shower
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The Westin San Jose

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PENTHOUSESUITE • PENTHOUSESUI.P6

    Photos are not available for this room type.

    The Westin San Jose

    SUITE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE GUEST ROOMQUADRUPLE • DELUXE GUEST ROOMQUA.DX-GR

    Photos are not available for this room type.

    The Westin San Jose

    QUADRUPLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    The Westin San Jose

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    The Westin San Jose

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Westin San Jose

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    The Westin San Jose

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    The Westin San Jose

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 20 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable4 photos

    The Westin San Jose

    DOUBLE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Bathroom: 10
    • Shower: 20
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    The Westin San Jose

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    The Westin San Jose

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    The Westin San Jose

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Westin San Jose

9.0
Excellent
1,103 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
09 Jul 2026
Patricia
.
Self
8/10
Excellent
02 Jul 2026
Enmanuel
Great location and service!
Family
6/10
Pleasant
29 Jun 2026
Linda
The staff were very helpful and polite. Valet parking was a breeze. The Lobby and the rest of the ground floor is beautiful.
Our room was a bit frayed around the edges. Stains on upholstered furniture, carpet unraveling in spots. The bedding smelled musty and the bathroom had mold, rust on metal parts, and the towels did not smell great. Other friends who were staying as well pretty much felt the same way.
A beautiful building that needs some serious attention given to the guest rooms.
Friends
10/10
Exceptional
26 Jun 2026
Jeff
The Hotel itself and the room were very clean. The staff were very helpful and valet service was fast.
Partner
10/10
Exceptional
24 Jun 2026
Nancy
I always know if the front desk treats you amazing everything will be great. All I have to say that I will stay here again.
Partner
10/10
Exceptional
20 Jun 2026
Maria
Staff was very friendly and helpful. Hotel was in a good location for us.
Family
10/10
Exceptional
19 Jun 2026
Isabel
My stay at the Westin was to watch a concert. The location is idyllic and easy to access. From the moment I got there, the staff was incredibly helpful and welcoming. Our checkout was so smooth and staff was willing to support us every step of the way.
Friends
10/10
Exceptional
16 Jun 2026
Ashly
This is a beautiful property! In the heart of San Jose and located close to the San Jose airport. Things to plan for: there is no parking at the property itself however there is a paid parking lot across the street and a parking garage close by. Breakfast is not included however they do have a restaurant in the lobby. I highly recommend staying her and I would stay again.
Business Family_with_children
10/10
Exceptional
12 Jun 2026
Christie
Very helpful staff, everywhere. And an excellent breakfast, after the wonderfully quite night's stay.
Partner
10/10
Exceptional
11 Jun 2026
Tina
Clean room and bathroom. Beds were comfortable. Property was well maintained.
Friends
10/10
Exceptional
09 Jun 2026
Maria
Here's a polished review you can use:

I had a good overall experience at the Westin San Jose. The location is excellent—within walking distance of several restaurants and the convention center, which made getting around very convenient. Check-in was quick and easy, and the staff was friendly and helpful. While the rooms are on the smaller side, they were clean, comfortable, and well-maintained. Overall, it's a great option if you're looking for a convenient stay in downtown San Jose.
Friends
8/10
Excellent
07 Jun 2026
America
The rooms are small but comfortable; unfortunately, our fridge was not working and they had to bring a new a small back up one they had a the front desk.
Otherwise, staff was nice and room was clean. Bed was comfortable.
Friends
10/10
Exceptional
01 Jun 2026
Kerri
Very clean and friendly staff!
Partner
10/10
Exceptional
31 May 2026
Julia
This is my go-to hotel when staying in SJ. I love the old charm appeal but with updated modern amenities, particularly, the walk-in shower. The fitness center is very well maintained and kept well stocked with towels, water, and functioning equipment.
Self
10/10
Exceptional
29 May 2026
Wendy
Enjoyed seeing the historical hotel saint Claire now operated by The Westin Hotel. Very clean, comfortable room with great access to San Jose downtown amenities.
Self
10/10
Exceptional
29 May 2026
Oziel
Staff was very helpful
Partner
10/10
Exceptional
27 May 2026
Maelynne
Friendly staff and clean rooms
Self
8/10
Excellent
25 May 2026
Dake
Clean room and comfortable hotel but some items ( body wash, facial tissue) missing. Challenging parking options available upon arrival because of abundance of items my daughter needed transported and brought to room. Ended up having to valet at upper level valet charges.
Friends_and_family Family
6/10
Pleasant
22 May 2026
Nanette
The pleasant and caring front desk staff, Manny and Mo made up for the hotel's tight, crowded room, old and worn out carpet and stained bathroom tiles. There is no available self-parking area, so you are at the mercy of valet parking staff every time you need your car.
Partner
10/10
Exceptional
18 May 2026
Thuong
I like the hote
Self
10/10
Exceptional
10 May 2026
Jose
Mohammad at the front desk was what made my stay great. Very helpful and welcoming. I will always stay at the westin when in down town san jose
Partner
10/10
Exceptional
10 May 2026
Alejandro
Thank you ....very nice
8/10
Excellent
10 May 2026
Jillian
Clean and comfortable room. $50 for valet just for it to be parked on the street where I left it because I was leaving early in the morning seems outrageous. But the car was safe in the morning and it did save time leaving.
10/10
Exceptional
04 May 2026
Adolfo
Great staff
Partner
2/10
Poor
04 May 2026
Lucinda
We arrived and the reception guy was the rudest person Ive ever had to speak to. I asked to add my husbands Marriott number and he ga e me such a hard time! I will NEVER stay there again! So rude! Ive never had an issue until oir stay there. Theb we had to change rooms because our bed had a huge hole! After drivinf 6 hours having to change rooms was horrible!
10/10
Exceptional
03 May 2026
Jaime
Clean room and friendly staff. Valet and check in were a breeze! Walkable to dinner and the Civic Center to watch a show
Friends_and_family Friends
8/10
Excellent
26 Apr 2026
Bruca
Reception staff should be helpful when my visa didn't work with tap. Rather than laughing at my situation after a stressful trip and tell me there is no other choice than calling ur bank to activate the tap. I repeated that my tap doesn't work and insert the card works but the staff keeping denying saying it won't work. Finally after repeated call: \"Can I at least try to insert it?\" was able to do it and it worked. I'm a bit disapointed with the staff service. I was in a 3 stars hotel in SFO and they were so welcoming. I guess staff being snob thinking they are highly rated forgot the down to earth basic service quality.
Business Self
10/10
Exceptional
26 Apr 2026
Maureen
Great place to stay
10/10
Exceptional
20 Apr 2026
Philipe
Bed of the year! So comfy.
Beautiful architecture.
8/10
Excellent
20 Apr 2026
Sergio
This hotel is old but well kept. I would say it’s historic. Close to many restaurants, clubs and across from the civic center. My check in process was very nice and the staff very helpful. I would definitely stay here again.
Family
8/10
Excellent
19 Apr 2026
Thomesina
Only thing I didn’t like was the lack of parking. The hotel did not have parking. It was valet for over $50/night.
Family_with_children
10/10
Exceptional
18 Apr 2026
Anna
Clean
Family_with_children
10/10
Exceptional
18 Apr 2026
Ahsaan
Parking was great and the breakfast and service was fantastic!
Self
10/10
Exceptional
17 Apr 2026
Lyle
The person who checked us in was friendly, the staff would open the door for us when entering and exciting, and overall a nice vibe.
Partner
8/10
Excellent
12 Apr 2026
Marissa
the staff was super friendly and helpful from the moment i checked in to check out. the only downside was i fif not have a microwave in my room so i couldn't heat my food up. the room was very small so the tv couldn't even be in front of the bed it was far off to the side. but other than that the room was fine.
Self
10/10
Exceptional
11 Apr 2026
Susan
The Westin San Jose is set in a beautiful old building that is just stunning. It was located close many restaurants and museums, so great location.
Self
10/10
Exceptional
06 Apr 2026
Darling
Clean room nice staff
Family_with_children
8/10
Excellent
04 Apr 2026
barbara
Such a beautiful, old building! The room was comfortable and clean; the staff friendly.
The condition of the hotel rooms (grout, bathroom) needs attention.
The windows were filthy!

Location is very good.
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Garett
Everything you expect from the Westin. Friendly, helpful staff, a beautiful property and stylish, comfortable rooms.
8/10
Excellent
03 Apr 2026
Parminder
Valet was unprofessional. Except tall curly hair
8/10
Excellent
29 Mar 2026
Brandon
Staff was Friendly
Family_with_children
6/10
Pleasant
25 Mar 2026
Adrian
I booked the room with the expectation that the Westin hotel was among the best in the city. The room seemed clean and everything seemed to be in order and our first night was fine. It wasnt until the following morning, when I went to take a shower that I noticed an issue. In the shower, there was a cockaroach
10/10
Exceptional
22 Mar 2026
Vanessa
Great place to stay to watch a Sharks game. Clean comfortable would definitely stay again.
Friends_and_family Friends
10/10
Exceptional
20 Mar 2026
Jennifer
Perfect downtown spot. Convenient with restaurants readily available.
Partner
10/10
Exceptional
17 Mar 2026
Nicolle
Clean great comfortable
10/10
Exceptional
17 Mar 2026
Melinda
Beds are very comfortable and the staff are amazing
Business
4/10
Poor
15 Mar 2026
Josh
The rooms were small, a lot of things were broken, and I was very upset because I booked three rooms through Orbitz and one of our guests didn't make it the first day so they rebooked the room and keep our charge. Doesn't seem right. Also they didn't notify me even though I was staying on premisis and had checked in for another room.
10/10
Exceptional
14 Mar 2026
Rebecca
Overall nice! But of course parking is crazy expensive as for most of the area.
Partner
10/10
Exceptional
09 Mar 2026
Mark
Nice and clean
Family
10/10
Exceptional
08 Mar 2026
Travis
Smaller room, but comfortable.
Self
10/10
Exceptional
08 Mar 2026
Travis
Great couples weekend get away
Family_with_children
10/10
Exceptional
08 Mar 2026
Jan
We had ticket to the broadway show and were able to check in early. The staff was great. Great location.
Friends_and_family Family
10/10
Exceptional
08 Mar 2026
Antonia
Great stay for a night out in the city.
Partner
6/10
Pleasant
08 Mar 2026
Kristine
I gave this hotel the rating I did because there was no valet parking and it was all full. We carried our bags from the hotel across the streets parking lot that was allowing I’m and out customers. We paid $42 dollars for the lot at the Sheraton and the front desk guy said when we came back from dinner to check and see if his hotel was still full! Like we’re trying to carry our bags from across the street and pay an additional amount to park with them. No thanks Hotel was beautiful and the beds were great. When I pay to stay I want it to be a good experience and this was not. Most likely will use a different hotel for our next ball game.
Family
10/10
Exceptional
06 Mar 2026
Misa
The bathroom was dirty, especially the toilet seat.
Friends
10/10
Exceptional
05 Mar 2026
Stephanie
Internet was fast
Partner
10/10
Exceptional
04 Mar 2026
Tiffany
The staff was kind and welcoming.
The rooms are a bit old and need tlc. Not a cleanliness issue more so than an old worn issue

Location is amazing
Self
4/10
Poor
02 Mar 2026
Kathryn
I’ve never been to a hotel that was so noisy the entire time. Worst hotel stay by far.
Partner
10/10
Exceptional
28 Feb 2026
Matt
Top notch, very friendly and professional staff. Room was fantastic. Very clean and comfortable.
Self
10/10
Exceptional
28 Feb 2026
chris
absolutely perfect. I had reserved at another hotel in San Jose. that hotel at the last minute cancelled my reservation while I was on an international flight from Europe to San Jose . I had a confirmed reservation at the Westin within two minutes of Landing. I had a wonderful stay. il fornaio The in-house restaurant is excellent. I definitelywill return
Self
10/10
Exceptional
28 Feb 2026
DeWayne
Always clean
Partner
10/10
Exceptional
25 Feb 2026
Brian
Great everything
10/10
Exceptional
24 Feb 2026
Rodolfo

Beautiful room and very quiet!
Family
10/10
Exceptional
18 Feb 2026
Taiwo
The room was spotless and extremely comfortable.The gentleman at the front desk very courteous and helpful.wish I had the same same experience at other hotels as yours,I thank the staff for all of their fine efforts from the young man who brought me a water to the security personnel.
Business
10/10
Exceptional
14 Feb 2026
Anthony
Staff was amazing from the valet folks to the people inside helping with checking in. I asked for an early check in and was accommodated. Valet guy let me park in front to unload a few things, held the door open for me, and helped me with my belongings. First time staying at the Westin and I’d definitely stay again!
Leisure Partner
10/10
Exceptional
12 Feb 2026
Luis
AMAZING
Business_and_leisure Pet
8/10
Excellent
07 Feb 2026
Paul
Very friendly staff. Great restaurant.
10/10
Exceptional
07 Feb 2026
Jacqueline
Muhammad Was the best
Leisure Family
6/10
Pleasant
02 Feb 2026
Stacee
This hotel was just okay if I'm being honest. The lobby smelled, just stagnant and musty. The elevators were down off and on. The window was quite an issue, I had to call and get assistance, which also took awhile. It was centrally located which is nice, but I wouldn't say I recommend. Although, the coffee shop around the corner, Nirvana Soul, was the best honey lavender latte I have ever had!
Business Self
10/10
Exceptional
01 Feb 2026
Kenneth
Nice room with great downtown park view!
8/10
Excellent
30 Jan 2026
Lauren
All the staff was super helpful and personable! The room was nice overall but we weren't a fan of the fact that the bathroom doors don't have a lock and there's a pretty noticeable gap between them. We had problems with our TV as well but didn't have much need of it anyway. Other than that the room and lobby amenities were clean and nice though!
Leisure Friends
10/10
Exceptional
29 Jan 2026
David
It was just perfect for a work trip. I wanted to bring the bed home with me
8/10
Excellent
24 Jan 2026
Jerrad
Clean but small rooms, friendly staff
10/10
Exceptional
24 Jan 2026
Julia
The room was clean, amenities were plentiful, and staff was extremely helpful & obliging because the mini fridge was broken and they replaced asap.
Leisure Self
10/10
Exceptional
22 Jan 2026
Laura
Clean room and comfortsble bed
Business
10/10
Exceptional
21 Jan 2026
Maximiliano
Awsome
2/10
Poor
21 Jan 2026
Nichole
The drain in the shower didn’t work and we found this out when a huge ball of old hair washed into the bathtub while showering. We were told there would be a discount to our room. There was not. In fact, we were over charged and now I have to call to try to fix that issue. Overall, staff was nice but the room we had was awful.
10/10
Exceptional
19 Jan 2026
Francesca
Beautiful room and lovely bathrooms with a great shower.
Very quiet. We did not eat at the restaurant so cannot comment on that
Partner
4/10
Poor
18 Jan 2026
Lauren
There isn’t a parking lot! Only valet parking is available. Room was tiny.
Business Family
10/10
Exceptional
16 Jan 2026
Joshua
Staff was grwat
Partner
10/10
Exceptional
13 Jan 2026
HA
We did not eat breakfast in the hotel
Business_and_leisure Friends
10/10
Exceptional
10 Jan 2026
Renzo
San Jose was a great experience beautiful hospitality
10/10
Exceptional
10 Jan 2026
Renzo
All of the above super satisfying
10/10
Exceptional
10 Jan 2026
Jose
Front desk very friendly.
Leisure Family
10/10
Exceptional
04 Jan 2026
Qi
Clean and friendly
Friends_and_family Family
8/10
Excellent
03 Jan 2026
Laurie
Staff were great and polite, everything was enjoyable
Leisure Partner
10/10
Exceptional
03 Jan 2026
Timothy
Was a great trip.
Leisure
10/10
Exceptional
03 Jan 2026
sonia
Did not have breakfast
Leisure Family
8/10
Excellent
02 Jan 2026
Veronica
The room was relatively clean and the gym facilities were good.
Leisure Family
10/10
Exceptional
02 Jan 2026
Mario
Clean rooms. Late checkout available. Super courteous front desk staff
Leisure Partner
10/10
Exceptional
28 Dec 2025
Sonia
Staff was courteous. Clean room. Comfortable bedding. The room was a little small but had a great view of Christmas in the Park. There was as a storm that evening but we didn’t hear a thing from our room. Had a great stay.
Friends_and_family Family
6/10
Pleasant
22 Dec 2025
Cheyanne
Staff was great for the most part. Upon arrival we had two knocks on our door; one from a maid who seemed like she was lost and another staff member looking for the luggage cart. The bathroom could have been cleaner and the shower water temperature was not easily regulated. My husband, my kids, and myself had to take showers that were too hot or too cold.
Friends_and_family Family
8/10
Excellent
21 Dec 2025
Lydia
Staff was great. Always love staying this historic hotel. The room did have a buzzing noise that we couldn't locate. Husband was annoyed at that. We left the front desk know. Room was clean and the restaurant Il Fornaio was wonderful as well. Overall great stay! We'll be back!
Leisure Partner
8/10
Excellent
21 Dec 2025
Vicki
Everything was great except for a couple of things...
10/10
Exceptional
20 Dec 2025
Xochitl
Great
10/10
Exceptional
19 Dec 2025
Erin
When I arrived on Wednesday night the woman at check-in treated me like gold. I loved
10/10
Exceptional
19 Dec 2025
Guillermo
The stay was great, the food was great, the location was great, the people in the hotel were great, the room was great.. ⭐️⭐️⭐️⭐️⭐️
Leisure Partner
10/10
Exceptional
19 Dec 2025
Gary



Everything!


Business_and_leisure Family
8/10
Excellent
15 Dec 2025
Marisa
The staff was friendly and accommodating. I wish there were a few more dining options and a sundries shop.
Leisure Family
10/10
Exceptional
13 Dec 2025
Ana
Every one that worked with us was great. The door man to the desk clerk to the gentleman that helped us with our bags. The location was very good for downtown SanJose, a lot of things within walking distance.We would stay here again.
Partner

Location & surroundings

The Westin San Jose
302 South Market Street, San JosÉ, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

The Westin San Jose

77 hotel photos