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Four Points by Sheraton San Jose Downtown

San Jose - Silicon Valley - CA · United States

211 S First StreetView location

9.0/10Excellent1,040 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points by Sheraton San Jose Downtown

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall. At Four Points by Sheraton San Jose Downtown, enjoy a satisfying meal at the restaurant.

Wrap up your day with a drink at the bar/lounge. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 86 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Distances are displayed to the nearest 0. 1 mile and kilometer.

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With a stay at Four Points by Sheraton San Jose Downtown, you'll be centrally located in San Jose, steps from Silicon Valley and 4 minutes by foot from San Jose McEnery Convention Center.

This hotel is 0.3 mi (0.5 km) from CSU San Jose State University and 0.9 mi (1.5 km) from SAP Center at San Jose. Make yourself at home in one of the 86 guestrooms featuring refrigerators.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, express check-out, and dry cleaning/laundry services.

This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 150 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • One child 18 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
  • Minimal age
    18
  • Optional fees
    • Uncovered self parking fee: USD 45.94 per night (in/out privileges)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Filipino

    English

    Chinese (Mandarin)

    Spanish

Nearby attractions

Silicon Valley 0.1 km / 0.1 mi
Plaza de Cesar Chavez 0.2 km / 0.2 mi
Hammer Theatre 0.3 km / 0.2 mi
The Tech Interactive 0.3 km / 0.2 mi
Montgomery Theater 0.3 km / 0.2 mi
San Jose Civic Auditorium 0.3 km / 0.2 mi
San Jose McEnery Convention Center 0.3 km / 0.2 mi
San Jose Museum of Art 0.4 km / 0.2 mi
St. Joseph Cathedral Basilica 0.4 km / 0.3 mi
CSU San Jose State University 0.5 km / 0.3 mi
San Jose Center for the Performing Arts 0.6 km / 0.4 mi
San Pedro Square Market 0.7 km / 0.4 mi
San Jose City Hall 0.8 km / 0.5 mi
Discovery Meadow 0.9 km / 0.5 mi
Saint James Park 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 86
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Babysitting serviceExtra charge
Show 25 more facilities & services
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Terrace
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accesible DeluxeSUITE • Accesible DeluxeSUI.H6-DX

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    SUITE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 12 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable4 photos

    Four Points by Sheraton San Jose Downtown

    DOUBLE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Safe
    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 12 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Four Points by Sheraton San Jose Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Safe
    • Individually adjustable heating
    • Wi-fi
    • Pay movies
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 BedroomDBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable4 photos

    Four Points by Sheraton San Jose Downtown

    DOUBLE Accessible-Queen Size Bed

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    DOUBLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE AccessibleJUNIOR SUITE • AccessibleJSU.H6

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    JUNIOR SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Four Points by Sheraton San Jose Downtown

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Safe
    • Wi-fi
    • Pay movies
    • Extra beds on demand
    • Toiletries
    • Desk
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Fridge
    • Ironing set
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 15 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable4 photos

    Four Points by Sheraton San Jose Downtown

    JUNIOR SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Cable TV
    • Toiletries
    • Ironing set
    • Tea and coffee making facilities
    • Direct dial telephone
    • Hairdryer
    • Individually adjustable heating
    • Wi-fi
    • Desk
    • Safe
    • Pay movies
    • Fridge
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Four Points by Sheraton San Jose Downtown

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points by Sheraton San Jose Downtown

9.0
Excellent
1,040 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
20 Jul 2026
Phat
easy to go to every hotspots around town. The parking price was a little high but should be made cheaper for multi day stay guests, otherwise, great location and everything that a good hotel should have.
Partner
8/10
Excellent
20 Jul 2026
Jeffrey
Clean room and rice staff, parking little expensive but was included in deposit
Self
10/10
Exceptional
19 Jul 2026
Christine
This is actually my favorite place to stay when I come to downtown San Jose. Very accessible to museums and Theatre in downtown and restaurants. Easy to travel to the hotel via public transportation from the airport via a transfer bus to train very walkable to many places to visit and enjoy in downtown San Jose staying at this hotel. The bed and pillows were very comfortable. I have no complaints at all.
10/10
Exceptional
18 Jul 2026
Jorge
Good place to stay
10/10
Exceptional
18 Jul 2026
Shamara
Very clean room.
Friends
4/10
Poor
17 Jul 2026
Marcial
No hot water.
Twice that this happened.
Self
10/10
Exceptional
14 Jul 2026
Janice
Very cute property. I enjoy the coffee at the lobby. Walking around the area was quite pleasant.
Family
2/10
Poor
13 Jul 2026
Jeanne
Well when you charge someone for a stay that was canceled, and you keep asking for a review, you get a negative review
10/10
Exceptional
13 Jul 2026
reBecca
Easy walking distance to downtown attractions
10/10
Exceptional
10 Jul 2026
LUIS
Deberia tener un gym 24 horas
Self
8/10
Excellent
08 Jul 2026
KYLE
Great staff! A little noisy at the hotel due to outside activities and public transit.
Self
10/10
Exceptional
06 Jul 2026
Nanda
Always a pleasure coming back!
Partner
10/10
Exceptional
05 Jul 2026
Lorraine
Always love staying at 4 points
Partner
10/10
Exceptional
04 Jul 2026
Dr. Victor
Clean and comfortable room.
Partner
10/10
Exceptional
30 Jun 2026
Juan
It's a great hotel for any type of getaway in san jose with plenty of activities and experiences in the area I will defently be back at some point.
Self
10/10
Exceptional
27 Jun 2026
Randy
The staff was very nice and I would recommend this place to anyone
Friends_and_family Friends
10/10
Exceptional
25 Jun 2026
Poisonous
Great spot would go again
8/10
Excellent
21 Jun 2026
Ian M
The hotel was fine. The room was great. Didn't take a shower, but it looked clean and spacious. The building is old and needs a facelift. The restaurant/bar needs work. First of all, it smelled. But also, there is so much furniture crammed in there. It definitely isn't inviting...particularly since it was empty. Staff were really nice.
Self
6/10
Pleasant
19 Jun 2026
Lucas
The smell of the property was that of an over cologned man. It was rough…. 42 dollars for parking per night was pretty ridiculous. Bar in the connected restaurant was the best part of the hotel. Fantastic drinks from the man in the dark suit with the glasses! The restaurant did have far too many couches. Furniture upgrades may have been in progress.
Partner
8/10
Excellent
19 Jun 2026
Lian
The hotel was fine, but not worth the nearly $400 it cost between the room and just over $40 for overnight self-parking. Would have been very happy at $175-250.
Friends_and_family Family
4/10
Poor
17 Jun 2026
Shelley
The room we were in was so loud from the street noise. It was very hard to sleep. Also, their restaurant bar was under complete construction and furniture all covered up in plastic all over the place wasn’t very inviting to hang out there. The front desk lady who checked us in, was really difficult to deal with. We had booked by accident a different day and tried to switch them and she refused to help. In addition she sent us to the wrong room after upgrading to a suite and made no attempt to apologize for her mistake. Not a usual MARRIOTT experience specially as a titanium elite member we had no perks no upgrades and no service.
Family_with_children
8/10
Excellent
16 Jun 2026
Marie
Staff was pleasant and helpful. I did not get a chance to use the amenities or restaurant, but it looked nice and a gym is a good option.
8/10
Excellent
16 Jun 2026
Marcia
The room was clean and the staff very welcoming.
10/10
Exceptional
15 Jun 2026
Angela
The Staff was very friendly and helpful. The hotel is very clean and nice. Located in a great location. I was not fond of paying $45 for parking when the room was over $200 a night. That was very disappointing.
Partner
10/10
Exceptional
12 Jun 2026
Francesca
Great place to stay!
Self
8/10
Excellent
08 Jun 2026
David
Good
Self
10/10
Exceptional
07 Jun 2026
Justin
Clean room, great bar area, comfortable bed. Staff was very friendly and thoughtful.
Self
10/10
Exceptional
06 Jun 2026
Kay Lynn
I liked the historical aspects of the hotel. The windows and much of the design were original. The location is very nice and close to all the other key attractions of downtown.
Self
4/10
Poor
04 Jun 2026
Cynthia
I don’t mind paying for overnight parking, but for 46.00 they can park my car and take in my bags. Self park and no bell service, in yet there was a a huge tip jar there… hummm???
Friends
10/10
Exceptional
02 Jun 2026
Tanya
Beautiful historic building very nice well appointed room. Great cleaning staff and amenities in the room. Just wish they had double panes windows bc it can get noisy. Otherwise very charming lovely stay.
Self
10/10
Exceptional
02 Jun 2026
Christine
Had a great stay! It was clean and quiet, and the staff were incredibly friendly and helpful. Will definitely book again ❤️
10/10
Exceptional
02 Jun 2026
Darcell
Nice hotel and wonderful staff. Clean rooms and great coffee shop down the street. Would stay again
Friends_and_family Family
10/10
Exceptional
31 May 2026
Wen
We stayed one night at the Four Points The room is specious but layout is little different with TV being closer to one of the two beds. But it was not a problem as we did not watch tv. The bathroom is also specious and very clean, water flow is nice, wish bathroom had more counter space. Location of the hotel is very good. Light rail stop is 3 min from hotel and takes you to Diridon station, where we took the caltrain to SFO. Overall we had excellent experience at this hotel.
10/10
Exceptional
31 May 2026
JESUS
I am very picky about my room and I was impressed. It was so clean - Sheraton will always be my hotel of preference from now on.

Although the parking was pricey, they made it easy and easy.
10/10
Exceptional
31 May 2026
Caio
I’d definitely recommend. Great location, comfy bed, clean room and the front desk people are extremely nice.
Thank you Lyn!
Family
10/10
Exceptional
29 May 2026
Kathy
It was very nice I would stay again
10/10
Exceptional
26 May 2026
Mayuran
Large, very clean room. Recently renovated, quiet, with strong AC and shower. Staff was very helpful and accommodating.
Self
8/10
Excellent
25 May 2026
David
Well maintained place with excellent professional staff.
Friends
10/10
Exceptional
24 May 2026
Michael
Very clean, nice room and the staff were great.
Self
6/10
Pleasant
22 May 2026
Jose Juan
Parking was a hassle
10/10
Exceptional
19 May 2026
Luis
Clean facility and easy access to everything
Partner
6/10
Pleasant
18 May 2026
Robert
Not a very quite area for family’s with kids. Hotel representative at night was no help. Told us a total and then added more to it after we were told a certain amount. Hotel has very good potential but you can tell no one cares. Then charge hotel guest 42 bucks for a night of parking. Then charge the public 20 bucks to park in their parking lot. They are just money hungry.
Friends_and_family Family
10/10
Exceptional
18 May 2026
Roman
Awesome hotel friendly staff and clean.
Partner
4/10
Poor
11 May 2026
tri
Expedia not mention about parking, it is cost $42 / night horrible charged . I m not comeback again and surely not recommend to my friends.
Family
8/10
Excellent
08 May 2026
Annabel
.
10/10
Exceptional
03 May 2026
Emmanuel
Was close to alot of bars and restaurants
Partner
10/10
Exceptional
03 May 2026
Maria
Just a one night stay but it served my purpose of a clean, safe and comfortable experience.
Self
10/10
Exceptional
03 May 2026
Heather
Love this hotel! Stay here whenever I can.
Friends
10/10
Exceptional
02 May 2026
Amanda
Very nice inside. Due to the older exterior in the downtown area I was expecting a rundown room. Not the case! Huge room, clean, staff was very friendly. They also have a restaurant and bar. Great for event nearby, many options within walking distance.
Partner
10/10
Exceptional
01 May 2026
Celia
The hotel was super clean and food options were walking distance. Kash at the Front Desk was very helpful. Thank you everyone.
Family
10/10
Exceptional
27 Apr 2026
Erica
Parking was conveniently next door and the staff was quite helpful and friendly.
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Sevgi
Excellent location. Spacious, clean room.
Family
10/10
Exceptional
10 Apr 2026
Deanna
Nice stay
Self
10/10
Exceptional
08 Apr 2026
Aquenita
Excellent service and this my day was absolutely amazing!
Family
8/10
Excellent
06 Apr 2026
Ruby
I don't think there was A pool
Partner
10/10
Exceptional
03 Apr 2026
Andrea
Clean room helpful and courteous staff. We will definitely be returning.
Partner
6/10
Pleasant
01 Apr 2026
Brian
The hotel was not what I expected from Marriott branded hotel. It was tired. Better than your motel quality but left some room.

The gentleman at the front desk was underwhelming, I asked some questions about the area but language barrier caused challenges, while ok, I don’t mind working to communicate with others he seemed more interested to get back to the stuff on his phone.

The elevators were underwhelming and just needed some TLC that is the first impression on the way to the room.

I had to fiddle with the front door to get it to close right each time in and out.

The room was clean enough but just felt a little rushed to get together in design and cleaning.

Again, ok property and traveling 1 night for buisness it was fine, I slept and walked to food around.

Also just don’t walk around too late. It’s rough out there.
Self
8/10
Excellent
28 Mar 2026
Joy
Convenient location near SJSU. Parking was expensive and the restaurant was not open for breakfast the day we were there. There was a very good restaurant close by. The room was large and very clean.
Friends_and_family Family
10/10
Exceptional
28 Mar 2026
TAUREAN
Room was large, clean, and well decorated. The staff was very polite and helpful. It was located in a great part of town. Highly recommend!
Friends_and_family Friends
10/10
Exceptional
27 Mar 2026
ANDREW
Great location, convenient parking, friendly staff. My only minor critique would be that it’s definitely a dated hotel, but they do a good job keeping it clean.
6/10
Pleasant
24 Mar 2026
Christina
Clean hotel near convention center, but restaurant was empty at dinner time, chairs were scattered all over the place like they were in storage but they were open. Staff was incredible!
Partner
2/10
Poor
22 Mar 2026
Bryan
Decent place to stay but someone charged their meal to my room and I am having a hard time disputing the charge.
Partner
2/10
Poor
22 Mar 2026
Cristian
Unfortunate we had to be sent to the Weston Hotel as Four points over booked. This is the second time this has happened to me and my family. We were told itnwould be the same rste and were charged way more. We were told it would have a sofa bed and it did not. Due to us arriving late at night i had no time to complain. My babies were tired. So we all slept on one bed.
Family_with_children
10/10
Exceptional
22 Mar 2026
Catherine
The Four Points was very nice, from the staff to the upgraded room everything was great.
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
TONY
clean , convenient
Self
8/10
Excellent
16 Mar 2026
Dalila
Staff not available when needed
Partner
10/10
Exceptional
12 Mar 2026
Mark
Great space and location in the heart of DTSJ night life
Partner
10/10
Exceptional
08 Mar 2026
Heather
A great spot in busy downtown!
10/10
Exceptional
08 Mar 2026
Ryan D
I’ve stayed at Four Points for the last 10 years and my stays have always been consistently great. It’s an excellent hotel with great staff and nice rooms at a great price.
10/10
Exceptional
07 Mar 2026
Vincent
Very clean and quiet. Would stay again.
Family_with_children
8/10
Excellent
27 Feb 2026
Claudia
Clean room, great location in downtown, but somewhat noisy since the buses run right next to it.
Partner
8/10
Excellent
23 Feb 2026
Angela
The room was clean and comfortable and the staff was nice. It’s in a great location with easy access to shops, restaurants, and the opera. The restaurant was beautiful and the waiter was very good, but he was apparently the only person working in the restaurant that night, so he was also cooking…which may not have been his forte.
Partner
10/10
Exceptional
22 Feb 2026
Gardenia
The receptionist
Friends
8/10
Excellent
20 Feb 2026
Lisa
Great location!
10/10
Exceptional
17 Feb 2026
Landon
Great stay and nice location.
10/10
Exceptional
16 Feb 2026
George
Wonderful hotel and staff theyve really turned around since some of the negative reviews
Leisure Self
10/10
Exceptional
15 Feb 2026
Greg
Sheraton San Jose is agen. Moses at the front end is assome
10/10
Exceptional
14 Feb 2026
Robert
Clean & great customer service
Leisure Family
8/10
Excellent
09 Feb 2026
Nikki
Hotel staff is great (so friendly and helpful) and the location is fantastic. The room is just ok. It was clean but we found the mattress to be stiff and lumpy.

DO NOT eat at the attached restaurant (Mosaic). Awful food and even worse service.
10/10
Exceptional
05 Feb 2026
Helana
Great customer service and warm inviting room
Partner
10/10
Exceptional
02 Feb 2026
Christopher
Yes, it was a great stay
Leisure
10/10
Exceptional
02 Feb 2026
Jose
Clean, courteous and comfy
Leisure Self
10/10
Exceptional
01 Feb 2026
Silvia
Very clean room, comfortable bed and staff was very friendly.
Friends_and_family Friends
10/10
Exceptional
30 Jan 2026
Gerald
Good
8/10
Excellent
28 Jan 2026
Jane
Good location and friendly and obliging staff. The room was fine and clean. A bit of an old world charm. Nice to have a coffee maker in the room.
Leisure Partner
6/10
Pleasant
27 Jan 2026
Elvia
Location is close to the Ritz which was the venue we were attending. Entrance is not visible from the street. Overall a clean and quiet hotel. I hate hotel sliding bathroom doors with no lock so points deducted for that.
Leisure Partner
4/10
Poor
25 Jan 2026
Maria
Television was not working. From check in to after we left room to go to a show, someone from the hotel was in the room. (over 4 hours after check in) It didn’t allow us to rest and made us feel uncomfortable leaving our stuff in the room.
Business
10/10
Exceptional
24 Jan 2026
Brian
Staff was fantastic. Did not like the 46 dollar parking fee and the restaurant charged ridiculous prices for an 8 ounce tap beer
Leisure Family
4/10
Poor
24 Jan 2026
Jesse
I was driving up from Los Angeles and checked in over the phone at 4 PM, When I arrived at 2:30AM, they had checked me into the wrong room (A queen) when I had a junior suite for my roommates and I. I had to sleep on an uncomfortable cot they hastily provided. Luckily, they made me whole and gave me my correct room for my second night.
Business_and_leisure Friends
10/10
Exceptional
23 Jan 2026
Jordan
Great staff nice big clean room. Close walk to everything..
Business_and_leisure Friends
10/10
Exceptional
21 Jan 2026
Marco
Clean room. Friendly staff.
Business_and_leisure Partner
6/10
Pleasant
20 Jan 2026
Edison
It was average
10/10
Exceptional
20 Jan 2026
Denise
Nice
Self
6/10
Pleasant
14 Jan 2026
Candice
The staff was ok. Not nece
10/10
Exceptional
14 Jan 2026
Eugene
All good
Leisure Partner
10/10
Exceptional
12 Jan 2026
John
The pillows were flat but everything else was perfect.
Friends_and_family Friends
10/10
Exceptional
12 Jan 2026
Collen
Staff was nice, very convenient location. Would definitely stay there again.
10/10
Exceptional
12 Jan 2026
LaTanya
Front desk staff excellent. Room clean. All amenities available. The only suggestion is more hooks or bars to hang your towel and wash clothes.
Leisure Partner
8/10
Excellent
11 Jan 2026
Scott
Great location, attentive staff, just no hot water in the am. I took a very cold shower. Not how you like to end a weekend getaway. But overall a nice place to stay.
Leisure Self
10/10
Exceptional
08 Jan 2026
Kenneth
The check-in was easy, and the room was very clean.
Friends_and_family Friends

Location & surroundings

Four Points by Sheraton San Jose Downtown
211 S First Street, San Jose, United States

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Four Points by Sheraton San Jose Downtown

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