Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

SureStay Plus Hotel by Best Western San Jose Centr

San Jose - Silicon Valley - CA · United States

2650 Monterey HwyView location

8.0/10Excellent1,001 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.8/108.8
Condition8.0/108.0
Neighborhood6.6/106.6
Amenities7.6/107.6
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay Plus Hotel by Best Western San Jose Centr

Welcome to the SureStay Plus Hotel by Best Western San Jose Central City! We are delighted that you are visiting our page. We hope you find everything you need.

This small, boutique style hotel is located just two miles from Downtown San Jose and less than a mile from San Jose State University. The hotel is located only minutes from the Norman Y. Mineta San Jose International Airport.

Travelers from all over the world have found our location to be perfect for shorter business stays, longer more detailed visits, quick flight turn around as well as for small groups.

Here at the SureStay Plus San Jose Central City, it is our mission to make your stay in the San Jose area the best it can be.

Read more about this hotelShow less

This recently renovated hotel is conveniently located near the Winchester Mystery House, SAP Center, Santana Row, Valley Fair Mall, Rosicrucian Egyptian Museum and Downtown San Jose which hosts several business and entertainment venues.

Our friendly staff members, the clean and comfortable rooms and the best prices in the area will surely be what brings you back. Consider us your home away from home as so many already do.

Book your peaceful stay at the SureStay Plus Hotel by Best Western San Jose Central City and enjoy the best location in San Jose! Please note that face coverings must be worn by all guests when entering the hotel lobby.

We are very happy to announce that our pool and spa tub are now open from 9:00 am - 9:00 p. m. Guests can sign up for 90-minute blocks once per day and no more than six people are allowed at any time.

If more than six guests are in the area the pool will be shut down for the remainder of that day. Our fitness center and sauna are open for 4 hours.

For the safety of our guests and staff the hotel is offering a Grab & Go breakfast option with three choices daily. Housekeeping services will be scheduled upon request only.

A stay at SureStay Plus Hotel by Best Western San Jose Central City places you in the heart of San Jose, within a 5-minute drive of Santa Clara County Fairgrounds and CSU San Jose State University.

This hotel is 3 mi (4.9 km) from San Jose McEnery Convention Center and 4.5 mi (7.2 km) from San Jose Center for the Performing Arts. Make yourself at home in one of the 57 air-conditioned rooms featuring microwaves.

Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Silicon Valley 0.1 km / 0.1 mi
Santa Clara County Fairgrounds 1.2 km / 0.8 mi
Tech CU Arena 3.2 km / 2 mi
History Park 3.4 km / 2.1 mi
CSU San Jose State University 3.5 km / 2.2 mi
Spartan Stadium 3.8 km / 2.3 mi
Kelley Park 3.9 km / 2.4 mi
Happy Hollow Park and Zoo 4.2 km / 2.6 mi
San Jose McEnery Convention Center 4.9 km / 3.1 mi
California Theater 4.9 km / 3.1 mi
San Jose Civic Auditorium 5.1 km / 3.2 mi
Plaza de Cesar Chavez 5.1 km / 3.2 mi
San Jose Museum of Art 5.4 km / 3.3 mi
St. Joseph Cathedral Basilica 5.4 km / 3.3 mi
The Tech Interactive 5.4 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2003
  • Total number of rooms: 57
  • Number of floors (main building): 2
  • Double rooms: 22
  • Suites: 16
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
Show 36 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift accessExtra charge
  • ShopExtra charge
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool
  • SaunaExtra charge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    DOUBLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-3

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 19 m²SUI.QN-2
    SUITE QUEEN SIZE BEDPhoto unavailable2 photos

    SureStay Plus Hotel by Best Western San Jose Centr

    SUITE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-2

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Hydro-massage bath

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 19 m²ROO.KG-2
    Room KING SIZE BEDPhoto unavailable4 photos

    SureStay Plus Hotel by Best Western San Jose Centr

    Room KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-2

    Room amenities

    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible-Queen Size BedDouble or Twin • Accessible-Queen Size BedDBT.H6-QN

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    Double or Twin Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    SUITE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 Bedroom • 19 m²ROO.H6-1
    Room AccessiblePhoto unavailable3 photos

    SureStay Plus Hotel by Best Western San Jose Centr

    Room Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-1

    Room amenities

    • Carpeted floors
    • Ironing set
    • Wi-fi
    • Wheelchair-accessible
    • Shower
    • Individually adjustable heating
    • Bathroom
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 19 m²ROO.QN-3
    Room QUEEN SIZE BEDPhoto unavailable2 photos

    SureStay Plus Hotel by Best Western San Jose Centr

    Room QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-3

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Queen Size BedRoom • Accessible-Queen Size Bed • 1 Bedroom • 19 m²ROO.H6-QN
    Room Accessible-Queen Size BedPhoto unavailable3 photos

    SureStay Plus Hotel by Best Western San Jose Centr

    Room Accessible-Queen Size Bed

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-QN

    Room amenities

    • Hairdryer
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Radio
    • TV
    • Direct dial telephone
    • Bathtub
    • Shower
    • Bathroom
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 19 m²SUI.H6-1
    SUITE AccessiblePhoto unavailable1 photo

    SureStay Plus Hotel by Best Western San Jose Centr

    SUITE Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Facilities with extra charge

    • Hydro-massage bath

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin POOL VIEW KING BEDDouble or Twin • POOL VIEW KING BEDDBT.KG-VP

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    Double or Twin POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 19 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable3 photos

    SureStay Plus Hotel by Best Western San Jose Centr

    Room Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Bathroom
    • Shower
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN BED NON SMOKINGDouble or Twin • QUEEN BED NON SMOKINGDBT.NM-QN

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    Double or Twin QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 19 m²ROO.KG-3
    Room KING SIZE BEDPhoto unavailable4 photos

    SureStay Plus Hotel by Best Western San Jose Centr

    Room KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-3

    Room amenities

    • Ironing set
    • Direct dial telephone
    • TV
    • Radio
    • Fridge
    • Tea and coffee making facilities
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 19 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    SureStay Plus Hotel by Best Western San Jose Centr

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Bathroom
    • Wi-fi
    • Tea and coffee making facilities
    • Safe
    • Microwave
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 19 m²ROO.2Q-2
    Room TWO QUEEN BEDSPhoto unavailable3 photos

    SureStay Plus Hotel by Best Western San Jose Centr

    Room TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-2

    Room amenities

    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 19 m²ROO.QN-2
    Room QUEEN SIZE BEDPhoto unavailable4 photos

    SureStay Plus Hotel by Best Western San Jose Centr

    Room QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-2

    Room amenities

    • Fridge
    • Radio
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Hairdryer
    • Direct dial telephone
    • TV
    • Shower
    • Bathroom
    • Tea and coffee making facilities
    • Bathtub
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room POOL VIEWRoom • POOL VIEW • 1 Bedroom • 19 m²ROO.VP-1
    Room POOL VIEWPhoto unavailable2 photos

    SureStay Plus Hotel by Best Western San Jose Centr

    Room POOL VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VP-1

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 19 m²ROO.KG-4
    Room KING SIZE BEDPhoto unavailable2 photos

    SureStay Plus Hotel by Best Western San Jose Centr

    Room KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-4

    Room amenities

    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Wi-fi
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Hydro-massage bath

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    SureStay Plus Hotel by Best Western San Jose Centr

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay Plus Hotel by Best Western San Jose Centr

8.0
Excellent
1,001 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.8 /10
Condition
8.0 /10
Neighborhood
6.6 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
15 Jul 2026
Dustin
The hotel is more like a motel. It’s located in a commercial/industrial area and it’s noisy. You can hear and see the planes fly by. There’s a Holiday Inn Express in the same parking lot.
Friends_and_family Family
2/10
Poor
14 Jul 2026
Joanna
Do not stay here! It was not what it looked like at all!
Friends_and_family Family
2/10
Poor
05 Jul 2026
Claudia
one of the dirtiest and noisiest rooms
Business
10/10
Exceptional
03 Jul 2026
Michelle
I love staying there the staff are so helpful and they made sure I had everything I needed
Self
8/10
Excellent
23 Jun 2026
Mary Jayne
Nice staff… very clean rooms — we had a nice stay!
Family
10/10
Exceptional
19 Jun 2026
TRUYEN
Nothing
2/10
Poor
14 Jun 2026
jody
Fax machine not working
Shampoo and soap dispensers empty
No vending machines
Light bulbs out in room
Staff not helpful
Would not give me a receipt for my stay
Pool and hot tub dirty
Self
6/10
Pleasant
12 Jun 2026
Nancy
Wasn't what I expected
10/10
Exceptional
02 Jun 2026
jongug
It's ok to stay 1 night. I liked the shower, it is good muscle massage in hot water.
10/10
Exceptional
31 May 2026
Adriana
Yes very goog
10/10
Exceptional
27 May 2026
Melissa
Clean rooms and good breakfast
Family
2/10
Poor
26 May 2026
Viridiana
I reserved a room through Expedia and arrived around 3:30 PM, after the stated 3:00 PM check-in time. When I checked in, everything initially seemed fine and I was given a room key. However, when I entered the room, it was completely unacceptable. The room smelled horrible, housekeeping clearly had not been done, the room was messy, and it even appeared to have bugs.

I immediately went back to the lobby to request a full refund because the condition of the room was unacceptable and unsanitary. Unfortunately, the staff member told me there was nothing they could do and that I had to contact Expedia since I booked through them.

This experience was extremely disappointing and stressful after traveling. Guests should not be checked into rooms that are not cleaned or ready, especially after official check-in time.
Partner
4/10
Poor
25 May 2026
Milagros
The hotel location was too noisy due to the Moterey Rd. This road it is busy day and night.
Friends_and_family Family
8/10
Excellent
25 May 2026
Edwin
Overall the facility, staff and amenities were good, however, it was under a flight path and some of the other guests were loud. The main highway next to it was also loud.
Friends_and_family Family
10/10
Exceptional
24 May 2026
Thu
N/A
Family
10/10
Exceptional
24 May 2026
Marian
We didn’t have the breakfast
Partner
10/10
Exceptional
22 May 2026
Mark
Great
8/10
Excellent
21 May 2026
Isaac
I like the bed it was confit the shower it was good I didn’t like the A/C it was kind of noisy
Family
8/10
Excellent
20 May 2026
maricela
Clean rooms, staff was very friendly. Morning breakfast was good. Had omelettes, turkey, sausage, bacon, cereal, oatmeal, bagels, toast, orange juice, and coffee..

Each room only has 2 towels so we had to ask for extras. Would be great to have more parking lots.
Family
2/10
Poor
20 May 2026
luvy
Staff were helpful. Everything else was a negative.
Partner
10/10
Exceptional
11 May 2026
Samantha
Location was great. Staying in town for wedding events and needed something budget friendly but convenient. This worked perfectly. Easy parking, even arriving late, friendly staff, clean spacious rooms, and great breakfast spread. Enjoyed my stay and will definitely be a repeat customer if I need to stay in San Jose again. Additionally, for those with lots of luggage or other needs, they had a roomy elevator to take you to the second floor. 10/10 recommend.
Self
10/10
Exceptional
06 May 2026
Valerie
I was second avalanche came and got me and the night manager came to make sure I was OK
10/10
Exceptional
06 May 2026
Marissa
Clean and friendly staff.
8/10
Excellent
30 Apr 2026
Kevin
Hey, the property is what it is. It’s Monterey Road it’s been around forever. The staff was excellent. I lost my keys. Did you magnetize the accommodated me? It was great can’t be responsible for the people who rent places because the people above me were like stomping all night and and we’re really loud but other than that, though hey it is what it is. It was a good time. I’d go out there again.
Partner
2/10
Poor
24 Apr 2026
Zayra
Staff was very unprofessional. When I arrived my room was not ready. Also they did not reimburse my deposit back.
Partner
10/10
Exceptional
18 Apr 2026
Hycinth
Vvbbbbhbcddddrthgvvnnkjgfxvvbhhju
6/10
Pleasant
17 Apr 2026
Bill
The hot tub and pool not working I don’t know why hotels always advertise about having hot tub and pool. Then you get there always heater out ! Room was ok good not great but just good
Partner
4/10
Poor
17 Apr 2026
Annmarie
Television was not working. The front office was closed when we arrived. The front desk did not answer the phone when we called about the television.
Partner
8/10
Excellent
16 Apr 2026
Maricella
Clean room, good breakfast
Family_with_children
8/10
Excellent
15 Apr 2026
Enrrique
Everything was great
10/10
Exceptional
13 Apr 2026
Michael
Everything was clean breakfast was hot and fresh and the staff was great thank you very much!!
2/10
Poor
12 Apr 2026
vivian
Everything about that hotel wasnt to my satisfaction
2/10
Poor
12 Apr 2026
Wendy
We did not feel safe as it says it’s a hotel but us a motel with rooms on the outside
Friends
4/10
Poor
10 Apr 2026
Doan-Chau
Rooms smell like weed, pull out couch stained and gross. Trash all around property. Pool is dirty, hot tub broken. Area is sketchy. Breakfast is ok, to be expected for this level of lodging. Would not come here again though.
Family_with_children
6/10
Pleasant
10 Apr 2026
Quintin
Parking was trouble free and breakfast was a nice touch.
Self
10/10
Exceptional
10 Apr 2026
Cherryl
Very good
Partner
10/10
Exceptional
10 Apr 2026
Cherryl
Very nice place to stay the staff are all very good the breakfast is good
Partner
8/10
Excellent
06 Apr 2026
Johnny
the rooms were well maintained and access was simple.
Partner
6/10
Pleasant
02 Apr 2026
Ma Carminia
Breakfast and parking were just okay.
Self
8/10
Excellent
30 Mar 2026
Silvia
The stay was good and the breakfast I feel that it can be a lil better.
Partner
6/10
Pleasant
30 Mar 2026
carlos
La muchacha recepcionista fue muy ruda ,y nada amable,ya al dia siguiente los recepcionistas muy atentos
Family_with_children
4/10
Poor
29 Mar 2026
jimmy
Nothing like the pics
4/10
Poor
15 Mar 2026
Kyle
Check in was smooth and staff was kind. Location of hotel was unsafe and pictures of property online were overly enhanced compared to what you see in person. One out of our two rooms was not clean upon stay and we were unable to get ahold of staff to help until second day when cleaners came. Loud surroundings at night with people walking close to doors and testing whether doors were locked, felt unsafe to go to sleep.
Family
10/10
Exceptional
14 Mar 2026
Sonia
Excelent
Partner
10/10
Exceptional
10 Mar 2026
Cherryl
Very Nice place to stay
6/10
Pleasant
07 Mar 2026
Twinkle
Not worth the price
Self
4/10
Poor
05 Mar 2026
Stephanie
the bathroom was not very clean. Hank goodness I always carry clorex wipes. I was able to wipe the toilet and sink area. In the room I had to wipe down the tables and the sheets and pillow cases has questionable stains. I had a twin sheet set and quilt in my car that was a gift. I had the use it and replaced the gift.
Self
8/10
Excellent
05 Mar 2026
Alexander
Yed
2/10
Poor
04 Mar 2026
Sarah
Not great
8/10
Excellent
27 Feb 2026
Jacob
The room was clean and the breakfast was nice.
Partner
6/10
Pleasant
23 Feb 2026
Andrea
The jacuzzi didn’t work . Pool was dirty I wish I knew to not stay there since that was the main reason I chose hotel
Family_with_children
10/10
Exceptional
22 Feb 2026
Leslie
Wa
4/10
Poor
18 Feb 2026
Kevin
Homeless people drinking on site dinghy sheets out dated out of caution we did not take any of the free breakfast if the place is rundown dated not that clean you do the math why risk it for a few dollars the staff where very friendly and professional
Friends_and_family Family
4/10
Poor
17 Feb 2026
TORY
Poor quality \"food\".

Broken light in the restroom.

Too expensive.
Self
6/10
Pleasant
17 Feb 2026
C
Room is not sound proofing. Lot of noise from neighbors even in early morning hours. Good breakfast though and fair price though.
8/10
Excellent
15 Feb 2026
Marco Antonio
Good
10/10
Exceptional
08 Feb 2026
Damaia
The staff, especially Dinesh at check-in were all friendly and helpful during the stay
Self
6/10
Pleasant
02 Feb 2026
Fidel
good
8/10
Excellent
31 Jan 2026
Guadalupe
Our stay was very pleasant. Clean, quiet and very roomy room at a very reasonable price.
8/10
Excellent
30 Jan 2026
Alhaji Kelfala
Awesome
2/10
Poor
28 Jan 2026
Christian
Room had mold all over the place
Leisure Family_with_children
10/10
Exceptional
21 Jan 2026
Bich
Yes
10/10
Exceptional
21 Jan 2026
Anai
Staff amazing, VERY POLITE , EVEN THE HOLIDAY INN STAFF!!! I HAVE NOT DEALT WITH SUCH CUSTOMER SERVICE DRIVEN PEOPLE SINCE PRE-COVID!!!! ABOVE AND BEYOND SERVICE!!!
Friends_and_family Friends
2/10
Poor
20 Jan 2026
Azalea
The towels and linen were stain and breakfast was simple and bland.
Leisure Family
4/10
Poor
17 Jan 2026
Robin
No body wash available. The fridge is not cold enough for my insulin pens. The breakfast is the worst compare to similar hotel in its class.
Business Self
8/10
Excellent
17 Jan 2026
Roland
Everything else was great but no daily room service
Business Self
2/10
Poor
14 Jan 2026
Paul
This is a rundown motel, not a quality hotel. The lobby and room both smelled terrible. I checked in an left immediately. What do I have to do to get a refund?
8/10
Excellent
12 Jan 2026
Cristina
Room was nice and clean. Parking was nice. I was able to see my car from the room. Breakfast was great. Overall a good place to stay but TV did not work right and housekeeping knocked at 9am asking if I was checking out
Leisure Friends
10/10
Exceptional
08 Jan 2026
Lambert
Yes
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Douglas
Staff was nice
Friends_and_family Friends
8/10
Excellent
04 Jan 2026
GARY
Room was clean and a nice sized bathroom.Had a problem with the TV and desk clerk said he would come in 5-10 min.and he was there in 2.Continental breakfast was average.Would return.
Business
10/10
Exceptional
31 Dec 2025
Khara J
Delicious biscuits and gravy at the breakfast buffet. Lots of other choices as well and included with your room and also free parking. Room was crazy CLEAN!!! I didn’t expect such quality and such an affordable rate. The man that is part owner and works the front desk is so kind. All the staff is very friendly. You will like this place and it’s safe and family friendly.
4/10
Poor
27 Dec 2025
Troy
Clean Room. Fine for the rate paid.

However, it was a Deluxe King Suite with full kitchen. However, they offer no utensils, plates, cup, pans, nothing. Very odd that it was not mentioned in the listing that nothing was supplied. I went and purchased the necessities and upon return the power was out to the neighborhood. No lights no heat. Not the properties fault as weather was in the area. But, there was no one attending the property and the listed number for the property did not work. No way to check in or check out.

Il ultimately left after 3 hours in the dark and contacted Expedia. I was rebooked at another property and was assured a full refund would be given.
Business Self
4/10
Poor
22 Dec 2025
Isabel
Run-down place; room smells so we had to spray scents; vanity light took 30 min or more to light after turning it on; no one from the office came to help.
This so-called hotel should be closed asap.
Friends_and_family Family
2/10
Poor
19 Dec 2025
Laurel
Misleading \"night phone\" rings no where but actually calling the motel rings the Holiday Inn next door, who, gratefully, was able to (slowly) check me in. Unable to place a deposit on my card, not a terrible thing. Guy who checked me out at surestay could not have cared any less about my stay. Housekeeping was good. I saw no evidence of a hot tub
Business Partner
8/10
Excellent
18 Dec 2025
Nichole
While the room was not clean to my standards, it was satisfactory and the water heater did not have enough of a capacity to fill up the jetted tub.That was okay as well.The bed was very comfortable
Business Self
10/10
Exceptional
16 Dec 2025
Lorraine
Clean room. Convenient location to Hellyer South San Jose area. Good breakfast items. Next door to fairgrounds. Inexpensive stay. Friendly hotel hosts.
10/10
Exceptional
15 Dec 2025
Athenas
Everything was great, only thing i could say was that we checked in at 5pm and there was nobody at the front desk or lobby until 30 minutes later when they all came at once. Everything was neat and tidy though, overall good experience :)
Family
10/10
Exceptional
14 Dec 2025
Nancy
Quick check in
Business
10/10
Exceptional
06 Dec 2025
Andres
Yes, thank you
Business_and_leisure Self
10/10
Exceptional
03 Dec 2025
Phu
Have microwave
2/10
Poor
02 Dec 2025
Melody
Greeting, was poor, had to be moved three times. Room smelled of cigarette smoke, toilet was filthy, lamp had thick dust on it. Hair on the floor, yuck!
Leisure Self
8/10
Excellent
26 Nov 2025
Isaac
Great
Business
8/10
Excellent
24 Nov 2025
Maria
The price was right for the amenities. Nothing fancy, but had what we needed.
10/10
Exceptional
20 Nov 2025
Brandon
Clean room nice and quit
2/10
Poor
19 Nov 2025
amir
Ancient Hotel with the ancient amenities not clean faster as you're stepping change your mood in negative way never come back
8/10
Excellent
19 Nov 2025
Lacretia
good breakfast
Leisure Self
2/10
Poor
16 Nov 2025
Julian
Had to check out 2hrs after checking in, Room had a door in between the rooms next door they had a party or something where very loud and in front of the room they where smoking and been loud, Ask front desk if they can do something for me move to different room they said the couldn’t so i had to pat for another room in the Hotel in front.
Business Family
10/10
Exceptional
16 Nov 2025
Elizabeth
The staff was very kind and the room was very clean
Leisure Family
8/10
Excellent
13 Nov 2025
Dave
Room was clean and the gentleman that checked me in was pleasant
Business
6/10
Pleasant
12 Nov 2025
Russell
Everything was fine except my bathroom was kinda dirty and the tissues were grey from the dust
Leisure Self
10/10
Exceptional
11 Nov 2025
Jose
Good
Friends_and_family Family
2/10
Poor
09 Nov 2025
JOHN
I got lice from the room. I wondered why the carpets seemed to have been freshly shampooed. Too bad they didn’t realize you have to use actual pesticides to rid carpets and mattresses from parasites.
Very costly to rid my vehicle and home from the residual parasites I brought home from the room in San Jose
2/10
Poor
08 Nov 2025
Sharlane
I booked my hotel with the idea of a newer hotel, when arriving I was given the room 124 thinking I was in one hotel, then was given the room across the way which was old, dingy, unclean, my new bar of soap was an empty bag, dirty towels and our room smelled. I was catfished to say the least. The newer rooms were nice with what I felt better security. Hotels.com really let me down, and so did this hotel. How can someone show one hotel then make you walk across to a dirty, smelly, probably a pay by the hour motel. Highly disappointed all around, that”hotel” wasn’t even close to the money that I had to pay, along with an added $10 payment that I had to to pay to ensure I didn’t mess up the already disgusting room.
Friends_and_family Friends
10/10
Exceptional
05 Nov 2025
Kent
Very clean
Business
6/10
Pleasant
04 Nov 2025
Tina
#1) Sink- water drain to slow
#2) Room Service- They came 1st day cleaning room. 2nd day I went after to ask. 3rd day no one come. 4th day they came but it was my check out day.
#3) Room card- first day check in we lock ourself out. Therefore asked front desk to give spare card to open and then we gave back the card to front desk. However, the original room card were not working on next day. My boy asked front desk, the lady said it was not her problem. He had to wait till 3PM. After card was fixed, but again, it was not working on next day. Anyway, front desk gave us a new set of room card.
#4) TV did not work cause the cable did not connect with wifi
Overall experience is ok since I like their beds. It is comfy and AC is working well. And the window linen is block out the light perfectly. We got good night sleeps at our stay.
Friends_and_family Family
2/10
Poor
04 Nov 2025
Hayley
I didn’t find anything to be great at this place. Yes the price is good but I feel like I could have found a better place for the same price.

There is one small blanket on the bed. I was freezing! It smelled in the room, it was very loud all night. Between the cars driving by and the people waking up at 5 am talking through the paper thin walls. I didn’t sleep well. The inside of the place is falling apart. It looks as if nothing has been fixed since 1990. The breakfast was horrible. The only thing I enjoyed was the morning coffee.
Business Self
2/10
Poor
04 Nov 2025
Jacob
Advertise breakfast, but then do not offer it.
Business Self
6/10
Pleasant
02 Nov 2025
Jon
The body wash container was empty so just be sure to check thoses items. Otherwise, fine. Breakast great!
Leisure Family
6/10
Pleasant
02 Nov 2025
LAUREN
Very hard water in shower.
Business_and_leisure Partner

Location & surroundings

SureStay Plus Hotel by Best Western San Jose Centr
2650 Monterey Hwy, San Jose, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

SureStay Plus Hotel by Best Western San Jose Centr

137 hotel photos