Name: Rodeway Inn San Jose HWY-101 Tully Rd Exit
Address: 2460 Fontaine Road, San JosÉ, 95121, US

2/10

Poor

05 Aug 2025

Khoa Tan

bed dirty uncomfortable, and bathroom dirty

Business_and_leisure Family

2/10

Poor

21 Jul 2025

Jocelyn

It’s dirty the bathroom bath peel paint smell of cigarettes in the room dirty outside and homeless people

Leisure Family

2/10

Poor

20 Jul 2025

Yahaira

At first glance, the hotel online seemed promising, so we decided to give it a try. However, upon our arrival, we were met with a significant delay of 10 minutes or more in the check-in process due to the absence of a receptionist. Once we finally received our room, we were shocked to find it filthy. Not only were there no towels, but when we requested them, we were informed that there were none available, which is utterly absurd for a hotel establishment. Despite our subsequent attempt to inquire the following morning, we were met with the same response. To make matters worse, we discovered underwear inside a drawer, further corroborating the hotel’s apparent lack of thorough cleaning practices. The bathroom was equally appalling, with urine present in the toilet upon our arrival.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Kimberly

Great staff, clean and quiet.

Leisure Partner

6/10

Pleasant

13 Jul 2025

Agnes

It was average

2/10

Poor

04 Jul 2025

Zachary

Room was very stinky even though it was non smoking. Very loud at night due to what look like permanent residents. Breakfast was not maintained and noone seemed to stop what looked to be a person off the street from coming in and making breakfast.

Business

2/10

Poor

24 Jun 2025

Steve

not again

The place was dirty, carpets stained, old vomit on the side of the bed, chairs with stains and severe wear. The noise from the freeway was ridiculous.

Business

8/10

Excellent

19 Jun 2025

Hoaison

Clean room and friendly service

Leisure Family

10/10

Exceptional

15 Jun 2025

Patricia

Parking and the employees are very nive

Business_and_leisure Partner

4/10

Poor

12 Jun 2025

ROGER

The halls were extremely dirty withn filth and vomit. The furniture was filthy and old. The plumbing in the room was loose and difficult to use. My wife almost refused to stay there due to the filth.

Leisure Family

10/10

Exceptional

11 Jun 2025

Patricia

The employees are very nice.

Business_and_leisure Partner

2/10

Poor

09 Jun 2025

Janet

I didn’t like anything as soon as I called to ask a couple of questions. Area was not great either and decided not to stay and will not be coming back. Complete waste of money.

Leisure Family_with_children

4/10

Poor

06 Jun 2025

Brent

Outside of hotel pretty dirty needs to be cleaned. Also found hair on bed cover and sheets. Breakfast was only sugary items.

Business Self

2/10

Poor

31 May 2025

Brianna

I should be trusted the reviews but I trusted my friend who stayed one night before and said it was okay. But no, it's nasty with several bugs in my room.

Business_and_leisure Friends

2/10

Poor

31 May 2025

Miles

I didn't like the room or the service. Room was very dirty and there were roaches in the room.

Leisure

2/10

Poor

26 May 2025

Miles

I didn't stay. I need my money back

Leisure Family

4/10

Poor

26 May 2025

Verified traveler

Poor

The hotel was used for partying of local residence & obvious other illegal activities (prostitution & drug deals).

Friends_and_family Family

2/10

Poor

18 May 2025

Cesar

Dirty and smell cigarette inside the room por maintenance on restroom and patch on the walls

4/10

Poor

18 May 2025

Tracey

It was not like the puctures

Business_and_leisure Self

2/10

Poor

17 May 2025

Kim

Absolutely Disgusting – Avoid at All Costs

If I could give zero stars, I would. Upon entering the room, I was greeted not by cleanliness or comfort, but by the unmistakable stench of neglect—and worse. There was pee on the toilet seat, which tells me housekeeping either has a sense of humor or simply doesn’t exist. The room was clearly not cleaned, and it felt like I was the unlucky guest in a very bad prank show.

When I brought this to the attention of the front desk, I was met with a representative who had the attitude of someone being personally inconvenienced by my very existence. Rude, dismissive, and utterly unhelpful—like customer service from an alternate reality where guests are the problem.

This place doesn’t deserve your money or your time. Spend both somewhere that doesn’t treat hygiene and hospitality like optional add-ons.

Friends_and_family Family

10/10

Exceptional

14 May 2025

Alejandro

Unsafe surroundings

10/10

Exceptional

10 May 2025

Ronnie

Good place to stay

Business

8/10

Excellent

09 May 2025

Sammy

Hotel attendan at night was understandable and helpful

2/10

Poor

30 Apr 2025

Serene

I already did.

Business_and_leisure Self

2/10

Poor

30 Apr 2025

Rosario

it was really disgusting

10/10

Exceptional

21 Apr 2025

Julie

Xcemlent

4/10

Poor

07 Apr 2025

Verified traveler

not a happy camper

I had to have my room key reset 3 times on my 4 day stay, the refrigerator interior was cracked and broken, the main light in the room did not work, the TV had a large log in box on the screen. When I told the person at the front desk about it she said that she would tell maintenance about it. No one ever came to do anything about it. The bath tub was old and cracked, the shower curtain did not reach both walls, no one came to to clean the room, empty the trash or bring new towels during my 4 day stay.

2/10

Poor

26 Mar 2025

marina j

Couldn’t

4/10

Poor

24 Mar 2025

Ho Ming

The swimming pool is not available. Their description is inaccurate, unacceptable. There is no plug in their bathtub so it is shower only. Roach in my cup of orange juice.

Business_and_leisure Self

8/10

Excellent

23 Mar 2025

Duke

Okay

4/10

Poor

22 Mar 2025

anthony

window blinds where not attached to each other,tv did not work,bathroom door did not open all the way,bottom of door was hitting the floor,toilet was loose,rocking side to side not bolts not tight.

Family

10/10

Exceptional

21 Mar 2025

Julie

Great service to bookings and staff is amazing

Business_and_leisure

2/10

Poor

20 Mar 2025

Terence

This property is dilapidated. Awful, horrible, unclean, unsanitary, abhorrent, filthy, non functioning electrical. Overpriced. Gross. Stay here if you want to. You’ve been advised.

Business

4/10

Poor

17 Mar 2025

Mereia

Really dirty

Business Self

10/10

Exceptional

07 Mar 2025

Verified traveler

A decent stay.

It’s was a good stay, check in got my key, easy to find my room. Good clean room and got a good view outside of the window. I’ll come back again.

Partner

4/10

Poor

06 Mar 2025

Charles

The building needs renovation, security lock looks like I can rip it off the wll with one finger. Almost all the lights in the room dont work. blow dryer did not work and it looks about 20 years old, was white, now yellowish. the light switch cover in the bathroom was missing , good thing it was a pust button one. House keeping did not remove the trash from the room, after we placed them all together so it will be easier for them.

Partner

10/10

Exceptional

19 Feb 2025

Joann

I loved the room as a whole, the continental breakfast is outstanding. The juice comes out so cold, my favorite thing. I highly recommend.

Business Partner

2/10

Poor

18 Feb 2025

Israel

I will never stay here again the sheets were dirty it smelt like cigarettes and the price was to expensive for suck a awful room

Business Friends

2/10

Poor

17 Feb 2025

Maceo

Terrible experience

When I got there the room look OK. I woke up in the morning was getting dressed for work and poked my toe with something sharp started bleeding immediately. I looked down and it was a dirty needle I went downstairs to the front desk and told them I need a refund and contacted my lawyer. They said their manager wasn’t there and couldn’t give me one.

Self

6/10

Pleasant

12 Feb 2025

Alfredo

Room needed lots of things to be fixed

Business_and_leisure Self

2/10

Poor

11 Feb 2025

January

Horrible gross drug infested hotel

This hotel is trash. They gave me a room that was filled with mold, blood stained beds, shower head broken, walls dirty like someone played in mud. Room next door had smokers and its was a supposed non smoking room. Room was filled with cognate smoke. I asked to be moved they put up a fight with me. Tried to make me move up stairs mins you I’m in a wheel chair half time. No elevators. They do not accommodate. A male tried to bust down my door for two nights in a row. Office did absolutely nothing about it. They are rude. I have videos and and proof of the lady working front desk becoming very aggressive and rude. Do not recommend you take your family or kids to this place.

Friends_and_family Family

6/10

Pleasant

10 Feb 2025

Verified traveler

It was an ok experience.

The shower was hotrible amd it did not get as hot as we would habe liked. The walls were thin and someone was bumping music all night in the next room. The toilet had low pressure and it almost didnt flush. When it came to breakfast. The orange juice lokked brown and the waffle maker went out mid way so the waffle didnt cook all the way. It was not the best experience at all.

Business

2/10

Poor

06 Feb 2025

Bilal

Customer service so bad in

10/10

Exceptional

05 Feb 2025

Markey

Quiet and safe

Leisure Self

10/10

Exceptional

27 Jan 2025

Jessica Jazmin

Excellent customer service

Business_and_leisure Family

4/10

Poor

25 Jan 2025

Michelle

receptionist is not nice, we need to wait outside and wait for her just to come inside the office and the room has a strong smell.

4/10

Poor

25 Dec 2024

Linda

We couldn’t get tv to work, called office no one helped. The bathroom sink was plugged and slow draining. The room was just disgusting! I can’t believe Orbitz represents this place on website. I will think twice about ever booking with orbitz again.

Leisure

2/10

Poor

19 Dec 2024

John

This room should have NEVER-EVER been put into rotation. Pubic hair on walls of the shower, filthy bathtub, broken window/shutter hardware, no TV service, chewed/discarded chewing gum pushed into an ac vent, marijuana odor coming into the room from another unit, peeling plastic coating on refrigerator never removed. I would rather sleep in a porta potty than this dump. And yes we have pictures and yes the front desk came and inspected the room.

Contacted Expedia immediately via text ( they were the entity I paid) they stated front desk would issue the refund, the attendant stated she did, we left immediately and found another room. It was still charged to my CC and yet to be refunded as of now. Expedia issued a 25 $ courtesy credit not related to the room charge/price ( thank you) for future use.

Shame on you Rodeway Inn San Jose and shame on you Expedia for even allowing this business on your site. Everyone get your act together. We won’t stop until were issued a 100 percent refund to my CC.

2/10

Poor

03 Dec 2024

Verified traveler

Never again

Musky, scared to leave anything in the car or hotel. Woke up for every noise because of how sketchy the place felt. Customer Service? What Customer Service? they are rude, one word answers. I literally said i am here to check out he said \"ok\" and 3 sec later says \"um hello can i help you\" i was like I'm checking out he says \"ok bye\"... happy to leave to be honest.

Friends_and_family Family

2/10

Poor

19 Nov 2024

Haruka

First, there was no glass turntable in the microwave in the room, so I checked with the front desk and was told that there was no one in charge and they could not provide one until tomorrow morning. We were only staying one night. We were allowed to use the microwave in the breakfast area to eat the food we had bought outside and were going to eat in our room, and we had to carry it upstairs to our room. This was very tedious, inefficient, and disappointing. Also, there was no hanger in the room, no wick to put toilet paper in the toilet, and the leg of the ironing board was broken, making us wonder why such a room with so many deficiencies existed. It was our bad luck to be shown such a room.... Of course, the next time we stay in San Jose, we will never choose this place.

Leisure

10/10

Exceptional

17 Nov 2024

carlos

Fair pricing

Business_and_leisure Partner

2/10

Poor

08 Nov 2024

Krystal

Horrible area rooms were dirty I ended up getting a refund and staying somewhere else.

Friends

2/10

Poor

07 Nov 2024

Elaheh

It was really noisy and not clean at all. Bugs were in the room and bathroom. It was really terrible.

Business_and_leisure Self

2/10

Poor

30 Oct 2024

hilda

i did not like anything this property is very dirty and not safe. the room was in very bad condition and the shower does not work and the lights did not work neither.

Business Friends

10/10

Exceptional

23 Oct 2024

LEQUYEN

Ok

Leisure Friends

2/10

Poor

22 Oct 2024

Chris

Disgusting

Leisure Partner

2/10

Poor

20 Oct 2024

Michelle

The staff was very nice but I would never go back. The carpet looked like it may have been involved in a major crime scene from \"Criminal Minds,\" and I was almost certain a possible episode was being reenacted in at least 3 or 4 rooms, the second-floor walkway, both stairwells and a decent part of the parking lot. I brought my children (aged 10 - 15). Unfortunately, going on the photo, I thought it was a great spot, so they had their own room... I literally couldn't sleep because I worried about them the whole night.
Our AC didn't work, the bathroom was gross, and also contained very suspicious stains. The pipes made a God awful high pitch squeal for about 2 hours. The shower/tub faucet was broken. The coffee maker was broken. Hair dryer - you guessed it... Broken. There was construction happening, so we couldn't park anywhere near our room. I thought the hot tub looked nice - but discovered it was the pool! But it was clean and looked very inviting.

The staff was very kind and accommodating, and I felt sorry for what they have to deal with. We got a ton of TV channels through direct TV I believe it was, so that was nice as well.

4/10

Poor

16 Oct 2024

Deanna

Dirty, cops coming in n out looks very unsafe

Business Family

2/10

Poor

16 Oct 2024

Linda

Sheets were dirty. Hair all over the place, hallways had many trash

Business Family_with_children

2/10

Poor

16 Oct 2024

Abraham

Hallway no clean, unsafe for my kids and people smoking drugs

Leisure Family_with_children

6/10

Pleasant

13 Oct 2024

thien anh

ok

2/10

Poor

13 Oct 2024

Michael

Walked in . Shabby carpet, smelled of tobacco, shower pan looked dirty, gaping hole in bathroom dry wall where shower head comes out and a bed bug on top of comforter. Walked right back and turned keys in and told staff place was unacceptable. Clerk said he canceled reservation, but to check with Expedia. Good luck with that. Terrible property

Leisure Partner

6/10

Pleasant

24 Sep 2024

adilson

Okay a night

The walkway should be cleaned and bathroom better kept

Business

6/10

Pleasant

23 Sep 2024

Mereia

Dirty

Business Self

10/10

Exceptional

21 Sep 2024

Dalia

Yeah

Business_and_leisure Pet

2/10

Poor

21 Sep 2024

Verified traveler

This place is full of prosition drugs and bugs
No tv even when it’s stated in the stay
The room looks nothing like the pictures

Friends_and_family Friends

10/10

Exceptional

20 Sep 2024

Yvonne

Perfection

Amazing! Housekeeping is amazing especially Lupe! Lupe is wonderful! Front desk is amazing. Super nice, welcoming and accommodating.

Self

6/10

Pleasant

15 Sep 2024

Angel

My family of four stayed for three nights in a ground-level room near the parking lot entrance. Unfortunately, the room had a strong cigarette smell, and we found ashes by the window, which we reported to the front desk. The floor had debris, and housekeeping had to come back to clean. The pillows were flat, the sheets had stains, and we felt crumbs in the bed, making comfort an issue. The TV was not a smart TV and only had Dish Network, limiting our viewing options. The pictures on Expedia didn’t match the room, which was disappointing, but the location was convenient for our trip to Monterey Bay and Santa Cruz. Breakfast was basic with no protein options, just muffins, juice, cereal, toast, and a waffle maker. The pool looked fine but not like the online photos. There were some bystanders walking through the lot and people sitting in cars playing loud music. However, the staff was friendly and helpful, which improved the stay.

Leisure Family

2/10

Poor

15 Sep 2024

Rigoberto

The place where this hotel was, was not saved it. The rooms. The halls were really dirty. The room was dirty on the stuff coming out on the top of the wall. The bathroom was really dirty. It didn’t even flush. It was not safe for my kids to be there it was just not safe and it smells so bad. The room smell like cigarette.

Friends_and_family Family

4/10

Poor

12 Sep 2024

Kyle

The good:
Friendly staff.

The bad:
The TV had no signal and could not be fixed, odd smell, socks turned black from walking on the floor. Pictures did accurately represent the room.

The ugly:
There was black mold in the bathroom, chewed gum on the end table upon arrival, and a streak of reddish brown unknown stain on the chair.

Perhaps they are short staffed, perhaps it was because I booked third party. I do know this one of the last rooms available. Regardless, for around $175 a night, one would hope to find themselves in a more well kept room.

Business Self

2/10

Poor

10 Sep 2024

Daniel

Dirtiest hotel

Business

10/10

Exceptional

07 Sep 2024

Samuel

Very nice and quiet

Business_and_leisure

10/10

Exceptional

05 Sep 2024

Verified traveler

Only stay here when you're on a budget

Area was a bit sketchy and a lot of activity going on. There was a lot of partying but it was labor day weekend. The room itself was not too clean and outdated.

Friends_and_family Friends

2/10

Poor

02 Sep 2024

Pierre

I rented a room at this hotel on 8/21/24 for two nights and that was the worst place I’ve ever seen in my entire existence.This was the first time in my entire life I’ve entered a hotel that dirty. The lobby has an awful smell as you enter it . The concierge has no professionalism . I reported to here that our reserved room bathroom is dirty she did not even say I am sorry for the inconvenience and let me see what I can do, nothing like that instead she said to you want your refund which was exactly what I wanted. There’s I way I would let my family stay in this filthy, ghetto place. In front of the rooms door are covered with sirup stains , very sticky and discussing smell. The smoke detector are hanging from the ceiling and there’s no privacy.

6/10

Pleasant

02 Sep 2024

Rowan

Cops were there more than they were not? Maybe it was bad timing…

10/10

Exceptional

01 Sep 2024

Kulwinder

Ty

6/10

Pleasant

20 Aug 2024

Johnathan

False advertising! No swimming pool! The room did not have wood floors. Smoke detector popped out from the ceiling. A wall was patched up! No WiFi code was given! The platform for what you walk was filth and sticky. I am surprised you have them on your list to suggest for a stay. Terrible!!

10/10

Exceptional

16 Aug 2024

Julie

Friendly staff and great customer service

2/10

Poor

11 Aug 2024

Vearady

Don’t judge by the pictures. The dirty hotel.

Business Family

4/10

Poor

10 Aug 2024

Harold

Pool was being repaired. Breakfast was inadequate and the waffle machine did not work well. Limited choices all around.

Business

8/10

Excellent

02 Aug 2024

Dave

Convenient

2/10

Poor

31 Jul 2024

Gloria

Very dirty rooms. No toilet paper or towels

Business_and_leisure Family

10/10

Exceptional

27 Jul 2024

Kayla

Good night

2/10

Poor

18 Jul 2024

Verified traveler

0 stars

The photos on this hotel's description must be at least 5+ years old, because this place looks nothing like that. I pulled into the parking lot and instantly regretted my booking decision. The exterior looked rundown, weird people lurking around, and just an overall sense of gloom and doom. I went to check-in and the nice lady at the desk said, \"You have 15 minutes to see the room, if you have an emergency or you dont like the room, you come back in 15 minutes and get a full refund. After 15 minutes, no money back.\" I was shocked. I grabbed my 2 kids and we went to the room, and the hallway we had to walk down was dirty and machines were broken. We got to the room and the light switch didn't even work. So I found a small light to turn on before we closed the door. I looked around. Walls were dirty, floor was dirty, bathtub was not clean. Ceiling above bathtub wasnt painted. It was the worst hotel I've ever step foot in. We practically ran out of there back to the lobby to get our refund. Do not stay there if you have kids, or you are a woman, traveling alone. You will not feel safe. I am extremely grateful for the woman at the front desk. She gave me my refund and we got the heck out of there. I wish I had taken pictures, but I was scared and wanted to leave.

Friends_and_family Family

10/10

Exceptional

16 Jul 2024

Kristina

Loved the room and the staff

10/10

Exceptional

08 Jul 2024

Mindy

Good

Leisure Friends

6/10

Pleasant

07 Jul 2024

Svetlana

We liked that it was close to the freeway and it had free breakfast. The property is not fully renovated, poor renovation finishes, loud doors, thin walls, noisy neighbors and fights.

Leisure Family_with_children

10/10

Exceptional

28 Jun 2024

Maria

Está limpio organizado y es muy tranquilo el lugar y hay parqueo

Friends_and_family Family

10/10

Exceptional

26 Jun 2024

Yvonne

Amazing!

Self

10/10

Exceptional

26 Jun 2024

Yvonne

I love it here! Everyone is so nice!

Self

10/10

Exceptional

22 Jun 2024

Roberto

Nice

Leisure Family

2/10

Poor

16 Jun 2024

Perla

The room walls are dirty. Bathtub dirty with black stains. Non smoking room smells really bad odor. Smells like cigarette smoke muggy. Blinds were broken. They do not have extra blankets. They ran out of blankets. I will never go back.

8/10

Excellent

14 Jun 2024

Maria

Good

Estuvo bien muy tranquilo y limpio

Friends_and_family Friends

10/10

Exceptional

11 Jun 2024

Alfredo

The pool

2/10

Poor

10 Jun 2024

Ray

Motel is in horrible condition

Business Friends

10/10

Exceptional

10 Jun 2024

Samuel

Beautiful

Leisure Partner

2/10

Poor

27 May 2024

Brenda

A nightmare

This hotel should be shut down. The pictures online are very deceiving. The room had about 50 small flies in the bathroom mirror, the tub was brown and full of hair, like a scene from a horror movie. The bedsheets had brown spots. I left as fast as I could, when I talked to the clerk she did not apologize all she said was it was non refundable. Do not, I repeat DO NOT stay here.

4/10

Poor

24 May 2024

adilson

Ver

Business

10/10

Exceptional

24 May 2024

Quan

It's absolutely better than the old owner!

Business_and_leisure Family

4/10

Poor

22 May 2024

Vicki

The hotel is greatly in need of repair and my room was NOT ready for rent. The carpet and walls were dirty with paint peeling on the walls and the tub. Upon my arrival, there was no toilet paper in the room, and the phone and the TV did not work. It took them 4 hours to get the TV working and then the channels were limited, without any local channels. I found a dirty pair of underwear from the previous renter under the desk.
They do offer limited breakfast options.

Business Self