Hayes Mansion San Jose, Curio Collection by Hilton

United States , San Jose - Silicon Valley - CA
SAN JOSE, 200 Edenvale Avenue
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Cynthia

Beautiful hotel. Arrived late right a restaurant closing time, they accommodated us and we were able to get a togo meal. Definitely starts a stay with a smile. After a great night's sleep had a good breakfast and walked the grounds. Nothing disappointing. I would stay here again.

Family

10/10

Exceptional

09 Mar 2026

Rosa

I love the hotel but it would be nice if they had complimentary coffee for guests. Thank you.

10/10

Exceptional

06 Mar 2026

Julia

Beautiful propert and everything was perfect as usual. I always stay here if I need to book a room in SJ.

10/10

Exceptional

05 Mar 2026

Terry

Definitely

Self

10/10

Exceptional

05 Mar 2026

Claudia

We had an amazing time, first time staying here. Everything was so beautiful and our room was so beautiful and the shower was stunning. The restaurant on site was delicious for dinner and we ran out of time for breakfast and the pool. A really pretty park close by that was safe to go for a walk and plenty of parking

Family

10/10

Exceptional

27 Feb 2026

Williams

Great place.

10/10

Exceptional

26 Feb 2026

clementina

Excellent experience

10/10

Exceptional

25 Feb 2026

clementina

Excellent experience

Family

10/10

Exceptional

20 Feb 2026

Jacob

Wonderful, quiet mansion, close, but feels far away from the bustle. Extremely attentive staff, most high end i have seen with my small handful of experiences across the country.

Business

10/10

Exceptional

15 Feb 2026

Denise And Erik

Very clean, staff great, amenities great we love this place

10/10

Exceptional

15 Feb 2026

Mary Lou

Tamara at the front desk was excellent during our stay at this beautiful and historic hotel.

Leisure

10/10

Exceptional

14 Feb 2026

Jesse

Staff was friendly and nice and the hotel grounds were very beautiful. Love that it is a pet friendly hotel and live the mix between old and new .

Leisure Partner

10/10

Exceptional

11 Feb 2026

michael

Beautiful old hotel with modern upgrades

10/10

Exceptional

09 Feb 2026

Matthew

Great location and great staff

Leisure Partner

6/10

Pleasant

02 Feb 2026

Lynda

The decor is dated and there were no extras that I would have expected at a Hilton affiliated property ie robes, glassware in the room and extra blankets. The drinking cups where disposable. . It is a historical building which may account for the decor but it was no what I was hoping for when I booked it.

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Denise

Very nice staff, room was clean with comfy beds. Look for the history wall near the restaurant, fascinating

10/10

Exceptional

20 Jan 2026

TIN

Good

2/10

Poor

19 Jan 2026

Anthony

Hotel did nothing to accomodate the fact that my wife is in the hospital and I tried to cancel my booking a week in advance.

4/10

Poor

17 Jan 2026

Philip

The \"suite\" only has fridge no microwave or oven or free range stove. The \"queen\" bed is not a queen size unless I'm mistaken on what a queen is. Heater barely left the room warm enough to not ask for extra blankets. The hot water on max was definitely warm but hot would be a stretch. Lastly Sadly no jacuzzi but the pool was heated and the rooms are very big so I realize hard to keep warm I'm not trying to be to harsh but size of bed is not true I have pics to prove.

Also the food was good

Leisure Partner

10/10

Exceptional

14 Jan 2026

gordon

Thanks amazing property.

Leisure

8/10

Excellent

07 Jan 2026

Gary

This place was nice. Would like to book again, good location.

Leisure

10/10

Exceptional

04 Jan 2026

Kevin

Nice hotel room, great entrance hallway

Friends_and_family Family

4/10

Poor

04 Jan 2026

Paul

We intentionally reserved a roof with a balcony at extra cost. When we arrived we were told that the room we reserved was on the first floor with no balcony. Since we used a third party- hotels.com we had to accept the room despite our disagreement. The room we received was adjacent to the elevator which was noisy mechanically and by patrons. We felt like “red headed step children” annd ripped off. Other than the location the room was ok but not great. Will not stay again as we wouldn’t know what we were actually getting.

stay again as we won’t ever know

10/10

Exceptional

02 Jan 2026

Amy

Beautiful property with a rich history. The rooms are nicely renovated and smart tv was a plus.

Leisure Family

10/10

Exceptional

02 Jan 2026

douglas

Yes great experience

6/10

Pleasant

31 Dec 2025

Jonathan

Very modern rooms and great ambience. But breakfast was on the pricey side.

10/10

Exceptional

29 Dec 2025

Raja

Beautiful palace like property and bigger rooms and comfortable beds. We will definitely choose this Hilton again.

Leisure Family

10/10

Exceptional

27 Dec 2025

Valerie

Goof air conditioning. Hot tub was hot pool was heated to 74 degrees. Clean room.

Leisure Family

10/10

Exceptional

26 Dec 2025

Adam Carlin

Great hotel. Very cute & quiet with comfortable rooms. Not a good breakfast buffet.

10/10

Exceptional

25 Dec 2025

Nicole

This hotel is beautiful! The grounds are lovely and the room decor is exceptional. We loved our stay and will definitely return.

Friends_and_family Family

4/10

Poor

22 Dec 2025

Dong

According to hotel staff, the room that I booked doesn't exist. They said you guys dont update your app. They tried to move me to a different room but it kept getting worse and worse. They said the problem is with Hotels.com and not them. Please update the app!

10/10

Exceptional

22 Dec 2025

BRANDY

Beautiful property, the room was in good shape. I was definitely put off by paying for parking. That should be included in the cost of the room.
Also it’s never easy finding your room, I met the nicest man that worked there that helped me and my toddler find our room. I was hoping I didn’t make him late to check in for work. He was so kind! Thank you!

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

ZHENDONG

reception is very good, we are so happy

Leisure Family

8/10

Excellent

18 Dec 2025

Suzanne

Room was okay, needs clearer signage so you know how to get in building

Partner

10/10

Exceptional

14 Dec 2025

Fatima

The room was very clean and the reception area was amazing.

10/10

Exceptional

09 Dec 2025

Carina Sofia

Cool place, high quality

Family

4/10

Poor

01 Dec 2025

Marat

the hotel is good overall, but we couldn’t find any water at the reception—only soda for sale. The water dispenser was empty, and there was no water in the room either

6/10

Pleasant

01 Dec 2025

Zoila

Room was nice, staff was courteous. Area was nice, the air conditioning in the room was not great. It was warm in the room in which we stayed.

Leisure Family

6/10

Pleasant

29 Nov 2025

Pamela

The room was in great condition but the HVAC system (heater?) is so loud in the 3 story building it kept me awake a lot.

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Julia

Lovely hotel and grounds. Room was clean and very comfortable.

Friends_and_family Family

6/10

Pleasant

23 Nov 2025

Christian

Rooms were clean and somewhat quiet. I had to wait for a receptionist which was totally fine. However, in doing so, I witnessed the receptionist being so kind, friendly and welcoming. Another heavier set woman with glasses came out to assist me.

I was so excited but her service was unaccommodating and cold. I was so bummed out. They placed us in a nearby building facing the parking lot. Didn't offer any upgrades and didn't go into detail about the amenities like the other receptionist.

Business Partner

6/10

Pleasant

22 Nov 2025

Monica

The A/C was hot and cold even though I set it to heat. The elevator was broken so I had to lug my luggage down two flights of stairs. The maids were rude and unfriendly. They closed housekeeping not 24 hours. I would try to avoid this hotel in the future.

10/10

Exceptional

21 Nov 2025

Suzanne

Excellent experience…Everytime I stay in the bay!!

10/10

Exceptional

18 Nov 2025

Sydney

Nice

10/10

Exceptional

16 Nov 2025

Regan

Nice design

10/10

Exceptional

14 Nov 2025

LANCE

This is a 120 year old property, but other than the architecture, you would never know it. The woodwork is perfect in the common areas and rooms. The room was spacious and comfortable. The buffet breakfast was great. I highly recommend this place for the descerning traveler.

Leisure Partner

6/10

Pleasant

11 Nov 2025

Lynn

Staff were great, room was nice. Issue was my room was in an area by the laundry and there are belts on the machines that squeak and did so all night as well as bins coming and going.

8/10

Excellent

11 Nov 2025

Nariman

Beautiful property, with clean rooms and excellent staff. Highly recommended.

Business Family

2/10

Poor

09 Nov 2025

Tyler

The staff were so incredibly rude. Our room was not ready on time and the staff were rude about that.

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

Julia

Beautiful hotel and always comfortable rooms.

6/10

Pleasant

04 Nov 2025

Keisuke

I was expecting more as a Curio collection. Everything was normal, but nothing beyond expectation.

Leisure Partner

8/10

Excellent

03 Nov 2025

Nemanja

REALLY COOL TIME CAPSULE

Business

6/10

Pleasant

31 Oct 2025

Kayla

For what you pay here , you'd think the people at the front desk woukd welcome you and tell you how to get around the mansion as its like a maze. When I checked out they didn't ask how my stay was. Also the room I was in was VERY noisy because there was some kind of frat party right below in courtyard area , next to pool with tons of people yelling and drinking until 2am , You have to pay every night to park and there is a very limited and small menu for dinner. I've stayed at other places with the same rating , but surpassed this place in many areas , including friendliness of staff. The grounds are lovely , the room was pretty and there was one very nice woman who did work in the restaurant during breakfast . This hotel needs more people like her especially at their front desk , the place that makes the first impression.

Leisure Self

10/10

Exceptional

27 Oct 2025

Orena

Hotel and room was nice I enjoyed viewing the details on every antique touches that have remained.

8/10

Excellent

25 Oct 2025

Alice Christina

I liked the ambiance of the hotel. It had an historical feel with clean rooms.

6/10

Pleasant

14 Oct 2025

Pragnesh

Not a good experience

Leisure Family

8/10

Excellent

13 Oct 2025

Katelyn

Was not informed of other events happening at the hotel the entire time we were there. We were unable to use the one firepit they had because it was occupied by the wedding guests. 3 out of our 4 nights. The hot tub was just warm. Could use more seating areas with fire pits and should inform guests that the whole outside sitting area will be occupied by a wedding the whole time.

Leisure Family

8/10

Excellent

13 Oct 2025

Dana

Grounds were beautiful. Room was small.

10/10

Exceptional

12 Oct 2025

Thomas

How did we stay in a mansion like this , and for the price we did!? Hotels like this are a rare gem, an unexpected change of pace with character that greats you from the parking lot!
I can’t say enough, the stay was fantastic, a few things could be better, but for cost and location, would stay again Forsure! Fantastic property! Trip was to quick to enjoy the restaurant.

Partner

10/10

Exceptional

06 Oct 2025

Garegin

Clean room

6/10

Pleasant

05 Oct 2025

Adriana

Overall stay was fine. Nothing exceptional. Tried to check in early, but the room was not ready. (I had arranged the night before for it be ready but alas, that was not the case.) No bathrobes in the bathroom so I called front desk, they only brought up towels.

Leisure Family_with_children

4/10

Poor

04 Oct 2025

Kaalyn Marie

I arrived shortly after 8pm to check in and the desk agent seemed incredibly bothered by my presence. Even more so when I asked how to get to my room. He gave me a property map. I found it eventually. Very poor lighting and very few signs to direct guests.
The room was nice but you could tell it had only been surface cleaned- hard water spots in the shower other surfaces had minor stains. The mattress was quite possibly the most uncomfortable I’ve slept on since summer camp 25 years ago. Ordered in-room dining and half of my order didn’t arrive and what I did get was cold. The front desk needed permission to remove the charges.
I would not stay here again

Leisure Self

10/10

Exceptional

02 Oct 2025

Joshua

Great place to stay. Lots of great amenities on site. Beautiful property

Business Self

8/10

Excellent

30 Sep 2025

KAREN

We asked for a balcony room but they didn’t have any. That was ok because when people smoke on the balcony its literally right next to you. No thank you.

The place was clean, quiet and comfortable. Was therefore a funeral so didn’t get a chance to taste any of the food. But the place was pretty and felt safe. Parking is $20 additionally

Definitely one of the cleanest quietest safest places in San Jose to stay I’ve lived in San Jose in Santa Clara for years and then I moved away so coming back this was a nice place to stay

Business Family

8/10

Excellent

28 Sep 2025

Laura

Stayed for my daughter’s wedding. It was wonderful. Great service

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Jessikka

Very pretty property.

Partner

8/10

Excellent

28 Sep 2025

Carie

Clean, comfortable room with everything we needed. Fun place to stay!

Friends_and_family Friends

10/10

Exceptional

25 Sep 2025

Grace

Wonderful staff, especially at check in. The king studio was gorgeous and immaculate, with a wonderful design and attention to detail. The restaurant is very good and so convenient. The lobby is magnificent in its period detailing.

10/10

Exceptional

25 Sep 2025

Dorothy J

So nice, clean, and safe.

Friends_and_family Family

10/10

Exceptional

24 Sep 2025

Sandra

Very peaceful place to unwind and relax .

Business_and_leisure Family

4/10

Poor

12 Sep 2025

Alexander

This hotel has two left feet and ugly shoes.

Checking in with no easy access if you’ve got heavy bags or mobility issues. Understaffed, so don’t expect help. Enjoy the 20-minute wait at the front desk for a water or snacks. This staff can’t multitask.

They’ve got a massive parking lot, yet still charge you for it. That’s not hospitality—that’s cheap. The whole place had a spooky vibe, like The Shining, but creepier. My room was in an awkward and inconvenient location.

I wouldn’t recommend this place unless you’re auditioning for a horror movie.

Business

10/10

Exceptional

12 Sep 2025

Yesenia

I’ve been to lots of hotels, this one is by far one of the most gorgeous hotels I’ve stayed. The breakfast was AMAZING !!, Pool? absolutely fabulous !

Leisure Partner

10/10

Exceptional

12 Sep 2025

Symone

Loved all the nooks and crannies of the main hotel and all of the history of the space. Such a beautiful facility. All of the staff were friendly and the food is great! The pool and workout facilities are great. Very clean inside and out. Worth the money to stay here. 🙂

8/10

Excellent

12 Sep 2025

Axel

My early september stay 25’

The say was really good the air conditioning felt amazing as well as the showers weren’t a long wait for hot comforting showers!! The pool felt nice not too cold but the sun kept it warm, disclaimer the pool isn’t heated. Only the hot tub 😆😆, the friendless of staff always felt inviting and walking around the property felt comforting and calming.

Partner

10/10

Exceptional

10 Sep 2025

Adonis

Awesome!

Leisure Partner

8/10

Excellent

09 Sep 2025

Eriqa

Beautiful property and amenities. Wish they had more staff at the bar for quicker service but overall staff was extremely friendly. Attended a wedding here and there were multiple issues (frequent overturn of wedding coordinators, lack of communication, denied us room service to the bridal suite, coordinator didn’t tell us we had to be out of the bridal suite by 7 which was an hour into our wedding service, and other issues). Other than, service staff were friendly and accommodating and it was a beautiful venue with clean rooms.

Leisure Family_with_children

8/10

Excellent

06 Sep 2025

Lizette

This place was super cute and the rooms were nice. The food at the restaurant was fine, not great, but fine. The pool was crowded and not very nice.

Leisure Friends

10/10

Exceptional

05 Sep 2025

Rubi

Beautiful hotel, clean bedrooms, wonderful staff. And can I say heated pool!! Would highly recommend.

Leisure Family_with_children

10/10

Exceptional

03 Sep 2025

Karina

Beautiful hotel!

8/10

Excellent

01 Sep 2025

Farrah

Great hotel with friendly staff except one

Loved the stay, the room, the bed, and the restaurant. However, the security guard at the pool was a bit abrasive on sat and sun he was sitting in a chair literally snoring for a while when we first got to the pool and then we picked up food from the restaurant then he woke up came to our table while we were eating and just bent over our table staring at our food then finally in a rude tone asked “this from here?” The bag from the restaurant was on the table with the receipt stapled to it and where else would we have gotten a burger with the hotel logo branded into the bun? It’s not a very large menu I would think the security could maybe familiarize themselves with what food from the hotel looks like. Also, when we said yes he said nothing and just walked away. I understand he has a job to do but we are a family eating lunch at a pool in a hotel where we were staying in a suite i felt like i was being watched policed by a prison guard

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

David

Had a great time to meet kids at school

8/10

Excellent

01 Sep 2025

David

I miss the way it used to be but yes it's very nice still

Leisure Partner

10/10

Exceptional

31 Aug 2025

Denise And Erik

Mansion beautiful stay was nice food was good

Leisure Partner

10/10

Exceptional

28 Aug 2025

Douglas

I used to go through Hayes as a kid and play hide and seek. Used to be run down and looked haunted. Came to visit from out of state and have enjoyed two days here. Its quiet, relaxing and beautifully restored

Leisure Family

10/10

Exceptional

28 Aug 2025

Alex

There was a man walking around the parking lot pulling on door handles. He jumped the fence in broad daylight. When I saw that I did not feel comfortable leaving my car. Another person in our party had hee truck broken into that night. I dont recall seeing security when we checking in late Friday night. Place is beautiful orherwise.

Leisure Family

10/10

Exceptional

27 Aug 2025

James

Amazing

Lived in san jose all my life but never stayed here moved to las vegas came back on vacation im sure i will stayvnack here every time good location best service hands down

Friends_and_family Family

6/10

Pleasant

25 Aug 2025

Jessica

Ok place

Part of our honey moon and at check in when I said this we were just ignored and told we were 30mins too early. The on-site restaurant was not great and the staff didn’t really know what they were doing and had little knowledge of their wine menu. The bed was comfy
Pool was nice but it was a shame it was fenced in and did not have enough sun beds

Partner

10/10

Exceptional

24 Aug 2025

Edward

A gem

What a surprise when we pulled into the Hayes Mansion ! Absolutely gorgeous 1904 mansion . The surroundings , gardens , landscaping were lovely and the staff from reception to waiter / housekeeping were helpful & courteous . Definite staying here again

Partner

2/10

Poor

24 Aug 2025

Marc

Theft in parking lot

Pulled up after a hike and filling my truck with items from storage as I’m moving out of state. Items were covered by a tarp and bungees. As I pulled in there was some punk going from car to car trying to find a car with items left out or cars unlocked. I went straight to the manager to inform. He says he already talked to the guy and will handle it. Well, 40 min later when I roll my bags out, I see cut bungees. This punk stole things out of my truck bed right in front of the manager.

I was pissed obviously, manager came out immediately and said he chased the kid away and called the police, 7 hours later the police called me all confused. But it is really annoying that the hotel didn’t take care of my 1 night or offer a free night in the future. Poor service.

Partner

10/10

Exceptional

21 Aug 2025

nawaz

Good location

Business_and_leisure Self

2/10

Poor

17 Aug 2025

Rafik

Food poisoning at there dine in restaurant

10/10

Exceptional

12 Aug 2025

Travarius

Amazing staff

10/10

Exceptional

11 Aug 2025

Diane

Lovely Location

The restaurant had some delicious options and we loved the access to coffee, tea and water all day. The bed was comfortable and the pool and hot tub wonderful. We will definitely be back.

Friends_and_family Family

4/10

Poor

10 Aug 2025

Nicholas

Computer system error upon check-in. Staff communication was adequate. Needed a key card to access pool/fitness area but due to system error was not able to get it. Forced into needing an escort to room and other areas everytime was frustrating and time consuming.

Leisure Family_with_children

10/10

Exceptional

08 Aug 2025

Hector

Great hotel by my home to visit.

This was a beautiful hotel with amazing customer service!! The rooms were big and clean with a very comfortable bed. The pool was big enough but not enough seats around the pool. But every one around the pool was polite and nice people. My room
Never had hot water in the shower and that was a huge problem and takes away 1 star.

8/10

Excellent

07 Aug 2025

Liudmila

It is a beautiful hotel. It was clean, spacious and quiet. It has great amenities, nice pool and hot tub, it also has fire pits outfront which are great at night to sit next to. Parking was $20 a night. That was a surprise. We didnt know about that before check-in.

Leisure Family_with_children

6/10

Pleasant

05 Aug 2025

Karl

Luxury smuxury

The front desk staff was very blah. Not what you would expect from a “luxury hotel.” At check-in the front desk agent was not welcoming at all, little to no eye contact, poor posture constantly leaning on the desk as if I was interrupting, did not discuss any of the amenities that the hotel had to offer and scoffed at me when I asked if I could add this stay to my Hilton Honors account. At checkout, the front desk agent was also just very straightfaced and did not check to see how our stay was just went straight to the facts of what the bill looked like. Aside from the front desk staff the property is pretty nice although our TV did not work in our room and we waited almost an hour and a half for someone to come fix it. The pool also had no towels and when I asked them to bring towels, we waited over 45 minutes and still no towels so we ended up leaving and walking back to our room, cold and soaking wet. Again, not something you would expect from a “luxury hotel”. For the price you pay for one of these hotels you expect much better service. I have a degree in Hospitality Management and worked for the Four Seasons, Hotels and Resorts for many years and I started at the front desk. This doesn’t make me picky. It just allows me to understand what should be expected when you stay at a luxury property. I understand that the Four Seasons may have higher standards, but if you consider yourself a luxury property, you should act like it.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Kristina

Like staying in a historic mansion, so luxurious wirhout hefty prices

Leisure Partner

10/10

Exceptional

01 Aug 2025

Marina

Great pool area and beautiful facilities