Campbell Inn

United States , San Jose - Silicon Valley - CA
Campbell, 675 E Campbell Ave
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100 reviews shown

6/10

Pleasant

12 Mar 2026

Scott

Pool was the reason we came. It was super cold and unusable. Manager said it is never heated. Hot tub was lukewarm and never got hot. Manager said to turn on the jets to fix the problem, but that just blew around the already-cold water. Property is kinda rundown and in need of an update.

6/10

Pleasant

08 Mar 2026

Michael

The had black stains or burns in carpet, bathroom faucets were loose and had to use both hads to turn on and off, stains on walls and doors. Weather was warm, but you could not you pool or hot tub because it hadn't been clean, and strangers walking through the paeking lot day and night.

Self

6/10

Pleasant

27 Feb 2026

Nancy

Desk clerks were very nice. Location is beautiful. Price of room seemed high for what you got - furniture was out-dated, old and scarred. The bathroom was so small that the toilet was installed on an angle so that the door could close and scarred.

Self

10/10

Exceptional

25 Feb 2026

John

Great

4/10

Poor

21 Feb 2026

richard

This is an older, tired facility that is need of a LOT of updating.

10/10

Exceptional

21 Feb 2026

HAN

Great

10/10

Exceptional

17 Feb 2026

Gabriela

Clean room, staff was friendly.

Partner

4/10

Poor

16 Feb 2026

Ruby L.

Uncomfortable pillows too soft no good head and neck support and very thin blankets which did not keep me warm throughout the evening at all nor was the bedding uncomfortable seemed very poor quality the room was as very clean and quiet which was appreciated.

Partner

10/10

Exceptional

15 Feb 2026

Barry

Check in was easy. Staff was great. It was much better than the past. The new owner seemed to be doing a great job. Will come back in the future.

Business_and_leisure Family

6/10

Pleasant

09 Feb 2026

Jennifer

I’ve stayed here before and I’m not gonna lie this was maybe the worst visit we’ve had. Room is a bit run down but that doesn’t bother me as much as the fact that 1) there was still coffee in the pot 2) a thing of orajel on the floor behind the night stand 3) hair in the tub 4) the firmest mattress on the planet 4) trash on the grounds for more than 48 hours.

That all being said the staff is nice if inefficient, and the breakfast is good. Seems like it was a nice place that is just old and the staff is either over worked or lazy. Not sure which.

Rating would be a 2.5 if I could give half stars

Friends_and_family Family

6/10

Pleasant

04 Feb 2026

Mason

General quality of the rooms was way outdated. No plugs by the bed. Everything was across the room. The walkways on the second floor were rotting away, you could feel it as you walked. The front office smelled terrible.

Business Self

10/10

Exceptional

04 Feb 2026

frederic

friendly and helpful staff, a good selection at breakfast, room was clean and quiet. Walking to shopping center, plenty of restaurants and shops and on the bike trail.

Leisure Self

6/10

Pleasant

01 Feb 2026

Lance

Really old feeling environment. Has not been updated in a long time. Hot water and AC unit worked, however both were temperamental

Business Self

6/10

Pleasant

30 Jan 2026

Tina

They can start their breakfast time a little earlier, and while taking a shower the bathtub would fill up.

One night while asleep was woken by the fire alarm and once getting shoes on and getting to the door it went off, no explanation to why.

Business Self

10/10

Exceptional

25 Jan 2026

Allison

Was very pleased, very clean, staff very nice. Would stay here again. Close to a little bit of everything from shops, and great places to eat.

Business Partner

6/10

Pleasant

22 Jan 2026

Albert

1. Room was just OK,
2. tub faucet loose, leaked when turned on..
3. No outlets available at desk for laptop power,
4. no outlets available at either side of bed.
5. TV viewing poor quality, could not adjust screen layout, picture viewing cutoff on both sided, terrible.
6. Room key access was difficult, had to play with it to unlock door.
7. coffee was extremely terrible, tried both options, both terrible, did not taste like coffee at all
8. breakfast - would not allow take to room, had to eat in restaurant area. bacon was the cheapest quality I've ever seen.
9. small toilet paper rolls, paper super thin, could see thru it, because it was so thin had to use most of it, very low quality toilet accessories

Business Friends

10/10

Exceptional

08 Jan 2026

Edgar

Everything was really good, clean room, lots of parking, friendly staff

Partner

2/10

Poor

08 Jan 2026

Denise

When we walked in the room, we found a dead roach On the carpet. As we did not live very far, we decided to go home. I just knew I would not be able to sleep.Thinking about that.

Partner

10/10

Exceptional

04 Jan 2026

Surya

Staff was courteous. Room was clean

10/10

Exceptional

30 Dec 2025

William

6/10

Pleasant

30 Dec 2025

RAMONA

My room definitely showed its age. The newish toilet was not seated to the floor well and wobbled side to side. Shower was hard to get started. The secondary security lock was coming loose from the door. The room was very clean and staff are pleasant to deal with. Not terrible but very average. For the price I will stay elsewhere next trip.

Business_and_leisure Self

10/10

Exceptional

22 Dec 2025

Victor

Polite and respectful front desk manager.
Room was clean and nice, with all necessary amenities. Very close to downtown Campbell.

Friends_and_family Friends

2/10

Poor

21 Dec 2025

Peter

The rooms are Gross. First room 148 smelled like Cigarettes.So they moved us to a new room. We always check for bugs. So we lift the mattress and found a Trojan condom Box under the bedding. Then when I went to the overnight desk clerk, he acted like no big deal happens all the time. When I told him I wanted a new room, he said it wasn’t fault for how housekeeping left the condition of the room and then reluctantly moved us to a new room. Next room was 130. Room was best one of the three. Smelled like slight mildew, furniture looked dirty and greasy. Refused to sit chair eew. Slept on top of the bed after going to Target and getting my own bedding. The Campbell Inn is in serious need of 100% overall. Even breakfast was bad. This was the first time ever that I had to use a knife to cut pancakes. Disgusting!

Friends_and_family Family

8/10

Excellent

21 Dec 2025

TAMMERA

Very friendly

4/10

Poor

18 Dec 2025

Duglas

The Campbell Inn is old and tired. The Beds, Couches, Chairs, Lights, Electric Outlets, and more need to be updated. There are not many other hotels in Campbell. Maybe it would be worth an upgrade.

10/10

Exceptional

13 Dec 2025

Hope

Stay has been great…very quiet and the staff at the desk were very helpful. The housekeeping are great,
Very respectful and always with a smile and the rooms are clean. The breakfast very good. We will be back in the future again.
Thank you to the Campbell Inn Staff and all the workers.

6/10

Pleasant

11 Dec 2025

corrinne

it was OK, not great.

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

David

Nice clean place in a good location at a reasonable price

Friends_and_family Friends

6/10

Pleasant

28 Nov 2025

Amy

It’s right next to the par course and bicyclists and walkers use the hotel parking lot so be careful when driving. We had some hard stops. The hotel is strict about breakfast and even taking a cup of coffee to your room. It’s like we were we were view with scrutiny. When asked, what room would you like, I said, which one do you think is best, she says, I don’t stay here. I hate the smell of carpet cleaner in the rooms. The hotel is ok. The hotel was quiet and convenient. The beds fine. It is dated.

Leisure Partner

8/10

Excellent

24 Nov 2025

Shari

Clean, basic room. The breakfast was only served for 2hrs then the doors are locked & no food can be taken to go. That didn’t work out for me just be aware ahead of time.

8/10

Excellent

21 Nov 2025

Irene

Room was clean and quiet

Partner

8/10

Excellent

18 Nov 2025

Reta

Didn’t have breakfast

8/10

Excellent

17 Nov 2025

The room is cozy.

Friends_and_family Friends

10/10

Exceptional

16 Nov 2025

Rozanna

Hot tub

Business

8/10

Excellent

10 Nov 2025

Rochelle

The rooms have been updated since the last time I stayed. That was a plus. It’s always a nice less expensive option when you refuse to stay in cruddy hotels. However, I found a towel with a long black hair hanging from it. I have blonde hair. It made me second guess all the towels. Otherwise, the rest of the room was very clean.

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Hope

Enjoyed our time here,
Peacefull,room very clean and staff was helpful and very friendly.

Leisure

6/10

Pleasant

01 Nov 2025

Edward

The Campbell in is a fine place to stay if you’re looking for a decent price and the only time you are going to be in your room is to sleep and shower. The amenities are scarce, there is no cable tv - you only get digital over-the-air channels - and the beds are semi-comfortable.

Leisure Self

10/10

Exceptional

31 Oct 2025

Marlene

Very charming property. Friendly accommodating staff.

Business Self

4/10

Poor

31 Oct 2025

MELANIE

The room was not only old, but smelled of mildew (visible in the shower), the cieling was full of stains, the front door flip lock was rickety at best. The exterior of the hotel was very clean and well kept, but the interior needs serious upgrade.

Friends_and_family Family

6/10

Pleasant

31 Oct 2025

Sheryl

room was not that clean, refrigerator was leaking. nice hiking trail nearby which we like. nice staff.

10/10

Exceptional

30 Oct 2025

Hope

Staff outstanding and the room was comfortable and clean.
Office staff was wonderful and helpful.
I will definitely come back.

Business_and_leisure

8/10

Excellent

30 Oct 2025

vicki

Clean. Friendly staff

Partner

10/10

Exceptional

30 Oct 2025

Cessia

everything was really good.

Business

8/10

Excellent

27 Oct 2025

Randy

Comfortable and clean room. Ample breakfast choices. Have stayed here many times in the past.

Partner

10/10

Exceptional

26 Oct 2025

John

Breakfast was delicious

Friends_and_family Friends

10/10

Exceptional

22 Oct 2025

Silvia

Near freeways & airport. Late check in available also this property has a nice outdoor pool 😊

Business Partner

6/10

Pleasant

22 Oct 2025

Daniel

Breakfast ok. Basic offerings. Bacon not real bacon. Chairs filthy. Just not very modern. The rooms were the same. Dingy and heavily used and worn out. Bed comfortable. Room quiet. Those were good things.

Leisure Self

8/10

Excellent

19 Oct 2025

Yvonne

Its an old hotel but for the price, location and comfort, its worth a look. Room was clean and large, lots of towels and comfortable bed. Close to freeway so can be noisy. Overall good stay

Business Self

4/10

Poor

18 Oct 2025

Aaron

The location is ideal, the staff was lovely, and the grounds are very cute - but the interior of this hotel is badly in need of refurbishment for the price. Our bathroom door and walls had odd stains, the door did not latch, the fixtures and furniture were worn and tarnished, one of the bedside lamps was broken, the carpet throughout the room was visibly dirty, and the TV was of such poor quality that we couldn’t make out the score on the MLB game we were watching. We only stayed one night and again the staff was great, but I would not repeat the experience for $115.

2/10

Poor

12 Oct 2025

cornelio

Friends_and_family Family

10/10

Exceptional

08 Oct 2025

Laurie Ann

Everything worked and was clean. I'll be happy to stay here again. Staff at check-in was very kind and easy to work with.

Friends_and_family Family

2/10

Poor

03 Oct 2025

louis

so I spent alot of money housing employees here --- we make reservations online and made a mistake in the booking ( small amount ) the hotel would not refund the money---you talk about a poor business decision ---- we will never use them again--

Business

8/10

Excellent

03 Oct 2025

James

This property is near family and convenient dining/shopping. It's a simple hotel, but meets our requirements.

Leisure Partner

8/10

Excellent

25 Sep 2025

James

A convenient place where we have stayed multiple times for visits to the area.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Gina

The inn is obviously aging, but still well maintained and clean. Having both a microwave and refrigerator in the room was great and I enjoyed the pool very much! Would have appreciated towels being available by the pool, and was a little disappointed that there were no lounge chairs. Overall, the hotel met all of my needs and the staff was courteous and helpful. I would stay here again.

Business Self

8/10

Excellent

18 Sep 2025

Dianne

The mattress was very uncomfortable. Otherwise, I have no complaints. The few staff I interacted with were courteous.

Leisure Self

6/10

Pleasant

18 Sep 2025

Julie

The room needed some maintenance as there were ants in the bath tub, light bulb out, remote running out of batteries & found a dead spider in the bed. The location is in the best spot ever centrally located and price was good.

6/10

Pleasant

16 Sep 2025

Russell

The property was just ok. Clean, quiet for the most part but dated. Access to downtown Campbell and the Pruneyard was good. The property itself could use a freshening up for sure.

10/10

Exceptional

07 Sep 2025

Charlie

Nice location on the coast

Leisure Family

6/10

Pleasant

07 Sep 2025

Tiffany

The staff were very courteous. The location is amazing and the outdoors are well maintained. The room was decent but there was a funky smell in our room almost like an old pee smell.

Leisure Family

10/10

Exceptional

06 Sep 2025

Bruce

Well kept property. Ants in the bath room this time however.

Leisure Self

6/10

Pleasant

06 Sep 2025

Larry

The property is in a great location and the staff was fine. The only negative is that it is old and in need of a complete remodel.

Leisure

8/10

Excellent

05 Sep 2025

steven

Just popped in real quick for a concert nearby

8/10

Excellent

30 Aug 2025

Lynda

Breakfast included. Offered goid rates.

Leisure Friends

10/10

Exceptional

19 Aug 2025

Jerry

Wonderful location and good value

Cute place, nice short walk to Prunyard and downtown Campbell, no charge for parking, free continental breakfast, and the trail runs through the parking lot if thats your thing.

Friends_and_family Family

8/10

Excellent

17 Aug 2025

Kevin

I needed a place to sleep and soak in a spa tub. It served its purpose, but the lack of outlets for my computer were a problem.

Business Self

6/10

Pleasant

17 Aug 2025

Angelique

Needs a deep cleaning

Very run down, dirty needs a good deep cleaning, furniture is old and stained. Staff was very friendly.

Friends_and_family Family

4/10

Poor

17 Aug 2025

Ben

Breakfast over at 9:00 what’s that about??

Partner

10/10

Exceptional

11 Aug 2025

Lisa

My stay

Place is always inviting safe and a pool . Good enough

Self

10/10

Exceptional

10 Aug 2025

Donald

Visit with friends

Breakfast is excellent!

Friends_and_family Friends

10/10

Exceptional

08 Aug 2025

Geoff

Staff was friendly and helpful. Breakfast was far better than the regular carbs only options.

8/10

Excellent

05 Aug 2025

Mary

I liked the location

10/10

Exceptional

05 Aug 2025

Lisa

Another Great Stay

Love this place stay here several times a year, pool always working and heated even in cooler months. Close to 20 + places to eat and shopping .

Self

2/10

Poor

28 Jul 2025

David

There was no hot water in the shower. The jacuzzi was broken. Staff had no concern and no ability to do anything about it.

Leisure Family

8/10

Excellent

27 Jul 2025

William

This property is in a nice location, very clean and well maintained. The breakfast was adequate for a hotel breakfast. The room was spacious and best if all the price was half the price of the one across. Check-in and check-out was easy. Would stay again.

Leisure

8/10

Excellent

21 Jul 2025

Cheri

it's an older hotel, in need of renovation, but in an ideal spot in between the prune yard, Campbell shopping and restaurants and old town Campbell. For the money per night, you can't find a better location and the staff is wonderful. Just don't expect modern rooms or amenities as I said it is older and in need of renovation.

Friends_and_family Friends

8/10

Excellent

14 Jul 2025

Angel

It was a good stay for 170 room in the area. If you dont mind hearing loud people/road noise through the front door. You should be good. The room could have some up keep done. But for the price it was good!. The check in/check out clerks were ok. Maybe doing the job to long. The ladies that make the breakfast is where the staff exceeded. They were great. Helpful,quick, polite,kind and seemed to like their jobs.

Partner

6/10

Pleasant

13 Jul 2025

Richard

Adequate room. Coffee amenities incomplete. Pool was very dirty. However, I just needed an economical room in Campbell for a couple nights. This site was adequate for what I needed.

Self

8/10

Excellent

01 Jul 2025

Ray

Nice stay, clean rooms, but need updating. Great location to shopping and food. Overall I would recommend staying.

Business_and_leisure Partner

10/10

Exceptional

30 Jun 2025

Geraldine

Pool was awesome. Breakfast was outstanding every morning. Staff were friendly & helpful

Leisure

4/10

Poor

29 Jun 2025

Verified traveler

Ugh, never again

This is a very worn out hotel. We just needed a bed for a few hours so I tolerated it but I wouldn't go again. It's grungy.

6/10

Pleasant

29 Jun 2025

Linda

No maid service.

Leisure Family

10/10

Exceptional

27 Jun 2025

Gina

Everything was just what I needed it to be for a quick overnight stay between my gigs. Staff was very polite and helpful. The grounds were very nice and the room and bathroom was very clean.
The only thing I wish was better was that there wasn’t a clock in the room or a place near the bedside to charge my phone. Need a couple more convenient electrical outlets for charging during the night.
Thanks so much!

Business Self

8/10

Excellent

27 Jun 2025

Verified traveler

Nice cozy older hotel, worth the cost.

After reading multiple negative reviews I was afraid of what I would find at Campbell Inn. I was pleasantly surprised with the landscaped property and safe surroundings. The hotel is dated, but we found it clean and comfortable. Staff were friendly. The breakfast was ample. The main downside for us was the hot tub was out of service and the pool surface appeared dirty. If you are looking for a lower priced option in the San Jose area I wouldn't hesitate to try the Campbell Inn.

Partner

4/10

Poor

25 Jun 2025

Mary

Convenient. Sinks drained very slow , nothing plugged in so refrigerator warm TV was in Spanish would be ok if we spoke Spanish. Its a lot of money for convenience!

Leisure Family

10/10

Exceptional

23 Jun 2025

Katherine

Enjoyed our stay

Leisure Family_with_children

6/10

Pleasant

23 Jun 2025

Gerald

Clean decent room - clean property - friendly staff

Would have appreciated USB connections / outlets in room

Leisure Partner

8/10

Excellent

23 Jun 2025

Alonzo

The hotel was as described.

Partner

4/10

Poor

23 Jun 2025

Jackson Karl

Not clean, needs update, hot tub not hot.

Leisure

2/10

Poor

22 Jun 2025

Curt

Need to update your furnishing and properly clean, my room was filthy and had a musty awful smell. This place is a dump, also the “free breakfast” was just powdered eggs, toast and cereal, no meat or anything else, very disappointing.

Leisure Self

6/10

Pleasant

20 Jun 2025

Katherine

Worn at the edges -- cobwebs outside and chips on furnishing in room. Handheld shower did not work in accessible bath. My biggest complaint: 9am staff banging on the doorl to 'remind me' that checkout was 11am -- and then 10:27am call to room phone to remind me again. COME ON. That is ridiculous.

Leisure Self

8/10

Excellent

16 Jun 2025

Verified traveler

Old but very clean and nice. Very convenient to hospital for our stay

Friends_and_family Family

8/10

Excellent

16 Jun 2025

Cheri

Very clean & neat Older Hotel. Staff was EXCELLENT. No complaints. The building is well kept, the continental breakfast was good & appreciated. The LOCATION IS EXCELLENT. Within walking distance to both Pruneyard shopping & resterants as well as Old Town Campbell.

Friends_and_family Friends

6/10

Pleasant

14 Jun 2025

Danilo

PROS: Great location for walking to restaurants, bars, movies, exercise trail, etc. Staff is friendly.

CONS: Hotel is old and outdated. Room smelled old and moldy. TV is small and the Wi-Fi is horrible.

Business Self

4/10

Poor

13 Jun 2025

Wei Xin

Dingy

Only recommend if you need to be somewhere near by and you don't want to take Uber

4/10

Poor

09 Jun 2025

Martha

This is an old rundown hotel. Staff very unfriendly. Breakfast is a joke. The first day we were there all of the hot dishes were cold and they ran out of coffee. There is no fruit. There isn't even cable tv. Wow you get the choice of watching old reruns of The Rifleman or Murder She wrote! I do not recommend this to anyone and I will never stay there again. No one on duty who can make a decision. Manager never there.

Leisure Family

2/10

Poor

04 Jun 2025

Samuel

was told all rooms had same toilet height as im handicap just to sell me the room as i said i wax cancelling my reservation got to ghe room and it was a short toilet i could not get up and down had a complete miserable night

Leisure

4/10

Poor

03 Jun 2025

rich

Not good- needs a deep cleaning

It didn’t feel clean, floors need to be professionally carpet cleaned. Beds felt unclean as well. Just wish I spend a couple hundred more for a better elsewhere. Live and learn

Self

4/10

Poor

31 May 2025

Kendra

The lobby smelled, the carpet in the room was poor quality, the pillow stuffing was coming out and there were several handles off the dresser. Not a great place to stay. Really great neighborhood!

Self

10/10

Exceptional

28 May 2025

Babette

Very easy check-in and the staff was very accommodating about room placement and we were able to stay on the first floor near the pool. Perfect for a stay with grandkids!

Leisure Family_with_children