Name: Carlyle Hotel
Address: 1300 Camden Ave, Campbell, 95008, US

10/10

Exceptional

26 Jul 2026

Patrick

The stay dates are off by a day, I checked in on Saturday the 25th, left on Sunday the 26th. I asked if my checkout time could be extended by 30 minutes or an hour and was told that it was no problem. Today, I found out that I was charged 28.00 for checking out at 12 noon rather than 11 am. Was not told at my initial request that it was 28.00. Very disappointing.

4/10

Poor

25 Jul 2026

Stephanie

The beds and pillows were uncomfortable. I was there for 2 days and woke up with back pain every morning. The carpets were absolutely filthy. My 2 year old was crawling around for just a few minutes and her feet, knees, and hands were black. It looks clean on the surface, but you could tell that there hasn't ever been a deep clean in the rooms. We had people staying in a room directly above us that sounded like they were parcoring off the walls all night long. It took us complaining to the staff 3 times before they quited down. One of the days, we had just parked in the garage and a crazy woman started yelling at us from her vehicle. I will never stay here again, it was an awful experience.

10/10

Exceptional

24 Jul 2026

Betsey

This was my 2nd stay at the Carlyle Hotel. Everything was perfect/superb.

10/10

Exceptional

20 Jul 2026

Tonya

Very nice and cute hotel.

Family

4/10

Poor

14 Jul 2026

Ana

Parking is convenient and covered garage, Disappointed as I was charged for early checkin $30 and I have never been charged for this and have been accommodated with an early check in for several of my stays and never charged this before.

Family

10/10

Exceptional

14 Jul 2026

ROSA

Limpio el lugar y los empleados ambles

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Monica

Nice place.

Self

8/10

Excellent

09 Jul 2026

Russ

The site said there are hot waffles, and they don't have ANYTHING for breakfast except a view out the coffee bar of Jack in the Box! The Expedia site should be corrected ASAP.
I was counting on the waffle breakfast to save my workers time and keep them happy.....

Business

8/10

Excellent

09 Jul 2026

Lizbette hi

Good stay overall, but my issue was that the staff and housekeeper were knocking too early in the morning. I know what time check-out is, and I didn't request a reminder. Respect guests' sleep time.

8/10

Excellent

04 Jul 2026

Andrei

Great value for the price. Rooms are huge. On-site parking which is convenient.

Self

10/10

Exceptional

01 Jul 2026

Gretchen

This hotel is an older building but was very clean and staff was accommodating and pleasant.
The only negative was that there was no continental breakfast only coffee.
If I was back in the area I would book this place again.

Family_with_children

10/10

Exceptional

30 Jun 2026

Shirley

Great staff, great hospitality, great room.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Renee

This was a very nice hotel for our stay. The room was clean. Housekeeping as great. The AC unit worked well. Appreciated the small fridge. The bars in the bathroom were helpful for me. I felt more safe than in your average bathroom. We were able to park our EV hybrid in the underground parking. We had our own charging cord. That was very helpful as we did a lot of driving in town and back home to southern California.
The staff member who checked us in was pleasant and friendly. But the gentleman who handled the evenings rubbed us the wrong way on a couple of occasions. The first night, the sink had issues. The cold water, was very hot, like hotter than the hot. Then it trickled down to a very weak stream. We understood that someone would fix it in the morning. We were reassured we would be compensated for that first night's stay. The next day, the water was back to \"normal\". But by night, the cold would get very hot again.
Later, I had to go to the front desk to ask for another blanket. He seemed a little bothered that he had to come out to help me. But he eventually gave me another blanket. When I asked for the QR code for the housekeeping staff, he checked around a bit then just told me to leave cash. Ok... When we checked out we asked about the compensation and he told us he couldn't do anything because we booked through Expedia. He never took the initiative to inform us. It's unfortunate that our interactions with him tainted our experience at the Carlyle.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Jacob

Right off freeway close to Downtown

Partner

8/10

Excellent

20 Jun 2026

Lindeh

Staff was very kind. They upgraded our room because the one we booked was unavailable.

Partner

6/10

Pleasant

18 Jun 2026

Terri

I booked this stay 2 months ahead and did not read the fine print that I needed to cancel earlier than typical for Hotels.com. I tried- really hard - but nope.
OK. My mistake.
We checked in, took a rest and moved on without sleeping our first PAID night.
We came back late the next night of our booked & paid stay to find:
Our room had been sold to someone else.
Poor guy.
11:30PM with us trying to get into OUR room - also HIS room. He was gracious.
Desk guy got us a different room but I felt both angry & embarrassed.
“3rd Party Booking” meant we could not, allegedly, be compensated.

Friends_and_family Family

6/10

Pleasant

16 Jun 2026

Katie

Air conditioning was iffy. Room got very hot in the middle of the night. Was a constant on/off. No ceiling fan in the room.

Towels and bed made each day. Had leftover hair was left on the bathroom counter during checkin.
Bathroom was stocked with soap and toiletries which was nice. During my stay they were cleaning the carpets which was nice.

Wish they offered bottled water/ice machine signage lacked.

Self

10/10

Exceptional

14 Jun 2026

Jeff

Friendly staff and clean rooms. Overall great value.

Self

10/10

Exceptional

13 Jun 2026

Joel

Convenient

Partner

8/10

Excellent

12 Jun 2026

DeAnn

Very nice hotel and convenient location to many sights, stores, and restaurants. Super clean and extra comfy bed! Will definitely stay here again!

Friends_and_family Family

6/10

Pleasant

12 Jun 2026

Daniel

Staff was excellent hotel needs some upgrades

10/10

Exceptional

11 Jun 2026

Sharon

The property was extremely clean; the room very clean and comfortable. Parking under the hotel was easy and the location close to freeways was excellent. The staff member at the front desk was very pleasant and gave us our room keys (literally keys) but gave us little to no information about hotel amenities.if there were any. We were visiting some family in Los Gatos and would definitely stay at the Carlyle when visiting again.

Friends

10/10

Exceptional

11 Jun 2026

Gina

My room was spotless, the parking was perfect and the AC was wonderful during our heatwave.
I am always treated very well by the manager and staff at Carlyle!

It’s definitely my go-to for my business travel.

Thank you!

Self

6/10

Pleasant

08 Jun 2026

Pamila

The hotel was very clean, but it smells of Raid roach spray and very strong.

Family

10/10

Exceptional

08 Jun 2026

Ana

This is always my first choice when visiting the area. Very accommodating when I have arrived early before check in. My only complaint would be the water pressure in the shower.

Self

8/10

Excellent

08 Jun 2026

Karthikram

Good location, convenient.

10/10

Exceptional

07 Jun 2026

Rita

We absolutely love this hotel. We've stayed here twice and have had a pleasant experience both times. The hotel is clean and conveniently located next to stores, Starbucks, food spots. Parking is self parking, with security cameras. The staff is so friendly and welcoming. You can tell they appreciate their guests.

Family_with_children

10/10

Exceptional

04 Jun 2026

reno

Great place to stay, only problem was autolights coming on in middle of night

10/10

Exceptional

31 May 2026

Corry

Parking garare with elevator

Family_with_children

10/10

Exceptional

30 May 2026

Tera

A comfortable stay, good parking, conveniently located

Friends_and_family Family

6/10

Pleasant

29 May 2026

Clement

Hot water back flow into the cold water pipe in the wash basin in room 238. Bathroom vent fan noisy. Camden Avenue traffic noisy. WIFI router creates EMF.

Self

8/10

Excellent

27 May 2026

Linda

Clean room staff is friendly

Partner

10/10

Exceptional

26 May 2026

David

Reservation process, confirmations, check-in all went smoothly. Jay most helpful, pleasant & professional during our stay & room very quiet. Parking just fine, room temp adjustment quite easy. AM Coffee bar most adequate. A Starbucks exists just 1/2 block away if greater sustenance required.

Family

8/10

Excellent

25 May 2026

Lauren

Great spot if you need something easy and simple. Kind of wish I splurged a little more and stayed in downtown Los Gatos though, not much in the area at all.

Large, nice rooms though!

Partner

10/10

Exceptional

22 May 2026

Ian

I just needed a place to stay for on̈e night as part of a longer trip. This was conveniently located for me. The room and bath were spacious and clean, and the af recognized me rm previous stays.

10/10

Exceptional

22 May 2026

Amber

Staff is always nice and welcoming. One of my go to places when I need a last minute stay. They are always accommodating and able to get me a room. Parking is easy and your surrounded by plenty of options to eat. Located right off the freeway as well.

Self

2/10

Poor

18 May 2026

Francesca

Very run down place -

Family

10/10

Exceptional

16 May 2026

Marco

Pretty good, no complaints

10/10

Exceptional

13 May 2026

Francisco A

Great customer service and very clean

Family_with_children

10/10

Exceptional

13 May 2026

Tera

Very comfortable stay. Room was spacious, clean and comfortable beds. I would definitely return.

Friends_and_family Family

6/10

Pleasant

12 May 2026

Norm

The property was fine. Does not have amenities which was no problem as we knew this. The hotel, Expedia and

Partner

8/10

Excellent

01 May 2026

Musa

Free parking is a big plus. Nice staff. Clean room. Great tv. Bed and pillows weren’t too comfortable. Bathroom was really nice

Partner

10/10

Exceptional

30 Apr 2026

Kevin

Conveniently location staff was great no problems. I would stay here again.

Partner

10/10

Exceptional

30 Apr 2026

Kevin

Hey, the only thing negative I would have to say is like the underground parking seems to be a lot of overnight stairs there. I’m not sure if they were homeless but they were polite anyways but they kind of have that clearing feeling. I don’t know if you understand that but other than that like hate the place is cool. It’s clean. The staff is friendly and helpful. I lost my keys. One time they accommodated me but nothing to complain about about the staff conveniently located right there at the freeway man, you can’t can’t lose and it’s not loud. It’s quieter so it was a win. I would go there again.

Partner

8/10

Excellent

29 Apr 2026

Jared

Everything was good acoustics a lil off but pretty good

10/10

Exceptional

28 Apr 2026

Kathleen

The hotel is a nice place to stay. The staff are friendly always available. The rooms are clean and have an old world charm that you don’t see anymore. The hotel is very well taken care of and it is one of my favorite places to stay now.

Self

8/10

Excellent

28 Apr 2026

Nicholas

Very friendly service staff, clean room, no extra charge for parking. But parking garage exit is on very busy road, difficult at times to get out.

6/10

Pleasant

22 Apr 2026

Sheila

I needed a clean room for one night, it worked. Check in was quick. The hotel is very dated, not a problem, but \"patch work\" on repairs shows. Also, a strong odor, possibly cleaning product.

Self

10/10

Exceptional

14 Apr 2026

Ryan

Everything is good as usual. It’s one of my favorite hotels.

10/10

Exceptional

13 Apr 2026

greg

Parking was easy underneath the hotel. AC works well.

Friends_and_family Family

8/10

Excellent

11 Apr 2026

SUSAN

needs some remodeling

Self

10/10

Exceptional

10 Apr 2026

CARLA

It is an older hotel, but very clean. The staff was very welcoming.

Self

10/10

Exceptional

10 Apr 2026

john

Yes

10/10

Exceptional

09 Apr 2026

Bruce

Parking was excellent -- under the building, so access to the lobby was very easy. Staff was very friendly, check-in and check-out very easy. The room was simple but very modern and clean. And quiet! So I got a good night's sleep.

Self

8/10

Excellent

07 Apr 2026

Kenneth

Older, but clean, quiet, I would, will, come back when I need to be in the area. On my list of Good stays.

Family

10/10

Exceptional

04 Apr 2026

Michael

Nice, clean, classical hotel that has been nicely renovated but has kept that old-style character.

Partner

6/10

Pleasant

03 Apr 2026

George

Room had a weird smell. We opened the sliding door to air out the room, but we had to close the door because someone was smoking weed. I had to cover the chair because it looked very dirty. Staff was just ok. No smile. He wasn’t rude or anything. Bathroom was big and clean. Bed sheets felt and smell clean. Bring your own pillows.. the pillows flatten out in no time! Parking was under the hotel but no gate to keep out the non guest of the hotel. I didn’t feel safe in the garage. Lots of people walking by the hotel.. no gate for the garage. Anybody can walk in to the garage. I read the reviews and that why we chose thus hotel.. reminds me of motel 6. I no longer stay at motel 6 hotel.

Partner

4/10

Poor

03 Apr 2026

Steven

Pros: bed was comfortable & rooms were quiet.

Cons:
To start off, I called in advance to make sure our two rooms would be near eachother as I help my parents. When we got there, the rooms were on separate floors & opposite sides of the hotel. Guy at the front desk did quickly fix it after walking in both of the rooms so not sure why. Few things we noticed off the bat, the outlets were painted over. The rooms had an old/odd smell to it. Tried to keep the sliding door open to get fresh air in, but neighbors behind hotel were smoking weed so that didnt help.
There were screw holes in wall. Bathtub had patches all over it to cover up holes, Im guessing. The wall paper peeling off in several locations. The fan in bathroom is so loud that my mother who is hard of hearing said it was loud for her. Pillows deflated instantly when you lay on them & one had what looked like a bed bug cover. Carpets, which I think are original to the building, were coming up around the edges & looked like they've never been more than vacuumed. I wouldnt want my child playing/crawling on it. Our room had a jetted jub which some were broken so not sure if that even worked. Id recommend bringing your own toiletries with you as the shampoo/conditioner/body wash are very harsh & drying. Lastly, there was a tipping sign to electronically leave the cleaner a tip. Which we found to be very tacky. Pictures make the rooms look better than they are. Its an old hotel & you can tell.

Family

8/10

Excellent

01 Apr 2026

Randy

Very clean and quiet hotel

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Eyerus

WoW, it was so specious and clean.

Family_with_children

8/10

Excellent

28 Mar 2026

Jayson

For a quick trip. The hotel was very clean. Secured garage. No pool or jacuzzi. Close to a few places to eat. Quiet. Great price. 👍

Business

8/10

Excellent

27 Mar 2026

Alan

Parking is free in the basement!
A negative (not their fault) is the traffic light just outside the hotel. Many drivers accelerate quickly when the light turns green making a loud roar.

Partner

10/10

Exceptional

27 Mar 2026

Ryan D

Everything was great. I like the location and the antique interior. The hotel room was extremely quiet despite being near main streets and freeways.

10/10

Exceptional

22 Mar 2026

Michael C.

Very convenient- welcoming staff - good price!

Self

10/10

Exceptional

20 Mar 2026

Bill

A continental breakfast would be Great !!!!!!!!!!!!!!

Self

10/10

Exceptional

18 Mar 2026

Kim L

The hotel was charming and very welcoming. The staff were so friendly and everyone greeted you with smiles and offers of assistance. I really appreciated the underground parking which was included in the room rate and the spaces were nice and large. The room was clean and they provide a Keurig coffee maker and pods. I would definitely recommend this hotel!

Friends

10/10

Exceptional

15 Mar 2026

Heidi

Staff were super kind and everything was clean. I would highly recommend this place to others.

Self

10/10

Exceptional

15 Mar 2026

Anne

Hotel was clean & quiet. ALL Staff was Awesome… Will be back for sure !!!!
Thank you

Self

10/10

Exceptional

14 Mar 2026

Esther

The bathroom was very clean, bed is comfortable. The front desk staff is kind and accommodating. The hotel is decorated in an old European style, but the furniture in my room was not worn. Very good for the price and centrally located.

Self

10/10

Exceptional

08 Mar 2026

David

WE arrived to a warm friendly staff, room neat, clean, quiet and well laid out. Close to a Starbucks for snacks and beverages. Hotel has excellent access to freeway, amenities as needed and priced reasonably. HVAC worked great.

Partner

8/10

Excellent

07 Mar 2026

kellie

Good for one night

Partner

8/10

Excellent

03 Mar 2026

Erica

Clean room

8/10

Excellent

03 Mar 2026

Junki

As long as you are just there to stay, it's fine. You don't expect any professional service we receive at the hotel. You carry your luggages by yourself. No water kettle in the room. So, you can't make tea.

Self

6/10

Pleasant

02 Mar 2026

Brad

Room was at 75 degrees when entering at 9pm. An alarm clock was not provided. The only ice machine wa located at the far end of the building and was on the first floor only. The room did not have an adequate supply of electrical outlets and all were located in very inconvenient places.

Self

10/10

Exceptional

24 Feb 2026

Keith

Room staff and location we’re great to have access to the nearby hospital

Self

8/10

Excellent

20 Feb 2026

Craig

Staff was accommodating.

10/10

Exceptional

17 Feb 2026

Jose

Good

Friends_and_family Family

8/10

Excellent

15 Feb 2026

Neli

This is an Old World style of hotel. Plush. Deep colors. Marble (probably synthetic). Large rooms with actual closets, wooden doors, elegant bathrooms, an inviting lobby with classy carpets, as are the carpets in the room. Drapes are total blackout drapes. LIghts come on automatically when you enter the hall or bathroom. While this isn't an actual old building, it fakes it well down to the embossed wallpaper. No wall hangings. Nice. Comfortable bed with substantial sheets. Very clean. Furnishings of wood. I prefer some wear to sanitized furniture and these were a bit worn. Quiet, in spite of the highway being right there. I'd stay here again.

Leisure Self

10/10

Exceptional

15 Feb 2026

Kailee

Clean, great service.

Business

10/10

Exceptional

14 Feb 2026

Richard

Kind and attentive staff, clean rooms and convenient location.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Guillermo

Amazing staff, room was clean and comfortable.

Business

4/10

Poor

12 Feb 2026

Joe

The fire alarm went off 4 times in the middle of the night

Business Self

10/10

Exceptional

12 Feb 2026

TIMOTHY

Stayed 4 nights to attend the SuperBowl. Although the rooms are a little dated I found the beds to be comfortable, the bathroom to be very clean with great hot water pressure. There’s a mini fridge and microwave along with a Keurig machine in the unit and another in the lobby. Plenty of cups and Kcup pods to use. The front desk people were extremely friendly and helpful.

There are several fast food options within walking distance and a small mini mall less than a 15 minute walk away with some awesome breakfast places, drug store, and Supermarket. Package store was a 10 minute walk.

There’s an awesome mall area 2.2 miles away with high end shopping and awesome restaurants. The Uber ride was approximately $8.00.

If staying in the Santa Clara / San Jose area again I would definitely stay here.

Leisure Friends

10/10

Exceptional

12 Feb 2026

TIMOTHY

Stayed at this hotel 4 nights for the Superbowl. Only about 12 miles from stadium. The place is a little dated but I would definitely stay here again. The room was clean, bed was comfortable, and Bathroom was very clean with awesome Hot water pressure.

Front desk people were terrific and accommodating. There are several places to eat within a 15 minute walk and also a grocery store and CVS. No need for a rental car because there are plenty of Uber and Lyft drivers around.

Leisure Friends

10/10

Exceptional

10 Feb 2026

Safet

The several times I have stayed here the rooms are clean and very comfortable bed, the decor is older but nice.

Leisure Self

8/10

Excellent

09 Feb 2026

Cameron

Decent sized room, accomodating staff. A few cosmetic blemishes, but, not at all dirty.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Jonathan

Very friendly, very helpful!

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Russell

Wonderful experience, they even made the bed with my kids blanket they brought.

Leisure Family

10/10

Exceptional

02 Feb 2026

Gina

The staff at Carlyle Hotel is amazing. The manager is super accommodating and the rooms are always very clean.
Carlyle is definitely my go to place in Campbell.
Thank you!

Business Self

10/10

Exceptional

02 Feb 2026

Shirley

Jay is most courteous, welcoming <;professional. The room is big & very comfortable. It is quiet. We are able to sleep ver6bwell.

Business Partner

10/10

Exceptional

29 Jan 2026

David

clean room .the whole facility was very tidy and well kept the staff members that I encountered were very courteous.This has been my experience on all of my previous stays at the Carlyle.

Business_and_leisure Friends

4/10

Poor

23 Jan 2026

Dennis

Place reeked of perfume air freshener. Room had no water pressure and no cold water. It is located at a crazy n dangerous intersection which makes it difficult to leave. It’s beautifully decorated but the negative outweighs the positive.

Business

10/10

Exceptional

21 Jan 2026

Shirley

So many things! The decor in the reception & room are absolutely lovely. The front desk staff was very nice & welcoming. Thr room was large, very comfortable. Important to us, the room was very quiet.

We enjoyed the visit. Just wished they offered decaf coffee &/or decaf tea. Nonetheless, all was superb.

Business

8/10

Excellent

19 Jan 2026

Bebe

Facilities were well managed and we enjoyed our stay. The room was clean, accommodations were close to freeway.

10/10

Exceptional

12 Jan 2026

Keith

Clean room

Self

6/10

Pleasant

09 Jan 2026

Christy

We stayed two nights. The property was difficult to access and staff was cordial. The room was clean, but facility was nothing special. I thought parking was free, but we were charged for it upon arrival. It was a stormy couple days and the electricity went out for a few hours one evening, which was inconvenient because we had a toddler. We probably won’t stay here again.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Debbie

Clean room, close to fast food, gas and sit down restaurant! Friendly and easy in and out

Friends_and_family Family

8/10

Excellent

03 Jan 2026

Isabelle

Netflix kept pausing by itself.

10/10

Exceptional

01 Jan 2026

Adrienne

The staff here is so great / I came in late because of road closures and they refunded my first night. It’s quaint, it’s clean and the price is great. It’s nice to see real wood, real marble in the rooms. See you next year!!! We stay here every Christmas.

Friends_and_family Family

2/10

Poor

28 Dec 2025

balwinder

Services are not good 😐

Business_and_leisure Family_with_children