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Hacienda San Jose Silicon Valley

San Jose - Silicon Valley - CA · United States

399 Silicon Valley BlvdView location

7.8/10Very good1,410 Reviews
Cleanliness7.8/107.8
Service8.0/108.0
Comfort8.2/108.2
Condition7.2/107.2
Amenities7.2/107.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hacienda San Jose Silicon Valley

San Jose Silicon Valley is a popular choice amongst travelers in San Jose (CA), whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers.

Take advantage of the hotel's 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, Wi-Fi in public areas.

All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, heating, desk.

Enjoy the hotel's recreational facilities, including hot tub, fitness center, golf course (within 3 km), outdoor pool, karaoke, before retiring to your room for a well-deserved rest. San Jose Silicon Valley is an excellent choice from which to explore San Jose (CA) or to simply relax and rejuvenate.

Read more about this hotelShow less

Located in San Jose (South San Jose), La Hacienda San Jose Silicon Valley is within a 15-minute drive of CSU San Jose State University and San Jose Center for the Performing Arts.

This hotel is 10.8 mi (17.4 km) from San Jose McEnery Convention Center and 11.5 mi (18.5 km) from SAP Center at San Jose. Make yourself at home in one of the 207 guestrooms featuring minibars and flat-screen televisions. Your memory foam bed comes with down comforters and premium bedding.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in San Jose?

This hotel has 5996 square feet (557 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 11:00 AM

Hotel policies

Professional property host/manager Masks are compulsory at the property for guests without full COVID-19 vaccination Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 200.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May 01 to October 31.
    • Pool access available from 6:00 AM to 10:00 PM.
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
    • Masks are required at the property for guests without COVID-19 vaccination
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Crib (infant bed) fee: USD 25.0 per stay
    • Rollaway bed fee: USD 35.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

    Spanish

Nearby attractions

Silicon Valley 0.1 km / 0.1 mi
San Jose Behavioral Health 0.3 km / 0.2 mi
Santa Ynez Canyon 2.1 km / 1.3 mi
Kaiser Permanente San Jose Family Medicine Residency 4.6 km / 2.9 mi
Kaiser Permanente San Jose Hospital 4.6 km / 2.9 mi
Kaiser Permanente Emergency Care San Jose 4.7 km / 2.9 mi
Kaiser Hospital 4.8 km / 3 mi
Hayes Mansion 5.9 km / 3.7 mi
Coyote Creek Parkway Path 6.5 km / 4 mi
Martial Cottle Park 7.9 km / 4.9 mi
Almaden Plaza 11.3 km / 7 mi
Coyote Creek Golf Club 11.5 km / 7.2 mi
Raging Waters 12.9 km / 8 mi
Santa Clara County Fairgrounds 13.4 km / 8.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 209
  • Number of floors (main building): 3
  • Twin rooms: 107
  • Double rooms: 61
  • Suites: 23
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Show 28 more facilities & services
  • Transfer service
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Launderette
  • 24-hour securityExtra charge
  • Fireplace
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Shop
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible-Queen Size BedDouble or Twin • Accessible-Queen Size BedDBT.H6-QN

    Photos are not available for this room type.

    Hacienda San Jose Silicon Valley

    Double or Twin Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hacienda San Jose Silicon Valley

7.8
Very good
1,410 Reviews
Cleanliness
7.8 /10
Service
8.0 /10
Comfort
8.2 /10
Condition
7.2 /10
Amenities
7.2 /10
100 reviews shown
6/10
Pleasant
14 Jul 2026
John
The bed was very lumpy and not comfortable at all
Partner
10/10
Exceptional
12 Jul 2026
Sapphire Elise
Staff were friendly and helpful, room was clean. Hotel is far away from places like the Airport and SAP Centre but the VTA isn't far away!!
Self
6/10
Pleasant
11 Jul 2026
Baltazar
\"I wanted to provide some brief feedback regarding my checkout experience. During the deposit payment, receptionist seemed a bit unfamiliar with the payment process when my card was declined on the tap terminal. For this specific type of transaction, the card simply needed to be inserted so I could enter my PIN. It might be helpful to provide a quick refresher on card terminal procedures to ensure smoother transactions for future guests.\" However, the facility looks clean enough despite its age.
Partner
8/10
Excellent
11 Jul 2026
David
Very clean, large room. Nice staff.
Partner
6/10
Pleasant
11 Jul 2026
Tania
lots of parking... very old building with that moist smell. In the middle of \"remodeling\" or better said Mickey Mouse touch ups.. if you are looking to party in a nicer place than motel 6 it's great. otherwise go to the residence inn down the street. hopefully you get a snag on Expedia.

Construction workers wouldn't mind this hotel.
Family_with_children
10/10
Exceptional
10 Jul 2026
James
Place is clean large rooms, daily maid service if you use the door hangar, swimming pool was maintained and quiet.
Family
8/10
Excellent
08 Jul 2026
Linda
The keys are a pain! Don’t place them anywhere near you phone 😵‍💫
Partner
8/10
Excellent
08 Jul 2026
Morgan
I didn't actually stay in the room, my daughter did. She said it was comfortable, but that she wished there was breakfast.
Self
10/10
Exceptional
08 Jul 2026
Julie
Very comfortable and clean. The whole staff were knowledgeable about the hotel and it's many amenities and always had a great smile and made me feel welcome, safe and appreciated my business always treated me with kindness and respect. From the employees who kept up the appearances of the hotel to the employees who greeted me as I arrived all the way until I was in mm y way were completely dedicated and amazing. Made the hotel a great experience
Thank you Traveler
JULIE BERNAL.
Pet
2/10
Poor
05 Jul 2026
Dharmeshkumar
Rooms were smelling, upon request got another room where washbasin not draining water, again moved to another room where found pillow with dark spots. Overall the stay was not pleasant, we could not stayed for the original booked stay, we had to let go and cut down out stay and vacation. I do not recommend based on the experience I had. I hope they take care and improve future guests experience.
Friends_and_family Family
4/10
Poor
01 Jul 2026
Elizabeth
Floral scenery outside property was nice. Inside was outdated... shady characters add guests.. felt abandoned.. not busy. Staff were too nonchalant and the walls were thin. Sure if you're out most of the day like we were, it was fine. But nothing I'd want ti hang out in all day. Gym looked so so and outdoor pool were there.. didn't use either.. preferred ti drive to the beaches
Partner
10/10
Exceptional
30 Jun 2026
Mario
Vacant restaurant walking distance from the hotel
Family_with_children
2/10
Poor
30 Jun 2026
Kenneth
Rude front desk with an unwelcome demeanor. Compiled with a dirty bathroom (hair on the shower wall, stains on the floor leading to a dirty towel on the floor covering some kind of human mess like vomit), made the stay here most likely my last.
Self
6/10
Pleasant
28 Jun 2026
Saul
Initial room had bad odor.
Family
6/10
Pleasant
26 Jun 2026
Juliana
Our room was not clean. The floor in the restroom was dirty. The sheets on the felt like there Little Rock’s all over the sheets. The sheets looked so dingy. Places to eat were not near by. I won’t be staying again.
10/10
Exceptional
21 Jun 2026
walter
todo esta bien muy buen servicio
Family_with_children
8/10
Excellent
21 Jun 2026
Mario
Terrible internet WiFi, couldn’t get any work done since WiFi kept going out and not very good cellphone service
Self
6/10
Pleasant
19 Jun 2026
Erika
Okay condition
10/10
Exceptional
18 Jun 2026
Jessica
Very convenient and place was clean
Family
6/10
Pleasant
18 Jun 2026
Saul
Clean room
Family_with_children
2/10
Poor
17 Jun 2026
Omar
Terrible, they charge me for the hotel but not let me stay? And they didn’t give me a refund!! Never again don’t stay in this place!
Partner
8/10
Excellent
16 Jun 2026
Michelle
the receptionist was amazing! So kind. She works morning shifts. Very helpful.
Partner
2/10
Poor
16 Jun 2026
Ana
El joven que Estava en la resección , desde que Yegamos discutiendo con las personas que regaban a registrarse los callaba , muy mal trato y ami por compararle un refresco me callo
Partner
10/10
Exceptional
15 Jun 2026
Pedro Arellanes
Todo bien. Me
Encanta este hotel
Family
6/10
Pleasant
12 Jun 2026
Holly
The place was fine. The fact that across the street is a homeless shelter for a couple hundreds people and they were just coming in and using the pool like a bath is what turned us off.
Ride up on your bike and take a bath (pool) or swim wasn’t what yeh pictures looked like! Asked the front desk if they just let anyone swim in the pool and they said”NO” but the pool is located out back and they have no way of knowing .
The hotel was clean and nice no issues there!
Friends_and_family Family
10/10
Exceptional
12 Jun 2026
Judie
Great staff, older property that for the most part is well kept up. Clean, very quiet
Partner
6/10
Pleasant
10 Jun 2026
Janice
Older hotel - very convenient location. But isolated. Showing signs of wear and tear - especially in our room. Large crack in shower wall. Closet door chipped in multiple places. A bit of a smell in the room.
Partner
6/10
Pleasant
09 Jun 2026
Tiffany
The motion sensor would not turn off and we had to ask the front desk to come and take care of it. He was as helpful as he could be but we ended up having to cover the sensor with a piece of paper from the desk. It was definitely less than ideal.
Partner
10/10
Exceptional
08 Jun 2026
Sandra
The staff were very helpful
Family_with_children
4/10
Poor
06 Jun 2026
Cassondra
Too many plants and bad clientele
10/10
Exceptional
04 Jun 2026
John
Very nice for the cost and convivence for traveling.
Self
8/10
Excellent
04 Jun 2026
MICHAEL
bed really nice
Self
4/10
Poor
04 Jun 2026
Fernando
It's a good option.
Friends
10/10
Exceptional
02 Jun 2026
Christine
Clean room, great and friedly staff pool was nice and parking was great
8/10
Excellent
02 Jun 2026
Eric
The hotel was sufficient for my needs. It was a no frills type of situation with a great staff and a reasonable price.
6/10
Pleasant
01 Jun 2026
Tracy
Great stay, but we left something behind and have been trying to call all day and left a message and email and haven't heard back. Looks like the item might just be rip but we were going to catch them fast.

Property was ok. Sink was a little blocked but still drained well. The bathrooms are a little beat up but fine. Everything worked properly. Good place to stay for cheap.
Pet
6/10
Pleasant
31 May 2026
Dalila
No parking .. 🅿️ only one elector area for the whole building . It need major upgrade
Partner
10/10
Exceptional
31 May 2026
Judie
The staff, especially Star & Jacob were fantastic. So professional, courteous & friendly. Made us feel like family
Partner
4/10
Poor
28 May 2026
Vanessa
I do not like leaving terrible reviews but we had a horrible time. I haven’t had a terrible experience like this since before having kids but now travelling as a family, it was awful. There was a party going on in the hotel so it was really loud the elevators are old. The floor in which we stayed in smelled like weed as if people were just casually smoking up and down the hallway. Our room was very very dated. Make sure you bring your own cords and some of the outlets did not work. The room itself needed alot of work old carpets old cabinets. I’ll say the room was spacious tho and the bathroom was the only place that was remodeled. It was a very busy weekend as there were so many people in and out so I’m sure if I had asked for another room it wouldn’t matter. Overall won’t be staying again. I read ppl have enjoyed their stay here so maybe it was just our luck that day. Also not enough staff to accommodate the influx of customers checking in.
Family_with_children
8/10
Excellent
27 May 2026
Noemy
Iit was clean ands good for the price!
Family_with_children
10/10
Exceptional
27 May 2026
Kristen
Great Price get what you pay for!
Family_with_children
2/10
Poor
25 May 2026
Yeny
There was a loud party when we arrived. They gave us a room above the event.
The room vibrated from the loud music. We called down asked to be moved they said they were fully booked. Went downstairs asked again to be moved. It wasn’t till the front desk guy came to the room and felt the loud noise that we got a moved to another room.

Room was ok the faucet leaked water. Had motion sensor lights and they turned on when we moved while in bed!!
Someone set the fire alarm as a prank around midnight, woke everyone up.

Hotel is near a homeless housing complex and there was a homeless guy singing outside our room.

Would not recommend this place. I would have left after the fire alarm was set off but it was a non refundable booking.

Horrible experience
Partner
4/10
Poor
25 May 2026
Neile
The property itself was outdated. Walking into the hotel the front entrance was dirty. The elevators had liquid spills in both elevators. There was also a strong marijuana smell inside. The carpet floors leading to the rooms looked liked they hadn’t been vacuumed in days.

The room was clean, but needs to be updated. One pro point…The pillows were actually some of the best hotel pillows I’ve slept on.

During the middle of the night before 11:00 pm, the smoke alarm went off for a few minutes. I tried calling the front desk, but the phone was not working properly. Another guest and I walked down to the front desk, where we were “casually” told it was a false alarm. The hotel agent did not offer an apology for our concerns. The next morning, I met a couple in the elevator who said they were told it was a false alarm because of the smoke machine used by a DJ from a party that night. I went to the front desk again and was casually told again that it was merely a false alarm.

This was my first time staying at the La Hacienda. Unfortunately, I will not recommend staying here. Overall, I am giving a 2 star rating.
Self
2/10
Poor
25 May 2026
briseida
keys didn’t work all the time to get in room and the back door of pool . nobody came to clean room after several signs left out that clean serviced needed . never gave extra towels or toilet paper
Family_with_children
10/10
Exceptional
25 May 2026
Rosa
We had Good night stay
Family
10/10
Exceptional
25 May 2026
Jacob
So I had the most wonderful interactions with Robert and Starr. Consummate professionals. I am a VIP platinum member of Expedia and I’ve probably stayed at something like 500 hotels around the world, something like that? Because I am one of the more important mean biologist on the planet.

However, there was somebody at the front desk, and Robert mentioned that he gets about three complaints per week about this guy. I think his name is Shriam, in any case, he was horrible. Robert was super sweet and super kind and loaned me his lighter a couple of times. And this guy attacked me for asking Robert to borrow his letter, even though we had an established connection and relationship and he didn’t mind whatsoever. He also called me a racist. my wife is an Indonesian. A lot of my best friends are from Costa Rica, Japan, Kenya, Tanzania. I’m the least racist person in the world. This guy is just a jerk. And he has a serious attitude problem. And he needs to be fired. In fact if he’s not. You can expect a very very serious lawsuit. And even on biologist. I started a company in 2013 that’s not worth $120 million. So I can bring the fire.
Partner
6/10
Pleasant
25 May 2026
Carmen
The ac was not the best. I set the ac to the lowest temperature and it kicked in the following morning.
Partner
6/10
Pleasant
24 May 2026
Eusevio
It’s is a good place to stay and affordable but the the guy checking in had a big attitude. But other then that it’s was a nice spot. don’t get there late because most of the spots get taken really fast
Partner
2/10
Poor
24 May 2026
Amandeep
Serious Management and Overbooking Issues
This note is to express my deep disappointment regarding my recent reservation. Despite having a confirmed booking, I was informed upon arrival that the hotel was booked and the rooms I had booked were not available, forcing me to find alternate accommodations.
During my brief time at the property, I witnessed severe mismanagement. The front desk was vastly understaffed, leaving a single employee overwhelmed by a long queue without any backup. The parking was full with no space for cars to be parked. Furthermore, I observed other guests experiencing significant issues, including being assigned dirty rooms or rooms that were already occupied.
The current level of organization is unacceptable for a hotel. At the time of writing this note, I am still awaiting a resolution of my canceled booking and a refused refund.
10/10
Exceptional
24 May 2026
Jennifer
Nice, clean room. Hot tub and pool relaxing. Pleasant staff.
Family
10/10
Exceptional
24 May 2026
Edisson
Todo estuvo super 👍
10/10
Exceptional
22 May 2026
Eun Hye
Staffs and house keeping weee great.
8/10
Excellent
22 May 2026
Graham
Friendly staff, good sized room
Business
10/10
Exceptional
21 May 2026
Justin
The staff at La Hacienda was great and our time there was awesome.
Friends_and_family Family
8/10
Excellent
20 May 2026
Xianfeng
The front desk helped us change the room, which is very helpful.
Partner
10/10
Exceptional
20 May 2026
Evan
The staff was great and accommodating, enjoy my stays here whenever I am here.
Self
10/10
Exceptional
19 May 2026
Ivan
Easy parking and safe friendly stuff
Self
10/10
Exceptional
18 May 2026
Erwing
Muy buena la estancia lo recomiendo
Family_with_children
10/10
Exceptional
17 May 2026
Bonny
Staff is always so friendly!
Partner
6/10
Pleasant
17 May 2026
Laura
Wifi connection was poor.
Self
2/10
Poor
12 May 2026
Julian
Never got my deposit back it’s been 4 days 200$
Partner
10/10
Exceptional
12 May 2026
Jacob
Nice and comfortable for the price
10/10
Exceptional
11 May 2026
Johanna
Excelente servicio felicitaciones 😁
Partner
6/10
Pleasant
10 May 2026
anthony
Dirty, stinky, not well maintained, but nice enough for <$100. If you pay more, you might be disappointed.
10/10
Exceptional
10 May 2026
Marisol
very clean
Partner
6/10
Pleasant
08 May 2026
Bike
Stayed one night had business in the area.
Check in was quick and staff very helpful.
Room was clean but quite dated. The hotel rooms could do with some major renovation/modernization.
Checked out very early so cannot comment on breakfast.
Self
6/10
Pleasant
07 May 2026
Jeremy
They were chill
8/10
Excellent
06 May 2026
Kevin
Nice
10/10
Exceptional
05 May 2026
wim
Staff very accommodating and friendly. No one around. Quiet.
Partner
4/10
Poor
04 May 2026
David
Property is old and outdated relative to other accommodations. It is a depressing place and its easy to see why not very many guests were there. \"What amenities? nearby restaurants are out of business. Staff is friendly and helpful. Decor in the building is dismal and long past due for a rehab. It's clean, but the dark wood cabinets in the room are depressing. Bathrooms are ready for updating as well but the plumbing works.
Family
8/10
Excellent
02 May 2026
Lyle
Friendly staff clean rooms freeway access
Self
6/10
Pleasant
30 Apr 2026
Terence
It was a great location for what I needed and reasonably priced.
Self
6/10
Pleasant
18 Apr 2026
Tami
The room was clean, however, severely outdated.
6/10
Pleasant
17 Apr 2026
Israel
No parking whatsoever. Only one way in and none way out . Old dated rooms. Need an upgrade .
Partner
10/10
Exceptional
16 Apr 2026
Nicolette
Parking was great!
Family_with_children
10/10
Exceptional
14 Apr 2026
Desneiges
Perfect place to stay for sports tournaments
Family_with_children
10/10
Exceptional
12 Apr 2026
Marlayna
Nice place
4/10
Poor
12 Apr 2026
ROBIN
My biggest complaint was the inconvenience of the place.

In my room, the adjustable height chair instantly sunk down and would not stay up so I could not work comfortably on my laptop at the desk (had to use those overstuffed pillows to make up the height).

Can you imagine a hotel in silicon valley that has NO USB chargers in the room? Fortunately, I was able to charge my phone and watch one at a time from my laptop.

The hotel sits next to a vacant restaurant and is isolated, so no restaurants or shops nearby, although I found great Mexican food not too far away (Luna).
Self
10/10
Exceptional
02 Apr 2026
Relda
The parking was easy to get to the staff was very sweet
Partner
10/10
Exceptional
02 Apr 2026
Zachary
Staff was amazing. Location was conveniently accessible off of the freeway. And down the road had a lot of eateries.
Partner
4/10
Poor
02 Apr 2026
Joseph
Door lock did not work and found a used toothbrush when arriving to room. Additionally one Staff did not have bottle opener
Self
10/10
Exceptional
25 Mar 2026
Tracy
Best value for your $$. It is very clean and neat. Well fit for business or pleasure trip.
Partner
4/10
Poor
25 Mar 2026
Kasandra

Staff was nice, but shower didn’t work!
Self
6/10
Pleasant
23 Mar 2026
Jason
No shops near by
Self
2/10
Poor
19 Mar 2026
renzo
The worst hotel experience ever!! I paid ~$750/night for a room which normally lists for $90/night, marked up for a congress in town. Very unfriendly staff. Room was 1-star level. Brown stains all over the inside of the bathroom door. Gross. I’ve seen bigger soaps in prisons! Staff never left the right number of towels or shampoo. Leaky ceiling on a main hallway with water puddled in a ceramic floor. Staff claiming not to be aware. This hotel should never be offered on Expedia. Despite the scandalous markup on the room, they asked for $50 for early check-in!!
Self
2/10
Poor
19 Mar 2026
Maya
I had a very disappointing experience at Hacienda Hotel in San Jose. The staff were consistently rude and unwelcoming, which made the stay uncomfortable from the start.

The manager, Star, showed a complete lack of customer service. Instead of addressing concerns professionally, she spoke to me in a condescending manner, as if we were beneath her and did not know what I was talking about. That kind of attitude is unacceptable in hospitality.

I would not recommend staying here if you expect basic courtesy and respect.
Self
6/10
Pleasant
05 Mar 2026
Scott
Room smelled of a gas leak.
They changed my room after a bit of talking to.
Self
10/10
Exceptional
26 Feb 2026
Patricia
Clean room for a quick one night stay.
Partner
4/10
Poor
22 Feb 2026
Esmeralda
The room was neglected. No room service for the 4 days/3 nights we spent there. The internet was very bad.The desk chair which was black was so dirty, even I could not sit on it, with stains as old as forever.
Family
10/10
Exceptional
22 Feb 2026
Thomas
The room was nice simple and clean it was a great stay .
Partner
6/10
Pleasant
22 Feb 2026
Rogelio
I’m
8/10
Excellent
19 Feb 2026
Isabel
Good price
8/10
Excellent
18 Feb 2026
Isabel
No amenities, no clock in the room, phones is not working. The only goof is the room is clean.
6/10
Pleasant
15 Feb 2026
Dennis
Room had a stale odor. Lighting not very good. Heat lamp timer broken, possible shower leak. Ice bucket but no ice machine on the floor. It did have a good sized fridge, a microwave and a single cup coffee maker. Basic accommodations, I have stayed in worse.
Leisure Self
10/10
Exceptional
15 Feb 2026
Wendy
Friendly staff
Friends_and_family Family
10/10
Exceptional
15 Feb 2026
Vanessa
Good
6/10
Pleasant
14 Feb 2026
Tuan
Good.
10/10
Exceptional
12 Feb 2026
Aaron
Perfect
Self
2/10
Poor
10 Feb 2026
Gary
We checked in, got our room 219. Walked into our room and none of the lights worked except the bathroom. The Gan and or heat lamp sounded like it was going to blow up. I had use the bathroom and the toilet didn’t flush. They switched our room, was fine until I went to take a shower and there was no water yesterday at 4 pm as we had reservations at a nice restaurant! I was unable to shower until we got home around 10pm. Many other guests complained about the water and how dirty it was!!!!
8/10
Excellent
10 Feb 2026
John
Convenient, easy
Partner

Location & surroundings

Hacienda San Jose Silicon Valley
399 Silicon Valley Blvd, San Jose, United States

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Hacienda San Jose Silicon Valley

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