Name: Village Hotel Blackpool
Address: East Park Drive, Blackpool, FY3 8LL, GB

2/10

Poor

21 Jul 2026

chris

Air con did not work I believe throughout the hotel.

10/10

Exceptional

13 Jul 2026

Billy

This hotel was very excellent overall. I truly loved the pool and all the extras that come with it. The gym is honestly superior to all I've seen. The beds were very very comfy. The breakfast, dinner, Pub & Grill were also very tastefull and well worth the price. There is also plentyyy of parking space available. You also have a zoo which is very close by which is great for a lovely day out. 10/10!

Partner

8/10

Excellent

13 Jul 2026

Kathryn

Room carpet had stains and wet patches?! family rooms could really benefit from a small fridge

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Robert

Lovely spacious clean room, warm friendly welcome by any team members you met, great facilities & a great choice at breakfast. We also got really well looked after in the bar on the evening we dined and played darts!

Partner

10/10

Exceptional

10 Jul 2026

Tony

Stay here was amazing, only a five minute walk to the zoo, the hotel was clean and fresh, not enough coffee provided tho 🙄 but had a great weekend an the grounds of the hotel were clean and wildlife all over felt like another planet. The staff were as helpful as they could be I would definitely stay again…..

Partner

10/10

Exceptional

06 Jul 2026

Miroslava

Second time stay enjoyed it just as much. Room was nice clean could do with a little duster around. Good breakfast lots of choice. Toaster wasnt fully toasting :) had to put in the bread twice. Swimming pool area great as always clean staff very attentive. We had great time and will be back. Kind regards

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Segen

No microwave and to warm inside room
But everything else is good

Family_with_children

4/10

Poor

06 Jul 2026

D

Rooms are so hot unbareable outside was freezing rooms are hitting 27 degrees three customers moaned hotel is in need of air-conditioning, the gym excellent equipped but filthy shower in room 424 ceiling had black mold on staff excellent breakfast was awfull rock hard bacon and vial sausage and scrambled egg full of spice awful

Friends

8/10

Excellent

06 Jul 2026

Tyler

Staff were v helpful with accompdating us. Room wasn’t the cleanest as there were stains on the actual bed frame.

Would revisit.

Friends_and_family Family

4/10

Poor

05 Jul 2026

Bradley

Definitely not a 4 star hotel. Self check in was fine, however the room stunk of bleach, stains on the mattress, windows looked onto a roof, no aircon, towels felt old and worn. Only half positive is that the mattress topper was fairly comfy. Breakfast was below average

Self

4/10

Poor

05 Jul 2026

Darren

So after paying what I thought was good money for a hotel that was near to the Hospital as my son is in there, I was obviously wrong, not only do you have to pay for parking but to use the other amenities you have to pay for these as well, so basically the hotel is not 4* I would say more like 2*, then the room, well the cleanliness on this room was disgusting, no air con, however a fan, and a window that opens minimalisticaly, then when I got on the 1st of 2 beds as it was a twin, I was itching, so I switched to the other bed, after that I was fine, so other bed was not used, the TV providing the aerial was working it found the channel but not great, then the window blind well that was disgusting with fly carcasses all over it, the window sill, and lack of cleaning in the room makes me wonder who actually cleans this place, then the restaurant well if you want a cheap burger with fries and a few leaves £23.00 so I opted to go to KFC, as for peaceful nights stay well I thought I was in club 18-30 as my room was positioned over the swimming pool and it was noisy, the only good concept was waking up to the sound of lions in the zoo next door, there was one lad that was helpful on check in that paid for a coffee but that's it, the breakfast you also have to pay for, I did for one day to see what it was like and they have the odd continental style and the fry up but where was the cheese.
Basically in a nutshell this hotel needs a major upgrade.

Self

8/10

Excellent

04 Jul 2026

James

Lovely clean room, friendly helpful staff. Only real issue is that the room was absolutely boiling hot despite the quite average temperatures outside. There’s no air conditioning and the window only opened a tiny bit meaning there was very little fresh air getting in and I slept badly. There was a fan provided but it didn’t make much difference. Lovely hotel otherwise but A/C desperately needed.

Partner

10/10

Exceptional

28 Jun 2026

Steph

Great facilities, clean room, friendly staff

Partner

10/10

Exceptional

24 Jun 2026

Michelle

Lauren and Georgia very helpful and lovely couldn’t do enough for me, rooms are so nicely done now, food in the pub fresh and very hot when received, great variety of food too, very clean. I can’t recommend the village hotel in Blackpool enough I will be back soon 😁

Self

10/10

Exceptional

23 Jun 2026

Amy

An incredible one night stay would have loved to stay longer! The rooms are beautiful, and pools are spotless! Cant wait to come back and stay again soon!!

Partner

2/10

Poor

19 Jun 2026

Andrew

Poor service from arrival.
No keys
Offered one drink voucher to 2 of us
Breakfast poor cold and the guy in charge swearing

Partner

4/10

Poor

13 Jun 2026

Ben

Fairly average facilities in a good setting.

10/10

Exceptional

12 Jun 2026

James

Good hotel and great staff

10/10

Exceptional

29 May 2026

Susan

The hotel was modern clean and facilities were lovely the pools were warm and lots of lifeguards around, staff were friendly and the room was beautiful and the bed so comfy

Family_with_children

8/10

Excellent

25 May 2026

Saleem

Free parking friendly staff nice clean room nice breakfast

Self

10/10

Exceptional

18 May 2026

Paul

A lovely hotel in a beautiful setting, overlooking the golf course. There's an indoor and outdoor swimming pool and a well equipped gym. Clean rooms with tea and coffee making facilities. (Just one gripe; there was only one biscuit provided... in a room for two? We stayed for two nights and on both days only one biscuit was provided...strange, but true). Overall, we really enjoyed our stay.

Partner

10/10

Exceptional

17 May 2026

Gillian

Limited food menu

10/10

Exceptional

06 May 2026

Mohamed

It was amazing and also I will come back again

10/10

Exceptional

03 May 2026

Matthew

Big rooms, very clean definitely recommend will be back in the near future

Family_with_children

8/10

Excellent

01 May 2026

Richard

The rooms are clean and comfortable. Personally, I’m not a big fan of the pillows.
Some areas could use a bit of paint to rejuvenate them.
Special mention to Gaz in the Starbucks. He’s exceptional and always remembers your order. Little things like that create goodwill.

Self

10/10

Exceptional

28 Apr 2026

Paul

It was an excellent stay, didn’t have one problem and will be coming back again soon, just one thing was I wish they accepted uni discounts for the Starbucks but other than that 5/5 stay

Partner

6/10

Pleasant

19 Apr 2026

Kevin

Check in was okay, however received 2 confirmation emails with different room numbers. Told reception but they said couldnt happen. Got a room on basement floor, room itself relatively basic (106),stained carpet several areas (brown stains!) Floor was noisy and clearly used to house groups of revellers. 3 4 and 5am wake up calls two out of three nights from loud neighbours, banging doors and poor insulation. Room door also looked like it had been forced open and was difficult to close properly.

Facilities are great pool and gym and breakfast but experience was poor. Pub and grill tables all reserved some 2hrs in advance.. maybe need a lesson in managing turnover. To cap it all it i was sent an invoice for another room complete with the guests name and details including address. Told reception staff and they werent very helpful. I was concerned my details had gone to the other guest but they assured me not…. Well if assurance is “i dont know what happended”. GDPR and data breach risk seems an alien concept. Stayed 3 nights, got 1 night rest. Not exactly the break we were looking for.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Samuel

Great

10/10

Exceptional

09 Apr 2026

Nigel

Room was great, facilities and pool and spa area well run and enjoyable. Bar and grill was good, however service at the bar could be improved if customers were told to stop queuing like it's still covid times. Recommended

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Craig

Couldn’t fault anything. Got a good deal . Nice facilities and enjoyed the 12 o’clock check out

Partner

10/10

Exceptional

04 Apr 2026

Jessica

Friendly staff, clean room, great indoor and outdoor pool, family friendly and great location

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

lorraine

Yes room was clean
Staff all very helpful
Outdoor pool lovely

Self

10/10

Exceptional

16 Mar 2026

Linda

Everything was perfect

8/10

Excellent

16 Mar 2026

Nichola

Hotel was lovely !!! Clean and good pool facilities , beds were also very comfortable!

Only fault was served mouldy fries in helter skelter , would not put me of visiting hotel again !!! Would go else where for tea though

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

fleur

Nice surprise!

Business

4/10

Poor

07 Mar 2026

Jessica

Pool was great, room was outdated. Few dirty marks on sink and dirty spoons.

Kept awake most of the night loud slamming of doors, screaming and also a clicking noise outside of our room. Didn’t sleep.

Family_with_children

10/10

Exceptional

02 Mar 2026

Diane

Fab weekend would recommend ,room great pool facilities tried it all outdoor pool indoor pool jaccusi steam room sauna and hot tub tried the all.

Friends

4/10

Poor

01 Mar 2026

Robert

Given an adjoining room, noise through the doorway unacceptable. I might as well have been in the room with my neighbours - who were not loud. Complained and got a very poor response.
There is a need to 'opt in\" to getting your room cleaned, very odd, very penny pinching.
Bizarre deduction of £10, when I questioned it I was spoken to like I was an idiot, I received no explanation just told to ignore it as it was obviously correct!! Receptionist was rude and came across as not knowing what they were doing. Still waiting a response after I complained about this.
Weird attitudes in the gym, if you use facilities outside of the weights room/cardio room the personal trainers come sniffing about - one even took photographs of equipment I had moved! Might be innocent but seemed very odd!!
This used to be a good hotel but now has become a bit 'Ryan Air' whilst charging premium prices.
Bar and grill has improved though.

Self

6/10

Pleasant

15 Feb 2026

Brooke

The lockers in the gym, i do not want to be naked in front of other men, the staff were friendly, the room was clean although would like more staches etc, would be better if they were more directions to each places like swimming etc but overall pretty good

Partner

8/10

Excellent

10 Feb 2026

Gareth

Lovely staff.
Great room and easy to get into town.

Outdoor pool was also really good.

Business Self

10/10

Exceptional

08 Feb 2026

Matthew

Clean room, friendly staff. Good food & sports bar

8/10

Excellent

31 Jan 2026

stephan

Room and everything was good just that i was

10/10

Exceptional

24 Jan 2026

Muhammad

Comfortable room, clean and a lot of amenities to use in the hotel. I also had a minor issue with the shower which was very promptly rectified after being reported, so thank you for the excellent service and stay

Business

10/10

Exceptional

17 Jan 2026

STUART

Clean hotel and room. Staff friendly. Breakfast very good

Leisure Self

4/10

Poor

17 Jan 2026

Sharise

This is one of the worst hotels I've stayed in firstly the pool well if u want eyes at the end of it don't go in quoted by a staff member you can get high off the chlorine that's correct because my eyes were on fire and came out in rashes as my skin is very sensitive so yh give the pool a miss and there was a dirty tampon on the floor in the changing room and hair on the floor and if you want to get through to reception because of noisey neighbours at night you can't even though I was told there was a big African guy who's the supervisor that should have taken my calls but instead was in the back room that was very dangerous I'm a single mum what if there was an emergency or something so I had to knock on the neighbours doors and tell them myself very loud music and very loud people shouting and when u have a child that's been woken up it's not great I couldn't leave her in the room while I knocked on either so I had to take my girl with me which I hated the man should have picked up the least I expect is security one thing that was outstanding was the bed was amazing and the food at the pub and grill was spot on! The other thing that wasn't good there's no playground for children no nothing for children except the eye watering pool so that wasn't great at all beware your children will be utterly bored never coming again thank you

Leisure

6/10

Pleasant

14 Jan 2026

Simon

The ceiling was leaking, not enough towels were provided, no staff available at checkout to report any issues to

10/10

Exceptional

11 Jan 2026

Danielle

.

Partner

10/10

Exceptional

09 Jan 2026

Stephen

The amenities, Staff and room.

Business

10/10

Exceptional

08 Jan 2026

Stephen

A very pleasant and homely feeling with very helpful staff.

Business

10/10

Exceptional

06 Jan 2026

joanne

Lovely room comfy bed highly recommend

10/10

Exceptional

06 Jan 2026

SAMUEL LAARI

Beautiful environment, cozy room, very nice staff

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Pamela

Room was clean , staff very helpful, would come back .

Leisure Family

8/10

Excellent

31 Dec 2025

Rita

The shower dripped slightly which was only
noticed when we bedded down to sleep due to the dripping noise.
The swim and spa area was enjoyed and the room very comfortable.
Staff were friendly and helpful.

Friends_and_family Friends

8/10

Excellent

29 Dec 2025

Garry

All good

4/10

Poor

27 Dec 2025

Anna

A basic hotel that was fine but had a number of flaws.
The walls were paper thin and we could hear everything said by our neighbours next door. In the room, all of the hooks had snapped off leaving nowhere to hang towels, there was no aircon and the room was 27degrees on entry and a challenge to cool down. Additionally, the room is only freshened up on request, meaning no replacement mugs, tea bags etc. for days and it would have been very helpful to have water glasses provided.
Lastly, check-in is done digitally and there is no way to contact reception as the ‘contact’ option is an ai bot which only tells you the opening hours of the restaurant- useless.

Leisure Partner

10/10

Exceptional

19 Dec 2025

Chris

Easy to check in and helpful staff

Friends_and_family Friends

10/10

Exceptional

17 Dec 2025

LEE

easy check in / out and ev charging on site

Business

10/10

Exceptional

16 Dec 2025

Anton

Loved staying here, room was clean and having access to the SPA is a bonus. Pub onsite is a nice one too.

Business Friends

8/10

Excellent

15 Dec 2025

Steven

The bar was loud. No ginger ale. Food was expensive but delicious. Bar staff a bit unfriendly and not experienced in bar work in my opinion.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Verified traveler

Rooms clean, staff friendly and helpful

Partner

10/10

Exceptional

10 Dec 2025

Jack

Fantastic rooms and facilities

Business

8/10

Excellent

08 Dec 2025

Stewart

Nice hotel, though room was cold

Leisure Self

10/10

Exceptional

23 Nov 2025

Tim

Easy great staff

8/10

Excellent

11 Nov 2025

Ping Fan

Nice area with EV fast charging network.

The hotel is very tech and quite modern in Blackpool area with self check in with no people in the counter nor any button to call a staff.

Free car parking with lots of space.

1 thing to mention is that the key will locked automatically at 11am and you can’t get in anymore.

And there are no telephone in the room and they suggested using the online chat to find a staff but no one response.

However, the room is quite clean and comfortable.

Business Family

8/10

Excellent

10 Nov 2025

Peter

Staff were all friendly from reception, gym and bar

8/10

Excellent

09 Nov 2025

marlene

Yes room was clean and staff were helpful.

Friends_and_family Family

10/10

Exceptional

06 Nov 2025

Matthew

Super as always

Business Self

10/10

Exceptional

30 Oct 2025

Damien

I stayed here for two nights away on business. The room was comfortable, clean and quiet.
The facilities are fantastic. If you get to use the pool and gym etc. they are very good and worth a bit of time. Especially at the end of a long day.
Parking is very convenient and the staff are helpful and professional. One of the best village hotels I’ve been too.

Business

10/10

Exceptional

18 Oct 2025

Rachael

Both rooms were absolutely incredible, fresh, clean and so comfy we didnt want to leave! And the rooms were so cheap i couldn't believe my eyes.
Highly recommend

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Aaron

Great hotel with brilliant leisure facilities

Business

10/10

Exceptional

08 Oct 2025

Daniel

Great facilities, clean, has ionity electric charger in car park. Could not fault anything.

Leisure Self

10/10

Exceptional

06 Oct 2025

Stewart

Business traveller. Bed was comfy , room was clean, shower was great . Breakfast was good.

6/10

Pleasant

04 Oct 2025

David

Could do better

The hotel is a nice place to stay, but a few little improvements would make it a lovely place to stay.
My room was very comfortable but the continues dripping of the shower could be heard especially at night and the television kept losing signal. Parking was plentiful with no problems, the staff seemed to be a little distant. The dining experience was not pleasant for me as I am a mature gentleman who is not a fan of burgers, wraps or pizzas, I was expecting a little more grown up choice of food. Also there was no hand sanitiser evident around the hotel.

Self

10/10

Exceptional

03 Oct 2025

Matthew

Always a great stay

6/10

Pleasant

03 Oct 2025

martin

Maintain the showers

Shower dripped all night like Chinese water treatment- noisy.
Next room the smaller shower head leaked badly on the joint- all maintenance rubbish!

Partner

10/10

Exceptional

02 Oct 2025

Beverley

Great place to stay ample parking

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

paul

Room was clean and very comfortable . Check in was easy as was checkout. Breakfast was good and fresh with plenty of choice .

Partner

10/10

Exceptional

23 Sep 2025

mrs

Pools were great. Everything under one roof.

Family_with_children

8/10

Excellent

20 Sep 2025

Rob

Good hotel with good facilities, Breakfast and parking was included in the club room but this wasn’t 100% clear.

Leisure Self

10/10

Exceptional

18 Sep 2025

Keelan

Great parking and breakfast.

Leisure Family_with_children

4/10

Poor

10 Sep 2025

Louise

My room was hotter than the sun! Couldn't sleep.

Business

10/10

Exceptional

04 Sep 2025

Jordon

Amazing time

Was amazing inside and out highly recommend, all staff were brillant and kind will be going again

Partner

6/10

Pleasant

02 Sep 2025

Leanne

Just ok

The stay overall was ok. Nothing great nothing too negative (apart from the used tampon on the floor in the ladies changing room) the bedroom was clean but WAY too hot. We slept with the window open and a fan on all night but it was still too warm. The food was ok.

Partner

10/10

Exceptional

31 Aug 2025

Paul

Lovely hotel......but.

Very nice stay at the hotel.
One downside, very overpriced food and drinks.

Partner

10/10

Exceptional

30 Aug 2025

Rebecca

Loved the hotel however the only down fall was the heavy bedroom doors made it for a really unsettled nights sleep as the doors were so loud even when trying to close them quietly and could hear them all down the corridor from inside our room.

Leisure Family_with_children

8/10

Excellent

24 Aug 2025

Tom

Large hotel with plenty of things to do. Although it’s away from the strip it’s a quick taxi to the sea, where there are lots of bars and restaurants. The bar and grill in the hotel is a nice place to sit especially in the sun although a bit pricey on the drinks. Roughly £7 a pint. Would visit again

Leisure Friends

2/10

Poor

20 Aug 2025

Angela

I would not recommend this as disabled access, you may only get around via lift to pool that reception begrundingly said was not really her job as she not employed by the Leisure services!! There was no signing to the pool indoor or outdoor, so we wandered around trying to find changing rooms eventually a lovely coloured lady from ?weight lifting room said hello and showed us the way. She ran upstairs bless her to get arm bands you need to access the lockers & a young lifegaurd who assisted me as males not allowed in female room. No family disabled room apart from way away from pools. When I complained to the front reception, she said it was your fault despite me showing your booking information. Had we not made appointments to see my 83year old sister the next day an ex-collegue we would have walked out there and then. I only booked here because one of daughters uses 'Bury' branch.Sadly my dream did not evolve the pool was full of long hairs wrapping round your fingers along with 20 mins later everyone was asked to exit the pool because GLASS had been found. I intend to notify Blackpool Tourist Board who forwarded me a list disability hotels along with Head Office Village Hotels, please confirm that you have notified them also, Angela E Trinder, RSMCW,SCM,RSCN,Msc,Phd.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Diane

Facilities were excellent. Staff friendly and helpful would go again.

Leisure Partner

10/10

Exceptional

15 Aug 2025

Richard

Brilliant for families

Love this village hotel . Over night with 5 yr old grandson . Booked early check in. Staff on reception were brilliant. Made sure we received all the information we needed to access the pool with the little one. Pool changing room were spotless and both pools were warm and sparkling cleam.

Friends_and_family Family

2/10

Poor

14 Aug 2025

D

Lindsey the domestic very helpful. Hotel needs updating. Room with the heat totally unbearable

Leisure Partner

6/10

Pleasant

10 Aug 2025

Stu

Way too loud

Staff are really nice, facilities are great, food good ! The room was spacious & clean but too warm.
Sleep, however, was impossible due to the 'entertainment' - a guy singing ( terribly) as loud as he could midnight then misic on full blast keeping me & my kids awake until 1am !

Friends_and_family Family

8/10

Excellent

01 Aug 2025

david

Improved and better

The breakfast manager is doing a great job. Stayed here many times and previously the breakfast was sketchy… way way better now! Well done and thanks

Business

2/10

Poor

29 Jul 2025

Brian

DONT GO THERE NOMATTER WHAT YOU DO

That hotel is absolutely sh1t. The room service don’t t do anything. The waiters in the pub and grill kept going up and down with orders asking if it was ours . We went out in the morning and came back at 8pm and the room hadn't had anything done to it except put towels and empty the bin. The dirty towels were left in the shower, the cups we had used for coffee in the morning were still there. we went down to reception to be told that they couldn't give us clean cups as they had no access to the cups. The breakfast was rubbish only one option of badly cooked eggs and cold beans. DO NOT I REPEAT DO NOT GO THERE. The building looks pretty but that place is a sh1thole and the staff are as thick as anything absolutely sh1t and they don’t want to do anything to help. We ordered wings for starters that only came 45 minutes later after the main meal and a guy came up to us saying that the wings weren't appearing as a starter on their system. Absolutely rubbish place that.Pictures attached are of what the room looked like after the alledged housekeeping had been

Friends_and_family Family

4/10

Poor

28 Jul 2025

Ian

Not that great

Bathroom area had drainage problems so not the best stay

Friends_and_family Friends

10/10

Exceptional

23 Jul 2025

Andrew

Really clean and lovely pool

Leisure Partner

4/10

Poor

18 Jul 2025

Ian

Overall experience

No A/C. Room was ridiculously hot. Small fan provided no way near adequate! No dressing table removing the ability for my wife to get ready. Lift not working!!! Breakfast 6:30 to 9:00. Ideal for working guests. Crazy early finish for holiday stays

Friends_and_family Family

6/10

Pleasant

13 Jul 2025

Verified traveler

No air con in hotel

When arriving at the hotel, it felt like we were in a resort abroad. However when it come to check in the room wasn't ready. We were given another room which was bigger so couldn't complain.

Unfortunately because of the delay to check in we missed our prebooked taxi and were late for a show.

When we got to the room it was really stuffy. The window would only open an inch and the thermostat said 28 degrees.

When we went to reception to complain about the heat they said there was no AC in the entire hotel. It's a 31 degree weekend outside.

Next day we were going to the pool before checkout and the leisure receptionist said they were at capacity. There were less then 15 in the pool.

Breakfast was good and the reception staff were friendly but you could see the heat and lack of cool air was effecting them also.

Friends_and_family Family

8/10

Excellent

03 Jul 2025

Mark

Would recommend

No Issues, room was clean, and adequate parking. The only issue I have is the miniature cups in the room which are way too small. I have never seen cups this small in a hotel room before. Cups at breakfast are normal size so not sure why the room had miiature cups. Also the room does not have enough plugs and no plugs near the bed, but apart from that everything was fine. I would recommend.

Business

4/10

Poor

02 Jul 2025

Roy

Cheap hotel with an expensive price tag. Nothing special. Food was pretty poor. Had a mixed grill for 30 quid and it was the frozen meat that you get in the cheap chains that has been thawed out. Definitely not worth the money and that’s the hotel, the room and the food.

Business Self

8/10

Excellent

02 Jul 2025

Margaret

Stay was fine only problem was we put the sign asking for room refresh on at 7:15 in the morning on returning at3:30 room not serviced. Reception informed us that the sign must be put on door before 11pm at night as staff go round and make a note of which rooms need servicing. Room service came and refreshed towels and tea/ coffee etc, at 4:30 pm. It was too late into the day for any cleaning, as my husband had just come out of hospital after cardiac procedure and was very tired. On checking the door notice it does say in small print to be hung on door before 11pm in small print. Feel this issue needs attention.

Partner