Name: Wainstones Hotel
Address: 31 High StreetGreat Broughton, Middlesbrough, GB

10/10

Exceptional

13 Jul 2026

Stephen

Well what can I say, all was excellent rooms, parking, cleanliness, staff were brilliant and the food was amazing. You get what you pay for.

Partner

10/10

Exceptional

02 Jul 2026

Lyndsey

Friendly staff, clean fabulous room with great facilities.

Self

10/10

Exceptional

02 Jul 2026

David

The hotel is of a very high standard and the staff are most welcoming.
The local area is great for walking and hiking.

Partner

8/10

Excellent

28 Jun 2026

Jeff

No veiw from room roof & kitchen pipes fid ask for a veiw . But nice room nets up . Nice staff did not eat there

Partner

10/10

Exceptional

14 Jun 2026

Michelle

Nice cosy hotel, nice big room with very comfortable bed ;) would stay again.

Partner

8/10

Excellent

11 Jun 2026

Kay

Lovely clean room, always smells divine. Reception staff friendly and helpful. Would be good to have somewhere to store suitcase rather than on the floor. Food in restaurant excellent as always.
Had to check out in the middle of the night to visit A & E, after being informed there would be a night porter on duty there was no one around to let me out of the hotel. A bit disappointed with this as needed help.

Self

10/10

Exceptional

03 Jun 2026

Ruby

A beautiful hotel with clean comfy rooms and. Lovely restaurant. The staff were all so friendly and helpful and they have a shuttle van to pick you up from the Coast to Coast Walk! Highly recommend!

Partner

10/10

Exceptional

31 May 2026

Lowri

Gorgeous property, staff were so lovely, lots of parking! Room and decor was lovely and we felt so at home. It’s a shame we didn’t spend more time on site. Breakfast was great, and the cafe was insane! Probably one of the best cafes in the county, if not country. We will definitely return. The choice to purchase local produce from the pantry was a nice touch too. We visited the area for business, but hope to come back in our spare time and stay again!

Partner

10/10

Exceptional

30 May 2026

Catherine

Beautiful hotel, our second stay. Very dog friendly, lovely rooms. Everything felt premium from the tea/coffee, shower, Dyson hair dryer and fantastic quality food. Great location to explore the moors and the coast in one trip. We had a great time and we’ll be back.

Partner

8/10

Excellent

28 Apr 2026

Kay

Staff lovely and friendly as always. Rooms lovely though my bedroom floor was a bit dusty and in need of sweeping! Nice toiletries, though only 1 decaf coffee and no decaf tea in the room. Food is great but evening menu had very few vegetarian dishes all including mushrooms I was really disappointed with the choice. The lovely lady serving was very sympathetic to my poor choice. Breakfast great with lots of choice for veggies. I love this place including the staff, though would check ahead the veggie options in the restaurant if making a special journey to eat there.

Self

10/10

Exceptional

20 Apr 2026

Graeme

Staff exceptional especially the chef who went out of their way to prepare dairy free dessert for my partner.

Would highly recommend and will definitely return.

Partner

10/10

Exceptional

30 Mar 2026

Caroline

The hotel has been recently refurbished to a high standard. The friendly staff went above and beyond to make sure we enjoyed our stay.

Partner

10/10

Exceptional

29 Mar 2026

Jonathan

Fantastic Rooms and really friendly staff

Business Self

10/10

Exceptional

23 Mar 2026

Andrew

Super hotel, modern, very clean and extremely helpful and friendly staff. the room was excellent, huge walk in shower and a bath. The breakfast was excellent too. It's a beautiful location, and this recently refurbished hotel is a really good option for anyone wanting to stay in the area.

10/10

Exceptional

16 Mar 2026

Barry

Modern Clean Pleasant. Rooms very comfortable. Food most excellent. Staff first class It was my birthday so there were one or two personal touches too!!

Partner

10/10

Exceptional

13 Feb 2026

Ann

Very clean room, staff really friendly. Lovely meal in evening.

10/10

Exceptional

24 Jan 2026

DEAN

Place was immaculate throughout

Friends_and_family Friends

10/10

Exceptional

13 Jan 2026

Gerard

Fantastic service stunning place to stay

Partner

10/10

Exceptional

11 Jan 2026

Toby

Absolutely beautiful hotel & restaurant, will be back again soon

Leisure Partner

10/10

Exceptional

16 Dec 2025

Christine

Really Lovely hotel, great facilities and rooms nicely furnished. Staff are brilliant and I am always warmly welcomed.

Business

10/10

Exceptional

01 Dec 2025

Marion

Warm, comfortable and good service. We really enjoyed our overnight stay at this newly refurbished quirky hotel.

Partner

10/10

Exceptional

30 Nov 2025

Rebecca

Really lovely stay! Beautifully decorated. Excellent staff.

Partner

10/10

Exceptional

17 Nov 2025

David

Everything sparkling clean and new. Loved everything apart from the so called water saving sinks which do not close. Can not see how it saves water when shaving

Leisure Self

8/10

Excellent

15 Nov 2025

Darren

Nicely refurbished room and hotel.

10/10

Exceptional

07 Nov 2025

Jodie

Everything!

Friendliest staff, clean, warm and comfortable room.

Lovely shower!

Lovely breakfast!

The whole place is modern and luxurious, with a warm cosy feeling.

I felt very safe even though I travelled alone.

Business Self

10/10

Exceptional

07 Nov 2025

Peter

really nice hotel, quiet location. Staff very helpful and friendly.

Business

10/10

Exceptional

03 Nov 2025

NEAL

Stayed for one night and visited the east coast seaside and roseberry topping. The hotel is exceptional, very modern, staff are very friendly . Breakfast choice and quality was excellent. Great value for money and I would recommend.

Partner

10/10

Exceptional

31 Oct 2025

Kay

What a lovely place to stay, the rooms are recently renovated and are so stylishly decorated and of a very high standard. Temperature of the room easily controllable, tea and coffee making facilities and lovely touches with high quality hair dryers, lovely smelling toiletries, female hygiene packs, fresh milk rather than little plastic cartons, delivered fresh to your room in the morning. What would make it absolutely perfect and this is me being picky as i travel a lot for work would be a full length mirror, a vessel to collect water from the cooler machine on the corridor other than a glass and i recently stayed in a little boutique hotel that provided homemade shortbread biscuits - now that would be the icing on the cake. Would i stay here again absolutely, the staff are so friendly and obliging, its easy to park and a beautiful place to be in. Given all the floors are hard so no carpets it didn't feel cold and uninviting wish everywhere i stayed was like this! You should be proud Wainstones.

Business

8/10

Excellent

26 Oct 2025

James

Clean, quiet room with comfortable bed and good/easily controllable temperature. Lovely staff.

Leisure Partner

8/10

Excellent

15 Oct 2025

Michael

The staff were great and the rooms were clean and tidy. A good nights sleep. The wi-fi was the only thing that let the hotel down as it was patchy at times.

Business

10/10

Exceptional

08 Oct 2025

Brendan

A fabulous hotel

We stayed here for a night and it was a lovely experience. Charlotte on the desk was welcoming and the staff were all really friendly. The hotel has just had a refurbishment and it looked great. The evening meal was brilliant as was the selection of gins! This hotel is amazing for people travelling with dogs. Our dog was made welcome with his own bed and pamper package!
We would definitely recommend this hotel and will be visiting again. Thank you for a marvellous stay.

Partner

10/10

Exceptional

06 Oct 2025

Catherine

We always need a place to find in Middlesbrough when we come back to visit family and I must say that we will be picking this hotel all the time in the future! Highly recommend and the staff are super friendly.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Toby

Newly refurbished hotel, great choice in style & food. Shuttle bus available to take you to the Cleveland Way

Leisure Partner

10/10

Exceptional

15 Sep 2025

JULIE

Weekend break

Fabulous weekend stay to celebrate our anniversary. The staff couldnt have been more helpful and friendly. The meal was beautiful and rooms were really comfy. Perfect weekend thank you 😊

Partner

10/10

Exceptional

17 Aug 2025

Lisa

Easy check in and very helpful staff. The rooms are beautiful and I love that they have name's for the rooms and not numbers.
Everything was spotlessly clean.
We stayed overnight for a wedding we were attending near by.
Would definitely recommend.

10/10

Exceptional

24 Nov 2024

Michael

The hotel is about to be renovated so not top ratings for the room but the staff and the food were superb

Leisure Family

8/10

Excellent

03 Nov 2024

Ray

It's a little bit tired but clean and tidy, close to a couple of pubs in the village and there is a good choice of options at breakfast. I thought it was very good value for money and would come again.

Leisure Partner

10/10

Exceptional

03 Nov 2024

Derek

Had a beautiful , spacious and very comfortable 4 poster double/king sized bedroom. Breakfast options were extremely varied and plentiful, both cold and hot choices. Good to see fresh fruits avaliable quality local.produce sourced. Dining room very attractive; staff warm, hospitable but very efficient. Only gave 4 stars for property condition because it is undergoing a major refurbishment, some furniture and furnishings a little tired, but nothing to impact negatively on our stay. Certainly no noise or disturbance, although it was the weekend. Im sure it will be stunning on completion. Meanwhile, excellent value for money.

10/10

Exceptional

20 Aug 2024

GORDON

Really comfortable and good food

Business Self

2/10

Poor

16 Aug 2024

Craig

They gave me a room which has awful smell, mgr and staff made noise outsude room when I tried to sleep, laughed no apologies, the young bar girl also rude , food slow and bland, replacement room dirty, awdul hotel, awfully ran

Leisure Self

10/10

Exceptional

03 Jul 2024

John

Food was fantastic. A very nice place to stay

Business

10/10

Exceptional

26 May 2024

Marie

Property is a little dated but we were told theres a reburb coming for 2025. Rooms are spacious and have eveything needed for a comfortable stay.
Second time we have stayed and very convenient for walks across the moors
Staff are fruendly and nothing us a bother

Leisure Partner

10/10

Exceptional

25 May 2024

Carol

Great night away

Lovely overnight stay with a very good breakfast.

Partner

6/10

Pleasant

20 May 2024

Alexander

Really needs a complete renovation. Food good .

Leisure Self

10/10

Exceptional

07 Mar 2024

Franco

Wainstones

Very nice family run hotel

Business

10/10

Exceptional

18 Feb 2024

Michael

Highly recommended

Enjoyed our stay, Warm comfortable room with an excellent full English breakfast. Staff very helpful.

Friends_and_family Family

6/10

Pleasant

18 Feb 2024

Maria

The property is in desprate need of an update both structural and aesthetically. The staff were very accommodating and helpful but that could not make up for the scruffiness of the building.

Leisure Partner

10/10

Exceptional

10 Feb 2024

Russell

Would stop again when in the area

Great business stop. Good value for money, evening meal was good and breakfast was superb.
Room was big and Bahri was well appointed, although the room was a little bit dated.
Staff were courteous and helpful

Business

6/10

Pleasant

31 Dec 2023

Verified traveler

Just OK

Facilities OK but in need of refurbishment.

Partner

8/10

Excellent

06 Nov 2023

Thomas

onfire reak

Great food and Very friendly staff

Partner

10/10

Exceptional

20 Oct 2023

Kyle

Staff were very accommodating when it came to dietary requirements. Meals were excellent. Was given a free upgrade to a better room when I arrived which was very nice and had everything you might expect including free WiFi. Great Broughton had nothing but another inn and houses but there was a nice walk by the 'big river' (I can only suppose the person who told me about it was being ironic 😆) and a longer public footpath that took you through fields.

Business Self

10/10

Exceptional

20 Oct 2023

Rebecca

Pretty coaching in within walking distance of nearby hiking trails. Clean, quiet rooms with spacious facilities. Good food in the bar

Leisure Family

6/10

Pleasant

18 Aug 2023

Gary

Place is a little tired and food nothing special, but that is reflected in the price.
Great location for walking and cycling.

Business Self

10/10

Exceptional

17 Aug 2023

Roy

Food, bed/bathroom, cleanliness all excellent. Staff very attentive, pleasant and friendly
Fabric of the building could do with a slight refurb.
Definitely good value.

Leisure Partner

10/10

Exceptional

03 May 2023

Paul

Lovely find

Lovely find owners were very welcoming and rooms were more than adequate and clean. The food and service in the hotel restaurant was first class

Business

10/10

Exceptional

17 Apr 2023

Barry

Appreciate that sound proofing is difficult but plumbing noises in the bedroom needs addressing.
Friendly staff, excellent breakfast.

Leisure Partner

8/10

Excellent

23 Feb 2023

Scott

A little dated in the rooms , but overall a good stay . Staff were excellent nice young lady who helped on reception and food was excellent .

Business

8/10

Excellent

27 Jan 2023

Ian

Nice enough hotel attached to a pub. Reasonable meal choice. Room could have done with a new mattress, one spring was an escapee!

Business

10/10

Exceptional

24 Dec 2022

KEVIN

great location. freshly made to order breakfast.

great location. freshly made to order breakfast.
great value for money

Business

8/10

Excellent

12 Sep 2022

Douglas

A decent hotel for a weekend break

Partner

8/10

Excellent

24 Aug 2022

rita

A good stay

Room and Inn are about tired, but it was clean, quiet and the food was good.
Service was a bit hit & miss, but nothing to complain about.

Partner

8/10

Excellent

21 Aug 2022

Robert

Just very comfortable for our 1 night stay

Leisure Partner

6/10

Pleasant

27 Jul 2022

Simon

Not great for what it cost.

Food lovely, staff very helpful but the hotel, pub and rooms were very dated and looking like they've seen better days.
I don't think i'd be rushing back there in a hurry.

Business

8/10

Excellent

17 May 2022

Patrick

Very nice accommodation. As a walker, on the Cleveland Way, did not want to wait until 9am for breakfast. Only downside

Self

8/10

Excellent

24 Apr 2022

Ben

Very pleasant property well located close to walking routes and the North York Moors. The room was clean and spacious and the offer of a taxi service up to Clay Top very welcome.

Leisure Family

8/10

Excellent

27 Nov 2021

graham

Friendly helpful staff,room tidy,clean and warm and cant fault the food, home cooked and very reasonable priced.

Business

10/10

Exceptional

26 Nov 2021

Steve

A lovely hotel in a lovely part of the country. Quiet, but fairly centrally located, great for business needs. Perfect.

Business Self

8/10

Excellent

26 Nov 2021

Greg

Very pleasant stay for 1 night. Only comment was hearing the people above walking about

Business

10/10

Exceptional

26 Nov 2021

Antony

Very friendly helpful staff
Good food and drink
Ideally situated for the Yorkshire Coast, North York Moors and Cleveland hills

Business Partner

10/10

Exceptional

15 Oct 2021

Verified traveler

comfortable room, nice food and a great breakfast.

Business

10/10

Exceptional

16 Sep 2021

Ann

Friendly hotel with great food in a good locations

Room was comfortable and plenty of space. Food excellent. Good location. Staff friendly and helpful.

Partner

8/10

Excellent

12 Sep 2021

James

Well located for walking in the N York Moors, this pleasant hotel has good, functional en suite bedrooms. The dining menu is extensive and the restaurant is busy. The breakfast was excellent.

Leisure Family

6/10

Pleasant

02 Aug 2021

LEE

The rooms are dated and not air conditioned (a fan was provided). Comfortable and clean enough. Service was good. Food on day 1 was brilliant, on day 2 poor.

Business

6/10

Pleasant

26 Jul 2021

Diane

Review of stay

On arrival the gentleman on the desk was very friendly and helpful. Staff in the main were pleasant.
Breakfast was good.
Had a pleasant stay but rooms need updating.

Friends_and_family Family

8/10

Excellent

28 Jun 2021

Verified traveler

Great free pick up and return to Clay BankTop , extra friendly and helpful staff . Furniture and paint work looking weary though carpets and curtains ok . Food average .

Leisure Friends

10/10

Exceptional

29 Apr 2021

Richard

All good, as always.

Friendly staff, good service, good food, plenty of free on site parking, reasonable free wifi, clean room. Good value for money, quiet location. Owner operator and his team deserve recognition and support.

Business

10/10

Exceptional

04 Dec 2020

phillip

Nice place to stay

This country hotel in Gt. Broughton is a very nice place to stay, the double room I stayed in was very clean and the bed very comfortable to sleep in. The evening food and breakfast menu choice is also very good, all the hotel staff and management are very polite and friendly- I would highly recommend the Wainstones Hotel

Business

6/10

Pleasant

10 Sep 2020

SIR

Adequate

It provided accommodation as advertised but was not very welcoming and sought to charge us although we had pre-paid.

Partner

4/10

Poor

28 Aug 2020

PAUL

Very dirty

Given the current climate the cleanliness of the hotel was shocking and sub standard. The service was great either. We have stayed there previously however the last experience has put me off

Business Self

10/10

Exceptional

11 Aug 2020

Nikki

Ideal for short break away from life, lovey place ideal location, lovely staff

Self

10/10

Exceptional

11 Aug 2020

Adam

Friendly staff.

Self

10/10

Exceptional

25 Jul 2020

Andrew

Cleveland Way

Walker’s tip: phone the hotel and they will give you a lift to and from Clay Bank car park - it’s a regular thing. The hotel itself - lovely, family run place, good food and comfy room. I’d recommend.

Self

4/10

Poor

19 Jul 2020

Verified traveler

Disappointed

Decor in rooms and communal areas extremely dated.
Carpets dirty and worn especially on stairways.
Cleanliness in the room was ok however there was dust and cobwebs on ceilings, lampshades etc.
The bed seemed really small for a double. My beautiful lady friend is tall and also pregnant. She could not get comfortable and did not sleep very well at all.
There was no fan in the room as advertised on the website and the room was warm and stuffy.
The bathroom looked fairly new and was nice and clean.
Although the wifi signal was strong, the internet speed was extremely slow (around 1 mbps)
Food was nice in the evening and breakfast was ok however the cutlery and glasses did not look very clean.
My partner also found a small piece of metal on ther plate amongst her food. It looked like it was maybe from a metal scouring pad. A replacement breakfast was offered but this had already put her off her food.
Overall I would probably give this restaurant a 3/10.

Partner

8/10

Excellent

21 Mar 2020

Mike

Brilliant

Due to the corona virus the hotel was quiet but the staff were excellent, constantly cleaning everything. Food was brilliant and choice of beers, while not extensive was good. I had a lovely evening and would stay again without hesitation.

Business

10/10

Exceptional

26 Nov 2019

Verified traveler

Been to this hotel a few times and it has never been any different great staff and great hotel

Leisure Partner

8/10

Excellent

10 Nov 2019

Hilary

Pleasant stay

Staff very pleasant bed comfortable food good. This is an old building interesting but could do with little tlc.

Partner

10/10

Exceptional

29 Oct 2019

Carole

Love the Wainstones!

We have stayed here a few times recently at short notice. The rooms are spacious, comfortable and quiet; the staff are friendly and very helpful; the hot water pressure is awesome; the location is fab; and the food is wonderful: generous portions of good quality, Yorkshire, traditional cooking adjusted to a modern palate (i.e. veg al dente etc). Value for money is unrivalled!

This is our go-to hotel in north yorkshire / Teesside, we will be back.

Friends_and_family Family

8/10

Excellent

23 Oct 2019

Verified traveler

Friendly staff, comfortable room, good food.
Not the Ritz but very good value

Leisure Self

8/10

Excellent

23 Oct 2019

Verified traveler

in need of a bit of TLC, but lovely warm room and very comfortable bed. Breakfast is excellent very good choice.

Leisure Partner

8/10

Excellent

21 Oct 2019

Robert

Yorkshire stay

Easy to find and located near where we were visiting. Very welcoming and co-operative as we had a problem with a broken back car window. Comfortable although a little too warm in the room.
Hotel food excellent and lots of it.
Car park needs improving, surface uneven and lacks clear marking like a lot of the national roads.
Would use the hotel again. An enjoyable and relaxing overnight stay. Thank you

Partner

10/10

Exceptional

12 Oct 2019

Verified traveler

A warm welcome, excellent \"home cooked\" meals. The menu is quite extensive including breakfast, which ranges from a traditional English to porridge accompanied with dried fruits and honey.

Friends_and_family Partner

10/10

Exceptional

07 Oct 2019

Alan

A gem in the national park

we were on a walking weekend on the Cleveland way had an evening meal in the bar restaurant which was really good, and at £12 for a two course meal was excellent value.there was good selection of ales and I tried my best to try them all.There was live entertainment on Friday night.
overall we really enjoyed our stay and we will definitely stay again.

Partner

6/10

Pleasant

06 Oct 2019

Verified traveler

No heating control in a very hot room. Noisy plumbing from upstairs rooms.

Friends_and_family Partner

2/10

Poor

18 Sep 2019

chris

Awful place

Absolutely disgusting! Checked out after 2 hours, so can't really rate the actual room, apart from being tiny.

We went for a meal after checking in - but found masses of slug trails under our table. I had almost finished my meal when my wife pointed out a black hair in amongst my mushrooms.

At this point, we went back to our room, packed and went home! My wife has emailed the hotel a couple of times (so far) since, and they haven't even had the decency to acknowledge the emails.

The hotel is like stepping back in time to the 80's - in need of a massive update.

Would not recommend a stay here at all.

Partner

8/10

Excellent

30 Aug 2019

Verified traveler

Staff friendly, comfortable bed and good breakfast.
However, some of the hotel was a little dated and the carpet on the stairs needed cleaned.

Leisure Partner

8/10

Excellent

26 Aug 2019

Verified traveler

Nice hotel, shame it was a bit tattered & tired. The breakfast was delicious and people nice.