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Hotel Mayaguez Plaza Bw Signature Collection

Puerto Rico Island · Puerto Rico

Mendez Vigo 70 EView location

9.0/10Excellent1,002 Reviews
Cleanliness9.2/109.2
Service9.6/109.6
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Mayaguez Plaza Bw Signature Collection

With a stay at Hotel Mayaguez Plaza, BW Signature Collection, you'll be centrally located in Mayagüez, steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon.

This hotel is 0.6 mi (1 km) from University of Puerto Rico Mayagüez Campus and 1.2 mi (1.9 km) from Parque Del Litoral. Make yourself at home in one of the 49 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Mayagüez?

This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Self parking fee: USD 7.99 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Catedral de Nuestra Senora de la Candelaria 0.1 km / 0.1 mi
Plaza Colon 0.1 km / 0.1 mi
Christopher Columbus Statue 0.2 km / 0.1 mi
Yaguez Theater 0.2 km / 0.1 mi
Parque de los Próceres 0.7 km / 0.4 mi
Art Deco Post Office 0.8 km / 0.5 mi
Tropical Agriculture Research Station 0.8 km / 0.5 mi
University of Puerto Rico Mayagüez Campus 0.8 km / 0.5 mi
Parque Del Litoral 1.8 km / 1.1 mi
Playa Bramadero 6.3 km / 3.9 mi
Mayagüez Mall 6.5 km / 4.1 mi
Playa El Maní 6.6 km / 4.1 mi
Basílica Menor de la Virgen de Monserrate 9.9 km / 6.2 mi
Playa Punta Arenas 10.3 km / 6.4 mi
Playa Azul 11 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Hotel Mayaguez Plaza Bw Signature Collection

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hotel Mayaguez Plaza Bw Signature Collection

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Hotel Mayaguez Plaza Bw Signature Collection

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Hotel Mayaguez Plaza Bw Signature Collection

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Mayaguez Plaza Bw Signature Collection

9.0
Excellent
1,002 Reviews
Cleanliness
9.2 /10
Service
9.6 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Juan
Staff was great and location was ideal.
Family_with_children
10/10
Exceptional
13 Jul 2026
Marianne
,, PRIMERA VEZ Q VISITO ESTE HOTEL, MUY ACOGEDOR, EL PERSONAL DESDE EL PRIMER DÍA FUERON LOS MEJORES, HASTA EL GUARDIA DE SEGURIDAD, MUY ATENTOS. LAS CAMAS PERFECTAS, SÚPER CÓMODAS. NO RECOGEN LAS CAMAS PERO SI PONEN TOALLAS, JABÓN, CREMAS.EL BAÑO MUY IMPORTANTE SACAR DE DONDE TIENEN LOS SHAMPOO Y LIMPIARLOS, TENÍAN HONGOS EL PISO Y PARED. EL DESAYUNO BUENO PERO DEBEN TENER SIEMPRE AL MENOS (1) PROTEÍNA, PERO RESUELVE. LA UBICACIÓN ES PERFECTA, BUEN AMBIENTE EN LAS CALLES Y MUCHA POLICÍA MUNICIPAL EN EL ÁREA. EN FIN VOLVERIA
Family_with_children
8/10
Excellent
13 Jul 2026
MARIELA
Breakfast could be available up to 11:00 am
Partner
8/10
Excellent
12 Jul 2026
Jeneiro
Limpio, el personal muy atento, buen desayuno.
Partner
10/10
Exceptional
12 Jul 2026
Carlos
Me gustó la tranquilidad y el servicio
Partner
10/10
Exceptional
12 Jul 2026
Ismael
Super buena experiecia. El personal super amable. El desayuno 10/10. Super recomendado
10/10
Exceptional
10 Jul 2026
Ted
Personal muy servicial y el cuarto el q pedí gracias espero volver pronto 😉
Partner
10/10
Exceptional
09 Jul 2026
Enid
Súper limpio, desayuno espectacular y el personal muy amable
Family_with_children
10/10
Exceptional
08 Jul 2026
Mayra
Everything its excelent...
Partner
6/10
Pleasant
08 Jul 2026
David L
Me encanto la cercanía a la Plaza del lugar y la cantidad de restaurantes cercanos. Lo que no me gusto es que el estacionamiento no está disponible, aunque ofrecen un estacionamiento disponible más lejano pagando $7.00 diarios con servició de transportación, se hizo difícil acceder al automóvil durante las noches. pero todo la demás estaba excelentes.
Partner
10/10
Exceptional
06 Jul 2026
Esteban
El aire acondicionado hace un ruido orrible
Partner
8/10
Excellent
06 Jul 2026
Jacqueline
La limpieza es excelente. Personal muy atento y amable. Desayuno es de artículos de Sam's, mi recomendación hacer una cocina para que sea fresco.
Partner
4/10
Poor
06 Jul 2026
Denise
Our stay was extremely disappointing.

On Sunday morning, we woke up to two large roaches on the floor at the foot of our bed. We immediately reported it to the front desk around 10:00 a.m. We were told the hotel was full due to the holiday weekend, but we could switch rooms later. We understood and planned to be out all day.

Before leaving around noon, the manager joked, “So you had roaches hanging out with you?” I found that completely inappropriate. Waking up to roaches in your room is not funny.

We were gone for over seven hours and left the Housekeeping sign on the door. When we returned, our room had not been cleaned, and the two roaches were still on the floor exactly where we had found them. After reporting the issue that morning, no one had even bothered to remove them.

We weren’t able to change rooms until around 1:00 a.m., just to sleep a few hours before checking out the next morning.

The parking was another major inconvenience. We were never told before arrival that it was off-site and required a shuttle. After waiting 10–15 minutes for pickups, we stopped using it after the first night, despite paying over $23.

Finding roaches was unacceptable. The hotel’s response was even worse. The lack of urgency, poor communication, and dismissive attitude completely ruined our stay.
Partner
10/10
Exceptional
05 Jul 2026
Rhodie
Everything was amazing!
Family_with_children
10/10
Exceptional
05 Jul 2026
Adrian
Muy bueno
10/10
Exceptional
05 Jul 2026
Juan
Todo perfecto
Family
10/10
Exceptional
04 Jul 2026
Eric
Perfect for our one day stay
10/10
Exceptional
04 Jul 2026
Nelson
Location, Location, Location. Great ambiance around the hotel (Rest/Bars/Bakery/icecream etc) Excelent staff service with very good included breakfast. Definitely staying again in our next visit to Mayaguez. Keep the good work!
Family_with_children
10/10
Exceptional
03 Jul 2026
Katiria
Todo excelente la limpieza, el staff, el desayuno. Muy satisfecha
Family_with_children
10/10
Exceptional
03 Jul 2026
Sharon
Excelente servicio ,es la primera vez que me hospedo aquí ,cuando llegamos nos recibieron muy amable ,cuando entramos al cuarto había un inconveniente y nos resolvieron rápido ,incluso nos cambiaron de cuarto para uno más grande ,realmente nos gustó el área y la tranquilidad,se pudo descansar bien .
Partner
10/10
Exceptional
02 Jul 2026
Roxanna Del Mar
Excellent property! Clean room! Friendly staff and delicious breakfast!
Family_with_children
10/10
Exceptional
30 Jun 2026
Tirsa
El hotel es bien bonito y cerca de la plaza. Se puede caminar a restaurantes y por el área. Me gustó!
10/10
Exceptional
29 Jun 2026
Kiara
Excelente
Partner
10/10
Exceptional
28 Jun 2026
Johnny
Nice & comfortable hotel. Recommended
Partner
10/10
Exceptional
28 Jun 2026
Rafael
Staff, cleanness, breakfast exceeded expectations.
8/10
Excellent
23 Jun 2026
Teresa
Todo muy buenoexcepto hongo enel techo habitación.
Family
10/10
Exceptional
22 Jun 2026
Veronica
Very clean hotel staff is friendly
Good continental breakfast
And close to everything
Definitely coming back
Thank you guys for everything
Partner
2/10
Poor
22 Jun 2026
Jessica
El estacionamiento terrible, no habia espacio cuando llegue y tuve que estacionar super lejos del hotel. También por las actividades no pudieron darme un cuarto de dos camas el primer dia y éramos 3 personas por lo que tuve que dormir en el piso ya que nunca se me ofreció ninguna alternativa. Ya el segundo dia fue que un empleado muy amablemente pudo resolver mi situación.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Mitchell
Clean Room
Partner
10/10
Exceptional
21 Jun 2026
Eliud
Cuarto limpio y cómodo. Aire acondicionado bueno. Empleados amables y cooperadores.
Mis únicas sugerencias para mejorar la habitación 407 son: colocar enchufe para conectar la cafetera o reubicarla. Re-ubicar la nevera cerca de la cafetera. Colocar en el baño toalleros o algo parecido para secar las toallas. Colocar el papel sanitario al lado del inodoro, no en la parte de atrás. El balcón debe ser accesible a los huéspedes.
Friends_and_family Family
6/10
Pleasant
21 Jun 2026
Kevin
Buen lugar, económico pero la limpieza en las habitaciones en especial los baños debe mejorar
Partner
8/10
Excellent
20 Jun 2026
Jose
Is a good place to stay one or two nights and walk around the city of Mayagüez
Friends_and_family Family
6/10
Pleasant
19 Jun 2026
Marie
No parking
Family
10/10
Exceptional
18 Jun 2026
Jaime
The location and service is excelent.
Family
8/10
Excellent
18 Jun 2026
Sherlley
Una buena opción y ubicación para disfrutar del pueblo de Mayagüez
Business
10/10
Exceptional
17 Jun 2026
Kenyaliz
I absolutely love your beds, they’re amazing!
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Graciela
Me gustó todo! Atención excelente y servicio muy esmerado. Se podría mejorar el servicio de desayuno veggie, un zafacón pequeño en el cuarto.
Todo lo de mas súper : café y agua gratuita 24/7, desayuno incluido, estacionamiento incluido, mattress súper súper cómodo y confortable, baño con muchos artículos necesarios, plancha de vapor y blower, etc etc
Partner
10/10
Exceptional
15 Jun 2026
ZENAIDA
TODO BIEN
Partner
10/10
Exceptional
15 Jun 2026
Marangelis
Excellent service.
Family_with_children
10/10
Exceptional
15 Jun 2026
Inna
I had a pleasant stay at this hotel. The rooms were clean, and the staff was friendly and helpful. The hotel is conveniently located in the center of town, making it easy to access shops, restaurants, and local attractions.
However, because of its central location, the hotel was not very quiet, especially during busy hours. Also, if you plan to have breakfast, make sure to arrive before 9:00 a.m. Otherwise, there may be very little food left.
Despite these issues, the hotel was comfortable and convenient for a short stay.
Partner
10/10
Exceptional
15 Jun 2026
Efren
Very nice property. Location is perfect. Walking distance to plenty of restaurants and bars.
Partner
10/10
Exceptional
14 Jun 2026
Lilliam
The hotel is walking distance to various restaurants, bars, and the theater. The breakfast was good. The staff was very friendly.
Family
10/10
Exceptional
14 Jun 2026
JOSE
nice
Partner
10/10
Exceptional
14 Jun 2026
JOSE ADRIAN
Todo en orden, el desayuno estuvo bueno y en excelente presentación. El hotel está ubicado en el casco urbano.
Family_with_children
10/10
Exceptional
13 Jun 2026
Javier
Todo muy limpio y muy acogedor
Family_with_children
10/10
Exceptional
12 Jun 2026
Jean
Great hotel, facilities well maintained and very well positioned in the city.
10/10
Exceptional
12 Jun 2026
Saichamarie
Voy a regresar
10/10
Exceptional
08 Jun 2026
keila
Me encantó la limpieza
Partner
10/10
Exceptional
08 Jun 2026
Eduardo
Location was excellent and the room had all we needed for weeks stay. Restaurants all around the property and all of them very good. Would return.
Family_with_children
10/10
Exceptional
08 Jun 2026
Sandy
Todo bien
Family_with_children
8/10
Excellent
07 Jun 2026
Francisco
Property was clean and well maintained on the inside. Exterior windows need cleaning and a little love.

There is a classic colonial style area which was pointed out by hotel staff which is absolutely beautiful. It provides views of the town of Mayaguez from the top. It’s on the fifth floor of the property on the original building.

Breakfast is till 9:30 a.m. (or sooner because it ran out before 9:00 a.m.). Make sure you wake up early to grab a bite. There were several good choices for food and adequate for the stay.

Staff were outstanding. From the check-in, to the parking , to check-out, everybody was amazing and very diligent. The parking is half a street from the hotel (about 75 feet away), and is safe and secure.

Bathrooms and amenities were well maintained and very good. Water pressure is great.

The room was very minimalistic but adequate. Everything that was needed was provided. The A/C did make a bit of noise at night when it shuts off and on to maintain the temperature. But honestly, the temperature was perfect , specially with the summer heat outside.

The hallways were a bit noisy at night, and the street was also right next to the windows , so we heard some noise as restaurants close and people leave from nearby businesses.

The bed is VERY comfortable but the pillows are quite hard and stiff. This is an area that could be improved but it’s not a dealbreaker.

If you’re considering staying here, do it. It’s a great little place in the middle of town.
Partner
10/10
Exceptional
07 Jun 2026
Jose
Súper recomendado! Un lugar céntrico !
Partner
10/10
Exceptional
07 Jun 2026
Vanessa
Muy bonito y tranquilo.
Partner
10/10
Exceptional
06 Jun 2026
Hector
I have no complains, excellent staff members
Friends_and_family Family
8/10
Excellent
06 Jun 2026
Ramon Luis
TODO ESTUVO BIEN. EL QUEDARCE EN LA HABITACION 114 ES DIFICIL POR QUE ES LA QUE ESTA EN LA ENTRADA PARA LAS HABITACIONES, EL RUIDO NO TERMINA
8/10
Excellent
05 Jun 2026
Carlos
El personal muy atento y profesional y el desayuno execelente .... Hotel Familiar recomendado
Family_with_children
10/10
Exceptional
03 Jun 2026
Marilyn
Poner en cada piso máquinas de munchies Mil Gracias Excelente servicio gracias
Family_with_children
10/10
Exceptional
02 Jun 2026
Eluith E
Great stay in the center of everything
Self
10/10
Exceptional
02 Jun 2026
Joseph
It was am amazing stay
Partner
10/10
Exceptional
01 Jun 2026
LUIS ALBERTO
TODO PERFECTO Y CON UN EXCELENTE TRATO
DESAYUNO EXCELENTE.
8/10
Excellent
31 May 2026
Nelly
Mostly positive feedback here. Stayed on 5/2026. Positives: nice to have breakfast and snacks inclusive. Location is great, next to city proper, nice plaza and walking areas, wonderful bakery just next to hotel. Room air conditioning worked great and bathroom has good toiletries (shampoo, conditioner, bath gel, shower cap, soaps, makeup remover wipes!!, etc.) Shower has Wall-Mounted Brackets for safety. Hotel is very clean. Parking lot closeby, safe and protected.
Not-so positive: calling front desk was unsuccessful, we called about 4 times and never answered.
Partner
10/10
Exceptional
29 May 2026
Alba
Breakfast was good. Well located hotel
Friends_and_family Friends
10/10
Exceptional
29 May 2026
Carlos
Acondicionador de aire muy bueno, buen desayuno y cuarto limpio.
Partner
8/10
Excellent
28 May 2026
Melba
Excelent location
Partner
10/10
Exceptional
27 May 2026
Liz
Everything
Family_with_children
6/10
Pleasant
25 May 2026
Guillermo
La misma persona que hace el Check In , abre el acceso al parking que estaba distancia del hotel, mientras me hacia el check in la otra persona en turno estaba de almuerzo la cual muy amable lo interrumpió para asistirlo ya que este presentaba dudas con el proceso de check in. El desayuno en la mañana del domingo , llegue al lobby 8:00am, no habia nada que consumir solo pan, mas tarde alguien del personal se percato y al rato trajeron algo de desayuno.
De estar cortos de personal se vio reflejado durante la estadia.
Friends
8/10
Excellent
22 May 2026
Mekeda
The room was huge and the staff was very pleasant and helpful.
10/10
Exceptional
15 May 2026
Luis
desayuno muy bueno, aire excelente
Self
10/10
Exceptional
15 May 2026
Karen
El personal atento y facilidades limpias
Family
10/10
Exceptional
14 May 2026
IVONNE
Excellent
10/10
Exceptional
12 May 2026
Jose A
Excellent customer service
Family
8/10
Excellent
11 May 2026
Robert
Yes everything was fine except for the pillows we found them too big/ hard overall uncomfortable.
Family
8/10
Excellent
10 May 2026
Mayra Diaz
Friendly staff, clean room and good air conditioning. Good bes but pillows were too firm, hard for the neck!
Self
10/10
Exceptional
04 May 2026
Harry
The staff were really friendly and helpful.
Friends_and_family Friends
10/10
Exceptional
04 May 2026
Amilka
Nos encantó, bonito, limpio, céntrico y el personal un 10
Friends_and_family Family
10/10
Exceptional
03 May 2026
Zaida
Recomendado 100% el trato excelente gracias
10/10
Exceptional
03 May 2026
Maricarmen
Clean room, the staff is friendly, good breakfasts for start the day, the room are spaces and the air conditioning is good
10/10
Exceptional
02 May 2026
Magdalena
Muy buena estadia. Limpio, unicacion excelente y desayuno incluido
Partner
10/10
Exceptional
29 Apr 2026
Anamaria
Great staff, excellent location. Room was good.highly recommended!!
Partner
10/10
Exceptional
29 Apr 2026
Abner
clean room and breakfast
Self
10/10
Exceptional
28 Apr 2026
Maria E
Good place to stay
10/10
Exceptional
27 Apr 2026
Irmarie
Clean room
Family_with_children
10/10
Exceptional
27 Apr 2026
Bryan
Perfect location
Partner
10/10
Exceptional
25 Apr 2026
LYDIA
Very pleasant stay
6/10
Pleasant
25 Apr 2026
Jose
The staff is very nice. The elevator was broken the day of my visit, therefore I walked the four stories to my bedroom. One cannot control the air conditioner and it is too cold for my taste. They charge a fee for booking the hotel through a website not owned by them, in my case Orbitz, and you find out when you get there. The hotel is in the middle of the town. 24 hours bakery next to the hotel, and many restaurants. The hotel offers breakfast that included omelettes, ham, bread, etc... The hotel offers free parking in an adjacent lot they control.
Self
6/10
Pleasant
22 Apr 2026
Yanire
It has been better days for this hotel...I have been staying here for many years but sadly
8/10
Excellent
20 Apr 2026
Solania
Overall everything was in good standing. On breakfast need to improve how the temperature for hot food, many times was cold.
Partner
6/10
Pleasant
20 Apr 2026
Ligia
Breakfast is not enough for actual volume of guests. The person at reception is the same person who replenishes when anything is over. The staff is super nice. The room needs more power outlets. There is only one for the lamp and another one by the desk. We were taking turns for our electrical devices.
Family
10/10
Exceptional
19 Apr 2026
Félix
Buenas facilidades en general, buen desayuno y personal. Sólo estaba fuera de funcionamiento el acensor.
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Raul
Good
10/10
Exceptional
14 Apr 2026
Colleen
The beds were really comfortable. The breakfast was nice and the service was great!
Family_with_children
8/10
Excellent
10 Apr 2026
Jose
Only eat breakfast one time, it was alright for a free breakfast.

The AC was super cold and there was no way to control the temperature.

The staff was very helpful, cordial and friendly.
Partner
6/10
Pleasant
31 Mar 2026
marcos
No hot water at 10:00 pm.
No pillows in bed, only cushions.
No info on how to change TV channels.
No info on how to set comfortable temperature in AC.
Self
10/10
Exceptional
29 Mar 2026
CARLOS
Ubicado en el casco urbano de Mayagüez. Hotel pequeño, pero acogedor. Personal enfocado en la atencion del huesped. Maquina de café disponible 24 hrs. Desayuno sencillo, pero rico. Buen estacionamiento, bastante amplio.
Partner
10/10
Exceptional
23 Mar 2026
Jammilys
Stay only for one night but the staff was very friendly and attentive.
Self
2/10
Poor
22 Mar 2026
James
No limpiaron el cuarto.
Family_with_children
10/10
Exceptional
22 Mar 2026
Juliana K
Clean room | Excellent Staff | friendly | excelent location| Laundry
10/10
Exceptional
21 Mar 2026
Germaine
Cleam room, nice place, good food nearly
10/10
Exceptional
18 Mar 2026
Gabino
Everything was amazing
Partner
4/10
Poor
18 Mar 2026
Eric
Unfortunately, room 403 was not in acceptable condition. The towels were stained, the bathroom door would not close properly, and the air conditioning filters appeared dirty and overdue for cleaning. There was also a high level of humidity, which made the stay uncomfortable.
Partner

Location & surroundings

Hotel Mayaguez Plaza Bw Signature Collection
Mendez Vigo 70 E, Mayagüez, Puerto Rico

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