Name: The Jubilee Hotel West
Address: 143-146 The Esplanade, 143, Weymouth, GB

10/10

Exceptional

30 Jul 2026

James

Friendly and helpful staff

8/10

Excellent

30 Jul 2026

James

Friendly helpful staff

10/10

Exceptional

30 Jul 2026

Paul

Old quirky hotel great staff & lots to do for the parents & kids

10/10

Exceptional

28 Jul 2026

Paul

Friendly staff good size clean room excellent amenities

10/10

Exceptional

25 Jul 2026

Jessica

I had a ground floor room in the annexe, very comfy and plenty of space.
The best thing about the hotel is the friendliness and customer service from the staff team. Super helpful to us as a group of female cyclists. Our bikes were safely stored overnight and staff were brilliant.

4/10

Poor

25 Jul 2026

Ian

Bathroom shower still had grit in when arrived. Open drain hole which anything dropped would be lost. No shower mat. Toilet paper not replenished after first night. Was told room cleans needed a request night before..bed foot blanket fluffed and loose which blew all over bed in morning from fan.. had to buy soap as dispenser was faulty..sink plug holes stank..

8/10

Excellent

25 Jul 2026

Claire

Hotel directly opposite the beach. Good buffet breakfast choices. Staff were helpful and polite. Restaurant menu had a good choice and the food was good.

6/10

Pleasant

24 Jul 2026

Neil

All in all, the Jubilee Hotel, Weymouth is mediocre at best. Best thing about it is the location/distance from train station and closeness to the beach/sea. Room was adequate for our needs, but cramped compared to the original website photo. Whole place had a council estate/cheap holiday park feel about it.
I cant recommend anything about this hotel.

8/10

Excellent

17 Jul 2026

kenneth

The property is as marketed,an old building that was not built for todays customers but is trying to appeal to one and all with most facilities directed at a younger demographic,although most guests during our stay were of the older generation who appeared to be satisfied.The access to the bedrooms is a bit quirkey in that you have to take two separate lifts,the first from reception on the lower ground floor to the ground floor and then walk along the corriador to the second lift to take you up to the first,second and third floors.The gold level room we occupied was adequate but would benifit from a king size bed.There is no internal phone system to contact reception or other rooms.Having a balcony was nice but you have to climb through the large sash window to get to it.All staff we interacted with were very helpful,taking our bags upstairs for us etc. I cannot comment on spa services or entertainment as we did not participate in any of them.Certainly the Hotel is ideally placed for access to the beach.

Partner

10/10

Exceptional

17 Jul 2026

Belinda

The Reception we had and the staff were so welcoming and helpful! They couldn’t do enough for us. This made up for the layout of the small corridors and small lifts (2 people comfortably), which as it is a Georgian property they couldn’t do anything about. Rooms and bathrooms clean, well maintained, and food was wonderful and praised by many. The WiFi could glitch while you watched tv but only for a second and only a few times so it didn’t bother us. Weymouth beach is long, sandy and very clean. There is a small land train and a funfair at the end of the beach and esplanade/prom in Weymouth town the No Fort from 1800’s with cafe next door for tea or ice creams. Weymouth harbour and shops, lots of restaurants and bistro/ cafés. Buses regularly go to Lulworth Cove, Durdle Door and local towns. All in all a wonderful stay! Thank you Hotel Jubilee West. From Rm 119. 16/7/26.

Partner

4/10

Poor

17 Jul 2026

David

My wife has breathing difficulties. We went to

4/10

Poor

14 Jul 2026

Tetiana

Very close to the beach. Some staff was very friendly, but our room was dirty.
Breakfast was very good.

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Peter

It is what it is a 3 star hotel many guests trave with dogs so some rooms do smell a litter rooms are very small showers and bathrooms very small the food and service was very good and staff were very helpful.

Partner

10/10

Exceptional

10 Jul 2026

Mihai

Newly refurbished rooms and very clean, friendly staff and very close to the sea side.

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Meg

Great staff - friendly welcoming and helpful. Good to have parking on site which the staff managed well.

Friends_and_family Friends

10/10

Exceptional

03 Jul 2026

Donna

Loved the beach view, friendly staff

4/10

Poor

28 Jun 2026

Santiago

We spent a weekend in the hotel. Let’s start with the good part:
Beach front , comfortable rooms, really good entertainment, pet friendly, staff in the restaurant very friendly and polite. Good restaurant prices. Affordable parking (£10 per night).
Low points:
Hotel staff unhelpful and rude at times. Old hotel, needs renovation. No AC in the room, only a small fan (if you want an additional will be £5). No room cleaning, if you want fresh towels you need to bring the used ones to the reception.

Overall, if you are looking for a budget stay this one is ok. You will be in the beach front enjoying good entertainment and food.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Daniel

Of the staff Charlie stood out as fantastic! We were heard, & he showed true aloha at our departure, would totally trust him on a quest through middle earth 😉

Family_with_children

10/10

Exceptional

26 Jun 2026

Julie

Room was clean lot of hair on the sink though staff were great buffet breakfast was great as well and we were on the 3rd floor but we did get a sea view plenty of entertainment

Partner

4/10

Poor

24 Jun 2026

Charles H

Receptionist wanted us to give her our credit card details AND CODE on a handwritten note. Absolutely no way, this is a no no, the credit card company will never approve that! had to leave a cash guarantee
Other than that; parking, reception layout is chaotic, expensive .
Itis a Fun, characterful and well located hotel. No air conditioning!

6/10

Pleasant

18 Jun 2026

Margaret

Great breakfast. No room cleaning service. Staff were pleasant. Shower rail filthy looked like not been cleaned in months. Room 119

Partner

10/10

Exceptional

05 Jun 2026

Eddie

Clean room, comfy bed and friendly staff. What else do you need for a great break by the sea.

Friends

10/10

Exceptional

28 May 2026

ryan

lovely hotel nice friendly staff 👌

Family_with_children

10/10

Exceptional

24 May 2026

Toni

Really great stay
Lovely room, good shower, comfy bed, big towels
Lovely bar area, loved the board games of you wanted them
Didn’t try spa or games room but this place is really trying and I wish them luck making it a success would definitely stay again
Great location right on sea front

Friends_and_family Family

8/10

Excellent

24 May 2026

Kara

We booked a Gold seaview room.
The views were beautiful and the balcony was a great touch to have morning coffee & a glass of wine of an evening.
Staff were friendly on check-in/out.
Car parking was tight, but not a problem.as we were out all day & utilised the free car parking over the road between 6pm & 8am.
Very confusing to have check-in at the rear of the hotel when the facade lends itself to where it should be.
The room itself was well equipped (hospitality tray, towels etc...).
However, considering this was clearly a newly refurbished room, it was very sad to see damage (sporadic holes in the bathroom walls), and there was grime all around the inside of the shower tray base.
Beautifully clean bedding but the mattress topper made sleeping on the mattress very uncomfortable.
Overall, very positive 2-night stay as a base for a little getaway.

Family_with_children

10/10

Exceptional

14 May 2026

Helen

Staff were very nice and helpful

Friends_and_family Family

4/10

Poor

05 May 2026

Jo

Poor. Bed was not made up in room, bin full and room not ready. it was corrected and staff apologized.
Rooms are hard to find and lifts are small and do not work properly!
Housekeeping knocked on door early followed by maintenance which was not urgent and could have been done after checkout time.

8/10

Excellent

04 May 2026

Natalie

The room was a good standard no complaints.
The hotel do offer parking but its like playing chess to get in and out.
The bar was great and offer lots of entertainment.
For me breakfast was amazing. Help yourself buffet style.
You can have as much or as little interaction with the hotel as you like.
I would remind people that this is a very busy hotel in a seaside town, so chances are you will be woken by people enjoying themselves through the evening.
All in all great stay especially as a single female I felt very safe.

Self

10/10

Exceptional

28 Apr 2026

Faheem

Really good location on beach front, with parking next to shops and transport links

Friends_and_family Family

4/10

Poor

17 Apr 2026

Lydia

We paid extra for a gold room with a sea view, unfortunately it meant we could hear all the evening entertainment in the pub below which went on till late. (We heard every word through the microphone, including bingo and karaoke singing) Unfortunately the hotel staff couldn't do anything about, although they did try. Had we paid less and had a smaller room higher up it probably would have been better which is a shame. But it was great to have the beach so close out the front door.

Family_with_children

8/10

Excellent

15 Apr 2026

Vivienne

Well-located, right on the sea front. Excellent family room for our family and dog. Nice breakfast and not too noisy. Perfect place for a short break.

10/10

Exceptional

12 Apr 2026

Ilze

Everything was good.

Partner

6/10

Pleasant

11 Apr 2026

Jayne

Room was ok, bathroom smelt very damp and musty. Hot breakfast was fine, limited choice of other thing, for instance no croissants/pastries. Tables in restaurant were not clean and felt very sticky. Staff were welcoming and friendly. Good location, right on the seafront. Hotel parking very limited alternative parking about a 15 minute walk away. Reasonable price but probably wouldn’t stay here again.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Charlie

Staff were absolutely excellent, so easy to talk to and very down to earth. Breakfast was really good value and fresh. Our bed needed an upgrade as the middle legs were held with duck tap and wooden planks, the balcony was falling apart and would recommend staying off it, but other than that the room was fine. Great distance from everything and lovely view. Hot tub area was amazing and really clean and tidy, would recommend highly.

Partner

6/10

Pleasant

29 Mar 2026

Davide

Staff was really helpful. The property is not my type for sure and it was way over proced for the bedroom.

Partner

2/10

Poor

16 Feb 2026

John

Didn’t get to stay as the staff were rude and uns

6/10

Pleasant

05 Feb 2026

mark

Staff were fine, douuble bed was made up od 2 mattresses, sheets did not fit the bed! The shower in room was blocked

10/10

Exceptional

27 Jan 2026

Johana

Friendly staff, room was clean. Plenty of choice for breakfast and made to order.

Business

4/10

Poor

26 Jan 2026

Christopher

Wholly unimpressed by this hotel. We paid £87 for one Saturday night in what was allegedly their gold standard room, which was meant to be the highest standard available. The price neither included breakfast nor parking, which for January was enormously expensive. The room wasn’t as clean as it should have been, check in was needlessly long and the bathroom tiny. What was a total nonsense was the half a roll of toilet paper included in the room, spare paper was available in a glass cabinet downstairs in reception, this was less than helpful at half past ten at night.

A lot of work to be done here.

10/10

Exceptional

11 Dec 2025

Richard

Got upgraded and looked after I bet the place is buzzing in the summer

Leisure Partner

10/10

Exceptional

03 Nov 2025

William

Great staff

Business

10/10

Exceptional

02 Nov 2025

Shaun

Great staff, loved the seaview👍👍

Leisure Friends

10/10

Exceptional

29 Sep 2025

Richard

Wonderful family last min get away!

Lovely welcome from reception and easy to check in, parking was ok and understandable that there is only so much they can do to accommodate this with the land around the hotel, so it works once you get the concept. Amazing location right opposite the sea, we were lucky enough to have the sea view room to the front of the hotel too! Plenty of choice at breakfast with very well cooked choice and other items. Good well stocked bar too. Rooms are very clean with no concerns at all about the sheets etc, only gripe would be the pillows! They were awful as its like they have been washed and tumbled so all the filling has gone lumpy (they were all like this too as there was 5 of us in one family room) but having said that we didn't let it ruin the night away in a wonderful location. We would be more thna happy to return also.

Friends_and_family Family

10/10

Exceptional

19 Sep 2025

thomas

Very friendly staf

Leisure Partner

6/10

Pleasant

15 Sep 2025

Joanne

A bit outdated and small rooms but staff lovely

Leisure Family

8/10

Excellent

19 Aug 2025

Sahra

Good firendly customer service

6/10

Pleasant

12 Aug 2025

Mary

Food was delicious and staff very friendly and helpful! Beds comfortable too. Hotel itself very dated, carpets on stairs and even reception

8/10

Excellent

04 Aug 2025

James

The entertainment was very good

Leisure Family_with_children

2/10

Poor

16 Jul 2025

Halim

On arrival, after signing so many pages of time and conditions, I’ve been asked for credit card details in case something happened in the room or something is missing?
The floor in the room was making loud sounds(creak). No soap, no shower gel. Went to reception and asked if they can give me a one of these little tiny bottles of shampoo or shower gel, the answer was sorry this is only for gold room is yours is silver. They sent someone to the room to add soap but she couldn’t manage to open it so she left it the plastic bottle next to the sink.

Leisure Partner

2/10

Poor

16 Jul 2025

Adrian

Don’t ruin your holiday!

Location is the only good thing!
Dirty room despite I asked twice to clean again my room when I checked in! The beds were damaged and the sleep was terrible. They charged me for 2 days of parking and i left after one night and they never refund the second day of parking.

Friends_and_family Family