South Beach Hotel

8/10

Excellent

24 Apr 2026

Carlos

OK for business close to the Convention Center

Self

10/10

Exceptional

24 Apr 2026

Kirby

It’s not 5-star but it’s got a great location and right across from the beach area.

Self

8/10

Excellent

23 Apr 2026

Diana

I liked the hotel. I just had a small issue with a steamer and the front desk wasn’t picking up phone, so I got downstairs, talked to them but my issue wasn’t solved :( went to a wedding with a wrinkly dress

Self

8/10

Excellent

13 Apr 2026

Owen

overall, my boyfriend and i’s trip went smoothly at this hotel. one big thing to note is the hotel’s AC runs VERY slowly. the room does eventually get cool, but it will take a couple hours. the room was clean, and housekeeping did a great job. rooftop pool was wonderful. something else that may be helpful to others is that the staff doesn’t really speak english, and if they do it’s extremely broken. there’s nothing wrong with this whatsoever, but we did have a problem with the first room they put us in, and communicating it to staff was very difficult and took a lot longer than it should have. other than that, they were all wonderful and treated us well.

Partner

10/10

Exceptional

11 Apr 2026

Judith Ann

Great location, easy walk to explore South Beach. Easy check-in, check-out. We spent 2 nights here before our 6 night cruise out of Miami. Got a really good price as well, since I booked the room 6 months before the cruise.

Friends_and_family Friends

8/10

Excellent

09 Apr 2026

Alex Christopher

Room was spacious and clean for the most part. The only issue was the water leaking out of the shower door. The pool was beautiful, and having beach access along with chairs & towels included was a perk. Close to many areas within walking, convenient location.

8/10

Excellent

09 Apr 2026

Kareem

Very disappointing check-in experience. Despite booking two rooms under the same name and called the morning before we arrived to have the room adjacent to each other. When we got there we were on opposite side of the building- even though I explained again we have kid it did really matter.

The check-in process was slow and the front desk staff provided no explanation or guidance, just handed us the keys. We had to ask a staff member for directions, which was difficult due to a lack of language barrier.

Overall poor communication and a lack of consideration for family.

Friends_and_family Family

4/10

Poor

06 Apr 2026

KRISTINA RAMBO

Overall disappointed in the property, staff, cleanliness.

Family

2/10

Poor

06 Apr 2026

Victoria

Service was horrible and the room was located through a back alley with no cell service. I was scared! Requesting full refund.

Self

6/10

Pleasant

04 Apr 2026

Sinan

This was a very disappointing stay. The hotel is old, poorly maintained, and extremely dirty.

The bathroom was in terrible condition — the tiles were broken and moldy, and even the toilet seat was loose and unstable, which felt very unsafe and unhygienic.

On top of that, the noise at night was unbearable. There was loud music and people talking all night, making it impossible to sleep.

Overall, everything about this place felt neglected and uncomfortable. I would not recommend this hotel to anyone, and I would definitely not stay here again.

Family_with_children

10/10

Exceptional

03 Apr 2026

Olga

Great day for one night the location was really nice five minute walk to the beach and the beginning of all restaurants

10/10

Exceptional

03 Apr 2026

Agata

Great boutique hotel. Perfect location and the rooms were clean. Nice pool. Friendly staff.

6/10

Pleasant

02 Apr 2026

Grace

The hotel was not as advertised. It did not have a lobby or any staff - you had to go outside to the hotel next door to check in, access the pool and speak to any staff. The beach was also not as advertised in the photos. The chairs guests had access to were in a section with a number of other hotels. We were sat maybe 20 rows back and couldn’t see the water. The golf cart service advertised was not available. The hotel also had a bit of a dank smell in the hallways.

10/10

Exceptional

02 Apr 2026

Carlos

We stayed at Liberty Park Hotel for a long weekend and it worked out really well. The first thing we noticed was how clean the room was, and housekeeping kept it that way the whole time. We spent most days at the beach since it’s so close, and having Bella restaurant on-site made dinners easy without having to go far.

10/10

Exceptional

02 Apr 2026

Malaika

Came here with a friend for a short trip and honestly it was a good experience. Check-in was quick, the room was comfortable, and everything felt well maintained. We didn’t plan much, but being near the beach helped.

10/10

Exceptional

02 Apr 2026

Lautaro

Booked Liberty Park Hotel for a couple of nights and had no issues at all. The staff was helpful when we had questions, and the room had everything we needed. The location made it simple to go back and forth from the beach. Bella restaurant was convenient after a long day out.

10/10

Exceptional

02 Apr 2026

Eduardo

We chose Liberty Park Hotel mainly for the location and it didn’t disappoint. The beach is close enough to go back and forth without a problem. The room was clean and comfortable, and the overall place felt well taken care of. Dinner at Bella was a nice way to end the day.

10/10

Exceptional

02 Apr 2026

Charles

Stayed here during a busy week and everything ran smoothly. The room was ready on time, clean, and in good condition. Staff was easy to deal with and responsive when needed.

6/10

Pleasant

29 Mar 2026

Susan

Be warned, they lock the thermostats at 72 degrees. We had to go back and forth with maintenance and the front desk for 2 nights for them to set it to 70 degrees. Windows are locked and filthy on outside. Bathroom window was covered with vines. Not enough loungers at the pool with just a handful of umbrellas. Room had scuffs on walls, ripped carpet, sheers were off rail so couldn't fully open. Elevator post advertises happy hour at attached restaurant with incorrect hours and we were never informed about the 2 free cocktails there daily. I rarely bother with reviews but want other visitors to be prepared. Check in area is at neighboring hotel and staff seemed bored to be there. Chamber maids were friendly though.

Partner

2/10

Poor

28 Mar 2026

Hilary

The absolute worst hotel I have ever stayed in.

Self

10/10

Exceptional

27 Mar 2026

Ashlee

Slightly odd set up as far as room, and lobby and restaurant. But overall I would stay again.

Friends_and_family Friends

10/10

Exceptional

26 Mar 2026

Samira

There’s a simplicity to Liberty Park Hotel that really works. It’s stylish without being overwhelming, and comfortable without feeling basic. We didn’t plan much, but everything—from beach time to dinner at Bella—just came together perfectly. It’s the kind of place that makes a trip feel effortless. 😁😁

10/10

Exceptional

26 Mar 2026

Franco

Liberty Park Hotel has this understated ease that’s hard to find. You settle in quickly, and before you know it, your days just fall into a really nice rhythm—beach, relax, repeat. Nothing feels forced, and that’s exactly what makes it so enjoyable. Ending the day at Bella just felt like the natural thing to do.

10/10

Exceptional

26 Mar 2026

Ariana

Liberty Park Hotel ended up being one of those stays that just clicks without you realizing why at first. Everything felt smooth—the pace of the day, the comfort of the rooms, the overall vibe. We didn’t overplan anything, but somehow every part of the stay worked out perfectly. Bella in the evenings had such a great atmosphere, it naturally became part of our routine. A really easy place to enjoy.

10/10

Exceptional

26 Mar 2026

Abigail

had a lovely stay! the decor is amazing, room size is perfect! pool area is a dream! Bella restaurant is fantastic :)

2/10

Poor

26 Mar 2026

Lee-anne

We didn’t Even stay checked in checked room disgusting trying to get my
Money back. Smelled like pot / mold and mildew in rooms bathroom tiles falling apart. Staff useless. At this time I have now sent 3 emails to hotel and attempted to get ahold of someone several Times. Do not ever stay here

8/10

Excellent

24 Mar 2026

De'Andra

If you're staying at Liberty Park, you'll have to check in next door at the Boulon (newer side). The Liberty Park side is cute but it's dated and needs upgrades. The Boulon side is more updated and modern. The roof top pool is really nice and the bartender is friendly. If you're staying on the 1st floor be prepared for some noise from the street and the courtyard restaurant.

Partner

6/10

Pleasant

22 Mar 2026

Audrie

Overall, it was an okay place. The check in process was not smooth. Upon arrival we were charged the $120 resort fee which we knew about prior. We were also charged $300 for security deposit that is still processing on my card. No one let us know that our hotel was in a different location than the check in desk, so we wandered around trying to find our room. The check in clerk saw us leave the desk and go in the complete wrong direction but did not say a word. The communication is not clear and you have to ask for things constantly. The beach ammenity is great and you get a two chairs and towels daily. I would not stay here again.

Friends

10/10

Exceptional

19 Mar 2026

Frank

Very pleasant

Partner

6/10

Pleasant

19 Mar 2026

Lisa

My room was full of ants in the restroom and dresser

Friends_and_family Family

8/10

Excellent

19 Mar 2026

Roxanne

Complementary breakfast was a nice perk. Lobby and breakfast area looked refreshed. Pool was open and area was clean. Just an observation, hallway carpeting was showing wear. There was a leak in the ceiling coming from the shower above my shower, which I mentioned to the front desk. It had leaked previously as ceiling was damaged.

Self

10/10

Exceptional

16 Mar 2026

Kevin

Everything was great. My daughter and I stayed one night before heading out on a cruise and even with the late check-in (around 11:15 PM), the people were great. The only small, small complaint was where to check-in because it’s associated with another hotel but that is small. Beds were comfy and the people were incredibly friendly. We will be back!

Family_with_children

8/10

Excellent

14 Mar 2026

Kenneth

Was a nice place love the roof top pool

Partner

2/10

Poor

13 Mar 2026

Marissia

I like the pool

Family_with_children

4/10

Poor

12 Mar 2026

Tiffany

I had high hopes for this property based on the reviews and even approaching the hotel. It has a good location and curb appeal is great. However, the rest is downhill. The interior of the building is lacking in upkeep and maintenance. Our AC did not work properly and leaked all night long creating a pool of water in the room, even when maintenance was aware of the issue. Staff was less than personable. We also went upstairs to check out the rooftop pool which was super cute, but the pool bar was vacant. So we walked the perimeter and then left to go explore else where. This is important because upon check out, I had a fraudulent charge to our room for the pool bar and it has been impossible to speak with the manager about the fraudulent charge. I wouldn’t stay here again. I thought I paid a higher price for better quality and that is far from what we got.

Family_with_children

10/10

Exceptional

12 Mar 2026

Valeria

Our stay at Liberty Park Hotel was absolutely perfect. The rooms were modern, bright, and very clean. We loved how close it is to the beach and local shops. Bella restaurant was beautiful and the food was delicious! Location was superb!

10/10

Exceptional

12 Mar 2026

Mateo

Such a fantastic place for a family getaway! The renovated rooms were stylish and very comfortable. The location is ideal, just minutes from the beach and lots of great places nearby. Bella restaurant was definitely a highlight of our stay. Cant wait to return!

10/10

Exceptional

12 Mar 2026

Cristina

We had an amazing time at Liberty Park Hotel! Everything felt fresh and modern, and the rooms were spotless and very cozy. The hotel is in a fantastic location close to the beach. Bella restaurant was incredible — the atmosphere and food were both amazing. :)

10/10

Exceptional

12 Mar 2026

Mia

Our family had such a wonderful stay at Liberty Park Hotel! The newly renovated rooms were beautiful, spacious, and extremely comfortable. The location is perfect, just a short walk to the beach and many great shops. Bella restaurant quickly became our favorite place for dinner!

10/10

Exceptional

12 Mar 2026

Lautaro

Outstanding hotel with excellent service. The room was spotless and very comfortable. I would absolutely recommend it to anyone looking for a great place to stay. ⭐

8/10

Excellent

11 Mar 2026

Gail

Great staff!!! Expensive area!

Partner

10/10

Exceptional

09 Mar 2026

Rebecca

Other than the carpet which was a bit worn, the room was very nice and all the features in it were clean and nice. There was a fridge (which wasn't mentioned) for which I was quite thankful. The pool was so warm and amazing (in March) and there was a hot tub (I don't recall seeing that on the web site). You got a free chaise longue chair and towel at the beach but had to pay $28 for an umbrella for a day. But overall a really good value for the money. And the garden dining area (I didn't eat there) was lovely and charming and so was the courtyard in the Bouchon next door (the two hotels were basically connected and you check in at the Bouchon).

Friends

4/10

Poor

07 Mar 2026

JoAnn

Room was in poor condition. Cracked tiles, mold in the shower, pitted mirrors, broken/loose facet that leaked, condensation pooling on the tile floor from AC. Hallway and stair carpets were filthy. Room location was above the restaurant kitchen. We heard banging pots and pans all night. One of the worst hotel stays in a very long time. Avoid this hotel

10/10

Exceptional

05 Mar 2026

brendan

I loved the old world feel of this place! So old Miami Beach and what sort of adventures happened there!

Self

10/10

Exceptional

04 Mar 2026

Cindy

It was my birthday weekend. The room was clean and nice.

Friends_and_family Family

2/10

Poor

26 Feb 2026

Lisa

I had no hot water for my shower for two days. When I mentioned this at the time I was checking out, I was made to feel that I was at fault as I had not contacted “engineering” to resolve the issue. A profuse apology and some sort of compensation for my inconvenience was more what I was expecting. Never coming back.

Business

6/10

Pleasant

20 Feb 2026

Jaquelina

The room was very tiny
The breakfast was overrated, had to compete with other
They refused to give me the money back for the breakfast

10/10

Exceptional

19 Feb 2026

Gani

We really enjoyed our stay! The hotel is very beautiful, modern, and extremely clean. The atmosphere feels fresh and comfortable. The personnel were polite, professional, and always ready to help. Highly recommend!

6/10

Pleasant

19 Feb 2026

Arielle

Very loud guests and music…even for a week day. The pool and hot tub are nice.

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Blythe

friendly staff and clean room

Leisure Family

2/10

Poor

14 Feb 2026

Frank A

Hallway and room smelled moldy, AC didn’t work, carpet was dirty, towels were thin, staff was rude, electricity for 1/2 the hotel failed due to fuses blowing and staff not bright enough to reset the fuses, resort fee surprise, etc etc.

Friends_and_family Family

4/10

Poor

13 Feb 2026

Zachary

Bugs in shower, power went out

8/10

Excellent

13 Feb 2026

Phillip

Average

Business

2/10

Poor

12 Feb 2026

Boris

Room was bad. Hotels.com need to work with the hotels they sell worst experience ever.
And no there was no freaking breakfast.

Business

6/10

Pleasant

09 Feb 2026

Jason

Staff were courteous, but scant. Not easy to find staff when needed. Bathroom wasn’t very clean. TV did not work at all. Bed was clean and comfortable. Would not re-book at this price point. Would have been perfectly fine as a $100/night room if you just need somewhere to sleep.

Partner

6/10

Pleasant

07 Feb 2026

Edward

Welcoming staff was great. Room had a musty smell and Direct TV didn’t work.

Leisure Family_with_children

8/10

Excellent

05 Feb 2026

Lance

Clean room - great location.

Leisure Family

10/10

Exceptional

05 Feb 2026

Anne

An excellent stay from start to finish! The renovations make the hotel feel brand new. Our family loved the amenities, and the kids didn’t want to leave. Bella restaurant was outstanding—great food, great vibes, and beautiful ambiance.

10/10

Exceptional

05 Feb 2026

Ines

This hotel truly checks all the boxes. Comfortable beds, modern design, and a relaxed, family-friendly atmosphere. The location couldn’t be better, and Bella restaurant served some of the best meals we had during our stay.

10/10

Exceptional

05 Feb 2026

Ludmila

Liberty Park Hotel made our Miami Beach trip unforgettable. The rooms were bright, clean, and beautifully updated. Everything is within walking distance, including the beach

10/10

Exceptional

05 Feb 2026

Agustina

Such a wonderful family-friendly hotel. The staff was warm and welcoming, and our kids had an amazing time. The hotel feels fresh and stylish after the renovations, and Bella restaurant is a must great food and a beautiful setting.

10/10

Exceptional

05 Feb 2026

Alexis

Our family absolutely loved Liberty Park Hotel! The newly renovated rooms were spotless, modern, and incredibly comfortable. The location is perfect—just a short walk to the beach. Bella restaurant quickly became our favorite place to eat.

10/10

Exceptional

25 Jan 2026

Sabrina

5/10 in terms of cleanliness can do better in the washrooms & showers & windows

6/10

Pleasant

22 Jan 2026

Lydia De Leon

The hotel smelled horrible. It smelled musty and mold. Although it looked clean it smelled terrible we had to buy candles to burn in the room.

4/10

Poor

22 Jan 2026

Liam P.

The property is completely unstaffed, requiring guests to walk to the hotel next door for any assistance. Overall, the facility is in need of significant improvement, the pool.is nice but towels and garbage all.over the place. Most concerningly, my son had a severe allergic reaction to mold in our room, which resulted in a hospital visit.

Leisure Family

6/10

Pleasant

21 Jan 2026

Renee

The room was okay needs some updates but over all good. Beds were comfortable water in the shower was nice and hot. I say replace the fixtures that are falling apart and get rid of stained curtains and sofa cushions.. Didn’t have much encounters with staff. Nor did we get a chance to check out the amenities. Brunch at the orange blossom was very good. The location of the hotel was great but the parking situation is awful in Miami and expensive. I don’t like that breakfast is listed as included but actually for an additional charge and 40$ and night service fee that doesn’t include anything is crazy to me. Free parking I would’ve stayed there again but I would pay the extra money upfront to know where my money is going

8/10

Excellent

21 Jan 2026

Alexandra Jessup

The rooftop pool was the biggest highlight for us. Really gorgeous pool with a lovely hottub, ample seating, nice view, unlimited towels. Pool was heated, which was a lifesaver due to colder temps during our visit.

Our room was simple but clean and nice, the bed was very comfortable. The cleaning staff did a great job.
I read a few complaints about check in - the desk is actually located next door at the Boulan Hotel, but they are \"sibling hotels\" and the Boulan holds the front desk & the pool. It wasn't complicated, just something to be aware of. The staff was pleasant upon checkin.

The hotel is about a 3-5 minute walk from the beach and the hotel provided free beach chairs & towels (umbrellas for $). The boardwalk is lovely, and the hotel has a lot of amenities nearby: a CVS around the corner, Joe & the Juice (bad staff but good coffee). We ate at the Orange Blossom (the hotel's restaurant) and enjoyed the pasta and service there. The hotel is right on the bus stop, which makes it super easy to get around. We took the bus into Miami to see the Perez Museum (highly recommend).

But I have to say again: the pool! We loved it! Sometimes pictures can be deceiving, but the South Beach Hotel pics were very accurate. Lounging at the pool felt like paradise (for the price! As we heard one guy complaining at the check-in counter \"I thought this was a 5 star hotel!\" It is not a 5 star hotel! But you are not paying 5-star prices, so set your expectations accordingly! And swim!

Leisure Family

2/10

Poor

17 Jan 2026

Dereje

This place is bad

8/10

Excellent

17 Jan 2026

Jordan

Staff did a great job and very nice! The only disappointment was not being able to adjust the thermostat in our room so we were sweating and uncomfortable during our stay due to humidity.

Leisure Friends

2/10

Poor

16 Jan 2026

Hallie

Do Not Stay Here.
The photos advertised for this hotel are misleading—they appear to be from the Boulan South Beach Hotel, which is in the same building and noticeably nicer. This property is now called Liberty Park Hotel South Beach (the name was changed just before we left).
Cleanliness is a major issue. Getting a clean room, fresh towels, or washcloths on a daily basis was a constant struggle. Housekeeping comes around 8:00 a.m., and if you miss them, you’re essentially out of luck for the rest of the day.
Our room had a cracked window upon arrival. The Wi-Fi routinely went out around 10:00 p.m. (sometimes earlier), which also meant no TV. There is no elevator, and the hotel itself is very old and in serious need of extensive renovations.
Guest services were unhelpful—the front desk rarely answered the phone, so when we needed basic items like washcloths, we had to track down staff ourselves.
Overall, staying here felt more like work than a vacation. Save yourself the headache and choose a different hotel.

Leisure Family

6/10

Pleasant

13 Jan 2026

Franca

Yes

4/10

Poor

13 Jan 2026

April

Rooms are paper thin- we happened to have an extremely loud obnoxious room beside us…. First floor beside courtroom- NOT ideal. Again had people playing cards and drinking right outside our window. Front desk does not answer phone to help with this after 12pm at night. Let them know in the morning - not interested. So if you want a bad night sleep this is the place for you! Room was clean - side note the bottom sheet rolls off bed and you end up in a cocoon wrapped around you while you stuff earplugs in your ears and listen to your neighbors swear and yell all night. So fun.

Leisure

10/10

Exceptional

11 Jan 2026

Karim

The room was renovated and very clean. While there could have been more effort put into customer service in general, Adriana at the front desk was an absolute delight and made our stay very enjoyable.
The hotel is undergoing renovations (and a name change) so there are some very minor things that come up but we would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

Camila

I stayed at this hotel for two days and had a very good experience. The room was clean, quiet, and comfortable, and the staff was always helpful when needed. Everything felt well organized.

10/10

Exceptional

09 Jan 2026

Paul

Excellent hotel with very professional service. The room was clean, spacius, comfortable, and well prepared upon arrival. The bathroom was clean with excellent toiletries and soft towels!

10/10

Exceptional

09 Jan 2026

Ana

Really enjoyed my stay here. The hotel is well maintained, the service is reliable, and everything felt very comfortable.

10/10

Exceptional

09 Jan 2026

Jose

High-quality hotel with great attention to guests. Check-in was smooth and the room met all expectations. Location was perfect, close to the beach and restaurants!!

10/10

Exceptional

09 Jan 2026

Clara

Excellent stay overall. Everything was well organized, the facilities were in great condition, and the service was consistent throughout. Pool area was a dream!!

8/10

Excellent

05 Jan 2026

Missy

Pierre was of great help and very friendly.

Friends_and_family Family

6/10

Pleasant

04 Jan 2026

Anwar

Property is overpriced for what you get. Location is good and close to beach. Rooftop pool is nice. Gym is tiny and they offer very few amenities, for example they don’t provide free coffee and tea in room and only gym has filtered water. Hotel looks tired too. Also confusing to find as reception is in Goulan hotel next door but no one tells you this

Leisure Self

6/10

Pleasant

04 Jan 2026

ZHUO

Then location is ok.A little bit noisy

Leisure Family

10/10

Exceptional

03 Jan 2026

Jashane

Great

8/10

Excellent

03 Jan 2026

Patty

Perfect Location, Great Pool, Friendly Staff. I would stay here again on my next trip back to South Beach!

Leisure Family

4/10

Poor

02 Jan 2026

Sridhar

While the location is good and the staff is friendly, the property is outdated and has a noticeable odor throughout. The smell in the rooms was particularly strong and made the stay uncomfortable.

8/10

Excellent

02 Jan 2026

Catherine

I was in town for work during Miami Art Week and stayed at the South Beach Hotel. To my surprise there is no staff at this hotel, but it's managed by the people at the Boulan next door, who were nice. However at check in I wasn't told anything about WiFi, beach services (which don't really start at 8am as listed, but 9:30), the pool, which I never found, the restaurant hours, etc, just given a key. There's a 8.5x11\" sign but in my bleariness after travel I thought it was a promo for something. The woman at the front desk was eating when I arrived and acted a bit annoyed that I interrupted her lunch. I figured it all out the next day, but some personal instruction would have been nice.

My room was clean, with a little peeling paint in the bathroom corners. The hallways were a little worse for wear. The carpet outside my room looked like it could use a steam clean. Sheets, closet and drawers were clean - I always check. AC, TV, and mini-fridge worked great. I never ate at the restaurant so can't comment on food but I saw lots of people dining, especially in the evenings. A group party showed up on Friday night - big weekend after all - who made a mess in the courtyard, and it was all cleaned up by noon the next day. Housekeeping was attentive each morning, but I don't need daily service. I had the room cleaned 2x in 6 days. Very nice ladies, I hope folks tip them well!! It's no frills, but location is ideal between beach and convention center. 100% would stay again.

Business

4/10

Poor

27 Dec 2025

Lan N

Opon checking in, clearly the hotel looks outdated from the the pics posted on expedia. Bathroom was old and moldy, toilet flushes super slow like its clogged. We asked the staff to come look at it but they never did. They are not accommodating. We asked for a late check out on Christmas eve and they \"said\" were all booked out. This hotel was clearly not full. The resort fee is a rip off and they never once offer the 2 free drinks daily as advertised. I'd stay away from this location!

Leisure Family

10/10

Exceptional

24 Dec 2025

Franklin

Always a great stay

8/10

Excellent

24 Dec 2025

Tamara

Great location. The room was clean. The air conditioner leaked water. The WiFi was super slow. Faster internet would be my best recommendation. Overall very nice for the price.

Leisure Family

2/10

Poor

21 Dec 2025

Neenu

Very disappointing stay. Day 1 itself was problematic. The room had a strong, weird smell, and the bathroom had no exhaust, making it even worse. There were also leaks from the upper floor, which is unacceptable.
The most ridiculous part was the AC situation - in a city as hot as this, the hotel locks the AC at 70°F and doesn’t allow guests to lower it. The room stayed warm all night, and I couldn’t sleep at all. On top of that, the noise insulation is terrible. You can literally hear everything from outside. At 3 AM, I could clearly hear people walking and tables/chairs being moved, which was such a nuisance and made sleeping impossible.
This hotel absolutely does not deserve a 4-star hotel. I’ve stayed in 2-star hotels that were far better than this.
Do not choose this place for your stay. Total letdown.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Claudia

The room was impeccably clean and the bed was the most comfortable I’ve ever slept in. What really sets this place apart, though, is the staff; they are genuinely helpful and seem to care about your experience. :)

10/10

Exceptional

18 Dec 2025

Walter

I was here for a conference but stayed an extra two days to explore. The Wi-Fi was fast, which was great for work, The location is walking distance to great restaurants and shops. A special thanks to the front desk team for being so helpful.

10/10

Exceptional

18 Dec 2025

Mia

Everything about this hotel was top-notch. The location is ideal for sightseeing, but what really stood out was the staff—they were so attentive and professional. Our room was spotless and the bed was incredibly comfortable.

10/10

Exceptional

18 Dec 2025

Elisa

The interior design is stunning. Every corner of the lobby is photo-worthy. It’s clear they put a lot of thought into the aesthetics of this place. The staff was amazing! tHANKS

10/10

Exceptional

18 Dec 2025

Sergio

I am very picky about beds, but this one was like a cloud. The blackout curtains actually worked, and I didn't hear a sound from the hallway. I haven't slept that well in months. Totally recommend!

10/10

Exceptional

18 Dec 2025

Roger

The location is unbeatable. We were within walking distance of all the major sites, yet the room was incredibly quiet. It’s like a peaceful oasis in the middle of the city

Leisure

10/10

Exceptional

10 Dec 2025

reto

only stayed one night , its perfectly situated - no complaints whatsoever

8/10

Excellent

02 Dec 2025

Saideh

WiFi was weak and kept disconnecting :(

And TV's wifi connection was worse - 30 minute segment, only 10 minutes would show due to connectivity issues.

Leisure Family

6/10

Pleasant

30 Nov 2025

Zuleika

K

4/10

Poor

28 Nov 2025

Julie

Old, needs TLC. Maintenance is not ideal, you can tell the hotel is not investing a lot

Self

4/10

Poor

28 Nov 2025

Allah-u-Abha

The room was nice and clean. However, I don’t think the price of this hotel is worth it. The reception is 2 hotels in 1 and belongs to Boulan hotel and south beach hotel, and south beach is probably the worst of the 2. The entrances and exits are super convoluted and confusing to find. This includes the path to the pool which actually belongs to Boulan. You have to go through a completely different building to get to the pool. There was no reception in the building our room was in. That being said the location was amazing!! Right next to the beach and super close to transportation and ocean drive.