Name: Henson Hotel
Address: 23 Clifton Drive, Blackpool, GB

10/10

Exceptional

18 Jul 2026

Nicola

Had a great experience over my stay there was a problem with my door not locking they were quick to help and changed my room which was really appreciated

Partner

2/10

Poor

12 Jul 2026

April

I would not recommend staying here. This review is based solely on my personal experience.

The property felt unclean and poorly maintained throughout. Everything looked like it had seen better days. The shower only had cold water, and the shower head wouldn't stay upright. There was dust and what appeared to be human debris on multiple surfaces, and the floors were in a particularly poor condition.
Overall, the accommodation did not meet even basic expectations for cleanliness or maintenance, and I was very disappointed with my stay.

8/10

Excellent

05 Jul 2026

Alan

Enjoyable stay at the hotel. Staff were really friendly and helpful. Location was brilliant for us as we attended a concert at Lytham so the train station was less than a minutes walk. The hotel is looking a little tired and rundown, however, it was clean and everything worked. Thanks also for the complimentary breakfast.

Partner

6/10

Pleasant

04 Jul 2026

Iain

The Henson Hotel is situated at end of Pleasure Beach in South Pier area of Blackpool.
I haven't been to Blackpool for a long time and it was sad to see many of the hotels and businesses along the sea front now closed.
Henson Hotel is an older property in need of a bit of TLC. The hotel itself was busy when I was there possibly due to Lytham Festival nearby...Hotel is ideally placed for train connection to Lytham and beach front is a short walk away.
The corridors in the hotel are narrow and stairs to rooms steep which might not suit everybody. The decor throughout..white artex and wallpaper need upgrading.
Staff were friendly and helpful.
Bedrooms were basic with small shower room which again might not suit everybody.
Beds were comfortable and rooms were clean on arrival.
Room had kettle and small TV. Hot chocolate packets, tea bags milk sugar etc were provided.
Breakfast at hotel consisted of selection of cereals,fruit juice, croissants, yogurts, toast and tea or coffee also available.
One of the cheapest rates in the area which might explain its popularity as a lot of guests appeared to be checking in for short stays.

Partner

8/10

Excellent

04 Jul 2026

Joanne

Great location and a good budget hotel.

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Mohammed

It is a good hotel. Definitely a budget friendly hotel. Albeit wasn’t very budget friendly for me personally and so set my expectations quite high to which it didn’t live up to. I paid £71 for the night including breakfast. In terms of value for money would I stay again? For £71 for the night off peak season probably not. I’d say it’s more so worth up to £60 and that’s in peak season perhaps and that’s ultimately the only thing that let me down.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Philip

Very good hotel, esspecially for Pleasure beach. Very good for the price. We had a lovely stay.

Partner

6/10

Pleasant

09 Jun 2026

Jocelyn

Staff helpful. Room was tidy. Free parking.

Family_with_children

2/10

Poor

07 Jun 2026

M L

Bed bugs. First time in life to experience this. I asked to be moved on second morning. The staff were helpful and moved me and bed bug removal was seen later. On checking reviews, July last year bed bugs were experienced by another customer. On the last night someone was checked in at 9 30pm across from me and within 45mins was having a domestic dispute where somebody else on the floor complained. They dealt with it within 10mins. I think they are trying to improve the hotel/ hostel but it is going to take time. The staff response to the issue shows this. I'm not going there again though. This is an honest experience reported.

2/10

Poor

26 Apr 2026

Vijay

Too much paint, smelly in the room and not good bathroom door, not lock properly. It’s too much cheap Hotel book in my life.

Friends_and_family Family

2/10

Poor

18 Apr 2026

Janet

Very dirty premises. Carpets threadbare. Bathroom door had to be forced to open it. Black mould inside shower. Rubbish on floor inside lift. Felt like we didn't want to touch anything. Photos do not accurately reflect the condition of the premises. Would not recommend staying at this hotel. We decided to leave after 10 minutes inside the building, never had to do that before and we have stayed in lots of places.

Partner

4/10

Poor

10 Apr 2026

Graeme

Cheap and I suppose you get what you pay for, but the room wasn’t fully cleaned and dirty bedding left on the floor when we arrived, along with clean bedding which we had to put on the beds ourselves. Also a proper maze to find the room. Not enough sockets in the room. The shower rail fell off and I had to put it back on. The breakfasts and staff were great though

Family_with_children

2/10

Poor

08 Apr 2026

emily

On arrival we was greated by a very friendly gentleman, who explained where our room was and said we have a sea view, bare in mind i booked a family room for 5! We was given a family room for 4 so we had to share a bed. Now the \"family\" room was on the third floor. Lift to the 2nd floor then stairs the rest of the way, thankfully we didnt have a baby with us as god help them stairs with a pram.
Now the room looked okay ish, bathroom with shower and toilet, mis matched curtains and rusty curtain poles, the beds.. well if you like to scratch all night from bed bugs your in the right place, hard uncomfy mattress and one very thin pillow. As you can imagine zero sleep.. then down for breakfast in the morning at half 8, not a cooked breakfast as we assumed, but a continental breakfast in the same room as a huge pile of laundry and a shopping trolly. Lovely, lets not forget the argument between a member off staff and another paying customer over the hotel not having any hot dogs, then a comment to myself about the customer from the member of staff that was arguing,i wont repeat but lets just say it wasnt the most pleasant and quite a racist remark.
Will NOT be coming back, do NOT recommend

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Kelly

We’ve just finished a 3-night stay at the Henson Hotel and had the best time making memories. As a mum with two kids (8 and 13), I found it the ideal 'base camp'. Location-wise, it’s unbeatable—5 minutes from the station and trams, with a £10 family ticket getting us to the Tower and Piers in under 10 minutes.
The hotel itself is great value. Rooms are basic but functional, and the bar is excellently priced for both soft and alcoholic drinks. We were pleasantly surprised by the space and entertainment like the pool table and board games. However, the highlight was the staff. They are incredibly helpful and funny; they created such a warm atmosphere that all the guests were laughing together at breakfast. My kids noted that you’d never get this level of personal service at a big chain. We can’t wait to stay again!

Family_with_children

10/10

Exceptional

11 Mar 2026

Scott

Great hotel, great price and a good laugh with staff so friendly

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Daniel

Never had breakfast but great location. Will return again.

Self

10/10

Exceptional

21 Jan 2026

Deanne

The Room was clean, bed comfortable and staff very friendly, down to earth and cannot do enough to help, I asked for additional pillows and there was no hesitation, Leah on the late aft/eve reception was so nice to speak to and friend not to say genuine, as for all the pull downs this hotel gets I found this to be clean, comfortable and booked to stay again this weekend. We stayed in the Dutchman last year and paid more and we could not wait to leave there. For a budget hotel I would recommend The Nelson as the staff also make it, thank you for a lovely weekend.

10/10

Exceptional

19 Jan 2026

Rachel

The best hotel I have stay in

Leisure Self

8/10

Excellent

27 Dec 2025

Vichara

The room was fairly good the basic amenities were perfect such as breakfast as described and the hotel bathroom. The only issue is the bathroom seemed slightly unclean.But the service was excellent everyone was kind and talkative.

Friends_and_family Family

8/10

Excellent

23 Dec 2025

Edward

Hotel ok but is in process of being upgraded apart from this Hotel was ok

8/10

Excellent

22 Dec 2025

Luke

Check-in was very smoothly and free Parking, which is a massive bonus. Breakfast unfortunately is Continental and is a charge of £7.50 so we didn’t go down that road however the room was lovely and clean. Hotel looks a little bit dated could do with some new carpets and bits and bobs but would recommend I would definitely stay again. The staff are really friendly and very outgoing. That’s why I’m happy to give the place four stars out of five very clean very warm lovely Hotel.

Business Friends

10/10

Exceptional

21 Dec 2025

Jordan

Clean room and chilled out staff

2/10

Poor

10 Dec 2025

Grant

This place should not be open. We arrived at the property to see a packed of cigarette on the reception desk and the horrendous smell of cigarettes, that belonged to the lady behind reception. We were given our key, the place stunk of Marijuana!
Our room was VILE there was blood on the walls that hadn’t been wiped off. The carpet was coming up, the place was smelly and dirty. Avoid this place at all costs. We could not stay and had to make the 5 hour trip home.

8/10

Excellent

30 Nov 2025

Sarah

The same staff were fantastic shelly went above and behond for us the lady on the front desk was amazing too warm friendly family vibe they even decorated my grandaughters room as it was her 8th birthday thank you

10/10

Exceptional

24 Nov 2025

Sabrina

Would definitely go again was nice and clean staff was lovely

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Sam

We stayed here for the weekend for my brothers 60th birthday and set up a surprise and Leah the manager was so helpful and helped us to make it possible. The rooms were exactly what we needed somewhere to clean up have a cup of tea and have a good nights sleep and the bed was very comfy. So all in all a good choice for us for a very reasonable price.

Leisure Family

4/10

Poor

18 Oct 2025

Elio

Hostel Henson

Ideal location right next to pleasure beach. Room was spacious and bed was comfy.
However, remote didn’t work with either tv and stuck on one channel. Hot water took ages and was a trickle. Shower was fine though. Mini-fridge went off every 20 mins and I ended up turning it off. The curtains didn’t close properly and did not provide full privacy. Staff were friendly. Although our room was clean the rest of the hotel felt unclean and shabby and it felt like a hostel.

6/10

Pleasant

15 Oct 2025

Dennis

The area is a little bit run down, and the hotel is of early 70s in style and construction, so the interior is not of a very high standard. The best thing is probably the staff, who are good natured and friendly.

Leisure Partner

8/10

Excellent

01 Oct 2025

Emma

For the price it was OK

Leisure Partner

10/10

Exceptional

13 Sep 2025

Emily

Was worried about the noise during the night being near the seaside but didn’t hear and thing and slept really well

Partner

10/10

Exceptional

20 Aug 2025

Susan

The only problem i had with this hotel, was the shower being too high to reach to turn on/off. Friendly staff

Leisure Friends

6/10

Pleasant

31 Jul 2025

Sheila

'You get what you pay for'! Very dingy even fir economy! But Double bed was comfortable; shower good and hospitality tray was welcome.

Leisure Self

10/10

Exceptional

19 Jul 2025

James

Very good

6/10

Pleasant

18 Jul 2025

Verified traveler

Stay was ok.

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Amine

Great price

Its not bad for the price

Partner

10/10

Exceptional

02 Jul 2025

Cheryl

Pleasant and tidy

Very pleasant on arriving and check out

Friends_and_family Family

4/10

Poor

01 Jul 2025

g

Budget hotel needs improvement

Rooms were clean and passable but the corridors were awful and the dining room a strange combination of colours and patterns but the breakfast was fine, Seemed to be family ran and a bit chaotic at times but I assumed they had not long been in and were updating it and learning the ropes as they went. The lad who served us breakfast was brilliant.

4/10

Poor

16 Jun 2025

shireen

The hotel was ideally located and had parking, however that's the only bonuses.
The room as rundown, the bathroom was old and had things falling off the walls, it didn't look like it had been cleaned. Thankfully the bedding was clean. I wouldn't spend my money here again. Sorry.

Partner

10/10

Exceptional

10 Jun 2025

Keith

Good view not far from the pleasure beach really enjoyed my stay I will definitely stay there again

Leisure Partner

8/10

Excellent

04 Jun 2025

Bon

Good service, free parking.
Should have bathroom mat to clean wet floor.

Family_with_children

10/10

Exceptional

01 Jun 2025

Martin Ashton

Stopped a few weeks back with my 4 year old, was made to feel welcome and safe during our stay, the manager gave my little one some chocolate Easter eggs which he loved, he also loved the common room, loads of space to run around and rinse me dry of coins for the arcade machines.
Room was clean, spacious and even had a bath, free parking outside, great location, would 100% stop again. Thank you for having us

Friends_and_family Family

8/10

Excellent

25 May 2025

John paul

Good

Partner

6/10

Pleasant

22 May 2025

Verified traveler

Livable but wouldn’t stay again

Very tight hallways for a pram, not comfortable to get from the room to the lift and out. Room condition wasn’t great, beds were uncomfortable and no proper blackout curtains, but a plus for having a mini fridge and being close to the tram stop. For some reason the sink tap in the bathroom was very weak and only gave cold water.

Friends_and_family Family

8/10

Excellent

19 May 2025

amanda

Value for money

Nice stay warm welcome needs some tlc

Partner

8/10

Excellent

14 May 2025

Theresa

Great for a couple of nights stay, Not far from the tram in you want to go to the north shore, Staff was helpful and polite, the lift was a great benefit for us, would get a bigger room ( wardrobe /draws )if staying longer than 2 nights, but the bed was very comfortable, will return if they have room.

Leisure Family

10/10

Exceptional

11 May 2025

Sean

REALLY comfortable bed!

Friends_and_family Family

10/10

Exceptional

09 May 2025

Cheryl

Great for a family budget

Lovely spacious family room with couch and t.v area, also had a dining table,

Manager was very friendly and was kind tou our super active autistic son.

Would definately stay here again

Friends_and_family Family

6/10

Pleasant

30 Apr 2025

ceri

The room was clean but quite small, only one single wardrobe for both of us, the shelf the kettle was on was too small and my husband knocked it thankfully it wasnt hot, bathroom was clean and the shower was amazing.

Leisure Partner

2/10

Poor

26 Apr 2025

Margaret

A buget price needs improvement won’t stay again

Leisure Partner

10/10

Exceptional

20 Apr 2025

adam

Nice basic hotel